Oregon Health Authority
In this position, you will assist in-state and out-of-state health care providers in obtaining correct and timely Medicaid reimbursement through a provider-dedicated Customer Service Center environment. You will serve as a key customer service and technical support resource, using the statewide Automatic Call Distribution (ACD) phone system, provider web-based tools, email, and written correspondence to respond to complex Medicaid billing inquiries. You will interpret and explain Medicaid rules and Oregon Administrative Rules, researches and resolves provider questions, guides providers through billing and program requirements. You will also conduct complex claims payment research and analysis that supports accurate and timely reimbursement and promotes program integrity. You will review and evaluate electronic and paper claims, identify errors and discrepancies, determine corrective actions, and make payment-impacting decisions in alignment with Medicaid policy and authorized claim-resolution procedures. In managing a high-volume workload, you will set work priorities to meet established timeframes and maintain responsive customer service.
This announcement is for nine (9), full-time, permanent, SEIU represented, Provider Payment Specialist (Public Service Representative 4 positions based in Salem, Oregon. This is hybrid with 10% in-office expectation.
Minimum Qualifications:
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes:
Demonstrated experience providing advanced, person-centered customer service while engaging diverse individuals and organizations, informed by cultural awareness, humility, and knowledge of social determinants of health.
Demonstrated experience building and maintaining constructive, collaborative working relationships to support policies, programs, and services that promote equity, inclusion, and incorporation of lived experience.
Demonstrated experience explaining, interpreting, and applying laws, rules, and policies through clear verbal communication and well-documented written materials.
Demonstrated experience researching, reviewing, and applying federal and state regulations, including Medicaid requirements, to support daily decision-making and determine appropriate outcomes.
Demonstrated experience researching, reviewing, and resolving complex healthcare claims, billing, reimbursement, or payment-related issues while meeting productivity and quality expectations.
Demonstrated experience synthesizing information from multiple sources and analyzing data using tools and technical information systems, including Microsoft Excel, Word, Outlook, Microsoft Teams, SharePoint, and healthcare claims-processing systems, to support program operations and determine appropriate resolutions.
Demonstrated experience providing training, technical assistance, or subject-matter support related to policies, procedures, systems, billing, or program requirements.
Demonstrated ability to independently plan, prioritize, and manage workload in a fast-paced environment with shifting priorities.
About the Benefits
Excellent, low-cost medical, vision, and dental coverage for you and your family.
Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
Potential eligibility for the Public Service Loan Forgiveness Program .
Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training and development opportunities to grow your career with the State of Oregon.
How to Apply:
Submit your application at oregonjobs.org using job number REQ-208439
Application Deadline: 10/25/2026
Salary Range: $4,312 - $5,988
In this position, you will assist in-state and out-of-state health care providers in obtaining correct and timely Medicaid reimbursement through a provider-dedicated Customer Service Center environment. You will serve as a key customer service and technical support resource, using the statewide Automatic Call Distribution (ACD) phone system, provider web-based tools, email, and written correspondence to respond to complex Medicaid billing inquiries. You will interpret and explain Medicaid rules and Oregon Administrative Rules, researches and resolves provider questions, guides providers through billing and program requirements. You will also conduct complex claims payment research and analysis that supports accurate and timely reimbursement and promotes program integrity. You will review and evaluate electronic and paper claims, identify errors and discrepancies, determine corrective actions, and make payment-impacting decisions in alignment with Medicaid policy and authorized claim-resolution procedures. In managing a high-volume workload, you will set work priorities to meet established timeframes and maintain responsive customer service.
This announcement is for nine (9), full-time, permanent, SEIU represented, Provider Payment Specialist (Public Service Representative 4 positions based in Salem, Oregon. This is hybrid with 10% in-office expectation.
Minimum Qualifications:
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes:
Demonstrated experience providing advanced, person-centered customer service while engaging diverse individuals and organizations, informed by cultural awareness, humility, and knowledge of social determinants of health.
