Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. As a paid staff member, you will support our loyal Red Crossers who serve selflessly to collect lifesaving blood, respond to disasters, support military and international families and provide lifesaving training. We are seeking a Regional Communications Director for our Western New York Region--27 counties. Can work in West Henrietta, NY, or Buffalo, NY office Job Description The Regional Communications Director serves as an important component of the American Red Cross Western New York Region. The Regional Communications Director will determine the communications and marketing functions that drive regional business objectives and results, publicize the mission of the Red Cross, support revenue generations, and educate the public about how to access Red Cross services. Work in close collaboration with the division communications director, Field Marketing, Development, Disaster Cycle Services, Service to the Armed Forces, Biomedical Services (Blood Services), Health and Safety, and Volunteer Services staff to provide communication and marketing support. Provide support, development and/or leadership guidance to all volunteers. The Regional Communications Director is a critical component of the American Red Cross Western New York Region team and infrastructure. It is responsible for carrying out the communications functions at the local level of the American Red Cross. It supports the mission of the organization across all lines of service: Leads communications planning and execution efforts in the region Publicizes the mission of the Red Cross, supports revenue generation, and educates the public about how to access Red Cross services Reports to the regional CEO and works in close collaboration with the division communications director, regional donor service executive and all lines of service to provide communication and pre-defined marketing support to the region Serves as a member of the Regional Senior Leadership Team Responsibilities 1. Strategy: In collaboration with the regional executive and division communication director, determine and execute a strategic communications plan that is aligned with enterprise-wide communications and marketing strategies, that supports service delivery and revenue generation efforts across all lines of business. 2. Media Relations and Social Engagement: Work with regional executive and division communications director to develop and execute determined media relations and social media strategy, including social media platform maintenance, media contact management, news release distributions, pitching, etc. Respond to local media inquiries by coordinating interviews and providing Red Cross approved information, as appropriate. May be required to serve as a Red Cross spokesperson. Train and prepare staff and volunteer spokespersons throughout the region, review support requests and develop and execute an effective communications strategy. Monitor and analyze public relations and social engagement data. 3. Public Affairs and Crisis Communications: Support regional, divisional, and potentially national, disaster public affairs activities. Provide training and guidance to regional disaster public affairs spokespersons and volunteers. May be required to serve as a spokesperson, deploy to support disaster response operations outside of home region, or may be tasked to conduct public affairs volunteer training and development across the division. Develop and implement crisis communications strategies in collaboration with regional executive and division communications director. 4. Internal Communications: Collaborate with regional executive to develop and implement internal communications strategies and initiatives. 5. Management: Ensure delivery of direct report(s) performance goals, daily activities, and manage achievement. Build volunteer engagement. Qualifications Education: Bachelor’s degree required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field required. Management Experience: 3 years of supervisory or management experience. Skills and Abilities: Outstanding oral and written communication skills required, with proven knowledge of AP Style. Manage experienced professionals. Fully proficient in work and industry. Strong organizational, multi-tasking skills with ability to meet deadlines. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software. Experience managing professional social media accounts. Strong teamwork and collaboration required. Willingness to serve as a media spokesperson required, experience as a spokesperson preferred. Ability to work on a team. Travel: Travel will be required 10-25%. Valid driver's license required. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 18, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. As a paid staff member, you will support our loyal Red Crossers who serve selflessly to collect lifesaving blood, respond to disasters, support military and international families and provide lifesaving training. We are seeking a Regional Communications Director for our Western New York Region--27 counties. Can work in West Henrietta, NY, or Buffalo, NY office Job Description The Regional Communications Director serves as an important component of the American Red Cross Western New York Region. The Regional Communications Director will determine the communications and marketing functions that drive regional business objectives and results, publicize the mission of the Red Cross, support revenue generations, and educate the public about how to access Red Cross services. Work in close collaboration with the division communications director, Field Marketing, Development, Disaster Cycle Services, Service to the Armed Forces, Biomedical Services (Blood Services), Health and Safety, and Volunteer Services staff to provide communication and marketing support. Provide support, development and/or leadership guidance to all volunteers. The Regional Communications Director is a critical component of the American Red Cross Western New York Region team and infrastructure. It is responsible for carrying out the communications functions at the local level of the American Red Cross. It supports the mission of the organization across all lines of service: Leads communications planning and execution efforts in the region Publicizes the mission of the Red Cross, supports revenue generation, and educates the public about how to access Red Cross services Reports to the regional CEO and works in close collaboration with the division communications director, regional donor service executive and all lines of service to provide communication and pre-defined marketing support to the region Serves as a member of the Regional Senior Leadership Team Responsibilities 1. Strategy: In collaboration with the regional executive and division communication director, determine and execute a strategic communications plan that is aligned with enterprise-wide communications and marketing strategies, that supports service delivery and revenue generation efforts across all lines of business. 