Generation Hope

Job Title: Scholar Program Coordinator  Reports to: College and Career Success Manager  Job Status: Full time (40 hours/week) Application Deadline: May 19, 2021 Starting: July 6, 2021 About Generation Hope:  Generation Hope's mission is to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college and their children through holistic, two-generation programming. T o date, we have provided more than $800,000 in tuition assistance, supported more than  200 teen parents in college, and celebrated more than 100 degrees earned through our program. For more information, please visit: www.generationhope.org .   We are one of the “best non-profits in the region.” Read below to learn why.  By joining our team, you will be working for an organization considered "one of the best nonprofits in the Washington, DC region for 2020-2021" by Catalogue of Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture where you would want to work. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated.  We strive for excellence while understanding the most valuable asset we have is our people. At Generation Hope, we celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music.  If this sounds like a mission and work environment you would like to contribute to and grow with, we welcome you to continue reading this position description and consider joining our team. Impact The Scholar Program Coordinator is responsible for case management and program coordination to ensure Generation Hope Scholars are participating in healthy mentoring relationships and are on track to graduation. The Scholar Program Coordinator will have an external impact in the following ways: Providing involved support to teen parents attending colleges across the D.C. metro area. Assisting with the planning of engaging program activities for Scholars, their children, and volunteer mentors (i.e.  Sponsors).  Ensuring Generation Hope is building and sustaining key community partners by conducting partner research and representing Generation Hope to nonprofits, donors, students, and various other constituent groups.  Providing program evaluation support and progress reports to ensure Generation Hope is meeting its program goals.   Primary Responsibilities: Support a caseload of approximately 20-25 Generation Hope Scholars, providing case management including, but not limited to: Academic planning Assistance with navigating the college system, such as financial aid and transferring to a 4-year school Making referrals for Scholars and assisting them in accessing government and community services  Providing emotional support  Supervise and support mentoring relationships within caseload, including addressing areas of conflict or challenge among Scholars and their mentors (i.e. Sponsors) in a productive, sensitive way that maintains and improves the Scholar/Sponsor relationship.  Maintain accurate program records in program databases to ensure thorough program evaluation.  Assist with organizing and planning various program events, such as field trips, social events, and trainings.  Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Other duties as assigned. WE ARE LOOKING FOR A HARDWORKING, INNOVATIVE, COLLABORATIVE INDIVIDUAL WHO THRIVES IN A FAST PACED ENVIRONMENT. THE SUCCESSFUL CANDIDATE WILL HAVE THESE QUALITIES/QUALIFICATIONS:   Bachelor’s degree or equivalent combination of education and experience At least 1 year experience working with young adults; experience working with teen parents or marginalized youth a plus Bilingual (Spanish/English) strongly preferred Record-keeping and data entry skills  Excellent communication skills, including writing, proofreading skills, and speaking  Fantastic customer service ethic and high expectations for quality Motivated and able to work independently as well as with a team   Willingness to take initiative Committed to racial equity with an understanding of the systemic challenges contributing to poverty  Willingness to adjust hours to accommodate the needs and schedules of Scholars Access to a vehicle to get to sites around the D.C. metro area on a regular basis Must be available for periodic special events and trainings, which may occur on evenings and weekends Please note that all Generation Hope staff are currently working remotely in accordance with the CDC guidelines. In-person work will resume when it is safe to do so. Excellent office and computer skills. Proficiency in Microsoft Office and Google Suites is required. Able to establish and maintain cooperative professional relationships with colleagues, donors, volunteers and the public Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope Event planning experience a plus  Experience facilitating or co-leading workshops/trainings a plus Counseling and/or case management experience a plus  SALARY AND BENEFITS: Generation Hope provides a competitive salary with full benefits, including 403(b), health, dental, and paid time off.  To apply, please complete the online application .  If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call. Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

