Cummins Behavioral Health Systems, Inc
Avon, IN, USA 46123
Cummins Behavioral Health Systems, Inc . is seeking a licensed therapist with a background in social work and/or mental healthcare, and with leadership experience for a rewarding and challenging position as Director of Crisis Services.
Job Summary:
The Director of Crisis Services is responsible for leading outpatient crisis services throughout Cummins, consistent with evidence-based practices that are recognized within the behavioral health industry. Working in collaboration with the organization's leadership, the Director of Crisis Services leads program and service development initiatives and ensures the quality and consistency of this division's clinical practices throughout Cummins' service delivery area. In coordination with the organization's leadership, provides direct support and assistance to persons in crisis and the clinical providers working within this division; conducts quality and performance improvement initiatives; and assists colleagues as they develop and implement strategies to meet the needs of persons in crisis and organizational systems that assist persons in crisis.
The Director of Crisis Services provides a combination of clinical knowledge, case management, leadership, supervision, program evaluation and Continuous Quality Improvement (CQI) services to establish, support, continuously improve and maintain a high-performing, high-fidelity crisis team serving consumers in psychiatric, substance use, suicidal, homicidal, or other crises.
The crisis team provides crisis intervention services to diverse individuals, families, and other professionals assisting those in crisis. Utilizing contemporary crisis prevention and intervention evidence-based practices, team members work as a member of an interdisciplinary team that includes Peer Recovery Specialists, Crisis Intervention Specialist, Crisis Intervention Therapists, and community emergency response systems including but not limited to local law enforcement, hospitals, and emergency first responders.
The Director of Crisis Services position may work non-traditional hours as this position is the member of a Crisis Response Team that serves Cummins consumers 24-hours per day, 7 days per week. The position consists of a combination of virtual service and face-to-face service in the community, mindful of safety guidelines and risk mitigation procedures.
The crisis team will utilize the following models and approaches to guide the individual and/or family in a position of crisis to a position of safety, necessary to pursue whole person health including:
Evidence based practice for Assessing and Managing Suicide Response.
Trauma and Shame-informed Treatment.
Motivational Interviewing (MI).
The Wellness and Recovery Model and Approach including the inclusion of Peer Recovery Specialists and community allies in the interdisciplinary team approach.
Person and Family-Centered Treatment Planning (PCTP)
Essential Functions:
Crisis Services Program
Provide clinical feedback and recommendations to treatment teams and crisis system workers in order to optimize effective clinical care to persons with high-risk behaviors.
Oversee the planning, development, and implementation of clinical programs within the area of crisis services. Serve as chair or co-chair of program development task groups and committees related to crisis services program initiatives.
Review, revise, develop, and implement clinical and operational policies, procedures, and processes related to the area of crisis services consistent with the organization's goals and professional standards.
Monitor the delivery of crisis services programs and ensure the programs and services offered contribute to the organization's mission, vision, and values statement.
Assist the crisis team in shift coverage, staffing, scheduling, and other managerial duties as needed or required. Coverage of key crisis positions may be required.
Effectively promote, plan, and collaborate with other organizations to enhance crisis service delivery in Cummins service areas including but not limited to building partnerships with organizations across the crisis service delivery continuum, create/approve marketing materials, participate in and attend community meetings concerning crisis services and/or the continuum of crisis services.
Work with leadership to expand crisis services in Cummins service delivery areas.
Quality Assurance
Conduct oversight of clinical practices and systems related to crisis services, maintaining attentiveness to solutions for needed systemic improvements.
Ensure that appropriate risk management practices are established and carried out within crisis services.
Ensure compliance with the requirements of internal and external policies, ethical standards, procedures, laws, contracts, payers, regulations, accreditation standards, and the organization's corporate compliance plan as related to crisis services.
Provide clinical staffing to crisis staff as needed or required.
Professional Development and Performance Improvement
Design and implement performance improvement initiatives to ensure quality and consistency of care and to meet all other needs and expectations of the organization.
Train, teach and guide clinical providers in the usage and refinement of evidence-based clinical practice related to crisis services, necessary for strong clinical outcomes for persons served.
Establish timely and effective communication with appropriate staff to keep them aware of important corporate information, as well as to receive information and insights from them.
Organizational Leadership
Continuously gather, analyze, and interpret appropriate data from internal and external sources to measure key changes in the business climate, market performance, customer satisfaction, future community needs, and performance of county operations.
Provide regular program reports to key systems within Cummins such as Risk Management and Clinical Policy Performance Improvement Committee.
Participate in community, professional, and other activities to advance the interests of the organization and those it serves.
Ensure that respective organizational areas receive adequate advice, assistance, and service to aid them in attaining corporate and business unit objectives, and to be a source of technical assistance related to this service division.
Training and Development:
Participates in continuing education programs and in-service training on request or in conjunction with developmental and training goals or as deemed appropriate to increase personal and professional effectiveness and improve the service quality provided our customers. This individual serves a key role in the development and provision of in-house staff training in the area of crisis services. As appropriate, individual will maintain compliance with Indiana licensure requirements pertaining to continuing education units [CEU's].
