Girl Scouts of Colorado
Colorado Springs, CO, USA 80901
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Apr 11, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
What you will do! The Data Equity Business Analyst (OPA3) will work within a Data Equity team that works in partnership with HPA data analysis and reporting teams, and teams from the Equity and Inclusion Division (E&I) and the Office of Information Services (OIS). These teams work together to create and maintain analytical processes for the collection and storage of data for race, ethnicity, language and disability (REALD) and sexual orientation and gender identity (SOGI) in the REALD & SOGI data repository/information system, and the development of external reporting and data sharing processes that include and use REALD & SOGI data for the purpose of detecting and addressing inequitable health outcomes across REALD & SOGI disadvantaged populations. The HPA Data Equity team will a) develop documentation and business rules for REALD and SOGI data collection, b) fulfill HPA’s requests for REALD& SOGI repository data by querying and matching repository data, merging and sharing datasets, c) support an agency wide REALD &SOGI data governance committee, d) establish data use and sharing processes with internal and external partners and organizations that follow confidentiality and privacy laws, and e) build and maintain relationships with interested parties.
The purpose of this Business Analyst position is A) to lead business analysis and technology initiatives and activities in support of House Bill 3159 and the legislatively mandated implementation of a statewide REALD &SOGI data repository / information system, and B) to lead and ensure effective analysis and implementation of data and business initiatives for the HPA Data Equity REALD/ SOGI program. These initiatives usually involve business transformation and information technologies and are critical to support the agency’s mission and health equity and strategic goals. Other key responsibilities for this position include:
Providing specialized REALD& SOGI and data equity expertise and assistance to HPA research, data and analytics teams, and other OHA business and IT programs.
Documenting HB 3159 REALD and SOGI business and data requirements and data integration processes, providing requirements and validation for data reports, and developing methodologies for estimating data quality and completeness.
The position requires strong project management, analytical and interpersonal skills, and poise. The incumbent will have a substantial amount of autonomy requiring exceptional skills in self-direction, as well as navigating complex situations and competing demands. Issues and recommendations within the purview of this position will be highly visible and potentially controversial to OHA and ODHS Leadership, health care constituents, state agencies, external organizations, and the Governor's Office. The results of this work will affect significant levels of OHA operations and have far reaching implications for community-based committees and other groups interested in the reporting of REALD & SOGI data.
For a full copy of the position description and job duties, please see below: https://www.oregon.gov/oha/Jobs/PostionDescriptions/HPA%20Data%20Equity%20Business%20Analyst%20OPA3%20HM%20PABLO%20T%203.25.24.pdf
Work Location: Optional 100% remote, 100% in-person or hybrid options are available, with office space available in Salem or Portland. Work will happen either in an office, a cubicle, or an agreed-upon remote work environment, with significant use of a computer and video conferencing tools. The work location may be subject to change due to agency business needs. Confidentiality of information must be maintained at all times. Occasional travel to meetings and trainings may be required.
What's in it for you? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This position falls under the Operations Policy Analyst 3 classification. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths, and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law.
What we are looking for: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
Requested Skills:
Experience or lived experience advancing health equity, addressing systemic health disparities, or collaborating with diverse, vulnerable and underrepresented populations.
Experience in IT implementation projects, performing documentation, gathering and/or validation of business requirements, system testing, and change management activities.
Excellent interpersonal, oral, listening, and written communication skills, including ability to communicate at all organizational levels, experience communicating information verbally and in writing to peers, management, and external stakeholders/customers, skill preparing and presenting technical and policy material and issues to non-specialists, and proficiency writing documents, whitepapers and presentations, and presenting key takeaways in a concise fashion.
Experience and ability to work in a leadership role, including ability to lead and coordinate projects or initiatives, including experience and skill with the conceptualization of projects with minimal direction, ability/skills to lead work planning, task assignments, coordination, status reporting, and issue escalation/resolution with supervisor, sponsor or steering committee.
Experience and/ or understanding of data governance principles and strategies, as well as understanding of system data management and data quality assurance processes.
Experience analyzing and evaluating existing or proposed policies at the local, state, or federal level and skill to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards.
Business Analysis certification, or Project Management certification from the Project Management Institute (PMI), Oregon Project Management Certification Program (OPMCP), or other project management certification organization, is a desired attribute.
How to apply:
Complete the online application (Required)
Complete Questionnaire (Required)
Upload Resume (Required)
Upload Cover Letter (Required) (explain how your professional, educational, and personal (lived) experience qualifies you for this position)
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Need Help? If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Tracy Blach. Voice: 503-509-5513 Email: tracy.blach@oha.oregon.gov
Mar 26, 2024
Full time
What you will do! The Data Equity Business Analyst (OPA3) will work within a Data Equity team that works in partnership with HPA data analysis and reporting teams, and teams from the Equity and Inclusion Division (E&I) and the Office of Information Services (OIS). These teams work together to create and maintain analytical processes for the collection and storage of data for race, ethnicity, language and disability (REALD) and sexual orientation and gender identity (SOGI) in the REALD & SOGI data repository/information system, and the development of external reporting and data sharing processes that include and use REALD & SOGI data for the purpose of detecting and addressing inequitable health outcomes across REALD & SOGI disadvantaged populations. The HPA Data Equity team will a) develop documentation and business rules for REALD and SOGI data collection, b) fulfill HPA’s requests for REALD& SOGI repository data by querying and matching repository data, merging and sharing datasets, c) support an agency wide REALD &SOGI data governance committee, d) establish data use and sharing processes with internal and external partners and organizations that follow confidentiality and privacy laws, and e) build and maintain relationships with interested parties.
