Make applying EASY ....text TXCITYCSP to (281) 688-6192 and submit your resume!
Join a great team workplace while being offered a Sign-On Bonus and Retention Bonus! Founded in 1973, Texas First Bank is one of the fastest-growing financial organizations in Southeast Texas. We are a leading independent community bank with 27 banking centers across seven counties. Our most vital asset is our employees and their dedication to helping our communities and customers. We are committed to helping our employees and customers succeed and build up our local communities.
Job Summary
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients.
Responsibilities and Duties
This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
Job Skills and Qualifications
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Salary Grade 01
EOE/Disability/Veteran
Feb 12, 2024
Full time
Make applying EASY ....text TXCITYCSP to (281) 688-6192 and submit your resume!
Join a great team workplace while being offered a Sign-On Bonus and Retention Bonus! Founded in 1973, Texas First Bank is one of the fastest-growing financial organizations in Southeast Texas. We are a leading independent community bank with 27 banking centers across seven counties. Our most vital asset is our employees and their dedication to helping our communities and customers. We are committed to helping our employees and customers succeed and build up our local communities.
Job Summary
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients.
Responsibilities and Duties
This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
Job Skills and Qualifications
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Salary Grade 01
EOE/Disability/Veteran
Advia Credit Union
650 Northwest Hwy, Cary, IL 60013
Employment Type: Part-Time, On-site#LI-ONSITE
This Financial Solutions Specialist position starts at $20.14 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you should know about the role:
The most essential function of this position is to proactively identify financial solutions for our members by Interacting with customers both in person and through proactive phone calls. You will leverage products and services that can save them money and time, earn them money, add convenience and/or give the member peace of mind. This is accomplished by providing outstanding service to both internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core.
What to know about Advia:
Advia is afast-growingCredit Union. We are in the top 3% of credit unions in the United States and serve over 198,000 members and with assets near $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above allelse.Our culture can only be described as work hard, play hard.
Why you should work for us:
Financial Solutions Specialists enjoy the ability to earn more than your base pay through our weekly incentive program.
As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits including affordable medical/dental/vision insurance, 401k match, and generous PTO. You will also enjoy paid holidays and every Sunday off. You will work with a dedicated team and engaged leaders.
We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
What you can expect to do as a Financial Solutions Specialist:
Interview existing and potential members in person and by phone and explains specific services, products, and policies. Identify members’ needs and cross-sell Credit Union services and products actively in an appropriate, professional manner, meeting Credit Union standards. This includes outbound call expectations pertaining to CRM and other call list leads.
Counsel members regarding money management and financial matters. Including communicating loan denials, explaining decisions, and providing direction for future consideration.
Perform timely and accurate lending functions and offer lending solutions of all varieties including HELOC and Business Lending.
Build and maintain a book of business to help improve present, past, and future member relationships. Proactively build and manage a pipeline that drives progress for the benefit of the members financial well-being.
Perform new account functions, explain various account and ownership options, and obtain the required information and documentation.
Cross-sell electronic services and assist members in setting up electronic services enrollment and understanding the e-statement process.
Ensure that the Credit Union’s quality and professional reputation is projected and maintained. Stays informed regarding policy and procedure updates as well as local and national banking and lending trends.
What you will need:
Bilingual proficiency in Spanish is preferred, although not required. Experience working in an environment with individual and team goals preferred. Strong interpersonal skills. Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization.
Want to see more? Check us out on Instagram for an inside look at what the #advialife is all about. IG: advia_careers
To hear from Advian's that are in this role, click here to learn more about their experience!
Feb 02, 2024
Part time
Employment Type: Part-Time, On-site#LI-ONSITE
This Financial Solutions Specialist position starts at $20.14 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you should know about the role:
The most essential function of this position is to proactively identify financial solutions for our members by Interacting with customers both in person and through proactive phone calls. You will leverage products and services that can save them money and time, earn them money, add convenience and/or give the member peace of mind. This is accomplished by providing outstanding service to both internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core.
What to know about Advia:
Advia is afast-growingCredit Union. We are in the top 3% of credit unions in the United States and serve over 198,000 members and with assets near $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above allelse.Our culture can only be described as work hard, play hard.
Why you should work for us:
Financial Solutions Specialists enjoy the ability to earn more than your base pay through our weekly incentive program.
As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits including affordable medical/dental/vision insurance, 401k match, and generous PTO. You will also enjoy paid holidays and every Sunday off. You will work with a dedicated team and engaged leaders.
We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
What you can expect to do as a Financial Solutions Specialist:
Interview existing and potential members in person and by phone and explains specific services, products, and policies. Identify members’ needs and cross-sell Credit Union services and products actively in an appropriate, professional manner, meeting Credit Union standards. This includes outbound call expectations pertaining to CRM and other call list leads.
Counsel members regarding money management and financial matters. Including communicating loan denials, explaining decisions, and providing direction for future consideration.
Perform timely and accurate lending functions and offer lending solutions of all varieties including HELOC and Business Lending.
Build and maintain a book of business to help improve present, past, and future member relationships. Proactively build and manage a pipeline that drives progress for the benefit of the members financial well-being.
Perform new account functions, explain various account and ownership options, and obtain the required information and documentation.
Cross-sell electronic services and assist members in setting up electronic services enrollment and understanding the e-statement process.
Ensure that the Credit Union’s quality and professional reputation is projected and maintained. Stays informed regarding policy and procedure updates as well as local and national banking and lending trends.
What you will need:
Bilingual proficiency in Spanish is preferred, although not required. Experience working in an environment with individual and team goals preferred. Strong interpersonal skills. Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization.
Want to see more? Check us out on Instagram for an inside look at what the #advialife is all about. IG: advia_careers
To hear from Advian's that are in this role, click here to learn more about their experience!
Advia Credit Union
7910 US Hwy 14, Crystal Lake, IL 60012
Employment Type: Full-Time, On-site#LI-ONSITE
This Financial Solutions Specialist position starts at $20.14 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you should know about the role:
The most essential function of this position is to proactively identify financial solutions for our members by Interacting with customers both in person and through proactive phone calls. You will leverage products and services that can save them money and time, earn them money, add convenience and/or give the member peace of mind. This is accomplished by providing outstanding service to both internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core.
What to know about Advia:
Advia is afast-growingCredit Union. We are in the top 3% of credit unions in the United States and serve over 198,000 members and with assets near $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above allelse.Our culture can only be described as work hard, play hard.
Why you should work for us:
Financial Solutions Specialists enjoy the ability to earn more than your base pay through our weekly incentive program.
As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits including affordable medical/dental/vision insurance, 401k match, and generous PTO. You will also enjoy paid holidays and every Sunday off. You will work with a dedicated team and engaged leaders.
We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
What you can expect to do as a Financial Solutions Specialist:
Interview existing and potential members in person and by phone and explains specific services, products, and policies. Identify members’ needs and cross-sell Credit Union services and products actively in an appropriate, professional manner, meeting Credit Union standards. This includes outbound call expectations pertaining to CRM and other call list leads.
Counsel members regarding money management and financial matters. Including communicating loan denials, explaining decisions, and providing direction for future consideration.
Perform timely and accurate lending functions and offer lending solutions of all varieties including HELOC and Business Lending.
Build and maintain a book of business to help improve present, past, and future member relationships. Proactively build and manage a pipeline that drives progress for the benefit of the members financial well-being.
Perform new account functions, explain various account and ownership options, and obtain the required information and documentation.
Cross-sell electronic services and assist members in setting up electronic services enrollment and understanding the e-statement process.
Ensure that the Credit Union’s quality and professional reputation is projected and maintained. Stays informed regarding policy and procedure updates as well as local and national banking and lending trends.
What you will need:
Bilingual proficiency in Spanish is preferred, although not required. Experience working in an environment with individual and team goals preferred. Strong interpersonal skills. Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization.
Want to see more? Check us out on Instagram for an inside look at what the #advialife is all about. IG: advia_careers
Feb 02, 2024
Full time
Employment Type: Full-Time, On-site#LI-ONSITE
This Financial Solutions Specialist position starts at $20.14 per hour with an uncapped incentive opportunity based off individual performance. We also offer the following benefits for all employees: 401k, Paid Holidays, Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness Program.
What you should know about the role:
The most essential function of this position is to proactively identify financial solutions for our members by Interacting with customers both in person and through proactive phone calls. You will leverage products and services that can save them money and time, earn them money, add convenience and/or give the member peace of mind. This is accomplished by providing outstanding service to both internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core.
What to know about Advia:
Advia is afast-growingCredit Union. We are in the top 3% of credit unions in the United States and serve over 198,000 members and with assets near $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above allelse.Our culture can only be described as work hard, play hard.
Why you should work for us:
Financial Solutions Specialists enjoy the ability to earn more than your base pay through our weekly incentive program.
As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits including affordable medical/dental/vision insurance, 401k match, and generous PTO. You will also enjoy paid holidays and every Sunday off. You will work with a dedicated team and engaged leaders.
We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
What you can expect to do as a Financial Solutions Specialist:
Interview existing and potential members in person and by phone and explains specific services, products, and policies. Identify members’ needs and cross-sell Credit Union services and products actively in an appropriate, professional manner, meeting Credit Union standards. This includes outbound call expectations pertaining to CRM and other call list leads.
Counsel members regarding money management and financial matters. Including communicating loan denials, explaining decisions, and providing direction for future consideration.
Perform timely and accurate lending functions and offer lending solutions of all varieties including HELOC and Business Lending.
Build and maintain a book of business to help improve present, past, and future member relationships. Proactively build and manage a pipeline that drives progress for the benefit of the members financial well-being.
Perform new account functions, explain various account and ownership options, and obtain the required information and documentation.
Cross-sell electronic services and assist members in setting up electronic services enrollment and understanding the e-statement process.
Ensure that the Credit Union’s quality and professional reputation is projected and maintained. Stays informed regarding policy and procedure updates as well as local and national banking and lending trends.
What you will need:
Bilingual proficiency in Spanish is preferred, although not required. Experience working in an environment with individual and team goals preferred. Strong interpersonal skills. Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization.