Demonstrated experience building and maintaining constructive, collaborative working relationships to support policies, programs, and services that promote equity, inclusion, and incorporation of lived experience.
Demonstrated experience explaining, interpreting, and applying laws, rules, and policies through clear verbal communication and well-documented written materials.
Demonstrated experience researching, reviewing, and applying federal and state regulations, including Medicaid requirements, to support daily decision-making and determine appropriate outcomes.
Demonstrated experience researching, reviewing, and resolving complex healthcare claims, billing, reimbursement, or payment-related issues while meeting productivity and quality expectations.
Demonstrated experience synthesizing information from multiple sources and analyzing data using tools and technical information systems, including Microsoft Excel, Word, Outlook, Microsoft Teams, SharePoint, and healthcare claims-processing systems, to support program operations and determine appropriate resolutions.
Demonstrated experience providing training, technical assistance, or subject-matter support related to policies, procedures, systems, billing, or program requirements.
Demonstrated ability to independently plan, prioritize, and manage workload in a fast-paced environment with shifting priorities.
About the Benefits
Excellent, low-cost medical, vision, and dental coverage for you and your family.
Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
Potential eligibility for the Public Service Loan Forgiveness Program .
Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training and development opportunities to grow your career with the State of Oregon.
How to Apply:
Submit your application at oregonjobs.org using job number REQ-208439
Application Deadline: 10/25/2026
Salary Range: $4,312 - $5,988
Oregon Health Authority
Oregon Health Authority (OHA) is home to most of the state's publicly supported health programs including Residential and Extended Care Management Team (ECMU), which collaborates with the Oregon State Hospital (OSH) to eliminate systemic barriers and challenges, increasing timely discharges of patients. ECMU leads and monitors the discharge planning between social workers, treatment providers, and other internal and external partners. This assertive multi-agency strategy aims to create bed capacity through addressing and monitoring the utilization of effective and appropriate level of care treatment within the mental health residential system.
In this position, you will help ensure people involved in the criminal legal system receive timely and appropriate behavioral health services. You will gather and track information from Oregon State Hospital and community partners to monitor individuals who are ready for transition and prepare regular updates for leadership. In this role, you will maintain data systems, coordinate meetings, document key decisions, and support clear communication across teams. You will also contribute to efforts that reduce delays, strengthen discharge processes, and improve how services are delivered statewide. By supporting policy development and highlighting system challenges, you will help advance OHA’s broader goals for a more equitable and efficient behavioral health continuum.
Full-time, permanent, SEIU represented, position based in Salem, Oregon. Hybrid (5% in-office).
Minimum Qualifications:
Any combination of experience or applicable education equivalent to three years technical-level experience that demonstrates the capacity for the knowledge and skills of this position.
Desired Attributes:
Knowledge of Oregon’s Behavioral Health : Knowledge of Oregon’s behavioral health system And the challenges individuals face accessing residential treatment or reintegrating into community from higher levels of care.
Technical Skills: Advanced proficiency with applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Teams), Smartsheet, and Adobe, and experience developing and maintaining accurate and accessible data collection tools, spreadsheets, and databases. Project Coordination & Workflow Management: Ability to coordinate complex projects, including tracking timelines, deliverables, stakeholder responsibilities, and progress toward outcomes.
Operational Execution & Implementation Support: Ability to support day‑to‑day operational activities, provide guidance on program expectations, and ensure timely and accurate information flow across systems.
Experience in Policy, Program Development, and System-Level Reform: Demonstrated experience developing and interpreting policies, standards, and procedures supporting equitable behavioral health services with experience researching regulatory requirements, identifying data needs, and preparing policy recommendations. Experience supporting multi‑agency program activities and cross‑system partners. Ability to track and analyze system delays (admissions, restoration, discharge) and other performance metrics. Skilled in identifying risks, emerging issues, and process inefficiencies.
