Program Assistant

  • Generation Hope
  • Washington D.C., DC, USA
  • Oct 08, 2019
Part time Nonprofit-Social Services

Job Description

About Generation Hope: 

Founded in 2010, Generation Hope provides mentoring, tuition assistance, case management, and other support and resources, and services to help teen parents become college graduates and to help their children become kindergarten rock stars. To date we have provided more than $600,000 in tuition assistance, supported 200 teen parents in college, and celebrated 76 teen parents earning degrees through our program.

Generation Hope currently serves 100 teen parents attending 19 different colleges and 200 expecting or parenting high school students annually through college-readiness workshops. In July 2018, Generation Hope expanded its services in a pilot program called Next Generation Academy, which provides literacy and social-emotional learning as well as case management to the children of Generation Hope Scholars. 

Generation Hope’s founder is a CNN Hero and was named a 2017 Minority Business Leader by the Washington Business Journal as well as one of the “Top 40 Under 40” by the Washingtonian in April 2017. Nicole Lynn Lewis was also awarded the national grand prize winner in the 2018 Roslyn S. Jaffe Awards. Additionally, the Catalogue for Philanthropy has twice named the organization “one of the best” nonprofits in the D.C. region.

Please visit for more information.

Position: The Program Assistant works with the Director of Programming and the program team to support the needs of the Scholar Program and Next Generation Academy. The Program Assistant should have a solid track record of providing outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external customers. She/he must have a demonstrated interest in serving low-income youth and be passionate about the mission of Generation Hope.


Program Support: 

  • Staff our family-friendly study area in our office two evenings per week or one evening and a Saturday or Sunday afternoon per week so that Scholars can study and use computers/printers while children play
  • Attend evening  or weekend events such as Family Dinners, trainings, etc, assisting staff with facilitation, logistical support, on-site event management, and coordination as needed
  • As needed, plan Family Dinners for Scholars participating in Next Generation Academy, including either planning curriculum or finding facilitators to lead workshops on parenting topics as well as managing logistics for these events
  • Work with the College Completion Manager to plan and execute at least 2 “Study Halls” per semester with childcare volunteers and snacks for Scholars during final exams and track attendance data
  • Manage and track “lending library” of exam preparation books offered to Scholars
  • Maintain supplies of snacks and school supplies for the Scholar/child area in the office and work with Operations Team to reorder
  • Work with Director of Programming to track usage of study area for program evaluation reports
  • Attend one Monday staff meeting per month and one Monday Program Team meeting per month

In-Kind Donation Support: 

  • Assist with maintaining organized storage space 
  • Take regular inventory of items in storage and discard items that are expired, not in good condition, no longer useful, etc. 
  • Work with the Volunteer and Outreach Associate to manage pick-up and drop-off of Fall and Spring Wish List and Holiday Adopt-A-Scholar items 


  • Associate’s Degree 
  • Friendly and personable, can put anyone at ease
  • Extremely organized and detail oriented
  • Access to a car to travel to events 
  • Flexible schedule with evening and weekend availability 
  • Unquestioned integrity and commitment to the mission and values of Generation Hope 
  • Reliable and trustworthy
  • Comfortable with computers and office software (Microsoft Office, Google Drive, etc) 
  • Flexible and willing to jump in and help where needed 


  • Bilingual Spanish/English a plus 
  • Bachelor’s degree preferred
  • Workshop facilitation experience a plus 
  • Experience working with young adults and children preferred 

To apply, please complete the online application.  If this link does not work, you can access the application at the URL below:

*Please do not call 

Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.


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