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Vocational Rehabilitation Counselor Trainee - # 54779  To be considered, applicants must apply through our official website: *** MUST APPLY ON OUR WEBSITE **** (Please copy and paste the link below to your browser) https://illinois.jobs2web.com/job-invite/54779/ Agency : Department of Human Services Location: Chicago, IL 60647-5246 Job Requisition ID:  54779  Opening Date: 04/08/2026 Closing Date: 04/21/2026 Salary:  Anticipated Salary $5,148-$7,227/month ($61,776-$86,724/year) Job Type:  Salaried Full Time   County: Cook  Number of Vacancies: 1 Plan/BU: RC062     ***MUST APPLY ONLINE ***   This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.   Posting Identification Number 54779  Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice.  The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living.  This position coordinates customer case records and documents in a field office pertaining to the service delivery activities to customers in the Bureau of Customer and Community Field Services/Vocational Rehabilitation Program   The Vocational Rehabilitation Counselor Trainee position will receive formal and informal training not to exceed twelve (12) months to learn the rules, regulations, and policies of the Vocational Rehabilitation Program to ultimately manage a caseload providing services to individuals with disabilities to gain competitive integrated employment.  Demonstrates commitment to valuing diversity, equity, accessibility, and racial justice by contributing to an inclusive learning and working environment. The Division of Rehabilitation Services is seeking to hire a self-motivated and detail-oriented individual with good communication skills.     Essential Functions Serves as a Vocational Rehabilitation Counselor Trainee for a period not to exceed twelve (12) months, receives formal and informal orientation in the principles, techniques, procedures, and policies related to rehabilitating persons with disabilities in a general vocational rehabilitation, transition, Secondary Transition Experience Program (STEP), or specialty caseload. Studies and becomes proficient in utilizing the Division’s case management system.  Travels to attend and participate in staff meetings, conferences, workshops, and in-service training related to the discipline of rehabilitation counseling.  Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.   Minimum Qualifications Requires possession of a Master’s Degree from a college or university program accredited by the Council On Rehabilitation Education (CORE). OR A Master’s Degree from an accredited college or university in rehabilitation counseling, rehabilitation administration, clinical psychology, counseling psychology, deaf education, special education, or a closely related field.  *This class is included as an Upward Mobility Program credential title.   Conditions of Employment Requires ability to travel. *All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.   Work Hours:   Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch. Work Location:  2753 W North Ave Chicago, IL 60647-5246 Division of Rehabilitation Services Bureau of Customer and Community Field Services Region 1/North Agency Contact:   DHS.HiringUnit@Illinois.gov Job Family: Social Services    About the Agency: The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.   As a State of Illinois Employee, you will receive a robust benefit package that includes the following: A Pension Program Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance 3 Paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over from year to year) 10-25 Days of Paid Vacation time annually - (10 days in year one of employment) *Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable) 13 Paid Holidays annually, 14 on even numbered years Flexible Work Schedules (when available dependent upon position) 10 Weeks Paid Maternity/Paternity Leave Deferred Compensation Program - A supplemental retirement plan Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility 5% Salary Differential for Bilingual Positions Commuter Savings Program (Chicago only)   For more information about our benefits please follow this link:   https://www2.illinois.gov/cms/benefits/Pages/default.aspx   APPLICATION INSTRUCTIONS Must apply online. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: donotreply@SIL-P1.ns2cloud.com systems@SIL-P1.ns2cloud.com

Keeping Washington Clean and Evergreen The Department of Ecology is hiring a  Cashiering Support  (Fiscal Analyst 3)   within the Financial Services Division. Location: Headquarters Office in  Lacey, WA . Upon hire, you must live within a commutable distance from the duty station.   Schedule:  This position is required to work in the office five days per week and is not eligible for telework.   Application Timeline: Apply by April 23, 2026 This position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after the date above may not be considered.   