Communication and Collaboration Skills: Strong written and verbal communication skills with attention to detail and demonstrated ability to relay information to diverse audiences with varying degrees of understanding, including collaboration across agencies, internal and external partners, and navigating politically, socially, and media-sensitive issues. Demonstrated ability to manage competing priorities and support team-based problem-solving. Skill in organizing and facilitating meetings, including agenda preparation, minute-taking, follow-up actions, and coordination with OSH, CMHPs, courts, and internal teams.
About the Benefits
Excellent, low-cost medical, vision, and dental coverage for you and your family.
Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
Potential eligibility for the Public Service Loan Forgiveness Program .
Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training and development opportunities to grow your career with the State of Oregon.
How to Apply:
Submit application at oregonjobs.org using job number REQ-208473
Application Deadline: 10/25/2026
Salary Range: $4,519 - $6,904
Oregon Health Authority (OHA) is home to most of the state's publicly supported health programs including Residential and Extended Care Management Team (ECMU), which collaborates with the Oregon State Hospital (OSH) to eliminate systemic barriers and challenges, increasing timely discharges of patients. ECMU leads and monitors the discharge planning between social workers, treatment providers, and other internal and external partners. This assertive multi-agency strategy aims to create bed capacity through addressing and monitoring the utilization of effective and appropriate level of care treatment within the mental health residential system.
In this position, you will help ensure people involved in the criminal legal system receive timely and appropriate behavioral health services. You will gather and track information from Oregon State Hospital and community partners to monitor individuals who are ready for transition and prepare regular updates for leadership. In this role, you will maintain data systems, coordinate meetings, document key decisions, and support clear communication across teams. You will also contribute to efforts that reduce delays, strengthen discharge processes, and improve how services are delivered statewide. By supporting policy development and highlighting system challenges, you will help advance OHA’s broader goals for a more equitable and efficient behavioral health continuum.
Full-time, permanent, SEIU represented, position based in Salem, Oregon. Hybrid (5% in-office).
Minimum Qualifications:
Any combination of experience or applicable education equivalent to three years technical-level experience that demonstrates the capacity for the knowledge and skills of this position.
Desired Attributes:
Knowledge of Oregon’s Behavioral Health : Knowledge of Oregon’s behavioral health system And the challenges individuals face accessing residential treatment or reintegrating into community from higher levels of care.
Technical Skills: Advanced proficiency with applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Teams), Smartsheet, and Adobe, and experience developing and maintaining accurate and accessible data collection tools, spreadsheets, and databases. Project Coordination & Workflow Management: Ability to coordinate complex projects, including tracking timelines, deliverables, stakeholder responsibilities, and progress toward outcomes.
Operational Execution & Implementation Support: Ability to support day‑to‑day operational activities, provide guidance on program expectations, and ensure timely and accurate information flow across systems.
Experience in Policy, Program Development, and System-Level Reform: Demonstrated experience developing and interpreting policies, standards, and procedures supporting equitable behavioral health services with experience researching regulatory requirements, identifying data needs, and preparing policy recommendations. Experience supporting multi‑agency program activities and cross‑system partners. Ability to track and analyze system delays (admissions, restoration, discharge) and other performance metrics. Skilled in identifying risks, emerging issues, and process inefficiencies.
Communication and Collaboration Skills: Strong written and verbal communication skills with attention to detail and demonstrated ability to relay information to diverse audiences with varying degrees of understanding, including collaboration across agencies, internal and external partners, and navigating politically, socially, and media-sensitive issues. Demonstrated ability to manage competing priorities and support team-based problem-solving. Skill in organizing and facilitating meetings, including agenda preparation, minute-taking, follow-up actions, and coordination with OSH, CMHPs, courts, and internal teams.
About the Benefits
Excellent, low-cost medical, vision, and dental coverage for you and your family.
Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
Potential eligibility for the Public Service Loan Forgiveness Program .