Want to see more? Check us out on Instagram for an inside look at what the #advialife is all about. IG: advia_careers
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: Minimum Education Enrolled in a graduate degree program at an accredited university and returning to continue studies after the internship. Minimum Experience 0 Summary The Federal Reserve Board (Board) provides students opportunities for career success. The Board’s Internship program is designed to provide valuable work experience for graduate students considering careers including, but not limited to, economics, finance and accounting, information systems, and data analysis. The Board believes that by combining academic endeavors with project-related work experience, qualified and capable college students can gain the practical knowledge need in a competitive global job market. Internships are paid positions with salaries commensurate with credit hours; internships may be in-person, remote or hybrid, depending on the needs of the team. Employment in the Board’s internship program is granted to U.S. citizens. Applicants must be currently enrolled in a graduate degree program at an accredited university and returning to continue studies after the internship. Interns receive a syllabus or research project plan outlining their projects and goals for the internship. Interns are assigned a supervisor or mentor to guide them through their internship, and regular check-in meetings with their manager to manage performance expectations and assist with learning goals. Interns have access to a wide range of training programs and events for professional development purposes. REQUIRED SKILLS: About the Team & Role The RBOPS Technology Lab (TechLab) delivers expertise on payment innovations to Federal Reserve decision makers by researching and conducting hands-on experimentation with technologies broadly relevant to payments, clearance, and settlement. The TechLab intern will support the team’s ongoing payment technologies experimentation work. Potential projects will focus on topics such as distributed ledgers, crypto assets, statistical programming, and data analysis. Specific projects will depend on the intern’s knowledge and academic areas of interest. The TechLab expects our intern to contribute written work and some code product (i.e., Python, R, JavaScript) as part of their assignments. Background & Skills Required Currently enrolled graduate student, graduating no earlier than spring 2025, studying computer science, data science, information technology/systems, or a related field. Analysis : Business, Communication, Network, Programmer, Research Applications : MS Office Suite, SharePoint Programming : C#/++, Java/JQuery Note • This role is located in Washington, DC. and the intern must reside in the area during their internship to meet a minimum requirement of six in-person days per month. • We are looking for someone to begin in spring of 2024 (part-time, up to 20 hrs/week) and then transition to full-time (40 hrs/wk) during the summer months. Potential to be extended beyond the summer as well. • US Citizenship Required
Oct 16, 2023
Intern
DESCRIPTION/RESPONSIBILITIES: Minimum Education Enrolled in a graduate degree program at an accredited university and returning to continue studies after the internship. Minimum Experience 0 Summary The Federal Reserve Board (Board) provides students opportunities for career success. The Board’s Internship program is designed to provide valuable work experience for graduate students considering careers including, but not limited to, economics, finance and accounting, information systems, and data analysis. The Board believes that by combining academic endeavors with project-related work experience, qualified and capable college students can gain the practical knowledge need in a competitive global job market. Internships are paid positions with salaries commensurate with credit hours; internships may be in-person, remote or hybrid, depending on the needs of the team. Employment in the Board’s internship program is granted to U.S. citizens. Applicants must be currently enrolled in a graduate degree program at an accredited university and returning to continue studies after the internship. Interns receive a syllabus or research project plan outlining their projects and goals for the internship. Interns are assigned a supervisor or mentor to guide them through their internship, and regular check-in meetings with their manager to manage performance expectations and assist with learning goals. Interns have access to a wide range of training programs and events for professional development purposes. REQUIRED SKILLS: About the Team & Role The RBOPS Technology Lab (TechLab) delivers expertise on payment innovations to Federal Reserve decision makers by researching and conducting hands-on experimentation with technologies broadly relevant to payments, clearance, and settlement. The TechLab intern will support the team’s ongoing payment technologies experimentation work. Potential projects will focus on topics such as distributed ledgers, crypto assets, statistical programming, and data analysis. Specific projects will depend on the intern’s knowledge and academic areas of interest. The TechLab expects our intern to contribute written work and some code product (i.e., Python, R, JavaScript) as part of their assignments. Background & Skills Required Currently enrolled graduate student, graduating no earlier than spring 2025, studying computer science, data science, information technology/systems, or a related field. Analysis : Business, Communication, Network, Programmer, Research Applications : MS Office Suite, SharePoint Programming : C#/++, Java/JQuery Note • This role is located in Washington, DC. and the intern must reside in the area during their internship to meet a minimum requirement of six in-person days per month. • We are looking for someone to begin in spring of 2024 (part-time, up to 20 hrs/week) and then transition to full-time (40 hrs/wk) during the summer months. Potential to be extended beyond the summer as well. • US Citizenship Required
This position is based in our Washington, DC, office and can be a hybrid position. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program: The Global Development Department coordinates all fundraising at WRI. More specifically, we are responsible for expanding relationships with key institutional funders across all funding sectors, raising and stewarding flexible core institutional funding from European bilateral aid agencies, working with our programs/centers of excellence/international offices to identify new prospects and increase funding from existing donors, raising unrestricted funds, and overseeing WRI Board governance and work in partnership with WRI Board to leverage fundraising and relationship building. Global Development also facilitates and coordinates approaches to funders, assists coordinating funding approaches, guides proposal development on cross-network proposals, and manages funder related information and giving histories in Salesforce. The Development team also facilitates gift administration, revenue reporting, as well as hosts events to steward key funders and raise unrestricted funds.
Job Highlight:
In this role, you will play a central role in gift administration for the Global Development Department. Your daily work will include processing and acknowledging donations, managing donor records and information, revenue reporting, liaising with donors and certain teams across the institute, and supporting the Individual Philanthropy team.
You will be supported by the Development Operations and Individual Philanthropy teams. You will report to the Development Operations Associate for the Global Development Department.
This position will be a hybrid model of remote and in-office. Candidates must be able to work from the DC office at least two days per week.
What you will do:
Gift Administration (75%)
Process and track unrestricted and non-grant revenue for Individual, Family Foundation, Corporate, and Other Institution donors in Salesforce accurately and efficiently; track payments for flexible and restricted gifts from centrally managed donors; and support gift administration for international offices
Manage and facilitate gift acknowledgment process for Individual and Family Foundation donors
Manage FreeWill portal and facilitate entry of planned gift intentions in Salesforce; report on planned giving revenue to Individual Philanthropy team
Serve as point of contact for stock donations, credit card payment processor, and individuals who need support donating
Individual Sector Support (25%)
Report on Individual and Family Foundations funds raised daily
Develop and manage gift administration dashboard and review with Individual Philanthropy team
Support in the development of Classy campaigns and donation pages
Provide ad hoc support to the Individual Philanthropy team for mailings, events, and special projects
What you will need:
Education: You have a completed Bachelor’s degree.
Experience: You have experience with and knowledge of Salesforce CRM. Experience working in a development operation or prior fundraising experience preferred, but not required. Experience and comfort working independently, in repetition, and on administrative projects. Experience managing multiple projects and priorities.
Languages: Proficiency in verbal and written English.
Requirements: Existing work authorization is required where this position is based. WRI is unable to authorize visa work authorization.
Potential Salary
$57,000 - $ 65,000 Salary is commensurate with experience and other compensable factors. WRI offers a competitive remuneration and benefits package.
How to Apply:
Please submit a resume with cover letter. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure.
About Us: Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values: WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture: WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Mar 08, 2023
Full time
This position is based in our Washington, DC, office and can be a hybrid position. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program: The Global Development Department coordinates all fundraising at WRI. More specifically, we are responsible for expanding relationships with key institutional funders across all funding sectors, raising and stewarding flexible core institutional funding from European bilateral aid agencies, working with our programs/centers of excellence/international offices to identify new prospects and increase funding from existing donors, raising unrestricted funds, and overseeing WRI Board governance and work in partnership with WRI Board to leverage fundraising and relationship building. Global Development also facilitates and coordinates approaches to funders, assists coordinating funding approaches, guides proposal development on cross-network proposals, and manages funder related information and giving histories in Salesforce. The Development team also facilitates gift administration, revenue reporting, as well as hosts events to steward key funders and raise unrestricted funds.
Job Highlight:
In this role, you will play a central role in gift administration for the Global Development Department. Your daily work will include processing and acknowledging donations, managing donor records and information, revenue reporting, liaising with donors and certain teams across the institute, and supporting the Individual Philanthropy team.
You will be supported by the Development Operations and Individual Philanthropy teams. You will report to the Development Operations Associate for the Global Development Department.
This position will be a hybrid model of remote and in-office. Candidates must be able to work from the DC office at least two days per week.
What you will do:
Gift Administration (75%)
Process and track unrestricted and non-grant revenue for Individual, Family Foundation, Corporate, and Other Institution donors in Salesforce accurately and efficiently; track payments for flexible and restricted gifts from centrally managed donors; and support gift administration for international offices
Manage and facilitate gift acknowledgment process for Individual and Family Foundation donors
Manage FreeWill portal and facilitate entry of planned gift intentions in Salesforce; report on planned giving revenue to Individual Philanthropy team
Serve as point of contact for stock donations, credit card payment processor, and individuals who need support donating
Individual Sector Support (25%)
Report on Individual and Family Foundations funds raised daily
Develop and manage gift administration dashboard and review with Individual Philanthropy team
Support in the development of Classy campaigns and donation pages
Provide ad hoc support to the Individual Philanthropy team for mailings, events, and special projects
What you will need:
Education: You have a completed Bachelor’s degree.
Experience: You have experience with and knowledge of Salesforce CRM. Experience working in a development operation or prior fundraising experience preferred, but not required. Experience and comfort working independently, in repetition, and on administrative projects. Experience managing multiple projects and priorities.
Languages: Proficiency in verbal and written English.
Requirements: Existing work authorization is required where this position is based. WRI is unable to authorize visa work authorization.
Potential Salary
$57,000 - $ 65,000 Salary is commensurate with experience and other compensable factors. WRI offers a competitive remuneration and benefits package.
How to Apply:
Please submit a resume with cover letter. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure.
About Us: Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values: WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture: WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: Note: This requisition is not an actual job vacancy, but serves to establish a pipeline of interested individuals for Financial Institution & Policy Analyst (FIPA) openings in the Division of Reserve Bank Operations and Payment Systems (RBOPS). Candidates may be contacted at any time through Q3 2022 with more details about specific team vacancies. Financial Institution and Policy Analysts (FIPAs) may play many roles related to their jobs. They are responsible for a combination of the following roles/areas of responsibility: Data Analysis • Supports in producing charts, graphs, and other visuals to help analyze data • Helps identify relevant issues and trends and draw conclusions through analysis of quantitative and qualitative data • Helps identify data that can be used to analyze policy
Examination and Supervision • Participate in and/or lead examinations and reviews • Support and implement supervision and/or oversight policies and programs Policy • Helps to interpret and/or implement policy, regulation, and/or guidance • Participate in drafting policy recommendations supported by logical reasoning and sound analysis
Policy • Helps to interpret and/or implement policy, regulation, and/or guidance • Participate in drafting policy recommendations supported by logical reasoning and sound analysis
Risk Management • Helps to identify and analyze emerging risks in financial institutions and markets • Apply appropriate risk management frameworks and policies to support oversight of financial institutions Data Analysis • Supports in producing charts, graphs, and other visuals to help analyze data • Helps identify relevant issues and trends and draw conclusions through analysis of quantitative and qualitative data • Helps identify data that can be used to analyze policy Financial Analysis • Supports in performing analysis of financial data and information in support of Division/Section's area of responsibility • Clearly present analyses of financial/regulatory data • Helps identify relevant issues and trends and draw conclusions through analysis of financial data
Financial Analysis • Supports in performing analysis of financial data and information in support of Division/Section's area of responsibility • Clearly present analyses of financial/regulatory data • Helps identify relevant issues and trends and draw conclusions through analysis of financial data
FIPAs identify options, assess trade-offs, measure outcomes, and develop consensus related to novel and complex projects involving Federal Reserve Banks’ policies, operations, compliance, and information management; systemically important financial market infrastructures (FMIs); payment, clearance, and settlement (PCS) activities; and the broader financial and payment systems. They regularly collaborate with staff from the Federal Reserve System, other domestic and international authorities, and international standard-setting bodies. Projects include those that ultimately lead to decisions by the Board; Board Committees, notably the Committee on Federal Reserve Bank Affairs (BAC) and the Payments System Policy Advisory Committee (PSPAC); and senior Division and Reserve Banks’ management.
REQUIRED SKILLS: • Degree in finance, accounting, business administration, public policy, economics, or another related field and minimum years of related experience, as outlined by grade below, is required. • FR-24: Bachelor's + 2 years, or a master’s + 1 year. • FR-25: Bachelor's + 3 years, or a master's + 2 years.
Must be able to perform basic or developmental level work in activities involving these competencies, and must be capable of demonstrating them after receiving specific instructions and guidance • Data Collection & Analysis: The ability to collect and analyze quantitative and qualitative data • Financial Analysis: The ability to conduct financial analyses to identify patterns, trends, or themes in financial or operational data • Risk Management: The ability to utilize risk management principles to evaluate and mitigate potential risks • Reviews and Examinations: The ability to participate in or lead reviews and/or examinations of Reserve Banks or other financial institutions. • Knowledge of Financial Markets and Institutions: The ability to apply an understanding of how financial markets and institutions are impacted by changes in regulations and policy and vise-versa. • Knowledge of Relevant Policy: The ability to interpret, apply, and recommend changes as needed to policies specific to areas of responsibility. • Knowledge of Relevant Law and Regulation: The ability to interpret and apply law and regulations related to areas of responsibility; evaluate the impact of changes in law and/or regulations.
Prior experience in one of the following areas is a plus: Financial Market Infrastructure or bank supervision, policy or analysis; capital markets or trading; financial risk management including stress testing, value-at-risk modeling, derivative pricing, counterparty credit risk management; or operational risk management.
