Loveland Living Planet Aquarium (LLPA) is a 501(c)(3) nonprofit organization that inspires people to explore, discover, and learn about Earth’s diverse ecosystems. A world-class facility, the Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over six million visitors and provided more than 650,000 educational experiences to students. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. Loveland Living Planet Aquarium is accredited by the Association of Zoos and Aquariums (AZA).
Position: Life Support Manager
Reports To: Director of Animal Husbandry
Loveland Living Planet Aquarium in Salt Lake County, Utah is currently recruiting for a Life Support Manager. This is an ever expanding facility, soon to be the fifth largest aquarium in the United States, in a fast pace environment working with a diverse collection of marine animals. There is plenty of sun, snowboarding/skiing, mountain biking, and outdoor fun experiences!
Qualifications :
A BS/BA degree in related field with at least 5 years full-time paid experience in a relevant field preferred.
Experience in management of personnel.
Knowledge and ability to adhere to OSHA standards and proper use of personal protective equipment in an aquarium environment. OSHA 10 certification for General Industry , preferred.
Skilled in general construction, troubleshooting mechanical systems, and the safe use of tools
AALSO Operator Level III certification, preferred
Critical Skills/Competencies:
Knowledge of pumps, filters, fractionators, UV sterilizers, heat exchangers, ozone systems and/or automated control equipment
Ability to work in a team environment and have strong oral and written communication skills
Attention to detail and cleanliness
Ability to manage people
Essential Duties and Responsibilities:
Manage Level I, II and III Life Support Technicians, as well as interns and volunteers, including but not limited to time cards, PTO, disciplinary action, reviews, and hiring
Be an example of safety and efficiency in their daily duties
Write protocols and procedures to be used in the operation and maintenance of LSS equipment
Manage the preventative maintenance program of all LSS equipment including:
Scheduling routine maintenance for all equipment
Assigning preventative maintenance work orders to other LSS technicians
Purchasing and maintaining inventory of all needed supplies and back-up equipment to ensure continued operations in the face of challenges
Utilizing the LSS module within ZIMS to identify and log all maintenance done to LSS equipment according to approved protocols and procedures
Identify problems with, and implement changes to system design and operation to ensure safety for staff and the animal collection
Assist the Life Support Engineer in planning and implementing new life support system design and installation
Work closely with the facilities staff to ensure the safe installation, maintenance and operation of all LSS equipment, while maintaining all the needs of the animals in exhibits and holding systems at LLPA
Perform inspections, preventative maintenance, routine upkeep, cleaning, and repair of all life support equipment
Understand water chemistry reports and their relationships to life support systems
Maintain accurate and detailed life support systems logs and records
Assist in the making of sea water for marine systems
Participate in special training and professional development opportunities as needed
Inspect, monitor, repair, maintain and rebuild life support system equipment as required
Work closely with the husbandry staff, other departments and volunteers
Respond to emergencies as required
Perform other duties as assigned
Physical Demands of the Job:
The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds, stand for long periods of time and drive aquarium vehicles
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk or hear
The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
The employee is frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time
Special Working Conditions:
Working around water, salt, power tools, hazardous chemicals, and potentially dangerous animals
Work may be performed at off-site locations, at night and or on weekends
Must be able to work in an industrial work environment including confined spaces and areas with low headroom and difficult access as well as with hazardous chemicals
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Apr 23, 2024
Full time
Position: Life Support Manager
Reports To: Director of Animal Husbandry
Loveland Living Planet Aquarium in Salt Lake County, Utah is currently recruiting for a Life Support Manager. This is an ever expanding facility, soon to be the fifth largest aquarium in the United States, in a fast pace environment working with a diverse collection of marine animals. There is plenty of sun, snowboarding/skiing, mountain biking, and outdoor fun experiences!
Qualifications :
A BS/BA degree in related field with at least 5 years full-time paid experience in a relevant field preferred.
Experience in management of personnel.
Knowledge and ability to adhere to OSHA standards and proper use of personal protective equipment in an aquarium environment. OSHA 10 certification for General Industry , preferred.
Skilled in general construction, troubleshooting mechanical systems, and the safe use of tools
AALSO Operator Level III certification, preferred
Critical Skills/Competencies:
Knowledge of pumps, filters, fractionators, UV sterilizers, heat exchangers, ozone systems and/or automated control equipment
Ability to work in a team environment and have strong oral and written communication skills
Attention to detail and cleanliness
Ability to manage people
Essential Duties and Responsibilities:
Manage Level I, II and III Life Support Technicians, as well as interns and volunteers, including but not limited to time cards, PTO, disciplinary action, reviews, and hiring
Be an example of safety and efficiency in their daily duties
Write protocols and procedures to be used in the operation and maintenance of LSS equipment
Manage the preventative maintenance program of all LSS equipment including:
Scheduling routine maintenance for all equipment
Assigning preventative maintenance work orders to other LSS technicians
Purchasing and maintaining inventory of all needed supplies and back-up equipment to ensure continued operations in the face of challenges
Utilizing the LSS module within ZIMS to identify and log all maintenance done to LSS equipment according to approved protocols and procedures
Identify problems with, and implement changes to system design and operation to ensure safety for staff and the animal collection
Assist the Life Support Engineer in planning and implementing new life support system design and installation
Work closely with the facilities staff to ensure the safe installation, maintenance and operation of all LSS equipment, while maintaining all the needs of the animals in exhibits and holding systems at LLPA
Perform inspections, preventative maintenance, routine upkeep, cleaning, and repair of all life support equipment
Understand water chemistry reports and their relationships to life support systems
Maintain accurate and detailed life support systems logs and records
Assist in the making of sea water for marine systems
Participate in special training and professional development opportunities as needed
Inspect, monitor, repair, maintain and rebuild life support system equipment as required
Work closely with the husbandry staff, other departments and volunteers
Respond to emergencies as required
Perform other duties as assigned
Physical Demands of the Job:
The employee must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds, stand for long periods of time and drive aquarium vehicles
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk or hear
The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
The employee is frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time
Special Working Conditions:
Working around water, salt, power tools, hazardous chemicals, and potentially dangerous animals
Work may be performed at off-site locations, at night and or on weekends
Must be able to work in an industrial work environment including confined spaces and areas with low headroom and difficult access as well as with hazardous chemicals
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: Social Media Coordinator
Reports To: Director of Marketing and PR
Position Summary:
The Social Media Coordinator assists in the execution of the Aquarium’s social media marketing and communication efforts. The successful candidate will work closely with the Marketing team to develop and implement strategies and social media content to increase brand awareness, engage our audience, and drive traffic to the Aquarium website. This is an excellent opportunity for an entry-level candidate to kick-start their career in social media marketing and contribute to sharing the Aquarium’s mission of inspiring people to explore, discover, and learn about earth’s diverse ecosystems.
Qualifications:
Bachelor’s degree in marketing, communications, or a related field.
Basic familiarity with social media platforms and content creation
Strong written verbal communication skills with keen eye for detail
Familiarity with social media management tools such as Hootsuite or Sprout Social a plus
Proficiency in graphic design and video editing software is desirable but not required
Ability to work effectively both independently and as part of a team in a fast-paced environment
Eagerness to learn and grown in the field of social media marketing
Certificates, Licenses, Registrations:
Bachelor’s degree in marketing, communications, or a related field.
Critical Skills/Competencies:
Positive attitude, detail, and customer-oriented with good multitasking and organizational ability.
Ability to think both creatively and strategically.
Creative thinker with the ability to generate engaging content ideas
Responds well under pressure.
Essential Duties and Responsibilities:
Supports Marketing and PR Specialist in planning, strategizing, and implementing social media campaigns
Create and curate engaging content for various social media platforms including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.
Monitor and respond to comments, messages, and mentions across all social media channels in a timely manner.
Collaborate with the marketing team to brainstorm new ideas and strategies to improve our social media presence.
Track and analyze social media metrics and KPIs to evaluate the effectiveness of campaigns and make data-driven recommendations for optimization.
Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies to keep our content fresh and engaging.
Support in creating and maintaining a social media content calendar to ensure consistent posting and messaging.
Assist in the coordination of influencer partnerships and outreach efforts.
Help manage social media advertising campaigns and budgets under the guidance of senior team members.
Perform other duties as assigned to support the overall marketing objectives of the company.
Physical Demands of the Job:
This opportunity requires long periods of standing, crouching, kneeling, lifting, and walking
Must be able to lift 50 lbs.
Exposure to weather conditions and the noise level is usually moderate
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Apr 11, 2024
Full time
Position: Social Media Coordinator
Reports To: Director of Marketing and PR
Position Summary:
The Social Media Coordinator assists in the execution of the Aquarium’s social media marketing and communication efforts. The successful candidate will work closely with the Marketing team to develop and implement strategies and social media content to increase brand awareness, engage our audience, and drive traffic to the Aquarium website. This is an excellent opportunity for an entry-level candidate to kick-start their career in social media marketing and contribute to sharing the Aquarium’s mission of inspiring people to explore, discover, and learn about earth’s diverse ecosystems.
Qualifications:
Bachelor’s degree in marketing, communications, or a related field.
Basic familiarity with social media platforms and content creation
Strong written verbal communication skills with keen eye for detail
Familiarity with social media management tools such as Hootsuite or Sprout Social a plus
Proficiency in graphic design and video editing software is desirable but not required
Ability to work effectively both independently and as part of a team in a fast-paced environment
Eagerness to learn and grown in the field of social media marketing
Certificates, Licenses, Registrations:
Bachelor’s degree in marketing, communications, or a related field.
Critical Skills/Competencies:
Positive attitude, detail, and customer-oriented with good multitasking and organizational ability.
Ability to think both creatively and strategically.
Creative thinker with the ability to generate engaging content ideas
Responds well under pressure.
Essential Duties and Responsibilities:
Supports Marketing and PR Specialist in planning, strategizing, and implementing social media campaigns
Create and curate engaging content for various social media platforms including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.
Monitor and respond to comments, messages, and mentions across all social media channels in a timely manner.
Collaborate with the marketing team to brainstorm new ideas and strategies to improve our social media presence.
Track and analyze social media metrics and KPIs to evaluate the effectiveness of campaigns and make data-driven recommendations for optimization.
Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies to keep our content fresh and engaging.
Support in creating and maintaining a social media content calendar to ensure consistent posting and messaging.
Assist in the coordination of influencer partnerships and outreach efforts.
Help manage social media advertising campaigns and budgets under the guidance of senior team members.
Perform other duties as assigned to support the overall marketing objectives of the company.
Physical Demands of the Job:
This opportunity requires long periods of standing, crouching, kneeling, lifting, and walking
Must be able to lift 50 lbs.
Exposure to weather conditions and the noise level is usually moderate
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Position: Horticulturist II
Reports To: Horticulturist Manager
Loveland Living Planet Aquarium in Salt Lake County, Utah is currently recruiting for a Horticulturist II position. This is an ever expanding facility, soon to be the fifth largest aquarium in the United States, in a fast pace environment working with a diverse collection of plants. There is plenty of sun, snowboarding/skiing, mountain biking, and outdoor fun experiences!
Qualifications :
A college degree (A.A, A.S, B.A, OR B.S) is required with an emphasis in Horticulture or other plant science course work. Equivalent hands-on work experience/knowledge will be considered.
Experience maintaining numerous types of plants with various cultural practices
Experience and knowledge of plants, pests, diseases, and nutrition
Must have experience maintaining various types of both indoor and outdoor plant materials
Certificates, Licenses, and Registrations:
Valid Utah driver's license
Must possess current or be willing to obtain, negative TB test results
Critical Skills/Competencies:
Attention to detail
Excellent troubleshooting skills
Excellent oral and written communication skills
Working knowledge of best management practices on plant care
Essential Duties and Responsibilities:
Provide daily care of plant materials
Perform watering and cleanup functions without direct supervision
Maintain plant materials in public areas at a high level of quality
Make daily observations of plants for health and report the suspected incidence of pests and/or disease immediately to the Horticulture Manager
Maintain a clean work area to facilitate a presentable and safe environment for work and behind the scenes tours
Demonstrate flexibility in completing tasks, which may extend before or after normal working hours and/or to weekends and holidays
Provide alternate coverage for the Horticulturist team
Display an ability to identify problems and provide potential solutions
Mentor/work with level I Horticulture staff
Proactive approach to maintaining plants and plant spaces
Maintain supplies and equipment needed for the department
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in adherence to the policies.
Apr 02, 2024
Full time
Position: Horticulturist II
Reports To: Horticulturist Manager
Loveland Living Planet Aquarium in Salt Lake County, Utah is currently recruiting for a Horticulturist II position. This is an ever expanding facility, soon to be the fifth largest aquarium in the United States, in a fast pace environment working with a diverse collection of plants. There is plenty of sun, snowboarding/skiing, mountain biking, and outdoor fun experiences!
Qualifications :
A college degree (A.A, A.S, B.A, OR B.S) is required with an emphasis in Horticulture or other plant science course work. Equivalent hands-on work experience/knowledge will be considered.