The purpose of this Business Analyst position is A) to lead business analysis and technology initiatives and activities in support of House Bill 3159 and the legislatively mandated implementation of a statewide REALD &SOGI data repository / information system, and B) to lead and ensure effective analysis and implementation of data and business initiatives for the HPA Data Equity REALD/ SOGI program. These initiatives usually involve business transformation and information technologies and are critical to support the agency’s mission and health equity and strategic goals. Other key responsibilities for this position include:
Providing specialized REALD& SOGI and data equity expertise and assistance to HPA research, data and analytics teams, and other OHA business and IT programs.
Documenting HB 3159 REALD and SOGI business and data requirements and data integration processes, providing requirements and validation for data reports, and developing methodologies for estimating data quality and completeness.
The position requires strong project management, analytical and interpersonal skills, and poise. The incumbent will have a substantial amount of autonomy requiring exceptional skills in self-direction, as well as navigating complex situations and competing demands. Issues and recommendations within the purview of this position will be highly visible and potentially controversial to OHA and ODHS Leadership, health care constituents, state agencies, external organizations, and the Governor's Office. The results of this work will affect significant levels of OHA operations and have far reaching implications for community-based committees and other groups interested in the reporting of REALD & SOGI data.
For a full copy of the position description and job duties, please see below: https://www.oregon.gov/oha/Jobs/PostionDescriptions/HPA%20Data%20Equity%20Business%20Analyst%20OPA3%20HM%20PABLO%20T%203.25.24.pdf
Work Location: Optional 100% remote, 100% in-person or hybrid options are available, with office space available in Salem or Portland. Work will happen either in an office, a cubicle, or an agreed-upon remote work environment, with significant use of a computer and video conferencing tools. The work location may be subject to change due to agency business needs. Confidentiality of information must be maintained at all times. Occasional travel to meetings and trainings may be required.
What's in it for you? We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and eleven paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This position falls under the Operations Policy Analyst 3 classification. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths, and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law.
What we are looking for: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
OR;
Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.
Requested Skills:
Experience or lived experience advancing health equity, addressing systemic health disparities, or collaborating with diverse, vulnerable and underrepresented populations.
Experience in IT implementation projects, performing documentation, gathering and/or validation of business requirements, system testing, and change management activities.
Excellent interpersonal, oral, listening, and written communication skills, including ability to communicate at all organizational levels, experience communicating information verbally and in writing to peers, management, and external stakeholders/customers, skill preparing and presenting technical and policy material and issues to non-specialists, and proficiency writing documents, whitepapers and presentations, and presenting key takeaways in a concise fashion.
Experience and ability to work in a leadership role, including ability to lead and coordinate projects or initiatives, including experience and skill with the conceptualization of projects with minimal direction, ability/skills to lead work planning, task assignments, coordination, status reporting, and issue escalation/resolution with supervisor, sponsor or steering committee.
Experience and/ or understanding of data governance principles and strategies, as well as understanding of system data management and data quality assurance processes.
Experience analyzing and evaluating existing or proposed policies at the local, state, or federal level and skill to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards.
Business Analysis certification, or Project Management certification from the Project Management Institute (PMI), Oregon Project Management Certification Program (OPMCP), or other project management certification organization, is a desired attribute.
How to apply:
Complete the online application (Required)
Complete Questionnaire (Required)
Upload Resume (Required)
Upload Cover Letter (Required) (explain how your professional, educational, and personal (lived) experience qualifies you for this position)
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Need Help? If you need assistance to participate in the application process including an accommodation request under the American with Disabilities Act, please call or email Tracy Blach. Voice: 503-509-5513 Email: tracy.blach@oha.oregon.gov
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Board Specialist to provide support to the in operations and development of policy and rules related the boards/councils/programs regulated by the Health Licensing Office (HLO). In addition, this position provides front-line direction to customers and board members by providing guidance related to diverse and unrelated board rules and policies. This position also provides independent analysis of research related to policy development and assists the policy analyst in developing and drafting rules.
Preference will be given to candidates fluent in American Sign Lanuguage; although not required so please apply today!
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Provides administrative support including:
drafting documents, scheduling appointments, initiating projects, and tracking progress of projects.
review and analyze processes and procedures for effectiveness and efficiency.
serve as primary contact to the boards/councils and stakeholders.
interprets and explains administrative rules, laws, and policies related to the office and the various boards/councils/programs.
coordinate with accounting division to process travel reimbursement forms for board members and process vender invoices.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently. Fluency in American Sign Lanuguage is preferred.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151882
Deadline: 4/1/2024
Mar 21, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Board Specialist to provide support to the in operations and development of policy and rules related the boards/councils/programs regulated by the Health Licensing Office (HLO). In addition, this position provides front-line direction to customers and board members by providing guidance related to diverse and unrelated board rules and policies. This position also provides independent analysis of research related to policy development and assists the policy analyst in developing and drafting rules.
Preference will be given to candidates fluent in American Sign Lanuguage; although not required so please apply today!
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Provides administrative support including:
drafting documents, scheduling appointments, initiating projects, and tracking progress of projects.
review and analyze processes and procedures for effectiveness and efficiency.
serve as primary contact to the boards/councils and stakeholders.
interprets and explains administrative rules, laws, and policies related to the office and the various boards/councils/programs.
coordinate with accounting division to process travel reimbursement forms for board members and process vender invoices.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently. Fluency in American Sign Lanuguage is preferred.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151882
Deadline: 4/1/2024
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Qualifications Specialist to provide professional level administrative support for the Qualification Analyst and the Boards/Councils/Programs overseen by the HLO. This position aids in the maintenance and coordination of education programs and practical examinations for the various professions regulated by the office. This position also assists the public by conducting study reviews for qualifying candidates as well as providing clarification regarding office policies and procedures.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Assist with writing new examination questions including reviewing and sourcing examination materials.
Coordinates the office’s practical examinations for various boards, including scheduling dates, proctors, and venues.