Duties In this role, you will manage highly detailed, high-stakes financial data while ensuring strict compliance with multiple regulatory frameworks, including state, federal, and Ecology’s internal policies. This requires constant vigilance to maintain accuracy across complex systems, where even small errors can impact fee reporting, audits, and program funding. Reconciling suspense accounts, processing refunds, and executing corrections demand deep analytical skill, fast turnaround, and the ability to troubleshoot discrepancies under tight deadlines. Compounding this, you will also coordinate with program fee coordinators across the agency, maintain rigorous audit-ready documentation, and support continuous improvement efforts while still sustaining daily cashiering operations and providing backup coverage. Balancing ongoing transactional workload with the need to prevent errors, enhance fiscal controls, and respond quickly to staff inquiries makes this role both technically demanding and operationally complex. What you will do: Cashiering & Receivables Processing:  Receive payments, record agency receivables, and execute cash receipting in accordance with Ecology policy and SAAM Chapter 85. Refunds & Account Research:  Perform in-depth account research and process refunds in eHub; resolve customer and internal discrepancies. Transaction Review & Corrections:  Review receivable/cashiering transactions for accuracy; process correction requests and implement corrective actions to prevent future issues. Compliance & Fiscal Controls:  Ensure deposits and cash management processes comply with OST, OFM SAAM, and Ecology policies; recommend and maintain fiscal controls. Receivable Liaison & Fee Coordination:  Collaborate with agency fee coordinators to support accurate accounting for program fee invoices and receivables. Financial Reporting & Ledger Analysis:  Develop and distribute accounting reports to management, staff, and EPA; perform fiscal assessment/analysis of general ledgers used by the Revenue & Receivables Unit. Suspense & Fund Reconciliation:  Assist with reconciling the Ecology Suspense account and reconciling funds tied to agency fees to ensure proper allocation and clearing. Customer Service, Policy/Procedure Development, and Continuous Improvement:  Respond to staff inquiries on fiscal data; draft/improve fiscal procedures and forms; apply Lean or other methodologies to streamline processes. Qualifications For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our  Recruitment website .   Required Qualifications: Seven (7) years of experience and/or education as described below: Experience  in accounting, auditing, or budgeting. Education  involving a major study in a financial related field, certification as a Public Accountant, Internal Auditor, Certified Governmental Financial Manager, or Management Accountant OR Any degree which includes 18 quarter or 12 semester hours in accounting, auditing, or budgeting.    Examples of how to qualify: 7 years of experience. 6 years of experience AND 30-59 semester or 45-89 quarter college credits. 5 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate’s degree). 4 years of experience AND 90-119 semester or 135-179 quarter college credits. 3 years of experience AND a Bachelor’s degree. 1 year of experience AND a Master’s degree or higher.   Special Requirements/Conditions of Employment: Employee must read, sign, and abide by the Financial Services/Fiscal Office Agreement on Confidential Information (Part A), Internal Control Responsibility (Part B), and Safeguarding and Preventing Misuse of Ecology’s Data (Part C). Desired Qualifications: Experience using Lean or other continuous improvement methodologies to achieve efficiencies and respond to customer needs.   If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description,  we encourage you to apply.  Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles.   Supplemental Information Ecology does not use the  E-Verify  system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit  www.uscis.gov .   Application Process Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply. How to Apply Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach: Cover letter, describing your interest in and qualifications for this position Resume Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly.  A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete. For detailed application information, please visit our  Recruitment website . Application Attestation:   By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.   Need an Accommodation? If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format: Please contact us at  360-407-6186 or   careers@ecy.wa.gov If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.   Questions? For specific questions about the position location options, schedule, or duties, please contact Jane Hicks at   Jane.Hicks@ecy.wa.gov   If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at   careers@ecy.wa.gov About the Department of Ecology As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.   Diversity, Equity, Inclusion, and Respect (DEIR)  are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.   We believe that DEIR   is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. Ecology employees may be eligible for the following :  Medical/Dental/Vision for employee & dependent(s) ,  Public Employees Retirement System (PERS) ,  Vacation, Sick, and other Leave ,  11 Paid Holidays per year ,  Public Service Loan Forgiveness ,  Tuition Waiver ,   Long Term Disability  &  Life Insurance ,  Deferred Compensation Programs ,  Dependent Care Assistance Program (DCAP) ,   Flexible Spending Arrangement (FSA) ,  Employee Assistance Program ,  Commute Trip Reduction Incentives ,   Combined Fund Drive ,  SmartHealth  * Click here for more information   To learn more about Ecology, please visit our  website , explore  Working at Ecology , check out our  Strategic Plan , and connect with us on  LinkedIn ,  Facebook ,  Instagram ,  YouTube , or our  blog .   Equal Opportunity Employer:   The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.   Collective Bargaining:   This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.     Note:   This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.