Experience maintaining numerous types of plants with various cultural practices
Experience and knowledge of plants, pests, diseases, and nutrition
Must have experience maintaining various types of both indoor and outdoor plant materials
Certificates, Licenses, and Registrations:
Valid Utah driver's license
Must possess current or be willing to obtain, negative TB test results
Critical Skills/Competencies:
Attention to detail
Excellent troubleshooting skills
Excellent oral and written communication skills
Working knowledge of best management practices on plant care
Essential Duties and Responsibilities:
Provide daily care of plant materials
Perform watering and cleanup functions without direct supervision
Maintain plant materials in public areas at a high level of quality
Make daily observations of plants for health and report the suspected incidence of pests and/or disease immediately to the Horticulture Manager
Maintain a clean work area to facilitate a presentable and safe environment for work and behind the scenes tours
Demonstrate flexibility in completing tasks, which may extend before or after normal working hours and/or to weekends and holidays
Provide alternate coverage for the Horticulturist team
Display an ability to identify problems and provide potential solutions
Mentor/work with level I Horticulture staff
Proactive approach to maintaining plants and plant spaces
Maintain supplies and equipment needed for the department
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in adherence to the policies.
Position: Saltwater Aquarist III
Reports To: Curator of Saltwater
Loveland Living Planet Aquarium in Salt Lake County, Utah is currently recruiting for a Saltwater Aquarist III position. This is an ever expanding facility, soon to be the fifth largest aquarium in the United States, in a fast pace environment working with a diverse collection of marine animals. There is plenty of sun, snowboarding/skiing, mountain biking, and outdoor fun experiences!
Qualifications:
A College degree (A.A, A.S, B.A, or B.S) is preferred with an emphasis on biology/zoology or related scientific course work. Or, Equivalent hands on professional or volunteer experience and knowledge may be considered.
Three (3) or more years’ experience caring for animals in a public aquarium or zoological facility
Possess a valid driver’s license and obtain a Utah driver’s license within six (6) months of hire date.
Open water SCUBA certification from a recognized agency required
May need to be able to SCUBA dive for collections, animal care, and routine maintenance of exhibits
Critical Skills/Competencies:
Excels in at least one specialty (Planted systems, Coral systems, Elasmobranchs, Jellyfish, Propagation techniques, difficult species, water chemistry, etc.)
Burdens extra workload with demonstrated ability to manage time and priorities
Lesser project management
Ability to recognize potential problems in department, demonstrate ability to problem solve and find/present solutions in a timely manner
Is a role model for producing consistent, high quality, husbandry practices on a daily basis
Is a role model for professionalism including:
Contributes to a positive and productive work environment,
promotes teamwork
Demonstrates self-motivated initiative
Represents LLPA well in all actions, words and gestures
Possess good communication and organization skills
Acts as a resource and mentor for Volunteers, Intern, Level I and Level II Aquarists
Train, Develop, and oversee the work of Volunteers or Interns assigned to work in the Aquarists assigned area of responsibility
Mentor and train incoming Level I Aquarists, and participate in the onboarding of new hires.
Performs general husbandry functions with little to no supervision
Areas should be presentable for any VIP or Back of House tours
Viewing windows should be clean and free of Algae, Backgrounds and décor should be presentable to guests
Routine maintenance of systems as guided by LLPA SOP’s
Demonstrate flexibility in completing tasks, which may extend after normal working hours, Weekends and Holidays.
Present lectures, demonstrations, workshops, VIP tours, public encounters, with little supervision and/or guidance
Organize, assist with and participate in animal transport, transfers and procedures
Demonstrated ability to plumb up to 2”, under the direction of the Curator and LSS Engineer or manager with no supervision
Any other duties, responsibilities or tasks as assigned
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in adherence to the policies.
Apr 02, 2024
Full time
Position: Saltwater Aquarist III
Reports To: Curator of Saltwater
Loveland Living Planet Aquarium in Salt Lake County, Utah is currently recruiting for a Saltwater Aquarist III position. This is an ever expanding facility, soon to be the fifth largest aquarium in the United States, in a fast pace environment working with a diverse collection of marine animals. There is plenty of sun, snowboarding/skiing, mountain biking, and outdoor fun experiences!
Qualifications:
A College degree (A.A, A.S, B.A, or B.S) is preferred with an emphasis on biology/zoology or related scientific course work. Or, Equivalent hands on professional or volunteer experience and knowledge may be considered.
Three (3) or more years’ experience caring for animals in a public aquarium or zoological facility
Possess a valid driver’s license and obtain a Utah driver’s license within six (6) months of hire date.
Open water SCUBA certification from a recognized agency required
May need to be able to SCUBA dive for collections, animal care, and routine maintenance of exhibits
Critical Skills/Competencies:
Excels in at least one specialty (Planted systems, Coral systems, Elasmobranchs, Jellyfish, Propagation techniques, difficult species, water chemistry, etc.)
Burdens extra workload with demonstrated ability to manage time and priorities
Lesser project management
Ability to recognize potential problems in department, demonstrate ability to problem solve and find/present solutions in a timely manner
Is a role model for producing consistent, high quality, husbandry practices on a daily basis
Is a role model for professionalism including:
Contributes to a positive and productive work environment,
promotes teamwork
Demonstrates self-motivated initiative
Represents LLPA well in all actions, words and gestures
Possess good communication and organization skills
Acts as a resource and mentor for Volunteers, Intern, Level I and Level II Aquarists
Train, Develop, and oversee the work of Volunteers or Interns assigned to work in the Aquarists assigned area of responsibility
Mentor and train incoming Level I Aquarists, and participate in the onboarding of new hires.
Performs general husbandry functions with little to no supervision
Areas should be presentable for any VIP or Back of House tours
Viewing windows should be clean and free of Algae, Backgrounds and décor should be presentable to guests
Routine maintenance of systems as guided by LLPA SOP’s
Demonstrate flexibility in completing tasks, which may extend after normal working hours, Weekends and Holidays.
Present lectures, demonstrations, workshops, VIP tours, public encounters, with little supervision and/or guidance
Organize, assist with and participate in animal transport, transfers and procedures
Demonstrated ability to plumb up to 2”, under the direction of the Curator and LSS Engineer or manager with no supervision
Any other duties, responsibilities or tasks as assigned
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in adherence to the policies.
Position: Assistant Curator of Saltwater
Reports To: Curator of Saltwater
Position Summary:
The Assistant Curator of Saltwater will help oversee the care of the saltwater animals as well as supervise staff. Reporting to the Curator of Saltwater, this position will develop, implement and enforce policies and procedures relevant to the personnel and the Saltwater collection at Loveland Living Planet Aquarium. This individual will also help orchestrate all aspects of animal care, including but not limited to; acquisition, disposition, record keeping, husbandry, enrichment, implementation of balanced and nutritional diets, translocations, medical procedures and vaccinations.
Qualifications:
Bachelor’s degree or higher in Zoology, Biology or related field
A minimum 7 years’ proven experience in an aquarium or zoo environment, demonstrating a proven record of animal husbandry, enrichment and exhibition of a variety reptiles, amphibians, fish and invertebrates
Critical Skills/Competencies:
Awareness of current animal issues in zoos and aquariums and outside in the wild
Ability to successfully manage the animal collection
Understand exhibit design and construction
Recognize any deficiencies in exhibit or animal holding facilities
Ability to prioritize issues affecting animals and staff
Knowledge of annual budget process and ability to operate within departmental budget
Knowledge and skills to interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems
Knowledge of laws and permits regulating acquisition, disposition, exhibition, husbandry standards and transportation within the US and abroad
Knowledge of concepts, principles and practices of zoo record keeping methods and collection management standards. Working knowledge of ZIMS
Possess excellent communication skills. Must be able to give and take direction: both verbally and written
Ability to multi-task as well as delegate
Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings
Knowledge of dangerous and venomous species handling and protocols a plus
Essential Duties and Responsibilities:
Act as a liaison between upper management and the veterinarians, animal care staff and registrar regarding animal health, care and habitats
Evaluate, assist in approving animal enrichment and operant conditioning programs
Assist in the development and enforce standards of animal care policies and procedures for the entire specimen collection
Help schedule, assign and direct Saltwater staff and volunteers, as-needed, which includes performance management and disciplinary action
Collaborate with Department Directors and Curators on animal habitat designs and renovation.
Lead others in the research and development of new habitats and renovations
Lead by example to animal care staff; providing encouragement, coaching, training, mentoring and opportunities for growth, both personally and professionally
Collaborate in the production of all identification labels and interpretive graphics associated with animal exhibits
Represent the department at professional meetings, conferences or in the media as requested by upper management
Works with guest services and marketing with respect to exhibition, visitor experience and special functions
Help with crisis management, safety drills and participate in safety meetings with fellow department representatives when required
Oversee management of assigned Taxa, or sections of the Saltwater department and staff
Willing to care for assigned systems on a husbandry level as assigned
Oversees and coordinates day to day operations of the exhibit floor, tasks, and standards
Other duties as assigned
Certificates, Licenses, Registrations :
Valid Utah driver’s license
Current PADI or SSI scuba certification, or ability to make current
CPR/First Aid certification, or the ability to obtain it in-house upon employment
Must possess or be willing to obtain current, negative TB test results
Physical Demands of the Job:
Must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds
Stand for long periods of time
Drive aquarium vehicles
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk or hear
Frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
Frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Apr 02, 2024
Full time
Position: Assistant Curator of Saltwater
Reports To: Curator of Saltwater
Position Summary:
The Assistant Curator of Saltwater will help oversee the care of the saltwater animals as well as supervise staff. Reporting to the Curator of Saltwater, this position will develop, implement and enforce policies and procedures relevant to the personnel and the Saltwater collection at Loveland Living Planet Aquarium. This individual will also help orchestrate all aspects of animal care, including but not limited to; acquisition, disposition, record keeping, husbandry, enrichment, implementation of balanced and nutritional diets, translocations, medical procedures and vaccinations.
Qualifications:
Bachelor’s degree or higher in Zoology, Biology or related field
A minimum 7 years’ proven experience in an aquarium or zoo environment, demonstrating a proven record of animal husbandry, enrichment and exhibition of a variety reptiles, amphibians, fish and invertebrates
Critical Skills/Competencies:
Awareness of current animal issues in zoos and aquariums and outside in the wild
Ability to successfully manage the animal collection
Understand exhibit design and construction
Recognize any deficiencies in exhibit or animal holding facilities
Ability to prioritize issues affecting animals and staff
Knowledge of annual budget process and ability to operate within departmental budget
Knowledge and skills to interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems
Knowledge of laws and permits regulating acquisition, disposition, exhibition, husbandry standards and transportation within the US and abroad
Knowledge of concepts, principles and practices of zoo record keeping methods and collection management standards. Working knowledge of ZIMS
Possess excellent communication skills. Must be able to give and take direction: both verbally and written
Ability to multi-task as well as delegate
Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings
Knowledge of dangerous and venomous species handling and protocols a plus
Essential Duties and Responsibilities:
Act as a liaison between upper management and the veterinarians, animal care staff and registrar regarding animal health, care and habitats
Evaluate, assist in approving animal enrichment and operant conditioning programs
Assist in the development and enforce standards of animal care policies and procedures for the entire specimen collection
Help schedule, assign and direct Saltwater staff and volunteers, as-needed, which includes performance management and disciplinary action
Collaborate with Department Directors and Curators on animal habitat designs and renovation.
Lead others in the research and development of new habitats and renovations
Lead by example to animal care staff; providing encouragement, coaching, training, mentoring and opportunities for growth, both personally and professionally
Collaborate in the production of all identification labels and interpretive graphics associated with animal exhibits
Represent the department at professional meetings, conferences or in the media as requested by upper management
Works with guest services and marketing with respect to exhibition, visitor experience and special functions
Help with crisis management, safety drills and participate in safety meetings with fellow department representatives when required
Oversee management of assigned Taxa, or sections of the Saltwater department and staff
Willing to care for assigned systems on a husbandry level as assigned
Oversees and coordinates day to day operations of the exhibit floor, tasks, and standards
Other duties as assigned
Certificates, Licenses, Registrations :
Valid Utah driver’s license
Current PADI or SSI scuba certification, or ability to make current
CPR/First Aid certification, or the ability to obtain it in-house upon employment
Must possess or be willing to obtain current, negative TB test results
Physical Demands of the Job:
Must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds
Stand for long periods of time
Drive aquarium vehicles
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk or hear
Frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
Frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: Tuki’s Party Attendant
Reports To: Guest Services Manager
Position Summary:
The Tuki’s Party Attendant is responsible for party operations relating to guest relations and overall guest experience within Tuki’s Island. The Tuki’s Party Attendant is accountable for preparing and hosting scheduled parties along with ensuring that Tuki’s Island is at an acceptable level of cleanliness, safety, and service.
Critical Skills/Competencies:
This successful candidate must have excellent oral communication skills and the ability to interact cheerfully with guests of all ages while working under considerable pressure in a crowded environment.
The Tuki’s Party Attendant is required to meet high standards of aquarium knowledge and customer service.
In addition, they are required to complete continuous training in order to maintain a high level of customer service (provided in-house).
Ability to interact with children over long periods of time.
Food handler’s permit is preferred
Essential Duties and Responsibilities:
Organize, personalize, and facilitate birthday parties that provide a safe and fun party environment
Ensure accuracy of party food orders and Animal Meet and Greet information
Assists party guests with check in and ensures they are satisfied with their visit
Collects cash or other payment from guests, determining amount due and change required
Utilize the computerized admission system Galaxy to issue tickets and items.
Provides exceptional internal and external guest service according to established guidelines
Provides information and directions to guests concerning the Aquarium mission, rules, and events.
Anticipates guest needs and answers questions from guests concerning general knowledge of procedures, locations, and information.
Monitors the play structure(s) in Tuki’s Island and resolves any concerns.
Ensure the facility is clean and sanitary at all times.
Other duties as assigned.
Staff will be required to work weekends, holidays, and some evenings.
Schedule will be Friday – Monday based on the needs of the business and events.
Staff may also provide crowd control if necessary during peak times.
