Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Position Summary
The Latinx Engagement Specialist is responsible for the recruitment and retention of Latina girl members and Latinx adult volunteers. They will build and maintain community partnerships to increase Girl Scout presence in identified Latinx communities. They will recruit and support volunteers to ensure the delivery of the Girl Scout Leadership Experience is prevalent in all activities in assigned jurisdiction within the council. They will assist with the creation and implementation of Latinx marketing efforts. They will work closely with recruitment, troop support and the program department to provide high-quality customer service and opportunities for the troops they engage with.
Key Responsibilities
Promote Girl Scouting in the Latinx communities to enhance the understanding and appreciation of the Girl Scout Leadership Experience.
Increase the visibility of Girl Scout opportunities/programs for girls using traditional and non-traditional methods.
Assist in the development of Hispanic community assessment and cultivation strategies to bring the national leadership experience to life via local Latinx resources and customization.
Build a bilingual volunteer support network to help mentor new troop leaders and program volunteers in assigned areas to meet goals and ensure that the Girl Scout Leadership Experience is being implemented in all troops within assigned territory.
Act as staff liaison to Multi-Cultural Advisory Committee and the Global Action Task Force, recommending and promoting connections to participate in both committees.
Manage Latinx Engagement webpage for the council, including review and update as needed.
Assist with translation services (i.e. in-person, email, print, etc.).
Meet the established Latinx council initiative goals to include adult and girl recruitment and retention.
Work alongside full program team to ensure that needs are being met for Latinx troops and families across all pillars.
Collaborate with fund development with the writing of grants to support Hispanic initiatives and manage grants awarded.
Act as main council contact for all Latinx focused troops in assigned territory and provide support to troop leaders and other local volunteers.
Work in partnership with key volunteers and staff to assist in the implementation of Latinx marketing plans for volunteer recruitment and girl recruitment.
Perform responsibilities in conjunction with volunteers; provide volunteer supervision, training, guidance, and coaching to support other adult volunteers (such as troop leaders and/or program volunteers) to ensure a high-quality Girl Scout Leadership Experience.
Provide efficient responsive and high-quality customer service to girls, parents, and volunteers.
Ensure that diversity and pluralism are embraced and incorporated into the work of the council.
Work closely with the Girl Empowerment Program on programs and projects.
Other duties as assigned.
Essential Requirements
Education
Bachelor's degree with concentration in related field preferred or equivalent experience.
Minimum of three (3) years customer service and/or volunteer experience.
Excellent bilingual (English and Spanish) communication skills both written and verbal.
Position Qualifications
This position requires registration as a member of Girl Scouts of the U.S.A.
Demonstrated skill in Microsoft Office Suite and ability to learn additional computer programs.
Demonstrated skills in conflict resolution, problem solving, innovation and creative thinking.
Ability to recruit, select, train, motivate, coach, and provide leadership to adult volunteers.
Ability to develop relationships with staff, volunteers, and community organizations.
Ability to organize and analyze complex and detailed statistical information.
Ability to effectively collaborate with other departments to meet mutual goals.
Ability to work effectively with persons of every age, sex, racial ethnic, religious, income and geographic group, educational level, and personality type.
Willingness to work a flexible schedule that includes evening and weekend hours.
Apr 12, 2024
Full time
Position Summary
The Latinx Engagement Specialist is responsible for the recruitment and retention of Latina girl members and Latinx adult volunteers. They will build and maintain community partnerships to increase Girl Scout presence in identified Latinx communities. They will recruit and support volunteers to ensure the delivery of the Girl Scout Leadership Experience is prevalent in all activities in assigned jurisdiction within the council. They will assist with the creation and implementation of Latinx marketing efforts. They will work closely with recruitment, troop support and the program department to provide high-quality customer service and opportunities for the troops they engage with.
Key Responsibilities
Promote Girl Scouting in the Latinx communities to enhance the understanding and appreciation of the Girl Scout Leadership Experience.
Increase the visibility of Girl Scout opportunities/programs for girls using traditional and non-traditional methods.
Assist in the development of Hispanic community assessment and cultivation strategies to bring the national leadership experience to life via local Latinx resources and customization.
Build a bilingual volunteer support network to help mentor new troop leaders and program volunteers in assigned areas to meet goals and ensure that the Girl Scout Leadership Experience is being implemented in all troops within assigned territory.
Act as staff liaison to Multi-Cultural Advisory Committee and the Global Action Task Force, recommending and promoting connections to participate in both committees.
Manage Latinx Engagement webpage for the council, including review and update as needed.
Assist with translation services (i.e. in-person, email, print, etc.).
Meet the established Latinx council initiative goals to include adult and girl recruitment and retention.
Work alongside full program team to ensure that needs are being met for Latinx troops and families across all pillars.
Collaborate with fund development with the writing of grants to support Hispanic initiatives and manage grants awarded.
Act as main council contact for all Latinx focused troops in assigned territory and provide support to troop leaders and other local volunteers.
Work in partnership with key volunteers and staff to assist in the implementation of Latinx marketing plans for volunteer recruitment and girl recruitment.
Perform responsibilities in conjunction with volunteers; provide volunteer supervision, training, guidance, and coaching to support other adult volunteers (such as troop leaders and/or program volunteers) to ensure a high-quality Girl Scout Leadership Experience.
Provide efficient responsive and high-quality customer service to girls, parents, and volunteers.
Ensure that diversity and pluralism are embraced and incorporated into the work of the council.
Work closely with the Girl Empowerment Program on programs and projects.
Other duties as assigned.
Essential Requirements
Education
Bachelor's degree with concentration in related field preferred or equivalent experience.
Minimum of three (3) years customer service and/or volunteer experience.
Excellent bilingual (English and Spanish) communication skills both written and verbal.
Position Qualifications
This position requires registration as a member of Girl Scouts of the U.S.A.
Demonstrated skill in Microsoft Office Suite and ability to learn additional computer programs.
Demonstrated skills in conflict resolution, problem solving, innovation and creative thinking.
Ability to recruit, select, train, motivate, coach, and provide leadership to adult volunteers.
