Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Multnomah County Dept. of Community Justice
Portland, Oregon
Are you a team player who wants to be the heart of an organization that positively contributes to the community and is recognized as a national leader in both adult and juvenile community justice?
Do you excel at customer service and enjoy providing clerical and administrative support?
Are you a dependable administrative professional skilled in effective multitasking?
Are you looking for meaningful work that has personal and professional purpose?
If you said “yes’ to these questions, we’d like you to join our team as an Office Assistant 2 with the Department of Community Justice Adult Services Division!
As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You are the first point of contact for clients and guests. You may have contact with individuals with mental health crises, who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.
We expect to fill multiple roles in various locations throughout the Portland metropolitan area. You may be required to travel to other DCJ’s offices for coverage with short notice. Here's where our current vacancies are located:
Mead Building @ 421 SW 5th Ave, Portland, OR 97204
DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233
Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204
The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas:
Reception
Excellent Communication Skills
Customer-focused
Teamwork
Prioritization and Multitasking
Data Entry
Data Searches
Active and Engaged Listening
Reliability and flexibility
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Equivalent to the completion of the twelfth grade; AND
Two years of general office support or customer service experience dealing directly with the public;
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
2 or more years of administrative, clerical, or customer service experience in a criminal justice agency;
Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions;
Flexibility and the ability to work cooperatively with diverse work groups;
Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms);
2 or more years experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors;
Ability to interpret, communicate, and apply policies and procedures.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position . Be sure to describe any transferable skills on your application and clearly explain how they apply to this position .
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attached Resume (optional): Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.
Cover Letter (optional): Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Location: This position is designated as onsite and not eligible for telework. We have openings at the following locations:
Mead Building @ 421 SW 5th Ave, Portland, OR 97204
DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233
Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Mar 01, 2024
Full time
Are you a team player who wants to be the heart of an organization that positively contributes to the community and is recognized as a national leader in both adult and juvenile community justice?
Do you excel at customer service and enjoy providing clerical and administrative support?
Are you a dependable administrative professional skilled in effective multitasking?
Are you looking for meaningful work that has personal and professional purpose?
If you said “yes’ to these questions, we’d like you to join our team as an Office Assistant 2 with the Department of Community Justice Adult Services Division!
As an Office Assistant 2, the customer service and administrative support you provide will be critical to the success of encouraging positive behaviors to reduce the recurrence of crime. You are the first point of contact for clients and guests. You may have contact with individuals with mental health crises, who are on parole, probation, or post-prison supervision, crime victims, law enforcement agencies, and the general public.
We expect to fill multiple roles in various locations throughout the Portland metropolitan area. You may be required to travel to other DCJ’s offices for coverage with short notice. Here's where our current vacancies are located:
Mead Building @ 421 SW 5th Ave, Portland, OR 97204
DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233
Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204
The Department of Community Justice is looking for Administrative Professionals who can demonstrate expertise in the following areas:
Reception
Excellent Communication Skills
Customer-focused
Teamwork
Prioritization and Multitasking
Data Entry
Data Searches
Active and Engaged Listening
Reliability and flexibility
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Equivalent to the completion of the twelfth grade; AND
Two years of general office support or customer service experience dealing directly with the public;
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
2 or more years of administrative, clerical, or customer service experience in a criminal justice agency;
Experience giving instructions, answering questions, and talking with clients and the general public under difficult and stressful conditions;
Flexibility and the ability to work cooperatively with diverse work groups;
Experience navigating multiple systems, including Microsoft Office (i.e., Outlook, Word, and Excel) and/or Google Workspace (i.e., Docs, Sheets, and Forms);
2 or more years experience performing data entry (Law Enforcement Databases preferred) and preparing written materials in a timely manner and free of errors;
Ability to interpret, communicate, and apply policies and procedures.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position . Be sure to describe any transferable skills on your application and clearly explain how they apply to this position .
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attached Resume (optional): Please be sure your resume includes the following for each experience (paid or unpaid): name of employer, location, dates of employment, your title, and a brief summary of your responsibilities.
Cover Letter (optional): Please explain why you are applying for this position and describe your experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Location: This position is designated as onsite and not eligible for telework. We have openings at the following locations:
Mead Building @ 421 SW 5th Ave, Portland, OR 97204
DCJ East Campus @ 1245 SE 122nd Ave, Portland, OR 97233
Justice Center @ 1120 SW 3rd Ave, Portland, OR 97204
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Keeping Washington Clean and Evergreen The Human Resources Office (HRO) within the Department of Ecology is looking to fill an HR Tech Consultant (Human Resource Consultant Assistant 2) position. This position is located in our Headquarters Office in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. This position is a member of the Human Resource Technical Team, that monitors and maintains Human Resource Management System (HRMS) data entry, as well as administers protected leave programs. In this role, you will exhibit excellent customer service by ensuring we have received necessary paperwork to ensure the smooth on-boarding of new employees and paperwork necessary for internal movement of Ecology employees. You will be responsible for some Human Resource Management data entry, file maintenance, and other process improvement projects. This is a great opportunity to gain entry level experience in the Human Resource field. Note: This is a non-permanent position that is scheduled to end on June 30, 2025. Agency Mission: Ecology's mission is to protect, preserve and enhance Washington's environment and to promote the wise management of our air, land, and water for the benefit of current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Tele-work options for this position: This position will work in the office five days per week. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? You will assist your team members on the Technical Team to ensure we are receiving all necessary new hire paperwork for new employees, and for any internal movement actions for existing Ecology employees. You will help complete student loan forgiveness forms, verifications of employment forms, some inquiries from the Employment Security Department, assist with HRMS entry for select actions, and help to ensure our central files are up-to-date and maintained. What you will do:
Manage the onboarding paperwork for Washington Conservation Corps (WCC) and Ecology Youth Corps (EYC) members, by accurately entering new/rehires and separations into in the Human Resource Management System (HRMS), complete Personnel Action Forms (PA40’s) for EYC crew members and submit paperwork to our payroll partners.
Track paperwork for all Ecology hires, to ensure we are receiving all necessary new hire forms. These forms include employee information, affirmative action and demographics, I-9, new employee checklists, and emergency contact.
Complete Public Service Loan Forgiveness forms as they are received.
Receive and complete employment verifications received via telephone, fax, email, or mail by verifying employment of current or former employees in a timely manner. Process and complete necessary forms or letters, providing our payroll partners with the necessary forms to complete the request.
Assist in maintaining up-to-date position and personnel files. This includes printing completed, approved paperwork, and filing them in the appropriate place in the correct file.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. Four years of combined experience and/or education: Experience : Office experience which includes two years of customer service experience. Applicable experience may include some or all of the following:
Answering phone calls from internal and/or external customers.
Providing customer service to internal and/or external customers.
Responsibilities related to maintaining a filing system.
Responsibilities related to tracking paperwork to ensure the office has received all necessary components for the specific action intended.
Front desk/reception responsibilities.
All experience and education combinations that meet the requirements for this position: Possible Combinations College credit hours or degree. Years of required experience – as listed above. Combination 1No college credit hours or degree.4 years of office experience, which includes at least two years of customer service experience. Combination 230-59 semester or 45-89 quarter credits.3 years of office experience, which includes at least two years of customer service experience. Combination 360-89 semester or 90-134 quarter credits (AA degree).2 years of office experience, which includes at least two years of customer service experience. Combination 490-119 semester or 135-179 quarter credits.1 year of office experience, which includes experience in customer service.Combination 5 A Bachelor's Degree or above.No experience.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Mollie Clinton at Mollie.Clinton@ecy.wa.gov Please do not contact Mollie to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Feb 27, 2024
Full time
Keeping Washington Clean and Evergreen The Human Resources Office (HRO) within the Department of Ecology is looking to fill an HR Tech Consultant (Human Resource Consultant Assistant 2) position. This position is located in our Headquarters Office in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. This position is a member of the Human Resource Technical Team, that monitors and maintains Human Resource Management System (HRMS) data entry, as well as administers protected leave programs. In this role, you will exhibit excellent customer service by ensuring we have received necessary paperwork to ensure the smooth on-boarding of new employees and paperwork necessary for internal movement of Ecology employees. You will be responsible for some Human Resource Management data entry, file maintenance, and other process improvement projects. This is a great opportunity to gain entry level experience in the Human Resource field. Note: This is a non-permanent position that is scheduled to end on June 30, 2025. Agency Mission: Ecology's mission is to protect, preserve and enhance Washington's environment and to promote the wise management of our air, land, and water for the benefit of current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Tele-work options for this position: This position will work in the office five days per week. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? You will assist your team members on the Technical Team to ensure we are receiving all necessary new hire paperwork for new employees, and for any internal movement actions for existing Ecology employees. You will help complete student loan forgiveness forms, verifications of employment forms, some inquiries from the Employment Security Department, assist with HRMS entry for select actions, and help to ensure our central files are up-to-date and maintained. What you will do:
Manage the onboarding paperwork for Washington Conservation Corps (WCC) and Ecology Youth Corps (EYC) members, by accurately entering new/rehires and separations into in the Human Resource Management System (HRMS), complete Personnel Action Forms (PA40’s) for EYC crew members and submit paperwork to our payroll partners.
