Administrative Assistant (Consumer Marketing)

  • Human Rights Campaign
  • Washington D.C., DC, USA
  • Sep 20, 2019
Full time Administrative Assistant

Job Description

We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.


Position Summary:


The Consumer Marketing program is a top source of new members and supporters for the Human Rights Campaign. The program’s two brick & mortar stores and Online Shop give the organization an international presence. With orders originating from all 50 states and 80+ countries, this allows supporters to act as "walking billboards" and participate in a grassroots guerilla marketing approach to increase visibility for HRC and LGBTQ equality. Through branded merchandise, Consumer Marketing puts a diverse human face on HRC and gives our supporters an entry point for sharing their stories with friends and families at home, at work and in their communities.


The Administrative Assistant (Consumer Marketing) reports directly to the Director of Consumer Marketing and is responsible for providing daily operational and administrative support to the Consumer Marketing team. The Consumer Marketing team advances HRC’s mission through the development and marketing of branded merchandise for HRC’s retail channels, membership campaigns, and electoral engagement.


Position Responsibilities:


  • Assist the Consumer Marketing team with all administrative duties including scheduling meetings, travel and appointments, shipping and receiving, managing department meetings, reporting expenses, processing check requests, and departmental record keeping.
  • Create and manage HQ purchase orders.
  • Create and manage store reorder purchase orders.
  • Record and invoice all Consumer Marketing purchase orders.
  • Day-end closing and data entry for remote merchandise sales.
  • Manage HQ inventory of retail items.
  • Work with Director to build and track cost center budgets, income, expenses, and other departmental metrics.
  • Maintain files and other materials for the Consumer Marketing department’s needs.
  • Gather and prepare information for Board updates and Board reports.
  • Assist with remote merchandise sales.
  • Respond to external emails and calls from HRC store customers.
  • Engage with internal and external clients and vendors.
  • Other duties as assigned.


Position Qualifications:


  • High School Diploma required; Bachelor’s degree or equivalent work experience preferred.
  • At least one year of administrative experience in a professional environment strongly preferred.
  • Excellent attention to detail and organizational skills are required.
  • Strong communication skills, strong writing ability, and creativity are essential.
  • Demonstrated ability to work well under pressure while simultaneously handling multiple projects to meet tight deadlines.
  • Must have proven computer skills including Microsoft Word and Excel, and preferred experience in PowerPoint and Google Docs, Sheets, and Drive.
  • Strong willingness to be a team player – to roll up your sleeves and get the job done.
  • Strong interest in and knowledge of the rapidly changing LGBTQ equality movement.


All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.


No phone calls or emails, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.


Please apply via the website with your resume and cover letter.