TTEC

Bringing smiles is what we do at TTEC… for you and the customer. As a  Bilingual Customer Service Representative – Spanish-English   working remotely, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.      On a typical day, you’ll  Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months or more of customer service experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent  Computer experience Bilingual in English and Spanish The Equipment You'll Need Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages of $15 to $17 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit  www.mybenefits.ttec.com  for more information. A Bit More About Your Role  We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way

Bringing smiles is what we do at TTEC… for you and the customer. As a  Temporary Bilingual Customer Service Representative – Govt Public Trust Clearance – Spanish English working remotely,  you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.  This role is limited to residents of certain locations in the United States only.  This position is open to residents of  AL, AR, AZ, CO, DE, FL, GA, ID, IN, KS, KY, LA, MO, MS, MT, NE, NM, OR, NC, NV, OH, OK, PA,SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.   Applications for this roll will not be accepted from residents of AK, CA, CT, HI, IL, IA, MA, MD ME, MI, MN, NH, NJ, NY, ND, RI, or WA or outside of the United States.  These restrictions are for this opportunity only.  You may qualify for other TTEC openings.  Please continue to search TTECjobs.com.  What You’ll be Doing   TTEC supports a number of government contracts for both long term and short-term assignments. When a national emergency strikes, we’re at the ready.  These positions are fulfilling as you support those US residents when they are at their time of need.  During a Typical Day, You’ll   Consult with your neighbors on the available services that can support their situation   Provide the best solutions for their need via a variety of communication channels that could include voice, email or chat  Respond to customer inquiries with active listening  Resolve customer issues with patience and understanding  What You Bring to the Role   6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge  Great written and verbal communication skills in Spanish-English  Computer experience  High speed internet connection (>20 mbps)  What You Can Expect   Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  And those interested and in good standing when the assignment ends will be prioritized for other TTEC roles.   Visit  www.mybenefits.ttec.com  for more information.  A Bit More About Your Role  We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.  About TTEC   Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

Bringing smiles is what we do at TTEC… for you and the customer. As a  Bilingual Insurance Customer Support Associate working remotely,  you’ll be a part of creating and delivering amazing client experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States.  Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.  What You'll be Doing  As an Insurance Customer Support Associate you’ll work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance. This is a business-savvy individual with strong customer service experience. You will primarily be responsible for educating, supporting, and updating our Brokers throughout the entire lifecycle.  During a Typical Day, You’ll  Identify and rectify any complicated Broker, Group or Member related issues relating to our insurance benefits, claim processes, enrollment, and billing processes for all lines of business.   Work directly with external brokers to establish rapport/connection and build confidence in our Healthcare Insurance.  Provide concierge level support to the brokers, who serve as a key acquisition channel, as they sell our product in our markets.  What You Bring to the Role  1 year or more of customer service experience  High school diploma or equivalent   Recognize and solve problems of mid-to-high level customer service issues   Computer experience   Bilingual in English and Spanish  The Equipment You'll Need  Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments  While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)  Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in  What You Can Expect  Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  Ask us about our paid time off (PTO) and wellness and healthcare benefits  $16 per hour for English and $17 per hour for bilingual in English/Spanish (maybe dependent on local minimum wage guidelines)  And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)  Visit  www.mybenefits.ttec.com  for more information.  A Bit More About Your Role  We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.   You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

Bringing smiles is what we do at TTEC… for you and the customer. As a  Bilingual Customer Service Representative – Spanish-English working remotely,  you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture  What You’ll be Doing   Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll   Answer incoming communications from customers    Conduct research to provide answers for customers to resolve their issues   What You Bring to the Role   Bilingual in English and Spanish  6 months or more of customer services experience   High school diploma or equivalent   Recognize, apply and explain your product or service knowledge    Computer experience  The Equipment You'll Need  Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments  While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)  Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in  What You Can Expect   Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  Ask us about our paid time off (PTO) and wellness and healthcare benefits  TTEC at home offers full-time, part-time, and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages range from $12.75 to $17.50   And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)  Visit  www.mybenefits.ttec.com  for more information.  A Bit More About Your Role   We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  About TTEC   Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.   TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

Bringing smiles is what we do at TTEC… for you and the customer.  As a  Bilingual Healthcare Customer Service Representative working remotely in Texas,  you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning, employment experience.   What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.     On a typical day, you’ll   Answer incoming communications from customers  Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  High speed internet connection (>15 mbps)  6 months or more of customer service experience  Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)  High school diploma or equivalent   Computer experience  Bilingual in English and Spanish  What You Can Expect  Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  Ask us about our paid time off (PTO) and wellness and healthcare benefits  TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages of $15 to $17  And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)  Visit  www.mybenefits.ttec.com  for more information.  A Bit More About Your Role   We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.     You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.   About TTEC  Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

Bringing smiles is what we do at TTEC… for you and the customer. As a As a  Bilingual Customer Service Representative – Spanish-English working in McAllen, TX,  you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.    This position requires that you reside within 50 miles of McAllen, TX.    What You’ll be Doing   Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You’ll   Answer incoming communications from customers  Conduct research to provide answers for customers to resolve their issues   What You Bring to the Role   Bilingual in English and Spanish  6 months or more of customer services experience   High school diploma or equivalent   Recognize, apply and explain your product or service knowledge    Computer experience  High speed internet (>25mbps); hardwired connection to your modem/router is recommended   A quiet workspace in your home where you can work without background noise (trust us, you'll appreciate the quiet)  What You Can Expect   Competitive pay of $18 per hour   Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  Ask us about our paid time off (PTO) and wellness and healthcare benefits  And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)  Visit  www.mybenefits.ttec.com  for more information.  A Bit More About Your Role  We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.  About TTEC  Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