Policies and Procedures:
The Clinical Director of Crisis Services is instrumental in developing policies and procedures within the areas overseen. Must have in-depth knowledge of plans and corporate policies and procedures related to the area of crisis services and educate staff about these issues on an ongoing basis. This individual serves as a role model with regard to mission, vision, values, standards, and policy and procedure compliance. This individual will meet all documentation requirements as required by the organization.
Ability to follow corporate guidelines related to personnel policies and procedures and compliance with internal and external standards including:
Will support and demonstrate through his/her actions the philosophy of Cummins Behavioral Health Systems, Inc., as well as its corporate mission, vision, and values;
Will abide by Cummins' policies and procedures, and will meet all documentation requirements.
Comply with internal and external reporting and compliancy requirements, as needed or required, including, the Joint Commission, DMHA, OMPP, OSHA, and other internal/external standards, and adherence to and promotion of the Corporate Compliance Program at Cummins Behavioral Health Systems, Inc.
Education and/or Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additionally, the following education/experience is required.
Master's degree in behavioral health, social work, counseling, or other related field, and be licensed in the state of Indiana as an LCSW, LMHC, and/or LMFT, or advanced degree in nursing or related health field.
Extensive clinical and operations experience on a regional /multiple facility level.
Three to five years' experience as a senior clinician and/or administrator in an accredited behavioral health organization of similar size or larger than Cummins.
Knowledge and Skills:
The competencies listed below are representative of the knowledge and skill required to perform this job:
Demonstrated competencies and the ability to implement performance improvement practices in the clinical setting.
Advanced knowledge of clinical standards, best practices, and modalities of treatment in the area overseen.
Expertise in and commitment to internal and external customer service.
Planning, business, financial; and other management skills.
Must possess exceptional interpersonal and written/verbal communication skills, including clinical documentation skills.
Must be able to document services with an electronic clinical record, clearly indicating an understanding of the consumer's medical necessity for each service provided.
Abilities:
The competencies listed below are representative of the abilities required to perform this job:
Ability to maintain ethical behavior in relationship with the consumer.
Ability to work efficiently and as a team member.
Ability to form a collaborative partnership with the consumer.
Ability to demonstrate good judgment and decision-making independent of the need for direct supervision (although subject to review) and written protocols.
Ability to apply knowledge and demonstrate effectiveness when working with consumers (and their family members) with severe and persistent mental illness, significant behavioral issues, addictions, and/or severe emotional disabilities.
Must demonstrate an ability to work in a performance improvement environment as a member of a high-performance work team.
Ability to provide courteous customer service to consumers, community partners and other staff members.
Compensation and benefits:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional and Leadership Training and advancement
Diverse career tracts
Comprehensive benefit package
Clinical support from leaders in field
Matching contributions to your 401K program
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226297-47726.html
Cummins Behavioral Health Systems, Inc . is seeking a licensed therapist with a background in social work and/or mental healthcare, and with leadership experience for a rewarding and challenging position as Director of Crisis Services.
Job Summary:
The Director of Crisis Services is responsible for leading outpatient crisis services throughout Cummins, consistent with evidence-based practices that are recognized within the behavioral health industry. Working in collaboration with the organization's leadership, the Director of Crisis Services leads program and service development initiatives and ensures the quality and consistency of this division's clinical practices throughout Cummins' service delivery area. In coordination with the organization's leadership, provides direct support and assistance to persons in crisis and the clinical providers working within this division; conducts quality and performance improvement initiatives; and assists colleagues as they develop and implement strategies to meet the needs of persons in crisis and organizational systems that assist persons in crisis.
The Director of Crisis Services provides a combination of clinical knowledge, case management, leadership, supervision, program evaluation and Continuous Quality Improvement (CQI) services to establish, support, continuously improve and maintain a high-performing, high-fidelity crisis team serving consumers in psychiatric, substance use, suicidal, homicidal, or other crises.
The crisis team provides crisis intervention services to diverse individuals, families, and other professionals assisting those in crisis. Utilizing contemporary crisis prevention and intervention evidence-based practices, team members work as a member of an interdisciplinary team that includes Peer Recovery Specialists, Crisis Intervention Specialist, Crisis Intervention Therapists, and community emergency response systems including but not limited to local law enforcement, hospitals, and emergency first responders.
The Director of Crisis Services position may work non-traditional hours as this position is the member of a Crisis Response Team that serves Cummins consumers 24-hours per day, 7 days per week. The position consists of a combination of virtual service and face-to-face service in the community, mindful of safety guidelines and risk mitigation procedures.
The crisis team will utilize the following models and approaches to guide the individual and/or family in a position of crisis to a position of safety, necessary to pursue whole person health including:
Evidence based practice for Assessing and Managing Suicide Response.
Trauma and Shame-informed Treatment.
