City of Naperville

The City of Naperville’s Department of Public Works is looking for  Full-Time Temporary  help to provide support to city staff in performing semi-skilled, manual labor.  Most of the work is performed outdoors.   Dates:  Starting Mid-October – lasting up to 6 months Hours:  40 hours per week/Monday – Friday, some weekends 6:30 a.m. – 3:00 p.m., some overtime Duties Perform basic equipment operator tasks such as driving city vehicles, chipping brush, raking, quick response team functions, mailbox damage, sod restoration, light trimming, cleaning out storm inlets and other miscellaneous duties.  Temporary workers should expect to be working outside most of the day in all kinds of weather. Qualifications Required: Able to be active through an 8-hour day. Able to work in an outdoor environment. Must have a valid Illinois driver’s license with a clear driving record. Successfully complete a pre-employment physical/drug screening and criminal background check. Punctuality and consistent attendance. (Children and grandchildren of city employees or elected officials are not eligible for hire for this temporary position.) Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a dynamic & collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville is seeking a full-time Customer Service Assistant to join its Customer Service Team. This position provides high level customer service to residents, businesses, visitors, vendors, and City staff by phone, email, and other electronic platforms. Responsibilities include answering questions, resolving customer concerns related to City services and fees, entering service requests, submitting JULIE tickets, and contacting staff regarding critical after-hours issues. This is a 40-hour per week position with a current schedule of 3:00 p.m. to 11:00 p.m. The schedule may vary based on staffing and operational needs. Because the Call Center operates 24/7, employees must be available to work varying shifts, including evenings, weekends, and holidays. Schedules are subject to the department’s shift bid process and seniority. Overtime or extended shifts may be required.   The hiring rate for this position is $25.6818 per hour. The Pay Grade for this position is N215. For additional information,  click here.   (Download PDF reader) Duties Receives and processes a high volume of telephone calls, electronic communications, and postal mail from external customers, obtaining necessary information from other departments as needed.  Serves as the initial contact for all division functions – Identifies customers’ needs, clarifies information, researches every issue, and provides solutions in a timely manner.  Follows call center “scripts” if available, and provides relevant information while adhering to ordinances, procedures, policies, and practices.  Accurately enters utility and miscellaneous billing information directly into City system by initiating, transferring, adjusting, and/or terminating services for customers.  Records and collects related fees for new or existing services, including utility disconnections.  Maintains a record of all conversations in a comprehensible way by noting customer accounts.  Provides general support to other division personnel in daily work as needed.  Assists with the implementation of integrated work processes, while promoting a teamwork objective in the department.  Meets personal and team qualitative and quantitative metrics. Performs all other duties as assigned. Qualifications Required: High school diploma or equivalent.   One to three years of experience in a related field.   Previous experience in receiving and processing a high volume of customer service calls.   Preferred: Fluency in a language other than English Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. CLICK HERE   (Download PDF reader)  for the City of Naperville’s EEOP Utilization Report The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville seeks a Code Official to conduct comprehensive architectural and construction plan review for all types of residential and commercial buildings and structures; ensure that submitted plans are in compliance with adopted building codes and ordinances; coordinate review comments with other reviewers; and convey review comments and information regarding code requirements to the general public, developers, contractors, architects, and engineers. The hiring range for this position is $87,936.35 - $96,729.99 per year, commensurate with credentials and experience. The Pay Grade for this position is E245. For additional information,  click here.   (Download PDF reader) Duties Reviews architectural plans, structural plans, and specifications associated with residential and commercial building permits. Ensures compliance with adopted building, plumbing, mechanical, electrical, energy, and accessible (ADA) codes.  Advises applicants of needed changes and suggests means of changing plans for compliance during plan review. Maintains accurate records of plan reviews and actions taken. Conducts field inspections of buildings and structures before, during, and after construction as needed.  Communicates with and may attend meetings with property owners, developers, architects, engineers, and contractors to resolve permit issues through all permit phases. Assists the Chief Building Official in their duties as the staff liaison to the Building Review Board. Responds to building code and plan review inquiries and complaints as required.  Assists the code enforcement team with building code complaints as required.   Prepares reports, memorandums, letters, and other forms of correspondence.  Creates and maintains handouts, drawings, and outlines explaining construction regulations.  Recommends and drafts building and related code changes for all construction types found in the City of Naperville. Performs all other duties as assigned. Qualifications Required: Bachelor’s degree in Architecture or a related field.   Three years of progressive responsibility and experience in preparing and/or reviewing construction plans and building specifications.    Equivalent combinations of education and experience may be substituted. Valid State of Illinois Driver’s License.  Preferred: ICC Commercial and Residential Plans Examiner certifications. Or must obtain one within 18 months and the second within 36 months Additional ICC certifications: Electrical Plans Examiner, Mechanical Plans Examiner, Plumbing Plans Examiner, and/or Accessibility Inspector.   Expertise in structural, mechanical, or electrical disciplines. Experience working in BlueBeam or a similar plan review software.  Experience working in Tyler EPL (EnerGov) or a similar permit processing software.  Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville’s Transportation, Engineering and Development (TED) department is seeking an Engineering Manager. The Engineering Manager will be responsible for cooperatively leading, directing and supervising the department operations and personnel in order to provide the Naperville community with high-quality civil engineering, transportation and storm water services that purposefully plan and implement transportation and engineering projects that support the City’s strategic plan goals and business direction.  