Track paperwork for all Ecology hires, to ensure we are receiving all necessary new hire forms. These forms include employee information, affirmative action and demographics, I-9, new employee checklists, and emergency contact.
Complete Public Service Loan Forgiveness forms as they are received.
Receive and complete employment verifications received via telephone, fax, email, or mail by verifying employment of current or former employees in a timely manner. Process and complete necessary forms or letters, providing our payroll partners with the necessary forms to complete the request.
Assist in maintaining up-to-date position and personnel files. This includes printing completed, approved paperwork, and filing them in the appropriate place in the correct file.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. Four years of combined experience and/or education: Experience : Office experience which includes two years of customer service experience. Applicable experience may include some or all of the following:
Answering phone calls from internal and/or external customers.
Providing customer service to internal and/or external customers.
Responsibilities related to maintaining a filing system.
Responsibilities related to tracking paperwork to ensure the office has received all necessary components for the specific action intended.
Front desk/reception responsibilities.
All experience and education combinations that meet the requirements for this position: Possible Combinations College credit hours or degree. Years of required experience – as listed above. Combination 1No college credit hours or degree.4 years of office experience, which includes at least two years of customer service experience. Combination 230-59 semester or 45-89 quarter credits.3 years of office experience, which includes at least two years of customer service experience. Combination 360-89 semester or 90-134 quarter credits (AA degree).2 years of office experience, which includes at least two years of customer service experience. Combination 490-119 semester or 135-179 quarter credits.1 year of office experience, which includes experience in customer service.Combination 5 A Bachelor's Degree or above.No experience.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Mollie Clinton at Mollie.Clinton@ecy.wa.gov Please do not contact Mollie to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Dec 29, 2023
Full time
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Clark College’s Social Science and Fine Arts (SOFA) unit is currently accepting applications for a full-time, permanent classified Administrative Assistant 3.
This position provides administrative and general office support to students and faculty in the Social Sciences Division, Behavioral Sciences Division, the Bachelor of Applied Science in Human Services program, and the Bachelor of Applied Science in Teacher Education program ensuring consistent division, program, and unit-wide operations. The Administrative Assistant 3 serves as a point of contact and resource to faculty, students, staff, and the community with information on the departments and programs within the Social and Behavioral Sciences divisions. This position reports directly to the SOFA Unit Operations Manager. This position has an opportunity for a hybrid schedule with the option of a combination of two days worked from home and three days worked in the office; working hours are Monday-Friday from 8 am - 5 pm.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
In support of the SOFA unit act as liaison between the following college departments; Facilities, Bookstore, Security, Business Services, Environmental Health and Safety, ComMark, Human Resources, Information Technology, Library, Teaching and Learning Center, eLearning, Tutoring Services, Office of Instruction, Academic Services, Office of Diversity and Equity, and Student Affairs including Enrollment Services, Registration, Financial Aid, Advising, Entry Services, Workforce Education, Veterans Resource Center, DSS, and Counseling Health Center.
Evaluate costs and/or purchases for equipment, supplies, faculty development, travel, and estimate needs for supplies, equipment, and projects.
Maintain, monitor, reconcile and initiate corrections for the department budgets as well as any specified dedicated fee and foundation accounts, assign appropriate budget accounts, initiate transfers as appropriate.
Assist division chair(s) with orientation and training of new faculty, work with new adjunct faculty to setup email, voicemail, keys, copier set-up, computer requirements and other necessary paperwork.
Initiate bookstore orders, purchase requests, Foundation check requests, invoice vouchers, work order requests, key requests, personnel action forms, special assignment agreements, travel requests and travel expense vouchers using electronic and manual processes; assist faculty with travel and purchasing procedures.
Manage division, department, and program email distribution lists; update as needed including OU Campus web support for division, department, and program sites, maintain and upload reports to individual website for Behavioral Sciences and Social Sciences Divisions
Calendar management, schedule and arrange meetings, coordinate travel including identifying registration costs, meals, transportation, mileage, hotel, per diem as well as any other miscellaneous cost related to travel.
Facilitate orientation and training of new faculty, assist as needed regarding class schedule planning, maintain accurate student files for program applications and selected students, and provide support to students selected into the program.
Serve as administrator of the SOFA EvaluationKIT process, build quarterly project for student evaluations of unit faculty, compile and input data, monitor response rates, download reports upon project completion, and distribute report summaries in accordance with established schedule and Save results per established unit procedures and forward on to division chair as appropriate maintaining confidentiality.
Prepare and process documents and ctcLink requests such as purchasing, requisitions, travel requests expense vouchers, and faculty leave forms.
Provide office reception, respond to inquiries, and make referrals; furnish clear and accurate information on college policies and procedures.
Provide support for the College’s Honor’s Program. Coordinate with unit Dean to update honors spreadsheet, create Change of Registration forms, fill out PAFs for stipends, etc.
Perform related duties as required.
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
High School diploma or equivalent.
Two (2) years of increasingly responsible experience in office/clerical, secretarial or general administrative work.
Proficient in using Microsoft Office Suite, including MS Word, Excel, Outlook, and SharePoint.
Provide service that consistently meets or exceeds the needs of students, colleagues, and the community. Build and maintain internal and external customer satisfaction with the services offered by the college.
Effectively build and maintain strong relationships with a variety of diverse people and use intelligence, common sense, and tenacity to solve difficult or complicated challenges.
JOB READINESS/WORKING CONDITIONS:
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Ability to produce accurate and timely work with minimal supervision.
Ability to identify issues and offer alternative solutions; inform supervisor of problems.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS:
Salary Range: $3,376 - $4,497/month | Step A-M (commensurate with qualifications and experience) | Range: 40 | Code: 105G
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver .
APPLICATION DEADLINE:
Required application materials must be completed and submitted online by 3 p.m., January 16, 2024.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
December 15, 2023 (updated)
23-00131
Dec 15, 2023
Full time
Clark College’s Social Science and Fine Arts (SOFA) unit is currently accepting applications for a full-time, permanent classified Administrative Assistant 3.
This position provides administrative and general office support to students and faculty in the Social Sciences Division, Behavioral Sciences Division, the Bachelor of Applied Science in Human Services program, and the Bachelor of Applied Science in Teacher Education program ensuring consistent division, program, and unit-wide operations. The Administrative Assistant 3 serves as a point of contact and resource to faculty, students, staff, and the community with information on the departments and programs within the Social and Behavioral Sciences divisions. This position reports directly to the SOFA Unit Operations Manager. This position has an opportunity for a hybrid schedule with the option of a combination of two days worked from home and three days worked in the office; working hours are Monday-Friday from 8 am - 5 pm.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
In support of the SOFA unit act as liaison between the following college departments; Facilities, Bookstore, Security, Business Services, Environmental Health and Safety, ComMark, Human Resources, Information Technology, Library, Teaching and Learning Center, eLearning, Tutoring Services, Office of Instruction, Academic Services, Office of Diversity and Equity, and Student Affairs including Enrollment Services, Registration, Financial Aid, Advising, Entry Services, Workforce Education, Veterans Resource Center, DSS, and Counseling Health Center.
Evaluate costs and/or purchases for equipment, supplies, faculty development, travel, and estimate needs for supplies, equipment, and projects.
Maintain, monitor, reconcile and initiate corrections for the department budgets as well as any specified dedicated fee and foundation accounts, assign appropriate budget accounts, initiate transfers as appropriate.
Assist division chair(s) with orientation and training of new faculty, work with new adjunct faculty to setup email, voicemail, keys, copier set-up, computer requirements and other necessary paperwork.
Initiate bookstore orders, purchase requests, Foundation check requests, invoice vouchers, work order requests, key requests, personnel action forms, special assignment agreements, travel requests and travel expense vouchers using electronic and manual processes; assist faculty with travel and purchasing procedures.
Manage division, department, and program email distribution lists; update as needed including OU Campus web support for division, department, and program sites, maintain and upload reports to individual website for Behavioral Sciences and Social Sciences Divisions
Calendar management, schedule and arrange meetings, coordinate travel including identifying registration costs, meals, transportation, mileage, hotel, per diem as well as any other miscellaneous cost related to travel.
Facilitate orientation and training of new faculty, assist as needed regarding class schedule planning, maintain accurate student files for program applications and selected students, and provide support to students selected into the program.