Note 1. Writing sample may be requested. 2. Roles are not eligible for full-time remote work and will require on-site presence in Washington, D.C. via a hybrid schedule.
Jan 31, 2023
Full time
DESCRIPTION/RESPONSIBILITIES: Note: This requisition is not an actual job vacancy, but serves to establish a pipeline of interested individuals for Financial Institution & Policy Analyst (FIPA) openings in the Division of Reserve Bank Operations and Payment Systems (RBOPS). Candidates may be contacted at any time through Q3 2022 with more details about specific team vacancies. Financial Institution and Policy Analysts (FIPAs) may play many roles related to their jobs. They are responsible for a combination of the following roles/areas of responsibility: Data Analysis • Supports in producing charts, graphs, and other visuals to help analyze data • Helps identify relevant issues and trends and draw conclusions through analysis of quantitative and qualitative data • Helps identify data that can be used to analyze policy
Examination and Supervision • Participate in and/or lead examinations and reviews • Support and implement supervision and/or oversight policies and programs Policy • Helps to interpret and/or implement policy, regulation, and/or guidance • Participate in drafting policy recommendations supported by logical reasoning and sound analysis
Policy • Helps to interpret and/or implement policy, regulation, and/or guidance • Participate in drafting policy recommendations supported by logical reasoning and sound analysis
Risk Management • Helps to identify and analyze emerging risks in financial institutions and markets • Apply appropriate risk management frameworks and policies to support oversight of financial institutions Data Analysis • Supports in producing charts, graphs, and other visuals to help analyze data • Helps identify relevant issues and trends and draw conclusions through analysis of quantitative and qualitative data • Helps identify data that can be used to analyze policy Financial Analysis • Supports in performing analysis of financial data and information in support of Division/Section's area of responsibility • Clearly present analyses of financial/regulatory data • Helps identify relevant issues and trends and draw conclusions through analysis of financial data
Financial Analysis • Supports in performing analysis of financial data and information in support of Division/Section's area of responsibility • Clearly present analyses of financial/regulatory data • Helps identify relevant issues and trends and draw conclusions through analysis of financial data
FIPAs identify options, assess trade-offs, measure outcomes, and develop consensus related to novel and complex projects involving Federal Reserve Banks’ policies, operations, compliance, and information management; systemically important financial market infrastructures (FMIs); payment, clearance, and settlement (PCS) activities; and the broader financial and payment systems. They regularly collaborate with staff from the Federal Reserve System, other domestic and international authorities, and international standard-setting bodies. Projects include those that ultimately lead to decisions by the Board; Board Committees, notably the Committee on Federal Reserve Bank Affairs (BAC) and the Payments System Policy Advisory Committee (PSPAC); and senior Division and Reserve Banks’ management.
REQUIRED SKILLS: • Degree in finance, accounting, business administration, public policy, economics, or another related field and minimum years of related experience, as outlined by grade below, is required. • FR-24: Bachelor's + 2 years, or a master’s + 1 year. • FR-25: Bachelor's + 3 years, or a master's + 2 years.
Must be able to perform basic or developmental level work in activities involving these competencies, and must be capable of demonstrating them after receiving specific instructions and guidance • Data Collection & Analysis: The ability to collect and analyze quantitative and qualitative data • Financial Analysis: The ability to conduct financial analyses to identify patterns, trends, or themes in financial or operational data • Risk Management: The ability to utilize risk management principles to evaluate and mitigate potential risks • Reviews and Examinations: The ability to participate in or lead reviews and/or examinations of Reserve Banks or other financial institutions. • Knowledge of Financial Markets and Institutions: The ability to apply an understanding of how financial markets and institutions are impacted by changes in regulations and policy and vise-versa. • Knowledge of Relevant Policy: The ability to interpret, apply, and recommend changes as needed to policies specific to areas of responsibility. • Knowledge of Relevant Law and Regulation: The ability to interpret and apply law and regulations related to areas of responsibility; evaluate the impact of changes in law and/or regulations.
Prior experience in one of the following areas is a plus: Financial Market Infrastructure or bank supervision, policy or analysis; capital markets or trading; financial risk management including stress testing, value-at-risk modeling, derivative pricing, counterparty credit risk management; or operational risk management.
Note 1. Writing sample may be requested. 2. Roles are not eligible for full-time remote work and will require on-site presence in Washington, D.C. via a hybrid schedule.
The Head Concierge is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships.
.
Responsibilities:
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.)
Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs.
Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture.
Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.
Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions
Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals
Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day
Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.)
Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.)
Take full ownership of clients’ problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution
Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed
Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.)
Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members
Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi
Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
Listens carefully to the client and willingly assists with any questions or problems the client has
Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed
Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well
Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience.
Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships
Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers)
Good leadership skills and the ability to motivate others
Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi’s business plan goals
Providing working leadership and guidance to peer Concierge or Tellers through assignment of work and technical guidance, when needed
Assisting and providing coverage for leadership team with leading by example
Provide feedback to management on ways to enhance sales processes and service delivery
Providing coaching and education to the other Concierge or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies
Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed
Qualifications:
1-3 years relevant experience
Required Skills:
Experience with face-to-face customer service, digital engagement and basic sales/referrals
Open, client service orientation and desire to help customers is required
Sales experience desired
Excellent verbal and written communication skills
Analytical and problem solving skills
Basic computer and digital tools skills
Preferred Skills: Retail experience
Education:
High School diploma or equivalent
-------------------------------------------------
Job Family Group:
Customer Service
-------------------------------------------------
Job Family:
Branch Service
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
-----------------------------
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Sep 23, 2022
Full time
The Head Concierge is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships.
.
Responsibilities:
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.)
Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs.
Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture.
Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.
Is knowledgeable about the client’s accounts and business with the bank and uses sound judgment with customers and transactions
Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals
Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day
Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.)
Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.)
Take full ownership of clients’ problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution
Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed
Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.)
Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members
Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi
Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing
Listens carefully to the client and willingly assists with any questions or problems the client has
Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed
Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well
Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience.
Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships
Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers)
Good leadership skills and the ability to motivate others
Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi’s business plan goals
Providing working leadership and guidance to peer Concierge or Tellers through assignment of work and technical guidance, when needed
Assisting and providing coverage for leadership team with leading by example
Provide feedback to management on ways to enhance sales processes and service delivery
Providing coaching and education to the other Concierge or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies
Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed
Qualifications:
1-3 years relevant experience
Required Skills:
Experience with face-to-face customer service, digital engagement and basic sales/referrals
Open, client service orientation and desire to help customers is required
Sales experience desired
Excellent verbal and written communication skills
Analytical and problem solving skills
Basic computer and digital tools skills
Preferred Skills: Retail experience
Education:
High School diploma or equivalent
-------------------------------------------------
Job Family Group:
Customer Service
-------------------------------------------------
Job Family:
Branch Service
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
-----------------------------
Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: Senior Financial Institution and Policy Analysts work under regular guidance to design and conduct in-depth analyses on quantitative and qualitative data. Serve as the primary contributor and may lead projects and teams and often represent the Section or Division on projects and task forces. Prepare and deliver communications including presentations and recommendations to others in the Section/Division and/or to external stakeholders.
The Policy Development team in the Division of Supervision & Regulation is responsible for developing and implementing policies relating to financial institution supervision and regulation, consistent with statutory requirements and Board priorities and in collaboration with key internal and external stakeholders. Examples of the team’s work include rulemakings, guidance, rule interpretations, and briefing materials for governors and other senior officials involving matters such as capital, liquidity, resolution, and other areas of the bank regulatory framework.
In this role, the incumbent should expect to: • Conduct qualitative and quantitative analysis in support of policy development • Interpret regulations and guidance relating to banking organizations of various sizes • Draft or contribute to written policy materials and communications materials on regulatory and supervisory policy matters • Engage, coordinate, and collaborate with stakeholders within the Federal Reserve, with other U.S. financial regulatory agencies, and with international counterparts REQUIRED SKILLS: FR-26: • Bachelor’s degree in finance, accounting, business administration, public policy, economics, or another related field and a minimum of 4 years of related experience
OR • Master’s degree in a related field and a minimum of 3 years of related experience
FR- 26: • Bachelor's Degree in finance, accounting, business administration, public policy, economics, or another related field and a minimum of 5 years of related experience
OR • Master's degree in a related field and a minimum of 4 years of related experience
Senior Financial Institution and Policy Analysts must be able to immediately contribute to the success of work requiring the following competencies and be able to serve as an advisor to provide insight in their application: • Data Collection & Analysis: The ability to collect and analyze quantitative and qualitative data • Financial Analysis: The ability to conduct financial analyses to identify patterns, trends, or themes in financial or operational data • Risk Management: The ability to utilize risk management principles to evaluate and mitigate potential risks • Knowledge of Financial Markets and Institutions: The ability to apply an understanding of how financial markets and institutions are impacted by changes in regulations and policy and vise-versa • Knowledge of Relevant Policy: The ability to interpret, apply and recommend changes as needed to policies specific to areas of responsibility • Knowledge of Relevant Law and Regulation: The ability to interpret and apply law and regulations related to areas of responsibility; evaluate the impact of changes in law and/or regulations
The ideal candidate will have a proven record of: • Ability to conduct analysis and writing in support of policy development and to understand and interpret regulations and guidance for banking organizations of various sizes • Strong critical thinking, problem-solving, and analytical skills. • Strong written and oral communication skills. • Ability to learn, digest, and engage in new topics. Candidate feels comfortable working in unfamiliar territory and delving into new topics, issues, and challenges. • Intellectual curiosity and interest in financial institution regulatory and policy issues. • Flexibility to manage competing priorities efficiently and to complete tasks under tight deadlines. • Ability to distill complex information and identify appropriate options or solutions for decision makers. • Ability to incorporate feedback effectively and efficiently. • Strong attention to detail, thoroughness, organization, timeliness, sound judgment, resourcefulness, and creativity.
Additional qualifications for grade FR-27 only: • Ability to manage and successfully complete multiple and/or complex projects simultaneously, keeping management and senior leadership apprised of developments and areas of disagreement. • Ability to provide day-to-day guidance to junior staff and facilitate their learning and development. • Exhibit leadership, make appropriate decisions, and can work across stakeholders to accomplish key project objectives or outcomes.
Experience or knowledge in finance, capital markets, or banking is desirable. Advanced degree in business, law, public policy, or related fields is desirable.
Notes: • Travel required: 5-10%. • The interview process may include a writing exercise. • This position will require an on-site presence in Washington, DC.
Sep 16, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: Senior Financial Institution and Policy Analysts work under regular guidance to design and conduct in-depth analyses on quantitative and qualitative data. Serve as the primary contributor and may lead projects and teams and often represent the Section or Division on projects and task forces. Prepare and deliver communications including presentations and recommendations to others in the Section/Division and/or to external stakeholders.
The Policy Development team in the Division of Supervision & Regulation is responsible for developing and implementing policies relating to financial institution supervision and regulation, consistent with statutory requirements and Board priorities and in collaboration with key internal and external stakeholders. Examples of the team’s work include rulemakings, guidance, rule interpretations, and briefing materials for governors and other senior officials involving matters such as capital, liquidity, resolution, and other areas of the bank regulatory framework.