Special Working Conditions:
Noisy workspaces, large crowds, along with cool and warm environments.
Schedule includes weekends, evenings, and holidays, excluding Thanksgiving Day and Christmas Day. May be required to work beyond your scheduled shift, depending on special events and staff attendance.
Works a variable shift, depending on departmental needs.
Interact with diverse populations and a wide variety of staff.
Physical Demands of the Job:
This position requires moderate physical effort on a daily basis such as walking, bending, stooping and standing for long periods and regular lifting of heavy objects up to 50 pounds.
Tuki’s Party Attendant must maintain their stations for extended periods and engage in.
This position must have the ability to work for long periods at a computer keyboard, clear speech, and good audio skills.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Mar 26, 2024
Full time
Position: Tuki’s Party Attendant
Reports To: Guest Services Manager
Position Summary:
The Tuki’s Party Attendant is responsible for party operations relating to guest relations and overall guest experience within Tuki’s Island. The Tuki’s Party Attendant is accountable for preparing and hosting scheduled parties along with ensuring that Tuki’s Island is at an acceptable level of cleanliness, safety, and service.
Critical Skills/Competencies:
This successful candidate must have excellent oral communication skills and the ability to interact cheerfully with guests of all ages while working under considerable pressure in a crowded environment.
The Tuki’s Party Attendant is required to meet high standards of aquarium knowledge and customer service.
In addition, they are required to complete continuous training in order to maintain a high level of customer service (provided in-house).
Ability to interact with children over long periods of time.
Food handler’s permit is preferred
Essential Duties and Responsibilities:
Organize, personalize, and facilitate birthday parties that provide a safe and fun party environment
Ensure accuracy of party food orders and Animal Meet and Greet information
Assists party guests with check in and ensures they are satisfied with their visit
Collects cash or other payment from guests, determining amount due and change required
Utilize the computerized admission system Galaxy to issue tickets and items.
Provides exceptional internal and external guest service according to established guidelines
Provides information and directions to guests concerning the Aquarium mission, rules, and events.
Anticipates guest needs and answers questions from guests concerning general knowledge of procedures, locations, and information.
Monitors the play structure(s) in Tuki’s Island and resolves any concerns.
Ensure the facility is clean and sanitary at all times.
Other duties as assigned.
Staff will be required to work weekends, holidays, and some evenings.
Schedule will be Friday – Monday based on the needs of the business and events.
Staff may also provide crowd control if necessary during peak times.
Special Working Conditions:
Noisy workspaces, large crowds, along with cool and warm environments.
Schedule includes weekends, evenings, and holidays, excluding Thanksgiving Day and Christmas Day. May be required to work beyond your scheduled shift, depending on special events and staff attendance.
Works a variable shift, depending on departmental needs.
Interact with diverse populations and a wide variety of staff.
Physical Demands of the Job:
This position requires moderate physical effort on a daily basis such as walking, bending, stooping and standing for long periods and regular lifting of heavy objects up to 50 pounds.
Tuki’s Party Attendant must maintain their stations for extended periods and engage in.
This position must have the ability to work for long periods at a computer keyboard, clear speech, and good audio skills.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Position: Education Specialist
Reports To: Education Manager
Position Summary:
The Education Specialist (ES) will complete specialized tasks to facilitate logistics, volunteer operations, content development, and other functions under the direction and assignment of the Education Leadership team.
The ES assigned to logistics will handle day-to-day scheduling operations of school outreach and field trip programs. They are the primary communicator between LLPA and schools.
The ES assigned to content development will write interpretive signs, develop curriculum, and review and create other educational content. They will keep up with innovative best practices in the field of informal learning and interpretation.
The ES assigned to volunteers will maintain and expand the volunteer program in the Education Department. They will recruit, train, and evaluate Education volunteers.
The ES position does not include supervision of any employee or volunteer.
Qualifications:
Bachelor’s degree or equivalent professional work experience preferred. Degree in education, communication, museum studies, non-profit management, or a related field strongly preferred.
Must be willing to submit to an additional background check required by the Utah Public Local Education Agency
Valid Utah driver’s license required
Critical Skills/Competencies:
National Association for Interpretation Certified Interpretive Guide status preferred
Strong computer software skills, including proficiency with Microsoft Office suite, Office 365, Volgistics, Galaxy, and other programs
Excellent organization, communication, and time management skills
High attention to detail
Strong problem-solving skills
Proactive and timely, able to focus and complete tasks under deadlines
Professional, helpful attitude and ability to work with a wide variety of people including professionals, children, families, and people with disabilities
Ability to follow animal handling protocols for animals including tarantulas, amphibians, birds, small mammals, and insects
Strong understanding of basic science principles and teaching methods
Strong presentation skills for both formal and informal situation
Familiarity with 3D Science model of teaching a plus
Bilingual English-Spanish a plus
Essential Duties and Responsibilities:
The ES assigned to logistics:
Acts as the primary contact for scheduling programs with schools and other organizations
Answers questions from schools about the Education Department and the various programs offered
Schedules visits through scheduling systems or over the phone when needed
Directs phone calls, messages, and general questions to the appropriate individual
Processes and manages incoming program requests
Creates confirmation sheets and distributes them to the appropriate locations and individuals
Books hotels and confirms travel itineraries for extended school outreach visits
Assists with scheduling, sending emails, and providing information to teachers and guardians for the Education Department’s Summer Camp, School Break Camp, and Teacher Resources programs
Confirms that all school outreach visits and field trip bookings have initial contact, finalized schedules, confirmation sheets, invoices if applicable, and final contact to confirm the visit or booking
Completes other duties as assigned
The ES assigned to content development:
Ensures quality, engaging, accurate content across Education Department programs and materials
Manages several projects at once
Uses appropriate sources to learn about the subjects of Education Department programs and materials
Learns and employs best professional practices in writing interpretive content
Submits content projects to Education Manager for approval by all determined deadlines
Completes other duties as assigned
The ES assigned to volunteers:
Responds to requests for information about volunteer opportunities in the Education Department
Conducts interviews, orientation sessions, and trainings for new Education volunteers
Acts as a resource for Education volunteers during their shifts: greeting them, conducting pre-shift Education volunteer huddles, creating hourly schedules, and providing guidance
Conducts regular evaluations of Education volunteers
Maintains accurate records of Education volunteers and their schedules
Organizes and participates in recognition programs and special events for Education volunteers
Speaks as assigned to various community groups about volunteer opportunities in the Education Department
Completes other duties as assigned
Physical Demands of the Job:
This job requires extended periods of standing as well as extended periods of sitting, including data entry, typing, and talking on the phone. During occasional presentations, periods of high energy and enthusiasm are essential, sometimes while holding animals up to 20 pounds.
Special Working Conditions:
40 hours per week, with 10 hour shifts any time between 6:30 AM and 9:00 PM
May include weekends and holidays
Some travel may be required
The job will primarily be in an office environment. This is a regular, full-time position.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Mar 11, 2024
Full time
Position: Education Specialist
Reports To: Education Manager
Position Summary:
The Education Specialist (ES) will complete specialized tasks to facilitate logistics, volunteer operations, content development, and other functions under the direction and assignment of the Education Leadership team.
The ES assigned to logistics will handle day-to-day scheduling operations of school outreach and field trip programs. They are the primary communicator between LLPA and schools.
The ES assigned to content development will write interpretive signs, develop curriculum, and review and create other educational content. They will keep up with innovative best practices in the field of informal learning and interpretation.
The ES assigned to volunteers will maintain and expand the volunteer program in the Education Department. They will recruit, train, and evaluate Education volunteers.
The ES position does not include supervision of any employee or volunteer.
Qualifications:
Bachelor’s degree or equivalent professional work experience preferred. Degree in education, communication, museum studies, non-profit management, or a related field strongly preferred.
Must be willing to submit to an additional background check required by the Utah Public Local Education Agency
Valid Utah driver’s license required
Critical Skills/Competencies:
National Association for Interpretation Certified Interpretive Guide status preferred
Strong computer software skills, including proficiency with Microsoft Office suite, Office 365, Volgistics, Galaxy, and other programs
Excellent organization, communication, and time management skills
High attention to detail
Strong problem-solving skills
Proactive and timely, able to focus and complete tasks under deadlines
Professional, helpful attitude and ability to work with a wide variety of people including professionals, children, families, and people with disabilities
Ability to follow animal handling protocols for animals including tarantulas, amphibians, birds, small mammals, and insects
Strong understanding of basic science principles and teaching methods
Strong presentation skills for both formal and informal situation
Familiarity with 3D Science model of teaching a plus
Bilingual English-Spanish a plus
Essential Duties and Responsibilities:
The ES assigned to logistics:
Acts as the primary contact for scheduling programs with schools and other organizations
Answers questions from schools about the Education Department and the various programs offered
Schedules visits through scheduling systems or over the phone when needed
Directs phone calls, messages, and general questions to the appropriate individual
Processes and manages incoming program requests
Creates confirmation sheets and distributes them to the appropriate locations and individuals
Books hotels and confirms travel itineraries for extended school outreach visits
Assists with scheduling, sending emails, and providing information to teachers and guardians for the Education Department’s Summer Camp, School Break Camp, and Teacher Resources programs
Confirms that all school outreach visits and field trip bookings have initial contact, finalized schedules, confirmation sheets, invoices if applicable, and final contact to confirm the visit or booking
Completes other duties as assigned
The ES assigned to content development:
Ensures quality, engaging, accurate content across Education Department programs and materials
Manages several projects at once
Uses appropriate sources to learn about the subjects of Education Department programs and materials
Learns and employs best professional practices in writing interpretive content
Submits content projects to Education Manager for approval by all determined deadlines
Completes other duties as assigned
The ES assigned to volunteers:
Responds to requests for information about volunteer opportunities in the Education Department
Conducts interviews, orientation sessions, and trainings for new Education volunteers
Acts as a resource for Education volunteers during their shifts: greeting them, conducting pre-shift Education volunteer huddles, creating hourly schedules, and providing guidance
Conducts regular evaluations of Education volunteers
Maintains accurate records of Education volunteers and their schedules
Organizes and participates in recognition programs and special events for Education volunteers
Speaks as assigned to various community groups about volunteer opportunities in the Education Department
Completes other duties as assigned
Physical Demands of the Job:
This job requires extended periods of standing as well as extended periods of sitting, including data entry, typing, and talking on the phone. During occasional presentations, periods of high energy and enthusiasm are essential, sometimes while holding animals up to 20 pounds.
Special Working Conditions:
40 hours per week, with 10 hour shifts any time between 6:30 AM and 9:00 PM
May include weekends and holidays
Some travel may be required
The job will primarily be in an office environment. This is a regular, full-time position.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Position: Keeper I-III
Reports To: Curator of Mammals and Birds
Position Summary:
We are currently seeking candidates with a background in avian and/or small mammal care to join the Mammal and Bird (Endotherm) team at the Loveland Living Planet Aquarium. The position encompasses all aspects of animal care, exhibit maintenance, and off exhibit management areas under the direction of the Curator and Assistant Curator of Mammals and Birds. The position will participate in and assist with the development of the mammal, reptile, and bird training programs, which will consist of behavioral demonstrations presented to the public on a scheduled basis. The position will also be responsible for maintaining organized written records pertaining to health, feeding, water quality and behavioral observations.
Education:
Keeper I
Associate or Bachelor’s degree in Zoology, Biology or related field and at least 6 months of animal care experience (zoo/aquarium experience preferred).
In lieu of a degree a minimum of 2 years paid animal care experience is expected.
Keeper II
Associate or Bachelor’s degree in Zoology, Biology, or related field with a minimum of 2 years relevant experience in a zoo or aquarium setting.
In lieu of a degree a minimum of 5 years of paid experience is expected.
Keeper III
Associate or Bachelor’s degree in Zoology, Biology or related field and a minimum of 5 years of relevant paid experience in a zoo or aquarium setting.
In lieu of a degree a minimum of 8 years of relevant experience expected.
Certificates, Licenses, Registrations:
Valid driver’s license.
CPR/First Aid certification or the ability to obtain it in-house upon employment.
Must possess current, negative TB test results or obtain prior to start.
Scuba certification preferred, if not certified willingness to become certified in the future.
Critical Skills/Competencies:
Must have good written and oral communication skills.
Ability to work a flexible schedule, which may include weekends, evenings, and holidays.
Maintains a good rapport with team members and supervisors.
Capable of participating in a team environment.
Maintains a consistent professional attitude, high motivation, and ability to accept feedback.
Learns and maintains proper time management
Knowledge of ZIMS programming is a plus.
Keeper II-III expected to be mentors for newer keepers
Keeper III eligible to participate in SSP, and other management groups
Essential Duties and Responsibilities:
Provides for the needs of all animals related to the bird, mammal and small reptile collection including daily cleaning of habitats and holdings, diet preparation, feeding, training, and enrichment.
Maintains records pertaining to feeding, exhibit conditions, water quality analysis, behavioral observations, training activities, enrichment and medical procedures.
Maintains exhibit quality standards through regular maintenance and cleaning activities.
Cooperates with veterinarian and staff for animal health issues, treatments, and veterinary procedures, transfers and crating.
Assist in habitat improvement projects
Assess and maintain animal welfare
Keep area SOPs up to date with latest animal care techniques and safe practices
Participate in Aquarium related education, public relations, and membership programs including facility tours, presentations and lectures.
Prepares and continually enhances animal areas for aesthetic, reproductive needs, behavior, and animal safety.
