American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Must live near DC, Prince Georges or Southern Maryland to be considered Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Standard Schedule: Full-Time Variable shift: Monday-Saturday To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, and some holidays. Schedule is provided 2-3 week in advance Pay Information: Starting rate $17.48 WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required. Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.) Prior leadership experience BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Must live near DC, Prince Georges or Southern Maryland to be considered Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Standard Schedule: Full-Time Variable shift: Monday-Saturday To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, and some holidays. Schedule is provided 2-3 week in advance Pay Information: Starting rate $17.48 WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required Customer service experience and effective verbal communication skills are required A current, valid driver's license with good driving record is required. Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.) Prior leadership experience BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Intern, Government Relations - Summer 2024 Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. At the American Red Cross, your uniqueness can shine! We are seeking 2 dynamic interns, to support our Government Relations department for Summer 2024. Intern #1 will be hired for Session I during the following period: Monday, June 3 - Friday, July 12, 2024 Intern # 2 will be hired for Session II during the following period: Monday, July 15 - Friday August 23rd, 2024. Hours for each session will be Monday - Friday, 9:00 am - 5:00 pm ET. This exciting internship opportunity will require in-person attendance at our Washington, DC offices, for current undergraduate students for Summer 2024. The successful candidate SHOULD BE located in the Washington, DC metropolitan area. If you are not going to be residing in the DC metro area during Summer 2024 you will NOT be further considered. In order to be further considered please submit your resume, AND an essay style writing sample of approximately 250 - 500 words, double spaced. Please feel free to choose a topic that you are comfortable with or one that reflects your expertise and interests. If you do not submit a writing sample with your application, you will NOT be further considered! APPLICATION DEADLINE: March 15, 2024 OR once 100 applications are received, whichever happens first. WHAT YOU NEED TO KNOW: This position will assist the Government Relations team in outreach and education for elected officials at the Federal and State levels of government as it relates to the five lines of service: Biomedical, Disaster Cycle Services, International Services, Services to the Armed Forces and Training Services. Projects and tasks for this position include research, writing and development of outreach efforts with a goal of ensuring elected officials have broad awareness of the Red Cross mission and how we can help people in need across the U.S. Projects assigned to this position will enhance the Government Relations team’s efforts to engage with public officials and effective communications in domestic policy related to our lines of service, on various goodwill campaigns throughout the year as well as service delivery during times of disaster. The person in this role must possess strong written skills, an ability to communicate effectively with public officials across the political spectrum regardless of party affiliation and an ability to meet often changing and short deadlines. This position will also provide assistance with outreach efforts relevant to all Red Cross lines of service to public officials such as members of Congress , the Administration and state-level officials. WHERE YOUR CAREER IS A FORCE GOOD: Monitor and analyze legislation and regulations which impact Red Cross lines of service, external agencies and partner organizations and the non-profit industry Develop position statements and attend disaster related meetings including congressional hearings. Ability to analyze and summarize complex matters to include key take aways from congressional hearings and conferences, matters surfaced through various news sources, events and hearings, and research, including by drafting summaries and internal briefing papers. Attend Government Relations Department meetings and participate in community outreach and field work, whena ppropriate. Assist in developing a database of key community partners. Attend conferences and symposium and other educational opportunities when appropriate.ther educational opportunities when appropriate. WHAT YOU NEED TO SUCCEED: Education: Should be currently enrolled in an undergraduate degree program Experience: Up to 1 year of related experience. Management Experience: N/a Skills & Abilities: Strong analytical and communications skills Interest/ familiarity with Red Cross mission and lines of service: Disaster Cycle Services, Biomedical, International Services, Training Services and Services to the Armed Forces. Excellent interpersonal skills. Organized and self motivated in conducting research. Excellent written and oral communication skills,with a demonstrated ability to explain complex issues to a range of audiences. Ability to meet changing, short-term deadlines. Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). Ability to work on a team. Travel: N/a * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. IND123 *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Intern, Government Relations - Summer 2024 Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. At the American Red Cross, your uniqueness can shine! We are seeking 2 dynamic interns, to support our Government Relations department for Summer 2024. Intern #1 will be hired for Session I during the following period: Monday, June 3 - Friday, July 12, 2024 Intern # 2 will be hired for Session II during the following period: Monday, July 15 - Friday August 23rd, 2024. Hours for each session will be Monday - Friday, 9:00 am - 5:00 pm ET. This exciting internship opportunity will require in-person attendance at our Washington, DC offices, for current undergraduate students for Summer 2024. The successful candidate SHOULD BE located in the Washington, DC metropolitan area. If you are not going to be residing in the DC metro area