Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your customer service skills to a role that plays a direct part in our life-saving mission. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 2nd Shift Tues-Sat 3:00 pm -11:30 pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your customer service skills to a role that plays a direct part in our life-saving mission. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. Summary Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Researches donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Shift: 2nd Shift Tues-Sat 3:00 pm -11:30 pm Responsibilities: Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Communicate with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors, or consignees. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. Qualifications Associate Degree or equivalent combination of related education and experience required. A bachelor's degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Experienced Phlebotomist Collection Specialist I Location: Charlotte, NC Fixed Site Full Time Union Pay - $17.86 Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As an Experienced Phlebotomist with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Experienced Phlebotomist describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Experienced Phlebotomist Collection Specialist I Location: Charlotte, NC Fixed Site Full Time Union Pay - $17.86 Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As an Experienced Phlebotomist with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities Balance production, donor care, and quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Experienced Phlebotomist describe the general nature and level of work and are not an exhaustive list. Qualifications Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required A current valid driver's license and good driving record is required Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for blood banking to support our life-saving mission. Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Job Description As an HLA Technologist II , you can expect to p erform high complexity testing on donor and patient samples. Resolve histocompatibility problems; provide intermediate reference and consultation services to hospitals and transfusion services. Perform automated and manual HLA testing procedures on donor and/or patient samples. Adhere to explicit standard operating procedures and interpret test results in accordance with the applicable regulatory requirements. Fully proficient, skilled and trained in all HLA Technologist responsibilities with ability to work independently meeting performance and productivity standards. Provide support, development and/or technical resource to internal or external customers. Perform on-call duties as required. Must maintain state or board certification, if applicable, and attend continuing education programs. Performs work in compliance with accrediting agency standards. Responsibilities 1 . Perform serologic, molecular and immunologic procedures that may include, but are not limited to, DNA extraction, PCR amplification, sequence-based typing, STR analysis, probe hybridization/detection, cytotoxic crossmatching, antibody screening/identification by Luminex and/or ELISA assays and other procedures as defined. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem or refer it to the appropriate level. May perform special testing. 2. Communicate with hospital or transfusion facility personnel to report patient findings and/or receive orders. May consult and communicate with personnel at other medical facilities to facilitate resolutions to problems and address the needs of customers both internal and external. 3. Review and interpret final results ; prepare and may review final reports, written or electronic. Maintain, edit and review computer and manual records to assure accurate record keeping. Maintain accurate, legible and complete records. Maintain an orderly workspace . 4. Perform duties associated with receipt, coordination, shipment and transport of donor and patient blood samples to include ordering, receiving, inspection and preparation of supplies and reagents. Meet performance and productivity standards. 5. Perform daily equipment maintenance checks as directed. Perform routine maintenance, troubleshooting, repair/vendor communication of laboratory equipment and software maintenance. 6 . Perform and review quality control as directed. Qualifications ; Bachelor's degree in a biological science or chemistry. Medical Laboratory Scientist (MLS), Medical Technologist (MT), Clinical Laboratory Scientist (CLS) or equivalent certification. CHT(ABHI) or CHS(ABHI) certification or in the process of pursuing is preferred. Licensure if required by state. Minimum of 3 years of commercial/clinical laboratory, blood banking, HLA or molecular laboratory experience. Physical Requirements: You must be able to stand for long periods of time, repeat the same movements, use hands to handle, control or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This job requires the ability to hear and speak clearly. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise. The employee must be able to react quickly using hands, fingers or feet. This job may require the employee to be able to bend, stretch, twist or reach out. This position will require the ability to use stomach and lower back muscles to support the body for long periods of time and the ability to keep or regain the body’s balance or stay upright when in an unstable position. Employee must be able to frequently use one or two hands to grasp, move or assemble objects. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for blood banking to support our life-saving mission. Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Job Description As an HLA Technologist II , you can expect to p erform high complexity testing on donor and patient samples. Resolve histocompatibility problems; provide intermediate reference and consultation services to hospitals and transfusion services. Perform automated and manual HLA testing procedures on donor and/or patient samples. Adhere to explicit standard operating procedures and interpret test results in accordance with the applicable regulatory requirements. Fully proficient, skilled and trained in all HLA Technologist responsibilities with ability to work independently meeting performance and productivity standards. Provide support, development and/or technical resource to internal or external customers. Perform on-call duties as required. Must maintain state or board certification, if applicable, and attend continuing education programs. Performs work in compliance with accrediting agency standards. Responsibilities 1 . Perform serologic, molecular and immunologic procedures that may include, but are not limited to, DNA extraction, PCR amplification, sequence-based typing, STR analysis, probe hybridization/detection, cytotoxic crossmatching, antibody screening/identification by Luminex and/or ELISA assays and other procedures as defined. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem or refer it to the appropriate level. May perform special testing. 2. Communicate with hospital or transfusion facility personnel to report patient findings and/or receive orders. May consult and communicate with personnel at other medical facilities to facilitate resolutions to problems and address the needs of customers both internal and external. 3. Review and interpret final results ; prepare and may review final reports, written or electronic. Maintain, edit and review computer and manual records to assure accurate record keeping. Maintain accurate, legible and complete records. Maintain an orderly workspace . 4. Perform duties associated with receipt, coordination, shipment and transport of donor and patient blood samples to include ordering, receiving, inspection and preparation of supplies and reagents. Meet performance and productivity standards. 5. Perform daily equipment maintenance checks as directed. Perform routine maintenance, troubleshooting, repair/vendor communication of laboratory equipment and software maintenance. 6 . Perform and review quality control as directed. Qualifications ; Bachelor's degree in a biological science or chemistry. Medical Laboratory Scientist (MLS), Medical Technologist (MT), Clinical Laboratory Scientist (CLS) or equivalent certification. CHT(ABHI) or CHS(ABHI) certification or in the process of pursuing is preferred. Licensure if required by state. Minimum of 3 years of commercial/clinical laboratory, blood banking, HLA or molecular laboratory experience. Physical Requirements: You must be able to stand for long periods of time, repeat the same movements, use hands to handle, control or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This job requires the ability to hear and speak clearly. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise. The employee must be able to react quickly using hands, fingers or feet. This job may require the employee to be able to bend, stretch, twist or reach out. This position will require the ability to use stomach and lower back muscles to support the body for long periods of time and the ability to keep or regain the body’s balance or stay upright when in an unstable position. Employee must be able to frequently use one or two hands to grasp, move or assemble objects. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Phlebotomist/Driver Location: Charlotte, NC Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Title: Phlebotomist/Driver Location: Charlotte, NC Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: In this position, you will interface between business units and information technology to ensure that technology designs meet the needs of end users within the assigned business unit. You will develop product/service specifications and test procedures to ensure user requests are carried out. May develop report customization and implementation. This is a remote position. Responsibilities: 1. Conducts analysis of business and user needs, develops documentation of requirements and translates these into proper system requirement specifications. 2. Provides user interface and assistance relating to the utilization of the business application in day-to-day operations. Provides user training as required. 3. Designs and implements customized reports based on business needs. Documents report specifications and procedures as well as monitors and changes reports. 4. Ensures standard reporting procedures are aligned with business reporting requirements. 5. Assists in the importing and exporting of data into and out of business application. 6. Interact with other business units and third parties to insure file uploads are correctly mapped and data is loaded correctly 7. Interact with other business units to assist in researching data discrepancies Qualifications: Education: Four year college degree (BS/BA) in Business, Management Information Systems or a related field preferred or equivalent experience required. Experience: Minimum of 3 year related experience. May require specific technical knowledge in specialized business software applications and database systems. Intermediate or advanced Excel and Access skills required. Experience in importing and exporting files preferred. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: In this position, you will interface between business units and information technology to ensure that technology designs meet the needs of end users within the assigned business unit. You will develop product/service specifications and test procedures to ensure user requests are carried out. May develop report customization and implementation. This is a remote position. Responsibilities: 1. Conducts analysis of business and user needs, develops documentation of requirements and translates these into proper system requirement specifications. 2. Provides user interface and assistance relating to the utilization of the business application in day-to-day operations. Provides user training as required. 3. Designs and implements customized reports based on business needs. Documents report specifications and procedures as well as monitors and changes reports. 4. Ensures standard reporting procedures are aligned with business reporting requirements. 5. Assists in the importing and exporting of data into and out of business application. 6. Interact with other business units and third parties to insure file uploads are correctly mapped and data is loaded correctly 7. Interact with other business units to assist in researching data discrepancies Qualifications: Education: Four year college degree (BS/BA) in Business, Management Information Systems or a related field preferred or equivalent experience required. Experience: Minimum of 3 year related experience. May require specific technical knowledge in specialized business software applications and database systems. Intermediate or advanced Excel and Access skills required. Experience in importing and exporting files preferred. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. 2. Schedule appointments while providing positive service experience to maximize donor show rates. 3. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. 4. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. 5. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. 6. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. 7. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. 8. Respond to or transfer inbound calls to the appropriate party. 9. Perform other related duties as assigned. 10. May coordinate support of community and business donor groups to assure a positive image of the ARCBS. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Perform a variety of telerecruiting functions in support of the defined goals for the Division. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Some local and non-local business travel may be required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 in view of the fact that normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needlesticks or performance of or assistance in first aid. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualifications: High school diploma or equivalent required. Minimum one year of telemarketing, customer service or call center experience is required. Proficient in using multiple computer applications simultaneously in a fast paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced call center environment is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The American Red Cross Greater Carolinas Region is seeking a Sr. Volunteer Recruitment Specialist to be based in our Charlotte, NC Chapter. This is a full time, salary exempt position and you must have a valid driver's license and be willing to travel throughout the region as needed. This position is a vital part of our Volunteer Services Team, as it ensures our region can maintain a high level of focus on building a robust volunteer base to support our mission. Job Summary: The Sr. Recruitment Specialist is responsible for developing and implementing broad based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. -------------------------- Responsibilities: 1. Achieve assigned recruitment metrics that will meet specific volunteer needs identified through the Volunteer Needs Assessment tool. Emphasis placed on geography, skill sets, availability and leadership experience. Actively engage in direct, focused, targeted volunteer recruiting within the region through various resource pools, networks and social media. 2. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies or organizations, market segments and other populations to recruit volunteers to meet regional recruitment metrics, and to build a strong volunteer candidate pipeline based on needs assessments. This may include leveraging recruitment venues, in-person presentations, social media campaigns and identifying user groups and professional associations which could lead to qualified candidates. 3. Partner with internal staff to strengthen existing relationships and identify and evaluate prospective new volunteer recruitment sources and partnerships within the Region. 4. Evaluate and modify recruitment strategies based on lessons learned. 5. Coach, develop and lead volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports and assists in implementing regional recruitment strategies. Provide appropriate performance feedback and guidance. 6. Using the Red Cross brand, collaborate with national and regional marketing and communications teams to leverage existing or develop new recruitment materials; and create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts. 7. Responsible for monitoring and maintaining accurate records of all potential and actual volunteer leads through the appropriate volunteer tracking tool. 8. Prepare and maintain monthly reports on specific regional volunteer recruitment activity. -------------------------- Qualifications: Education: Bachelor's degree in Business or equivalent combination of related education and experience required. Experience: Minimum 5-7 years related experience required. ------------------------- Management Experience: Minimum 6 months supervisory experience ------------------------- Skills & Abilities: • Excellent oral and written communication skills • Proficiency in training and presentation skills, as well as the ability to relate effectively to people of diverse backgrounds and education levels. • Demonstrated ability to recruit diverse individuals for multiple positions. • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs preferred. • Strong organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. • Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner preferred. • Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint and Outlook -------------------------- Key Competencies: • Team player • Accountability • Communication (written & oral) • Presentation skills • Building Effective Relationships • Persuasion • Confident ------------------------ Travel: May involve travel. A current valid driver's license and good driving record is required. ------------------------- Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. --------------------- Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The American Red Cross Greater Carolinas Region is seeking a Sr. Volunteer Recruitment Specialist to be based in our Charlotte, NC Chapter. This is a full time, salary exempt position and you must have a valid driver's license and be willing to travel throughout the region as needed. This position is a vital part of our Volunteer Services Team, as it ensures our region can maintain a high level of focus on building a robust volunteer base to support our mission. Job Summary: The Sr. Recruitment Specialist is responsible for developing and implementing broad based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. -------------------------- Responsibilities: 1. Achieve assigned recruitment metrics that will meet specific volunteer needs identified through the Volunteer Needs Assessment tool. Emphasis placed on geography, skill sets, availability and leadership experience. Actively engage in direct, focused, targeted volunteer recruiting within the region through various resource pools, networks and social media. 2. Identify, cultivate, and maintain relationships with key volunteer recruitment agencies or organizations, market segments and other populations to recruit volunteers to meet regional recruitment metrics, and to build a strong volunteer candidate pipeline based on needs assessments. This may include leveraging recruitment venues, in-person presentations, social media campaigns and identifying user groups and professional associations which could lead to qualified candidates. 