Keeping Washington Clean and Evergreen The Department of Ecology is hiring an  Air and Waste Management Engineer (Environmental Engineer 3)   within the  Nuclear Waste Program .   Location: Richland Field Office in  Richland, WA . Upon hire, you must live within a commutable distance from the duty station. Schedule: This position is eligible for telework and flexible schedule options. A minimum of one day every two weeks is required in the office, in addition to any necessary in-person meetings, inspections, training, field work, travel, or tasks that cannot be accomplished from a telework location. Schedules are dependent upon position needs and are subject to change.   Application Timeline:  Apply by April 26 , 2026 This position will remain open until filled. The agency reserves the right to make a hire at any time after application review begins. Applications received after the date above may not be considered. Duties We are seeking a licensed Professional Engineer (PE) to serve as an Environmental Engineer for the Hanford site-wide Air Operating Permit and Notice of Construction (NOC) approval orders. In this role, you will apply your professional engineering expertise to review and evaluate the Sitewide Air Operating Permit and its modifications, assess new or proposed approval orders, negotiate and prepare permit materials, and provide recommendations for enforcement actions. Your engineering judgment and expertise will be essential to ensuring the proper implementation of state and federal air quality regulations, dangerous waste regulations, and CERCLA regulations. Using agency and program policies, as well as technical engineering guidelines and procedures covering design requirements, you will conduct engineering reviews of operation and maintenance requirements for Hanford waste sites and facilities.    This is a challenging yet highly rewarding position. Your work will directly support Ecology’s mission and play a critical role in advancing cleanup at the Hanford Site - one of the most complex environmental cleanup efforts in the nation. You will represent Ecology as a subject matter expert and collaborate with professionals from national laboratories, state and federal agencies, and industry. This high level of visibility and technical engagement creates meaningful opportunities for professional growth, expanded responsibility, and long-term career advancement.  What you will do: Perform professional engineering review of technical documents supporting air permits and compliance with air permits. Perform air compliance inspections, prepare inspection reports, and recommend enforcement actions.  Understand, communicate, and apply state and federal engineering requirements for permitting and cleanup.  Participate in project development and project team meetings. Inform Section Manager and applicable Project Managers of schedule, availability, and whereabouts. Participate in group processes and on teams both internally and externally.  Perform professional engineering and technical review of documents, reports, and permit applications to determine compliance with applicable state and federal air requirements for Hanford and non-Hanford regulated facilities. Develop and negotiate permit requirements.  Represent of the agency on Hanford cleanup issues with other agencies, organizations and the public through public presentations, technical meetings, partner meetings, negotiations, and consultations.  Learn more about what it is like to be an Engineer at the Department of Ecology Qualifications For detailed information on how we calculate experience, please visit our  Recruitment website .   Required Qualifications: Registration as a Professional Engineer in the state of Washington or another state based on registration requirements equivalent to those in Washington, AND Three (3) years of experience in environmental engineering. Note :   Requirements for registration as a Professional Engineer in the state of Washington are eight years of professional experience (which may include up to four years of college-level engineering education) and successful completion of sixteen hours of professional licensing exams.  Applicants qualifying through the licensing equivalency option must achieve registration as a Professional Engineer in the state of Washington within six months of appointment to this class. Individuals who are interested in applying to this position, and believe they meet licensing requirements for the State of Washington, are responsible for ensuring they meet licensing requirements for the State of Washington prior to submitting their application materials.  These requirements can be found at the following website:   WA State Board of Registration for Professional Engineers and Land Surveyors: How To Get Your Professional Engineer License When Licensed in Another Jurisdiction Special Requirements/Conditions of Employment: Must possess and maintain a valid driver’s license.  Must meet U.S. Department of Energy requirements to acquire and maintain a badge for access to the Hanford Site.  Complete initial 40-hour HAZWOPER training within six months of appointment and take annual 8-hour refresher training. Must be able to meet the physical activity requirements for this certification.  Registration as a Professional Engineer in the state of Washington is required for the EE3 level. A PE with a license from a state other than Washington must obtain a Washington State PE license by comity within 6 months of hire.  Desired Qualifications: Demonstrated ability to perform environmental engineering review of plans and specifications, site plans, dangerous waste, water, and air permits, and CERCLA and MTCA remedial documents. If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description,  we encourage you to apply.  Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles. Supplemental Information Ecology does not use the  E-Verify  system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit  www.uscis.gov .   Our Commitment to DEIR Diversity, Equity, Inclusion, and Respect (DEIR)  are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations. Diversity:  We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity:  We champion equity, recognizing that each of us need different things to thrive. Inclusion:  We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect:  We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.   We believe that DEIR   is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.   Application Process Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply. How to Apply Click “Apply” at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach: Cover letter, describing your interest in and qualifications for this position Resume Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly.  A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as “see resume” may be considered incomplete. For detailed application information, please visit our  Recruitment website . Application Attestation:   By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.   Need an Accommodation? If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format: Please contact us at  360-407-6186 or   careers@ecy.wa.gov If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.   Questions? For specific questions about the position location options, schedule, or duties, please contact John Temple   at   John.Temple@ecy.wa.gov   If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at   careers@ecy.wa.gov About the Nuclear Waste  Program The Nuclear Waste Program enforces regulatory compliance and oversees cleanup at the Hanford Site and other facilities managing nuclear waste statewide. It also promotes public involvement, congressional and federal contact, and interstate activities to enhance nuclear waste management, compliance, and cleanup of the Hanford Site.  About the Department of Ecology As the State of Washington’s environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington’s environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Ecology employees may be eligible for the following :  Medical/Dental/Vision for employee & dependent(s) ,  Public Employees Retirement System (PERS) ,  Vacation, Sick, and other Leave ,  11 Paid Holidays per year ,  Public Service Loan Forgiveness ,  Tuition Waiver ,   Long Term Disability  &  Life Insurance ,  Deferred Compensation Programs ,  Dependent Care Assistance Program (DCAP) ,   Flexible Spending Arrangement (FSA) ,  Employee Assistance Program ,  Commute Trip Reduction Incentives ,   Combined Fund Drive ,  SmartHealth  * Click here for more information   To learn more about Ecology, please visit our  website , explore  Working at Ecology , check out our  Strategic Plan , and connect with us on  LinkedIn ,  Facebook ,  Instagram ,  YouTube , or our  blog .   Equal Opportunity Employer:   The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.   Collective Bargaining:   This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.     Note:   This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.

Posting Identification Number 54823  Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, your part of something bigger that touches the lives of every person who calls Illinois home.   No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Division of Rehabilitation Services (DRS) is the state’s leading division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice.  The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. The Division of Rehabilitation Services is seeking to hire a Rehabilitation Case Coordinator who is self-motivated and detail-oriented individual with strong communication skills who will work with counselor(s) and the case management system to determine daily priority of customer service delivery. This position collects, reviews and processes Individual Provider (IP) time sheets, vendor bills and payments and triages and prioritizes incoming mail, email, phone calls, voicemail, and drop-in customers. The Rehabilitation Case Coordinator assists applicants, program participants, family members/guardians/care givers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and other aspects of the Home Services Program. Demonstrates commitment to valuing diversity, equity, accessibility, and racial justice by contributing to an inclusive working environment. Essential Functions Works with counselors and the case management system to determine daily priority of customer service delivery.  Collects, reviews and processes Individual Provider (IP) time sheets bi-monthly.  Assists applicants, program participants, family members/guardians/care givers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and other aspects of the Home Services Program.  Triages and prioritizes incoming mail, email, phone calls, voicemail, and drop-in customers. Meets frequently with Home Services Program staff within the office and/or supervisor to plan and/or discuss general casework activities.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill and mental development equivalent to the completion of four (4) years of high school.  Requires two (2) years of clerical related experience that demonstrates incorporation of working-level proficiency and accuracy in performing keyboarding functions. Requires ability to speak, read, and write Spanish at a colloquial skill level. *Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class. Conditions of Employment Requires ability to travel for training.  *All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.