Retirement security through Public Employees Retirement System (PERS)/ Oregon Public Service Retirement Plan (OPSRP).
Training and development opportunities to grow your career with the State of Oregon.
How to Apply:
Submit application at oregonjobs.org using job number REQ-208473
Application Deadline: 10/25/2026
Salary Range: $4,519 - $6,904
Multnomah County Dept. of Community Justice
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$38.03 - $46.77 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
November 01, 2026
The Opportunity:
Do you want to help shape the next chapter for justice-involved youth and help them build a foundation for success?
Are you an experienced case manager working with youth and families?
Do you believe that all youth are capable of turning their lives around?
If you answered yes to these questions, this job may be for you!
The Department of Community Justice Juvenile Services Division (JSD) is seeking committed and compassionate Juvenile Court Counselors (JCCs) to join our team! This recruitment may be used to fill both bilingual English/Spanish language required and non-bilingual positions.
Juvenile Court Counselors (JCCs) serve as essential navigators for at-risk youth and their families within the court system, operating under the legal framework of ORS 419A.012. JCCs perform comprehensive and complex case management, evaluation, and supervision for at-risk youth and their families, ensuring community safety, accountability, and skill development.
Central to their work is the Juvenile Services Division’s evidence-based case management model, which emphasizes an integrative and holistic approach. JCCs do not simply monitor behavior; they actively foster long-term change by tailoring strategies to a youth’s specific strengths, cultural background, and environmental needs. By building strong relationships with community partners and engaging families to provide proactive support, JCCs aim to balance accountability with the skill development necessary for a youth's successful transition out of the justice system.
The duties include but are not limited to:
Assist youth and families through the pre- and post-adjudication process in the court system using best practices of intake, investigation and supervision.
Provide probation supervision for low, medium, and high-risk youth, utilizing evidence-based strategies tailored to each youth’s issues, strengths, needs, culture, and environmental influences.
Be responsible for youth on diversion and probation, ensuring strict compliance with a Judge’s court order.
Monitor multiple dockets, conduct thorough evaluations and make critical recommendations regarding a youth’s placement during the court process.
Assess and make recommendations to the court to address the youth's and family's needs, including for youth found within the jurisdiction or in violation of release or probation conditions.
Provide evaluation, investigation, counseling, case planning, social services, and adjudication for juveniles and their families.
Effective records management and documentation of all contacts with youth.
Actively engage the family to provide proactive support and guidance during and after the termination of probation services.
Utilize the Juvenile Services Division’s prescribed, evidence-based, integrative supervision and case management model.
Maintain frequent direct contact through office, home, and community visits or other youth community events to implement specialized programs and foster long-term behavioral change.
Transport youth when needed between detention locations, court or placements.
Build and maintain effective working relationships with community partners, including local law enforcement, to ensure a holistic approach to meeting the needs of juveniles and their families.
The Department of Community Justice is looking for experienced case managers who can demonstrate proficiency in the following areas:
Knowledge of the juvenile justice system and court process.
Knowledge of the symptoms of physical and mental disorders, substance abuse and adjustment problems of juvenile offenders.
Knowledge of the theories, methods and techniques of social casework, counseling, motivational and strength-based interviewing, child psychology and adolescent development.
Knowledge and experience working with youth and families from culturally diverse communities.
Appreciation and understanding of family dynamics, gender issues, cultural diversity, gender non-conforming persons and individual differences.
Familiarity with community resources available to support youth and their families.
Exceptional collaboration, communication and interpersonal skills and an ability to build relationships with diverse clients and communities and interdisciplinary teams, including legal, law enforcement, and therapeutic partners.
Highly self-reliant, extremely organized, skilled in time management, good at coordinating, prioritizing and distributing information.
Ability to prepare well written reports to the Court.
Extreme flexibility in terms of both work style and hours, and comfortable delivering services in client homes.
Bilingual Spanish/English language proficiency (speak/read/write) for bilingual Spanish language required positions.