Performs other duties as assigned
Special Working Conditions:
Must frequently lift and/or move up to 25lbs. and occasionally lift and/or move up to 75lbs, stand for long periods of time and drive aquarium vehicles. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls. The employee is frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Mar 04, 2024
Full time
Position: Keeper I-III
Reports To: Curator of Mammals and Birds
Position Summary:
We are currently seeking candidates with a background in avian and/or small mammal care to join the Mammal and Bird (Endotherm) team at the Loveland Living Planet Aquarium. The position encompasses all aspects of animal care, exhibit maintenance, and off exhibit management areas under the direction of the Curator and Assistant Curator of Mammals and Birds. The position will participate in and assist with the development of the mammal, reptile, and bird training programs, which will consist of behavioral demonstrations presented to the public on a scheduled basis. The position will also be responsible for maintaining organized written records pertaining to health, feeding, water quality and behavioral observations.
Education:
Keeper I
Associate or Bachelor’s degree in Zoology, Biology or related field and at least 6 months of animal care experience (zoo/aquarium experience preferred).
In lieu of a degree a minimum of 2 years paid animal care experience is expected.
Keeper II
Associate or Bachelor’s degree in Zoology, Biology, or related field with a minimum of 2 years relevant experience in a zoo or aquarium setting.
In lieu of a degree a minimum of 5 years of paid experience is expected.
Keeper III
Associate or Bachelor’s degree in Zoology, Biology or related field and a minimum of 5 years of relevant paid experience in a zoo or aquarium setting.
In lieu of a degree a minimum of 8 years of relevant experience expected.
Certificates, Licenses, Registrations:
Valid driver’s license.
CPR/First Aid certification or the ability to obtain it in-house upon employment.
Must possess current, negative TB test results or obtain prior to start.
Scuba certification preferred, if not certified willingness to become certified in the future.
Critical Skills/Competencies:
Must have good written and oral communication skills.
Ability to work a flexible schedule, which may include weekends, evenings, and holidays.
Maintains a good rapport with team members and supervisors.
Capable of participating in a team environment.
Maintains a consistent professional attitude, high motivation, and ability to accept feedback.
Learns and maintains proper time management
Knowledge of ZIMS programming is a plus.
Keeper II-III expected to be mentors for newer keepers
Keeper III eligible to participate in SSP, and other management groups
Essential Duties and Responsibilities:
Provides for the needs of all animals related to the bird, mammal and small reptile collection including daily cleaning of habitats and holdings, diet preparation, feeding, training, and enrichment.
Maintains records pertaining to feeding, exhibit conditions, water quality analysis, behavioral observations, training activities, enrichment and medical procedures.
Maintains exhibit quality standards through regular maintenance and cleaning activities.
Cooperates with veterinarian and staff for animal health issues, treatments, and veterinary procedures, transfers and crating.
Assist in habitat improvement projects
Assess and maintain animal welfare
Keep area SOPs up to date with latest animal care techniques and safe practices
Participate in Aquarium related education, public relations, and membership programs including facility tours, presentations and lectures.
Prepares and continually enhances animal areas for aesthetic, reproductive needs, behavior, and animal safety.
Performs other duties as assigned
Special Working Conditions:
Must frequently lift and/or move up to 25lbs. and occasionally lift and/or move up to 75lbs, stand for long periods of time and drive aquarium vehicles. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls. The employee is frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Position: Assistant Curator of Saltwater
Reports To: Curator of Saltwater
Position Summary:
The Assistant Curator of Saltwater will help oversee the care of the saltwater animals as well as supervise staff. Reporting to the Curator of Saltwater, this position will develop, implement and enforce policies and procedures relevant to the personnel and the Saltwater collection at Loveland Living Planet Aquarium. This individual will also help orchestrate all aspects of animal care, including but not limited to; acquisition, disposition, record keeping, husbandry, enrichment, implementation of balanced and nutritional diets, translocations, medical procedures and vaccinations.
Qualifications:
Bachelor’s degree or higher in Zoology, Biology or related field
A minimum 7 years’ proven experience in an aquarium or zoo environment, demonstrating a proven record of animal husbandry, enrichment and exhibition of a variety reptiles, amphibians, fish and invertebrates
Critical Skills/Competencies:
Awareness of current animal issues in zoos and aquariums and outside in the wild
Ability to successfully manage the animal collection
Understand exhibit design and construction
Recognize any deficiencies in exhibit or animal holding facilities
Ability to prioritize issues affecting animals and staff
Knowledge of annual budget process and ability to operate within departmental budget
Knowledge and skills to interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems
Knowledge of laws and permits regulating acquisition, disposition, exhibition, husbandry standards and transportation within the US and abroad
Knowledge of concepts, principles and practices of zoo record keeping methods and collection management standards. Working knowledge of ZIMS
Possess excellent communication skills. Must be able to give and take direction: both verbally and written
Ability to multi-task as well as delegate
Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings
Knowledge of dangerous and venomous species handling and protocols a plus
Essential Duties and Responsibilities:
Act as a liaison between upper management and the veterinarians, animal care staff and registrar regarding animal health, care and habitats
Evaluate, assist in approving animal enrichment and operant conditioning programs
Assist in the development and enforce standards of animal care policies and procedures for the entire specimen collection
Help schedule, assign and direct Saltwater staff and volunteers, as-needed, which includes performance management and disciplinary action
Collaborate with Department Directors and Curators on animal habitat designs and renovation.
Lead others in the research and development of new habitats and renovations
Lead by example to animal care staff; providing encouragement, coaching, training, mentoring and opportunities for growth, both personally and professionally
Collaborate in the production of all identification labels and interpretive graphics associated with animal exhibits
Represent the department at professional meetings, conferences or in the media as requested by upper management
Works with guest services and marketing with respect to exhibition, visitor experience and special functions
Help with crisis management, safety drills and participate in safety meetings with fellow department representatives when required
Oversee management of assigned Taxa, or sections of the Saltwater department and staff
Willing to care for assigned systems on a husbandry level as assigned
Oversees and coordinates day to day operations of the exhibit floor, tasks, and standards
Other duties as assigned
Certificates, Licenses, Registrations :
Valid Utah driver’s license
Current PADI or SSI scuba certification, or ability to make current
CPR/First Aid certification, or the ability to obtain it in-house upon employment
Must possess or be willing to obtain current, negative TB test results
Physical Demands of the Job:
Must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds
Stand for long periods of time
Drive aquarium vehicles
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk or hear
Frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
Frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Jan 29, 2024
Full time
Position: Assistant Curator of Saltwater
Reports To: Curator of Saltwater
Position Summary:
The Assistant Curator of Saltwater will help oversee the care of the saltwater animals as well as supervise staff. Reporting to the Curator of Saltwater, this position will develop, implement and enforce policies and procedures relevant to the personnel and the Saltwater collection at Loveland Living Planet Aquarium. This individual will also help orchestrate all aspects of animal care, including but not limited to; acquisition, disposition, record keeping, husbandry, enrichment, implementation of balanced and nutritional diets, translocations, medical procedures and vaccinations.
Qualifications:
Bachelor’s degree or higher in Zoology, Biology or related field
A minimum 7 years’ proven experience in an aquarium or zoo environment, demonstrating a proven record of animal husbandry, enrichment and exhibition of a variety reptiles, amphibians, fish and invertebrates
Critical Skills/Competencies:
Awareness of current animal issues in zoos and aquariums and outside in the wild
Ability to successfully manage the animal collection
Understand exhibit design and construction
Recognize any deficiencies in exhibit or animal holding facilities
Ability to prioritize issues affecting animals and staff
Knowledge of annual budget process and ability to operate within departmental budget
Knowledge and skills to interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems
Knowledge of laws and permits regulating acquisition, disposition, exhibition, husbandry standards and transportation within the US and abroad
Knowledge of concepts, principles and practices of zoo record keeping methods and collection management standards. Working knowledge of ZIMS
Possess excellent communication skills. Must be able to give and take direction: both verbally and written
Ability to multi-task as well as delegate
Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings
Knowledge of dangerous and venomous species handling and protocols a plus
Essential Duties and Responsibilities:
Act as a liaison between upper management and the veterinarians, animal care staff and registrar regarding animal health, care and habitats
Evaluate, assist in approving animal enrichment and operant conditioning programs
Assist in the development and enforce standards of animal care policies and procedures for the entire specimen collection
Help schedule, assign and direct Saltwater staff and volunteers, as-needed, which includes performance management and disciplinary action
Collaborate with Department Directors and Curators on animal habitat designs and renovation.
Lead others in the research and development of new habitats and renovations
Lead by example to animal care staff; providing encouragement, coaching, training, mentoring and opportunities for growth, both personally and professionally
Collaborate in the production of all identification labels and interpretive graphics associated with animal exhibits
Represent the department at professional meetings, conferences or in the media as requested by upper management
Works with guest services and marketing with respect to exhibition, visitor experience and special functions
Help with crisis management, safety drills and participate in safety meetings with fellow department representatives when required
Oversee management of assigned Taxa, or sections of the Saltwater department and staff
Willing to care for assigned systems on a husbandry level as assigned
Oversees and coordinates day to day operations of the exhibit floor, tasks, and standards
Other duties as assigned
Certificates, Licenses, Registrations :
Valid Utah driver’s license
Current PADI or SSI scuba certification, or ability to make current
CPR/First Aid certification, or the ability to obtain it in-house upon employment
Must possess or be willing to obtain current, negative TB test results
Physical Demands of the Job:
Must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds
Stand for long periods of time
Drive aquarium vehicles
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk or hear
Frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
Frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: Clinical Veterinarian
Reports To: Vice President of Zoological Operations
Position Summary:
The Clinical Veterinarian is a full-time clinical position whose role in providing animal care and welfare supports the Aquarium’s mission to inspire people to explore, discover, and learn about Earth’s diverse ecosystems. Using modern zoological best practices, the clinical veterinarian coordinates with the Vice President of Zoological Operations to meet the living collection’s needs for preventative, emergency, and surgical care on a 24/7 basis. Staff support for this position includes a second veterinarian, a licensed veterinary technician, and a large team of experienced animal care professionals. Loveland Living Planet Aquarium has an extremely diverse collection that includes fish and large elasmobranchs, big cats, penguins, otters, and multiple bird, reptile and amphibian species.
Institutional Summary:
Loveland Living Planet Aquarium provides learning opportunities for all levels, interests, and ages, with the mission to inspire people to explore, discover, and learn about Earth’s diverse ecosystems since 1997. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million visitors and provided more than 650,000 educational experiences to students. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. Loveland Living Planet Aquarium has been accredited by the Association of Zoos and Aquariums (AZA) since 2019. With a new expansion currently under construction and slated for completion in late 2024, LLPA will soon be the largest aquarium in the Mountain West, and 5 largest aquarium overall in the continental United States.
Essential Duties/ Responsibilities:
· Supports LLPA’s Veterinary Services Department and Zoological Operations Team through clinical case management utilizing best practices in medical, surgical, and diagnostic techniques.
· Provides routine and emergency veterinary medical care during regular work hours and shares on-call and weekend coverage responsibilities.
· Provides support for animal care, welfare, nutrition, and other aquarium initiatives.
· Supports diagnostic necropsy, sample collection, and interpretation of results.
· Maintains standards and regulations of AZA, AAZV, USDA, OSHA, and other local, state, and federal regulatory agencies and associations as they apply to zoological institutions and veterinary programs/facilities (i.e. animal care, transport, treatment, and the handling of controlled substances).
· Maintains animal medical records using ZIMS (electronic, cloud-based program) and communicates with staff regarding planned and provided care.
· Contributes to and participates in on-going training for veterinary and animal husbandry staff, as well as mentorship of veterinary and veterinary technician student externs.
· Participates in internal meetings to support clinical case review, animal transactions, animal welfare, and scientific research.
· Fosters good relations with visitors, volunteers, community leaders, contractors, and fellow staff by promoting positive attitudes, good will, cooperation, and providing high standards of service.
· Complies with all Loveland Living Planet Aquarium policies, procedures, and programs.
· Other duties as assigned.
Critical Skills/Competencies:
· Minimum of 2 years post-graduate zoological experience or specialty internship\residency training. ACZM board certification or eligibility preferred.
· Knowledge of the husbandry and veterinary needs of a wide range of mammalian, avian, reptilian, and aquatic species.
· Experience utilizing digital radiography, ultrasound, and rigid and flexible endoscopy for collection of minimally invasive diagnostic information.
· Experience with sedation and anesthesia of a wide range of species, including aquatic immersion and remote immobilization.
Qualifications:
· DVM or VMD from an AVMA-accredited institution.
· Must have or be able to obtain a valid state veterinary license and controlled substance certificate, DEA controlled substance registration certificate, and USDA Category II accreditation.
· Must have or be able to obtain a State of Utah driver’s license within 3 months of starting, and be eligible to drive company vehicles.
Physical Demands of the Job:
· This position requires periods of standing and walking as well as extended periods of sitting with technology systems and reporting. The role will primarily be within an attraction environment.
· Must be able to provide veterinary care and assessments in a variety of exhibit and non-exhibit settings. This may include wading, walking on wet floors, and outdoor work under variety of conditions: cold weather, hot weather, high humidity, rain, mud.
· Considerable physical exertion, such as walking, bending, stooping and climbing of ladders may be required.
· Lifting of heavy objects (up to 50 pounds) on a frequent basis.
· Hours and availability: This is a salaried position calculated at 40 hours per week; Position will share in providing on-call support for after-hours emergencies, weekends, and holiday coverage.
Application Materials
1. A current curriculum vitae or resume
2. Three references for individuals familiar with the applicant’s clinical experience, with at least two being veterinarians.