Ability to develop relationships with staff, volunteers, and community organizations.
Ability to organize and analyze complex and detailed statistical information.
Ability to effectively collaborate with other departments to meet mutual goals.
Ability to work effectively with persons of every age, sex, racial ethnic, religious, income and geographic group, educational level, and personality type.
Willingness to work a flexible schedule that includes evening and weekend hours.
Girl Scouts of Colorado
Colorado Springs, CO, USA 80901
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Apr 11, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Apr 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area**
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS:
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $20.67/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Mar 29, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area**
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS:
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $20.67/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Mar 26, 2024
Seasonal
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Mar 14, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
If you are interested in the work we are doing, we want you to apply now!
The purpose of this position is to serve as the primary administrative staff to coordinate on-site office logistics related to serving members of the public and supporting OHA staff working onsite at the Five Oak building in downtown Portland. They collaborate with the Equity and Inclusion (E&I) and Health Policy & Analytics divisions to communicate information and share resources with employees based in the building related to facilities, technology, safety, and security topics. The position carries out on-site operations projects and serves as a general resource person and administrative problem solver to staff at all levels of the divisions, community partners, members of the public, contractors, both internally and externally. As the Five Oak building is updated to support accessible and flexible workspaces for OHA staff, this position will help identify problems and gaps, interpret changing policies, draft standard operating procedures and support processes for staff and partners interfacing with the Five Oak building.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheet, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: This role encompasses a hybrid work model, combining in-office and remote work arrangements. The primary office location will be at the Five Oak Building in Portland, with an expectation of four days per week onsite.
What's in it for you?
medical, vision, and dental benefits
11 paid holidays
10 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs .
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF) .
This is a full-time, limited-duration position represented by the union, with an anticipated duration of 17 months. There is potential for the creation of a permanent position for this role in the future.
OHA’s strategic goal is to eliminate health inequities in Oregon by 2030. OHA definition for health equity:
“Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistribution of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” Click here , to learn more about OHA’s mission, vision and core values.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-150987
Deadline: 3/28/24
Mar 12, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
If you are interested in the work we are doing, we want you to apply now!
The purpose of this position is to serve as the primary administrative staff to coordinate on-site office logistics related to serving members of the public and supporting OHA staff working onsite at the Five Oak building in downtown Portland. They collaborate with the Equity and Inclusion (E&I) and Health Policy & Analytics divisions to communicate information and share resources with employees based in the building related to facilities, technology, safety, and security topics. The position carries out on-site operations projects and serves as a general resource person and administrative problem solver to staff at all levels of the divisions, community partners, members of the public, contractors, both internally and externally. As the Five Oak building is updated to support accessible and flexible workspaces for OHA staff, this position will help identify problems and gaps, interpret changing policies, draft standard operating procedures and support processes for staff and partners interfacing with the Five Oak building.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheet, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: This role encompasses a hybrid work model, combining in-office and remote work arrangements. The primary office location will be at the Five Oak Building in Portland, with an expectation of four days per week onsite.
What's in it for you?
medical, vision, and dental benefits
11 paid holidays
10 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs .
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF) .
This is a full-time, limited-duration position represented by the union, with an anticipated duration of 17 months. There is potential for the creation of a permanent position for this role in the future.
OHA’s strategic goal is to eliminate health inequities in Oregon by 2030. OHA definition for health equity:
“Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistribution of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” Click here , to learn more about OHA’s mission, vision and core values.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-150987
Deadline: 3/28/24
Position: Education Specialist
Reports To: Education Manager
Position Summary:
The Education Specialist (ES) will complete specialized tasks to facilitate logistics, volunteer operations, content development, and other functions under the direction and assignment of the Education Leadership team.
The ES assigned to logistics will handle day-to-day scheduling operations of school outreach and field trip programs. They are the primary communicator between LLPA and schools.
The ES assigned to content development will write interpretive signs, develop curriculum, and review and create other educational content. They will keep up with innovative best practices in the field of informal learning and interpretation.
The ES assigned to volunteers will maintain and expand the volunteer program in the Education Department. They will recruit, train, and evaluate Education volunteers.
The ES position does not include supervision of any employee or volunteer.
Qualifications:
Bachelor’s degree or equivalent professional work experience preferred. Degree in education, communication, museum studies, non-profit management, or a related field strongly preferred.
Must be willing to submit to an additional background check required by the Utah Public Local Education Agency
Valid Utah driver’s license required
Critical Skills/Competencies:
National Association for Interpretation Certified Interpretive Guide status preferred
Strong computer software skills, including proficiency with Microsoft Office suite, Office 365, Volgistics, Galaxy, and other programs
Excellent organization, communication, and time management skills
High attention to detail
Strong problem-solving skills
Proactive and timely, able to focus and complete tasks under deadlines
Professional, helpful attitude and ability to work with a wide variety of people including professionals, children, families, and people with disabilities
Ability to follow animal handling protocols for animals including tarantulas, amphibians, birds, small mammals, and insects
Strong understanding of basic science principles and teaching methods
Strong presentation skills for both formal and informal situation
Familiarity with 3D Science model of teaching a plus
Bilingual English-Spanish a plus
Essential Duties and Responsibilities:
The ES assigned to logistics:
Acts as the primary contact for scheduling programs with schools and other organizations
Answers questions from schools about the Education Department and the various programs offered
Schedules visits through scheduling systems or over the phone when needed
Directs phone calls, messages, and general questions to the appropriate individual
Processes and manages incoming program requests
Creates confirmation sheets and distributes them to the appropriate locations and individuals
Books hotels and confirms travel itineraries for extended school outreach visits
Assists with scheduling, sending emails, and providing information to teachers and guardians for the Education Department’s Summer Camp, School Break Camp, and Teacher Resources programs
Confirms that all school outreach visits and field trip bookings have initial contact, finalized schedules, confirmation sheets, invoices if applicable, and final contact to confirm the visit or booking
Completes other duties as assigned
The ES assigned to content development:
Ensures quality, engaging, accurate content across Education Department programs and materials
Manages several projects at once
Uses appropriate sources to learn about the subjects of Education Department programs and materials
Learns and employs best professional practices in writing interpretive content
Submits content projects to Education Manager for approval by all determined deadlines
Completes other duties as assigned
The ES assigned to volunteers:
Responds to requests for information about volunteer opportunities in the Education Department
Conducts interviews, orientation sessions, and trainings for new Education volunteers
Acts as a resource for Education volunteers during their shifts: greeting them, conducting pre-shift Education volunteer huddles, creating hourly schedules, and providing guidance
Conducts regular evaluations of Education volunteers
Maintains accurate records of Education volunteers and their schedules
Organizes and participates in recognition programs and special events for Education volunteers
Speaks as assigned to various community groups about volunteer opportunities in the Education Department
Completes other duties as assigned
Physical Demands of the Job:
This job requires extended periods of standing as well as extended periods of sitting, including data entry, typing, and talking on the phone. During occasional presentations, periods of high energy and enthusiasm are essential, sometimes while holding animals up to 20 pounds.