during Summer 2024 you will NOT be further considered. In order to be further considered please submit your resume, AND an essay style writing sample of approximately 250 - 500 words, double spaced. Please feel free to choose a topic that you are comfortable with or one that reflects your expertise and interests. If you do not submit a writing sample with your application, you will NOT be further considered! APPLICATION DEADLINE: March 15, 2024 OR once 100 applications are received, whichever happens first. WHAT YOU NEED TO KNOW: This position will assist the Government Relations team in outreach and education for elected officials at the Federal and State levels of government as it relates to the five lines of service: Biomedical, Disaster Cycle Services, International Services, Services to the Armed Forces and Training Services. Projects and tasks for this position include research, writing and development of outreach efforts with a goal of ensuring elected officials have broad awareness of the Red Cross mission and how we can help people in need across the U.S. Projects assigned to this position will enhance the Government Relations team’s efforts to engage with public officials and effective communications in domestic policy related to our lines of service, on various goodwill campaigns throughout the year as well as service delivery during times of disaster. The person in this role must possess strong written skills, an ability to communicate effectively with public officials across the political spectrum regardless of party affiliation and an ability to meet often changing and short deadlines. This position will also provide assistance with outreach efforts relevant to all Red Cross lines of service to public officials such as members of Congress , the Administration and state-level officials. WHERE YOUR CAREER IS A FORCE GOOD: Monitor and analyze legislation and regulations which impact Red Cross lines of service, external agencies and partner organizations and the non-profit industry Develop position statements and attend disaster related meetings including congressional hearings. Ability to analyze and summarize complex matters to include key take aways from congressional hearings and conferences, matters surfaced through various news sources, events and hearings, and research, including by drafting summaries and internal briefing papers. Attend Government Relations Department meetings and participate in community outreach and field work, whena ppropriate. Assist in developing a database of key community partners. Attend conferences and symposium and other educational opportunities when appropriate.ther educational opportunities when appropriate. WHAT YOU NEED TO SUCCEED: Education: Should be currently enrolled in an undergraduate degree program Experience: Up to 1 year of related experience. Management Experience: N/a Skills & Abilities: Strong analytical and communications skills Interest/ familiarity with Red Cross mission and lines of service: Disaster Cycle Services, Biomedical, International Services, Training Services and Services to the Armed Forces. Excellent interpersonal skills. Organized and self motivated in conducting research. Excellent written and oral communication skills,with a demonstrated ability to explain complex issues to a range of audiences. Ability to meet changing, short-term deadlines. Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). Ability to work on a team. Travel: N/a * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. IND123 *LI-MM1 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is seeking a Business Liaison / Vendor Relationship Manager within the Gift Processing Unit. This position is a work-from-home opportunity and can be located anywhere in the United States. WHAT YOU NEED TO KNOW: The Business Liaison/ Vendor Relationship Manager is responsible for maintaining and monitoring working relationships with our vendor partners. The liaison communicates with the line of business it supports regarding day-to-day activities and the overall performance of the vendor and its products. Research invoices and billing processes to ensure accuracy and resolve any discrepancies. Provides leaders with weekly and monthly updates on the department's metrics and helps to develop functional strategies to improve performance. A keen eye for the details and the ability to exercise independent judgment and decision-making on complex issues regarding job duties and related tasks. Works well with others and requires minimal supervision. Provide support, development, and/or leadership guidance to all volunteers and co-workers. WHERE YOUR CAREER IS A FORCE GOOD: Incumbents will be responsible for developing and sustaining long-standing relationships with company-approved vendors. Collaborate with other lines of business that have working relationships with the same vendors to ensure overall organizational success. Analyze business and user needs to develop and translate these into proper system requirement specifications. As a liaison between the business unit and/or vendor(s) this employee will provide user support relating to the utilization of the business application in day-to-day operations. Facilitate user training as required. Ensure applications are optimized to support business objectives and processes. Participate in efforts related to implementations, releases, and systems modifications. Import and export data. Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications, and ensure standard reporting procedures are aligned with business reporting requirements. Consistently reviewing application-related processes and transactions to ensure accuracy in our billing processes. Responsible for creating and editing standard operating procedures and job aids. Develop and execute test procedures and cases. Assist in the development of performance metrics and project reports. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree or equivalent experience required. Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required. Skills and Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during periods of major disasters. Travel: Travel may be required. Drivers License: A valid driver's license with a clean driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Strong Relationship Management skills with a keen eye for detail. COMPENSATION INFORMATION: The salary range for this position is $60,000 -$68,000. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is seeking a Business Liaison / Vendor Relationship Manager within the Gift Processing Unit. This position is a work-from-home opportunity and can be located anywhere in the United States. WHAT YOU NEED TO KNOW: The Business Liaison/ Vendor Relationship Manager is responsible for maintaining and monitoring working relationships with our vendor partners. The liaison communicates with the line of business it supports regarding day-to-day activities and the overall performance of the vendor and its products. Research invoices and billing processes to ensure accuracy and resolve any discrepancies. Provides leaders with weekly and monthly updates on the department's metrics and helps to develop functional strategies to improve performance. A keen eye for the details and the ability to exercise independent judgment and decision-making on complex issues regarding job duties and related tasks. Works well with others and requires minimal supervision. Provide support, development, and/or leadership guidance to all volunteers and co-workers. WHERE YOUR CAREER IS A FORCE GOOD: Incumbents will be responsible for developing and sustaining long-standing relationships with company-approved vendors. Collaborate with other lines of business that have working relationships with the same vendors to ensure overall organizational success. Analyze business and user needs to develop and translate these into proper system requirement specifications. As a liaison between the business unit and/or vendor(s) this employee will provide user support relating to the utilization of the business application in day-to-day operations. Facilitate user training as required. Ensure applications are optimized to support business objectives and processes. Participate in efforts related to implementations, releases, and systems modifications. Import and export data. Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications, and ensure standard reporting procedures are aligned with business reporting requirements. Consistently reviewing application-related processes and transactions to ensure accuracy in our billing processes. Responsible for creating and editing standard operating procedures and job aids. Develop and execute test procedures and cases. Assist in the development of performance metrics and project reports. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree or equivalent experience required. Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required. Skills and Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during periods of major disasters. Travel: Travel may be required. Drivers License: A valid driver's license with a clean driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Strong Relationship Management skills with a keen eye for detail. COMPENSATION INFORMATION: The salary range for this position is $60,000 -$68,000. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a Salesforce Release Manager to support the Training Services application. The Training Services Salesforce instance is a combination of multiple clouds (Sales, Service, Experience, etc.) and integrations that come together to serve the larger American Red Cross organization through the delivery of training (E.g. First Aid, CPR and AED) and products. The Training Services Salesforce team utilizes multiple lower sandbox environments for it’s sprint cycles and project needs. Development, Testing, User Acceptance Testing, Staging and Training are just a few of those environments. A successful candidate will play a key role in all the release related work across the Salesforce cloud platforms. This position owns the bi-weekly releases in the Salesforce environments for all of Training Services as well as project-specific releases. The Salesforce Release Manager will also: • Develop and maintain software configuration management tools (I.e. Flosum) to support configuration identification, control, reporting, and delivery of both internally developed and externally purchased software products within our Salesforce application. • Maintain all Salesforce sandboxes and their refresh schedules. • Apply specialized technical expertise to resolve code conflicts amongst environments and validate release packages prior to implementation. • Serve as the “release management” lead on projects, provide training and guidance to other staff. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States but must work an east coast schedule. (Core Working Hours 9:00am-5:00pm Eastern) WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): • Perform configuration management and release engineering tasks to ensure new software product operating parameters are documented, comply with standard hardware configurations, and are logistically sustainable. • Design, develop, automate, and maintain productivity tools using programming, database or scripting languages to improve software modeling and development. • Design and implement build procedures that are used to support software product development and use. • Track and maintain the project Change Requests, Impact Assessments, Incident Reports, and Software Change Notices on a continuous basis. • Develop software configuration standards within the Training Services Salesforce team. • Serve as a project lead. Provide training and guidance to other staff. Contribute technical expertise to projects. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Education: Bachelor's degree required. • Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. • Hands on daily experience working with Release Management, DevOps or DevSecOps and working with a release tool like Flosum, Gearset or Copado are required. • Salesforce Administrator or Developer certification – nice to have • Flosum Certified Professional or Flosum Certified Expert – nice to have • Skills & Abilities: Ability to work on a team. Ability to be 24-hour on-call during for post-release support. Ability to communicate highly technical information effectively to various audiences. Ability to support 10pm (eastern) releases every other Thursday night. WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications): • Attention to detail. • Highly organized • A lover of lists • And a juggler all of the Salesforce environments in Training Services. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $90K - $115K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Cathy Sutherland and Lionel Anderson at arc_vpcomms@jmsearch.com STOP and READ! IF YOU ARE INTERESTED IN THIS POSITION, PLEASE DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS. WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: The Vice President, Communications Strategy and Integration is responsible for the development, planning, leadership and oversight of communications and related integration to marketing strategy for the American Red Cross. As a member of the CMCO’s senior leadership team, this position will be responsible for developing the vision and strategy for the organization’s communications presence to amplify the brand, ensure growth, retention, mission delivery and consistent messaging and positioning as well as to maintain positive brand reputation. Additionally, this position will be accountable for working with other MarComm leadership to ensure integration across marketing functions, including digital engagement, brand & creative and marketing optimization and data strategy. This is a remote position where the preferred candidate resides within the Eastern time zone. Travel: 25% for in-person meetings and to deploy as needed. WHERE YOUR CAREER IS A FORCE GOOD : Support CMCO in developing integrated national marketing and communication strategies for enterprise-level internal and external campaigns in a fast-paced environment. Develop strategies and workplans to maintain organization’s brand reputation. Work closely with media team to cultivate contacts with top-tier media representatives to promote media interest regarding organization programs, events and news. Lead dispersed teams of communications SMEs in media, social engagement, field communications, visual services and internal relations in a manner that drives collaboration, cohesive strategy and measurable impact. Serve as senior approver of press releases, speeches, background materials, public position statements, press kits and other materials. Review and respond to media requests for information. May serve as a spokesperson on behalf of the organization. Responsible for media training executive-level organization spokespeople. Manage department budget and work closely with CMCO on annual financial planning. WHAT YOU NEED TO SUCCEED: Master’s degree in Public Relations, Marketing, Business or related field required. Experience working in a shared service and/or agency environment a plus. Minimum 15 years of related experience or equivalent combination of education and related experience required. 10 years of people management experience. ++++++++++++++++++++++++++ COMPENSATION RANGE AND BENEFITS FOR YOU: The annual salary range for this position is $250K - $265K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Benefits include: · Medical, Dental Vision plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 19 days a year; based on FLSA status and tenure · Holidays: 11 paid holidays comprised of six core holidays and five floating holidays · 401K with 5% match · Paid Family Leave · Employee Assistance · Disability and Insurance: Short + Long Term · Service Awards and recognition Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Cathy Sutherland and Lionel Anderson at arc_vpcomms@jmsearch.com STOP and READ! IF YOU ARE INTERESTED IN THIS POSITION, PLEASE DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Cathy Sutherland and Lionel Anderson at arc_vpcomms@jmsearch.com STOP and READ! IF YOU ARE INTERESTED IN THIS POSITION, PLEASE DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS. WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: The Vice President, Communications Strategy and Integration is responsible for the development, planning, leadership and oversight of communications and related integration to marketing strategy for the American Red Cross. As a member of the CMCO’s senior leadership team, this position will be responsible for developing the vision and strategy for the organization’s communications presence to amplify the brand, ensure growth, retention, mission delivery and consistent messaging and positioning as well as to maintain positive brand reputation. Additionally, this position will be accountable for working with other MarComm leadership to ensure integration across marketing functions, including digital engagement, brand & creative and marketing optimization and data strategy. This is a remote position where the preferred candidate resides within the Eastern time zone. Travel: 25% for in-person meetings and to deploy as needed. WHERE YOUR CAREER IS A FORCE GOOD : Support CMCO in developing integrated national marketing and communication strategies for enterprise-level internal and external campaigns in a fast-paced environment. Develop strategies and workplans to maintain organization’s brand reputation. Work closely with media team to cultivate contacts with top-tier media representatives to promote media interest regarding organization programs, events and news. Lead dispersed teams of communications SMEs in media, social engagement, field communications, visual services and internal relations in a manner that drives collaboration, cohesive strategy and measurable impact. Serve as senior approver of press releases, speeches, background materials, public position statements, press kits and other materials. Review and respond to media requests for information. May serve as a spokesperson on behalf of the organization. Responsible for media training executive-level organization spokespeople. Manage department budget and work closely with CMCO on annual financial planning. WHAT YOU NEED TO SUCCEED: Master’s degree in Public Relations, Marketing, Business or related field required. Experience working in a shared service and/or agency environment a plus. Minimum 15 years of related experience or equivalent combination of education and related experience required. 10 years of people management experience. ++++++++++++++++++++++++++ COMPENSATION RANGE AND BENEFITS FOR YOU: The annual salary range for this position is $250K - $265K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Benefits include: · Medical, Dental Vision plans · Health Spending Accounts & Flexible Spending Accounts · PTO: Starting at 19 days a year; based on FLSA status and tenure · Holidays: 11 paid holidays comprised of six core holidays and five floating holidays · 401K with 5% match · Paid Family Leave · Employee Assistance · Disability and Insurance: Short + Long Term · Service Awards and recognition Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Cathy Sutherland and Lionel Anderson at arc_vpcomms@jmsearch.com STOP and READ! IF YOU ARE INTERESTED IN THIS POSITION, PLEASE DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights