Illinois Department of Human Services
401 S Clinton St, Chicago, Illinois, 60607
Agency: Department of Human Services
Work Location: Chicago, Illinois, 60607
Opening Date : 6/08/2025
Closing Date : 7/11/2025
Salary: Anticipated Salary: $27,584 - $27,917 per month ($331,008 - $335,004 per year)
County: Cook
Number of Vacancies : 1
*** MUST APPLY ON OUR WEBSITE ***
****A RESUME IS REQUIRED FOR THIS JOB POSTING****
Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Document s section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Posting Identification Number: 45454
Position Overview
Serves as the Chief of Medical Services for the Department of Human Services (DHS). Organizes the goals and objectives for statewide medical and clinical services programs, verifying all applicable standards, rules and regulations are taken into account. Formulates and implements fiscal control policies and procedures. Remains up-to-date and researches data pertinent to lifestyle-related illnesses, as well as chronic illness processes. Represents the DHS Safety Officer and Secretary on various task forces, advisory committees and special interest groups. Conducts department-wide facility visits and attends Quality Improvement meetings.
Essential Functions
Serves as the Chief of Medical Services for the Department of Human Services (DHS).
Organizes the goals and objectives for statewide medical and clinical services programs, verifying all applicable standards, rules and regulations are taken into account.
Formulates and implements fiscal control policies and procedures.
Remains up-to-date and researches data pertinent to lifestyle-related illnesses, as well as chronic illness processes.
Serves as full-line supervisor.
Represents the DHS Safety Officer and Secretary on various task forces, advisory committees and special interest groups.
Conducts department-wide facility visits and attends Quality Improvement meetings.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires an Illinois license to practice medicine and completion of an approved residency in Psychiatry.
Requires five (5) years of progressively responsible psychiatric administrative experience in the planning, direction and coordination of medical/clinical treatment programs after completion of the required residency programs.
Preferred Qualifications (in priority order)
Seven (7) years of experience in forensic and general psychiatric practice, demonstrated through education, professional experience, and current American Board of Psychiatry and Neurology (ABPN) certification.
Seven (7) years of experience and knowledge with state and federal laws, regulations, and compliance relating to both mental health (MH) and developmental disability (DD) populations.
Seven (7) years of experience in the principles and practices of healthcare administration, risk management, and continuous performance improvement, with the ability to apply this knowledge effectively in managing and overseeing departmental authority.
Seven (7) years of experience establishing and maintaining effective working relationships with directors and administrators within the department and with other state departments and agencies. This includes coordination with multidisciplinary teams, community organizations, interest groups, governmental bodies, educational institutions, and national organizations.
Seven (7) years of experience establishing clinical policies, procedures, and programs within a hospital setting, including developing academic training programs.
Five (5) years of professional supervisory experience, including assigning work, providing guidance to subordinates, recommending counseling or disciplinary actions in accordance with collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations.
Conditions of Employment
Requires ability to travel in the performance of duties, with overnight stays as appropriate.
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
Assistant Secretary's Office/Agency Safety Office Work Location: 401 S Clinton St, Chicago, Illinois, 60607
Chief Medical Office
Office of Medical Services
Administration Agency Contact: DHS.HiringUnit@illinois.gov Posting Group: Health Services; Leadership & Management; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year) • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) • 13 Paid Holidays annually, 14 on even numbered years • Flexible Work Schedules (when available dependent upon position) • 12 Weeks Paid Parental Leave • Deferred Compensation Program - A supplemental retirement plan • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility • 5% Salary Differential for Bilingual Positions • Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Agency: Department of Human Services
Work Location: Chicago, Illinois, 60607
Opening Date : 6/08/2025
Closing Date : 7/11/2025
Salary: Anticipated Salary: $27,584 - $27,917 per month ($331,008 - $335,004 per year)
County: Cook
Number of Vacancies : 1
*** MUST APPLY ON OUR WEBSITE ***
****A RESUME IS REQUIRED FOR THIS JOB POSTING****
Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Document s section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Posting Identification Number: 45454
Position Overview
Serves as the Chief of Medical Services for the Department of Human Services (DHS). Organizes the goals and objectives for statewide medical and clinical services programs, verifying all applicable standards, rules and regulations are taken into account. Formulates and implements fiscal control policies and procedures. Remains up-to-date and researches data pertinent to lifestyle-related illnesses, as well as chronic illness processes. Represents the DHS Safety Officer and Secretary on various task forces, advisory committees and special interest groups. Conducts department-wide facility visits and attends Quality Improvement meetings.