In this role, the incumbent should expect to: • Conduct qualitative and quantitative analysis in support of policy development • Interpret regulations and guidance relating to banking organizations of various sizes • Draft or contribute to written policy materials and communications materials on regulatory and supervisory policy matters • Engage, coordinate, and collaborate with stakeholders within the Federal Reserve, with other U.S. financial regulatory agencies, and with international counterparts REQUIRED SKILLS: FR-26: • Bachelor’s degree in finance, accounting, business administration, public policy, economics, or another related field and a minimum of 4 years of related experience
OR • Master’s degree in a related field and a minimum of 3 years of related experience
FR- 26: • Bachelor's Degree in finance, accounting, business administration, public policy, economics, or another related field and a minimum of 5 years of related experience
OR • Master's degree in a related field and a minimum of 4 years of related experience
Senior Financial Institution and Policy Analysts must be able to immediately contribute to the success of work requiring the following competencies and be able to serve as an advisor to provide insight in their application: • Data Collection & Analysis: The ability to collect and analyze quantitative and qualitative data • Financial Analysis: The ability to conduct financial analyses to identify patterns, trends, or themes in financial or operational data • Risk Management: The ability to utilize risk management principles to evaluate and mitigate potential risks • Knowledge of Financial Markets and Institutions: The ability to apply an understanding of how financial markets and institutions are impacted by changes in regulations and policy and vise-versa • Knowledge of Relevant Policy: The ability to interpret, apply and recommend changes as needed to policies specific to areas of responsibility • Knowledge of Relevant Law and Regulation: The ability to interpret and apply law and regulations related to areas of responsibility; evaluate the impact of changes in law and/or regulations
The ideal candidate will have a proven record of: • Ability to conduct analysis and writing in support of policy development and to understand and interpret regulations and guidance for banking organizations of various sizes • Strong critical thinking, problem-solving, and analytical skills. • Strong written and oral communication skills. • Ability to learn, digest, and engage in new topics. Candidate feels comfortable working in unfamiliar territory and delving into new topics, issues, and challenges. • Intellectual curiosity and interest in financial institution regulatory and policy issues. • Flexibility to manage competing priorities efficiently and to complete tasks under tight deadlines. • Ability to distill complex information and identify appropriate options or solutions for decision makers. • Ability to incorporate feedback effectively and efficiently. • Strong attention to detail, thoroughness, organization, timeliness, sound judgment, resourcefulness, and creativity.
Additional qualifications for grade FR-27 only: • Ability to manage and successfully complete multiple and/or complex projects simultaneously, keeping management and senior leadership apprised of developments and areas of disagreement. • Ability to provide day-to-day guidance to junior staff and facilitate their learning and development. • Exhibit leadership, make appropriate decisions, and can work across stakeholders to accomplish key project objectives or outcomes.
Experience or knowledge in finance, capital markets, or banking is desirable. Advanced degree in business, law, public policy, or related fields is desirable.
Notes: • Travel required: 5-10%. • The interview process may include a writing exercise. • This position will require an on-site presence in Washington, DC.
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: Financial Institution and Policy Analysts work under regular supervision to conduct in-depth analyses on quantitative and qualitative data. Perform assigned project tasks while developing domain expertise and may lead well-defined tasks within a project. Share information and ideas regarding projects and work primarily for their Project Team, Section, or Division. Prepare and deliver communications including presentations and recommendations to others in the Section/Division and/or to external stakeholders.
Financial Institution and Policy Analysts perform the following responsibilities under regular supervision: • Perform quantitative and/or qualitative analyses in support of FRB mission, Division goals, and Section objectives • Assist senior staff by providing support, information or analysis • Prepare and deliver clear, accurate and concise communication orally and in writing • Share information and ideas regarding projects and work for Section/Project Teams/Division or external stakeholders • Perform assigned project tasks and lead well-defined tasks within a project • Support Section or Division in areas of expertise • Begin to develop areas of expertise
The LISCC supervision program is the Federal Reserve’s supervisory program for the nation’s largest and most systemic financial institutions. Its primary objective is to maintain safe and competitive U.S. and global banking systems. LISCC comprises of national programs staffed by individuals from multiple Reserve Banks and the Board, including Capital, Liquidity, Monitoring and Analysis Program (MAP), Governance and Controls (G&C), and Recovery and Resolution Program (RRP).
Description of LISCC Capital section: The LISCC Capital Section has an available position focusing on Capital-related examinations and support for policy and informational Board engagement with capital-related matters for large and complex firms. The capital program supports all facets of the national Capital Program. The program plans, facilitates, and directs the successful execution of the Capital Program's supervisory agenda through active forward planning and by providing a centralized logistics function. The LISCC Capital Section also develops and maintains a continuous understanding of supervisory issues pertinent to capital at large and complex firms to facilitate Board decisions and provide timely and effective information products to senior management and the broader Capital Program.
Principal Duties and Responsibilities: • Collaborate closely with other stakeholders to identify and develop supervisory and policy responses to risks that may arise. Examples of other stakeholders include dedicated supervisory teams (DST), horizontal evaluation teams (HET) and Board policy and legal. • Develop presentations and recommended messages for the Capital Steering Committee, as well as present any key divergent views to the senior stakeholders for final review and approval. • Coordinate and collaborate with LISCC program counterparts, including the Resolution and Recovery Program (RRP), the Liquidity Program, the Monitoring and Analysis Program (MAP) and the Governance and Controls Program (G&C), by participating in firm specific and horizontal examinations across various teams. • Serve as a subject matter expert on Capital topics.
REQUIRED SKILLS: FR-24: • Bachelor’s degree in finance, accounting, business administration, public policy, economics, or another related field and a minimum of 2 years of related experience
OR • Master’s degree in a related field and a minimum of 1 year of related experience
FR- 25: • Bachelor's Degree in finance, accounting, business administration, public policy, economics, or another related field and a minimum of 3 years of related experience
OR • Master's degree in a related field and a minimum of 2 years of related experience.
Must be able to perform basic or developmental level work in activities involving these competencies after receiving specific instructions and guidance: • Data Collection & Analysis: The ability to collect and analyze quantitative and qualitative data • Financial Analysis: The ability to conduct financial analyses to identify patterns, trends, or themes in financial or operational data • Risk Management: The ability to utilize risk management principles to evaluate and mitigate potential risks • Reviews and Examinations: The ability to participate in or lead reviews and/or examinations of Reserve Banks or other financial institutions • Knowledge of Financial Markets and Institutions: The ability to apply an understanding of how financial markets and institutions are impacted by changes in regulations and policy and vise-versa. • Knowledge of Relevant Policy: The ability to interpret, apply, and recommend changes as needed to policies specific to areas of responsibility • Knowledge of Relevant Law and Regulation: The ability to interpret and apply law and regulations related to areas of responsibility; evaluate the impact of changes in law and/or regulations • Knowledge of Various Financial Topics: basic knowledge of capital, liquidity, derivatives, and trading activities and/or in operational issues related to collateral management, payments clearing and settlement (PCS), and management information systems (MIS).
The successful candidate will have a proven record of: • Strong analytical skills • Strong written and verbal communication skills • Strong oral presentation skills • Strong teamwork and collaboration skills • Ability to communicate highly complex issues and supervisory concerns to a broad audience • Some experience or interest in learning how to analyze, interpret and present data. • Intellectual curiosity and mastery of complex topics
Note : The interview process will include a writing exercise. This position will require an on-site presence in Washington, DC- relocation assistance is available.
Sep 16, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: Financial Institution and Policy Analysts work under regular supervision to conduct in-depth analyses on quantitative and qualitative data. Perform assigned project tasks while developing domain expertise and may lead well-defined tasks within a project. Share information and ideas regarding projects and work primarily for their Project Team, Section, or Division. Prepare and deliver communications including presentations and recommendations to others in the Section/Division and/or to external stakeholders.
Financial Institution and Policy Analysts perform the following responsibilities under regular supervision: • Perform quantitative and/or qualitative analyses in support of FRB mission, Division goals, and Section objectives • Assist senior staff by providing support, information or analysis • Prepare and deliver clear, accurate and concise communication orally and in writing • Share information and ideas regarding projects and work for Section/Project Teams/Division or external stakeholders • Perform assigned project tasks and lead well-defined tasks within a project • Support Section or Division in areas of expertise • Begin to develop areas of expertise
The LISCC supervision program is the Federal Reserve’s supervisory program for the nation’s largest and most systemic financial institutions. Its primary objective is to maintain safe and competitive U.S. and global banking systems. LISCC comprises of national programs staffed by individuals from multiple Reserve Banks and the Board, including Capital, Liquidity, Monitoring and Analysis Program (MAP), Governance and Controls (G&C), and Recovery and Resolution Program (RRP).
Description of LISCC Capital section: The LISCC Capital Section has an available position focusing on Capital-related examinations and support for policy and informational Board engagement with capital-related matters for large and complex firms. The capital program supports all facets of the national Capital Program. The program plans, facilitates, and directs the successful execution of the Capital Program's supervisory agenda through active forward planning and by providing a centralized logistics function. The LISCC Capital Section also develops and maintains a continuous understanding of supervisory issues pertinent to capital at large and complex firms to facilitate Board decisions and provide timely and effective information products to senior management and the broader Capital Program.
Principal Duties and Responsibilities: • Collaborate closely with other stakeholders to identify and develop supervisory and policy responses to risks that may arise. Examples of other stakeholders include dedicated supervisory teams (DST), horizontal evaluation teams (HET) and Board policy and legal. • Develop presentations and recommended messages for the Capital Steering Committee, as well as present any key divergent views to the senior stakeholders for final review and approval. • Coordinate and collaborate with LISCC program counterparts, including the Resolution and Recovery Program (RRP), the Liquidity Program, the Monitoring and Analysis Program (MAP) and the Governance and Controls Program (G&C), by participating in firm specific and horizontal examinations across various teams. • Serve as a subject matter expert on Capital topics.
REQUIRED SKILLS: FR-24: • Bachelor’s degree in finance, accounting, business administration, public policy, economics, or another related field and a minimum of 2 years of related experience
OR • Master’s degree in a related field and a minimum of 1 year of related experience
FR- 25: • Bachelor's Degree in finance, accounting, business administration, public policy, economics, or another related field and a minimum of 3 years of related experience
OR • Master's degree in a related field and a minimum of 2 years of related experience.
Must be able to perform basic or developmental level work in activities involving these competencies after receiving specific instructions and guidance: • Data Collection & Analysis: The ability to collect and analyze quantitative and qualitative data • Financial Analysis: The ability to conduct financial analyses to identify patterns, trends, or themes in financial or operational data • Risk Management: The ability to utilize risk management principles to evaluate and mitigate potential risks • Reviews and Examinations: The ability to participate in or lead reviews and/or examinations of Reserve Banks or other financial institutions • Knowledge of Financial Markets and Institutions: The ability to apply an understanding of how financial markets and institutions are impacted by changes in regulations and policy and vise-versa. • Knowledge of Relevant Policy: The ability to interpret, apply, and recommend changes as needed to policies specific to areas of responsibility • Knowledge of Relevant Law and Regulation: The ability to interpret and apply law and regulations related to areas of responsibility; evaluate the impact of changes in law and/or regulations • Knowledge of Various Financial Topics: basic knowledge of capital, liquidity, derivatives, and trading activities and/or in operational issues related to collateral management, payments clearing and settlement (PCS), and management information systems (MIS).
The successful candidate will have a proven record of: • Strong analytical skills • Strong written and verbal communication skills • Strong oral presentation skills • Strong teamwork and collaboration skills • Ability to communicate highly complex issues and supervisory concerns to a broad audience • Some experience or interest in learning how to analyze, interpret and present data. • Intellectual curiosity and mastery of complex topics
Note : The interview process will include a writing exercise. This position will require an on-site presence in Washington, DC- relocation assistance is available.
The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities:
Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
Understand and comply with Citibank policies, standards and procedures
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Aug 22, 2022
Full time
The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities:
Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
Understand and comply with Citibank policies, standards and procedures
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities:
Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
Understand and comply with Citibank policies, standards and procedures
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Aug 22, 2022
Full time
The Personal Banker SAFE Act is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities:
Work with business credit requests less than $250K, recognize/refer larger lending opportunities and cross sell treasury and related small business products
Build referral business opportunities through Centers of Influence (COIs) and the Member Get Member (MGM) Program
Assist in strategies to grow the small business client and implement appropriate sales plans to target Book of Business customers
Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience
Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate referrals
Recognize transaction needs of clients, educate clients on all service and digital channels and leverage technology/ marketing tools available to uncover opportunities, and present product offers/financial solutions
Understand and comply with Citibank policies, standards and procedures
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: The Congressional Liaison Research Assistant is under the overall supervision of the Assistant to the Board for Congressional Liaison and works closely with all personnel within the Congressional Liaison Office (CLO). The incumbent performs and coordinates work to plan, track, and implement programs and initiatives in support of the public policy agenda of the Federal Reserve Board (Board). This position handles a variety of responsibilities, including administrative and research-oriented tasks, to facilitate effective communication between the Board and Congress on legislative issues relating to the Federal Reserve System, bank supervision and regulation, financial institutions, monetary policy, payment systems, financial stability, consumer and community affairs, and economic matters.