3. Partner with internal staff to strengthen existing relationships and identify and evaluate prospective new volunteer recruitment sources and partnerships within the Region. 4. Evaluate and modify recruitment strategies based on lessons learned. 5. Coach, develop and lead volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports and assists in implementing regional recruitment strategies. Provide appropriate performance feedback and guidance. 6. Using the Red Cross brand, collaborate with national and regional marketing and communications teams to leverage existing or develop new recruitment materials; and create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts. 7. Responsible for monitoring and maintaining accurate records of all potential and actual volunteer leads through the appropriate volunteer tracking tool. 8. Prepare and maintain monthly reports on specific regional volunteer recruitment activity. -------------------------- Qualifications: Education: Bachelor's degree in Business or equivalent combination of related education and experience required. Experience: Minimum 5-7 years related experience required. ------------------------- Management Experience: Minimum 6 months supervisory experience ------------------------- Skills & Abilities: • Excellent oral and written communication skills • Proficiency in training and presentation skills, as well as the ability to relate effectively to people of diverse backgrounds and education levels. • Demonstrated ability to recruit diverse individuals for multiple positions. • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs preferred. • Strong organizational skills and the ability to handle multiple and continuously evolving priorities effectively are required. • Recruiting experience or the ability to effectively communicate and represent Red Cross mission and activities in a positive and realistic manner preferred. • Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint and Outlook -------------------------- Key Competencies: • Team player • Accountability • Communication (written & oral) • Presentation skills • Building Effective Relationships • Persuasion • Confident ------------------------ Travel: May involve travel. A current valid driver's license and good driving record is required. ------------------------- Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. Will include working evenings and/or weekends occasionally. --------------------- Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for blood banking to support our life-saving mission. Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Job Description As a IRL Technician, you can expect to handle customer telephone orders, maintain inventories for reagents, supplies, equipment, and products. Provide support, development and/or leadership guidance to all volunteers. Responsibilities Receive customer orders blood products, and refer to appropriate personnel. Operate, maintain and may perform quality control checks on laboratory equipment. May perform inventory management, coordination and shipment duties associated with donor products, including requesting/ordering, receiving, inspection and storage of IRL supplies and reagents. Ensure adequate inventory of required supplies. May perform labeling and verification of blood products. May perform antigen typing duties under direct supervision, as applicable Qualifications; High School required, Associates Degree preferred.Three years of laboratory experience. Good communication skills in both oral and written English required. Computer experience and familiarity with office automation (e.g. MS Word) desired. Ability to work efffectively with a team. Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a personal computer and applicable software for sustained periods of time 1st Shift Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Use your passion for blood banking to support our life-saving mission. Join the Red Cross Biomed Team! If you’re looking to help save lives and contribute to the mission of one of the nation’s most respected humanitarian organizations, consider a career in biomedical services at the American Red Cross. As a Red Cross employee, you’ll have opportunities to grow your career and be recognized and rewarded for your efforts. Most importantly, you’ll work alongside dedicated individuals like yourself who live the values of our organization every day. Join us for a career that will motivate you to be your very best. The American Red Cross is proud to be one of the Top-Rated Workplaces: Best Non-Profits and Top-Rated Workplaces: Veterans based on rankings and reviews on Indeed. Job Description As a IRL Technician, you can expect to handle customer telephone orders, maintain inventories for reagents, supplies, equipment, and products. Provide support, development and/or leadership guidance to all volunteers. Responsibilities Receive customer orders blood products, and refer to appropriate personnel. Operate, maintain and may perform quality control checks on laboratory equipment. May perform inventory management, coordination and shipment duties associated with donor products, including requesting/ordering, receiving, inspection and storage of IRL supplies and reagents. Ensure adequate inventory of required supplies. May perform labeling and verification of blood products. May perform antigen typing duties under direct supervision, as applicable Qualifications; High School required, Associates Degree preferred.Three years of laboratory experience. Good communication skills in both oral and written English required. Computer experience and familiarity with office automation (e.g. MS Word) desired. Ability to work efffectively with a team. Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a personal computer and applicable software for sustained periods of time 1st Shift Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is term-limited (12 months to 18 months) and eligible for benefits that include health, paid time off & holiday time off. ** This is a virtual/work from home position. Ideally, a candidate will live in proximity to the Charlotte, NC area for team/in-person meetings once return to office is possible** As a Business Analyst for the American Red Cross, you will be part of the Biomedical Services Business Systems Integration (BSI) team working in the Product Inventory, Distribution and Quality Systems (PDQ) group. You will support a portfolio of products (applications) and will interface between the business unit and information technology to ensure that system design and configurations meet the needs of end users. The Business Analyst role requires you to be a natural problem-solver with strong analytical capabilities as well as