The Early Childhood Manager’s role will be to manage the Next Generation Academy Program, focusing particularly on providing high-quality educational programming and services to Generation Hope Scholars’ children. The Early Childhood Manager will have an external impact in the following ways: Creating high quality, engaging experiences for the children of Generation Hope Scholars to participate in during Generation Hope events; Building and implementing curriculum for kindergarten and first-graders enrolled in Next Generation Academy;  Ensuring that Next Generation Academy provides high quality and impactful support to the children of Generation Hope Scholars; Managing and building a high-performing team of case managers.  Primary Responsibilities: Early Childhood Education Program Design and Evaluation Design lesson plans aligned to standards that challenge, engage, inspire, and empower our Scholars’ children. Our Early Childhood Manager must be able to identify and develop high-quality early childhood instruction. Lesson plans should be focused on literacy, language, cognitive, and social-emotional development and should be designed with an equity lens.  Foster a cohesive shared vision for early childhood education at Generation Hope and ensure that Hope Coaches (i.e., case managers), facilitators, leadership, volunteers, and Scholars all understand the philosophy and purpose of Next Generation Academy and how they can support its success. Use data to improve instruction. Our Early Childhood Manager should be familiar with developmental assessments and implement clear, consistent strategies for using data to analyze student success and use the results to address gaps and inequities. Track and maintain Scholar and child data (i.e., contact information, grades, mentor meetings, developmental screenings, and milestones) using evaluation tracking software. Partner with the Director of Programming to collect and analyze data for program evaluation purposes.  Work with the Community Engagement Manager to improve recruitment of group mentors and ensure childcare volunteers are trained and carry out programming according to our early childhood philosophy.   Program Implementation Plan and lead educational programming for Scholar’s children during Generation Hope trainings, monthly dinners, etc.  Recruit and organize external facilitators for childcare sessions, refining and updating policies for childcare volunteers, and improving and leading all training for childcare volunteers.  Plan monthly Family Dinners and Parent Connect meetings in DC, Maryland, and Virginia, including recruiting facilitators and ensuring quality.  Manage a small caseload of Scholar Families, providing academic and life support to ensure that they earn their degrees, monthly home visiting using the Parents as Teachers curriculum, and support their child’s development. Supervision and Leadership  Manage 2-4 case managers, ensuring they are supported in their professional growth through weekly 1:1 meetings, home visit observations, and regularly providing coaching  and guidance.  Work with the Director of Programming and College and Career Success Manager to hold weekly program team meetings and Next Generation Academy staff meetings and plan regular morale activities for the program team. Partnership Building  Ensure a positive and impactful volunteer experience for our group mentors, including gathering their feedback throughout the year both formally and informally, ensuring that group mentors are being thanked and appreciated, leading the group mentor interview, selection, and matching processes, and planning and executing the annual group mentor training. Build community partnerships with nonprofits, service organizations, and government agencies to provide Generation Hope Scholars’ children services. Represent Generation Hope at relevant convenings on early childhood topics, such as conferences, roundtables, etc., as appropriate.  Other Maintain in-depth knowledge of both federal and location-specific childcare policies and best practices in selecting childcare and provide advice on childcare issues to Scholars, Sponsors, and program staff as necessary.  Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Other duties as assigned. REQUIRED SKILLS AND KNOWLEDGE:  Bachelor’s Degree in Early Childhood Education or related field plus one-year related work experience in a licensed early childhood program OR a combination of post-secondary education and experience equal to five years At least three years experience working with high school or college-age youth, particularly youth from marginalized communities At least two years of management experience  Ability to analyze and interpret program performance data and make data-driven adjustments to maximize the impact Ability to self-direct and prioritize among competing goals and to initiate process improvements Goal-oriented, with strong initiative and creative problem-solving skills Experience creating and executing overarching plans to meet organizational goals Demonstrated ability to innovate in order to improve programs or processes and dedication to the goal of continuous improvement Flexible and willing to contribute when necessary to projects outside of own department Experience planning and facilitating or co-leading workshops and events Access to reliable, insured transportation to get to events around the D.C. metro area Willingness to adjust hours to accommodate the needs and schedules of Scholars and their children. Must be available for special events and trainings, which may occur on evenings and weekends. Please note that all Generation Hope staff are currently working remotely in accordance with the CDC guidelines. In-person work will resume when it is safe to do so. Unquestioned integrity and commitment to Generation Hope’s mission and values THE FOLLOWING QUALIFICATIONS ARE PREFERRED: Experience working with teen parents is strongly preferred. Experience working with low-income children is a  plus. Experience with home visiting or family case management is a plus.  Experience with program evaluation is a plus. Bilingual Spanish/English is a plus SALARY AND BENEFITS: Generation Hope provides a competitive salary with full benefits, including 403(b), health, dental, and paid time off.  To apply, please complete the online application .  If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call. Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.