Responsibilities may include, but are not limited to: • Providing general support to the Assistant to the Board and other members of the Congressional Liaison Office • Developing and maintaining a legislative tracking system to monitor congressional activities (i.e. hearings, testimony, floor activity, amendments, etc.) and reporting on developments • Research, memo drafting, and writing projects • Monitoring and summarizing congressional hearings and mark-up sessions • Assisting in the oversight of CLO interns
REQUIRED SKILLS: FR-23: • Bachelor’s degree and a minimum of 2 years of related experience
OR • Master’s degree in a related field and a minimum of 1 year of related experience
FR- 24: • Bachelor’s Degree and a minimum of 3 years of related experience
OR • Master's degree in a related field and a minimum of 2 years of related experience.
Additional work-related experience and training will be required in lieu of Bachelor's degree.
The successful candidate will have a proven record of: • Demonstrated knowledge of Capitol Hill and legislative issues related to the Federal Reserve Board • Excellent oral and written communication skills • Strong analytical abilities • High proficiency with information technology/computer skills • Strong organizational and administrative skills • Strong attention to detail and project-oriented • Ability to multi-task and coordinate work and scheduling requirements, often under tight work constraints.
Required Application Documents- please submit the following attachments with your application: • Resume • Cover Letter • Writing sample
Note : The interview process may include a writing exercise. This position will require an on-site presence in Washington, DC.
Aug 08, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: The Congressional Liaison Research Assistant is under the overall supervision of the Assistant to the Board for Congressional Liaison and works closely with all personnel within the Congressional Liaison Office (CLO). The incumbent performs and coordinates work to plan, track, and implement programs and initiatives in support of the public policy agenda of the Federal Reserve Board (Board). This position handles a variety of responsibilities, including administrative and research-oriented tasks, to facilitate effective communication between the Board and Congress on legislative issues relating to the Federal Reserve System, bank supervision and regulation, financial institutions, monetary policy, payment systems, financial stability, consumer and community affairs, and economic matters.
Responsibilities may include, but are not limited to: • Providing general support to the Assistant to the Board and other members of the Congressional Liaison Office • Developing and maintaining a legislative tracking system to monitor congressional activities (i.e. hearings, testimony, floor activity, amendments, etc.) and reporting on developments • Research, memo drafting, and writing projects • Monitoring and summarizing congressional hearings and mark-up sessions • Assisting in the oversight of CLO interns
REQUIRED SKILLS: FR-23: • Bachelor’s degree and a minimum of 2 years of related experience
OR • Master’s degree in a related field and a minimum of 1 year of related experience
FR- 24: • Bachelor’s Degree and a minimum of 3 years of related experience
OR • Master's degree in a related field and a minimum of 2 years of related experience.
Additional work-related experience and training will be required in lieu of Bachelor's degree.
The successful candidate will have a proven record of: • Demonstrated knowledge of Capitol Hill and legislative issues related to the Federal Reserve Board • Excellent oral and written communication skills • Strong analytical abilities • High proficiency with information technology/computer skills • Strong organizational and administrative skills • Strong attention to detail and project-oriented • Ability to multi-task and coordinate work and scheduling requirements, often under tight work constraints.
Required Application Documents- please submit the following attachments with your application: • Resume • Cover Letter • Writing sample
Note : The interview process may include a writing exercise. This position will require an on-site presence in Washington, DC.
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: Under the Office of Inspector General’s (OIG’s) team approach, the Auditor participates on, and in some cases leads, performance audits and evaluations (hereafter referred to as reviews) of programs and operations of the Board of Governors of the Federal Reserve System (Board) and the Bureau of Consumer Financial Protection (Bureau). Those reviews assess and promote economy, efficiency, and effectiveness and help prevent and detect fraud, waste, and abuse in Board and Bureau programs and operations. The incumbent may also lead follow-up reviews of previous OIG reviews to determine whether recommended actions were implemented and assist with information technology audits, financial-related audits, attestations, inspections, and OIG investigations. Audit and attestation work is conducted in accordance with generally accepted government auditing standards (GAGAS); inspection and evaluation work is conducted in accordance with the Council of the Inspectors General on Integrity and Efficiency’s (CIGIE’s) Quality Standards for Inspection and Evaluation. May also assist in the development of the OIG’s annual and strategic plans. At the FR-27 grade, the Senior Auditor leads teams in planning, conducting, and writing reports on or participates as a senior team member on the most complex performance and financial-related audits, attestations, inspections, and evaluations. When serving as a senior team member, the incumbent provides support to the lead auditor, which could include leading off-site segments of the fieldwork, analyzing complex or sensitive audit issues, and writing major segments of the report. REQUIRED SKILLS: At the FR-26 grade, bachelor’s degree from an accredited college or university in accounting, finance, economics, business, or related field, or equivalent experience, plus at least five years of audit, financial accounting, or related experience is required. Additional professional experience in a financial, managerial, or consulting position is preferred. Knowledge of principles, theories, practices, and techniques of accounting, management, and auditing/inspecting/evaluating to independently plan and conduct reviews of the Board’s or the Bureau’s programs and operations. Experience conducting financial or performance reviews under GAGAS or other such standards. General knowledge/understanding of automated data processing procedures and controls. Knowledge and skill to evaluate compliance with applicable laws and regulations, the adequacy of internal controls, and the operational efficiency and effectiveness of systems and activities. High degree of proficiency in oral and written communication skills. Excellent interpersonal skills and ability to work well in a team environment. Ability to obtain a Secret clearance, and is subject to the Board’s drug testing program. Prefer certification in one or more of the following: Certified Public Accountant, Certified Internal Auditor, Certified Fraud Examiner, and/or Certified Information Systems Auditor. In addition, at the FR-27 grade, at least seven years of audit, financial accounting, or related experience, including experience conducting complex operational/performance reviews in compliance with applicable standards, e.g., GAGAS, and audit or operational experience that demonstrates managerial or leadership skills. Expert knowledge of principles, theories, practices, and techniques of accounting, management, and auditing/inspecting/evaluating to independently plan and conduct reviews of the Board’s or the Bureau’s programs and operations. Skilled in planning and executing financial or performance reviews under GAGAS or other such standards. Ability to develop new approaches for the study and evaluation of programs. Ability to gain a Top Secret clearance. REMARKS • Prior performance evaluations may be requested. • Past experience in performing and/or leading performance audits and evaluations preferred. • Education or prior experience related to diversity, equity and inclusion, data management, agency operations or assessing the effectiveness of internal controls preferred. • Supports the Management & Operations section. The MO section oversees the operational components of the Board and the Bureau, including divisions that are responsible for human capital; diversity, equity, and inclusion; personnel security; records management; data governance; economic research (Board), Board member support (Board), and consumer education and engagement (Bureau). • Ability to foster a diverse and inclusive team culture. • When the OIG resumes an in-office presence, its interim telework policy will require employees to be physically present in the office a minimum of 4 days per month. Employees may be expected to be physically present in the office more than 4 days per month, as required by business needs. The OIG will revisit its interim policy after a year to determine whether any changes will be made.
Apr 11, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: Under the Office of Inspector General’s (OIG’s) team approach, the Auditor participates on, and in some cases leads, performance audits and evaluations (hereafter referred to as reviews) of programs and operations of the Board of Governors of the Federal Reserve System (Board) and the Bureau of Consumer Financial Protection (Bureau). Those reviews assess and promote economy, efficiency, and effectiveness and help prevent and detect fraud, waste, and abuse in Board and Bureau programs and operations. The incumbent may also lead follow-up reviews of previous OIG reviews to determine whether recommended actions were implemented and assist with information technology audits, financial-related audits, attestations, inspections, and OIG investigations. Audit and attestation work is conducted in accordance with generally accepted government auditing standards (GAGAS); inspection and evaluation work is conducted in accordance with the Council of the Inspectors General on Integrity and Efficiency’s (CIGIE’s) Quality Standards for Inspection and Evaluation. May also assist in the development of the OIG’s annual and strategic plans. At the FR-27 grade, the Senior Auditor leads teams in planning, conducting, and writing reports on or participates as a senior team member on the most complex performance and financial-related audits, attestations, inspections, and evaluations. When serving as a senior team member, the incumbent provides support to the lead auditor, which could include leading off-site segments of the fieldwork, analyzing complex or sensitive audit issues, and writing major segments of the report. REQUIRED SKILLS: At the FR-26 grade, bachelor’s degree from an accredited college or university in accounting, finance, economics, business, or related field, or equivalent experience, plus at least five years of audit, financial accounting, or related experience is required. Additional professional experience in a financial, managerial, or consulting position is preferred. Knowledge of principles, theories, practices, and techniques of accounting, management, and auditing/inspecting/evaluating to independently plan and conduct reviews of the Board’s or the Bureau’s programs and operations. Experience conducting financial or performance reviews under GAGAS or other such standards. General knowledge/understanding of automated data processing procedures and controls. Knowledge and skill to evaluate compliance with applicable laws and regulations, the adequacy of internal controls, and the operational efficiency and effectiveness of systems and activities. High degree of proficiency in oral and written communication skills. Excellent interpersonal skills and ability to work well in a team environment. Ability to obtain a Secret clearance, and is subject to the Board’s drug testing program. Prefer certification in one or more of the following: Certified Public Accountant, Certified Internal Auditor, Certified Fraud Examiner, and/or Certified Information Systems Auditor. In addition, at the FR-27 grade, at least seven years of audit, financial accounting, or related experience, including experience conducting complex operational/performance reviews in compliance with applicable standards, e.g., GAGAS, and audit or operational experience that demonstrates managerial or leadership skills. Expert knowledge of principles, theories, practices, and techniques of accounting, management, and auditing/inspecting/evaluating to independently plan and conduct reviews of the Board’s or the Bureau’s programs and operations. Skilled in planning and executing financial or performance reviews under GAGAS or other such standards. Ability to develop new approaches for the study and evaluation of programs. Ability to gain a Top Secret clearance. REMARKS • Prior performance evaluations may be requested. • Past experience in performing and/or leading performance audits and evaluations preferred. • Education or prior experience related to diversity, equity and inclusion, data management, agency operations or assessing the effectiveness of internal controls preferred. • Supports the Management & Operations section. The MO section oversees the operational components of the Board and the Bureau, including divisions that are responsible for human capital; diversity, equity, and inclusion; personnel security; records management; data governance; economic research (Board), Board member support (Board), and consumer education and engagement (Bureau). • Ability to foster a diverse and inclusive team culture. • When the OIG resumes an in-office presence, its interim telework policy will require employees to be physically present in the office a minimum of 4 days per month. Employees may be expected to be physically present in the office more than 4 days per month, as required by business needs. The OIG will revisit its interim policy after a year to determine whether any changes will be made.
Federal Reserve Board
Washington District of Columbia
DESCRIPTION/RESPONSIBILITIES: Manages the daily operations of one or more supervisory programs and sections. Provides leadership in the development of the section and staff. Schedules workload, establishes priorities, assigns projects, sets quality standards, and monitors progress. Leads, motivates, and coaches staff. Fosters teamwork. Ensures that current section programs meet the Board?s and division?s business goals and recommends new programs. Identifies the needs and risks of the division and/or Board as they relate to the section(s). Directs research and analysis of significant issues relevant to the section(s). Serves as a member of the division?s management team. Coordinates, reviews, and recommends to senior management operational changes and personnel actions. Responsible for communicating section policies and procedures, and seeks advice from senior management when developing new policies and procedures. Embodies a strong customer service philosophy.