Serve as administrator of the SOFA EvaluationKIT process, build quarterly project for student evaluations of unit faculty, compile and input data, monitor response rates, download reports upon project completion, and distribute report summaries in accordance with established schedule and Save results per established unit procedures and forward on to division chair as appropriate maintaining confidentiality.
Prepare and process documents and ctcLink requests such as purchasing, requisitions, travel requests expense vouchers, and faculty leave forms.
Provide office reception, respond to inquiries, and make referrals; furnish clear and accurate information on college policies and procedures.
Provide support for the College’s Honor’s Program. Coordinate with unit Dean to update honors spreadsheet, create Change of Registration forms, fill out PAFs for stipends, etc.
Perform related duties as required.
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
High School diploma or equivalent.
Two (2) years of increasingly responsible experience in office/clerical, secretarial or general administrative work.
Proficient in using Microsoft Office Suite, including MS Word, Excel, Outlook, and SharePoint.
Provide service that consistently meets or exceeds the needs of students, colleagues, and the community. Build and maintain internal and external customer satisfaction with the services offered by the college.
Effectively build and maintain strong relationships with a variety of diverse people and use intelligence, common sense, and tenacity to solve difficult or complicated challenges.
JOB READINESS/WORKING CONDITIONS:
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Ability to produce accurate and timely work with minimal supervision.
Ability to identify issues and offer alternative solutions; inform supervisor of problems.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS:
Salary Range: $3,376 - $4,497/month | Step A-M (commensurate with qualifications and experience) | Range: 40 | Code: 105G
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver .
APPLICATION DEADLINE:
Required application materials must be completed and submitted online by 3 p.m., January 16, 2024.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
December 15, 2023 (updated)
23-00131
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 02, 2023
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $23.37 - $27.45. Salary is commensurate with experience.
POSITION SUMMARY:
Responsible for greeting and helping primary care patients; scheduling appointments; maintaining records and accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Welcomes patients and visitors in person or on the telephone; answering or referring inquiries.
Presents a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
Registers patients in eClinicalWorks according to clinical protocol.
Confirm medical health appointments on the schedule of the following day.
Checks/Verifies patient’s insurance eligibility/ sliding fee status two days prior to and at each visit
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling/registering patient’s appointments in eClinicalWorks in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Ensures the waiting area is maintained neat and well organized.
Comforts patients by anticipating patients’ anxieties; answers patients’ question or refers them to the appropriate clinical staff; maintains the reception area.
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.
Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.
Maintains operations by following policies and procedures; reporting needed changes.
Ensures clinic flow by being an active team member.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required, AA degree preferred. At least two (2) years experience working in a medical office or similar environment. Bilingual in English/Spanish strongly preferred. Knowledgeable about insurance plans as well as Medi-cal/Medicare.
Knowledge of:
Must be proficient in the use of Microsoft Office programs. Knowledge of electronic health records - eClinicalWorks preferred.
Ability to:
Must be extremely organized and detailed oriented
Must have excellent communications and written skills
Strong telephone etiquette
Must have a courteous, professional nature and customer service oriented
Must maintain a strict discipline in time management with a focus on quality
Knowledgeable about insurance plans, Medi-Cal / Medicare
Good computer and typing skills.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Sep 20, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $23.37 - $27.45. Salary is commensurate with experience.
POSITION SUMMARY:
Responsible for greeting and helping primary care patients; scheduling appointments; maintaining records and accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Welcomes patients and visitors in person or on the telephone; answering or referring inquiries.
Presents a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
Registers patients in eClinicalWorks according to clinical protocol.
Confirm medical health appointments on the schedule of the following day.
Checks/Verifies patient’s insurance eligibility/ sliding fee status two days prior to and at each visit
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling/registering patient’s appointments in eClinicalWorks in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Ensures the waiting area is maintained neat and well organized.
Comforts patients by anticipating patients’ anxieties; answers patients’ question or refers them to the appropriate clinical staff; maintains the reception area.
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.
Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.
Maintains operations by following policies and procedures; reporting needed changes.
Ensures clinic flow by being an active team member.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required, AA degree preferred. At least two (2) years experience working in a medical office or similar environment. Bilingual in English/Spanish strongly preferred. Knowledgeable about insurance plans as well as Medi-cal/Medicare.
Knowledge of:
Must be proficient in the use of Microsoft Office programs. Knowledge of electronic health records - eClinicalWorks preferred.
Ability to:
Must be extremely organized and detailed oriented
Must have excellent communications and written skills
Strong telephone etiquette
Must have a courteous, professional nature and customer service oriented
Must maintain a strict discipline in time management with a focus on quality
Knowledgeable about insurance plans, Medi-Cal / Medicare
Good computer and typing skills.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Position Summary: Kenan-Flagler is divided into seven academic areas: Accounting; Communication; Strategy and Entrepreneurship; Finance; Marketing; Operations; and Organizational Behavior. The Area Assistant works for one of the seven academic areas. The position is responsible for providing critical administrative support to the Area Chair, area faculty, and related centers, if applicable. This position is responsible for all administrative matters relating to the area concentration. Additionally, the area assistant is charged with communication and planning for meetings, conferences, and other events for the area. This position serves as liaison between the Area Chair and area faculty, the MBA, Executive MBA and Executive Development programs, the office of the Dean, other area faculty, current and prospective students, alumni and supporters. The Area Assistant coordinates internal information and processes such as course scheduling and faculty recruitment and may represent the Area Chair in key internal and external meetings. Support Area Chair on Center work in the Entrepreneurship Center. This includes budgetary and event planning. Support the Area Chair as Research Director for the MBA Concentration. Required Qualifications, Competencies, and Experience: Candidates must be capable of editing large research papers, producing graphs and tables, and coordinating the communication of large research projects (data and text) between scholars both within UNC-CH and externally. Should be able to follow complex processes consistently and have excellent verbal and written communication skills. The Area Assistant must be capable of operating successfully in a highly varied and dynamic work environment, where multi-tasking is not only important, but required. Preferred Qualifications, Competencies, and Experience: It is preferred that the Area Assistant will have experience with word processing, spreadsheets, database and web-authoring applications.
Minimum Qualifications:
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Jul 25, 2023
Full time
Position Summary: Kenan-Flagler is divided into seven academic areas: Accounting; Communication; Strategy and Entrepreneurship; Finance; Marketing; Operations; and Organizational Behavior. The Area Assistant works for one of the seven academic areas. The position is responsible for providing critical administrative support to the Area Chair, area faculty, and related centers, if applicable. This position is responsible for all administrative matters relating to the area concentration. Additionally, the area assistant is charged with communication and planning for meetings, conferences, and other events for the area. This position serves as liaison between the Area Chair and area faculty, the MBA, Executive MBA and Executive Development programs, the office of the Dean, other area faculty, current and prospective students, alumni and supporters. The Area Assistant coordinates internal information and processes such as course scheduling and faculty recruitment and may represent the Area Chair in key internal and external meetings. Support Area Chair on Center work in the Entrepreneurship Center. This includes budgetary and event planning. Support the Area Chair as Research Director for the MBA Concentration. Required Qualifications, Competencies, and Experience: Candidates must be capable of editing large research papers, producing graphs and tables, and coordinating the communication of large research projects (data and text) between scholars both within UNC-CH and externally. Should be able to follow complex processes consistently and have excellent verbal and written communication skills. The Area Assistant must be capable of operating successfully in a highly varied and dynamic work environment, where multi-tasking is not only important, but required. Preferred Qualifications, Competencies, and Experience: It is preferred that the Area Assistant will have experience with word processing, spreadsheets, database and web-authoring applications.
Minimum Qualifications:
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
6 WOWT News seeks a Digital/Media Sales Associate to organize, vet and manage all campaign assets for advertisers for cross platforms campaigns.
As our digital department grows and evolves, so does our need to add sharp, ambitious, and talented people to our team. We’re approachable, inclusive and encourage open dialogue within our community. This is a place where your voice matters.
You represent a critical function in managing and servicing fast-paced, consumer-facing ad campaigns. You serve as the backbone to our sales team as you help orchestrate all things media.
Ensure all online social media assets are received. Assist Account Managers with order inputting, monitoring and optimization and reporting of digital advertising campaigns. Be a self-starter with attention to detail and be able to take initiative.
This position will also be assisting our Account Managers and Sales Managers in daily broadcast and digital projects. Input and maintain orders for Account Managers. Assist in the development of dales proposals, marketing materials and the coordination for on-air studio interviews. Provide door coverage for front desk reception when needed. Other duties as assigned.