Special Working Conditions:
40 hours per week, with 10 hour shifts any time between 6:30 AM and 9:00 PM
May include weekends and holidays
Some travel may be required
The job will primarily be in an office environment. This is a regular, full-time position.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Mar 11, 2024
Full time
Position: Education Specialist
Reports To: Education Manager
Position Summary:
The Education Specialist (ES) will complete specialized tasks to facilitate logistics, volunteer operations, content development, and other functions under the direction and assignment of the Education Leadership team.
The ES assigned to logistics will handle day-to-day scheduling operations of school outreach and field trip programs. They are the primary communicator between LLPA and schools.
The ES assigned to content development will write interpretive signs, develop curriculum, and review and create other educational content. They will keep up with innovative best practices in the field of informal learning and interpretation.
The ES assigned to volunteers will maintain and expand the volunteer program in the Education Department. They will recruit, train, and evaluate Education volunteers.
The ES position does not include supervision of any employee or volunteer.
Qualifications:
Bachelor’s degree or equivalent professional work experience preferred. Degree in education, communication, museum studies, non-profit management, or a related field strongly preferred.
Must be willing to submit to an additional background check required by the Utah Public Local Education Agency
Valid Utah driver’s license required
Critical Skills/Competencies:
National Association for Interpretation Certified Interpretive Guide status preferred
Strong computer software skills, including proficiency with Microsoft Office suite, Office 365, Volgistics, Galaxy, and other programs
Excellent organization, communication, and time management skills
High attention to detail
Strong problem-solving skills
Proactive and timely, able to focus and complete tasks under deadlines
Professional, helpful attitude and ability to work with a wide variety of people including professionals, children, families, and people with disabilities
Ability to follow animal handling protocols for animals including tarantulas, amphibians, birds, small mammals, and insects
Strong understanding of basic science principles and teaching methods
Strong presentation skills for both formal and informal situation
Familiarity with 3D Science model of teaching a plus
Bilingual English-Spanish a plus
Essential Duties and Responsibilities:
The ES assigned to logistics:
Acts as the primary contact for scheduling programs with schools and other organizations
Answers questions from schools about the Education Department and the various programs offered
Schedules visits through scheduling systems or over the phone when needed
Directs phone calls, messages, and general questions to the appropriate individual
Processes and manages incoming program requests
Creates confirmation sheets and distributes them to the appropriate locations and individuals
Books hotels and confirms travel itineraries for extended school outreach visits
Assists with scheduling, sending emails, and providing information to teachers and guardians for the Education Department’s Summer Camp, School Break Camp, and Teacher Resources programs
Confirms that all school outreach visits and field trip bookings have initial contact, finalized schedules, confirmation sheets, invoices if applicable, and final contact to confirm the visit or booking
Completes other duties as assigned
The ES assigned to content development:
Ensures quality, engaging, accurate content across Education Department programs and materials
Manages several projects at once
Uses appropriate sources to learn about the subjects of Education Department programs and materials
Learns and employs best professional practices in writing interpretive content
Submits content projects to Education Manager for approval by all determined deadlines
Completes other duties as assigned
The ES assigned to volunteers:
Responds to requests for information about volunteer opportunities in the Education Department
Conducts interviews, orientation sessions, and trainings for new Education volunteers
Acts as a resource for Education volunteers during their shifts: greeting them, conducting pre-shift Education volunteer huddles, creating hourly schedules, and providing guidance
Conducts regular evaluations of Education volunteers
Maintains accurate records of Education volunteers and their schedules
Organizes and participates in recognition programs and special events for Education volunteers
Speaks as assigned to various community groups about volunteer opportunities in the Education Department
Completes other duties as assigned
Physical Demands of the Job:
This job requires extended periods of standing as well as extended periods of sitting, including data entry, typing, and talking on the phone. During occasional presentations, periods of high energy and enthusiasm are essential, sometimes while holding animals up to 20 pounds.
Special Working Conditions:
40 hours per week, with 10 hour shifts any time between 6:30 AM and 9:00 PM
May include weekends and holidays
Some travel may be required
The job will primarily be in an office environment. This is a regular, full-time position.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Multnomah County Dept. of Community Justice
1401 NE 68th Ave, Portland OR 97213
Do you have a passion to help youth involved in the juvenile justice system?
Do you want to make a difference in their lives and the lives of their families?
Do you believe that all youth are capable of turning their lives around?
Are you passionate about helping others?
Do you thrive when working on a team?
If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist (JCSS) or Trainee!
The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate JCSS and JCSS Trainees to strengthen our detention facility. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Detention Center.
We’re excited to announce that this recruitment for JCSS also includes an inaugural recruitment for the new Juvenile Custody Services Trainee position! The JCSS Trainee program is brand new and we’re looking forward to expanding services to the youth in our care with this position. The JCSS Trainees will assist with providing guidance, security, training, and general care to vulnerable youth populations with mental health and/or developmental issues within a detention setting or a Behavior Rehabilitation Services (BRS) program. As a trainee, you will gain on-the-job training & skills to become a regular status Juvenile Custody Services Specialist within 24 months. The starting hourly pay rate is $27.23.