Questions regarding this position may be directed to Dr. Fustukjian at org
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Jan 25, 2024
Full time
Position: Clinical Veterinarian
Reports To: Vice President of Zoological Operations
Position Summary:
The Clinical Veterinarian is a full-time clinical position whose role in providing animal care and welfare supports the Aquarium’s mission to inspire people to explore, discover, and learn about Earth’s diverse ecosystems. Using modern zoological best practices, the clinical veterinarian coordinates with the Vice President of Zoological Operations to meet the living collection’s needs for preventative, emergency, and surgical care on a 24/7 basis. Staff support for this position includes a second veterinarian, a licensed veterinary technician, and a large team of experienced animal care professionals. Loveland Living Planet Aquarium has an extremely diverse collection that includes fish and large elasmobranchs, big cats, penguins, otters, and multiple bird, reptile and amphibian species.
Institutional Summary:
Loveland Living Planet Aquarium provides learning opportunities for all levels, interests, and ages, with the mission to inspire people to explore, discover, and learn about Earth’s diverse ecosystems since 1997. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million visitors and provided more than 650,000 educational experiences to students. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. Loveland Living Planet Aquarium has been accredited by the Association of Zoos and Aquariums (AZA) since 2019. With a new expansion currently under construction and slated for completion in late 2024, LLPA will soon be the largest aquarium in the Mountain West, and 5 largest aquarium overall in the continental United States.
Essential Duties/ Responsibilities:
· Supports LLPA’s Veterinary Services Department and Zoological Operations Team through clinical case management utilizing best practices in medical, surgical, and diagnostic techniques.
· Provides routine and emergency veterinary medical care during regular work hours and shares on-call and weekend coverage responsibilities.
· Provides support for animal care, welfare, nutrition, and other aquarium initiatives.
· Supports diagnostic necropsy, sample collection, and interpretation of results.
· Maintains standards and regulations of AZA, AAZV, USDA, OSHA, and other local, state, and federal regulatory agencies and associations as they apply to zoological institutions and veterinary programs/facilities (i.e. animal care, transport, treatment, and the handling of controlled substances).
· Maintains animal medical records using ZIMS (electronic, cloud-based program) and communicates with staff regarding planned and provided care.
· Contributes to and participates in on-going training for veterinary and animal husbandry staff, as well as mentorship of veterinary and veterinary technician student externs.
· Participates in internal meetings to support clinical case review, animal transactions, animal welfare, and scientific research.
· Fosters good relations with visitors, volunteers, community leaders, contractors, and fellow staff by promoting positive attitudes, good will, cooperation, and providing high standards of service.
· Complies with all Loveland Living Planet Aquarium policies, procedures, and programs.
· Other duties as assigned.
Critical Skills/Competencies:
· Minimum of 2 years post-graduate zoological experience or specialty internship\residency training. ACZM board certification or eligibility preferred.
· Knowledge of the husbandry and veterinary needs of a wide range of mammalian, avian, reptilian, and aquatic species.
· Experience utilizing digital radiography, ultrasound, and rigid and flexible endoscopy for collection of minimally invasive diagnostic information.
· Experience with sedation and anesthesia of a wide range of species, including aquatic immersion and remote immobilization.
Qualifications:
· DVM or VMD from an AVMA-accredited institution.
· Must have or be able to obtain a valid state veterinary license and controlled substance certificate, DEA controlled substance registration certificate, and USDA Category II accreditation.
· Must have or be able to obtain a State of Utah driver’s license within 3 months of starting, and be eligible to drive company vehicles.
Physical Demands of the Job:
· This position requires periods of standing and walking as well as extended periods of sitting with technology systems and reporting. The role will primarily be within an attraction environment.
· Must be able to provide veterinary care and assessments in a variety of exhibit and non-exhibit settings. This may include wading, walking on wet floors, and outdoor work under variety of conditions: cold weather, hot weather, high humidity, rain, mud.
· Considerable physical exertion, such as walking, bending, stooping and climbing of ladders may be required.
· Lifting of heavy objects (up to 50 pounds) on a frequent basis.
· Hours and availability: This is a salaried position calculated at 40 hours per week; Position will share in providing on-call support for after-hours emergencies, weekends, and holiday coverage.
Application Materials
1. A current curriculum vitae or resume
2. Three references for individuals familiar with the applicant’s clinical experience, with at least two being veterinarians.
Questions regarding this position may be directed to Dr. Fustukjian at org
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: Assistant Curator of Mammals and Birds
Reports To: Curator of Mammals and Birds
Position Summary:
The Assistant Curator of Mammals and Birds (Endotherm team) will help oversee the care of the Mammal, Bird and some Reptiles as well as supervise staff. Reporting to the Curator of Mammals and Birds, this position will develop, implement and enforce policies and procedures relevant to the personnel and the Mammal, Bird and Herp collection at Loveland Living Planet Aquarium. This individual will also help orchestrate all aspects of animal care, including but not limited to; acquisition, disposition, record keeping, husbandry, enrichment, implementation of balanced and nutritional diets, translocations, medical procedures and vaccinations.
Qualifications:
Bachelor’s degree or higher in Zoology, Biology or related field
A minimum 7 years’ proven experience in an aquarium or zoo environment, demonstrating a proven record of animal husbandry, enrichment and exhibition of a variety reptiles, amphibians, fish and invertebrates
Critical Skills/Competencies:
General knowledge of all animal phylum and their characteristics and habits
Awareness of current animal issues in zoos and aquariums and outside in the wild
Ability to successfully manage the animal collection
Understand exhibit design and construction
Recognize any deficiencies in exhibit or animal holding facilities
Ability to prioritize issues affecting animals and staff
Basic knowledge of veterinary procedures and vaccinations
Knowledge of annual budget process and ability to operate within departmental budget
Knowledge and skills to interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems
Knowledge of laws and permits regulating acquisition, disposition, exhibition, husbandry standards and transportation within the US and abroad
Knowledge of concepts, principles and practices of zoo record keeping methods and collection management standards. Working knowledge of ZIMS
Possess excellent communication skills. Must be able to give and take direction: both verbally and written
Ability to multi-task as well as delegate
Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings
Knowledge of dangerous and venomous species handling and protocols a plus
Essential Duties and Responsibilities:
Act as a liaison between upper management and the veterinarians, animal care staff and registrar regarding animal health, care and habitats
Evaluate, approve and oversee all animal enrichment and operant conditioning programs
Develop and enforce standards of animal care policies and procedures for the entire specimen collection
Help schedule, assign and direct endotherm staff and volunteers, as-needed, which includes performance management and disciplinary action
Collaborate with Department Directors on animal habitat designs and renovation
Lead others in the research and development of new habitats and renovations
Lead by example to animal care staff; providing encouragement, coaching, training, mentoring and opportunities for growth, both personally and professionally
Collaborate in the production of all identification labels and interpretive graphics associated with animal exhibits
Represent the department at professional meetings, conferences or in the media as requested by upper management
Works with guest services and marketing with respect to exhibition, visitor experience and special functions
Assist in monitoring the institutional Collection Plan and support the Director of Husbandry in overseeing all public animal programs
Help with crisis management, safety drills and participate in safety meetings with fellow department representatives when required
Other duties as assigned
Certificates, Licenses, Registrations
Valid Utah driver’s license
CPR/First Aid certification, or the ability to obtain it in-house upon employment
Must possess or be willing to obtain current, negative TB test results
Physical Demands of the Job:
Must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds
Stand for long periods of time
Drive aquarium vehicles
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk or hear
Frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
Frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Jan 22, 2024
Full time
Position: Assistant Curator of Mammals and Birds
Reports To: Curator of Mammals and Birds
Position Summary:
The Assistant Curator of Mammals and Birds (Endotherm team) will help oversee the care of the Mammal, Bird and some Reptiles as well as supervise staff. Reporting to the Curator of Mammals and Birds, this position will develop, implement and enforce policies and procedures relevant to the personnel and the Mammal, Bird and Herp collection at Loveland Living Planet Aquarium. This individual will also help orchestrate all aspects of animal care, including but not limited to; acquisition, disposition, record keeping, husbandry, enrichment, implementation of balanced and nutritional diets, translocations, medical procedures and vaccinations.
Qualifications:
Bachelor’s degree or higher in Zoology, Biology or related field
A minimum 7 years’ proven experience in an aquarium or zoo environment, demonstrating a proven record of animal husbandry, enrichment and exhibition of a variety reptiles, amphibians, fish and invertebrates
Critical Skills/Competencies:
General knowledge of all animal phylum and their characteristics and habits
Awareness of current animal issues in zoos and aquariums and outside in the wild
Ability to successfully manage the animal collection
Understand exhibit design and construction
Recognize any deficiencies in exhibit or animal holding facilities
Ability to prioritize issues affecting animals and staff
Basic knowledge of veterinary procedures and vaccinations
Knowledge of annual budget process and ability to operate within departmental budget
Knowledge and skills to interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems
Knowledge of laws and permits regulating acquisition, disposition, exhibition, husbandry standards and transportation within the US and abroad
Knowledge of concepts, principles and practices of zoo record keeping methods and collection management standards. Working knowledge of ZIMS
Possess excellent communication skills. Must be able to give and take direction: both verbally and written
Ability to multi-task as well as delegate
Must have the ability to work flexible hours, including weekdays, weekends, holidays and evenings
Knowledge of dangerous and venomous species handling and protocols a plus
Essential Duties and Responsibilities:
Act as a liaison between upper management and the veterinarians, animal care staff and registrar regarding animal health, care and habitats
Evaluate, approve and oversee all animal enrichment and operant conditioning programs
Develop and enforce standards of animal care policies and procedures for the entire specimen collection
Help schedule, assign and direct endotherm staff and volunteers, as-needed, which includes performance management and disciplinary action
Collaborate with Department Directors on animal habitat designs and renovation
Lead others in the research and development of new habitats and renovations
Lead by example to animal care staff; providing encouragement, coaching, training, mentoring and opportunities for growth, both personally and professionally
Collaborate in the production of all identification labels and interpretive graphics associated with animal exhibits
Represent the department at professional meetings, conferences or in the media as requested by upper management
Works with guest services and marketing with respect to exhibition, visitor experience and special functions
Assist in monitoring the institutional Collection Plan and support the Director of Husbandry in overseeing all public animal programs
Help with crisis management, safety drills and participate in safety meetings with fellow department representatives when required
Other duties as assigned
Certificates, Licenses, Registrations
Valid Utah driver’s license
CPR/First Aid certification, or the ability to obtain it in-house upon employment
Must possess or be willing to obtain current, negative TB test results
Physical Demands of the Job:
Must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds
Stand for long periods of time
Drive aquarium vehicles
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk or hear
Frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls
Frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: Education Manager
Reports To: Director of Education
Position Summary:
The Education Manager leads the Education Team in delivering education programs that are interesting, fun, and educational. They ensure that Aquarium guests, students, and teachers are inspired to explore, discover, and learn about Earth’s diverse ecosystems. The Education Manager is responsible for the creation and management of the Education Department’s programming including: on-site interpretation by Aquarium educators, daily programs offered to the general public, field trips, outreach programs, camps, and other youth, family, and community programs.
The Education Manager evaluates current education programs for impact, engagement, and results. This includes ensuring that programs achieve LLPA mission goals, comply with LLPA policy, increase guest engagement and satisfaction, stay within budget and that school programs are aligned with Utah Core Curriculum.
The Education Manager is responsible for interviewing, onboarding, training, mentoring, and evaluating the performance of Assistant Education Managers and Aquarium Educators.
The education manager works closely with the Director of Education, other LLPA Education Leadership, and all LLPA departments to further the mission of the aquarium throughout the state.
Qualifications :
Bachelor’s degree.
1 year of experience in team management.
Management experience in entertainment/hospitality venues (zoos, aquariums, theme parks).
1 year of experience in formal or informal science (or STEM) education for K-12, with demonstrated experience in program development and evaluation.
Animal handling experience.
Preferred Qualifications :
Bachelor’s degree in a science-related field.
Master’s degree.
3 + years of experience in team management and program development/evaluation.
3 + years of experience in formal or informal science (or STEM) education for K-12 preferred, with demonstrated experience in program development and evaluation.
Bilingual fluency, especially in Spanish/English.
National Association for Interpretation Certified Interpretive Guide status.
Critical Skills/Competencies:
Excellent oral and written communication skills.
Extreme attention to detail and organizational skills.
Capable of creative problem-solving in time-sensitive situations.
Ability to model outstanding work ethic and manage own schedule to include punctuality, dependability, and outstanding time management.
Ability to maintain a team environment based on trust, open communication, and team cohesion.
Excellent conflict resolution and interpersonal communication skills.
Strong computer software/multimedia skills including proficiency in all Microsoft Office applications.
Competency in collecting, organizing, and presenting diverse information about programs and staff.
Maintain a working knowledge of all current education programs.
Maintain a working knowledge of Utah state science standards and requirements.
Professional, helpful attitude and ability to work with a wide variety of people including professionals, children, families, and those with special needs.
Strong understanding of basic science principles and teaching methods.
Strong presenting skills for both formal and informal situations.
Essential Duties and Responsibilities:
Display an outstanding work ethic and model excellence in leadership through LLPAs Five-Keys.
Supervise, train and guide team members in the performance of daily duties, and in achieving department and organizational goals.
Oversee the creation of schedules, monitoring of hours, and preparation of payroll for the Education Team.
Provide the Education team with effective timely communication to ensure that all members understand the team’s objectives and work together to achieve them.