Minimum High School diploma (prefer at least twelve months post-high school education). Proven success in sales or sales coordination. Well versed in Microsoft Office products such as Outlook, Power Point and Excel. Ability to problem solve efficiently. Strong written and verbal communication skills. Some knowledge of the Advertising, Digital Social and Video industry is helpful.
Must be able to work quickly and accurately under deadlines and be able to prioritize workload. The ideal candidate will have a strong sense of detail, organization and time management. Outgoing and friendly with the ability to develop a strong rapport with clients. Must be able to work with other departments with diplomacy to resolve conflicts and to facilitate sales department needs. Welcome change and new responsibilities with enthusiasm. Must maintain business like and professional dress and appearance. Work schedule may vary depending upon workload and may increase during heavy sales and reporting periods. Must have regular and timely attendance and flexibility for changing Operational needs, attendance may be required at meetings and/or functions outside of the office.
Jul 24, 2023
Full time
6 WOWT News seeks a Digital/Media Sales Associate to organize, vet and manage all campaign assets for advertisers for cross platforms campaigns.
As our digital department grows and evolves, so does our need to add sharp, ambitious, and talented people to our team. We’re approachable, inclusive and encourage open dialogue within our community. This is a place where your voice matters.
You represent a critical function in managing and servicing fast-paced, consumer-facing ad campaigns. You serve as the backbone to our sales team as you help orchestrate all things media.
Ensure all online social media assets are received. Assist Account Managers with order inputting, monitoring and optimization and reporting of digital advertising campaigns. Be a self-starter with attention to detail and be able to take initiative.
This position will also be assisting our Account Managers and Sales Managers in daily broadcast and digital projects. Input and maintain orders for Account Managers. Assist in the development of dales proposals, marketing materials and the coordination for on-air studio interviews. Provide door coverage for front desk reception when needed. Other duties as assigned.
Minimum High School diploma (prefer at least twelve months post-high school education). Proven success in sales or sales coordination. Well versed in Microsoft Office products such as Outlook, Power Point and Excel. Ability to problem solve efficiently. Strong written and verbal communication skills. Some knowledge of the Advertising, Digital Social and Video industry is helpful.
Must be able to work quickly and accurately under deadlines and be able to prioritize workload. The ideal candidate will have a strong sense of detail, organization and time management. Outgoing and friendly with the ability to develop a strong rapport with clients. Must be able to work with other departments with diplomacy to resolve conflicts and to facilitate sales department needs. Welcome change and new responsibilities with enthusiasm. Must maintain business like and professional dress and appearance. Work schedule may vary depending upon workload and may increase during heavy sales and reporting periods. Must have regular and timely attendance and flexibility for changing Operational needs, attendance may be required at meetings and/or functions outside of the office.
Washington State Department of Ecology
Union Gap, Washington
Keeping Washington Clean and Evergreen The Central Region Director’s Office within the Department of Ecology is looking to fill a Receptionist (Office Assistant 3) position. This position will be located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. In this role, you will serve as the receptionist and first point of contact for the Central Region Office (CRO). You’ll work with Ecology’s ten environmental programs, private stakeholders, and a variety of government agencies. You will direct calls, visitors, and staff; conduct records management, facility management, data entry, State Environmental Policy Act (SEPA) routing, distributing and processing mail/packages and serve as backup for the Customer Service Specialist 2 (Fleet Coordinator). You will also be the first point of contact for incidents that require documenting pertinent information and transferring to the Environmental Report Tracking System (ERTS) Coordinator for follow up. This position embodies the One-Ecology philosophy, requires a high degree of professionalism, ability to multi-task and provide excellent customer service. The ideal candidate will be bilingual and able to communicate in both English and Spanish. The mission of the Department of Ecology (Ecology) is to protect, preserve and enhance Washington’s land, air and water for current and future generations. The Central Regional Director's team is a group of hardworking individuals that take pride in their work and being a "team." It's a supportive environment where members of the team are encouraged to find new and improved ways of doing things. Telework options for this position: This position is required to work in the office Monday – Friday, 8 am – 5 pm. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: The positions will remain open until filled, with an initial screening date of May 15, 2023. In order to be considered for initial screening, please submit an application on or before of May 14, 2023. The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
As our first point of contact, you will manage the front lobby area and our main Ecology phone line, responding to general inquiries from the public in both English and Spanish, government agencies and staff, both in person and over the phone so you will need to be able to multi-task while maintaining a high level of professionalism. You will engage with Ecology’s ten environmental programs and make determinations on directing inquiries. You’ll be responsible for coordinating emergency personnel (i.e. fire, police and medical) that come to the building in response to an emergency, serving as the first line of security for the Central Region Office. What you will do:
Use a multi-functional telephone with five incoming lines.
Process outgoing and incoming mail.
Direct customers to appropriate staff for assistance, handling multiple forms of communication simultaneously, and providing courteous customer service.
Use agency standard computer and computer software to:
Create, maintain, and print documents.
Access information on the web page.
Communicate through electronic mail.
Access the calendar and schedule time.
Schedule conference rooms.
Communicate effectively, verbally and in writing, with co-workers, agency staff, private sector and other government agencies. Maintain effective working relationships.
Participate in group processes and on teams.
Provide positive, accurate and pleasant customer service to external clients.
Take accurate messages and forward messages to the appropriate personnel.
Perform clerical support duties including but not limited to creating emails, typing letters, making copies, and scheduling meetings for the Region’s Business Administrator and other staff.
Research and produce copies of well logs for customers.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A high school diploma or GED AND Two (2) years of clerical experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience working with diverse communities.
Microsoft Office Suite.
Ability to communicate fluently and effectively in English and Spanish.
Note : Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Joy Espinoza at Joy.Espinoza@ecy.wa.gov . Please do not contact Joy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
May 08, 2023
Full time
Keeping Washington Clean and Evergreen The Central Region Director’s Office within the Department of Ecology is looking to fill a Receptionist (Office Assistant 3) position. This position will be located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. In this role, you will serve as the receptionist and first point of contact for the Central Region Office (CRO). You’ll work with Ecology’s ten environmental programs, private stakeholders, and a variety of government agencies. You will direct calls, visitors, and staff; conduct records management, facility management, data entry, State Environmental Policy Act (SEPA) routing, distributing and processing mail/packages and serve as backup for the Customer Service Specialist 2 (Fleet Coordinator). You will also be the first point of contact for incidents that require documenting pertinent information and transferring to the Environmental Report Tracking System (ERTS) Coordinator for follow up. This position embodies the One-Ecology philosophy, requires a high degree of professionalism, ability to multi-task and provide excellent customer service. The ideal candidate will be bilingual and able to communicate in both English and Spanish. The mission of the Department of Ecology (Ecology) is to protect, preserve and enhance Washington’s land, air and water for current and future generations. The Central Regional Director's team is a group of hardworking individuals that take pride in their work and being a "team." It's a supportive environment where members of the team are encouraged to find new and improved ways of doing things. Telework options for this position: This position is required to work in the office Monday – Friday, 8 am – 5 pm. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: The positions will remain open until filled, with an initial screening date of May 15, 2023. In order to be considered for initial screening, please submit an application on or before of May 14, 2023. The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
As our first point of contact, you will manage the front lobby area and our main Ecology phone line, responding to general inquiries from the public in both English and Spanish, government agencies and staff, both in person and over the phone so you will need to be able to multi-task while maintaining a high level of professionalism. You will engage with Ecology’s ten environmental programs and make determinations on directing inquiries. You’ll be responsible for coordinating emergency personnel (i.e. fire, police and medical) that come to the building in response to an emergency, serving as the first line of security for the Central Region Office. What you will do:
Use a multi-functional telephone with five incoming lines.
Process outgoing and incoming mail.
Direct customers to appropriate staff for assistance, handling multiple forms of communication simultaneously, and providing courteous customer service.
Use agency standard computer and computer software to:
Create, maintain, and print documents.
Access information on the web page.
Communicate through electronic mail.
Access the calendar and schedule time.
Schedule conference rooms.
Communicate effectively, verbally and in writing, with co-workers, agency staff, private sector and other government agencies. Maintain effective working relationships.
Participate in group processes and on teams.
Provide positive, accurate and pleasant customer service to external clients.
Take accurate messages and forward messages to the appropriate personnel.
Perform clerical support duties including but not limited to creating emails, typing letters, making copies, and scheduling meetings for the Region’s Business Administrator and other staff.
Research and produce copies of well logs for customers.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A high school diploma or GED AND Two (2) years of clerical experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience working with diverse communities.
Microsoft Office Suite.
Ability to communicate fluently and effectively in English and Spanish.
Note : Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Joy Espinoza at Joy.Espinoza@ecy.wa.gov . Please do not contact Joy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Bay State Community Services
1120 Hancock Street, Quincy Ma 02169
Bay State Community Services (BSCS) values all types of human diversity. Everyone contributes to the improvement of BSCS and the greater community. We remain committed to raising awareness and joining efforts of justice, equity, and inclusion.