Motivational Interviewing (MI).
The Wellness and Recovery Model and Approach including the inclusion of Peer Recovery Specialists and community allies in the interdisciplinary team approach.
Person and Family-Centered Treatment Planning (PCTP)
Essential Functions:
Crisis Services Program
Provide clinical feedback and recommendations to treatment teams and crisis system workers in order to optimize effective clinical care to persons with high-risk behaviors.
Oversee the planning, development, and implementation of clinical programs within the area of crisis services. Serve as chair or co-chair of program development task groups and committees related to crisis services program initiatives.
Review, revise, develop, and implement clinical and operational policies, procedures, and processes related to the area of crisis services consistent with the organization's goals and professional standards.
Monitor the delivery of crisis services programs and ensure the programs and services offered contribute to the organization's mission, vision, and values statement.
Assist the crisis team in shift coverage, staffing, scheduling, and other managerial duties as needed or required. Coverage of key crisis positions may be required.
Effectively promote, plan, and collaborate with other organizations to enhance crisis service delivery in Cummins service areas including but not limited to building partnerships with organizations across the crisis service delivery continuum, create/approve marketing materials, participate in and attend community meetings concerning crisis services and/or the continuum of crisis services.
Work with leadership to expand crisis services in Cummins service delivery areas.
Quality Assurance
Conduct oversight of clinical practices and systems related to crisis services, maintaining attentiveness to solutions for needed systemic improvements.
Ensure that appropriate risk management practices are established and carried out within crisis services.
Ensure compliance with the requirements of internal and external policies, ethical standards, procedures, laws, contracts, payers, regulations, accreditation standards, and the organization's corporate compliance plan as related to crisis services.
Provide clinical staffing to crisis staff as needed or required.
Professional Development and Performance Improvement
Design and implement performance improvement initiatives to ensure quality and consistency of care and to meet all other needs and expectations of the organization.
Train, teach and guide clinical providers in the usage and refinement of evidence-based clinical practice related to crisis services, necessary for strong clinical outcomes for persons served.
Establish timely and effective communication with appropriate staff to keep them aware of important corporate information, as well as to receive information and insights from them.
Organizational Leadership
Continuously gather, analyze, and interpret appropriate data from internal and external sources to measure key changes in the business climate, market performance, customer satisfaction, future community needs, and performance of county operations.
Provide regular program reports to key systems within Cummins such as Risk Management and Clinical Policy Performance Improvement Committee.
Participate in community, professional, and other activities to advance the interests of the organization and those it serves.
Ensure that respective organizational areas receive adequate advice, assistance, and service to aid them in attaining corporate and business unit objectives, and to be a source of technical assistance related to this service division.
Training and Development:
Participates in continuing education programs and in-service training on request or in conjunction with developmental and training goals or as deemed appropriate to increase personal and professional effectiveness and improve the service quality provided our customers. This individual serves a key role in the development and provision of in-house staff training in the area of crisis services. As appropriate, individual will maintain compliance with Indiana licensure requirements pertaining to continuing education units [CEU's].
Policies and Procedures:
The Clinical Director of Crisis Services is instrumental in developing policies and procedures within the areas overseen. Must have in-depth knowledge of plans and corporate policies and procedures related to the area of crisis services and educate staff about these issues on an ongoing basis. This individual serves as a role model with regard to mission, vision, values, standards, and policy and procedure compliance. This individual will meet all documentation requirements as required by the organization.
Ability to follow corporate guidelines related to personnel policies and procedures and compliance with internal and external standards including:
Will support and demonstrate through his/her actions the philosophy of Cummins Behavioral Health Systems, Inc., as well as its corporate mission, vision, and values;
Will abide by Cummins' policies and procedures, and will meet all documentation requirements.
Comply with internal and external reporting and compliancy requirements, as needed or required, including, the Joint Commission, DMHA, OMPP, OSHA, and other internal/external standards, and adherence to and promotion of the Corporate Compliance Program at Cummins Behavioral Health Systems, Inc.
Education and/or Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additionally, the following education/experience is required.
Master's degree in behavioral health, social work, counseling, or other related field, and be licensed in the state of Indiana as an LCSW, LMHC, and/or LMFT, or advanced degree in nursing or related health field.
Extensive clinical and operations experience on a regional /multiple facility level.
Three to five years' experience as a senior clinician and/or administrator in an accredited behavioral health organization of similar size or larger than Cummins.
Knowledge and Skills:
The competencies listed below are representative of the knowledge and skill required to perform this job:
Demonstrated competencies and the ability to implement performance improvement practices in the clinical setting.
Advanced knowledge of clinical standards, best practices, and modalities of treatment in the area overseen.
Expertise in and commitment to internal and external customer service.
Planning, business, financial; and other management skills.
Must possess exceptional interpersonal and written/verbal communication skills, including clinical documentation skills.
Must be able to document services with an electronic clinical record, clearly indicating an understanding of the consumer's medical necessity for each service provided.