As a JCSS with Multnomah County's Department of Community Justice, you'll help foster prosocial behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
As a regular JCSS, you will be responsible for:
Supervising and documenting youth activities and behavior
Admitting youth into the facility and with preliminary hearings.
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
As a JCSS Trainee, you will be responsible for:
Assisting with supervision and documentation of youth activities and behavior.
Assisting in admitting youth into the facility and with preliminary hearings.
Assisting with providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups.
Assisting with maintaining safety, security and order in the living units.
Assisting with maintaining routine records and preparing oral and written reports using automated systems.
JCSS & JCSS Trainees work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention.
All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. This position is also designated as Operationally Essential .
This recruitment will be used to fill any current and future positions, including Limited Duration, temporary and On-Call, while the eligible for hire list is active.
Workforce Equity:
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY - *please note different criteria for JCSS and JCSS Trainee
Juvenile Custody Services Specialist position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Juvenile Custody Services Specialist Trainee position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Total of 2 years experience and/or education. Any combination may be counted toward the 2 years. This may include:
College level education with major coursework in child psychology, sociology, or a related field counts toward the minimum requirement
Experience working with at-risk youth (12-18) in one of the following environments counts toward the minimum requirement:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Employees in either position that are placed with the Assessment and Evaluation (A&E) unit must also meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills for both positions*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet:
*Please be sure to provide all of the required materials below in your application submission.
Application: A completed online application.
Resume: An uploaded resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Phone screen, oral exam or written exam may be used to determine the most qualified candidates
Consideration of top candidates/interviews
Background, references, education checks and fingerprinting
Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Union represented, Essential Personnel
FLSA: Non-Exempt
Pay: Pay is not negotiable.
Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these.
Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Tri-met bus pass
Access to wellness resources
Access to Employee Resource Groups
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Mar 01, 2024
Full time
Do you have a passion to help youth involved in the juvenile justice system?
Do you want to make a difference in their lives and the lives of their families?
Do you believe that all youth are capable of turning their lives around?
Are you passionate about helping others?
Do you thrive when working on a team?
If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist (JCSS) or Trainee!
The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate JCSS and JCSS Trainees to strengthen our detention facility. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Detention Center.
We’re excited to announce that this recruitment for JCSS also includes an inaugural recruitment for the new Juvenile Custody Services Trainee position! The JCSS Trainee program is brand new and we’re looking forward to expanding services to the youth in our care with this position. The JCSS Trainees will assist with providing guidance, security, training, and general care to vulnerable youth populations with mental health and/or developmental issues within a detention setting or a Behavior Rehabilitation Services (BRS) program. As a trainee, you will gain on-the-job training & skills to become a regular status Juvenile Custody Services Specialist within 24 months. The starting hourly pay rate is $27.23.
As a JCSS with Multnomah County's Department of Community Justice, you'll help foster prosocial behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
As a regular JCSS, you will be responsible for:
Supervising and documenting youth activities and behavior
Admitting youth into the facility and with preliminary hearings.
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
As a JCSS Trainee, you will be responsible for:
Assisting with supervision and documentation of youth activities and behavior.
Assisting in admitting youth into the facility and with preliminary hearings.
Assisting with providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups.
Assisting with maintaining safety, security and order in the living units.
Assisting with maintaining routine records and preparing oral and written reports using automated systems.
JCSS & JCSS Trainees work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention.
All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. This position is also designated as Operationally Essential .
This recruitment will be used to fill any current and future positions, including Limited Duration, temporary and On-Call, while the eligible for hire list is active.
Workforce Equity:
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY - *please note different criteria for JCSS and JCSS Trainee
Juvenile Custody Services Specialist position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Juvenile Custody Services Specialist Trainee position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Total of 2 years experience and/or education. Any combination may be counted toward the 2 years. This may include:
College level education with major coursework in child psychology, sociology, or a related field counts toward the minimum requirement
Experience working with at-risk youth (12-18) in one of the following environments counts toward the minimum requirement:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Employees in either position that are placed with the Assessment and Evaluation (A&E) unit must also meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills for both positions*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet:
*Please be sure to provide all of the required materials below in your application submission.
Application: A completed online application.
Resume: An uploaded resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Phone screen, oral exam or written exam may be used to determine the most qualified candidates
Consideration of top candidates/interviews
Background, references, education checks and fingerprinting
Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Union represented, Essential Personnel
FLSA: Non-Exempt
Pay: Pay is not negotiable.
Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these.
Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Tri-met bus pass
Access to wellness resources
Access to Employee Resource Groups
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Feb 28, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Program and Events Specialist?
Girl Scouts of Colorado partners with a variety of organizations to engage Girls Scouts in leadership development programming through the lens of STEM, life skills, entrepreneurship, and outdoor stewardship. The Program and Events Specialist aids in statewide program development, delivery, and logistical support for Girl Scout partner programs and events. This position functions as a member of the program team and reports to the Program and Events Manager. The Program and Events Specialist works alongside the program team to ensure that our staff and program partners can facilitate Girl Scout programming to our members across the state, while our members have the best customer experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
Support the Program and Events Manager in program development, pre-event logistics, event execution, post-event feedback, and data reporting for partner programs.
Deliver Girl Scout programs in-person and virtually for Girl Scouts and adult members in the Denver-Metro area, with the ability to occasionally travel to other parts of the state.
Create materials and activities to aid in the facilitation of events or programming.
Adapt programming to meet the needs of Girl Scouts and adult members.
In coordination with membership support staff, drive membership engagement and membership recruitment through programming and events.
Collect post-event data and feedback from attendees.
Act as a secondary point of contact for program partners before, during, and after program execution, in coordination with the Program and Events Manager.
Assists the Program and Events Manager in booking venues, securing support staff, and managing day-of-event logistics.
Work closely with Registration Specialists to build event registrations and coordinate event communications.
Communicates with participants on event details and responds to questions in a timely manner.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborate with the Program and Events Manager and greater Program and Membership Experience Department to coordinate a unified direction of all programming through integration and implementation of long- and short-term goals, objectives, and action plans.
Collaborate with statewide teams on program and event opportunities.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community.