Job Summary.....
The Receptionist works closely with Office Manager and Administrative Assistants. Receptionist is responsible for answering and routing phone calls, scheduling/rescheduling appointments, keeping common areas clean as well as stocked with supplies, supporting referral streams, greeting visitors, operating office equipment, making client intake packets, and fielding voice mails. Other responsibilities may include answering e-mails, ordering office supplies, and participating in assigned projects.
What You Be Doing to Make a Difference...
· Greet and direct office visitors, answer telephone, respond to direct requests for information and/or forward clear and accurate messages to appropriate staff.
· Treat all service recipients with dignity, respect, and understanding; promotes agency culture of learning and respect to others.
· May schedule appointments for staff members.
· Take referrals over the phone and submit to the director for assignment.
· Make intake packets.
· Provide assistance as needed with general research requests and cost comparisons for vendors to maintain cost effectiveness and quality.
Schedule: Part-Time (24 hrs per week) afternoons including some evening hours (NO Weekends).
Qualifications/Credentials
Minimum one year Receptionist experience is required
High School diploma required
Excellent organizational skills (verbal and written) and the ability to excel at details, multi-tasking and working under pressure
Ability to deal with difficult client’s
Exceptional customer service skills, including professional and pleasant telephone skills
Must be skilled in the use of software programs such as MS Word, Outlook, Access, PowerPoint, and Excel
Possess the ability to work in a fast paced environment
Acceptable CORI and SORI background record check as required by program
Requirements
Benefits
·Benefits package begins on the first day of employment
·$2,000 language differential provided for some language capacities
·35 days paid time off (15 Vacation Days, 12 Holidays and 8 Sick Days)
We Offer
· Blue Cross and Blue Shield health and dental insurance
· Eye-Med vision benefits
· Employer paid life and long-term disability insurance
· Medical flexible spending account and dependent care account
· Employee Assistance Program
· Retirement plan 403(b) (employer match after the first year of employment)
· Student loan forgiveness assistance
· Tuition assistance
· Mileage reimbursement
Extensive Training Program
· Monthly agency-wide trainings (includes CEU’s for obtaining/retaining license – LMHC,
LMFT, LADC, CARC, LCSW and LICSW)
· Supervision for licensure and specializations
· Immediate access to comprehensive online self-paced CEU trainings
· Opportunities for Certification in Evidence Based Practices
Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
May 03, 2023
Part time
Bay State Community Services (BSCS) values all types of human diversity. Everyone contributes to the improvement of BSCS and the greater community. We remain committed to raising awareness and joining efforts of justice, equity, and inclusion.
Job Summary.....
The Receptionist works closely with Office Manager and Administrative Assistants. Receptionist is responsible for answering and routing phone calls, scheduling/rescheduling appointments, keeping common areas clean as well as stocked with supplies, supporting referral streams, greeting visitors, operating office equipment, making client intake packets, and fielding voice mails. Other responsibilities may include answering e-mails, ordering office supplies, and participating in assigned projects.
What You Be Doing to Make a Difference...
· Greet and direct office visitors, answer telephone, respond to direct requests for information and/or forward clear and accurate messages to appropriate staff.
· Treat all service recipients with dignity, respect, and understanding; promotes agency culture of learning and respect to others.
· May schedule appointments for staff members.
· Take referrals over the phone and submit to the director for assignment.
· Make intake packets.
· Provide assistance as needed with general research requests and cost comparisons for vendors to maintain cost effectiveness and quality.
Schedule: Part-Time (24 hrs per week) afternoons including some evening hours (NO Weekends).
Qualifications/Credentials
Minimum one year Receptionist experience is required
High School diploma required
Excellent organizational skills (verbal and written) and the ability to excel at details, multi-tasking and working under pressure
Ability to deal with difficult client’s
Exceptional customer service skills, including professional and pleasant telephone skills
Must be skilled in the use of software programs such as MS Word, Outlook, Access, PowerPoint, and Excel
Possess the ability to work in a fast paced environment
Acceptable CORI and SORI background record check as required by program
Requirements
Benefits
·Benefits package begins on the first day of employment
·$2,000 language differential provided for some language capacities
·35 days paid time off (15 Vacation Days, 12 Holidays and 8 Sick Days)
We Offer
· Blue Cross and Blue Shield health and dental insurance
· Eye-Med vision benefits
· Employer paid life and long-term disability insurance
· Medical flexible spending account and dependent care account
· Employee Assistance Program
· Retirement plan 403(b) (employer match after the first year of employment)
· Student loan forgiveness assistance
· Tuition assistance
· Mileage reimbursement
Extensive Training Program
· Monthly agency-wide trainings (includes CEU’s for obtaining/retaining license – LMHC,
LMFT, LADC, CARC, LCSW and LICSW)
· Supervision for licensure and specializations
· Immediate access to comprehensive online self-paced CEU trainings
· Opportunities for Certification in Evidence Based Practices
Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Job Summary
This position supports Risk Management and Safety programs here at the county in the Human Resources Department.
Basic responsibilities include providing customer service to internal or external department clients by performing a variety of complex administrative support activities contributing to efficient office operations and using a thorough understanding of the Risk Management and Safety programs here at the county. A high level of confidentiality must be maintained as well as the ability to work independently and as part of a team.
This position will be responsible for peer reviewing safety policies and procedures, assisting with industrial health sampling by coordination equipment rentals and calendar invites, maintaining and assisting with Risk Management and Safety trainings in Workday, running training reports, creating courses and campaigns as well as logging training completions, and collecting Safety data on Injuries/Open Action Plans.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet, and other computer applications, filing systems, mail, supplies, budgeting, accounting, and others. May be required to possess or obtain a valid motor vehicle operator’s license.
The ideal candidate will have the following:
Knowledge of what subrogation is or knowledge of the subrogation process.
Advanced communication skills including experience with business writing.
Exposure to the tort claim process is desirable.
Some accounts payable experience helpful.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.505 $20.64 - $26.36- per hour
Apr 26, 2023
Full time
Job Summary
This position supports Risk Management and Safety programs here at the county in the Human Resources Department.
Basic responsibilities include providing customer service to internal or external department clients by performing a variety of complex administrative support activities contributing to efficient office operations and using a thorough understanding of the Risk Management and Safety programs here at the county. A high level of confidentiality must be maintained as well as the ability to work independently and as part of a team.
This position will be responsible for peer reviewing safety policies and procedures, assisting with industrial health sampling by coordination equipment rentals and calendar invites, maintaining and assisting with Risk Management and Safety trainings in Workday, running training reports, creating courses and campaigns as well as logging training completions, and collecting Safety data on Injuries/Open Action Plans.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet, and other computer applications, filing systems, mail, supplies, budgeting, accounting, and others. May be required to possess or obtain a valid motor vehicle operator’s license.
The ideal candidate will have the following:
Knowledge of what subrogation is or knowledge of the subrogation process.
Advanced communication skills including experience with business writing.
Exposure to the tort claim process is desirable.
Some accounts payable experience helpful.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.505 $20.64 - $26.36- per hour
This position will be based out of Washington DC and will be a hybrid model of remote and required in-office work 2-4 days a week. Existing work authorization is required at the time of application submission. WRI is unable to sponsor visa work authorization for this position.
About the Program:
The High Ambition Coalition for Nature and People (HAC) ( www.hacfornatureandpeople.org/home ) is an intergovernmental group of more than 100 countries—co-chaired by Costa Rica and France, with the United Kingdom as Ocean co-chair— championing a global deal for nature and people with the central goal of protecting at least 30 percent of the world’s land and ocean area by 2030. The 30x30 target is a global target which aims to halt the accelerating loss of species and protect vital ecosystems that are the source of our economic security.
Job Highlight:
As the Executive Assistant, you will facilitate the operations of the HAC Secretariat by providing administrative support to the Secretariat Director. Working in close coordination with the Director, you will help prepare travel, event, and meeting materials. You will be the primary contact for internal stakeholders and play an important coordination role. Employed by the World Resources Institute (WRI), you will be based at the offices of the Global Environment Facility (GEF) in Washington, DC. The HAC Secretariat is co-hosted by WRI and the GEF. You will report to the Secretariat Director.
What you will do: Administrative support (40%)
Manage all travel bookings including securing travel visas and advising on travel immunizations as needed
Prepare and monitor expense reports and timesheets
Help organize meetings, including supporting creation of agendas
Undertake special projects in consultation with the Director
Operations (30%)
Maintain email lists and manage software accounts (Salesforce, Slack, Monday, etc.)