Principal Duties and Responsibilities 1. Manages Operations: Manages the daily operations of one or more programs and sections. Provides overall direction for thinking strategically, work methods and procedures, policy development, accountability, and management controls. Embodies a strong customer service philosophy and ensures this focus is delivered by section(s) to clients in support of their objectives. 2. Manages and Develops Section Staff: Provides leadership in the development of the section and staff. Schedules workload, establishes priorities, assigns projects, sets quality standards, and monitors progress. Sets short- and long-range goals and objectives, and ensures the effective and efficient use of resources to meet those goals and quality standards. Evaluates performance of subordinate supervisors, if applicable, and serves as the reviewing manager on staff performance evaluations. Coordinates, reviews, and recommends to senior management operational changes and personnel actions (hiring, salary administration, position reallocation). 3. Leads, Motivates, and Coaches: Leads, motivates, and coaches staff. Assigns staff progressively challenging projects, and communicates to staff how projects fit into the big picture. Demonstrates sensitivity to individuals, team, and organizational relationships. Fosters teamwork. 4. Develops, Implements, and Evaluates Programs: Ensures that current section programs meet the Board’s and division’s business goals. Establishes appropriate metrics for measuring outcomes against business goals. Recommends new programs and modifications in program scope and design based on a comprehensive evaluation of options to ensure that plans incorporate sound costcontainment principles, ensure Board/regulatory compliance, and are reflective of current and future organizational needs and goals. Communicates program changes effectively. Coordinates current and new programs with other division programs as much as possible; strives for increased division integration. 5. Identifies and Manages Needs and Risks: In conjunction with senior management, identifies the needs and risks of the division and/or Board as they relate to the section(s). Sets goals and objectives and identifies projects and activities that meet these needs or mitigate these risks. Directs research and analysis of significant issues relevant to the section(s). 6. Strategic Planning: Serves as a member of the division’s management team, helping to identify future goals and objectives for the section, branch, and division. Actively participates in the division’s strategic planning process. Works closely with senior management and other colleagues to develop strategic direction and vision for the future initiatives of the division and/or Board, and then champions those initiatives. Leads or participates in multi-disciplined tasks forces and work groups formed to address needs and issues relevant to the section(s). 7. Develops and Communicates Policies: Responsible for communicating section policies and procedures, and seeks advice from senior management when developing new policies and procedures. Has technical authority on problems or issues that may require policy changes or procedural exceptions. 8. Expert in Field: Provides expertise in planning and policy interpretation. Maintains current knowledge of, and anticipates significant developments in the field to ensure that the Board’s programs are comparable/competitive, cost-effective, and compliant. 9. Represents Board/division: Represents the Board and/or division at conferences and meetings with other Government agencies, private sector organizations, and the Federal Reserve Banks on section matters. If appropriate, provides consulting services to Federal Reserve Banks and System-wide and inter-agency task forces and committees on an ad-hoc basis. 10. Manages Budget, Reviews Contractor Work: Formulates and manages the section’s operating and capital budgets. Provides justification for each program’s activities, staffing levels, and operational enhancements. Reviews budget tracking information to ensure attainment of program goals and objectives. Coordinates work with outside contractors. Writes, or otherwise delegates, and reviews specifications for major contractual job requirements. Monitors and reviews contractual work, and certifies satisfactory job accomplishment. 11. Work with other sections and individuals across the Division, the Board, or the System -- or in certain instances on an interagency or international basis -- as necessary to coordinate activities, develop/implement policies or procedures, and other collaborative efforts. This description is intended to indicate the general level and function of this job. It is not intended to be allinclusive and employees may be assigned duties not listed.
REQUIRED SKILLS: Requires managerial, analytical, and technical skills typically acquired through completion of a bachelor’s degree or equivalent experience in finance, economics, or other applicable areas, plus eight years of specialized experience in Board/System supervisory and examination processes, policies, and procedures. Demonstrates strong managerial and leadership skills necessary to direct staff and assess performance, set priorities, and allocate resources. Strong knowledge about Federal Reserve supervisory reporting requirements and bank and bank holding company financial analysis techniques. Must be able to understand and manage the union of computerized systems and bank supervisory needs. In addition, must have well developed communications, administrative, and planning skills.
Remarks The CPA manager: - Is responsible for supervising the work of analysts in the Coordinated Portfolio Activities section. The section, in coordination with senior leaders in the Federal Reserve System, develops and executes key horizontal examinations (capital, liquidity, and cyber) across the Large and Foreign Banking Organization (LFBO) portfolio on behalf of the LFBO Management group. The CPA manager also serves as co-chair of the various oversight groups for the reviews. - Serves as co-chair of the Capital Steering Committee with LISCC counterpart. - Has demonstrated ability to build effective communication channels and collaborate with a wide group of stakeholders in the S&R division, Reserve Banks, and other regulatory agencies. Seeks constant improvement on processes and outcomes by soliciting feedback from stakeholders. - Seeks to collaborate with LFI and other agency stakeholders in the - Works closely with other managers and officers in LFBO in the execution of responsibilities. - Oversees the analysts’ contributions to regulation and policy. - Has strategic perspective and ability to adjust existing practices to an evolving policy and regulatory landscape. - Has experience with various risk areas and is familiar with LFBO supervisory practices. - Has managed several large projects simultaneously, effectively mobilizing people and their expertise by communicating desired objectives.
- Travel requirements: less than 20%
Full vaaccination is required as a condition of employment, unless a legally required exception applies.
Apr 06, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: Manages the daily operations of one or more supervisory programs and sections. Provides leadership in the development of the section and staff. Schedules workload, establishes priorities, assigns projects, sets quality standards, and monitors progress. Leads, motivates, and coaches staff. Fosters teamwork. Ensures that current section programs meet the Board?s and division?s business goals and recommends new programs. Identifies the needs and risks of the division and/or Board as they relate to the section(s). Directs research and analysis of significant issues relevant to the section(s). Serves as a member of the division?s management team. Coordinates, reviews, and recommends to senior management operational changes and personnel actions. Responsible for communicating section policies and procedures, and seeks advice from senior management when developing new policies and procedures. Embodies a strong customer service philosophy.
Principal Duties and Responsibilities 1. Manages Operations: Manages the daily operations of one or more programs and sections. Provides overall direction for thinking strategically, work methods and procedures, policy development, accountability, and management controls. Embodies a strong customer service philosophy and ensures this focus is delivered by section(s) to clients in support of their objectives. 2. Manages and Develops Section Staff: Provides leadership in the development of the section and staff. Schedules workload, establishes priorities, assigns projects, sets quality standards, and monitors progress. Sets short- and long-range goals and objectives, and ensures the effective and efficient use of resources to meet those goals and quality standards. Evaluates performance of subordinate supervisors, if applicable, and serves as the reviewing manager on staff performance evaluations. Coordinates, reviews, and recommends to senior management operational changes and personnel actions (hiring, salary administration, position reallocation). 3. Leads, Motivates, and Coaches: Leads, motivates, and coaches staff. Assigns staff progressively challenging projects, and communicates to staff how projects fit into the big picture. Demonstrates sensitivity to individuals, team, and organizational relationships. Fosters teamwork. 4. Develops, Implements, and Evaluates Programs: Ensures that current section programs meet the Board’s and division’s business goals. Establishes appropriate metrics for measuring outcomes against business goals. Recommends new programs and modifications in program scope and design based on a comprehensive evaluation of options to ensure that plans incorporate sound costcontainment principles, ensure Board/regulatory compliance, and are reflective of current and future organizational needs and goals. Communicates program changes effectively. Coordinates current and new programs with other division programs as much as possible; strives for increased division integration. 5. Identifies and Manages Needs and Risks: In conjunction with senior management, identifies the needs and risks of the division and/or Board as they relate to the section(s). Sets goals and objectives and identifies projects and activities that meet these needs or mitigate these risks. Directs research and analysis of significant issues relevant to the section(s). 6. Strategic Planning: Serves as a member of the division’s management team, helping to identify future goals and objectives for the section, branch, and division. Actively participates in the division’s strategic planning process. Works closely with senior management and other colleagues to develop strategic direction and vision for the future initiatives of the division and/or Board, and then champions those initiatives. Leads or participates in multi-disciplined tasks forces and work groups formed to address needs and issues relevant to the section(s). 7. Develops and Communicates Policies: Responsible for communicating section policies and procedures, and seeks advice from senior management when developing new policies and procedures. Has technical authority on problems or issues that may require policy changes or procedural exceptions. 8. Expert in Field: Provides expertise in planning and policy interpretation. Maintains current knowledge of, and anticipates significant developments in the field to ensure that the Board’s programs are comparable/competitive, cost-effective, and compliant. 9. Represents Board/division: Represents the Board and/or division at conferences and meetings with other Government agencies, private sector organizations, and the Federal Reserve Banks on section matters. If appropriate, provides consulting services to Federal Reserve Banks and System-wide and inter-agency task forces and committees on an ad-hoc basis. 10. Manages Budget, Reviews Contractor Work: Formulates and manages the section’s operating and capital budgets. Provides justification for each program’s activities, staffing levels, and operational enhancements. Reviews budget tracking information to ensure attainment of program goals and objectives. Coordinates work with outside contractors. Writes, or otherwise delegates, and reviews specifications for major contractual job requirements. Monitors and reviews contractual work, and certifies satisfactory job accomplishment. 11. Work with other sections and individuals across the Division, the Board, or the System -- or in certain instances on an interagency or international basis -- as necessary to coordinate activities, develop/implement policies or procedures, and other collaborative efforts. This description is intended to indicate the general level and function of this job. It is not intended to be allinclusive and employees may be assigned duties not listed.
REQUIRED SKILLS: Requires managerial, analytical, and technical skills typically acquired through completion of a bachelor’s degree or equivalent experience in finance, economics, or other applicable areas, plus eight years of specialized experience in Board/System supervisory and examination processes, policies, and procedures. Demonstrates strong managerial and leadership skills necessary to direct staff and assess performance, set priorities, and allocate resources. Strong knowledge about Federal Reserve supervisory reporting requirements and bank and bank holding company financial analysis techniques. Must be able to understand and manage the union of computerized systems and bank supervisory needs. In addition, must have well developed communications, administrative, and planning skills.
Remarks The CPA manager: - Is responsible for supervising the work of analysts in the Coordinated Portfolio Activities section. The section, in coordination with senior leaders in the Federal Reserve System, develops and executes key horizontal examinations (capital, liquidity, and cyber) across the Large and Foreign Banking Organization (LFBO) portfolio on behalf of the LFBO Management group. The CPA manager also serves as co-chair of the various oversight groups for the reviews. - Serves as co-chair of the Capital Steering Committee with LISCC counterpart. - Has demonstrated ability to build effective communication channels and collaborate with a wide group of stakeholders in the S&R division, Reserve Banks, and other regulatory agencies. Seeks constant improvement on processes and outcomes by soliciting feedback from stakeholders. - Seeks to collaborate with LFI and other agency stakeholders in the - Works closely with other managers and officers in LFBO in the execution of responsibilities. - Oversees the analysts’ contributions to regulation and policy. - Has strategic perspective and ability to adjust existing practices to an evolving policy and regulatory landscape. - Has experience with various risk areas and is familiar with LFBO supervisory practices. - Has managed several large projects simultaneously, effectively mobilizing people and their expertise by communicating desired objectives.
- Travel requirements: less than 20%
Full vaaccination is required as a condition of employment, unless a legally required exception applies.