Work cross-functionally with other departments to support membership.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
EDUCATION/FORMAL TRAINING
Bachelor's degree; or related experience and/or training; or equivalent combination of education and experience, preferred.
EXPERIENCE
Two years of experience in event management and/or program delivery or in a related field such as project management or community relations.
Two years of customer service experience is desirable.
KNOWLEDGE, SKILL, AND ABILITY
Knowledge of the Girl Scout program and philosophy, or willingness to learn.
Ability to manage priorities effectively while remaining flexible.
Ability to communicate effectively with employees, customers, and vendors.
Ability to manage multiple priorities and deadlines.
Track record of successful event or program execution desired.
Demonstrated written and verbal communication skills with peers, volunteers, and outside partners.
Ability to work independently and as part of a team.
Ability to manage details and make decisions.
Strong organizational skills.
Must pass a criminal background check acceptable to GSCO standards.
Night and weekend availability is required.
Work successfully in a hybrid-remote environment.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Bilingual and bicultural skills desired, but not required.
Salary
This position pays a range of $20.67-$21.86 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Feb 27, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Program and Events Specialist?
Girl Scouts of Colorado partners with a variety of organizations to engage Girls Scouts in leadership development programming through the lens of STEM, life skills, entrepreneurship, and outdoor stewardship. The Program and Events Specialist aids in statewide program development, delivery, and logistical support for Girl Scout partner programs and events. This position functions as a member of the program team and reports to the Program and Events Manager. The Program and Events Specialist works alongside the program team to ensure that our staff and program partners can facilitate Girl Scout programming to our members across the state, while our members have the best customer experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
Support the Program and Events Manager in program development, pre-event logistics, event execution, post-event feedback, and data reporting for partner programs.
Deliver Girl Scout programs in-person and virtually for Girl Scouts and adult members in the Denver-Metro area, with the ability to occasionally travel to other parts of the state.
Create materials and activities to aid in the facilitation of events or programming.
Adapt programming to meet the needs of Girl Scouts and adult members.
In coordination with membership support staff, drive membership engagement and membership recruitment through programming and events.
Collect post-event data and feedback from attendees.
Act as a secondary point of contact for program partners before, during, and after program execution, in coordination with the Program and Events Manager.
Assists the Program and Events Manager in booking venues, securing support staff, and managing day-of-event logistics.
Work closely with Registration Specialists to build event registrations and coordinate event communications.
Communicates with participants on event details and responds to questions in a timely manner.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborate with the Program and Events Manager and greater Program and Membership Experience Department to coordinate a unified direction of all programming through integration and implementation of long- and short-term goals, objectives, and action plans.
Collaborate with statewide teams on program and event opportunities.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community.
Work cross-functionally with other departments to support membership.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
EDUCATION/FORMAL TRAINING
Bachelor's degree; or related experience and/or training; or equivalent combination of education and experience, preferred.
EXPERIENCE
Two years of experience in event management and/or program delivery or in a related field such as project management or community relations.
Two years of customer service experience is desirable.
KNOWLEDGE, SKILL, AND ABILITY
Knowledge of the Girl Scout program and philosophy, or willingness to learn.
Ability to manage priorities effectively while remaining flexible.
Ability to communicate effectively with employees, customers, and vendors.
Ability to manage multiple priorities and deadlines.
Track record of successful event or program execution desired.
Demonstrated written and verbal communication skills with peers, volunteers, and outside partners.
Ability to work independently and as part of a team.
Ability to manage details and make decisions.
Strong organizational skills.
Must pass a criminal background check acceptable to GSCO standards.
Night and weekend availability is required.
Work successfully in a hybrid-remote environment.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Bilingual and bicultural skills desired, but not required.
Salary
This position pays a range of $20.67-$21.86 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Apply to this posting via URL: https://www.governmentjobs.com/careers/colorado/jobs/4388675/outreach-and-engagement-specialist . Applications will only be accepte through this link.
The mission of the Colorado Energy Office (CEO) is to reduce greenhouse gas emissions and consumer energy costs by advancing clean energy, energy efficiency, and zero emission vehicles (ZEV) to benefit all Coloradans. We do this by developing and implementing highly impactful policies and programs, establishing Colorado as a leading state for climate action.
A critical strategy to reduce emissions in Colorado is electrifying the transportation sector - cars, trucks, buses, and bicycles. Colorado has the fifth highest market share for electric vehicles (EVs) in the country, but we have a long way to go to reach our goal of 940,000 EVs on the road by 2030. We do this by providing direct funding for the installation of charging stations across Colorado, supporting incentives to purchase an EV, and providing education and technical support to consumers and vehicle fleets on the environmental and financial benefits of EVs. In addition, we incentivize other forms of electric mobility including electric bicycles (e-bikes) through multiple programs.
CEO currently has an opening for an Outreach and Engagement Specialist to join the Transportation team. This role will support and develop relationships with a broad set of stakeholders including, but not limited to, state agencies, utilities, local governments, Community-Based Organizations (CBOs) and nonprofits, potential program applicants (organizations and individuals), and others in urban, suburban and rural areas including disproportionately impacted communities (DICs). The position will work with members of the team to advance transportation electrification statewide for for-profit/market-rate customers as well as income-qualified residents and DICs. Outreach and engagement efforts may include in-person and virtual meetings, presentations and events, social media, collateral development, and more. Up to 15% of the Specialist’s time may be spent traveling throughout Colorado, connecting and developing relationships to advance transportation electrification efforts.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
Description of Job
Starting Salary Range: $68,000.14 - $84,000.02 Annually
Team Support and Resources
Work with program managers to develop and implement an outreach and engagement plan for all transportation programs detailing key stakeholders, engagement activities and collateral materials, and as needed, utilizing the recommendations from the Environmental Justice Task Force and EV Equity Study. Closely track progress and update/revise annually or more frequently, as needed.
Develop subject matter expertise on team programs with a specific focus on electric vehicles, EV charging infrastructure, and eBikes.
Partner with program staff to develop proactive communication and outreach strategies to stakeholders to increase awareness of programs and program participation.