Abilities:
The competencies listed below are representative of the abilities required to perform this job:
Ability to maintain ethical behavior in relationship with the consumer.
Ability to work efficiently and as a team member.
Ability to form a collaborative partnership with the consumer.
Ability to demonstrate good judgment and decision-making independent of the need for direct supervision (although subject to review) and written protocols.
Ability to apply knowledge and demonstrate effectiveness when working with consumers (and their family members) with severe and persistent mental illness, significant behavioral issues, addictions, and/or severe emotional disabilities.
Must demonstrate an ability to work in a performance improvement environment as a member of a high-performance work team.
Ability to provide courteous customer service to consumers, community partners and other staff members.
Compensation and benefits:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional and Leadership Training and advancement
Diverse career tracts
Comprehensive benefit package
Clinical support from leaders in field
Matching contributions to your 401K program
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226297-47726.html
Executive Ethics Commission
Springfield, IL
Human Resources Director
Number of vacancies: 1
Salary Range: $82,000-$90,000 Based on Qualifications
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of Human Resources Director. The EEC promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity. The Commission's activities range from overseeing annual ethics training to enforcing the Ethics Act for all employees of the executive branch of State government. The EEC also provides independent oversight of the procurement process. The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer.
The staff members of the Executive Ethics Commission are dedicated public servants focused on providing exceptional service and valuable results to the people we serve. The Human Resources Director is joining the agency as the new Executive Director continues to modernize the agency’s operations. The ideal candidate will serve as a dynamic leader who aligns and executes HR strategy to contribute to the agency’s success. This role will be instrumental in shaping the agency’s culture, supporting agency strategies, and developing a talent pipeline necessary to make an impact.
The ideal candidate will be a process-driven individual with strong hands-on experience creating strategy and aligning policies, programs, and practices with industry best practices and applicable laws. Individuals who can navigate complex challenges and think and plan strategically, while balancing the rules of human resources with humanity, compassion, and care for our team. We are looking for a dependable person who meets commitments and is committed to professional development. We endeavor to own our decisions and our mistakes but celebrate our achievements.
The Human Resources Director will guide and coordinate the implementation of policies and manage the services, practices, and programs of the Human Resources Unit. The Director will also ensure human resource practices, objectives, policies, and procedures utilized within the EEC are compliant with applicable laws, rules, and regulations, and applicable executive orders.
Responsibilities of the Human Resources Director include:
Lead a Human Resources team focused on driving accountability.
Manage and administer the various HR functions such as policy development and implementation, recruitment, compensation, learning and development, employee relations, personnel file management, record keeping, as well as compliance.
Communicate, model, and enforce agency values.
Respond to employees regarding employee relation issues.
Advise department managers on all personnel matters, including employee relation issues; Performance, Growth and Achievement Plan (PGAP); wage and salary reviews; and other employment matters.
Develop, manage, and conduct new employee orientation and manager training.
Own the talent management life cycle with proactive workforce planning, talent acquisition, performance management, organizational design, and employee experience.
Provide direction and consultation on emerging trends and evolving recruiting practices for talent.
Develop and utilize metrics and reports to ensure productivity and effectiveness of recruiting efforts.
Ensure a safe work environment.
Support the agency by assisting with the creation and implementation of Diversity, Equity and Inclusion initiatives and action plans.
Manager and direct the HR Representative and other junior members of the HR team.
Develop and maintain a strong, interactive relationship with all HR team members, as well as assist with their professional development.
Serve as State Retirement Coordinator, Group Insurance Representative, Family Medical Leave Act (FMLA) Coordinator, and American with Disabilities Act (ADA) Coordinator.
Coordinate the planning and host the EEC All Employee Bi-Annual Forum.
Serve as administrator of the electronic Central Time and Attendance System (CTAS) and eTime; establish and maintain electronic employee timekeeping records through CTAS and eTime; oversee submission of and maintain hard-copy timekeeping records for employees unable to participate in CTAS and eTime.
Provide support to the Office Administrator with payroll.
Ensures human resource practices, objectives, policies, and procedures utilized within the EEC are compliant with applicable laws, rules, and policies by researching laws and statutes, and implementing and updating practices, policies and procedures as needed.
Manage special projects as needed and all other tasks or activities needed for the achievement of agency goals.
Minimum Requirements:
To become a part of this energetic and exceptional organization the Human Resources Director must possess the following qualifications and skills:
Bachelor’s degree
7+ years of progressive Human Resources experience with evidence of aligning HR strategy to business strategies.
Extensive knowledge of human resources as well as laws, rules, policies, and best practices regarding human resources.
Extensive demonstrated knowledge of Microsoft Office applications as well as working knowledge of video conferencing software such as WebEx, Teams, and/or Zoom.
Demonstrated ability to exercise sound judgment and discretion.
Ability to maintain objectivity and confidentiality while addressing employee and agency issues.
Excellent interpersonal skills and ability to maintain cooperative working relationships.
Ability to communicate well, both verbally and written.