Sends all required notifications for practical examinations to candidates, proctors, and vendors.
Scores state practical examinations, notifies candidates of results and enter scores into office’s database.
Contributes to the development of Power Point presentations for outreach.
Responds to inquiries from candidates regarding examination material.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
Capable of evaluating program operations.
How to apply:
Complete the online application a t oregonjobs.org using job number REQ-151849
Deadline: 4/1/2024
Mar 21, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Qualifications Specialist to provide professional level administrative support for the Qualification Analyst and the Boards/Councils/Programs overseen by the HLO. This position aids in the maintenance and coordination of education programs and practical examinations for the various professions regulated by the office. This position also assists the public by conducting study reviews for qualifying candidates as well as providing clarification regarding office policies and procedures.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Assist with writing new examination questions including reviewing and sourcing examination materials.
Coordinates the office’s practical examinations for various boards, including scheduling dates, proctors, and venues.
Sends all required notifications for practical examinations to candidates, proctors, and vendors.
Scores state practical examinations, notifies candidates of results and enter scores into office’s database.
Contributes to the development of Power Point presentations for outreach.
Responds to inquiries from candidates regarding examination material.
What's in it for you?
medical, vision and dental benefits packages
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Some of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there is a requirement to work a minimum of 24 hours a week at the primary work location: 1430 Tandem Ave NE, Suite 180, Salem, OR. Work location can be changed at any time at the discretion of the hiring manager.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis.
Substitutions:
An associate degree in general office occupations will substitute for one year experience.
A certification in general office occupations will substitute for 6 months of experience.
Higher education may substitute for up to two years of experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve. Ability to communicate clearly, both verbally and in writing.
Demonstrated ability to multi-task in a fast-paced environment.
Demonstrated ability conceptualize and complete projects independently.
Proficiency with general admin support software such as Microsoft Office (Word, Excel, Outlook), Adobe, Teams, Zoom, etc.
Capable of evaluating program operations.
How to apply:
Complete the online application a t oregonjobs.org using job number REQ-151849
Deadline: 4/1/2024
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
Mar 14, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
The primary purpose of this position is to provide administrative support to the Traditional Health Worker (THW) Program. Key tasks include: 1) Provide administrative and staffing support to advisory councils and working committees established to develop and guide language access services and traditional health worker certification processes conducted by the Oregon Health Authority; 2) Enter data into the traditional health worker registry and produce registry reports; 3) Respond to inquiries regarding traditional health worker services, including testing and certification processes of traditional health workers.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing efficient processing of THW applications and certifications with meticulous attention to detail.
Familiarity with accurately entering THW registration information into program databases, ensuring data accuracy and completeness.
Proficient at collaborating with Manager, Coordinator, and technical support staff to identify and implement improvements to registries, resulting in enhanced efficiency and effectiveness.
Experience demonstrating expertise in THW registration processes, consistently meeting or surpassing established performance metrics.
Proven track record of managing all related correspondence promptly and effectively, fostering clear communication channels with stakeholders. Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer service.
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheets, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: The position is a hybrid mix of 3 days or more in office/remote work. Work is primarily performed within an office environment, with some contact with the public. Occasional extended hours may be required. Access to sensitive materials/information and confidentiality is required. Occasional travel for meetings may be required, primarily between Salem and Portland.
What's in it for you?
The Equity & Inclusion division is a team of passionate individuals working to identify and address health inequities. You will receive a comprehensive, competitive, and affordable benefits, leave, and wellness package, including:
medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151450
Deadline: 3/24/24
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
If you are interested in the work we are doing, we want you to apply now!
The purpose of this position is to serve as the primary administrative staff to coordinate on-site office logistics related to serving members of the public and supporting OHA staff working onsite at the Five Oak building in downtown Portland. They collaborate with the Equity and Inclusion (E&I) and Health Policy & Analytics divisions to communicate information and share resources with employees based in the building related to facilities, technology, safety, and security topics. The position carries out on-site operations projects and serves as a general resource person and administrative problem solver to staff at all levels of the divisions, community partners, members of the public, contractors, both internally and externally. As the Five Oak building is updated to support accessible and flexible workspaces for OHA staff, this position will help identify problems and gaps, interpret changing policies, draft standard operating procedures and support processes for staff and partners interfacing with the Five Oak building.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheet, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: This role encompasses a hybrid work model, combining in-office and remote work arrangements. The primary office location will be at the Five Oak Building in Portland, with an expectation of four days per week onsite.
What's in it for you?
medical, vision, and dental benefits
11 paid holidays
10 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs .
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF) .
This is a full-time, limited-duration position represented by the union, with an anticipated duration of 17 months. There is potential for the creation of a permanent position for this role in the future.
OHA’s strategic goal is to eliminate health inequities in Oregon by 2030. OHA definition for health equity:
“Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistribution of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” Click here , to learn more about OHA’s mission, vision and core values.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-150987
Deadline: 3/28/24
Mar 12, 2024
Full time
The Oregon Health Authority Equity & Inclusion Division is hiring a Facilities Support Administrative Specialist!
If you are interested in the work we are doing, we want you to apply now!
The purpose of this position is to serve as the primary administrative staff to coordinate on-site office logistics related to serving members of the public and supporting OHA staff working onsite at the Five Oak building in downtown Portland. They collaborate with the Equity and Inclusion (E&I) and Health Policy & Analytics divisions to communicate information and share resources with employees based in the building related to facilities, technology, safety, and security topics. The position carries out on-site operations projects and serves as a general resource person and administrative problem solver to staff at all levels of the divisions, community partners, members of the public, contractors, both internally and externally. As the Five Oak building is updated to support accessible and flexible workspaces for OHA staff, this position will help identify problems and gaps, interpret changing policies, draft standard operating procedures and support processes for staff and partners interfacing with the Five Oak building.