2. Media Relations and Social Engagement: Work with regional executive and division communications director to develop and execute determined media relations and social media strategy, including social media platform maintenance, media contact management, news release distributions, pitching, etc. Respond to local media inquiries by coordinating interviews and providing Red Cross approved information, as appropriate. May be required to serve as a Red Cross spokesperson. Train and prepare staff and volunteer spokespersons throughout the region, review support requests and develop and execute an effective communications strategy. Monitor and analyze public relations and social engagement data. 3. Public Affairs and Crisis Communications: Support regional, divisional, and potentially national, disaster public affairs activities. Provide training and guidance to regional disaster public affairs spokespersons and volunteers. May be required to serve as a spokesperson, deploy to support disaster response operations outside of home region, or may be tasked to conduct public affairs volunteer training and development across the division. Develop and implement crisis communications strategies in collaboration with regional executive and division communications director. 4. Internal Communications: Collaborate with regional executive to develop and implement internal communications strategies and initiatives. 5. Management: Ensure delivery of direct report(s) performance goals, daily activities, and manage achievement. Build volunteer engagement. Qualifications Education: Bachelor’s degree required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field required. Management Experience: 3 years of supervisory or management experience. Skills and Abilities: Outstanding oral and written communication skills required, with proven knowledge of AP Style. Manage experienced professionals. Fully proficient in work and industry. Strong organizational, multi-tasking skills with ability to meet deadlines. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software. Experience managing professional social media accounts. Strong teamwork and collaboration required. Willingness to serve as a media spokesperson required, experience as a spokesperson preferred. Ability to work on a team. Travel: Travel will be required 10-25%. Valid driver's license required. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Q&L Lab Technician for the American Red Cross! Hours for this position are Tuesday - Saturday 4:00pm-12:30am Pay for the position is $14.50-$15.50 + applicable evening and weekend differentials. Responsibilities: - Further Manufacture , manage blood products/samples according to applicable FDA, AABB, CLIA, NRC and Red Cross policies and procedures. Meet the quality and quantity production and distribution goals established by the department. Ensure products/samples are suitable for release for distribution. Appropriately manage any exceptions. Perform good inventory management practices throughout the manufacturing and shipping process. Prioritize workload to meet production and customer requirements. - Perform data entry and operate the computer programs associated with further manufacturing, labeling, storage, ordering and shipping. Maintain accurate, legible and complete manufacturing department records. Maintain accurate electronic and physical inventory locations for products/samples. Perform review of manufacturing records. - Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Identify and quarantine products/samples that don’t meet quality requirements. Perform disposition of unacceptable products/samples. May perform management of sample tubes. - On-call work may be required . --------------------- Scope: Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. ---------------------- Qualifications: Education: High School or equivalent required. Experience: Minimum 2 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience preferred. Management Experience: N/A Skills/Abilities: All technician jobs require good computer skills, attention to detail, accurate documentation and good decision-making skills . Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Good communication skills. Ability to work on a team . Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 18, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Q&L Lab Technician for the American Red Cross! Hours for this position are Tuesday - Saturday 4:00pm-12:30am Pay for the position is $14.50-$15.50 + applicable evening and weekend differentials. Responsibilities: - Further Manufacture , manage blood products/samples according to applicable FDA, AABB, CLIA, NRC and Red Cross policies and procedures. Meet the quality and quantity production and distribution goals established by the department. Ensure products/samples are suitable for release for distribution. Appropriately manage any exceptions. Perform good inventory management practices throughout the manufacturing and shipping process. Prioritize workload to meet production and customer requirements. - Perform data entry and operate the computer programs associated with further manufacturing, labeling, storage, ordering and shipping. Maintain accurate, legible and complete manufacturing department records. Maintain accurate electronic and physical inventory locations for products/samples. Perform review of manufacturing records. - Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Identify and quarantine products/samples that don’t meet quality requirements. Perform disposition of unacceptable products/samples. May perform management of sample tubes. - On-call work may be required . --------------------- Scope: Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. ---------------------- Qualifications: Education: High School or equivalent required. Experience: Minimum 2 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience preferred. Management Experience: N/A Skills/Abilities: All technician jobs require good computer skills, attention to detail, accurate documentation and good decision-making skills . Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Good communication skills. Ability to work on a team . Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities • Balance production, donor care, and quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications • Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. • Customer service experience, effective verbal communication and public relations skills are required • A current valid driver's license and good driving record is required • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 18, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities • Balance production, donor care, and quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications • Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. • Customer service experience, effective verbal communication and public relations skills are required • A current valid driver's license and good driving record is required • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you looking to make a real difference? We are currently seeking an enthusiastic Blood Manufacturing Technician to work in our W. Henrietta Components Lab Work Schedule: Full Time position working Monday - Friday 8am-4:30pm with rotating weekends. In this position you will manufacture, store and distribute blood products/samples. In this position you will manufacture, store and distribute blood products/samples. Must have ability to work in a fast-paced, detail-oriented environment and handle repetitive tasks. Every day you will ensure the blood supply meets regulatory requirements by assisting priority labeling of products as well as managing sample tubes for shipments. Pay Rate: $14.50 an hour + shift differential if applicable. Qualifications: High School diploma, plus two years’ experience in a regulatory, laboratory, or manufacturing environment, or equivalent combination of education and experience required; or demonstrated successful performance as a Manufacturing Technician I. College studies or technical training in science or medical technology or the equivalent is preferred. Operational flexibility is required to meet sudden and unpredictable needs. Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. The American Red Cross offers full-time benefits packages inclusive of health-care plan options, 401K and PTO. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Mar 18, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you looking to make a real difference? We are currently seeking an enthusiastic Blood Manufacturing Technician to work in our W. Henrietta Components Lab Work Schedule: Full Time position working Monday - Friday 8am-4:30pm with rotating weekends. In this position you will manufacture, store and distribute blood products/samples. In this position you will manufacture, store and distribute blood products/samples. Must have ability to work in a fast-paced, detail-oriented environment and handle repetitive tasks. Every day you will ensure the blood supply meets regulatory requirements by assisting priority labeling of products as well as managing sample tubes for shipments. Pay Rate: $14.50 an hour + shift differential if applicable. Qualifications: High School diploma, plus two years’ experience in a regulatory, laboratory, or manufacturing environment, or equivalent combination of education and experience required; or demonstrated successful performance as a Manufacturing Technician I. College studies or technical training in science or medical technology or the equivalent is preferred. Operational flexibility is required to meet sudden and unpredictable needs. Available to work overtime, other shifts, early mornings, evenings, holidays and weekends. Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. The American Red Cross offers full-time benefits packages inclusive of health-care plan options, 401K and PTO. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. New York State Clinical Laboratory Technician or Clinical Laboratory Technologist license required. Schedule is TBD at this time. Responsibilities: 1. Perform moderate to high complexity laboratory testing procedures. Manufacture blood products according to FDA, AABB, CLIA and Red Cross policies and procedures. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Appropriately manage any exceptions. Perform good inventory management practices throughout the manufacturing process. Prioritize workload to meet production and customer requirements. 2. Perform quality control on products, reagents, equipment, and various test kits. Perform and interpret various testing procedures on donor specimens, and blood products. Tracks the quantities and results of QC testing performed to meet ARC and regulatory requirements. 3. Operate, maintain, repair and perform validation and quality control checks on laboratory equipment, reagents and supplies to ensure the quality and accuracy of laboratory test procedures. Participate in the performance of qualifications and validations for collections equipment. Ensure adequate inventory of required supplies. 4. Perform data entry and operate the computer programs associated with component production, labeling and testing. Maintain accurate, legible and complete manufacturing department records. Maintain accurate electronic and physical inventory locations for products/samples. Perform review of manufacturing records. Participate in troubleshooting and problem-solving activities with cross-functional teams. 5. Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Identify and quarantine products/samples that don’t meet quality requirements. 6. Participate in QC staff training as needed. Qualifications for Technologist I Education: Associates degree in science required, MLT (ASCP) or MT(ASCP) certification preferred. Experience: No additional experience required for MLT or MT degreed staff. Minimum 4 years related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience required for non-MLT/MT staff. Must meet state and CLIA requirements. Skills and Abilities: Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Ability to work with a team. Travel: Not required. Qualifications for Technologist II Education: Bachelor's degree in science, MT (ASCP) degree or equivalent certification preferred or Associated degree in science, (MLT) preferred. Experience: Minimum 5 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience required. Must meet State and CLIA requirements. Management Experience: N/A Skills/Abilities: Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Ability to work on a team Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. New York State Clinical Laboratory Technician or Clinical Laboratory Technologist license required. Schedule is TBD at this time. Responsibilities: 1. Perform moderate to high complexity laboratory testing procedures. Manufacture blood products according to FDA, AABB, CLIA and Red Cross policies and procedures. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Appropriately manage any exceptions. Perform good inventory management practices throughout the manufacturing process. Prioritize workload to meet production and customer requirements. 2. Perform quality control on products, reagents, equipment, and various test kits. Perform and interpret various testing procedures on donor specimens, and blood products. Tracks the quantities and results of QC testing performed to meet ARC and regulatory requirements. 3. Operate, maintain, repair and perform validation and quality control checks on laboratory equipment, reagents and supplies to ensure the quality and accuracy of laboratory test procedures. Participate in the performance of qualifications and validations for collections equipment. Ensure adequate inventory of required supplies. 4. Perform data entry and operate the computer programs associated with component production, labeling and testing. Maintain accurate, legible and complete manufacturing department records. Maintain accurate electronic and physical inventory locations for products/samples. Perform review of manufacturing records. Participate in troubleshooting and problem-solving activities with cross-functional teams. 5. Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Identify and quarantine products/samples that don’t meet quality requirements. 6. Participate in QC staff training as needed. Qualifications for Technologist I Education: Associates degree in science required, MLT (ASCP) or MT(ASCP) certification preferred. Experience: No additional experience required for MLT or MT degreed staff. Minimum 4 years related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience required for non-MLT/MT staff. Must meet state and CLIA requirements. Skills and Abilities: Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Ability to work with a team. Travel: Not required. Qualifications for Technologist II Education: Bachelor's degree in science, MT (ASCP) degree or equivalent certification preferred or Associated degree in science, (MLT) preferred. Experience: Minimum 5 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience required. Must meet State and CLIA requirements. Management Experience: N/A Skills/Abilities: Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Ability to work on a team Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities • Balance production, donor care, and quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications • Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. • Customer service experience, effective verbal communication and public relations skills are required • A current valid driver's license and good driving record is required • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Looking for a dynamic job opportunity that makes a difference? Consider a phlebotomy career at the American Red Cross. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist-Apheresis Technician with the American Red Cross you will work at our fixed sites using automated phlebotomy procedures. To prepare for the role, you’ll receive paid training, which is a mix of classroom instruction and field practice. Responsibilities • Balance production, donor care, and quality requirements to meet daily blood collection goals • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation • Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused • Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends and holidays to meet the needs of our blood drive sponsors and donors • Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times • The aforementioned responsibilities of the Phlebotomist-Apheresis Technician describe the general nature and level of work and are not an exhaustive list. Qualifications • Minimum one year of documented satisfactory performance in phlebotomy or equivalent position or equivalent experience is required. • Customer service experience, effective verbal communication and public relations skills are required • A current valid driver's license and good driving record is required • Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 21, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Help saves lives every day with a phlebotomy & driving career at the American Red Cross. No experience needed! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/Driver, you’ll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays The aforementioned responsibilities of the Phlebotomist/Driver describe the general nature and level of work and are not an exhaustive list Qualifications High school diploma or equivalent required Customer service experience and effective verbal communication skills are required Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred. DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. Ability to load and unload vehicles with or without reasonable accommodations Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your call center customer skills to a role that plays a direct part in our life-saving mission! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Summary Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records, and special projects to achieve established goals. Provides support, development, and/or leadership guidance to volunteers. Responsibilities: Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure the maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standards, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Qualifications High School or equivalent required. Up to one-year related experience. Telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service, and problem-solving skills are required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required. Ability to work on a team. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff. *LI-POST LI-LS1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jan 20, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your call center customer skills to a role that plays a direct part in our life-saving mission! Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors, and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Summary Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products. Coordinate reminder calls, follow-up, logging of data, maintenance of records, and special projects to achieve established goals. Provides support, development, and/or leadership guidance to volunteers. Responsibilities: Contact by telephone current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure the maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standards, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Qualifications High School or equivalent required. Up to one-year related experience. Telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service, and problem-solving skills are required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required. Ability to work on a team. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff. *LI-POST LI-LS1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: Monday-Friday with hours flexed for 40 hours. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Sales experience preferred. Experience meeting sales quota preferred. Face to face experience preferred. Outbound calls experience preferred Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required. Experience with making sales quotas preferred. Responsibilities: Contact by telephone or face-to-face current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 29, 2020
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Shift: Monday-Friday with hours flexed for 40 hours. As part of the world’s largest humanitarian network, the American Red Cross places top priority on the health and safety of our employees, volunteers, blood donors and those who receive our aid and services. Our commitment to public health is unwavering—both during the COVID-19 pandemic and year-round. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. Click on the link to learn more about (Apheresis)platelets donations: https://youtu.be/BwjwbxbwN34 Qualifications High school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience required. Sales experience preferred. Experience meeting sales quota preferred. Face to face experience preferred. Outbound calls experience preferred Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required. Experience with making sales quotas preferred. Responsibilities: Contact by telephone or face-to-face current apheresis and/or whole blood donors to recruit for donation. Schedule appointments to ensure maximum number of donors are scheduled each day. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