Proven leadership, project management, and time management skills.
Strong functional leadership with team skills to support the agency’s needs.
Solid business acumen, management reporting, and problem-solving skills.
Preferred Requirements:
Bachelor’s degree or higher in Human Resources or a related field.
8+ years of progressive Human Resources experience with evidence of aligning HR strategy to business strategies.
Evidence of continued education regarding Human Resources.
Demonstrated ability to use Human Resource information applications and learn HCM and SAP
Human Resources Certification.
Evidence of intermediate + knowledge of Microsoft Office applications (including but not limited to Word, Excel, Forms, Lists, Planner etc.)
Office Information The Human Resources Director will report to the Chief Counsel of Human Resources/Senior Counsel. The HR Director will work in a collaborative environment, interacting with state employees and the public via email, mail, telephone, WebEx, Zoom, Microsoft Teams, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: 401 South Spring Street, William Stratton Building, Room 515
Springfield, Illinois 62706
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with generous health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services.
Agency Contact: Executive Ethics Commission Human Resources Office: EEC.HR@illinois.gov
How to Apply: Email a resume and cover letter to EEC.HR@illinois.gov by 4:30pm on Friday, April 5, 2021.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Human Resources Director
Number of vacancies: 1
Salary Range: $82,000-$90,000 Based on Qualifications
The Executive Ethics Commission (EEC) of the State of Illinois seeks applicants for the position of Human Resources Director. The EEC promotes ethics in public service and ensures that the State's business is conducted with efficiency, transparency, fairness, and integrity. The Commission's activities range from overseeing annual ethics training to enforcing the Ethics Act for all employees of the executive branch of State government. The EEC also provides independent oversight of the procurement process. The EEC is a nine-member commission. Five commissioners are appointed by the Governor, and one commissioner each is appointed from the Attorney General, Secretary of State, Comptroller, and Treasurer.
The staff members of the Executive Ethics Commission are dedicated public servants focused on providing exceptional service and valuable results to the people we serve. The Human Resources Director is joining the agency as the new Executive Director continues to modernize the agency’s operations. The ideal candidate will serve as a dynamic leader who aligns and executes HR strategy to contribute to the agency’s success. This role will be instrumental in shaping the agency’s culture, supporting agency strategies, and developing a talent pipeline necessary to make an impact.
The ideal candidate will be a process-driven individual with strong hands-on experience creating strategy and aligning policies, programs, and practices with industry best practices and applicable laws. Individuals who can navigate complex challenges and think and plan strategically, while balancing the rules of human resources with humanity, compassion, and care for our team. We are looking for a dependable person who meets commitments and is committed to professional development. We endeavor to own our decisions and our mistakes but celebrate our achievements.
The Human Resources Director will guide and coordinate the implementation of policies and manage the services, practices, and programs of the Human Resources Unit. The Director will also ensure human resource practices, objectives, policies, and procedures utilized within the EEC are compliant with applicable laws, rules, and regulations, and applicable executive orders.
Responsibilities of the Human Resources Director include:
Lead a Human Resources team focused on driving accountability.
Manage and administer the various HR functions such as policy development and implementation, recruitment, compensation, learning and development, employee relations, personnel file management, record keeping, as well as compliance.
Communicate, model, and enforce agency values.
Respond to employees regarding employee relation issues.
Advise department managers on all personnel matters, including employee relation issues; Performance, Growth and Achievement Plan (PGAP); wage and salary reviews; and other employment matters.
Develop, manage, and conduct new employee orientation and manager training.
Own the talent management life cycle with proactive workforce planning, talent acquisition, performance management, organizational design, and employee experience.
Provide direction and consultation on emerging trends and evolving recruiting practices for talent.
Develop and utilize metrics and reports to ensure productivity and effectiveness of recruiting efforts.
Ensure a safe work environment.
Support the agency by assisting with the creation and implementation of Diversity, Equity and Inclusion initiatives and action plans.
Manager and direct the HR Representative and other junior members of the HR team.
Develop and maintain a strong, interactive relationship with all HR team members, as well as assist with their professional development.
Serve as State Retirement Coordinator, Group Insurance Representative, Family Medical Leave Act (FMLA) Coordinator, and American with Disabilities Act (ADA) Coordinator.
Coordinate the planning and host the EEC All Employee Bi-Annual Forum.
Serve as administrator of the electronic Central Time and Attendance System (CTAS) and eTime; establish and maintain electronic employee timekeeping records through CTAS and eTime; oversee submission of and maintain hard-copy timekeeping records for employees unable to participate in CTAS and eTime.
Provide support to the Office Administrator with payroll.
Ensures human resource practices, objectives, policies, and procedures utilized within the EEC are compliant with applicable laws, rules, and policies by researching laws and statutes, and implementing and updating practices, policies and procedures as needed.
Manage special projects as needed and all other tasks or activities needed for the achievement of agency goals.