Essential Functions
Serves as the Chief of Medical Services for the Department of Human Services (DHS).
Organizes the goals and objectives for statewide medical and clinical services programs, verifying all applicable standards, rules and regulations are taken into account.
Formulates and implements fiscal control policies and procedures.
Remains up-to-date and researches data pertinent to lifestyle-related illnesses, as well as chronic illness processes.
Serves as full-line supervisor.
Represents the DHS Safety Officer and Secretary on various task forces, advisory committees and special interest groups.
Conducts department-wide facility visits and attends Quality Improvement meetings.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires an Illinois license to practice medicine and completion of an approved residency in Psychiatry.
Requires five (5) years of progressively responsible psychiatric administrative experience in the planning, direction and coordination of medical/clinical treatment programs after completion of the required residency programs.
Preferred Qualifications (in priority order)
Seven (7) years of experience in forensic and general psychiatric practice, demonstrated through education, professional experience, and current American Board of Psychiatry and Neurology (ABPN) certification.
Seven (7) years of experience and knowledge with state and federal laws, regulations, and compliance relating to both mental health (MH) and developmental disability (DD) populations.
Seven (7) years of experience in the principles and practices of healthcare administration, risk management, and continuous performance improvement, with the ability to apply this knowledge effectively in managing and overseeing departmental authority.
Seven (7) years of experience establishing and maintaining effective working relationships with directors and administrators within the department and with other state departments and agencies. This includes coordination with multidisciplinary teams, community organizations, interest groups, governmental bodies, educational institutions, and national organizations.
Seven (7) years of experience establishing clinical policies, procedures, and programs within a hospital setting, including developing academic training programs.
Five (5) years of professional supervisory experience, including assigning work, providing guidance to subordinates, recommending counseling or disciplinary actions in accordance with collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations.
Conditions of Employment
Requires ability to travel in the performance of duties, with overnight stays as appropriate.
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
Assistant Secretary's Office/Agency Safety Office Work Location: 401 S Clinton St, Chicago, Illinois, 60607
Chief Medical Office
Office of Medical Services
Administration Agency Contact: DHS.HiringUnit@illinois.gov Posting Group: Health Services; Leadership & Management; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year) • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) • 13 Paid Holidays annually, 14 on even numbered years • Flexible Work Schedules (when available dependent upon position) • 12 Weeks Paid Parental Leave • Deferred Compensation Program - A supplemental retirement plan • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility • 5% Salary Differential for Bilingual Positions • Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Sonoran University of Health Sciences
Tempe, AZ
Are you a visionary leader with a passion for operational excellence in healthcare? Join us as the Director of Operations, Clinical Care (DOCC) and become an integral part of our journey towards redefining healthcare delivery. Sonoran University is a dynamic hub of innovation, education, and community impact. As a premier non-profit health sciences university, we are dedicated to training the next generation of naturopathic physicians, nutritionists, and mental health professionals while making a tangible difference in the lives of our patients and our community.
In addition to offering the highest quality education to the next generation of health professionals, Sonoran University sees over 10,000 patient visits annually at our two clinics on our Tempe campus – the Sonoran University Medical Center and the Neil Riordan Center for Regenerative Medicine. Complementing both the academic and clinical offerings, Sonoran University also boasts a natural pharmacy (Medicinary), on-site laboratory, IV suite, and is home to the Ric Scalzo Institute for Botanical Research. Sonoran University furthers its mission via the Sage Foundation, which funds the operations of several off-site community clinics that provide healthcare to the uninsured and underserved in the Phoenix metropolitan area. As a seasoned operations leader, you will drive transformative changes in our clinics, ensuring seamless operations, unparalleled patient experiences, and sustainable growth.