strong verbal and written communication skills. The ideal candidate is an innovative, solution-minded professional who can easily acquire new business acumen, enjoys technology and systems, and passionate about getting it right. And lastly, candidates are a self-starter with strong interpersonal skills, a keen attention to detail and solid writing skills. Responsibilities: • Participate in all phases of the solution life cycle and work closely with a variety of internal business, external business and technology partners. This includes problem identification and business requirements gathering, analysis of system enhancements, propose workflow solutions; and, it also includes development of specifications documentation, test case scenarios, validation documents as well as support cut over & implementation activities. • Assist with initiatives, project timelines, as well as deliver individual work product in support of system enhancements to COTS, SaaS and internally developed systems. • Assist with evaluation of vendor software releases for impact to business processes. • Work in conjunction with developers to ensure that development efforts are in alignment with business and system requirements. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. Qualifications: • Education: 4-year college degree or equivalent combination of education and experience. Strong academic performance is preferred. • Experience: 3-5 years as a business analyst or project analyst for software releases and implementations. • Experience working for a large consulting firm (i.e. Accenture, Deloitte, KPMG, Slalom, Capgemini) implementing software systems and solutions is nice to have. • Excellent communication skills (both oral and written). Must be comfortable with formal documentation development. • Ability to work independently or as a part of team and comfortable working remotely as required. • Experience in a regulatory environment where you would be required to ensure compliance with regulatory requirements is desirable. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: This position is term-limited (12 months to 18 months) and eligible for benefits that include health, paid time off & holiday time off. ** This is a virtual/work from home position. Ideally, a candidate will live in proximity to the Charlotte, NC area for team/in-person meetings once return to office is possible** As a Business Analyst for the American Red Cross, you will be part of the Biomedical Services Business Systems Integration (BSI) team working in the Product Inventory, Distribution and Quality Systems (PDQ) group. You will support a portfolio of products (applications) and will interface between the business unit and information technology to ensure that system design and configurations meet the needs of end users. The Business Analyst role requires you to be a natural problem-solver with strong analytical capabilities as well as strong verbal and written communication skills. The ideal candidate is an innovative, solution-minded professional who can easily acquire new business acumen, enjoys technology and systems, and passionate about getting it right. And lastly, candidates are a self-starter with strong interpersonal skills, a keen attention to detail and solid writing skills. Responsibilities: • Participate in all phases of the solution life cycle and work closely with a variety of internal business, external business and technology partners. This includes problem identification and business requirements gathering, analysis of system enhancements, propose workflow solutions; and, it also includes development of specifications documentation, test case scenarios, validation documents as well as support cut over & implementation activities. • Assist with initiatives, project timelines, as well as deliver individual work product in support of system enhancements to COTS, SaaS and internally developed systems. • Assist with evaluation of vendor software releases for impact to business processes. • Work in conjunction with developers to ensure that development efforts are in alignment with business and system requirements. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. Qualifications: • Education: 4-year college degree or equivalent combination of education and experience. Strong academic performance is preferred. • Experience: 3-5 years as a business analyst or project analyst for software releases and implementations. • Experience working for a large consulting firm (i.e. Accenture, Deloitte, KPMG, Slalom, Capgemini) implementing software systems and solutions is nice to have. • Excellent communication skills (both oral and written). Must be comfortable with formal documentation development. • Ability to work independently or as a part of team and comfortable working remotely as required. • Experience in a regulatory environment where you would be required to ensure compliance with regulatory requirements is desirable. *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Manufacturing Technologist for the American Red Cross! Manufacturing Technologists perform basic through advanced manufacturing, processing and test procedures on blood products. Blood Processing Technologists also interpret test results before releasing blood to area hospitals. All tasks are performed in highly regulated environment. Successful Manufacturing Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Hours: Full time; Variable 3rd shift, Wednesday - Sunday 9:00 pm - 5:30 am Manufacturing Technologist - Responsibilities Perform moderate to high complexity laboratory testing procedures. Manufacture blood products according to FDA, AABB, CLIA and Red Cross policies and procedures. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Appropriately manage any exceptions. Perform good inventory management practices throughout the manufacturing process. Prioritize workload to meet production and customer requirements. Perform quality control on products, reagents, equipment, and various test kits. Perform and interpret various testing procedures on donor specimens, and blood products. Tracks the quantities and results of QC testing performed to meet ARC and regulatory requirements. Operate, maintain, repair and perform validation and quality control checks on laboratory equipment, reagents and supplies to ensure the quality and accuracy of laboratory test procedures. Participate in the performance of qualifications and validations for collections equipment. Ensure adequate inventory of required supplies. Perform data entry and operate the computer programs associated with component production, labeling and testing. Maintain accurate, legible and complete manufacturing department records. Maintain accurate electronic and physical inventory locations for products/samples. Perform review of manufacturing records. Participate in troubleshooting and problem-solving activities with cross-functional teams. Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Identify and quarantine products/samples that don’t meet quality requirements. Participate in QC staff training as needed. Selected candidate must be able to perform the following: Sample Management, manual residual white blood cell counts, Haemonetics QC, BacT Sampling and transformation, pH testing and Pathogen Reduced product processing. The aforementioned responsibilities of the Manufacturing Technologist position describe the general nature and level of work and are not an exhaustive list. Qualifications: Associates degree in science required, MLT (ASCP) or MT(ASCP) certification preferred. Minimum 4 years related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience required for non-MLT/MT staff. Must meet state and CLIA requirements. Sample Management, manual residual white blood cell counts, Haemonetics QC, BacT Sampling and transformation, pH testing and Pathogen Reduced product processing preferred. Skills and Abilities: Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Ability to work with a team. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Manufacturing Technologist for the American Red Cross! Manufacturing Technologists perform basic through advanced manufacturing, processing and test procedures on blood products. Blood Processing Technologists also interpret test results before releasing blood to area hospitals. All tasks are performed in highly regulated environment. Successful Manufacturing Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. Hours: Full time; Variable 3rd shift, Wednesday - Sunday 9:00 pm - 5:30 am Manufacturing Technologist - Responsibilities Perform moderate to high complexity laboratory testing procedures. Manufacture blood products according to FDA, AABB, CLIA and Red Cross policies and procedures. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Appropriately manage any exceptions. Perform good inventory management practices throughout the manufacturing process. Prioritize workload to meet production and customer requirements. Perform quality control on products, reagents, equipment, and various test kits. Perform and interpret various testing procedures on donor specimens, and blood products. Tracks the quantities and results of QC testing performed to meet ARC and regulatory requirements. Operate, maintain, repair and perform validation and quality control checks on laboratory equipment, reagents and supplies to ensure the quality and accuracy of laboratory test procedures. Participate in the performance of qualifications and validations for collections equipment. Ensure adequate inventory of required supplies. Perform data entry and operate the computer programs associated with component production, labeling and testing. Maintain accurate, legible and complete manufacturing department records. Maintain accurate electronic and physical inventory locations for products/samples. Perform review of manufacturing records. Participate in troubleshooting and problem-solving activities with cross-functional teams. Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Identify and quarantine products/samples that don’t meet quality requirements. Participate in QC staff training as needed. Selected candidate must be able to perform the following: Sample Management, manual residual white blood cell counts, Haemonetics QC, BacT Sampling and transformation, pH testing and Pathogen Reduced product processing. The aforementioned responsibilities of the Manufacturing Technologist position describe the general nature and level of work and are not an exhaustive list. Qualifications: Associates degree in science required, MLT (ASCP) or MT(ASCP) certification preferred. Minimum 4 years related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience required for non-MLT/MT staff. Must meet state and CLIA requirements. Sample Management, manual residual white blood cell counts, Haemonetics QC, BacT Sampling and transformation, pH testing and Pathogen Reduced product processing preferred. Skills and Abilities: Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Ability to work with a team. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad. We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. – Tech III • Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays. Qualifications MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. Hours: 3rd Shift scheduling (w/shift premium)Sun- Thurs. 11pm – 7:30am Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 23, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide about 50% of the nation’s blood supply as well as humanitarian relief at home and abroad. We save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Come bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Specialist in Blood Banking to work in our reference lab performing specialized testing to serve our local hospital clients. As a Medical Technologist , staff can expect to perform (in accordance with standard operating procedures and applicable regulatory requirements) basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties may include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. – Tech III • Performing staff orientation and competency assessments, if applicable. Performing external customer education. – Tech III The aforementioned duties are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. The American Red Cross offers a full-time benefits package including Medical, Dental and Vision Insurance, 401(k) with employer match, generous vacation accrual, and paid holidays. Qualifications MT(ASCP) or BB(ASCP) /equivalent , bachelors degree with major in biological science or chemistry plus 3 years blood banking experience, or MLT (ASCP) certification plus 5 years laboratory experience required. MT (ASCP) and/or BB (ASCP) or equivalent desired. State license may be required where applicable. Hours: 3rd Shift scheduling (w/shift premium)Sun- Thurs. 11pm – 7:30am Physical Requirements: Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Work under pressure and within time standards. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Great Location, Great Company, Great Job! If you are looking to join one of the nation’s most diversified media, information and technology- Hearst, that offers a continuous learning environment, opportunities for advancement, and great benefits please apply!