Skilled in the areas of Multnomah County Core Competencies
ABOUT THE JUVENILE SERVICES DIVISION:
The Juvenile Services Division (JSD) ensures that the juvenile system will protect the public, provide fair and equitable accountability and deliver cost-effective, evidence-based services to system-involved youth and their families. JSD provides a continuum of juvenile services ranging from informal diversion, pre-adjudication support, formal probation, shelter care, electronic monitoring, mental health assessments and care coordination, outpatient and detention.
The Juvenile Services Division provides community supervision and diversion services for high-risk youth, and operates the Donald E. Long Juvenile Detention Facility. The Division is committed to reducing ethnic and racial disparities in juvenile justice, both increasing resources for at-risk youth and ceasing disparities in their treatment.
Come Find Your Why? (video)
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday. TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Bachelor’s degree with major coursework in child psychology, social work, counseling, criminal justice or related field or equivalent years of related experience; AND
Two (2) years of professional counseling and/or case management experience working with clients in a social service or rehabilitative setting which includes one (1) year of working with high risk and/or high need youth, clients and families; AND
Valid driver’s license in good standing; AND
Proficient in Bilingual Spanish/English language (for Bilingual Spanish/English language requirement positions only. Final candidate must successfully pass the proficiency assessment through our language testing vendor.); AND
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
More than two (2) years of professional counseling and/or case management experience working with clients in social service or rehabilitative setting and includes one (1) year of working with justice involved and/or complex trauma youth, clients and families;
Knowledge of the Juvenile Justice System
Experience with Juvenile Justice Information System (JJIS)
Experience using evidence based practices such as Motivational Interviewing (MI), and Effective Practices In Community Supervision (EPICS) or related techniques
Experience writing reports to convey information clearly, accurately and efficiently
Ability to analyze information and provide appropriate recommendation
Training and experience working with youth and families from culturally diverse communities
Understand the stages of change ( Prochaska and DiClemente) or related models
Experience practicing trauma informed care and approach
Strong organizational and time management skills
Experience setting SMART goals or using related method
Proficiency in using case management software, Microsoft Office Suite, Google Suite or other standard office software and equipment
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the required materials below in your application submission:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are interested in applying for this position and describe how you meet the minimum qualifications and any preferred qualifications of the position. In your description, please include your case management experience in a juvenile justice, social services or rehabilitative setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Written exercise, reviewed and scored by a panel
An evaluation of application materials or oral examination to identify the most qualified candidates
Consideration of top candidates/Interviews
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Language proficiency assessment (for Bilingual Spanish/English language required positions only)
Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
ADDITIONAL INFORMATION
Type of Position: This hourly position may be eligible for overtime.
Type: Represented by AFSME Local 88
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex, 1401 NE 68th Ave., Portland OR 97213
Telework: This position is NOT eligible for hybrid or routine on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. This position is considered Ad-hoc. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision)
Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
Generous paid leave (vacation, holidays, sick, parental, military, etc...)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Free annual Trimet bus pass
Alternative wellness resources
Public Service Loan Forgiveness (PSLF)
The eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions.
In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$38.03 - $46.77 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
November 01, 2026
The Opportunity:
Do you want to help shape the next chapter for justice-involved youth and help them build a foundation for success?
Are you an experienced case manager working with youth and families?
Do you believe that all youth are capable of turning their lives around?
If you answered yes to these questions, this job may be for you!
The Department of Community Justice Juvenile Services Division (JSD) is seeking committed and compassionate Juvenile Court Counselors (JCCs) to join our team! This recruitment may be used to fill both bilingual English/Spanish language required and non-bilingual positions.
Juvenile Court Counselors (JCCs) serve as essential navigators for at-risk youth and their families within the court system, operating under the legal framework of ORS 419A.012. JCCs perform comprehensive and complex case management, evaluation, and supervision for at-risk youth and their families, ensuring community safety, accountability, and skill development.