About Generation Hope:  Founded in 2010, Generation Hope provides mentoring, tuition assistance, case management, and other resources and services to help teen parents become college graduates and to help their children become kindergarten rock stars. To date we have provided more than $750,000 in tuition assistance, supported 200 teen parents in college, celebrated 100 degrees, and worked with 30 children of young parents in enhancing their early childhood education.  We are also launching national work, including a technical assistance program with colleges and universities to assist them in better serving student parents and a policy and advocacy agenda driven by our Scholars.  Click here to learn more about Generation Hope.  Position: The  College and Career Success Manager works with the Director of Programming to manage the Generation Hope Scholar Program and is responsible for leading Generation Hope’s Career Readiness Program. This role has ultimate accountability over the organization’s success in meeting career-readiness goals for teen parents in the Scholar Program. The  College and Career Success Manager manages Scholar Program Coordinators and works closely with the Director of Programming to continuously improve the processes, function, and outcomes of the program. S/he also represents Generation Hope to nonprofit partners, students, donors and various other constituent groups. The  College and Career Success Manager should have a solid track record in working with youth and children, a background in college access and/or college success advising, experience in managing a team, possess strategic planning skills, provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers. She/he must have a demonstrated interest in serving low-income students and be dedicated to doing whatever it takes to support our students to and through college. Primary Responsibilities: Career Readiness Program Management Lead and improve exciting, career-enhancing programming for Scholars, including: Planning, executing, and evaluating the annual Career Clinic  Recruiting members for the Corporate Advisory Council and building and maintaining partnerships with other companies and employers, in partnership with the Director of Development, to create opportunities for Scholars Convening the Corporate Advisory Council regularly to achieve programmatic outcomes and cultivate corporate relationships Creating a curriculum for one-on-one career coaching for Generation Hope Scholars and carrying out coaching sessions Managing the annual internship program, which includes annually placing a cohort of Generation Hope Scholars in internships and designing training and supports to ensure that their experiences are successful Evaluate the Career Readiness Program, including designing data collection systems, collecting data, and tracking progress on career outputs and outcomes as well as communicating metrics to internal and external stakeholders and innovating around areas for improvement Maintain in-depth knowledge of effective and creative career supports and workforce development efforts in order to provide training and support to staff and Scholars Scholar Program Support Ensure Scholars receive stellar training by collaborating with the Director of Programming and other program staff and by managing, executing, and evaluating the annual Summer Bridge college transition program as well as two In-Service Trainings annually Support program team in troubleshooting issues within Scholar/Sponsor relationships and develop strategies to improve and strengthen these relationships, such as addressing challenges through trainings or implementing a month-long campaign or incentive program Maintain in-depth knowledge of both federal and school-specific financial aid policies and procedures in order to provide training and support to staff and Scholars Provide ongoing and consistent support to Generation Hope mentors by: Assessing their experiences as mentors annually and providing various opportunities throughout the year for feedback Planning and attending activities to foster mentor relationships and peer support and to ensure mentors feel appreciated, such as potlucks or coffee chats  Convening and managing the Sponsor Leadership Council Communicating feedback and mentor needs to the program team and providing suggestions for mentoring improvements and enhancements Management and Leadership  Supervise 2-5 Scholar Program Coordinators, including holding weekly 1:1 meetings for each case manager and providing advice, guidance, and development Work with the Director of Programming to hold weekly program team meetings and regular morale activities for the program team Case Management Manage a small caseload of teen parents attending college, providing academic and life support to ensure that they earn their degrees Track and maintain Scholar data (contact information, grades, mentor meetings, etc.) using evaluation tracking software. Work with the Director of Programming to collect and analyze data for program evaluation purposes.  Other Work with the Director of Programming to create and strengthen relationships with local colleges and universities to benefit Generation Hope Scholars Represent Generation Hope at relevant convenings on higher-ed topics, such as conferences, roundtables, etc., as appropriate  Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies Other duties as assigned WE ARE LOOKING FOR A HARDWORKING, INNOVATIVE, COLLABORATIVE INDIVIDUAL WHO THRIVES IN A FAST PACED ENVIRONMENT. THE SUCCESSFUL CANDIDATE WILL HAVE THESE QUALITIES/QUALIFICATIONS: Required Qualifications: Bachelor’s degree At least five years experience working with youth, particularly youth from marginalized communities At least two years experience with college counseling/advising and/or workforce readiness At least two years of management experience  Ability to analyze and interpret program performance data and make data-driven adjustments to maximize impact.  Compelling and confident public speaker who is comfortable speaking and presenting in both formal and informal settings Committed to racial equity with an understanding of the systemic challenges contributing to poverty  Strong relationship-builder who can connect with a diverse range of people and groups and inspire people to action  Comfortable making fundraising asks of companies involved in the Career Readiness Program and able to “close the deal’ Excellent written, oral, and verbal communication skills with keen attention to detail and strong organizational skills.  Fantastic customer service ethic and high expectations for quality Experience planning and facilitating or co-leading workshops and events Ability to make people feel comfortable and create rapport Access to a vehicle to get to events/meetings around the D.C. metro area that may not be metro-accessible Willingness to adjust hours to accommodate the needs and schedules of Scholars. Must be available for special events and trainings, which may occur on evenings and weekends. Unquestioned integrity and commitment to Generation Hope’s mission and values Desired Qualifications: Experience with working with teen parents  Experience with program evaluation Bilingual Spanish/English Understanding of the college financial aid process and financial aid options and of public benefits and services available for low-income populations in the D.C. metro area