Ensure excellence in the Education Team’s presentation and thematic interpretation skills.
Provide support for Assistant Managers, Leads, and Educators
Evaluate the effectiveness of all education programs, presentations, camps and field trips by conducting comprehensive reviews, collecting data and identifying continuous improvement, opportunities based on best practices.
Work with the Director of Education to Initiate, develop, and oversee the creation of new educational content, programs, camps and interpretive outlines.
Collaborate with organizations outside of LLPA to create partnerships, expand program opportunities and enhance existing educational content.
Responsible for interviewing, onboarding, training, mentoring, and evaluating the performance of Assistant Education Managers and Aquarium Educators.
Conduct regular reviews, including 90-Day, annual and mid-year reviews for staff.
Provide leadership by fostering a cohesive, creative, and comfortable working environment.
Maintain a high-level of quality in staff performance through regular feedback including coaching and discipline when required.
Ensure program and project goals are met
Assist with the management of the safety and maintenance of outreach transportation fleet of vans.
Lead the outreach and field trip programs, including scheduling, planning and organizing trips to schools across Utah, processing receipts and expense reports, and field trips to LLPA.
Assist the Director of Education in creating budgets, annual strategic plans, and department goals.
Collaborate closely with other departments as assigned for project development and general operations.
Provide logistical support to all programs, camps, outreach, and field trips
Assist with seasonal and annual reports for all education department grants.
Attend professional development opportunities to improve education department capabilities.
Participate in fundraising, public relations and the promotion of the organization as needed.
Perform other duties as assigned by Director of Education.
Scope of Position:
Periodic weekend, evening, and overnight work is expected and some holidays
Out of state travel may be required.
Physical Demands of the Job:
Periods of standing and walking
Extended periods of sitting with data entry
Special Working Conditions:
Job will primarily be in an office environment
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Jan 04, 2024
Full time
Position: Education Manager
Reports To: Director of Education
Position Summary:
The Education Manager leads the Education Team in delivering education programs that are interesting, fun, and educational. They ensure that Aquarium guests, students, and teachers are inspired to explore, discover, and learn about Earth’s diverse ecosystems. The Education Manager is responsible for the creation and management of the Education Department’s programming including: on-site interpretation by Aquarium educators, daily programs offered to the general public, field trips, outreach programs, camps, and other youth, family, and community programs.
The Education Manager evaluates current education programs for impact, engagement, and results. This includes ensuring that programs achieve LLPA mission goals, comply with LLPA policy, increase guest engagement and satisfaction, stay within budget and that school programs are aligned with Utah Core Curriculum.
The Education Manager is responsible for interviewing, onboarding, training, mentoring, and evaluating the performance of Assistant Education Managers and Aquarium Educators.
The education manager works closely with the Director of Education, other LLPA Education Leadership, and all LLPA departments to further the mission of the aquarium throughout the state.
Qualifications :
Bachelor’s degree.
1 year of experience in team management.
Management experience in entertainment/hospitality venues (zoos, aquariums, theme parks).
1 year of experience in formal or informal science (or STEM) education for K-12, with demonstrated experience in program development and evaluation.
Animal handling experience.
Preferred Qualifications :
Bachelor’s degree in a science-related field.
Master’s degree.
3 + years of experience in team management and program development/evaluation.
3 + years of experience in formal or informal science (or STEM) education for K-12 preferred, with demonstrated experience in program development and evaluation.
Bilingual fluency, especially in Spanish/English.
National Association for Interpretation Certified Interpretive Guide status.
Critical Skills/Competencies:
Excellent oral and written communication skills.
Extreme attention to detail and organizational skills.
Capable of creative problem-solving in time-sensitive situations.
Ability to model outstanding work ethic and manage own schedule to include punctuality, dependability, and outstanding time management.
Ability to maintain a team environment based on trust, open communication, and team cohesion.
Excellent conflict resolution and interpersonal communication skills.
Strong computer software/multimedia skills including proficiency in all Microsoft Office applications.
Competency in collecting, organizing, and presenting diverse information about programs and staff.
Maintain a working knowledge of all current education programs.
Maintain a working knowledge of Utah state science standards and requirements.
Professional, helpful attitude and ability to work with a wide variety of people including professionals, children, families, and those with special needs.
Strong understanding of basic science principles and teaching methods.
Strong presenting skills for both formal and informal situations.
Essential Duties and Responsibilities:
Display an outstanding work ethic and model excellence in leadership through LLPAs Five-Keys.
Supervise, train and guide team members in the performance of daily duties, and in achieving department and organizational goals.
Oversee the creation of schedules, monitoring of hours, and preparation of payroll for the Education Team.
Provide the Education team with effective timely communication to ensure that all members understand the team’s objectives and work together to achieve them.
Ensure excellence in the Education Team’s presentation and thematic interpretation skills.
Provide support for Assistant Managers, Leads, and Educators
Evaluate the effectiveness of all education programs, presentations, camps and field trips by conducting comprehensive reviews, collecting data and identifying continuous improvement, opportunities based on best practices.
Work with the Director of Education to Initiate, develop, and oversee the creation of new educational content, programs, camps and interpretive outlines.
Collaborate with organizations outside of LLPA to create partnerships, expand program opportunities and enhance existing educational content.
Responsible for interviewing, onboarding, training, mentoring, and evaluating the performance of Assistant Education Managers and Aquarium Educators.
Conduct regular reviews, including 90-Day, annual and mid-year reviews for staff.
Provide leadership by fostering a cohesive, creative, and comfortable working environment.
Maintain a high-level of quality in staff performance through regular feedback including coaching and discipline when required.
Ensure program and project goals are met
Assist with the management of the safety and maintenance of outreach transportation fleet of vans.
Lead the outreach and field trip programs, including scheduling, planning and organizing trips to schools across Utah, processing receipts and expense reports, and field trips to LLPA.
Assist the Director of Education in creating budgets, annual strategic plans, and department goals.
Collaborate closely with other departments as assigned for project development and general operations.
Provide logistical support to all programs, camps, outreach, and field trips
Assist with seasonal and annual reports for all education department grants.
Attend professional development opportunities to improve education department capabilities.
Participate in fundraising, public relations and the promotion of the organization as needed.
Perform other duties as assigned by Director of Education.
Scope of Position:
Periodic weekend, evening, and overnight work is expected and some holidays
Out of state travel may be required.
Physical Demands of the Job:
Periods of standing and walking
Extended periods of sitting with data entry
Special Working Conditions:
Job will primarily be in an office environment
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: Keeper II
Reports To: Curator of Birds & Mammals
Position Summary:
We are currently seeking candidates with a background in mammal, bird, and herp care. The position requires a dedicated individual who will take direction from the Curator of Endotherms as well as the Assistant Curators of Mammals and Birds in carrying out the daily tasks required. This includes all aspects of animal care including: husbandry, welfare, maintenance, and training. The position will participate in and assist with the development of the mammal, reptile and bird training programs, which will consist of behavioral demonstrations presented to the public on a scheduled basis.
Qualifications:
Associate or Bachelor’s degree in Zoology, Biology or related field and a minimum of two years of professional experience working with animals in a zoo or aquarium setting.
In lieu of a college degree, a GED/High School diploma and a minimum of five years of experience working with animals in a zoo or aquarium setting required.
Ability to work a flexible schedule, which will include weekends, evenings, and holidays.
Critical Skills/Competencies:
Experience with a wide range of taxa preferred.
Scuba diving experience/certification preferred.
Essential Duties and Responsibilities:
Provides for the needs of all animal collection including cleaning, feeding, enrichment and training of animals without supervision once trained.
Maintains detailed records pertaining to feeding, exhibit conditions, water quality analysis, behavioral observations, training activities, enrichment and medical procedures.
Actively assesses welfare and needs of animals.
Able to compose protocols and SOPs relevant to the job
Assists in training new animal behaviors through positive reinforcement techniques
Inputs data into Google Drive spreadsheets, ZIMs, and other program logs in a professional and timely manner.
Cooperates with veterinarian and staff for animal health issues, treatments, and veterinary procedures, transfers and crating.
Acts as a resource for Keeper I staff members as well as non-husbandry staff.
At the direction of supervisors, interact with and respond to public/media requests for information.
Participates in various promotional events for the organization as required
Presents a high level of professional oral and written communication.
Maintains a professional attitude, high motivation, and ability to give and receive feedback.
Maintains proper time management: ability to avoid overtime, prioritize, plan, and multitask.
Identifies problems and brings them to the attention of supervisory staff.
Certificates, Licenses, Registrations:
Valid driver’s license.
CPR/First Aid certification or the ability to obtain it in-house upon employment.
Must possess current, negative TB test results or obtain prior to start.
Special Working Conditions:
Must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds, stand for long periods of time and drive aquarium vehicles. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls. The employee is frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Jan 04, 2024
Full time
Position: Keeper II
Reports To: Curator of Birds & Mammals
Position Summary:
We are currently seeking candidates with a background in mammal, bird, and herp care. The position requires a dedicated individual who will take direction from the Curator of Endotherms as well as the Assistant Curators of Mammals and Birds in carrying out the daily tasks required. This includes all aspects of animal care including: husbandry, welfare, maintenance, and training. The position will participate in and assist with the development of the mammal, reptile and bird training programs, which will consist of behavioral demonstrations presented to the public on a scheduled basis.
Qualifications:
Associate or Bachelor’s degree in Zoology, Biology or related field and a minimum of two years of professional experience working with animals in a zoo or aquarium setting.
In lieu of a college degree, a GED/High School diploma and a minimum of five years of experience working with animals in a zoo or aquarium setting required.
Ability to work a flexible schedule, which will include weekends, evenings, and holidays.
Critical Skills/Competencies:
Experience with a wide range of taxa preferred.
Scuba diving experience/certification preferred.
Essential Duties and Responsibilities:
Provides for the needs of all animal collection including cleaning, feeding, enrichment and training of animals without supervision once trained.
Maintains detailed records pertaining to feeding, exhibit conditions, water quality analysis, behavioral observations, training activities, enrichment and medical procedures.
Actively assesses welfare and needs of animals.
Able to compose protocols and SOPs relevant to the job
Assists in training new animal behaviors through positive reinforcement techniques
Inputs data into Google Drive spreadsheets, ZIMs, and other program logs in a professional and timely manner.
Cooperates with veterinarian and staff for animal health issues, treatments, and veterinary procedures, transfers and crating.
Acts as a resource for Keeper I staff members as well as non-husbandry staff.
At the direction of supervisors, interact with and respond to public/media requests for information.
Participates in various promotional events for the organization as required
Presents a high level of professional oral and written communication.
Maintains a professional attitude, high motivation, and ability to give and receive feedback.
Maintains proper time management: ability to avoid overtime, prioritize, plan, and multitask.
Identifies problems and brings them to the attention of supervisory staff.
Certificates, Licenses, Registrations:
Valid driver’s license.
CPR/First Aid certification or the ability to obtain it in-house upon employment.
Must possess current, negative TB test results or obtain prior to start.
Special Working Conditions:
Must frequently lift and/or move up to 25 lbs. and occasionally lift and/or move up to 75 pounds, stand for long periods of time and drive aquarium vehicles. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use hands and fingers to handle, reach or feel and manipulate objects or controls. The employee is frequently required to sit, walk distances, climb, balance, stoop, bend, kneel, crouch and stand for long periods for time.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: Aquarium Educator, Part-time
Reports to: Education Assistant Manager
Position Summary:
The Aquarium Educator’s role is critical to delivering our mission at the Aquarium and throughout Utah. While at the Aquarium, an Educator’s primary responsibility is to enhance the guest experience with high quality interpretive experiences throughout our galleries and education spaces. Educators will interact with Loveland Living Planet Aquarium (LLPA) visitors of all ages and backgrounds to provide inspiring personal engagements and activities or more formal presentations, demonstrations and learning stations. Educators also deliver science education programs to Pre-K – high school students throughout the state and perform a variety of programs both on-grounds at the Aquarium and offsite as assigned.
Educators report directly to Education Assistant Managers. Educators collaborate with assistant managers, managers, and their peer educators to improve interpretation skills and techniques. Educators are required to provide a variety of learning and engagement opportunities for Aquarium guests to enhance their visit.
Education and experience :
Associate’s degree, or two years of completed college credits towards a degree in biology, zoology, marine science, environmental science, education, or a related field is required
Bachelor's degree in biology, zoology, marine science, environmental science, education, or a related field is preferred
Experience interacting with children, small groups and/or large audiences, and the ability to adapt programs to audience age level and size is required
Experience working in a similar guest-related industry such as hospitality, performing arts, teaching, or zoo/aquarium and museum interpretation preferred
Experience in STEM programming; development and implementation are preferred
Must be willing to go through an additional background check required by the UT Public Local Education Agency (LEA)
Bilingual English/Spanish is a plus
Critical Skills/Competencies:
Willingness to go beyond expectations to create a fun and safe environment for guests (and staff alike); Skills include spoken, written, and visual communication skills; active listening; and understanding guest needs and using appropriate judgement to fulfill those needs
Ability to confidently and safely handle and present animals, especially reptiles and insects, after training
Be punctual, communicate clearly with supervisors, and adhere to all attendance protocols
Take direction and evaluation feedback well, ask questions, and collaborate with others while maintaining a professional work attitude. Interpretation evaluation and coaching is a key part of our team’s growth and success
Ability to quickly learn complex and/or factual information, then communicate it to a wide variety of age groups in an engaging and creative manner
Knowledge of science processes, marine biology, zoology and/or ecology with willingness to increase knowledge
Ability to engage with guests for over 2 hours in one continuous session. Must be able to stand during long periods of guest engagement. Must be comfortable working under a wide range of temperature (30-90+°F), noise, and light conditions, including indoor and outdoor settings
Ability to operate company vehicles and follow vehicle protocol. Must keep a favorable driving record and be willing to permit a periodic review of your driving record, if necessary
Ability to follow detailed daily interpretation and monthly shift schedules
Basic computer knowledge and skills
A valid Utah driver’s license, or the willingness to acquire one within 30 days of hire date, is required. Ability and willingness to drive long distances
Essential Duties and Responsibilities:
Educators scheduled for Aquarium interpretation shifts fulfill the following responsibilities:
Write individual interpretation schedules, collect engagement materials (example biofacts), and open galleries
Educate guests during public hours and help close galleries
Educators scheduled for school outreach shifts fulfill the following responsibilities:
Deliver engaging and accurate educational presentations in elementary and secondary schools in Utah
Collect outreach program materials and animals
Travel to Utah schools, teach between 1 and 6 presentations at each school, return program materials and animals after arriving back at the aquarium
Use the remaining time to educate guests in aquarium galleries
Educators scheduled for camp shifts fulfill the following responsibilities:
Prepare activities and classrooms for camp day
Lead or assist with camper check in and check out, all education camp activities, and camper lunch
Clean up classrooms and start preparing for the next day’s activities
Additional responsibilities include:
Additional responsibilities include:
Understand, support and share with others LLPA’s mission and vision
Assist in maintaining a clean working environment; ensure all areas of the Aquarium are organized and hazard free
Deliver engaging and accurate field trip presentations that follow the Utah State Core standards in the Aquarium’s classrooms
Respond to student behaviors effectively/appropriately using effective classroom management techniques
Prepare, manage and utilize presentation supplies and materials appropriately
Assist in educational events and additional programs as needed
Additional duties as assigned
Scope of Position :
Schedule may include weekends, evenings, and holidays (excluding Thanksgiving Day and Christmas Day)
Part-time positions may require one 10-hour shift and two 5-hour shifts a week. Shift duration and frequency may change during employment. For example, employees may be required to work four 5-hour shifts or two 10-hour shifts a week. Shift times vary and may start as early as 6:30 AM and end as late as 11:00 PM. Scheduled days may shift weekly or seasonally based on the education department’s programming needs.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Sep 28, 2023
Full time
Position: Aquarium Educator, Part-time
Reports to: Education Assistant Manager
Position Summary:
The Aquarium Educator’s role is critical to delivering our mission at the Aquarium and throughout Utah. While at the Aquarium, an Educator’s primary responsibility is to enhance the guest experience with high quality interpretive experiences throughout our galleries and education spaces. Educators will interact with Loveland Living Planet Aquarium (LLPA) visitors of all ages and backgrounds to provide inspiring personal engagements and activities or more formal presentations, demonstrations and learning stations. Educators also deliver science education programs to Pre-K – high school students throughout the state and perform a variety of programs both on-grounds at the Aquarium and offsite as assigned.
Educators report directly to Education Assistant Managers. Educators collaborate with assistant managers, managers, and their peer educators to improve interpretation skills and techniques. Educators are required to provide a variety of learning and engagement opportunities for Aquarium guests to enhance their visit.
Education and experience :
Associate’s degree, or two years of completed college credits towards a degree in biology, zoology, marine science, environmental science, education, or a related field is required
Bachelor's degree in biology, zoology, marine science, environmental science, education, or a related field is preferred
Experience interacting with children, small groups and/or large audiences, and the ability to adapt programs to audience age level and size is required
Experience working in a similar guest-related industry such as hospitality, performing arts, teaching, or zoo/aquarium and museum interpretation preferred
Experience in STEM programming; development and implementation are preferred
Must be willing to go through an additional background check required by the UT Public Local Education Agency (LEA)
Bilingual English/Spanish is a plus
Critical Skills/Competencies:
Willingness to go beyond expectations to create a fun and safe environment for guests (and staff alike); Skills include spoken, written, and visual communication skills; active listening; and understanding guest needs and using appropriate judgement to fulfill those needs
Ability to confidently and safely handle and present animals, especially reptiles and insects, after training
Be punctual, communicate clearly with supervisors, and adhere to all attendance protocols
Take direction and evaluation feedback well, ask questions, and collaborate with others while maintaining a professional work attitude. Interpretation evaluation and coaching is a key part of our team’s growth and success
Ability to quickly learn complex and/or factual information, then communicate it to a wide variety of age groups in an engaging and creative manner
Knowledge of science processes, marine biology, zoology and/or ecology with willingness to increase knowledge
Ability to engage with guests for over 2 hours in one continuous session. Must be able to stand during long periods of guest engagement. Must be comfortable working under a wide range of temperature (30-90+°F), noise, and light conditions, including indoor and outdoor settings
Ability to operate company vehicles and follow vehicle protocol. Must keep a favorable driving record and be willing to permit a periodic review of your driving record, if necessary
Ability to follow detailed daily interpretation and monthly shift schedules
Basic computer knowledge and skills
A valid Utah driver’s license, or the willingness to acquire one within 30 days of hire date, is required. Ability and willingness to drive long distances
Essential Duties and Responsibilities:
Educators scheduled for Aquarium interpretation shifts fulfill the following responsibilities:
Write individual interpretation schedules, collect engagement materials (example biofacts), and open galleries
Educate guests during public hours and help close galleries
Educators scheduled for school outreach shifts fulfill the following responsibilities:
Deliver engaging and accurate educational presentations in elementary and secondary schools in Utah
Collect outreach program materials and animals
Travel to Utah schools, teach between 1 and 6 presentations at each school, return program materials and animals after arriving back at the aquarium
Use the remaining time to educate guests in aquarium galleries
Educators scheduled for camp shifts fulfill the following responsibilities:
Prepare activities and classrooms for camp day
Lead or assist with camper check in and check out, all education camp activities, and camper lunch
Clean up classrooms and start preparing for the next day’s activities
Additional responsibilities include:
Additional responsibilities include:
Understand, support and share with others LLPA’s mission and vision
Assist in maintaining a clean working environment; ensure all areas of the Aquarium are organized and hazard free
Deliver engaging and accurate field trip presentations that follow the Utah State Core standards in the Aquarium’s classrooms
Respond to student behaviors effectively/appropriately using effective classroom management techniques
Prepare, manage and utilize presentation supplies and materials appropriately
Assist in educational events and additional programs as needed
Additional duties as assigned
Scope of Position :
Schedule may include weekends, evenings, and holidays (excluding Thanksgiving Day and Christmas Day)
Part-time positions may require one 10-hour shift and two 5-hour shifts a week. Shift duration and frequency may change during employment. For example, employees may be required to work four 5-hour shifts or two 10-hour shifts a week. Shift times vary and may start as early as 6:30 AM and end as late as 11:00 PM. Scheduled days may shift weekly or seasonally based on the education department’s programming needs.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: Aquarium Educator, Full-time
Reports to: Education Assistant Manager
Position Summary:
The Aquarium Educator’s role is critical to delivering our mission at the Aquarium and throughout Utah. While at the Aquarium, an Educator’s primary responsibility is to enhance the guest experience with high quality interpretive experiences throughout our galleries and education spaces. Educators will interact with Loveland Living Planet Aquarium (LLPA) visitors of all ages and backgrounds to provide inspiring personal engagements and activities or more formal presentations, demonstrations and learning stations. Educators also deliver science education programs to Pre-K – high school students throughout the state and perform a variety of programs both on-grounds at the Aquarium and offsite as assigned.
Educators report directly to Education Assistant Managers. Educators collaborate with assistant managers, managers, and their peer educators to improve interpretation skills and techniques. Educators are required to provide a variety of learning and engagement opportunities for Aquarium guests to enhance their visit.
Education and experience :
Associate’s degree, or two years of completed college credits towards a degree in biology, zoology, marine science, environmental science, education, or a related field is required
Bachelor's degree in biology, zoology, marine science, environmental science, education, or a related field is preferred
Experience interacting with children, small groups and/or large audiences, and the ability to adapt programs to audience age level and size is required
Experience working in a similar guest-related industry such as hospitality, performing arts, teaching, or zoo/aquarium and museum interpretation preferred
Experience in STEM programming; development and implementation are preferred
Must be willing to go through an additional background check required by the UT Public Local Education Agency (LEA)
Bilingual English/Spanish is a plus
Critical Skills/Competencies:
Willingness to go beyond expectations to create a fun and safe environment for guests (and staff alike); Skills include spoken, written, and visual communication skills; active listening; and understanding guest needs and using appropriate judgement to fulfill those needs
Ability to confidently and safely handle and present animals, especially reptiles and insects, after training
Be punctual, communicate clearly with supervisors, and adhere to all attendance protocols
Take direction and evaluation feedback well, ask questions, and collaborate with others while maintaining a professional work attitude. Interpretation evaluation and coaching is a key part of our team’s growth and success
Ability to quickly learn complex and/or factual information, then communicate it to a wide variety of age groups in an engaging and creative manner
Knowledge of science processes, marine biology, zoology and/or ecology with willingness to increase knowledge
Ability to engage with guests for over 2 hours in one continuous session. Must be able to stand during long periods of guest engagement. Must be comfortable working under a wide range of temperature (30-90+°F), noise, and light conditions, including indoor and outdoor settings
Ability to operate company vehicles and follow vehicle protocol. Must keep a favorable driving record and be willing to permit a periodic review of your driving record, if necessary
Ability to follow detailed daily interpretation and monthly shift schedules
Basic computer knowledge and skills
A valid Utah driver’s license, or the willingness to acquire one within 30 days of hire date, is required. Ability and willingness to drive long distances
Essential Duties and Responsibilities:
Educators scheduled for Aquarium interpretation shifts fulfill the following responsibilities:
Write individual interpretation schedules, collect engagement materials (example biofacts), and open galleries
Educate guests during public hours and help close galleries
Educators scheduled for school outreach shifts fulfill the following responsibilities:
Deliver engaging and accurate educational presentations in elementary and secondary schools in Utah
Collect outreach program materials and animals
Travel to Utah schools, teach between 1 and 6 presentations at each school, return program materials and animals after arriving back at the aquarium
Use the remaining time to educate guests in aquarium galleries
Educators scheduled for camp shifts fulfill the following responsibilities:
Prepare activities and classrooms for camp day
Lead or assist with camper check in and check out, all education camp activities, and camper lunch
Clean up classrooms and start preparing for the next day’s activities
Additional responsibilities include:
Understand, support and share with others LLPA’s mission and vision
Assist in maintaining a clean working environment; ensure all areas of the Aquarium are organized and hazard free
Deliver engaging and accurate field trip presentations that follow the Utah State Core standards in the Aquarium’s classrooms
Respond to student behaviors effectively/appropriately using effective classroom management techniques
Prepare, manage and utilize presentation supplies and materials appropriately
Assist in educational events and additional programs as needed
Additional duties as assigned
Scope of Position:
Schedule may include weekends, evenings, and holidays (excluding Thanksgiving Day and Christmas Day)
Full-time positions require four 10-hour shifts a week. Shift times vary and may start as early as 6:30 AM and end as late as 11:00 PM. Scheduled days may shift weekly or seasonally based on the education department’s programming needs.
Benefits:
The Loveland Living Planet Aquarium provides an array of benefits that include:
Medical/Dental/Vision Insurance and other optional benefits, Health Savings Account (HSA) or Flexible Spending Account (FSA), Pet Insurance, Bereavement Leave, New Child Leave, Short-Term and Long-Term Disability Insurance, Paid Holidays, PTO, and 401k.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Sep 28, 2023
Full time
Position: Aquarium Educator, Full-time
Reports to: Education Assistant Manager
Position Summary:
The Aquarium Educator’s role is critical to delivering our mission at the Aquarium and throughout Utah. While at the Aquarium, an Educator’s primary responsibility is to enhance the guest experience with high quality interpretive experiences throughout our galleries and education spaces. Educators will interact with Loveland Living Planet Aquarium (LLPA) visitors of all ages and backgrounds to provide inspiring personal engagements and activities or more formal presentations, demonstrations and learning stations. Educators also deliver science education programs to Pre-K – high school students throughout the state and perform a variety of programs both on-grounds at the Aquarium and offsite as assigned.
Educators report directly to Education Assistant Managers. Educators collaborate with assistant managers, managers, and their peer educators to improve interpretation skills and techniques. Educators are required to provide a variety of learning and engagement opportunities for Aquarium guests to enhance their visit.