Ensure content is up to date on the initiative’s wiki site and intranet page
Support other operations activities when staff are backlogged by processing sub-agreement requests, payment requests, invoices, etc.
Serve as a trusted ‘go-to’ person for advice on internal processes
Meeting and event coordination (30%)
Help organize meetings and events
Ensure smooth execution of HAC-related events through planning, logistics, outreach and preparation of background material
Provide technical, AV support for both in-person and online meetings
Participate in meetings by recording decisions and next steps, distributing notes to participants, and following up to ensure next steps are taken.
What you will need:
Education: You have completed a bachelor’s degree
Experience:
You have 3+ year’s relevant experience in an Executive Assistant position or in administrative support
You have experience working with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and web-based communications (e.g., Zoom, Teams)
You have experience working with internationally dispersed teams
You have experience providing administrative support, including scheduling and facilitating meetings
Languages: you are proficient in written and spoken English. Additional language skills in French or Spanish are desirable.
Potential salary: Salary is commensurate with experience and other compensable factors. WRI offers a competitive renumeration and benefits package.
How to Apply: Please submit a resume with a cover letter . You must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the United States.
The chance to have an impact and to develop your career within a mission-driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure.
About Us: Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions. The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values: WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture: WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Apr 07, 2023
Full time
This position will be based out of Washington DC and will be a hybrid model of remote and required in-office work 2-4 days a week. Existing work authorization is required at the time of application submission. WRI is unable to sponsor visa work authorization for this position.
About the Program:
The High Ambition Coalition for Nature and People (HAC) ( www.hacfornatureandpeople.org/home ) is an intergovernmental group of more than 100 countries—co-chaired by Costa Rica and France, with the United Kingdom as Ocean co-chair— championing a global deal for nature and people with the central goal of protecting at least 30 percent of the world’s land and ocean area by 2030. The 30x30 target is a global target which aims to halt the accelerating loss of species and protect vital ecosystems that are the source of our economic security.
Job Highlight:
As the Executive Assistant, you will facilitate the operations of the HAC Secretariat by providing administrative support to the Secretariat Director. Working in close coordination with the Director, you will help prepare travel, event, and meeting materials. You will be the primary contact for internal stakeholders and play an important coordination role. Employed by the World Resources Institute (WRI), you will be based at the offices of the Global Environment Facility (GEF) in Washington, DC. The HAC Secretariat is co-hosted by WRI and the GEF. You will report to the Secretariat Director.
What you will do: Administrative support (40%)
Manage all travel bookings including securing travel visas and advising on travel immunizations as needed
Prepare and monitor expense reports and timesheets
Help organize meetings, including supporting creation of agendas
Undertake special projects in consultation with the Director
Operations (30%)
Maintain email lists and manage software accounts (Salesforce, Slack, Monday, etc.)
Ensure content is up to date on the initiative’s wiki site and intranet page
Support other operations activities when staff are backlogged by processing sub-agreement requests, payment requests, invoices, etc.
Serve as a trusted ‘go-to’ person for advice on internal processes
Meeting and event coordination (30%)
Help organize meetings and events
Ensure smooth execution of HAC-related events through planning, logistics, outreach and preparation of background material
Provide technical, AV support for both in-person and online meetings
Participate in meetings by recording decisions and next steps, distributing notes to participants, and following up to ensure next steps are taken.
What you will need:
Education: You have completed a bachelor’s degree
Experience:
You have 3+ year’s relevant experience in an Executive Assistant position or in administrative support
You have experience working with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and web-based communications (e.g., Zoom, Teams)
You have experience working with internationally dispersed teams
You have experience providing administrative support, including scheduling and facilitating meetings
Languages: you are proficient in written and spoken English. Additional language skills in French or Spanish are desirable.
Potential salary: Salary is commensurate with experience and other compensable factors. WRI offers a competitive renumeration and benefits package.
How to Apply: Please submit a resume with a cover letter . You must apply through the WRI Careers portal to be considered.
What we offer:
A competitive salary
Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the United States.
The chance to have an impact and to develop your career within a mission-driven organization with access to varied learning and training opportunities.
A workplace that strives to put diversity and inclusion at the heart of our work.
The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
Long-term commitment to hybrid working model with flexible working hours.
Generous leave days that increase with tenure.
About Us: Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions. The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values: WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations. Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture: WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Rhode Island School of Design
Providence, Rhode Island
Rhode Island School of Design (RISD) seeks a Counseling & Psychological Services Assistant to join the Counseling & Psychological Services (CAPS) team. CAPS provides a range of mental health services to support the unique needs of art and design students, which include objective and non-judgmental counseling, individual and group therapy, 24/7 crisis referral services, as well as tools and resources to build campus-wide awareness/understanding of mental health issues. Learn more about RISD Health and Wellness .
The CAPS Assistant is a highly-valued member of the CAPS team who serves as the point of initial contact for the office. The CAPS Assistant is essential in the smooth running of the daily operations of CAPS including scheduling, reception, problem-solving, records management, and communication within the office. Responsible for greeting people who contact CAPS, answering their questions, and directing them to the appropriate resources.
The successful candidate will thrive in a campus environment that is committed to advancing the principles of social equity and inclusion, environmental and climate justice, and equal access to resources and opportunities.
Required Knowledge/Skills/Experience
Demonstrate cultural sensitivity and work effectively with multiple diverse populations.
Sensitivity to confidentiality and ability to handle confidential information.
Ability to perform job responsibilities with limited supervision.
Demonstrated ability to work well under pressure; take initiative and prioritize tasks; problem solve; work both independently and as part of a team
Effective time management and punctuality are necessary.
Ability to be patient with individuals who are experiencing psychological crises and appropriately connect them with clinical staff.
Ability to communicate effectively verbally and in writing to a variety of individuals.
Display exceptional customer service skills; maintain and exercise sound judgment and discretion in handling confidential information;.
Ability to analyze usage information and report problems and concerns effectively.
Ability to use copier, fax, multi-line phones, and MAC computer skills, MS Office (Word, Excel, PowerPoint),and Google Suite skills required, internet, and EMR.
With an understanding of policies and practices, creatively solve issues and challenges and explore opportunities for efficiencies.
High school diploma is required.
Minimum of 2 years of experience providing administrative office support, preferably in a medical or health setting.
RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.
Mar 27, 2023
Full time
Rhode Island School of Design (RISD) seeks a Counseling & Psychological Services Assistant to join the Counseling & Psychological Services (CAPS) team. CAPS provides a range of mental health services to support the unique needs of art and design students, which include objective and non-judgmental counseling, individual and group therapy, 24/7 crisis referral services, as well as tools and resources to build campus-wide awareness/understanding of mental health issues. Learn more about RISD Health and Wellness .
The CAPS Assistant is a highly-valued member of the CAPS team who serves as the point of initial contact for the office. The CAPS Assistant is essential in the smooth running of the daily operations of CAPS including scheduling, reception, problem-solving, records management, and communication within the office. Responsible for greeting people who contact CAPS, answering their questions, and directing them to the appropriate resources.
The successful candidate will thrive in a campus environment that is committed to advancing the principles of social equity and inclusion, environmental and climate justice, and equal access to resources and opportunities.
Required Knowledge/Skills/Experience
Demonstrate cultural sensitivity and work effectively with multiple diverse populations.
Sensitivity to confidentiality and ability to handle confidential information.
Ability to perform job responsibilities with limited supervision.
Demonstrated ability to work well under pressure; take initiative and prioritize tasks; problem solve; work both independently and as part of a team
Effective time management and punctuality are necessary.
Ability to be patient with individuals who are experiencing psychological crises and appropriately connect them with clinical staff.
Ability to communicate effectively verbally and in writing to a variety of individuals.
Display exceptional customer service skills; maintain and exercise sound judgment and discretion in handling confidential information;.
Ability to analyze usage information and report problems and concerns effectively.
Ability to use copier, fax, multi-line phones, and MAC computer skills, MS Office (Word, Excel, PowerPoint),and Google Suite skills required, internet, and EMR.
With an understanding of policies and practices, creatively solve issues and challenges and explore opportunities for efficiencies.
High school diploma is required.
Minimum of 2 years of experience providing administrative office support, preferably in a medical or health setting.
RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.
Job Summary
This Office Assistant III position supports the Clark County Public Health Information Management & Information Technology and Grants & Contracts teams. This position provides an advanced level of customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient operations.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
At least two years of experience with records management and public records requests is highly desirable.
At least one year of experience with project coordination is highly desirable.
Experience in a variety of data systems and website maintenance/design is highly desirable.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 $20.73 - $26.47- per hour
Jan 30, 2023
Full time
Job Summary
This Office Assistant III position supports the Clark County Public Health Information Management & Information Technology and Grants & Contracts teams. This position provides an advanced level of customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient operations.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
At least two years of experience with records management and public records requests is highly desirable.