Central to their work is the Juvenile Services Division’s evidence-based case management model, which emphasizes an integrative and holistic approach. JCCs do not simply monitor behavior; they actively foster long-term change by tailoring strategies to a youth’s specific strengths, cultural background, and environmental needs. By building strong relationships with community partners and engaging families to provide proactive support, JCCs aim to balance accountability with the skill development necessary for a youth's successful transition out of the justice system.
The duties include but are not limited to:
Assist youth and families through the pre- and post-adjudication process in the court system using best practices of intake, investigation and supervision.
Provide probation supervision for low, medium, and high-risk youth, utilizing evidence-based strategies tailored to each youth’s issues, strengths, needs, culture, and environmental influences.
Be responsible for youth on diversion and probation, ensuring strict compliance with a Judge’s court order.
Monitor multiple dockets, conduct thorough evaluations and make critical recommendations regarding a youth’s placement during the court process.
Assess and make recommendations to the court to address the youth's and family's needs, including for youth found within the jurisdiction or in violation of release or probation conditions.
Provide evaluation, investigation, counseling, case planning, social services, and adjudication for juveniles and their families.
Effective records management and documentation of all contacts with youth.
Actively engage the family to provide proactive support and guidance during and after the termination of probation services.
Utilize the Juvenile Services Division’s prescribed, evidence-based, integrative supervision and case management model.
Maintain frequent direct contact through office, home, and community visits or other youth community events to implement specialized programs and foster long-term behavioral change.
Transport youth when needed between detention locations, court or placements.
Build and maintain effective working relationships with community partners, including local law enforcement, to ensure a holistic approach to meeting the needs of juveniles and their families.
The Department of Community Justice is looking for experienced case managers who can demonstrate proficiency in the following areas:
Knowledge of the juvenile justice system and court process.
Knowledge of the symptoms of physical and mental disorders, substance abuse and adjustment problems of juvenile offenders.
Knowledge of the theories, methods and techniques of social casework, counseling, motivational and strength-based interviewing, child psychology and adolescent development.
Knowledge and experience working with youth and families from culturally diverse communities.
Appreciation and understanding of family dynamics, gender issues, cultural diversity, gender non-conforming persons and individual differences.
Familiarity with community resources available to support youth and their families.
Exceptional collaboration, communication and interpersonal skills and an ability to build relationships with diverse clients and communities and interdisciplinary teams, including legal, law enforcement, and therapeutic partners.
Highly self-reliant, extremely organized, skilled in time management, good at coordinating, prioritizing and distributing information.
Ability to prepare well written reports to the Court.
Extreme flexibility in terms of both work style and hours, and comfortable delivering services in client homes.
Bilingual Spanish/English language proficiency (speak/read/write) for bilingual Spanish language required positions.
Skilled in the areas of Multnomah County Core Competencies
ABOUT THE JUVENILE SERVICES DIVISION:
The Juvenile Services Division (JSD) ensures that the juvenile system will protect the public, provide fair and equitable accountability and deliver cost-effective, evidence-based services to system-involved youth and their families. JSD provides a continuum of juvenile services ranging from informal diversion, pre-adjudication support, formal probation, shelter care, electronic monitoring, mental health assessments and care coordination, outpatient and detention.
The Juvenile Services Division provides community supervision and diversion services for high-risk youth, and operates the Donald E. Long Juvenile Detention Facility. The Division is committed to reducing ethnic and racial disparities in juvenile justice, both increasing resources for at-risk youth and ceasing disparities in their treatment.
Come Find Your Why? (video)
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday. TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Bachelor’s degree with major coursework in child psychology, social work, counseling, criminal justice or related field or equivalent years of related experience; AND
Two (2) years of professional counseling and/or case management experience working with clients in a social service or rehabilitative setting which includes one (1) year of working with high risk and/or high need youth, clients and families; AND
Valid driver’s license in good standing; AND
Proficient in Bilingual Spanish/English language (for Bilingual Spanish/English language requirement positions only. Final candidate must successfully pass the proficiency assessment through our language testing vendor.); AND
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
More than two (2) years of professional counseling and/or case management experience working with clients in social service or rehabilitative setting and includes one (1) year of working with justice involved and/or complex trauma youth, clients and families;
Knowledge of the Juvenile Justice System
Experience with Juvenile Justice Information System (JJIS)
Experience using evidence based practices such as Motivational Interviewing (MI), and Effective Practices In Community Supervision (EPICS) or related techniques
Experience writing reports to convey information clearly, accurately and efficiently
Ability to analyze information and provide appropriate recommendation
Training and experience working with youth and families from culturally diverse communities
Understand the stages of change ( Prochaska and DiClemente) or related models
Experience practicing trauma informed care and approach
Strong organizational and time management skills
Experience setting SMART goals or using related method
Proficiency in using case management software, Microsoft Office Suite, Google Suite or other standard office software and equipment
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the required materials below in your application submission:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are interested in applying for this position and describe how you meet the minimum qualifications and any preferred qualifications of the position. In your description, please include your case management experience in a juvenile justice, social services or rehabilitative setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Written exercise, reviewed and scored by a panel
An evaluation of application materials or oral examination to identify the most qualified candidates
Consideration of top candidates/Interviews
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Language proficiency assessment (for Bilingual Spanish/English language required positions only)
Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
ADDITIONAL INFORMATION
Type of Position: This hourly position may be eligible for overtime.
Type: Represented by AFSME Local 88
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex, 1401 NE 68th Ave., Portland OR 97213
Telework: This position is NOT eligible for hybrid or routine on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. This position is considered Ad-hoc. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision)
Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
Generous paid leave (vacation, holidays, sick, parental, military, etc...)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Free annual Trimet bus pass
Alternative wellness resources
Public Service Loan Forgiveness (PSLF)
The eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions.
In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Clark College
Clark College is currently accepting applications for two overtime eligible, permanent classified part-time hourly Office Assistant 1 positions to work approximately 17 hours a week, Monday-Friday on the main Clark College campus. The Office Assistant 1’s will support the Facilities Department with answering phones, receiving mail, and other office duties. This position is not eligible for benefits.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITIES:
Scan and make photocopies and collate materials.
Stack, stamp, open, code, sort, file or alphabetize correspondence, record, or material according to established procedures and predetermined categories; maintain files and records.
Open and date-stamps incoming mail; learn to sort and route mail; pick up and prepare outgoing mail; learn to maintain logs, lists, rosters, directories, and other records.
Sort and file document by predetermined categories; maintain files and records; Scan and index documents in an electronic filing system.
Answer telephones; following clearly established guidelines, answer routine questions; receive and refer visitors.
Receive, sort, and distribute mail, messages, records, office supplies, and other materials.
Post information to various departmental, financial, or other records, according to established procedures and standards; tabulates and posts report forms.
Enter and retrieve data from electronic data processing systems; establish and update information; generate documents and correspondence; communicate with others via electronic means; update computer system files.
Perform messenger services on a specific route or particularly addressed material within or between departments.
Operate office equipment such as computer calculators, copy machines, or multi-function devices.
Perform other duties as required.
POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
High school diploma, GED or equivalent.
Strong computer skills and familiarity with Microsoft Office Suite, as well as the ability to quickly learn new software systems as required.
Excellent written, oral, and interpersonal communication skills and the ability to effectively communicate with diverse groups and individuals
Attention to detail and strong organizational skills
JOB READINESS/WORKING CONDITIONS:
Ability to learn simple and repetitive office tasks.
Ability to work at a computer workstation for long periods of time.
Willingness and ability to maintain a positive and professional working relationship with colleagues in a fast-paced, high-energy and high-pressure environment.
