4 Help Desk jobs

Eastern Florida State College is currently seeking applications for the part-time position of Library Technician on the Palm Bay Campus in Palm Bay, Florida. Performs functions for all library staff operations, i.e., Circulation, Interlibrary Loan, Acquisitions, Periodicals, and Cataloging. The following minimum qualifications for this position must be met before any applicant will be considered: High School Diploma or GED. Library work experience preferred. Interpersonal communication skills and exceptional customer service skills. Possesses PC skills and ability to use calculator and other typical office machines. Possesses software skills, word processing, and database experience. Possesses effective and professional oral and written skills. Possesses willingness to work in a team environment and deal with changing priorities based on patron and library need. Valid Florida Motor Vehicle Operator’s license required. This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $36.00). This fingerprinting fee ($36.00) is non-refundable. Understanding of and commitment to Equal Access/Equal Opportunity. Official transcripts of all collegiate work will be required to be considered beyond the application phase. * * High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical qualifications: Ability to occasionally lift, push, pull, and/or move up to 40 pounds. Able to sit, stand, and kneel for extended periods of time. Work schedule subject to change, includes nights and some weekends. The hourly rate is $15.00 .  This position has been approved for up to 28 hours per week.  This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.). Applications will be accepted from October 20, 2026 , through November 3, 2026 ; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.  This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans. HOW TO APPLY All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes. NOTE TO APPLICANT Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.  CONTACT HUMAN RESOURCES Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922 Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu  Website: https://www.easternflorida.edu/hr/job-opportunities/ Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment. About the college Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees. An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.

United States of America (Exempt)    POSITION SUMMARY       Position Summary: Performs general administration and technical duties required to support activities and operations of the Information Technology Services department.       ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job   Perform service desk functions, answers telephone, records, documents and troubleshoots customer issues. Perform duties associated with setup, configuration and installation of system software products and peripheral equipment. Program and troubleshoot personal computer software and hardware. Identifies, logs and resolves problems related to supported applications. Assist in analyzing, evaluating and recommending techniques for implementation of new software applications and computer equipment. Perform updates and maintenance of technology used by the City of Lewisville. Provide temporary support for transferring open records information into digital records. Perform all other related duties as assigned.   POSITION QUALIFICATIONS   Education: High School Diploma or GED Required. Must be currently enrolled in a college or university pursuing a degree in information technology or a related field.   Experience: Six (6) months of related experience preferred.   Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.    Licenses and Certifications: None. Conditions of Employment: Must submit to and pass a pre-employment drug test. Must possess a valid State of Texas Driver’s License Class “C” and good driving record as defined by City policy.   REQUIRED KNOWLEDGE, SKILLS & ABILITIES   Knowledge of: Knowledge of personal computer hardware and software, Microsoft Windows operating systems, and general networking principles preferred.   Ability to: Ability to deal effectively with the public and City employees and communicate clearly, concisely, and tactfully with customers and co-workers, both orally and in writing; ability to accept responsibility and be accountable for actions; ability to follow instructions, safety practices, and standard operating procedures when performing assigned tasks; ability to be punctual and maintain regular attendance; ability to work effectively with individuals regardless of age, gender, race, ethnicity, religion, or job type; ability to perform work accurately and thoroughly; ability to learn new technical skills quickly and efficiently; and ability to lift, carry, push, and pull up to 50 pounds and stand, walk, and sit for up to two hours per day.   Skilled In: Use of personal computer including productivity applications, e-mail and PC connectivity preferred; PC hardware maintenance and troubleshooting preferred.   Physical Demands and Working Conditions: This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.    Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.    The City of Lewisville has reviewed this job description to ensure that essential functions and basic duties have been included. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities, which may be required. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.   Levels of positions within a class series are distinguished by the level of responsibility assumed, the complexity of duties assigned, the independence of action taken, the nature of the public contact made, and the impact and span of tasks performed.   This job description is not an employment agreement or contract.  The City of Lewisville has the exclusive right to alter this job description at any time without notice.     PAY, BENEFITS & WHAT WE OFFER More Than a Job — Build Your Career with Lewisville Join the City of Lewisville and enjoy a competitive total rewards package designed to support you at work, at home, and throughout your career. Explore Employee Benefits! Work Hours: Monday through Thursday 7:30 AM–5:30 PM, Friday 7:30–11:30 AM Hourly Pay Rate: $16.67 The City of Lewisville offers competitive hourly pay for internship opportunities. Internships are designed to provide students and individuals seeking professional experience with hands-on learning, practical skills, and exposure to local government operations. Internships are temporary opportunities designed to support professional development and career exploration.

Eastern Florida State College is currently seeking applications for the part-time position of Call Center Specialist on the Cocoa Campus in Cocoa, Florida. To professionally communicate on the phone, live chat, and e-mail to a diverse population of college customers.  To provide customer service to all persons who contact the college via the Call Center and are responsible for the implementation of special projects in support of college enrollment and retention activities.   The following minimum qualifications for this position must be met before any applicant will be considered: Associates degree from a regionally accredited institution. Two years of experience working in a customer service position. Ability to use a PC, software programs and office machines. Computer proficiency with an understanding of Microsoft Office. Understanding of automated computer and telephone system application. Proficient knowledge of grammar, word usage, and basic reading comprehension. Strong customer service skills. Courteous and excellent telephone skills. Ability to handle difficult people. Excellent verbal communication skills. Proactive listening skills. Possess solid problem-solving techniques. Spanish-speaking (Preferred). Aptitude for understanding the College’s policies, procedures, programs, services, activities, customer needs, and general knowledge of EFSC. Valid Florida Motor Vehicle Operator’s license required. This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $36.00). This fingerprinting fee ($36.00) is non-refundable. Understanding of and commitment to Equal Access/Equal Opportunity. Official transcripts of all collegiate work will be required to be considered beyond the application phase. * *High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment.  All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc. Minimum physical and environmental qualifications: Ability to sit at a desk and view a display screen for extended periods of time. Ability to access, input, and retrieve information and/or data from a computer. Ability to work flexible schedule. Works inside in an office environment. The hourly rate is $15.00 .  This position has been approved for up to 28 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).  Applications will be accepted from October 7, 2026, through October 21, 2026 ; however, the College reserves the right to extend or conclude searches without notice.  Applications must be submitted prior to 5:00 p.m. on the closing day.   This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans. HOW TO APPLY All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment.  If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources.  With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes. NOTE TO APPLICANT Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.  CONTACT HUMAN RESOURCES Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922 Telephone: (321) 433-7070  FAX: (321) 433-7065  Florida Relay: 1-800-955-8770 Email: resources@easternflorida.edu  Website: https://www.easternflorida.edu/hr/job-opportunities/ Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment. About the college Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees. An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.