Collaborate internally with program managers, CEO’s environmental justice specialist and public information officer, and externally with state agencies, to align outreach and engagement activities with a particular focus on equity.
Direct Outreach and Engagement
Manage the ReCharge Colorado program including contract management, invoice processing, developing scopes of work, reviewing and approving deliverables, monitoring contractor performance, and ensuring successful achievement of program goals and objectives.
Work with ReCharge coaches and ReCharge Equity Advisor to organize and enhance community connections and events with an equity focus.
Direct ReCharge coaches and the ReCharge Equity Advisor in coaching activities as needed to keep responsive to the market and community needs.
Lead development of new engagement activities and initiatives and support existing activities to advance transportation programs statewide.
Represent the Colorado Energy Office/Transportation Programs through community-facing events and relationships with community members and groups, and act as liaison between public and internal stakeholders.
Facilitate and track community and stakeholder input, work with transportation team to evaluate and respond, as needed, to inform program development and refinement.
Develop relationships with existing and lead outreach and engagement efforts to new stakeholders.
Communications and Other
Serve as team lead to collaborate with CEO Public Information Officer (PIO) to ensure communications and digital accessibility needs are met, oversee review and updates of team website content, and draft and post social media content.
Lead design, production, and delivery of outreach and engagement materials and collateral.
Other duties and tasks, as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Required Qualifications:
Bilingual in English and Spanish: writing, reading and oral
Graduation from an accredited college or university with a Bachelor's degree in Social Sciences or related field.
Substitutions: additional, appropriate professional experience may be substituted for the degree requirement on a year-for-year basis.
Minimum three years professional outreach and stakeholder engagement experience OR seven years professional experience without a degree
Proven track record of building and managing relationships across diverse stakeholder groups
Ability to independently start and finish projects with minimal supervision and passionate about working collaboratively as part of a team
Strong time management, attention to detail, and organization skills
Valid driver's license
Ability to travel up to 15% of the time
Flexibility to work periodic weekends, evenings, and overnight travel, as needed
Preferred Qualifications:
Professional outreach and stakeholder engagement experience in the state of Colorado
Experience working on transportation, air quality, and/or climate issues
Experience with collateral design and producing, developing, and posting social media content
Experience with website management
Strong computer skills
Proficient in the following:
Google Suite or Microsoft Office (email, spreadsheets, documents, presentations, etc.)
Video conferencing applications (i.e. Google Meet, Zoom, MS Teams)
Supplemental Information
To Apply:
A cover letter and resume must be submitted with the application for consideration. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements.
The State of Colorado/Office of the Governor offers a generous benefits package including:
Annual leave accrued at 13.33 hours per month (4 weeks a year)
Sick leave accrued at 6.66 hours a month (10 days a year)
11 paid holidays per year
Medical and dental plans
State paid life insurance policy of $50,000
Choice of 2 retirement plans
401K and 457 plans
State paid Short Term Disability coverage
Additional optional life and disability plans
Credit Union Membership
RTD pass
Training and professional development
To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits .
Equity, Diversity and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
ADAAA Accommodations
The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator (the Director of Human Resources) at gov_hr@state.co.us.
Conditions of Employment
Applicants must pass a thorough background check prior to employment.
Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have thirty (30) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination. Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment.
Feb 16, 2024
Full time
Apply to this posting via URL: https://www.governmentjobs.com/careers/colorado/jobs/4388675/outreach-and-engagement-specialist . Applications will only be accepte through this link.
The mission of the Colorado Energy Office (CEO) is to reduce greenhouse gas emissions and consumer energy costs by advancing clean energy, energy efficiency, and zero emission vehicles (ZEV) to benefit all Coloradans. We do this by developing and implementing highly impactful policies and programs, establishing Colorado as a leading state for climate action.
A critical strategy to reduce emissions in Colorado is electrifying the transportation sector - cars, trucks, buses, and bicycles. Colorado has the fifth highest market share for electric vehicles (EVs) in the country, but we have a long way to go to reach our goal of 940,000 EVs on the road by 2030. We do this by providing direct funding for the installation of charging stations across Colorado, supporting incentives to purchase an EV, and providing education and technical support to consumers and vehicle fleets on the environmental and financial benefits of EVs. In addition, we incentivize other forms of electric mobility including electric bicycles (e-bikes) through multiple programs.
CEO currently has an opening for an Outreach and Engagement Specialist to join the Transportation team. This role will support and develop relationships with a broad set of stakeholders including, but not limited to, state agencies, utilities, local governments, Community-Based Organizations (CBOs) and nonprofits, potential program applicants (organizations and individuals), and others in urban, suburban and rural areas including disproportionately impacted communities (DICs). The position will work with members of the team to advance transportation electrification statewide for for-profit/market-rate customers as well as income-qualified residents and DICs. Outreach and engagement efforts may include in-person and virtual meetings, presentations and events, social media, collateral development, and more. Up to 15% of the Specialist’s time may be spent traveling throughout Colorado, connecting and developing relationships to advance transportation electrification efforts.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
Description of Job
Starting Salary Range: $68,000.14 - $84,000.02 Annually
Team Support and Resources
Work with program managers to develop and implement an outreach and engagement plan for all transportation programs detailing key stakeholders, engagement activities and collateral materials, and as needed, utilizing the recommendations from the Environmental Justice Task Force and EV Equity Study. Closely track progress and update/revise annually or more frequently, as needed.
Develop subject matter expertise on team programs with a specific focus on electric vehicles, EV charging infrastructure, and eBikes.
Partner with program staff to develop proactive communication and outreach strategies to stakeholders to increase awareness of programs and program participation.
Collaborate internally with program managers, CEO’s environmental justice specialist and public information officer, and externally with state agencies, to align outreach and engagement activities with a particular focus on equity.
Direct Outreach and Engagement
Manage the ReCharge Colorado program including contract management, invoice processing, developing scopes of work, reviewing and approving deliverables, monitoring contractor performance, and ensuring successful achievement of program goals and objectives.
Work with ReCharge coaches and ReCharge Equity Advisor to organize and enhance community connections and events with an equity focus.