Minimum Requirements:
To become a part of this energetic and exceptional organization the Human Resources Director must possess the following qualifications and skills:
Bachelor’s degree
7+ years of progressive Human Resources experience with evidence of aligning HR strategy to business strategies.
Extensive knowledge of human resources as well as laws, rules, policies, and best practices regarding human resources.
Extensive demonstrated knowledge of Microsoft Office applications as well as working knowledge of video conferencing software such as WebEx, Teams, and/or Zoom.
Demonstrated ability to exercise sound judgment and discretion.
Ability to maintain objectivity and confidentiality while addressing employee and agency issues.
Excellent interpersonal skills and ability to maintain cooperative working relationships.
Ability to communicate well, both verbally and written.
Proven leadership, project management, and time management skills.
Strong functional leadership with team skills to support the agency’s needs.
Solid business acumen, management reporting, and problem-solving skills.
Preferred Requirements:
Bachelor’s degree or higher in Human Resources or a related field.
8+ years of progressive Human Resources experience with evidence of aligning HR strategy to business strategies.
Evidence of continued education regarding Human Resources.
Demonstrated ability to use Human Resource information applications and learn HCM and SAP
Human Resources Certification.
Evidence of intermediate + knowledge of Microsoft Office applications (including but not limited to Word, Excel, Forms, Lists, Planner etc.)
Office Information The Human Resources Director will report to the Chief Counsel of Human Resources/Senior Counsel. The HR Director will work in a collaborative environment, interacting with state employees and the public via email, mail, telephone, WebEx, Zoom, Microsoft Teams, and in person. The work location is an office setting, requiring business casual or business dress attire.
Address: 401 South Spring Street, William Stratton Building, Room 515
Springfield, Illinois 62706
Work hours: This is a full-time position with a work week consisting of 37 ½ hours per work during normal business hours.
Benefits: This position is eligible to be a member of the State of Illinois Group Insurance program with generous health, dental, vision, and life insurance coverage options. Additionally, this position will earn 12 paid sick days per calendar year, a minimum of 10 paid vacation days per calendar year, 3 paid personal days per calendar year, and 12 paid state holidays per calendar year, prorated based on start date.
This is a non-code position. This position is not subject to collective bargaining and does not require a current grade from Central Management Services.
Agency Contact: Executive Ethics Commission Human Resources Office: EEC.HR@illinois.gov
How to Apply: Email a resume and cover letter to EEC.HR@illinois.gov by 4:30pm on Friday, April 5, 2021.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire.
The Executive Ethics Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. Please contact the Human Resources Office with requests for reasonable accommodations. The Equal Employment Opportunity / American with Disabilities Act Officer is responsible for ensuring compliance with these laws. Any issues or concerns should be addressed to the EEO/ADA Officer at 401 S. Spring St, Room 515, Springfield, Illinois, 62706, or by calling (217) 558-1393.
Quorum
Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.
As a Customer Account Executive , you will contribute to the overall growth of the company by driving expansion sales with existing clients. You will work closely with Quorum’s Customer Success Managers to identify cross-sell targets in their portfolios. Then, communicate directly with clients to uncover and understand their individual needs, recommend solutions to solve those challenges, and execute on contracts to achieve your revenue target.
This role includes responsibility for expansion sales to potential clients. This role does not include responsibility for renewals for existing clients and/or new logo sales to potential clients.
The Customer Account Executive will report directly to the Director of Emerging Markets and will be part of a new team dedicated exclusively to client expansion. This is an excellent opportunity for an entrepreneurial sales executive who wants to help build a new sales function.
What You'll Do
First Week: You'll learn the history of Quorum, get introduced to colleagues inside the Customer Success team and start learning our culture. You and your manager will review a comprehensive onboarding plan that will address the product and market knowledge you need to work with Quorum clients. You will also be introduced to the Expansion Sales Playbook along with other relevant sales systems and assets (Salesforce, etc). Finally, your manager will outline expectations for lead and opportunity conversion required to meet your sales targets.
First Month: You will participate in sales training to build a fundamental understanding of Quorum’s products, primary value propositions and use cases, and buyer personas. You will shadow demos with potential clients and trainings with current clients. During this time you will gain an intimate knowledge of the Quorum sales process and begin reviewing the existing sales pipeline for your portfolio of clients.
First Six Months: After successfully completing sales onboarding, you will assume full cross sell responsibilities for clients within your portfolio, converting leads created by Customer Success Managers along with executing your own prospecting to uncover new cross sell opportunities. With the help of the customer success management team, customer success operations and marketing assets you will be expected to build and manage your pipeline.
First Year: You will demonstrate mastery of the Quorum products and lead a healthy pipeline to achieve annuals sales quotas. Success in the role requires proving yourself a partner both to the customer success management team and to Quorum’s clients.
About You
You want to make a meaningful impact on the growth of a startup and have experience selling a multi-product Software-as-a-Service (SaaS) solution
You take pride in having a proven track record of meeting and exceeding revenue targets
You have experience selling a product with an average sales price (ASP) of at least $5,000 in annual recurring revenue
You believe that revenue growth derives from demonstrating recurring value to the customer and have used a consultative or value-based sales approach. (Bonus points: You’ve studied and practiced Challenger Sales methodology!)