Federal Reserve Board
Washington, District of Columbia
About the Role The Manager directs the activities of the section with general guidance from the supervising officer. The Manager is responsible for leading, developing and executing administrative supervisory duties for section staff. The Manager supports division leadership in setting and focusing priorities on strategic objectives and leads or contributes to management initiatives to achieve the division?s goals. The Manager will lead a section that may monitor, supervise, and assess risks and risk management and/or develop, implement, and interpret domestic and international risk management policies, standards, regulations, and guidance for financial market infrastructures, Reserve Banks and/or payment systems. Core Business Responsibility/Oversight • Leads a team of analysts to develop and implement relevant risk management policies, standards, regulations, and guidance to promote safe and efficient systemically important financial market infrastructures (FMIs) and payment, clearing, and settlement (PCS) activities. • Contributes to the oversight of domestic and foreign systems, as appropriate, and PCS activities. • Makes recommendations to the Board regarding relevant policies, standards, regulations, guidance, and other policy issues associated with the section’s responsibilities. • Oversees the development and execution of projects, programs, and initiatives that support the section priorities. • Implements processes to provide officers and stakeholders with relevant information in a timely and appropriate manner, allowing ample opportunities for input and collaboration. • Represents division and/or Board views with other Board divisions, Reserve Banks, government agencies and other stakeholders. • Identifies and manages risk and opportunities to achieving section goals and strategic priorities, including balancing competing priorities and adapting to changing conditions. • Represents and advocates for Board views on external (domestic and international) groups on FMI-related policy matters. People Leadership/Management • Coordinates with the other manager in the section to assign work, manage schedules, provide input and review, communicate priorities, and perform other necessary functions. • Manages the performance of staff utilizing the Board's performance management framework. • Develops staff by providing experiences such as development opportunities and broadening assignments, providing guidance, assessing performance, and providing specific and timely feedback. • Leads staff by providing expertise and perspective to address issues and solve problems in innovative ways. • Enables section staff to act as advisors in relevant areas of expertise for the Board. • Actively participates in the FMI-related and divisional leadership team and contribute to broad division initiatives including taking part in the collective ownership of the division’s culture and engagement. • Works with the management team over the Board’s FMI related functions to: - Create a team environment by fostering collaboration and open communication, building consensus, and recognizing team successes. - Set the strategic objectives and priorities for the section, ensuring alignment with FMI-related sections’, division’s and Board’s vision, mission, and strategic goals. - Consider division and FMI-related section needs when planning activities. - Contribute to the strategic planning at the divisional level by developing and communicating section-specific priorities. REQUIRED SKILLS: Requirements A bachelor’s degree in business administration, economics, finance, or other related field and a minimum of 7 years of related experience, or a master’s degree in business administration, economics, finance, or other related field and 6 years of related experience. • A proven track record of developing staff is required; formal management experience is preferred. • Extensive knowledge and in depth understanding of FMIs, related risks, as well as relevant laws, regulations, policies, standards, and guidance is preferred. • Experience representing the Federal Reserve or other organizations externally is preferred. • Outstanding interpersonal, analytical, communication (oral and written), and critical thinking skills are required. • Candidates must be results and goal oriented with sound leadership skills and judgement and the ability to assimilate new information quickly, think strategically, take initiative, build collaborative relationships, and advocate effectively for the section, the division, and the Board. • A graduate degree in business administration, finance, economics, public policy, law, or related field is preferred. Remarks • Full COVID-19 vaccination is required as a condition of employment, unless a legally required exception applies. • This role is located in Washington DC and will require on-site presence. • Some travel is required. • A writing sample may be requested.
Mar 29, 2022
Full time
About the Role The Manager directs the activities of the section with general guidance from the supervising officer. The Manager is responsible for leading, developing and executing administrative supervisory duties for section staff. The Manager supports division leadership in setting and focusing priorities on strategic objectives and leads or contributes to management initiatives to achieve the division?s goals. The Manager will lead a section that may monitor, supervise, and assess risks and risk management and/or develop, implement, and interpret domestic and international risk management policies, standards, regulations, and guidance for financial market infrastructures, Reserve Banks and/or payment systems. Core Business Responsibility/Oversight • Leads a team of analysts to develop and implement relevant risk management policies, standards, regulations, and guidance to promote safe and efficient systemically important financial market infrastructures (FMIs) and payment, clearing, and settlement (PCS) activities. • Contributes to the oversight of domestic and foreign systems, as appropriate, and PCS activities. • Makes recommendations to the Board regarding relevant policies, standards, regulations, guidance, and other policy issues associated with the section’s responsibilities. • Oversees the development and execution of projects, programs, and initiatives that support the section priorities. • Implements processes to provide officers and stakeholders with relevant information in a timely and appropriate manner, allowing ample opportunities for input and collaboration. • Represents division and/or Board views with other Board divisions, Reserve Banks, government agencies and other stakeholders. • Identifies and manages risk and opportunities to achieving section goals and strategic priorities, including balancing competing priorities and adapting to changing conditions. • Represents and advocates for Board views on external (domestic and international) groups on FMI-related policy matters. People Leadership/Management • Coordinates with the other manager in the section to assign work, manage schedules, provide input and review, communicate priorities, and perform other necessary functions. • Manages the performance of staff utilizing the Board's performance management framework. • Develops staff by providing experiences such as development opportunities and broadening assignments, providing guidance, assessing performance, and providing specific and timely feedback. • Leads staff by providing expertise and perspective to address issues and solve problems in innovative ways. • Enables section staff to act as advisors in relevant areas of expertise for the Board. • Actively participates in the FMI-related and divisional leadership team and contribute to broad division initiatives including taking part in the collective ownership of the division’s culture and engagement. • Works with the management team over the Board’s FMI related functions to: - Create a team environment by fostering collaboration and open communication, building consensus, and recognizing team successes. - Set the strategic objectives and priorities for the section, ensuring alignment with FMI-related sections’, division’s and Board’s vision, mission, and strategic goals. - Consider division and FMI-related section needs when planning activities. - Contribute to the strategic planning at the divisional level by developing and communicating section-specific priorities. REQUIRED SKILLS: Requirements A bachelor’s degree in business administration, economics, finance, or other related field and a minimum of 7 years of related experience, or a master’s degree in business administration, economics, finance, or other related field and 6 years of related experience. • A proven track record of developing staff is required; formal management experience is preferred. • Extensive knowledge and in depth understanding of FMIs, related risks, as well as relevant laws, regulations, policies, standards, and guidance is preferred. • Experience representing the Federal Reserve or other organizations externally is preferred. • Outstanding interpersonal, analytical, communication (oral and written), and critical thinking skills are required. • Candidates must be results and goal oriented with sound leadership skills and judgement and the ability to assimilate new information quickly, think strategically, take initiative, build collaborative relationships, and advocate effectively for the section, the division, and the Board. • A graduate degree in business administration, finance, economics, public policy, law, or related field is preferred. Remarks • Full COVID-19 vaccination is required as a condition of employment, unless a legally required exception applies. • This role is located in Washington DC and will require on-site presence. • Some travel is required. • A writing sample may be requested.
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Jan 14, 2022
Full time
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
The New Account Audit Desk performs a wide range of duties, including but not limited to auditing a high volume of new and revised accounts for Checking, Savings, IRA, Time Deposit, and Safe Deposit Box. Will perform this audit for Personal and Commercial line of business to be in compliance with regulations, procedures and policy as well as Estate, Trust, Rep Payee, Guardianship, Minor, etc. Perform numerous account maintenance. Handle address changes, closed account forms, transfer forms, as well as IRA contributions, distributions, and other related forms. Prepare exception report once a month for location's outstanding documents. Scan all audited documents into management system. Assist employees in the banking centers with new account setup and various issues. Must be able to handle and process a high volume of work efficiently. Perform work independently, exercising independent judgment and discretions. Help with projects and updates to core system as needed.
Must be very detailed oriented with strong organizational, analytical, and communication skills. Excellent customer service skills. Work well in a team atmosphere. Must have at least 2 years banking experience with new accounts experience preferred. Proficient with Microsoft Office programs and the use of various office equipment.
Jan 06, 2022
Full time
The New Account Audit Desk performs a wide range of duties, including but not limited to auditing a high volume of new and revised accounts for Checking, Savings, IRA, Time Deposit, and Safe Deposit Box. Will perform this audit for Personal and Commercial line of business to be in compliance with regulations, procedures and policy as well as Estate, Trust, Rep Payee, Guardianship, Minor, etc. Perform numerous account maintenance. Handle address changes, closed account forms, transfer forms, as well as IRA contributions, distributions, and other related forms. Prepare exception report once a month for location's outstanding documents. Scan all audited documents into management system. Assist employees in the banking centers with new account setup and various issues. Must be able to handle and process a high volume of work efficiently. Perform work independently, exercising independent judgment and discretions. Help with projects and updates to core system as needed.
Must be very detailed oriented with strong organizational, analytical, and communication skills. Excellent customer service skills. Work well in a team atmosphere. Must have at least 2 years banking experience with new accounts experience preferred. Proficient with Microsoft Office programs and the use of various office equipment.
The Client Services Professional Floater (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The Floating CSP will travel within an assigned region to provide necessary coverage to banking centers in their market. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
EOE/Disability/Veteran
Jan 06, 2022
Full time
The Client Services Professional Floater (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The Floating CSP will travel within an assigned region to provide necessary coverage to banking centers in their market. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
EOE/Disability/Veteran
The Client Services Professional Floater (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The Floating CSP will travel within an assigned region to provide necessary coverage to banking centers in their market. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Sep 13, 2021
Full time
The Client Services Professional Floater (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The Floating CSP will travel within an assigned region to provide necessary coverage to banking centers in their market. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Texas First Bank
La Marque, League City, Friendswoods and Santa Fe, Texas
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller or equivalent cash handling and/or customer service position are highly preferred.. This is a part-time position, approximately 25-29 hours a week. Must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Aug 27, 2021
Part time
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller or equivalent cash handling and/or customer service position are highly preferred.. This is a part-time position, approximately 25-29 hours a week. Must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Texas First Bank
Conroe, La Marque, League City, Santa Fe and Galveston, Texas
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Aug 27, 2021
Full time
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Responsible for assisting the The Woodlands, TX lending team as directed in the following areas; servicing, processing, lending/origination and serve as a resource for completing assigned projects and tasks as needed along with other administrative duties.
Responsible for preparing and/or coordinating loan documentation for consumer, commercial, and real estate loans
Coordinate loan and deposit related due diligence as requested by Loan Production Officer(s)
Manage and coordinate various loan and deposit related customer requests and provide problem resolution when necessary
Prepare and prefill internal lending forms for the Loan Production Officer(s)
Maintain the sales pipeline report, CRM system inputs, and assist the Loan Production Officer(s) with updating to prepare for weekly staff meetings
Manage the receipt and organization of prospect documentation and forms from the Loan Production Officer(s)
Other customary administrative tasks as requested
Education, Requirements and Skills:
High school diploma or equivalent
College degree preferred
1-2 years of banking or job related experience
Computer skills including MS Word, Excel and Outlook
Track record of providing competent, friendly and professional customer service
Excellent written and verbal communication skills
Ability to work well independently and within a team environment with proven ability to meet deadlines
Attention to detail a must; must be a self-starter with the ability to multi-task
Strong organizational and time management skills with the ability to learn and prioritize specialized loan processing tasks
Aug 27, 2021
Full time
Responsible for assisting the The Woodlands, TX lending team as directed in the following areas; servicing, processing, lending/origination and serve as a resource for completing assigned projects and tasks as needed along with other administrative duties.
Responsible for preparing and/or coordinating loan documentation for consumer, commercial, and real estate loans
Coordinate loan and deposit related due diligence as requested by Loan Production Officer(s)
Manage and coordinate various loan and deposit related customer requests and provide problem resolution when necessary
Prepare and prefill internal lending forms for the Loan Production Officer(s)
Maintain the sales pipeline report, CRM system inputs, and assist the Loan Production Officer(s) with updating to prepare for weekly staff meetings
Manage the receipt and organization of prospect documentation and forms from the Loan Production Officer(s)
Other customary administrative tasks as requested
Education, Requirements and Skills:
High school diploma or equivalent
College degree preferred
1-2 years of banking or job related experience
Computer skills including MS Word, Excel and Outlook
Track record of providing competent, friendly and professional customer service
Excellent written and verbal communication skills
Ability to work well independently and within a team environment with proven ability to meet deadlines
Attention to detail a must; must be a self-starter with the ability to multi-task
Strong organizational and time management skills with the ability to learn and prioritize specialized loan processing tasks
Responsible for assisting the Kemah, TX lending team as directed in the following areas; servicing, processing, lending/origination and serve as a resource for completing assigned projects and tasks as needed along with other administrative duties.