This position also serves as the Deputy City Engineer. The anticipated hiring range for this position is $129,207.35 - $142,128.09 per year, commensurate with credentials and experience.  The Pay Grade for this position is E270.  For additional information, please  click here   (Download PDF reader) . Duties Plans, organizes, manages and provides oversight of: Transportation and engineering projects through all phases, from feasibility studies and preliminary engineering to design and construction. Long-term maintenance programs.  Engineering, transportation, and stormwater studies.  Leads, directs, trains and evaluates Civil Engineers, Project Managers, Inspectors and technical support staff.  Ensures employees are properly trained.   Prepares an annual work plan for the team and tracks progress on completing work plan items. Documents and regularly reviews and improves team processes. Works collaboratively with other TED teams to achieve common goals. Responds to public concerns and requests for transportation and stormwater improvements.  Manages and provides oversight of the selection and supervision of consultants and contractors.  Guides, develops, prepares and presents reports and recommendations to the City Council.  Serves as staff representative to the City’s advisory boards. Represents the department at meetings of the City’s boards, commissions, and City Council. Represents the City of Naperville at meetings with other municipalities, counties, regional agencies, and the state.  Prepares, administers and monitors applicable portions of the department budget. Ensures safety rules and regulations are enforced. Performs all other related duties as assigned. Qualifications Required Bachelor's degree in Civil Engineering or a related engineering field.  At least five years of progressively responsible municipal engineering experience, including demonstrated experience in administering annual maintenance programs and large capital projects.  Registered Professional Engineer license (State of Illinois) required. Valid Illinois Driver’s License. Preferred candidates will have a Master’s degree in Civil Engineering and prior supervisory experience.  Additional Information The City of Naperville, Illinois is a dynamic community of 150,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying.  Incomplete applications are subject to rejection.  Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. CLICK HERE   (Download PDF reader)  for the City of Naperville’s EEOP Utilization Report The City of Naperville complies with the Americans with Disabilities Act (ADA).  Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville’s Electric Utility is currently seeking a Substation Technician to perform skilled work in installing and maintaining electric substation equipment and components.  The Substation Technician tests and repairs substation high voltage lines, equipment, and switchgear and performs other work involving substation construction and maintenance.  The Technician will also work in confined spaces and/or on or near energized equipment including but not limited to manholes, handholes, and basements. This position is represented by the IBEW Local 9 union. Wage rates and other benefits are subject to the language in the  Collective Bargaining Agreement   (Download PDF reader) . The 2025 starting salary for this position is $65.4100 per hour. The 2026 wage will be implemented once a new collective bargaining agreement is ratified. Duties Uses an aerial bucket, hot stick tools, and other equipment in the installation, repair, and operation of substation underground and overhead high voltage electric utility lines, transformers, switchgear, and other substation equipment. Locates, isolates, and makes repairs in electric lines, cables, and other component parts of the substation. Installs and repairs component parts of electric substations, such as power transformers, metering equipment, conduits, circuit breakers, switchgear, panel board wiring, and other parts, as well as other substation components. Operates, interrogates, programs, and installs electronic equipment and controls.  This includes using computers to program and download information. Installs, reads, and records a variety of monitoring equipment and instrumentation. Assists in the construction of substation structures including towers, poles, buswork, underground cables, and high tension lines. Assists in the care of equipment and tools used in electric utility construction and maintenance work. Performs substation switching operations. Works on substation testing such as taking readings, oil tests, relay tests, and other troubleshooting. Performs routine substation grounds maintenance as assigned. Performs work in energized manholes or similar locations and structures. Performs all other duties as assigned. Qualifications Required One to three years of substation construction or maintenance experience. A high school diploma or equivalent. Post-twelfth grade technical training and skills in electrical maintenance, electronics, mechanical devices, and specifically-related fields. A test will be given to each candidate who applies to help determine their level of qualifications and particular skills related to the needs of the substation group. A valid State of Illinois Commercial Driver's License (CDL). Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.? Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying.  Incomplete applications are subject to rejection.  Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville seeks a Safety Specialist – Electric to serve as the primary safety resource supporting Naperville’s electric utility operations and construction activities. This position will coordinate and deliver targeted training, strengthen hazard identification and job planning, develop and maintain electric utility safety procedures, partner with employees to conduct field inspections, and support incident/near miss investigations and corrective action management. The role emphasizes practical, field-ready risk controls applicable across electric utility environments including contractor oversight.  Serves as a liaison between safety and electric operations to promote consistent, practical, and field-ready safe work practices. Naperville’s public-sector operations are covered under the Illinois OSHA-approved State Plan (Illinois Department of Labor, Division of Occupational Safety and Health), and work activities are subject to applicable OSHA requirements. The anticipated hiring range for this position is   $74,020.50 to $81,422.55  annually commensurate with credentials and experience. The Pay Grade for this position   is E235.  For additional information,  click here.   (Download PDF reader) Duties Develops and delivers targeted safety training and briefings aligned with electric operation needs and coordinates training with departmental resources as needed. Supports monthly safety meetings by developing and/or reviewing content and reinforcing key safety expectations. Partners with supervisors and crews to identify hazards and recommend practical risk controls and corrective actions that can be implemented in the field. Develops, revises, and maintains written safety procedures, safe work practices, and supporting forms/checklists for electric utility operations. Reviews and strengthens job planning and job briefings (tailboards) for high-risk or non-routine work; provides coaching to supervisors and crews to improve hazard recognition and control selection. Participates in and/or facilitates Job Hazard Analyses (JHAs), Job Safety Analyses (JSAs), and risk assessments for new, changing, or non-routine tasks, equipment, processes, and work methods.  Conducts routine field inspections/observations for electric distribution operations, substations, switching activities, and utility construction work. Documents findings and tracks corrective actions to closure. Conducts and/or supports incident and near-miss investigations; applies root cause methods and ensures corrective and preventive actions are defined, assigned, tracked, and verified for effectiveness. Serves as a liaison to employees and supervisors by providing responsive guidance, mentoring, and credible field support to improve compliance and safe work performance. Provides technical input for PPE and equipment readiness expectations (selection, use, inspection, and care) aligned with task hazards and operational conditions. Supports contractor safety interfaces on electric projects by helping align safety expectations, reviewing field conditions, and verifying safe work practices. Maintains records and documentation associated with inspections, training, corrective actions, and program activities for compliance and historical purposes. Prepares reports on safety activities, inspection findings, training participation, and corrective action status as directed. Coordinates with the Safety Manager and departmental leadership to support safety goals, leading indicators, and continuous improvement activities aligned with Naperville’s safety program roadmap. Performs all other duties as assigned. Note: The Safety Specialist – Electric position requires routine field presence and may include walking on uneven surfaces, climbing stairs/ladders, and working outdoors in varying weather conditions while wearing appropriate PPE. Work may require exposure to dirt, drafts, fumes, noise, electrical hazards, and/or extreme temperatures. Qualifications Required: Bachelor’s degree in safety, engineering, industrial technology, construction management, or a related field. Five (5) years of experience supporting safety in electric utility operations, electric distribution, substation operations, and/or utility construction. Equivalent combinations of education and experience may be substituted. Training experience (development and delivery). Demonstrated experience conducting site inspections and hazard assessments and developing practical corrective actions. Demonstrated experience developing, revising, and maintaining written safety procedures and/or programs. Valid State of Illinois Driver’s License.  Preferred: Safety certification such as CSP, CIH, or CUSP. Strong working knowledge of OSHA regulations applicable to utility operations. Ability to identify risks and recommend practical, field-ready solutions. Persuasive communication and mentoring skills with credibility among line crews. Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago.  Various publications have named Naperville as one of the best cities in the United States in which to live.  The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area.  It’s also a great place to work!  Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. CLICK HERE   (Download PDF reader)  for the City of Naperville’s EEOP Utilization Report The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.

The City of Naperville’s Electric Utility is currently seeking a competent and experienced Lineman to perform skilled work in installation, maintenance, testing, troubleshooting, and inspection of the electric utility system and related facilities. This is a 1st shift position. The Lineman – EM installs, repairs, and tests overhead high voltage electric utility lines and locates & repairs underground electric cables and also works in confined spaces and/or on or near energized equipment including but not limited to manholes, handholes, and basements.  This position is represented by the IBEW Local 9 union. Wage rates and other benefits are subject to the language in the  Collective Bargaining Agreement   (Download PDF reader) . The 2025 starting salary for this position is $63.1100 per hour. The 2026 wage will be implemented once a new collective bargaining agreement is ratified. Duties Uses an aerial bucket, hot stick tools, gloves and sleeves, and other equipment in installing and repairing overhead high voltage electric utility lines. Troubleshoots, locates, isolates, and makes repairs to overhead electric lines, underground electric cables, and other component parts of the electric utility system. Performs work in energized manholes or similar locations and structures. Installs component parts of the electric utility system including transformers, switch modules, cables, conduits, and other parts. May conduct/document inspections of electric utility construction projects within the jurisdiction of the City.  Tests materials, workmanship, and facilities installed to maintain conformance with plans, specifications, and standards. May make on-site observations of electric construction work in progress.  Advises and assists contractors in the resolution of problems. Assists in the care of equipment and tools used in electric utility construction and maintenance work. Performs all other duties as assigned. Qualifications Required One year of journey-level electrical line maintenance experience following an approved apprenticeship. ALBAT or comparable training certification. A high school diploma or equivalent, supplemented by advanced technical training in electrical maintenance or a related field. A valid State of Illinois Commercial Driver's License (CDL). Additional Information The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Click here   (Download PDF reader)  to learn more about the benefits offered by the City of Naperville. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application.  Include all requested education, experience, attachments, and other information when applying.  Incomplete applications are subject to rejection.  Notifications to applicants will be sent electronically to the email address provided in the application. THE CITY OF NAPERVILLE IS AN E. O. E. The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.