You are enthusiastic about public policy and/or politics—as evidenced by either prior work history or a motivation to join the Quorum team
You identify as a metrics-driven, hungry, and ethical professional
You want to make valuable contributions to a growing team, and plan to do so by consistently reflecting on your strengths and weaknesses, shifting behavior to improve the quality of your work, broadcasting what’s working to your colleagues, and seeking guidance/coaching in areas of growth
You are looking forward to working in a fast-paced environment where you can contribute to the development and implementation of new processes, and have a strong sense of belonging at a growing startup
You will stand out as a candidate if you are able to discover and articulate business and personal pain points when engaging prospects in casual conversation
You’re a rockstar if you are skilled at examining a sales pipeline and adapting behavior based on self-identified pipeline performance metrics
About the Business Development Team
We are proud to be the engine of growth for our company year over year without the need for outside investment
Our team is dedicated to building and growing a remarkable company. Working at Quorum on the business development team is a unique and particularly fulfilling experience because each team member not only has a direct impact on our year over year growth rates but also, contributes to our culture of building the business we’d want to do business with
We are dedicated to recommending the best possible solution for the challenges prospects identify and having an honest discourse with our buyer
We take pride in earning the trust of our market through an intentionally respectful approach to competition
We regularly provide peer-to-peer feedback and coaching for one another to ensure the success of our team
We work hard to foster an ambitious and supportive environment, where discourse and peer-to-peer accountability help drive personal and professional growth
We are curious, hardworking, and pursue our goals with perseverance and passion
We are searching for high-energy Account Executives who can recognize opportunities, articulate professional and personal obstacles, and turn leads into long-lasting partnerships
Our Work Environment
We usually work in a vibrant, sunlit space in our modern, open concept office . During the COVID-19 health crisis, most of our team members are working from home in locations around the world. Team members will have the option to work from home until at least June 1, 2021. Those that feel safe re-entering the office earlier can apply to be part of a pilot re-entry program. All candidates need to be willing and able to relocate to the Washington DC area in 2021
Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots
Our team loves to spend time doing fun things outside of the office, which we call Quorum Fun events . Past Quorum Fun events have included apple picking, yoga, and wine tasting
If you'd like to have a big impact at a fast-growing company that is changing the way the advocacy process works, drop us a line. We'd love to talk to you!
Compensation Structure
On Target Earnings (OTE): $80,000 (OTE Varies Based on Sales Quota)
Compensation Mix: 60% Base | 40% Sales Incentive Compensation
Sales incentive compensation is comprised of commissions and a Customer Success team bonus
Benefits: Stock options, 401(k) match, health/dental, 12-weeks paid maternity/paternity/adoption/fostering leave, unlimited PTO, and more.
Quorum Is Working to Advance Pay Equity: What Does That Mean For You? In an effort to continue to build a diverse and inclusive work environment that advances pay equity , Quorum has implemented a “No Negotiation” policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Account Executive role cannot negotiate Quorum’s base salary offer.
Here’s our promise to you:
We will not ask you what you are currently earning.
We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer.
We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them.
If you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a “No Negotiation” policy of some type, here are a few resources: Project Include , AAUW , Ministry for Women , Magoosh .
Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider.
Consistently named one of the top D.C. start-ups to watch since 2016, Quorum builds software that helps public affairs professionals work smarter and move faster. Our philosophy is people-first, whether we're supporting team members in their careers or prioritizing our clients with a best-in-class customer success program. Quorum's clients use our tools to bring a modern approach to advocacy work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and more than a dozen countries.
As a Customer Account Executive , you will contribute to the overall growth of the company by driving expansion sales with existing clients. You will work closely with Quorum’s Customer Success Managers to identify cross-sell targets in their portfolios. Then, communicate directly with clients to uncover and understand their individual needs, recommend solutions to solve those challenges, and execute on contracts to achieve your revenue target.
This role includes responsibility for expansion sales to potential clients. This role does not include responsibility for renewals for existing clients and/or new logo sales to potential clients.
The Customer Account Executive will report directly to the Director of Emerging Markets and will be part of a new team dedicated exclusively to client expansion. This is an excellent opportunity for an entrepreneurial sales executive who wants to help build a new sales function.
What You'll Do
First Week: You'll learn the history of Quorum, get introduced to colleagues inside the Customer Success team and start learning our culture. You and your manager will review a comprehensive onboarding plan that will address the product and market knowledge you need to work with Quorum clients. You will also be introduced to the Expansion Sales Playbook along with other relevant sales systems and assets (Salesforce, etc). Finally, your manager will outline expectations for lead and opportunity conversion required to meet your sales targets.