At least one year of experience with project coordination is highly desirable.
Experience in a variety of data systems and website maintenance/design is highly desirable.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 $20.73 - $26.47- per hour
Job Summary
The Superior Court has an opening for an Office Assistant III position in our Jury Administration area. This position performs office support for Jury Administration of Superior Court. This position is generally responsible for summonsing jurors for Superior and District Court, high public contact involving communicating information and responding to questions, reading mail and composing responses and other secretarial support work for the Jury Administration area of Superior Court.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to possess or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as work processing, spreadsheets and data bases as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations, follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.505 $20.64 - $26.36- per hour
Jan 23, 2023
Full time
Job Summary
The Superior Court has an opening for an Office Assistant III position in our Jury Administration area. This position performs office support for Jury Administration of Superior Court. This position is generally responsible for summonsing jurors for Superior and District Court, high public contact involving communicating information and responding to questions, reading mail and composing responses and other secretarial support work for the Jury Administration area of Superior Court.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to possess or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as work processing, spreadsheets and data bases as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations, follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.505 $20.64 - $26.36- per hour
Office Specialist 2 - Pendleton Cottage (Limited Duration)
REQ-115219
Initial Posting Date:
01/09/2023
Application Deadline:
02/12/2023
Oregon Health Authority
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
What's in it for you? This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
What we are looking for:
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/details/Office-Specialist-2---Pendleton-Cottage--Limited-Duration-_REQ-115219-1?q=REQ-115219
Complete the questionnaire
Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact Jessica Leedham (971) 286-8780 or Jessica.Leedham@dhsoha.state.or.us .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Jan 11, 2023
Full time
Office Specialist 2 - Pendleton Cottage (Limited Duration)
REQ-115219
Initial Posting Date:
01/09/2023
Application Deadline:
02/12/2023
Oregon Health Authority
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
What's in it for you? This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
What we are looking for:
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/details/Office-Specialist-2---Pendleton-Cottage--Limited-Duration-_REQ-115219-1?q=REQ-115219
Complete the questionnaire
Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact Jessica Leedham (971) 286-8780 or Jessica.Leedham@dhsoha.state.or.us .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Our Medical Receptionists perform all functions necessary to maintain an efficient workflow of all front office duties. The receptionist may also be assigned to variable front office tasks including appointment scheduling, insurance verification, and medical records. They must work cooperatively as a team and demonstrate behaviors of trust and respect toward others. As a member of our team, they must also be enthusiastic, self-motivated, and pay strong attention to detail.
KEY JOB DUTIES/RESPONSIBILITIES: Greet all patients as they arrive in a friendly, courteous, and professional manner. Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service. Document in the computer system all necessary demographic, insurance, and financial information Compile or retrieve scheduled reports from computer system. Collect co-payments, or co-insurance. Advise patients/guarantor as to their liability, and obtain payment in full, or secure payment arrangements in keeping with clinic policy. Be prepared at all times to perform any job related to the pre-access/registration process Demonstrates competence to perform assigned responsibilities in a manner that meets the age-specific and developmental needs of members served by the department. Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psycho-social, cultural, age specific and other developmental needs of each member served. Perform other duties as assigned, included but not limited to maintaining a clean and presentable working environment for self, fellow workers and patients in all areas of the clinic.
SKILLS & ABILITIES: Knowledgeable and efficient with Insurance Verification Bilingual (English and Spanish) preferred. Proficient in MS Office computer applications and be able to operate a calculator. Must have understanding of basic medical terminology Excellent communication skills Must be able to handle multiple duties and deadlines Ability to maintain confidentiality a must
EDUCATION & EXPERIENCE High School Diploma, or equivalent required Minimum of 1-3 years office experience in a health care setting required Previous customer service experience preferred
Dec 23, 2022
Full time
Our Medical Receptionists perform all functions necessary to maintain an efficient workflow of all front office duties. The receptionist may also be assigned to variable front office tasks including appointment scheduling, insurance verification, and medical records. They must work cooperatively as a team and demonstrate behaviors of trust and respect toward others. As a member of our team, they must also be enthusiastic, self-motivated, and pay strong attention to detail.
KEY JOB DUTIES/RESPONSIBILITIES: Greet all patients as they arrive in a friendly, courteous, and professional manner. Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service. Document in the computer system all necessary demographic, insurance, and financial information Compile or retrieve scheduled reports from computer system. Collect co-payments, or co-insurance. Advise patients/guarantor as to their liability, and obtain payment in full, or secure payment arrangements in keeping with clinic policy. Be prepared at all times to perform any job related to the pre-access/registration process Demonstrates competence to perform assigned responsibilities in a manner that meets the age-specific and developmental needs of members served by the department. Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psycho-social, cultural, age specific and other developmental needs of each member served. Perform other duties as assigned, included but not limited to maintaining a clean and presentable working environment for self, fellow workers and patients in all areas of the clinic.
SKILLS & ABILITIES: Knowledgeable and efficient with Insurance Verification Bilingual (English and Spanish) preferred. Proficient in MS Office computer applications and be able to operate a calculator. Must have understanding of basic medical terminology Excellent communication skills Must be able to handle multiple duties and deadlines Ability to maintain confidentiality a must
EDUCATION & EXPERIENCE High School Diploma, or equivalent required Minimum of 1-3 years office experience in a health care setting required Previous customer service experience preferred
We are seeking a Receptionist/Office Assistant with outstanding client service skills on a multi-line telephone system. This person will be the first contact for prospective clients of our law firm and will be responsible for taking detailed messages. A professional and positive demeanor is a MUST. Additional responsibilities include maintaining client files, filing, copying, faxing, and related administrative duties. Ideal candidate will be self-motivated, meticulous and possess strong organizational skills. Proficiency in Microsoft Word is required.
General Duties: - Manage the reception area by greeting visitors at the door, accompanying them to meeting rooms as needed, and keeping them comfortable while waiting (offer coffee/tea, restroom access, etc.) - Organize new hire interviews and paper work - Orientation of new hires - Coordinate any office/maintenance requests - Organize and coordinate lunches for the team and meetings - Order all office & kitchen supplies - Ship and receive/disburse daily packages - Stock the kitchen with drinks, snacks, paper goods, etc., on a daily basis and handle related deliveries upon arrival - Keep office tidy overall - Post daily on social media in conjunction with management s direction - Strong Military men and woman needed for this job also. Executive Assistant Duties: - Make travel arrangements - Schedule meetings for the CEO and upper management - Handle personal errands Job Requirements: - College degree - 1 year + office reception/admin experience - Motivated and proactive attitude - Ability to think ahead and assess possible needs - Positive team player with upbeat personality - Ability to multitask well - Ability to problem solve - Social media knowledge - Strong knowledge of general Microsoft Office programs - Strong Military men and woman needed for this job also.
Dec 23, 2022
Full time
We are seeking a Receptionist/Office Assistant with outstanding client service skills on a multi-line telephone system. This person will be the first contact for prospective clients of our law firm and will be responsible for taking detailed messages. A professional and positive demeanor is a MUST. Additional responsibilities include maintaining client files, filing, copying, faxing, and related administrative duties. Ideal candidate will be self-motivated, meticulous and possess strong organizational skills. Proficiency in Microsoft Word is required.
General Duties: - Manage the reception area by greeting visitors at the door, accompanying them to meeting rooms as needed, and keeping them comfortable while waiting (offer coffee/tea, restroom access, etc.) - Organize new hire interviews and paper work - Orientation of new hires - Coordinate any office/maintenance requests - Organize and coordinate lunches for the team and meetings - Order all office & kitchen supplies - Ship and receive/disburse daily packages - Stock the kitchen with drinks, snacks, paper goods, etc., on a daily basis and handle related deliveries upon arrival - Keep office tidy overall - Post daily on social media in conjunction with management s direction - Strong Military men and woman needed for this job also. Executive Assistant Duties: - Make travel arrangements - Schedule meetings for the CEO and upper management - Handle personal errands Job Requirements: - College degree - 1 year + office reception/admin experience - Motivated and proactive attitude - Ability to think ahead and assess possible needs - Positive team player with upbeat personality - Ability to multitask well - Ability to problem solve - Social media knowledge - Strong knowledge of general Microsoft Office programs - Strong Military men and woman needed for this job also.