Responsible for preparing and/or coordinating loan documentation for consumer, commercial, and real estate loans
Coordinate loan and deposit related due diligence as requested by Loan Production Officer(s)
Manage and coordinate various loan and deposit related customer requests and provide problem resolution when necessary
Prepare and prefill internal lending forms for the Loan Production Officer(s)
Maintain the sales pipeline report, CRM system inputs, and assist the Loan Production Officer(s) with updating to prepare for weekly staff meetings
Manage the receipt and organization of prospect documentation and forms from the Loan Production Officer(s)
Other customary administrative tasks as requested
Education, Requirements and Skills:
High school diploma or equivalent
College degree preferred
1-2 years of banking or job related experience
Computer skills including MS Word, Excel and Outlook
Track record of providing competent, friendly and professional customer service
Excellent written and verbal communication skills
Ability to work well independently and within a team environment with proven ability to meet deadlines
Attention to detail a must; must be a self-starter with the ability to multi-task
Strong organizational and time management skills with the ability to learn and prioritize specialized loan processing tasks
Aug 27, 2021
Full time
Responsible for assisting the Kemah, TX lending team as directed in the following areas; servicing, processing, lending/origination and serve as a resource for completing assigned projects and tasks as needed along with other administrative duties.
Responsible for preparing and/or coordinating loan documentation for consumer, commercial, and real estate loans
Coordinate loan and deposit related due diligence as requested by Loan Production Officer(s)
Manage and coordinate various loan and deposit related customer requests and provide problem resolution when necessary
Prepare and prefill internal lending forms for the Loan Production Officer(s)
Maintain the sales pipeline report, CRM system inputs, and assist the Loan Production Officer(s) with updating to prepare for weekly staff meetings
Manage the receipt and organization of prospect documentation and forms from the Loan Production Officer(s)
Other customary administrative tasks as requested
Education, Requirements and Skills:
High school diploma or equivalent
College degree preferred
1-2 years of banking or job related experience
Computer skills including MS Word, Excel and Outlook
Track record of providing competent, friendly and professional customer service
Excellent written and verbal communication skills
Ability to work well independently and within a team environment with proven ability to meet deadlines
Attention to detail a must; must be a self-starter with the ability to multi-task
Strong organizational and time management skills with the ability to learn and prioritize specialized loan processing tasks
Position Details – Bi-lingual Contact Center Representative I Grade: 4 (Hourly/ Non-Exempt) Compensation: $14.75-16.00 per hour + quarterly incentive based on performance Cinfed Credit Union is a progressive, $600 mm credit union, headquartered in Cincinnati, Ohio. We have an excellent opportunity for an individual who enjoys helping people and thrives in a friendly and professional work environment. The credit union is searching for a Bi-lingual Contact Center Representative based in Cincinnati, OH at the Oakley Headquarters. Our Contact Center Professionals focus on accuracy, developing professional business relations with members, and actively promoting the credit union’s products and services. The ideal candidate will possess excellent customer service/retail skills, strong organizational skills and attention to detail, and a professional demeanor. A high school education or equivalent education is required; must be proficient in computer applications; possess good math skills; fluent in both English and Spanish; and possess a significant level of trust and diplomacy. At least six months of similar or related experience is required. Cinfed Credit Union offers competitive pay, benefits, and 30 days of paid training. The company has been rated a Top Workplace for the last six consecutive years. Pre-employment background (credit, criminal, and drug) check required. An Equal Opportunity – Affirmative Action Employer M/F/D/V
Jul 07, 2021
Full time
Position Details – Bi-lingual Contact Center Representative I Grade: 4 (Hourly/ Non-Exempt) Compensation: $14.75-16.00 per hour + quarterly incentive based on performance Cinfed Credit Union is a progressive, $600 mm credit union, headquartered in Cincinnati, Ohio. We have an excellent opportunity for an individual who enjoys helping people and thrives in a friendly and professional work environment. The credit union is searching for a Bi-lingual Contact Center Representative based in Cincinnati, OH at the Oakley Headquarters. Our Contact Center Professionals focus on accuracy, developing professional business relations with members, and actively promoting the credit union’s products and services. The ideal candidate will possess excellent customer service/retail skills, strong organizational skills and attention to detail, and a professional demeanor. A high school education or equivalent education is required; must be proficient in computer applications; possess good math skills; fluent in both English and Spanish; and possess a significant level of trust and diplomacy. At least six months of similar or related experience is required. Cinfed Credit Union offers competitive pay, benefits, and 30 days of paid training. The company has been rated a Top Workplace for the last six consecutive years. Pre-employment background (credit, criminal, and drug) check required. An Equal Opportunity – Affirmative Action Employer M/F/D/V
The Client Services Professional Floater (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The Floating CSP will travel within an assigned region to provide necessary coverage to banking centers in their market. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
May 07, 2021
Full time
The Client Services Professional Floater (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The Floating CSP will travel within an assigned region to provide necessary coverage to banking centers in their market. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Apr 22, 2021
Full time
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Review credit applications and credit reports for accuracy and compliance with banking regulations.
Prepare early disclosures that are required by banking regulations.
Order title searches, appraisals/evaluations and surveys.
Prepare documentation for all new Real Estate loans, to include modifications and extensions utilizing the Bank’s internal software and the Bank’s Attorneys.
Book loans on the Bank’s system and prepare general ledger tickets for funding.
Review approved loan packages and Loan Officer worksheets for completeness and compliance with Bank policy, procedures and guidelines.
Coordinate with Bank Attorneys the terms and interest rates for loans.
Communicate any deficiencies or exceptions to Loan Officers and/or Lending Assistants and assist with the corrections.
Primary contact for loan documentation related questions for all Bank personnel.
Prior to closings ensure collateral insurance is sufficient.
Coordinate closings with Title Company and Attorneys.
Prepare and update Pipeline reports on a daily basis and distribute weekly.
Provides pay offs as needed.
Request release of liens from Bank Attorneys as needed.
Input and track customer’s financial information.
Preparation of HMDA packages when required.
Stay abreast of changes in Bank procedures and policies as well as banking regulations.
Education and Special Requirements
High school diploma or equivalent required.
3 years of Real Estate loan processing experience.
Strong decision making and organizational skills with attention to detail
Ability to handle heavy volumes of work under pressure in a deadline driven environment.
Proficient multi-tasking and prioritizing skills.
This job requires skills needed in a typical office environment. This includes computer skills, typing and ten key skills, as well as utilization of office equipment.
Typical work hours 8 to 5 with occasional overtime.
Must be willing to travel 3 times a week to the Houston Banking and Operations Center
Nov 02, 2020
Full time
Review credit applications and credit reports for accuracy and compliance with banking regulations.
Prepare early disclosures that are required by banking regulations.
Order title searches, appraisals/evaluations and surveys.
Prepare documentation for all new Real Estate loans, to include modifications and extensions utilizing the Bank’s internal software and the Bank’s Attorneys.
Book loans on the Bank’s system and prepare general ledger tickets for funding.
Review approved loan packages and Loan Officer worksheets for completeness and compliance with Bank policy, procedures and guidelines.
Coordinate with Bank Attorneys the terms and interest rates for loans.
Communicate any deficiencies or exceptions to Loan Officers and/or Lending Assistants and assist with the corrections.
Primary contact for loan documentation related questions for all Bank personnel.
Prior to closings ensure collateral insurance is sufficient.
Coordinate closings with Title Company and Attorneys.
Prepare and update Pipeline reports on a daily basis and distribute weekly.
Provides pay offs as needed.
Request release of liens from Bank Attorneys as needed.
Input and track customer’s financial information.
Preparation of HMDA packages when required.
Stay abreast of changes in Bank procedures and policies as well as banking regulations.
Education and Special Requirements
High school diploma or equivalent required.
3 years of Real Estate loan processing experience.
Strong decision making and organizational skills with attention to detail
Ability to handle heavy volumes of work under pressure in a deadline driven environment.
Proficient multi-tasking and prioritizing skills.
This job requires skills needed in a typical office environment. This includes computer skills, typing and ten key skills, as well as utilization of office equipment.
Typical work hours 8 to 5 with occasional overtime.
Must be willing to travel 3 times a week to the Houston Banking and Operations Center
Review credit applications and credit reports for accuracy and compliance with banking regulations.
Prepare early disclosures that are required by banking regulations.
Order title searches, appraisals/evaluations and surveys.
Prepare documentation for all new Real Estate loans, to include modifications and extensions utilizing the Bank’s internal software and the Bank’s Attorneys.
Book loans on the Bank’s system and prepare general ledger tickets for funding.
Review approved loan packages and Loan Officer worksheets for completeness and compliance with Bank policy, procedures and guidelines.
Coordinate with Bank Attorneys the terms and interest rates for loans.
Communicate any deficiencies or exceptions to Loan Officers and/or Lending Assistants and assist with the corrections.
Primary contact for loan documentation related questions for all Bank personnel.
Prior to closings ensure collateral insurance is sufficient.
Coordinate closings with Title Company and Attorneys.
Prepare and update Pipeline reports on a daily basis and distribute weekly.
Provides pay offs as needed.
Request release of liens from Bank Attorneys as needed.
Input and track customer’s financial information.
Preparation of HMDA packages when required.
Stay abreast of changes in Bank procedures and policies as well as banking regulations.
Education and Special Requirements
High school diploma or equivalent required.
3 years of Real Estate loan processing experience.
Strong decision making and organizational skills with attention to detail
Ability to handle heavy volumes of work under pressure in a deadline driven environment.
Proficient multi-tasking and prioritizing skills.
This job requires skills needed in a typical office environment. This includes computer skills, typing and ten key skills, as well as utilization of office equipment.
Typical work hours 8 to 5 with occasional overtime.
Nov 02, 2020
Full time
Review credit applications and credit reports for accuracy and compliance with banking regulations.
Prepare early disclosures that are required by banking regulations.
Order title searches, appraisals/evaluations and surveys.
Prepare documentation for all new Real Estate loans, to include modifications and extensions utilizing the Bank’s internal software and the Bank’s Attorneys.
Book loans on the Bank’s system and prepare general ledger tickets for funding.
Review approved loan packages and Loan Officer worksheets for completeness and compliance with Bank policy, procedures and guidelines.
Coordinate with Bank Attorneys the terms and interest rates for loans.
Communicate any deficiencies or exceptions to Loan Officers and/or Lending Assistants and assist with the corrections.
Primary contact for loan documentation related questions for all Bank personnel.
Prior to closings ensure collateral insurance is sufficient.
Coordinate closings with Title Company and Attorneys.
Prepare and update Pipeline reports on a daily basis and distribute weekly.
Provides pay offs as needed.
Request release of liens from Bank Attorneys as needed.
Input and track customer’s financial information.
Preparation of HMDA packages when required.
Stay abreast of changes in Bank procedures and policies as well as banking regulations.
Education and Special Requirements
High school diploma or equivalent required.
3 years of Real Estate loan processing experience.
Strong decision making and organizational skills with attention to detail
Ability to handle heavy volumes of work under pressure in a deadline driven environment.
Proficient multi-tasking and prioritizing skills.
This job requires skills needed in a typical office environment. This includes computer skills, typing and ten key skills, as well as utilization of office equipment.
Typical work hours 8 to 5 with occasional overtime.
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller or equivalent cash handling and/or customer service position are highly preferred.. Must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Sep 10, 2020
Full time
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients. This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
High school diploma or equivalent is required. At least 2 years of experience as a teller or equivalent cash handling and/or customer service position are highly preferred.. Must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.