First Month: You will participate in sales training to build a fundamental understanding of Quorum’s products, primary value propositions and use cases, and buyer personas. You will shadow demos with potential clients and trainings with current clients. During this time you will gain an intimate knowledge of the Quorum sales process and begin reviewing the existing sales pipeline for your portfolio of clients.
First Six Months: After successfully completing sales onboarding, you will assume full cross sell responsibilities for clients within your portfolio, converting leads created by Customer Success Managers along with executing your own prospecting to uncover new cross sell opportunities. With the help of the customer success management team, customer success operations and marketing assets you will be expected to build and manage your pipeline.
First Year: You will demonstrate mastery of the Quorum products and lead a healthy pipeline to achieve annuals sales quotas. Success in the role requires proving yourself a partner both to the customer success management team and to Quorum’s clients.
About You
You want to make a meaningful impact on the growth of a startup and have experience selling a multi-product Software-as-a-Service (SaaS) solution
You take pride in having a proven track record of meeting and exceeding revenue targets
You have experience selling a product with an average sales price (ASP) of at least $5,000 in annual recurring revenue
You believe that revenue growth derives from demonstrating recurring value to the customer and have used a consultative or value-based sales approach. (Bonus points: You’ve studied and practiced Challenger Sales methodology!)
You are enthusiastic about public policy and/or politics—as evidenced by either prior work history or a motivation to join the Quorum team
You identify as a metrics-driven, hungry, and ethical professional
You want to make valuable contributions to a growing team, and plan to do so by consistently reflecting on your strengths and weaknesses, shifting behavior to improve the quality of your work, broadcasting what’s working to your colleagues, and seeking guidance/coaching in areas of growth
You are looking forward to working in a fast-paced environment where you can contribute to the development and implementation of new processes, and have a strong sense of belonging at a growing startup
You will stand out as a candidate if you are able to discover and articulate business and personal pain points when engaging prospects in casual conversation
You’re a rockstar if you are skilled at examining a sales pipeline and adapting behavior based on self-identified pipeline performance metrics
About the Business Development Team
We are proud to be the engine of growth for our company year over year without the need for outside investment
Our team is dedicated to building and growing a remarkable company. Working at Quorum on the business development team is a unique and particularly fulfilling experience because each team member not only has a direct impact on our year over year growth rates but also, contributes to our culture of building the business we’d want to do business with
We are dedicated to recommending the best possible solution for the challenges prospects identify and having an honest discourse with our buyer
We take pride in earning the trust of our market through an intentionally respectful approach to competition
We regularly provide peer-to-peer feedback and coaching for one another to ensure the success of our team
We work hard to foster an ambitious and supportive environment, where discourse and peer-to-peer accountability help drive personal and professional growth
We are curious, hardworking, and pursue our goals with perseverance and passion
We are searching for high-energy Account Executives who can recognize opportunities, articulate professional and personal obstacles, and turn leads into long-lasting partnerships
Our Work Environment
We usually work in a vibrant, sunlit space in our modern, open concept office . During the COVID-19 health crisis, most of our team members are working from home in locations around the world. Team members will have the option to work from home until at least June 1, 2021. Those that feel safe re-entering the office earlier can apply to be part of a pilot re-entry program. All candidates need to be willing and able to relocate to the Washington DC area in 2021
Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in close proximity to great restaurants, food trucks, shopping, and popular happy hour spots
Our team loves to spend time doing fun things outside of the office, which we call Quorum Fun events . Past Quorum Fun events have included apple picking, yoga, and wine tasting
If you'd like to have a big impact at a fast-growing company that is changing the way the advocacy process works, drop us a line. We'd love to talk to you!
Compensation Structure
On Target Earnings (OTE): $80,000 (OTE Varies Based on Sales Quota)
Compensation Mix: 60% Base | 40% Sales Incentive Compensation
Sales incentive compensation is comprised of commissions and a Customer Success team bonus
Benefits: Stock options, 401(k) match, health/dental, 12-weeks paid maternity/paternity/adoption/fostering leave, unlimited PTO, and more.
Quorum Is Working to Advance Pay Equity: What Does That Mean For You? In an effort to continue to build a diverse and inclusive work environment that advances pay equity , Quorum has implemented a “No Negotiation” policy for base salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Account Executive role cannot negotiate Quorum’s base salary offer.
Here’s our promise to you:
We will not ask you what you are currently earning.
We will consider years of relevant experience, relevant professional certifications/education, and performance expectations in setting what we believe is a competitive, fair base salary offer.
We will be transparent about our compensation structure (see above) so that all candidates have equal access to compensation information and can make an informed decision about whether or not Quorum is the right workplace for them.
If you are interested in learning more about how negotiation impacts pay equity and/or why other start-ups have decided to implement a “No Negotiation” policy of some type, here are a few resources: Project Include , AAUW , Ministry for Women , Magoosh .
Note: Quorum does not endorse or verify any of the information provided in the resources on the impact of negotiation on pay equity. We provide these resources simply to increase awareness of a topic we believe is important for both employers and candidates to consider.