Reports to: Senior Director, Operations Staff reporting to this position: None Department: Administration Position classification: Nonexempt, full time; Union - Level 1 Minimum compensation: $48,000 Work site: On-site (Washington, D.C., office)
Summary
American Progress is seeking a Facilities Assistant to join its Office Services team. The Facilities Assistant position is a physically demanding and highly visible role that supports the effective monitoring and maintenance of American Progress’ physical space, equipment, fixtures, and appliances and provides front desk coverage in partnership with the team’s Administrative Associate. This position is responsible for providing exceptional customer service through a variety of facilities-related and front desk tasks, including greeting and directing visitors and guests; answering and redirecting phone calls; setting up conference rooms; supporting internal moves; relocating furniture and making light furniture repairs; stocking and maintaining the supply inventory; and processing and distributing mail. The successful candidate will be expected to work from American Progress’ office five days per week.
The Facilities Assistant is a critical member of the Office Services team who not only supports efforts requiring daily physical labor but also advances effective overall business operations. The successful candidate must be able to work independently in a fast-paced, deadline-driven environment and respond quickly to facilities-related matters. American Progress is seeking a candidate who understands that effective maintenance of the office truly matters and ideally has experience in building maintenance or mail services.
This position is ideal for a candidate who supports American Progress’ mission to improve the lives of all American, through bold, progressive ideas, as well as strong leadership and concerted action, with the aim of not only changing the conversation, but changing the country.
Responsibilities:
Provide daily part-time front desk services in partnership with the Administrative Associate.
Greet and announce guests in a professional, accurate, and efficient manner.
Answer all incoming phone calls and ensure that they are redirected quickly, accurately, and in accordance with established guidelines.
Open and/or close the reception area and maintain it in a clean and orderly fashion.
Maintain and set up conference rooms and meeting spaces.
Provide standard pre- and post-meeting make-ready services.
Configure conference rooms by adding or removing furniture and other meeting materials as requested.
Serve as backup to the Information Technology Services team for providing basic technical support in meeting spaces.
Maintain and monitor American Progress’ workspaces, furniture, fixtures, tool availability, kitchen appliances and equipment, and office and kitchen supply inventories.
Coordinate with the building’s engineering team to ensure smooth facilities operations.
Repair and relocate furniture and amenities as needed.
Track kitchen appliance warranty provisions and expiration dates.
Coordinate the repair and replacement of appliances and non-information technology equipment and educate staff on their proper use and care.
Stock and maintain inventory of standard office and kitchen supplies on each floor.
Execute general facilities operations.
Support security efforts by activating and deactivating access cards and updating visitor and day-pass access card logs.
Maintain orderly appearance of common areas and spaces.
Address staff reports or requests concerning damages to equipment and the facility.
Support emergency preparedness efforts by serving as tertiary member of the building’s emergency preparedness team.
Provide workspace make-ready and set-up services, including by setting up new hire workstations and private offices, conducting post-departure desk purges, and serving as backup for conducting facilities orientations for new hires.
Monitor heating, ventilation, and air conditioning (HVAC) services and comfort levels by effectively resolving HVAC issues and escalating ongoing issues to building engineers and department leadership appropriately and submitting requests for overtime HVAC requests via the building engineering online portal.
Receive, process, and distribute faxes, mail, and packages, including collecting and processing personal postage expenses, coordinating courier and messaging services, processing outgoing mail, and collecting and distributing newspapers and other publications.
Support internal moves by providing moving supplies and assistance.
Perform other duties as assigned.
Requirements and qualifications:
One to two years of facilities management, building/office management, or mailroom experience.
Ability to be professional and poised with all levels of staff, politicians, dignitaries, and other high-profile guests.
Mechanically inclined with the capacity to use—and learn how to use—tools.
Demonstrated reliability and strong work ethic.
Ability to quickly adapt to changing priorities.
Exceptional problem-solving skills.
Capacity to exercise good professional judgment.
Demonstrated customer service experience.
Excellent computer skills, including Microsoft Office Suite—especially Word, Excel, and Outlook.
Ability to work independently and in a team setting.
Ability to work overtime when required.
Ability to lift 40 pounds.
American Progress offers a full and competitive benefits package. Candidates from diverse backgrounds are strongly encouraged to apply. This position is part of a bargaining unit represented by IFPTE Local 70 and has a minimum salary of $48,000.
This position is expected to work from American Progress’ Washington, D.C., office Monday through Friday. We will continue to monitor COVID-19 and the levels of community spread and adjust plans as needed for in-office work. Any changes to our current hybrid work policy will be communicated at the time of hire.
Dec 22, 2022
Full time
Reports to: Senior Director, Operations Staff reporting to this position: None Department: Administration Position classification: Nonexempt, full time; Union - Level 1 Minimum compensation: $48,000 Work site: On-site (Washington, D.C., office)
Summary
American Progress is seeking a Facilities Assistant to join its Office Services team. The Facilities Assistant position is a physically demanding and highly visible role that supports the effective monitoring and maintenance of American Progress’ physical space, equipment, fixtures, and appliances and provides front desk coverage in partnership with the team’s Administrative Associate. This position is responsible for providing exceptional customer service through a variety of facilities-related and front desk tasks, including greeting and directing visitors and guests; answering and redirecting phone calls; setting up conference rooms; supporting internal moves; relocating furniture and making light furniture repairs; stocking and maintaining the supply inventory; and processing and distributing mail. The successful candidate will be expected to work from American Progress’ office five days per week.
The Facilities Assistant is a critical member of the Office Services team who not only supports efforts requiring daily physical labor but also advances effective overall business operations. The successful candidate must be able to work independently in a fast-paced, deadline-driven environment and respond quickly to facilities-related matters. American Progress is seeking a candidate who understands that effective maintenance of the office truly matters and ideally has experience in building maintenance or mail services.
This position is ideal for a candidate who supports American Progress’ mission to improve the lives of all American, through bold, progressive ideas, as well as strong leadership and concerted action, with the aim of not only changing the conversation, but changing the country.
Responsibilities:
Provide daily part-time front desk services in partnership with the Administrative Associate.
Greet and announce guests in a professional, accurate, and efficient manner.
Answer all incoming phone calls and ensure that they are redirected quickly, accurately, and in accordance with established guidelines.
Open and/or close the reception area and maintain it in a clean and orderly fashion.
Maintain and set up conference rooms and meeting spaces.
Provide standard pre- and post-meeting make-ready services.
Configure conference rooms by adding or removing furniture and other meeting materials as requested.
Serve as backup to the Information Technology Services team for providing basic technical support in meeting spaces.
Maintain and monitor American Progress’ workspaces, furniture, fixtures, tool availability, kitchen appliances and equipment, and office and kitchen supply inventories.
Coordinate with the building’s engineering team to ensure smooth facilities operations.
Repair and relocate furniture and amenities as needed.
Track kitchen appliance warranty provisions and expiration dates.
Coordinate the repair and replacement of appliances and non-information technology equipment and educate staff on their proper use and care.
Stock and maintain inventory of standard office and kitchen supplies on each floor.
Execute general facilities operations.
Support security efforts by activating and deactivating access cards and updating visitor and day-pass access card logs.
Maintain orderly appearance of common areas and spaces.
Address staff reports or requests concerning damages to equipment and the facility.
Support emergency preparedness efforts by serving as tertiary member of the building’s emergency preparedness team.
Provide workspace make-ready and set-up services, including by setting up new hire workstations and private offices, conducting post-departure desk purges, and serving as backup for conducting facilities orientations for new hires.
Monitor heating, ventilation, and air conditioning (HVAC) services and comfort levels by effectively resolving HVAC issues and escalating ongoing issues to building engineers and department leadership appropriately and submitting requests for overtime HVAC requests via the building engineering online portal.
Receive, process, and distribute faxes, mail, and packages, including collecting and processing personal postage expenses, coordinating courier and messaging services, processing outgoing mail, and collecting and distributing newspapers and other publications.
Support internal moves by providing moving supplies and assistance.
Perform other duties as assigned.
Requirements and qualifications:
One to two years of facilities management, building/office management, or mailroom experience.
Ability to be professional and poised with all levels of staff, politicians, dignitaries, and other high-profile guests.
Mechanically inclined with the capacity to use—and learn how to use—tools.
Demonstrated reliability and strong work ethic.
Ability to quickly adapt to changing priorities.
Exceptional problem-solving skills.
Capacity to exercise good professional judgment.
Demonstrated customer service experience.
Excellent computer skills, including Microsoft Office Suite—especially Word, Excel, and Outlook.
Ability to work independently and in a team setting.
Ability to work overtime when required.
Ability to lift 40 pounds.
American Progress offers a full and competitive benefits package. Candidates from diverse backgrounds are strongly encouraged to apply. This position is part of a bargaining unit represented by IFPTE Local 70 and has a minimum salary of $48,000.
This position is expected to work from American Progress’ Washington, D.C., office Monday through Friday. We will continue to monitor COVID-19 and the levels of community spread and adjust plans as needed for in-office work. Any changes to our current hybrid work policy will be communicated at the time of hire.