Hearst Television’s Ad Operations Hub located in beautiful uptown Charlotte, NC has a unique opening for a Station Specialist. The Ad Operations Hub supports Hearst Television’s 30 stations across the U.S. We are looking experienced ad operations personnel to process orders, prepare daily logs, assign copy and complete general ad operations duties for assigned stations. We are seeking ad operation professionals who understand the importance of the overall success of Ad Operations. This position will have leadership in providing support and solutions to station sales team members and station sales management members in assigned markets.
Job Responsibilities:
Prepare and maintain on-air logs through careful management of commercial inventory
Maintain/ Assign Commercial Instructions to ensure materials and instructions are received and processed on time.
Maximization of both revenue and inventory for a group of stations
Utilize innovative problem solving and decision-making skills to achieve station goals
Printing and exporting of stations daily program logs.
Assist in the implementation of HTV Best Practices and SOPs
Qualifications Requirements:
Organized and Detailed Oriented
Ability to analyze large quantities of data and identify critical trends
Strong Communications Skills
Ability to work under pressure against deadlines
Ability to work independently with minimal supervision
Willingness to learn and take on all tasks assigned
Team Player- will be working will all levels in the organization
Experience:
1-3 Years Radio or Television Ad Operations or Sales experience preferred
Working knowledge of WideOrbit Ad Operations System
Strong Computer Skills
Knowledge of Excel
Compensation and Benefits:
Competitive Pay- commensurate with experience
Extensive Training Program
Medical, Dental, and Vision Insurance
401k plan
Paid Vacation and Holidays
Career Advancement Opportunities
Apply to learn more about the great benefits Hearst has to offer!
Oct 29, 2019
Full time
Great Location, Great Company, Great Job! If you are looking to join one of the nation’s most diversified media, information and technology- Hearst, that offers a continuous learning environment, opportunities for advancement, and great benefits please apply!
Hearst Television’s Ad Operations Hub located in beautiful uptown Charlotte, NC has a unique opening for a Station Specialist. The Ad Operations Hub supports Hearst Television’s 30 stations across the U.S. We are looking experienced ad operations personnel to process orders, prepare daily logs, assign copy and complete general ad operations duties for assigned stations. We are seeking ad operation professionals who understand the importance of the overall success of Ad Operations. This position will have leadership in providing support and solutions to station sales team members and station sales management members in assigned markets.
Job Responsibilities:
Prepare and maintain on-air logs through careful management of commercial inventory
Maintain/ Assign Commercial Instructions to ensure materials and instructions are received and processed on time.
Maximization of both revenue and inventory for a group of stations
Utilize innovative problem solving and decision-making skills to achieve station goals
Printing and exporting of stations daily program logs.
Assist in the implementation of HTV Best Practices and SOPs
Qualifications Requirements:
Organized and Detailed Oriented
Ability to analyze large quantities of data and identify critical trends
Strong Communications Skills
Ability to work under pressure against deadlines
Ability to work independently with minimal supervision
Willingness to learn and take on all tasks assigned
Team Player- will be working will all levels in the organization
Experience:
1-3 Years Radio or Television Ad Operations or Sales experience preferred
Working knowledge of WideOrbit Ad Operations System
Strong Computer Skills
Knowledge of Excel
Compensation and Benefits:
Competitive Pay- commensurate with experience
Extensive Training Program
Medical, Dental, and Vision Insurance
401k plan
Paid Vacation and Holidays
Career Advancement Opportunities
Apply to learn more about the great benefits Hearst has to offer!