Bringing smiles is what we do at TTEC… for you and the customer. As a  Customer Service Representative - Automotive Enthusiast, working remotely . you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing   Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll   Answer incoming communications from customers    Conduct research to provide answers for customers to resolve their issues   Assist customers with how-to’s   What You Bring to the Role  Bilingual in Spanish and English   6 months or more of customer service experience  High school diploma or equivalent   Computer experience  The Equipment You'll Need  Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments  While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)  Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in   What You Can Expect   Supportive of your career and professional development  An inclusive culture and community minded organization where giving back is encouraged  A global team of curious lifelong learners guided by our company values  Ask us about our paid time off (PTO) and wellness and healthcare benefits  And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)  Visit  www.mybenefits.ttec.com  for more information.  A Bit More About Your Role   We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.   You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.   About TTEC   Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.   TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we are all about the Human Experience. Elevated.  As a  Bilingual Healthcare Customer Service Representative working remotely,  you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning, employment experience.  Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.      On a typical day, you’ll  Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role High-speed internet connection (>15 mbps) 6 months or more of customer service experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent  Computer savvy Bilingual in English and Spanish What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career growth and lots of learning opportunities for aspiring minds TTEC at home offers full-time regular and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages of $15 to $17 And yes...all the competitive performance bonus opportunities, health and wellbeing, financial and income protection, and paid leave benefits you'd expect and maybe a few that would pleasantly surprise you.  For full details on our benefits, visit  https://mybenefits.ttec.com/us/candidates/. A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.   Job :   _Customer Care Representative

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Toll Operator working in Atlantic City, NJ , you’ll be a part of creating and delivering amazing customer experiences.  What You’ll be Doing Do you have a passion for working with people?  Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  During a Typical Day, You’ll Be the face and smile of the toll collection operations requiring individual service  Classify and college proper toll amounts from motorists traveling through the toll lane Make change, issue receipts and write insufficient fund slips Complete operations reports and balance cash deposits at end of shift What You Bring to the Role Bilingual in English and Spanish Your pleasant and customer service-oriented manner High school diploma or equivalent Current valid New Jersey driver’s license Ability to work shifts that will likely include weekends Ability to walk long distances including across toll lanes and climb or descend stairs while carrying up to 30 pounds Cash handling experience on a computerized system What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career growth and lots of learning opportunities for aspiring minds A Bit More About Your Role We’ll train you to be a subject matter expert in your field while on the job. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to the area operations manager. You’ll contribute to the success of the customer experience as well as the overall success of the team. About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, National origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Primary Location :   US-NJ-Atlantic City Job :   _Customer Care Representative  

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Clifton Forge, VA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.  Primary Location :   US-VA-Clifton Forge Job :   _Customer Care Representative

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  San Francisco, CA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.  Primary Location :   US-CA-San Francisco Job :   _Customer Care Representative

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Martinsville, VA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Hampton, VA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative - Spanish-English working remotely , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Full time and Part time opportunities available. Part time hours vary depending on business needs and require weekend availability.  Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.  What You’ll be Doing   Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role   Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  The Equipment You'll Need Your own computer with  these technical requirements  (sorry no Apple, Chrome OS or tablets) Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect   Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  TTEC at home offers full-time, part-time, and seasonal roles. Depending on the program, role and local minimum wage guidelines, base hourly wages range from $12.75 to $17.50 And yes...all the competitive performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Los Angeles, CA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  in  Sacramento, CA,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savv y High speed internet connection (>25mbps) A hardwired connection to your home router is recommended. What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Customer Service Representative  working remotely in  Texas,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps).  A hardwired connection to your home router is recommended. The Equipment You'll Need Your own computer with  these technical requirements  (sorry no Apple, Chrome OS or tablets) Internet speed > 15 Mbps.  A hardwired direct connection to your home router is recommended. Wi-Fi connections are permitted on some assignments While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Bilingual Healthcare Customer Service Representative working remotely in Orlando, FL,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Spanish 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.  A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)   What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 

At TTEC, we’re all about the Human Experience. Elevated. As a  Remote Bilingual Customer Service Representative - Vietnamese-English working the overnight shift , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, HI or outside of the United States.  Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.  During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  Bilingual in English and Vietnamese 6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.  A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)  What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  Base pay of up to $20/hour (base pay + language premium and night differential) For full details on our benefits, visit https://mybenefits.ttec.com/us/candidates/. A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.   Job :   _Customer Care Representative  

At TTEC, we’re all about the Human Experience. Elevated. As a  Healthcare Customer Service Representative working remotely in Orlando, FL,  you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.  What You’ll be Doing  Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   During a Typical Day, You’ll  Answer incoming communications from customers   Conduct research to provide answers for customers to resolve their issues  What You Bring to the Role  6 months or more of customer services experience  High school diploma or equivalent  Recognize, apply and explain your product or service knowledge   Computer savvy  High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.  A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)  What You Can Expect  Knowledgeable, encouraging, supporting and present leadership  Diverse and community minded organization  Career growth and lots of learning opportunities for aspiring minds  And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you  A Bit More About Your Role  We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.  You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.  About TTEC  Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.  TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.    :   US-FL-Orlando :   _Customer Care Representative