Summary:
Reporting to the Vice President for Academic Affairs, the Director of Operations, Clinical Care (DOCC) must be a proven successful clinic operations leader, a highly organized information analyst, advocate, and team leader. This valuable team member is responsible for implementation and management of the Medical Center, Medical Center Laboratory, IV Suite, and Neil Riordan Center business operating procedures and regulations, ensuring evidence-based best practices are established and followed, assuring full compliance of all regulations regarding patient, employee, and student safety, engaging marketing efforts to increase patient volume and enhance brand positioning, and assuring established financial KPIs are achieved. Alongside the Chief Medical Officer and the Associate Dean for Naturopathic Clinical Education, the DOCC will engage in continuous improvement efforts and establishing and supporting programs that drive community access to Sonoran’s healthcare services. Reporting to the DOCC is the Sr. Practice Manager and her staff of Patient Service Representatives, Medical Assistants, and Lab Technicians.
This position requires 100% onsite attendance.
The Director of Operations, Clinical Care will:
Spearhead strategic initiatives to optimize clinic operations driving revenue growth, cost containment and expense reduction, and enhanced patient access.
Champion a culture of excellence and continuous improvement as a member of the Clinic Leadership Team, elevating clinical care, clinical education, and outcomes focused research.
Implement innovative business practices across the Medical Center, Laboratory, IV Suite, Neil Riordan Center, and community clinics setting the gold standard for evidence-based outpatient clinical care.
Forge meaningful community partnerships and referral networks; Support marketing campaigns to expand our reach, attract new patients, and reinforce Sonoran University's brand position of healthcare excellence.
Build consumer confidence by ensuring transparent and consistent pricing, consistent quality of care, efficient and effective clinic operations, respectful humanistic service, the highest degree of professionalism, ease of patient scheduling and financial counseling, cleanliness, and work with the CMO and academic deans to ensure student and clinician competence.
Monitor key financial performance indicators with a keen eye for opportunity, devising and executing plans to drive efficiency and profitability.
Ensure compliance with accreditation and regulatory standards (e.g., DHS, DEA, HIPAA, OSHA) and perform all necessary reviews, audits, education, and training affecting clinical operations/patient services.
Cultivate a diverse and empowered workforce, providing mentorship, training, and growth opportunities for our dedicated team members.
Coordinate with the Chief Financial Officer, insurance providers, and legal counsel regarding contractual negotiating efforts with health plan payors, managed care entities, third party administrators, and direct contracting opportunities.
Establish and maintain appropriate staffing and budget to support operations, practitioners, clinical faculty, and student clinical education training schedules. The successful candidate will have:
-Bachelor’s degree from an accredited college or university in Healthcare Administration, Accounting with a healthcare emphasis, Nursing Management, or related healthcare/business discipline. Master’s in Healthcare Administration, Business Administration, or related field preferred.
-A minimum of 5 years of progressive leadership in healthcare operations, preferably in a multi-specialty group practice or medical center setting.
-A track record of success in driving business development initiatives, process improvement strategies, and patient retention programs.
-Strong analytical skills and proficiency in healthcare management software (EHR systems) and data analysis tools.
-Excellent interpersonal skills with a desire to build collaborative relationships across departments and within the community.
Working Environment
Activities are generally performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing, and pulling of up to 25 pounds. Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions.
Workplace Values
At Sonoran University, we support work-life balance as evidenced by our emphasis on wellness initiatives. Additionally, our Vacation and Sick time off policies are highly competitive in the Higher Ed community.
Background/Screening
All candidates offered a position at Sonoran University undergo a background and drug screen prior to hire. All employees must show documentation of required vaccinations including MMR, TB, Hepatitis B, as per Sonoran University and Medical Center policies, prior to the first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
Sonoran University is an Equal Opportunity Employer committed to a diverse and inclusive workforce! We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
Sonoran University is a Smoke-Free campus.
Are you a visionary leader with a passion for operational excellence in healthcare? Join us as the Director of Operations, Clinical Care (DOCC) and become an integral part of our journey towards redefining healthcare delivery. Sonoran University is a dynamic hub of innovation, education, and community impact. As a premier non-profit health sciences university, we are dedicated to training the next generation of naturopathic physicians, nutritionists, and mental health professionals while making a tangible difference in the lives of our patients and our community.
In addition to offering the highest quality education to the next generation of health professionals, Sonoran University sees over 10,000 patient visits annually at our two clinics on our Tempe campus – the Sonoran University Medical Center and the Neil Riordan Center for Regenerative Medicine. Complementing both the academic and clinical offerings, Sonoran University also boasts a natural pharmacy (Medicinary), on-site laboratory, IV suite, and is home to the Ric Scalzo Institute for Botanical Research. Sonoran University furthers its mission via the Sage Foundation, which funds the operations of several off-site community clinics that provide healthcare to the uninsured and underserved in the Phoenix metropolitan area. As a seasoned operations leader, you will drive transformative changes in our clinics, ensuring seamless operations, unparalleled patient experiences, and sustainable growth.
Summary:
Reporting to the Vice President for Academic Affairs, the Director of Operations, Clinical Care (DOCC) must be a proven successful clinic operations leader, a highly organized information analyst, advocate, and team leader. This valuable team member is responsible for implementation and management of the Medical Center, Medical Center Laboratory, IV Suite, and Neil Riordan Center business operating procedures and regulations, ensuring evidence-based best practices are established and followed, assuring full compliance of all regulations regarding patient, employee, and student safety, engaging marketing efforts to increase patient volume and enhance brand positioning, and assuring established financial KPIs are achieved. Alongside the Chief Medical Officer and the Associate Dean for Naturopathic Clinical Education, the DOCC will engage in continuous improvement efforts and establishing and supporting programs that drive community access to Sonoran’s healthcare services. Reporting to the DOCC is the Sr. Practice Manager and her staff of Patient Service Representatives, Medical Assistants, and Lab Technicians.
This position requires 100% onsite attendance.
The Director of Operations, Clinical Care will:
Spearhead strategic initiatives to optimize clinic operations driving revenue growth, cost containment and expense reduction, and enhanced patient access.
Champion a culture of excellence and continuous improvement as a member of the Clinic Leadership Team, elevating clinical care, clinical education, and outcomes focused research.
Implement innovative business practices across the Medical Center, Laboratory, IV Suite, Neil Riordan Center, and community clinics setting the gold standard for evidence-based outpatient clinical care.
Forge meaningful community partnerships and referral networks; Support marketing campaigns to expand our reach, attract new patients, and reinforce Sonoran University's brand position of healthcare excellence.
Build consumer confidence by ensuring transparent and consistent pricing, consistent quality of care, efficient and effective clinic operations, respectful humanistic service, the highest degree of professionalism, ease of patient scheduling and financial counseling, cleanliness, and work with the CMO and academic deans to ensure student and clinician competence.
Monitor key financial performance indicators with a keen eye for opportunity, devising and executing plans to drive efficiency and profitability.
Ensure compliance with accreditation and regulatory standards (e.g., DHS, DEA, HIPAA, OSHA) and perform all necessary reviews, audits, education, and training affecting clinical operations/patient services.
Cultivate a diverse and empowered workforce, providing mentorship, training, and growth opportunities for our dedicated team members.
Coordinate with the Chief Financial Officer, insurance providers, and legal counsel regarding contractual negotiating efforts with health plan payors, managed care entities, third party administrators, and direct contracting opportunities.
Establish and maintain appropriate staffing and budget to support operations, practitioners, clinical faculty, and student clinical education training schedules. The successful candidate will have:
-Bachelor’s degree from an accredited college or university in Healthcare Administration, Accounting with a healthcare emphasis, Nursing Management, or related healthcare/business discipline. Master’s in Healthcare Administration, Business Administration, or related field preferred.
-A minimum of 5 years of progressive leadership in healthcare operations, preferably in a multi-specialty group practice or medical center setting.
-A track record of success in driving business development initiatives, process improvement strategies, and patient retention programs.
-Strong analytical skills and proficiency in healthcare management software (EHR systems) and data analysis tools.
-Excellent interpersonal skills with a desire to build collaborative relationships across departments and within the community.
Working Environment
Activities are generally performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing, and pulling of up to 25 pounds. Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions.
Workplace Values
At Sonoran University, we support work-life balance as evidenced by our emphasis on wellness initiatives. Additionally, our Vacation and Sick time off policies are highly competitive in the Higher Ed community.
Background/Screening
All candidates offered a position at Sonoran University undergo a background and drug screen prior to hire. All employees must show documentation of required vaccinations including MMR, TB, Hepatitis B, as per Sonoran University and Medical Center policies, prior to the first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
Sonoran University is an Equal Opportunity Employer committed to a diverse and inclusive workforce! We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
Sonoran University is a Smoke-Free campus.