MINIMUM QUALIFICATIONS
Three years of administrative experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
WHAT WE ARE SEEKING:
Requested Skills/Attributes:
Experience providing internal customer service to employees, ensuring effective day-to-day business operations.
Experience in externally facing customer
Experience stewarding relationships with agency and division staff, community partners, and members of the public.
Experience practicing principles of equity, inclusion, anti-racism, universal accessibility and culturally and linguistically appropriate services.
Familiarity with ADA regulations and/or principles of universal access.
Experience supporting workplace safety initiatives and/or familiarity with office safety and security needs.
Experience working in a large organizational setting, with complex systems and policies.
Familiarity with psychological first aid and trauma-informed crisis de-escalation techniques.
Bilingual language skills preferred.
Proficient at an expert level in Microsoft and Adobe products, and adept at learning and using new technology.
Proficiency in using MS Teams and Zoom for remote meetings.
Proficiency in using software and systems such as Smartsheet, Teams/SharePoint and other applications to support collaboration, coordinating projects and streamlining processes.
Working Conditions: This role encompasses a hybrid work model, combining in-office and remote work arrangements. The primary office location will be at the Five Oak Building in Portland, with an expectation of four days per week onsite.
What's in it for you?
medical, vision, and dental benefits
11 paid holidays
10 hours of vacation per month
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs .
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF) .
This is a full-time, limited-duration position represented by the union, with an anticipated duration of 17 months. There is potential for the creation of a permanent position for this role in the future.
OHA’s strategic goal is to eliminate health inequities in Oregon by 2030. OHA definition for health equity:
“Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistribution of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” Click here , to learn more about OHA’s mission, vision and core values.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-150987
Deadline: 3/28/24
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Community Connections Director?
The Community Connections Director develops and oversees the delivery of community engagement and alternative program delivery models intended to engage diverse and underrepresented communities. This position serves as a champion for and key contributor to driving membership-focused diversity, equity, and inclusion initiatives. The Community Connections Director supervises a team of Program Specialists who directly facilitate community-based programs and execute innovative programs to support member engagement. This position contributes to the achievement of statewide membership goals and is accountable to membership cultivation key performance indicators in underrepresented communities.
**It is desired that the Community Connections Director resides within (or very close proximity to) Metro Denver, Colorado, USA.
ESSENTIAL DUTIES & RESPONSIBILITIES
Community Development and Engagement
With the support of the Chief Membership & Program Officer, create an annual needs-based, data-driven comprehensive outreach and recruitment plan with measurable goals.
Design, develop, and implement innovative programs and delivery models to reach underrepresented populations.
Provide leadership and supervision to a team of Program Specialists in the delivery of community-based programs and alternative program delivery models. Supervisory responsibilities include hiring, coaching, development, and performance management functions.
Create community awareness and Girl Scout visibility through community involvement and engagement (i.e. youth coalitions, local partnerships and events geared towards underrepresented communities). Cultivate relationships with relevant community leaders, organizations, and businesses.
Diversity, Equity, and Inclusion (DEI) Strategy and Practices
Provides strategic oversight and champions efforts related to membership DEI goals.
Assesses organizational membership initiatives and makes actionable recommendations for improvement and areas of growth in DEI.
Contributes to the development and delivery of DEI-focused trainings for volunteers and community and member-facing staff roles.
Develops and manages team budgets.
Works in partnership with other operational and organizational functions to support organizational mission, goals, and strategic priorities. Aligns objectives and plans with other council initiatives and projects and represents membership DEI initiatives and alternative program delivery models on the management team.
Performs other duties as necessary or assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborates with other council teams including marketing, fund development, volunteer support, membership acquisition, and program to ensure the effective implementation of organizational DEI initiatives and alternative program delivery models.
Ensure compliance with GSCO policies and operational guidelines.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
Bachelor's degree in relevant field or equivalent experience and a minimum of 3 years of relevant experience in diversity and inclusion programs, community organizing, nonprofit management or related programs; or an equivalent combination of skills and experience.
Experience
Experience working with diverse populations, with demonstrated personal and professional commitment to pluralism.
Experience in community organizing, outreach, and engagement preferred.
Supervisory experience required.
Experience leading or teaching in a virtual environment preferred.
Demonstrated success with project management working cross-functionally and working in a regional or statewide manner.
Demonstrated experience managing and collaborating with diverse stakeholders to build trust and strong partnerships across various functions and levels.
Knowledge, Skills, and Abilities
Excellent skills planning and leading cross-functional projects, including proven success in project management and in a collaborative, team environment.
Possesses a thorough understanding of community outreach and DEI principles and practices.
Ability to be a people leader and organizer.
Analytical thinker and ability to solve problems by providing practical solutions.
Ability to effectively and professionally present information and respond to questions from internal GSCO staff and external GSCO audience including staff, volunteers, Girl Scouts, parents, and the community.
Strong motivational, organizational, detail orientated and problem-solving skills.
Ability to make a work plan autonomously, track task responsibilities, and implement work plan.
Ability to manage multiple projects and deadlines, both administrative and programmatic, and to multitask and prioritize.
Must have the ability to work with and retain sensitive and/or confidential information while understanding and ensuring that it is only shared with those who are privy to such information.
Must possess the ability to communicate effectively with employees, volunteers, customers, and vendors verbally and nonverbally both in person and in writing.
Additional Requirements
Must be at least 21 years of age, with 5 years of driving experience.
Must possess a valid and current license to operate a standard motor vehicle.
Must pass all required background & motor vehicle record checks acceptable to GSCO standards.
Must be fluent in speaking, reading, & writing English.
Desired to be fluent in speaking, reading, & writing Spanish.