Direct ReCharge coaches and the ReCharge Equity Advisor in coaching activities as needed to keep responsive to the market and community needs.
Lead development of new engagement activities and initiatives and support existing activities to advance transportation programs statewide.
Represent the Colorado Energy Office/Transportation Programs through community-facing events and relationships with community members and groups, and act as liaison between public and internal stakeholders.
Facilitate and track community and stakeholder input, work with transportation team to evaluate and respond, as needed, to inform program development and refinement.
Develop relationships with existing and lead outreach and engagement efforts to new stakeholders.
Communications and Other
Serve as team lead to collaborate with CEO Public Information Officer (PIO) to ensure communications and digital accessibility needs are met, oversee review and updates of team website content, and draft and post social media content.
Lead design, production, and delivery of outreach and engagement materials and collateral.
Other duties and tasks, as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Required Qualifications:
Bilingual in English and Spanish: writing, reading and oral
Graduation from an accredited college or university with a Bachelor's degree in Social Sciences or related field.
Substitutions: additional, appropriate professional experience may be substituted for the degree requirement on a year-for-year basis.
Minimum three years professional outreach and stakeholder engagement experience OR seven years professional experience without a degree
Proven track record of building and managing relationships across diverse stakeholder groups
Ability to independently start and finish projects with minimal supervision and passionate about working collaboratively as part of a team
Strong time management, attention to detail, and organization skills
Valid driver's license
Ability to travel up to 15% of the time
Flexibility to work periodic weekends, evenings, and overnight travel, as needed
Preferred Qualifications:
Professional outreach and stakeholder engagement experience in the state of Colorado
Experience working on transportation, air quality, and/or climate issues
Experience with collateral design and producing, developing, and posting social media content
Experience with website management
Strong computer skills
Proficient in the following:
Google Suite or Microsoft Office (email, spreadsheets, documents, presentations, etc.)
Video conferencing applications (i.e. Google Meet, Zoom, MS Teams)
Supplemental Information
To Apply:
A cover letter and resume must be submitted with the application for consideration. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements.
The State of Colorado/Office of the Governor offers a generous benefits package including:
Annual leave accrued at 13.33 hours per month (4 weeks a year)
Sick leave accrued at 6.66 hours a month (10 days a year)
11 paid holidays per year
Medical and dental plans
State paid life insurance policy of $50,000
Choice of 2 retirement plans
401K and 457 plans
State paid Short Term Disability coverage
Additional optional life and disability plans
Credit Union Membership
RTD pass
Training and professional development
To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits .
Equity, Diversity and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
ADAAA Accommodations
The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator (the Director of Human Resources) at gov_hr@state.co.us.
Conditions of Employment
Applicants must pass a thorough background check prior to employment.
Effective September 20, 2021, employees will be required to attest to and verify whether or not they are fully vaccinated for COVID-19. Employees who have not been fully vaccinated may be required to submit to serial testing in the future. Upon hire, new employees will have thirty (30) business days to provide attestation to their status with proof of vaccination. Vaccinated employees must provide proof of vaccination. Note: Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the most recent State of Colorado’s Public Health Order and current guidance issued by the Colorado Department of Public Health & Environment.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Disaster Program Specialist to support our Providence R.I. Chapter & Region. Candidates are required to live anywhere in Rhode Island. Candidate must be willing to be on call 24/7 unless on PTO. WHAT YOU NEED TO KNOW Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. DEPLOYMENT AT LEAST 1X A YEAR IS ASKED OF YOU. WHAT YOU NEED TO SUCCEED Bachelor’s degree required. We will consider a candidate with an Associates degree as well as someone with a HS diploma and good work / life experience. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate to Advanced level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel is required and so is a valid drivers' license and a clean MVR. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. . The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Volunteer management & engagement. Sales and recruiting experience. Manage teams. Bilingual English/Spanish. Being proactive. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are seeking a Disaster Program Specialist to support our Providence R.I. Chapter & Region. Candidates are required to live anywhere in Rhode Island. Candidate must be willing to be on call 24/7 unless on PTO. WHAT YOU NEED TO KNOW Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. DEPLOYMENT AT LEAST 1X A YEAR IS ASKED OF YOU. WHAT YOU NEED TO SUCCEED Bachelor’s degree required. We will consider a candidate with an Associates degree as well as someone with a HS diploma and good work / life experience. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate to Advanced level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel is required and so is a valid drivers' license and a clean MVR. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. . The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE Volunteer management & engagement. Sales and recruiting experience. Manage teams. Bilingual English/Spanish. Being proactive. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! What You Need To Know This position will be out in the community, working with community partners and organizations to promote American Red Cross opportunities for volunteering and collaboration. By conducting continuous and daily outreach, we are able to expand and build our volunteer capacity to better serve our communities. The ideal candidate would be proactive in making new introductions, building relationships and comfortable being the face of the American Red Cross through public speaking and building a known name. Execute broad-based recruitment strategies to identify and attract volunteers. Screen, refer and assist with placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Creatively develop and utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. 2: Conduct general and targeted outreach and recruiting activities to obtain volunteer applicants tracked to referral and approval. 3: Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships. 4: Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies. Assist in evaluating and modifying recruitment strategies based on lessons-learned. 5: Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports. 6: Support volunteer programs and services to meet established goals and objectives. May assist in scheduling and coordinating volunteer orientations, placements, meetings and events. 7: Build and manage a team of outreach volunteers who help support volunteer recruitment activities. Scope Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. What Would Give You An Edge Bilingual Spanish What You Need To Succeed Education: Bachelor's degree required. Experience: Minimum of 5-7 years of related experience. Management Experience: Volunteer management experience desired. Skills & Abilities: Ability to successfully work on a hybrid team. Ability to prioritize and manage time effectively. Goal oriented. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Detail oriented with good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Ability to create volunteer recruitment outreach materials. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: Will involve travel. A current, valid driver's license with good driving record is required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Benefits for You We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! What You Need To Know This position will be out in the community, working with community partners and organizations to promote American Red Cross opportunities for volunteering and collaboration. By conducting continuous and daily outreach, we are able to expand and build our volunteer capacity to better serve our communities. The ideal candidate would be proactive in making new introductions, building relationships and comfortable being the face of the American Red Cross through public speaking and building a known name. Execute broad-based recruitment strategies to identify and attract volunteers. Screen, refer and assist with placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Creatively develop and utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. 2: Conduct general and targeted outreach and recruiting activities to obtain volunteer applicants tracked to referral and approval. 3: Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships. 4: Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies. Assist in evaluating and modifying recruitment strategies based on lessons-learned. 5: Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports. 6: Support volunteer programs and services to meet established goals and objectives. May assist in scheduling and coordinating volunteer orientations, placements, meetings and events. 7: Build and manage a team of outreach volunteers who help support volunteer recruitment activities. Scope Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. What Would Give You An Edge Bilingual Spanish What You Need To Succeed Education: Bachelor's degree required. Experience: Minimum of 5-7 years of related experience. Management Experience: Volunteer management experience desired. Skills & Abilities: Ability to successfully work on a hybrid team. Ability to prioritize and manage time effectively. Goal oriented. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Detail oriented with good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Ability to create volunteer recruitment outreach materials. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: Will involve travel. A current, valid driver's license with good driving record is required. Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Benefits for You We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. The ideal candidate will bilingual, Spanish preferred Management Experience: n/a Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel will be required. A valid driver’s license is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time . BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. The ideal candidate will bilingual, Spanish preferred Management Experience: n/a Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel will be required. A valid driver’s license is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time . BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW This position will be out in the community, working with community partners and organizations to promote American Red Cross opportunities for volunteering and collaboration. By conducting continuous and daily outreach, we are able to expand and build our volunteer capacity to better serve our communities. The ideal candidate would be proactive in making new introductions, building relationships and comfortable being the face of the American Red Cross through public speaking and building a known name. Execute broad-based recruitment strategies to identify and attract volunteers. Screen, refer and assist with placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Creatively develop and utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. 2: Conduct general and targeted outreach and recruiting activities to obtain volunteer applicants tracked to referral and approval. 3: Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships. 4: Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies. Assist in evaluating and modifying recruitment strategies based on lessons-learned. 5: Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports. 6: Support volunteer programs and services to meet established goals and objectives. May assist in scheduling and coordinating volunteer orientations, placements, meetings and events. 7. Build and manage a team of outreach volunteers who help support volunteer recruitment activities. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT WOULD GIVE YOU AN EDGE Bilingual Spanish WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum of 3 years of related experience. Management Experience: Volunteer management experience desired. Skills & Abilities: Ability to successfully work on a remote team. Ability to prioritize and manage time effectively. Goal oriented. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Detail oriented with good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Ability to create volunteer recruitment outreach materials. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: May involve travel. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW This position will be out in the community, working with community partners and organizations to promote American Red Cross opportunities for volunteering and collaboration. By conducting continuous and daily outreach, we are able to expand and build our volunteer capacity to better serve our communities. The ideal candidate would be proactive in making new introductions, building relationships and comfortable being the face of the American Red Cross through public speaking and building a known name. Execute broad-based recruitment strategies to identify and attract volunteers. Screen, refer and assist with placement of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Creatively develop and utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. 2: Conduct general and targeted outreach and recruiting activities to obtain volunteer applicants tracked to referral and approval. 3: Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships. 4: Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies. Assist in evaluating and modifying recruitment strategies based on lessons-learned. 5: Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports. 6: Support volunteer programs and services to meet established goals and objectives. May assist in scheduling and coordinating volunteer orientations, placements, meetings and events. 7. Build and manage a team of outreach volunteers who help support volunteer recruitment activities. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT WOULD GIVE YOU AN EDGE Bilingual Spanish WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum of 3 years of related experience. Management Experience: Volunteer management experience desired. Skills & Abilities: Ability to successfully work on a remote team. Ability to prioritize and manage time effectively. Goal oriented. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Detail oriented with good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Ability to create volunteer recruitment outreach materials. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: May involve travel. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!
Feb 06, 2024
Full time
Experienced Administrative Assistants—a world of opportunities awaits you! Are you looking for the kind of opportunity that truly challenges you to use the skills you’ve worked so hard to build? We can help!
We are looking for an Administrative Assistant to fill the role for our U.S. government Intensive Supervision Appearance Program (ISAP). This alternative to detention program aims to supervise individuals who are navigating the U.S. immigration court system. In this dynamic role, you will assist case specialist and participants of the ISAP program following the guidelines of the government Department of Homeland Security contract.
This is a great opportunity to continue building your career in criminal justice, psychology and/or social work and administration. If you are passionate about influencing positive changes in the lives of others, this may be the right opportunity for you!
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
Ensures that program participants are properly checked in for office visits.
Answers the phones and directs calls appropriately.
Maintains program participant case records on the computer system by performing data entry.
Maintains files and other related documentation.
Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
Coordinates transportation services for program participants.
Performs other duties as assigned.
Requirements
Minimum Requirements
HS Diploma or GED required. Associate’s Degree in Business or related field preferred.
Two (2) years of related work experience in an administrative field preferred.
Bilingual English/Spanish Required.
Ability to pass a suitability determination.
United States Citizenship required.
Live in the United States 3 of the last 5 years (military and study abroad accepted).
At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
At least two (2) years of experience working with computers.
Effective communication skills with internal and external contacts.
Good interpersonal skills. Ability to deal tactfully with the public.
Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
Ability to deal with multi-cultural contacts with sensitivity.
Good organizational skills.
Attention to detail.
Benefits
You will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
Your benefits will include:
Two (2) weeks of Vacation
Fifty-six (56) Hours of Sick Time
Fifteen (15) paid Holidays
Medical, Dental, and Vision coverage
Term and Whole life insurance (includes spouse and dependent)
Accidental death and dismemberment insurance
Short- and long-term disability
Flexible spending account
401(k) retirement program with company match
Stock purchase program
Tuition reimbursement - $3500 per year
Employee Assistance Program (EAP)
Legal and Identity Theft Programs
Theme Park and attraction discounts
Your world of opportunities begins here! Apply today!