Education and experience :
Associate’s degree, or two years of completed college credits towards a degree in biology, zoology, marine science, environmental science, education, or a related field is required
Bachelor's degree in biology, zoology, marine science, environmental science, education, or a related field is preferred
Experience interacting with children, small groups and/or large audiences, and the ability to adapt programs to audience age level and size is required
Experience working in a similar guest-related industry such as hospitality, performing arts, teaching, or zoo/aquarium and museum interpretation preferred
Experience in STEM programming; development and implementation are preferred
Must be willing to go through an additional background check required by the UT Public Local Education Agency (LEA)
Bilingual English/Spanish is a plus
Critical Skills/Competencies:
Willingness to go beyond expectations to create a fun and safe environment for guests (and staff alike); Skills include spoken, written, and visual communication skills; active listening; and understanding guest needs and using appropriate judgement to fulfill those needs
Ability to confidently and safely handle and present animals, especially reptiles and insects, after training
Be punctual, communicate clearly with supervisors, and adhere to all attendance protocols
Take direction and evaluation feedback well, ask questions, and collaborate with others while maintaining a professional work attitude. Interpretation evaluation and coaching is a key part of our team’s growth and success
Ability to quickly learn complex and/or factual information, then communicate it to a wide variety of age groups in an engaging and creative manner
Knowledge of science processes, marine biology, zoology and/or ecology with willingness to increase knowledge
Ability to engage with guests for over 2 hours in one continuous session. Must be able to stand during long periods of guest engagement. Must be comfortable working under a wide range of temperature (30-90+°F), noise, and light conditions, including indoor and outdoor settings
Ability to operate company vehicles and follow vehicle protocol. Must keep a favorable driving record and be willing to permit a periodic review of your driving record, if necessary
Ability to follow detailed daily interpretation and monthly shift schedules
Basic computer knowledge and skills
A valid Utah driver’s license, or the willingness to acquire one within 30 days of hire date, is required. Ability and willingness to drive long distances
Essential Duties and Responsibilities:
Educators scheduled for Aquarium interpretation shifts fulfill the following responsibilities:
Write individual interpretation schedules, collect engagement materials (example biofacts), and open galleries
Educate guests during public hours and help close galleries
Educators scheduled for school outreach shifts fulfill the following responsibilities:
Deliver engaging and accurate educational presentations in elementary and secondary schools in Utah
Collect outreach program materials and animals
Travel to Utah schools, teach between 1 and 6 presentations at each school, return program materials and animals after arriving back at the aquarium
Use the remaining time to educate guests in aquarium galleries
Educators scheduled for camp shifts fulfill the following responsibilities:
Prepare activities and classrooms for camp day
Lead or assist with camper check in and check out, all education camp activities, and camper lunch
Clean up classrooms and start preparing for the next day’s activities
Additional responsibilities include:
Understand, support and share with others LLPA’s mission and vision
Assist in maintaining a clean working environment; ensure all areas of the Aquarium are organized and hazard free
Deliver engaging and accurate field trip presentations that follow the Utah State Core standards in the Aquarium’s classrooms
Respond to student behaviors effectively/appropriately using effective classroom management techniques
Prepare, manage and utilize presentation supplies and materials appropriately
Assist in educational events and additional programs as needed
Additional duties as assigned
Scope of Position:
Schedule may include weekends, evenings, and holidays (excluding Thanksgiving Day and Christmas Day)
Full-time positions require four 10-hour shifts a week. Shift times vary and may start as early as 6:30 AM and end as late as 11:00 PM. Scheduled days may shift weekly or seasonally based on the education department’s programming needs.
Benefits:
The Loveland Living Planet Aquarium provides an array of benefits that include:
Medical/Dental/Vision Insurance and other optional benefits, Health Savings Account (HSA) or Flexible Spending Account (FSA), Pet Insurance, Bereavement Leave, New Child Leave, Short-Term and Long-Term Disability Insurance, Paid Holidays, PTO, and 401k.
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Position: SENIOR VICE PRESIDENT OF OPERATIONS
Reports To: Chief Executive Officer (CEO)
Salary: Dependent on experience
Location: On-Site
ABOUT THE LOVELAND LIVING PLANET AQUARIUM
Loveland Living Planet Aquarium (LLPA) is a 501(c) (3) nonprofit organization that inspires people to explore, discover, and learn about Earth’s diverse ecosystems. A world-class facility, the Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million visitors. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. The Rio Tinto Kennecott Plaza includes an outdoor, nine-acre space, virtual reality experience, peaceful gardens, artistic sculptures, and unique event facility. The Aquarium is expanding to create a new 120,000 square foot Science Learning Center to further our mission. Loveland Living Planet Aquarium is accredited by the Association of Zoos and Aquariums (AZA).
JOB SUMMARY
LLPA is seeking a Senior Vice President of Operations to oversee the aquarium’s business performance. The SVP of Operations will be responsible for all aspects of the daily operations of the Loveland Living Planet Aquarium. This position will evaluate the short- and long-term success of LLPA’s exhibits, events, and conservation efforts. The Senior Vice President of Operations will work alongside a senior leadership team to develop and execute long-term financial and strategic goals. This role will leverage procurement and community partnerships to optimize the day-to-day business practices of the aquarium. This role will also ensure daily business practices effectively contribute to long-term aquarium goals, produce maximum efficiency, and adhere to relevant laws, regulations, policies, and accreditation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategic Leadership
Establish, implement, and communicate the strategic direction of the aquarium’s operations division
Collaborate with senior leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems
Guide the development, tracking, and reporting of guest and market research to deliver actionable KPIs
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ascertain departmental decisions and project plans such as those for staffing, development, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision
Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution
Review and approve cost-control reports, cost estimates, and staffing requirements for projects
Present periodic performance reports and metrics to the chief executive officer and other leadership
Maintain knowledge of emerging technologies and trends in operations management
Identify training needs and ensure proper training is developed and provided
Develop short- and long-range goals; evaluate results and provide regular reporting of progress towards such goals
Ensure systems and standard operating procedures are up to date; assist in company policy development and documentation
Financial and Contract Management
Manage $15 million+ in operations
Analyze financial statements and establish controls to safeguard funds; review income and costs relative to goals; take corrective action as necessary
Oversee preparation of annual budget for each department managed
Seek additional revenue opportunities and business growth to increase the Aquarium's market share in General Attendance, Membership and Group Sales
Work closely with cafe, facility rental, and gift shop partners to ensure continuity of brand compliance, guest experience, and optimal revenue generation
Manage vendor performance and negotiate vendor contracts
Team and Guest Experience
Train team members on the importance of, and techniques in, providing world-class guest service
Work with Human Resources to drive a diverse and inclusive culture, enhanced with team member engagement, growth, development, etc.; ensure that performance of all department personnel is evaluated regularly and new team members are appropriately trained
Identify opportunities for staff growth and development, and mentor staff to realize the opportunities
Create new, and improve upon current, product and programs for our guests
Work with Marketing Department in advertising opportunities in Utah and other surrounding markets
Continuous Improvement
Ensure best practices in husbandry are in place and that animal collection is healthy and secure
Oversee preparation for and ensure successful AZA accreditation and maintenance of accredited status
Interface with other local attraction associations and attend professional networking meetings to keep up-to-date on current information and developments in the industry
Work closely with vendors and IT staff to develop and customize ticketing software, address hardware needs and to oversee use of the system
Partner with IT to ensure network function and security
Ensure systems and standard operating procedures are up to date
Oversee regulatory compliance with all policies and procedures and monitor the internal control environment of departments
Maintain emergency response and safety preparedness and procedures
REQUIRED QUALIFICATIONS
Education
Bachelor’s degree in an industry-related field, such as (but not limited to) Business Administration, Hospitality Management, Economics, Finance, or Organizational Leadership
Experience
10 years of professional, on-the -job experience, at least 5 of those years must be in aquariums, zoos, or hospitality and attractions
Skills and Abilities
Strong administrative skills
Ability to lead, motivate, delegate, upskill, coach, and resolve conflict among direct reports, team members and peers
Creative problem-solver with the capability to improve the quality of current practices and procedures
Skilled analyst of records and trends in order to create an effective data-driven strategy
Out-of-the-box thinker who understands the power of marketing/public relations and has a successful track record in driving the adoption of technology products and services
An energetic, creative, and credible leader with high ethical standards
Proven ability to cope with conflict, stress, and crisis situations
Thorough knowledge of animal wellness standards
Excellent verbal and written communication skills
Capable of meeting performance standards and deadlines even in high-pressure situations
Proficient with digital workplace solutions including, but not limited to, Microsoft Office, Adobe Creative Cloud, accounting and ticketing software
Physical Requirements :
A successful candidate will be able to perform the following physical requirements with or without reasonable accommodation
Travel in- and outside the facility to conduct safety inspections
Prolonged periods sitting at a desk and working on a computer
Stand, stoop, kneel, crouch, crawl, and run
Close vision, distance vision, peripheral vision, and depth perception
Routinely lift and move up to 50 pounds
Working hours may include evenings, holidays, and weekends
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
Aug 29, 2023
Full time
Position: SENIOR VICE PRESIDENT OF OPERATIONS
Reports To: Chief Executive Officer (CEO)
Salary: Dependent on experience
Location: On-Site
ABOUT THE LOVELAND LIVING PLANET AQUARIUM
Loveland Living Planet Aquarium (LLPA) is a 501(c) (3) nonprofit organization that inspires people to explore, discover, and learn about Earth’s diverse ecosystems. A world-class facility, the Aquarium provides learning opportunities for all levels, interests, and ages. Since opening its new facility in Draper in March 2014, the Aquarium has welcomed over eight million visitors. Home to more than 4,000 animals representing 650 species, the Aquarium showcases ecosystems from around the planet including kelp forests, coral reefs, the deep ocean, Antarctic waters, Asian cloud forests, South American rain forests, and the waterways of our home state of Utah. The Rio Tinto Kennecott Plaza includes an outdoor, nine-acre space, virtual reality experience, peaceful gardens, artistic sculptures, and unique event facility. The Aquarium is expanding to create a new 120,000 square foot Science Learning Center to further our mission. Loveland Living Planet Aquarium is accredited by the Association of Zoos and Aquariums (AZA).
JOB SUMMARY
LLPA is seeking a Senior Vice President of Operations to oversee the aquarium’s business performance. The SVP of Operations will be responsible for all aspects of the daily operations of the Loveland Living Planet Aquarium. This position will evaluate the short- and long-term success of LLPA’s exhibits, events, and conservation efforts. The Senior Vice President of Operations will work alongside a senior leadership team to develop and execute long-term financial and strategic goals. This role will leverage procurement and community partnerships to optimize the day-to-day business practices of the aquarium. This role will also ensure daily business practices effectively contribute to long-term aquarium goals, produce maximum efficiency, and adhere to relevant laws, regulations, policies, and accreditation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategic Leadership
Establish, implement, and communicate the strategic direction of the aquarium’s operations division
Collaborate with senior leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems
Guide the development, tracking, and reporting of guest and market research to deliver actionable KPIs
Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
Ascertain departmental decisions and project plans such as those for staffing, development, material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision
Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution
Review and approve cost-control reports, cost estimates, and staffing requirements for projects
Present periodic performance reports and metrics to the chief executive officer and other leadership
Maintain knowledge of emerging technologies and trends in operations management
Identify training needs and ensure proper training is developed and provided
Develop short- and long-range goals; evaluate results and provide regular reporting of progress towards such goals
Ensure systems and standard operating procedures are up to date; assist in company policy development and documentation
Financial and Contract Management
Manage $15 million+ in operations
Analyze financial statements and establish controls to safeguard funds; review income and costs relative to goals; take corrective action as necessary
Oversee preparation of annual budget for each department managed
Seek additional revenue opportunities and business growth to increase the Aquarium's market share in General Attendance, Membership and Group Sales
Work closely with cafe, facility rental, and gift shop partners to ensure continuity of brand compliance, guest experience, and optimal revenue generation
Manage vendor performance and negotiate vendor contracts
Team and Guest Experience
Train team members on the importance of, and techniques in, providing world-class guest service
Work with Human Resources to drive a diverse and inclusive culture, enhanced with team member engagement, growth, development, etc.; ensure that performance of all department personnel is evaluated regularly and new team members are appropriately trained
Identify opportunities for staff growth and development, and mentor staff to realize the opportunities
Create new, and improve upon current, product and programs for our guests
Work with Marketing Department in advertising opportunities in Utah and other surrounding markets
Continuous Improvement
Ensure best practices in husbandry are in place and that animal collection is healthy and secure
Oversee preparation for and ensure successful AZA accreditation and maintenance of accredited status
Interface with other local attraction associations and attend professional networking meetings to keep up-to-date on current information and developments in the industry
Work closely with vendors and IT staff to develop and customize ticketing software, address hardware needs and to oversee use of the system
Partner with IT to ensure network function and security
Ensure systems and standard operating procedures are up to date
Oversee regulatory compliance with all policies and procedures and monitor the internal control environment of departments
Maintain emergency response and safety preparedness and procedures
REQUIRED QUALIFICATIONS
Education
Bachelor’s degree in an industry-related field, such as (but not limited to) Business Administration, Hospitality Management, Economics, Finance, or Organizational Leadership
Experience
10 years of professional, on-the -job experience, at least 5 of those years must be in aquariums, zoos, or hospitality and attractions
Skills and Abilities
Strong administrative skills
Ability to lead, motivate, delegate, upskill, coach, and resolve conflict among direct reports, team members and peers
Creative problem-solver with the capability to improve the quality of current practices and procedures
Skilled analyst of records and trends in order to create an effective data-driven strategy
Out-of-the-box thinker who understands the power of marketing/public relations and has a successful track record in driving the adoption of technology products and services
An energetic, creative, and credible leader with high ethical standards
Proven ability to cope with conflict, stress, and crisis situations
Thorough knowledge of animal wellness standards
Excellent verbal and written communication skills
Capable of meeting performance standards and deadlines even in high-pressure situations
Proficient with digital workplace solutions including, but not limited to, Microsoft Office, Adobe Creative Cloud, accounting and ticketing software
Physical Requirements :
A successful candidate will be able to perform the following physical requirements with or without reasonable accommodation
Travel in- and outside the facility to conduct safety inspections
Prolonged periods sitting at a desk and working on a computer
Stand, stoop, kneel, crouch, crawl, and run
Close vision, distance vision, peripheral vision, and depth perception
Routinely lift and move up to 50 pounds
Working hours may include evenings, holidays, and weekends
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.