Must exhibit good work attendance.
Ability to manage and prioritize multiple tasks simultaneously.
Ability to remain professional, enthusiastic, and committed to service.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Willingness and ability to be flexible in work hours if needed.
Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .
SALARY/BENEFITS: Salary Range: $18.36-$24.14/hour| Step A-M (commensurate with qualifications and experience) | Range:34 | Code: 100H
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., November 2, 2026.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs .
To contact Clark College Office of People and Culture, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact the Office of People and Culture at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. Clark College does not currently sponsor H-1B visas.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online.
Clark College’s Office of People and Culture supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Cross Institution Faculty of Color Mentorship program, and Faculty and Staff of Color Conference.
The Office of People and Culture aims to support and elevate the college community by embedding equity and continuous growth into every aspect of people’s practices - from recruitment and onboarding to learning, well-being, and community partnerships.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Thao Schmidt, Associate Vice President, 360-992-2628, tschmidt@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Office of People and Culture
October 16, 2026
26-00064
Clark College is currently accepting applications for two overtime eligible, permanent classified part-time hourly Office Assistant 1 positions to work approximately 17 hours a week, Monday-Friday on the main Clark College campus. The Office Assistant 1’s will support the Facilities Department with answering phones, receiving mail, and other office duties. This position is not eligible for benefits.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITIES:
Scan and make photocopies and collate materials.
Stack, stamp, open, code, sort, file or alphabetize correspondence, record, or material according to established procedures and predetermined categories; maintain files and records.
Open and date-stamps incoming mail; learn to sort and route mail; pick up and prepare outgoing mail; learn to maintain logs, lists, rosters, directories, and other records.
Sort and file document by predetermined categories; maintain files and records; Scan and index documents in an electronic filing system.
Answer telephones; following clearly established guidelines, answer routine questions; receive and refer visitors.
Receive, sort, and distribute mail, messages, records, office supplies, and other materials.
Post information to various departmental, financial, or other records, according to established procedures and standards; tabulates and posts report forms.
Enter and retrieve data from electronic data processing systems; establish and update information; generate documents and correspondence; communicate with others via electronic means; update computer system files.
Perform messenger services on a specific route or particularly addressed material within or between departments.
Operate office equipment such as computer calculators, copy machines, or multi-function devices.
Perform other duties as required.
POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
High school diploma, GED or equivalent.
Strong computer skills and familiarity with Microsoft Office Suite, as well as the ability to quickly learn new software systems as required.
Excellent written, oral, and interpersonal communication skills and the ability to effectively communicate with diverse groups and individuals
Attention to detail and strong organizational skills
JOB READINESS/WORKING CONDITIONS:
Ability to learn simple and repetitive office tasks.
Ability to work at a computer workstation for long periods of time.
Willingness and ability to maintain a positive and professional working relationship with colleagues in a fast-paced, high-energy and high-pressure environment.
Must exhibit good work attendance.
Ability to manage and prioritize multiple tasks simultaneously.
Ability to remain professional, enthusiastic, and committed to service.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Willingness and ability to be flexible in work hours if needed.
Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080 . Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .
SALARY/BENEFITS: Salary Range: $18.36-$24.14/hour| Step A-M (commensurate with qualifications and experience) | Range:34 | Code: 100H
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., November 2, 2026.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs .
To contact Clark College Office of People and Culture, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact the Office of People and Culture at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. Clark College does not currently sponsor H-1B visas.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online.
Clark College’s Office of People and Culture supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Cross Institution Faculty of Color Mentorship program, and Faculty and Staff of Color Conference.
The Office of People and Culture aims to support and elevate the college community by embedding equity and continuous growth into every aspect of people’s practices - from recruitment and onboarding to learning, well-being, and community partnerships.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Thao Schmidt, Associate Vice President, 360-992-2628, tschmidt@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Office of People and Culture
October 16, 2026
26-00064