Salary
This position pays a range of $70,000-$85,000 per year plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Feb 29, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Community Connections Director?
The Community Connections Director develops and oversees the delivery of community engagement and alternative program delivery models intended to engage diverse and underrepresented communities. This position serves as a champion for and key contributor to driving membership-focused diversity, equity, and inclusion initiatives. The Community Connections Director supervises a team of Program Specialists who directly facilitate community-based programs and execute innovative programs to support member engagement. This position contributes to the achievement of statewide membership goals and is accountable to membership cultivation key performance indicators in underrepresented communities.
**It is desired that the Community Connections Director resides within (or very close proximity to) Metro Denver, Colorado, USA.
ESSENTIAL DUTIES & RESPONSIBILITIES
Community Development and Engagement
With the support of the Chief Membership & Program Officer, create an annual needs-based, data-driven comprehensive outreach and recruitment plan with measurable goals.
Design, develop, and implement innovative programs and delivery models to reach underrepresented populations.
Provide leadership and supervision to a team of Program Specialists in the delivery of community-based programs and alternative program delivery models. Supervisory responsibilities include hiring, coaching, development, and performance management functions.
Create community awareness and Girl Scout visibility through community involvement and engagement (i.e. youth coalitions, local partnerships and events geared towards underrepresented communities). Cultivate relationships with relevant community leaders, organizations, and businesses.
Diversity, Equity, and Inclusion (DEI) Strategy and Practices
Provides strategic oversight and champions efforts related to membership DEI goals.
Assesses organizational membership initiatives and makes actionable recommendations for improvement and areas of growth in DEI.
Contributes to the development and delivery of DEI-focused trainings for volunteers and community and member-facing staff roles.
Develops and manages team budgets.
Works in partnership with other operational and organizational functions to support organizational mission, goals, and strategic priorities. Aligns objectives and plans with other council initiatives and projects and represents membership DEI initiatives and alternative program delivery models on the management team.
Performs other duties as necessary or assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborates with other council teams including marketing, fund development, volunteer support, membership acquisition, and program to ensure the effective implementation of organizational DEI initiatives and alternative program delivery models.
Ensure compliance with GSCO policies and operational guidelines.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
Bachelor's degree in relevant field or equivalent experience and a minimum of 3 years of relevant experience in diversity and inclusion programs, community organizing, nonprofit management or related programs; or an equivalent combination of skills and experience.
Experience
Experience working with diverse populations, with demonstrated personal and professional commitment to pluralism.
Experience in community organizing, outreach, and engagement preferred.
Supervisory experience required.
Experience leading or teaching in a virtual environment preferred.
Demonstrated success with project management working cross-functionally and working in a regional or statewide manner.
Demonstrated experience managing and collaborating with diverse stakeholders to build trust and strong partnerships across various functions and levels.
Knowledge, Skills, and Abilities
Excellent skills planning and leading cross-functional projects, including proven success in project management and in a collaborative, team environment.
Possesses a thorough understanding of community outreach and DEI principles and practices.
Ability to be a people leader and organizer.
Analytical thinker and ability to solve problems by providing practical solutions.
Ability to effectively and professionally present information and respond to questions from internal GSCO staff and external GSCO audience including staff, volunteers, Girl Scouts, parents, and the community.
Strong motivational, organizational, detail orientated and problem-solving skills.
Ability to make a work plan autonomously, track task responsibilities, and implement work plan.
Ability to manage multiple projects and deadlines, both administrative and programmatic, and to multitask and prioritize.
Must have the ability to work with and retain sensitive and/or confidential information while understanding and ensuring that it is only shared with those who are privy to such information.
Must possess the ability to communicate effectively with employees, volunteers, customers, and vendors verbally and nonverbally both in person and in writing.
Additional Requirements
Must be at least 21 years of age, with 5 years of driving experience.
Must possess a valid and current license to operate a standard motor vehicle.
Must pass all required background & motor vehicle record checks acceptable to GSCO standards.
Must be fluent in speaking, reading, & writing English.
Desired to be fluent in speaking, reading, & writing Spanish.
Salary
This position pays a range of $70,000-$85,000 per year plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Feb 28, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Program and Events Specialist?
Girl Scouts of Colorado partners with a variety of organizations to engage Girls Scouts in leadership development programming through the lens of STEM, life skills, entrepreneurship, and outdoor stewardship. The Program and Events Specialist aids in statewide program development, delivery, and logistical support for Girl Scout partner programs and events. This position functions as a member of the program team and reports to the Program and Events Manager. The Program and Events Specialist works alongside the program team to ensure that our staff and program partners can facilitate Girl Scout programming to our members across the state, while our members have the best customer experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
Support the Program and Events Manager in program development, pre-event logistics, event execution, post-event feedback, and data reporting for partner programs.
Deliver Girl Scout programs in-person and virtually for Girl Scouts and adult members in the Denver-Metro area, with the ability to occasionally travel to other parts of the state.
Create materials and activities to aid in the facilitation of events or programming.
Adapt programming to meet the needs of Girl Scouts and adult members.
In coordination with membership support staff, drive membership engagement and membership recruitment through programming and events.
Collect post-event data and feedback from attendees.
Act as a secondary point of contact for program partners before, during, and after program execution, in coordination with the Program and Events Manager.
Assists the Program and Events Manager in booking venues, securing support staff, and managing day-of-event logistics.
Work closely with Registration Specialists to build event registrations and coordinate event communications.
Communicates with participants on event details and responds to questions in a timely manner.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborate with the Program and Events Manager and greater Program and Membership Experience Department to coordinate a unified direction of all programming through integration and implementation of long- and short-term goals, objectives, and action plans.
Collaborate with statewide teams on program and event opportunities.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community.
Work cross-functionally with other departments to support membership.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
EDUCATION/FORMAL TRAINING
Bachelor's degree; or related experience and/or training; or equivalent combination of education and experience, preferred.
EXPERIENCE
Two years of experience in event management and/or program delivery or in a related field such as project management or community relations.
Two years of customer service experience is desirable.
KNOWLEDGE, SKILL, AND ABILITY
Knowledge of the Girl Scout program and philosophy, or willingness to learn.
Ability to manage priorities effectively while remaining flexible.
Ability to communicate effectively with employees, customers, and vendors.
Ability to manage multiple priorities and deadlines.
Track record of successful event or program execution desired.
Demonstrated written and verbal communication skills with peers, volunteers, and outside partners.
Ability to work independently and as part of a team.
Ability to manage details and make decisions.
Strong organizational skills.
Must pass a criminal background check acceptable to GSCO standards.
Night and weekend availability is required.
Work successfully in a hybrid-remote environment.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Bilingual and bicultural skills desired, but not required.
Salary
This position pays a range of $20.67-$21.86 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Feb 27, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Program and Events Specialist?
Girl Scouts of Colorado partners with a variety of organizations to engage Girls Scouts in leadership development programming through the lens of STEM, life skills, entrepreneurship, and outdoor stewardship. The Program and Events Specialist aids in statewide program development, delivery, and logistical support for Girl Scout partner programs and events. This position functions as a member of the program team and reports to the Program and Events Manager. The Program and Events Specialist works alongside the program team to ensure that our staff and program partners can facilitate Girl Scout programming to our members across the state, while our members have the best customer experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
Support the Program and Events Manager in program development, pre-event logistics, event execution, post-event feedback, and data reporting for partner programs.
Deliver Girl Scout programs in-person and virtually for Girl Scouts and adult members in the Denver-Metro area, with the ability to occasionally travel to other parts of the state.
Create materials and activities to aid in the facilitation of events or programming.
Adapt programming to meet the needs of Girl Scouts and adult members.
In coordination with membership support staff, drive membership engagement and membership recruitment through programming and events.
Collect post-event data and feedback from attendees.
Act as a secondary point of contact for program partners before, during, and after program execution, in coordination with the Program and Events Manager.
Assists the Program and Events Manager in booking venues, securing support staff, and managing day-of-event logistics.
Work closely with Registration Specialists to build event registrations and coordinate event communications.
Communicates with participants on event details and responds to questions in a timely manner.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborate with the Program and Events Manager and greater Program and Membership Experience Department to coordinate a unified direction of all programming through integration and implementation of long- and short-term goals, objectives, and action plans.
Collaborate with statewide teams on program and event opportunities.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community.
Work cross-functionally with other departments to support membership.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
EDUCATION/FORMAL TRAINING
Bachelor's degree; or related experience and/or training; or equivalent combination of education and experience, preferred.
EXPERIENCE
Two years of experience in event management and/or program delivery or in a related field such as project management or community relations.
Two years of customer service experience is desirable.
KNOWLEDGE, SKILL, AND ABILITY
Knowledge of the Girl Scout program and philosophy, or willingness to learn.
Ability to manage priorities effectively while remaining flexible.
Ability to communicate effectively with employees, customers, and vendors.
Ability to manage multiple priorities and deadlines.
Track record of successful event or program execution desired.
Demonstrated written and verbal communication skills with peers, volunteers, and outside partners.
Ability to work independently and as part of a team.
Ability to manage details and make decisions.
Strong organizational skills.
Must pass a criminal background check acceptable to GSCO standards.
Night and weekend availability is required.
Work successfully in a hybrid-remote environment.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Bilingual and bicultural skills desired, but not required.
Salary
This position pays a range of $20.67-$21.86 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR CUSTOMER SERVICE SPECIALIST WILL: Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Pay Rate: Starting rate $15.50 per hour (possibly more for areas with a higher cost of living) Schedule: Full time, remote position 8:00 am to 4:30 pm Eastern time, 5 days per week (must be willing to work weekends) On-call 3-4 times per year Rotate 3 working Holidays per year Training: Monday through Friday, day shift hours (subject to change based on trainer availability). Key Responsibilities: Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected. Determine most economical method of transportation for hospital shipments. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concerns documentation accurately and timely, then forward to appropriate individual(s) to follow-up/review. Assist hospital personal with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customer and the patient. WHAT YOU NEED TO SUCCEED: Education: High School or equivalent required. Experience: Minimum one years related experience or equivalent combination of education and related experience required. Progressive experience in a dynamic, multi-task operational environment preferred. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Skills/Abilities: Excellent oral and written communication skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer). Must have excellent organizational skills, be able to handle multiple priorities effectively. Problem-solving and analytical skills. Working knowledge of computers. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR CUSTOMER SERVICE SPECIALIST WILL: Provide customer assistance in ordering blood and plasma derivatives and transfusion-related products and supplies. Maintain hospital inventory and return blood products within regulatory compliance. Pay Rate: Starting rate $15.50 per hour (possibly more for areas with a higher cost of living) Schedule: Full time, remote position 8:00 am to 4:30 pm Eastern time, 5 days per week (must be willing to work weekends) On-call 3-4 times per year Rotate 3 working Holidays per year Training: Monday through Friday, day shift hours (subject to change based on trainer availability). Key Responsibilities: Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Follow appropriate procedures ensuring accurate order entry and order fulfillment. Make follow-up calls if product needs cannot be met as expected. Determine most economical method of transportation for hospital shipments. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concerns documentation accurately and timely, then forward to appropriate individual(s) to follow-up/review. Assist hospital personal with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customer and the patient. WHAT YOU NEED TO SUCCEED: Education: High School or equivalent required. Experience: Minimum one years related experience or equivalent combination of education and related experience required. Progressive experience in a dynamic, multi-task operational environment preferred. Experience in blood or pharmaceutical inventory management/hospital customer relations/logistics is preferred. Skills/Abilities: Excellent oral and written communication skills. Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer). Must have excellent organizational skills, be able to handle multiple priorities effectively. Problem-solving and analytical skills. Working knowledge of computers. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is seeking a Disaster Workforce Engagement Specialist to support the North New England Region. The position is Work from Home residing in New Hampshire, Maine or Vermont. Will work in the closest office 1 or 2 days per week. WHAT YOU NEED TO KNOW: The Disaster Workforce Engagement Specialist will provide functional support to build, sustain and energize the disaster workforce. Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. The Disaster Workforce Engagement Specialist will collaborate with regional function leads to support capacity building of regional and national readiness targets, and capacity to carry out the day to day mission. Support the implementation of Disaster Programs, assist with remote team building of employees and volunteers, and solicit feedback from end customers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE FOR GOOD: Participate in regional volunteer workforce planning. Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. Engage volunteers as equal team members with specific responsibilities. Support the Regional Disaster Workforce Engagement Team. Assist with the training and skill development of disaster volunteers to enable mission delivery. Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region. Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. Support initiation of workforce care section on disaster relief operations and with building a workforce team. Participate in a role commensurate with G/A/P on larger operations regionally, division or nationwide. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services, volunteer or service/program delivery, or equivalent combination of education and related experience required. Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel required. A current, valid driver's license with good driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance Program • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is seeking a Disaster Workforce Engagement Specialist to support the North New England Region. The position is Work from Home residing in New Hampshire, Maine or Vermont. Will work in the closest office 1 or 2 days per week. WHAT YOU NEED TO KNOW: The Disaster Workforce Engagement Specialist will provide functional support to build, sustain and energize the disaster workforce. Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. The Disaster Workforce Engagement Specialist will collaborate with regional function leads to support capacity building of regional and national readiness targets, and capacity to carry out the day to day mission. Support the implementation of Disaster Programs, assist with remote team building of employees and volunteers, and solicit feedback from end customers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE FOR GOOD: Participate in regional volunteer workforce planning. Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. Engage volunteers as equal team members with specific responsibilities. Support the Regional Disaster Workforce Engagement Team. Assist with the training and skill development of disaster volunteers to enable mission delivery. Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region. Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. Support initiation of workforce care section on disaster relief operations and with building a workforce team. Participate in a role commensurate with G/A/P on larger operations regionally, division or nationwide. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services, volunteer or service/program delivery, or equivalent combination of education and related experience required. Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel required. A current, valid driver's license with good driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance Program • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview) Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. Collaborate with regional function leads and disaster program managers to support capacity building to achieve regional and national readiness targets, and capacity to carry out the day-to-day mission. Support the implementation of Disaster Programs, assist with remote team building of employees and volunteers, and solicit feedback from volunteers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Participate in regional volunteer workforce planning. Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. Engage volunteers as equal team members with specific responsibilities. Support the Regional Disaster Workforce Engagement Team. Assist with the training and skill development of disaster volunteers to enable mission delivery. Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region. Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. Support initiation of workforce care section on disaster relief operations and with building a workforce team. Participate in a role commensurate with training and operational experience on larger operations regionally, division or nationwide. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services, volunteer or service/program delivery, or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, traffic lights). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview) Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. Collaborate with regional function leads and disaster program managers to support capacity building to achieve regional and national readiness targets, and capacity to carry out the day-to-day mission. Support the implementation of Disaster Programs, assist with remote team building of employees and volunteers, and solicit feedback from volunteers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Participate in regional volunteer workforce planning. Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. Engage volunteers as equal team members with specific responsibilities. Support the Regional Disaster Workforce Engagement Team. Assist with the training and skill development of disaster volunteers to enable mission delivery. Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region. Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. Support initiation of workforce care section on disaster relief operations and with building a workforce team. Participate in a role commensurate with training and operational experience on larger operations regionally, division or nationwide. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services, volunteer or service/program delivery, or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, traffic lights). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Region. This position will travel to surrounding areas and will be based in the Denver area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (Colorado) : $49,720 - $55,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Region. This position will travel to surrounding areas and will be based in the Denver area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (Colorado) : $49,720 - $55,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Provide functional support to build, sustain and energize the disaster workforce. Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. Collaborate with regional function leads to support capacity building of regional and national readiness targets, and capacity to carry out the day to day mission. Support the implementation of Disaster Programs, assist with remote team building of employees and volunteers, and solicit feedback from end customers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Participate in regional volunteer workforce planning. 2: Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. 3: Engage volunteers as equal team members with specific responsibilities. Support the Regional Disaster Workforce Engagement Team.4: Assist with the training and skill development of disaster volunteers to enable mission delivery.5: Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region. 6: Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. 7: Support initiation of workforce care section on disaster relief operations and with building a workforce team. Participate in a role commensurate with G/A/P on larger operations regionally, division or nationwide. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Pay Information: The salary range for this position is ( CA ): $ 66,560 - $67,891. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role . WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services, volunteer or service/program delivery, or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Provide functional support to build, sustain and energize the disaster workforce. Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. Collaborate with regional function leads to support capacity building of regional and national readiness targets, and capacity to carry out the day to day mission. Support the implementation of Disaster Programs, assist with remote team building of employees and volunteers, and solicit feedback from end customers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD 1: Participate in regional volunteer workforce planning. 2: Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. 3: Engage volunteers as equal team members with specific responsibilities. Support the Regional Disaster Workforce Engagement Team.4: Assist with the training and skill development of disaster volunteers to enable mission delivery.5: Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region. 6: Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. 7: Support initiation of workforce care section on disaster relief operations and with building a workforce team. Participate in a role commensurate with G/A/P on larger operations regionally, division or nationwide. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Pay Information: The salary range for this position is ( CA ): $ 66,560 - $67,891. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role . WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services, volunteer or service/program delivery, or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Disaster Program Specialist (NW MO) to work in our NW Missouri Territory. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. This position can office in anywhere in the NW MO territory, these counties are: Buchanan MO, Platte MO, Clinton MO, Clay MO, Nodaway MO, Holt MO, Andrew MO, De Kalb MO, Gentry MO, Worth MO, Harrison MO, Daviess MO, Mercer MO, Grundy MO, Caldwell MO, Carrol MO, Saline MO, Lafayette MO, Ray MO, Livingston MO, Jackson MO, Atchison MO or KS, Johnson KS, Wyandotte KS, Leavenworth KS, Doniphan KS. This position is a hybrid position working 51% remote and traveling as needed. The incumbent will need to live in this territory. WHAT YOU NEED TO KNOW (Job Overview): Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Bachelor's degree required. Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Disaster Program Specialist (NW MO) to work in our NW Missouri Territory. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. This position can office in anywhere in the NW MO territory, these counties are: Buchanan MO, Platte MO, Clinton MO, Clay MO, Nodaway MO, Holt MO, Andrew MO, De Kalb MO, Gentry MO, Worth MO, Harrison MO, Daviess MO, Mercer MO, Grundy MO, Caldwell MO, Carrol MO, Saline MO, Lafayette MO, Ray MO, Livingston MO, Jackson MO, Atchison MO or KS, Johnson KS, Wyandotte KS, Leavenworth KS, Doniphan KS. This position is a hybrid position working 51% remote and traveling as needed. The incumbent will need to live in this territory. WHAT YOU NEED TO KNOW (Job Overview): Provide functional support to Disaster Program Manager and Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Support the Disaster Program Manager and volunteer workforce to support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Facilitate and support the development and implementation of strategies, initiatives, tools, plans, processes and procedures within a functional area, or, through the development of volunteer leadership, oversee the implementation of the full disaster cycle of an assigned sub-territory. Functional areas may include: Mass Care, Client Casework, Health & Mental Health Services, Logistics, Information Management & Situational Awareness, Partnerships & Emergency Management, Workforce Development, Preparedness, General Volunteer Support & Engagement, or Home Fire Campaign. Analyze opportunities for improved program service and make recommendations for implementation. Implement assigned programs or services to meet goals. Support local preparation, response and recovery activities as well as maintain government partnerships with assigned territory. Assist with a broader division and national network of disaster responders and help with deployments and relief operation activity outside immediate region. This may include physical deployment to impacted communities. Engage and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the assigned program support functional areas of the disaster cycle in order to meet the needs of the assigned geography. Support local responses through the deployment of volunteer leaders on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may service during times of disaster. Participate in local planning, exercises, and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). May evaluate and report effectiveness of program or service. Prepare recommendations for continuous improvement. Serve as the Red Cross thought leader as needed with local level with government and other agencies and organizations involved in disaster. Key representative of Red Cross in the community, interfacing with local officials and developing plans with community leaders. Ensure activities are in compliance with regional and national procedures and policies. Scope: Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Bachelor's degree required. Minimum 3 years of experience with social services or service/program delivery, or equivalent combination of education and related experience required. Management Experience: n/a Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Greater New York Region. This position will travel to surrounding areas and will be based in the New York City area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (NYC) : $58,458.40 - $60,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Greater New York Region. This position will travel to surrounding areas and will be based in the New York City area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (NYC) : $58,458.40 - $60,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Nebraska and Iowa Region. This position will travel to surrounding areas and can be based in the Des Moines area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Nebraska and Iowa Region. This position will travel to surrounding areas and can be based in the Des Moines area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview) Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. Collaborate with regional function leads and disaster program managers to support capacity building to achieve regional and national readiness targets, and capacity to carry out the day-to-day mission. Support the implementation of Disaster Programs, assist with remote team building of employees and volunteers, and solicit feedback from volunteers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Participate in regional volunteer workforce planning. Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. Engage volunteers as equal team members with specific responsibilities. Support the Regional Disaster Workforce Engagement Team. Assist with the training and skill development of disaster volunteers to enable mission delivery. Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region. Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. Support initiation of workforce care section on disaster relief operations and with building a workforce team. Participate in a role commensurate with training and operational experience on larger operations regionally, division or nationwide. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services, volunteer or service/program delivery, or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, traffic lights). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview) Create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with Volunteer Services staff. Collaborate with regional function leads and disaster program managers to support capacity building to achieve regional and national readiness targets, and capacity to carry out the day-to-day mission. Support the implementation of Disaster Programs, assist with remote team building of employees and volunteers, and solicit feedback from volunteers during steady state as well as operational response periods. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Participate in regional volunteer workforce planning. Support functional leads and supervisors in their role of engaging the volunteer workforce aligned with the Volunteer Recruitment and Engagement Cycle. Engage volunteers as equal team members with specific responsibilities. Support the Regional Disaster Workforce Engagement Team. Assist with the training and skill development of disaster volunteers to enable mission delivery. Strive to achieve a diverse workforce, including disabilities and functional needs, representative of the communities served by the region. Support the implementation of a targeted volunteer engagement plan. Manage assigned program goals, objectives, policies, and procedures in alignment with established metrics. Evaluate and report on the capacity and effectiveness of programs and services. Prepare recommendations for continuous improvement. Support initiation of workforce care section on disaster relief operations and with building a workforce team. Participate in a role commensurate with training and operational experience on larger operations regionally, division or nationwide. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 3 years of experience with social services, volunteer or service/program delivery, or equivalent combination of education and related experience required. Management Experience: N/A Skills & Abilities: Ability to coordinate staff and volunteer activities. Excellent interpersonal, verbal and written communication skills. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, traffic lights). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights