Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Shelver Clerk (Seasonal)
$14.78 / hour. Seasonal positions available up to 30 hours per week, June - August.
Williamsburg Regional Library, a nationally recognized, star-rated library, is looking for a public-service focused individual to join our shelver team for the summer. WRL contributes to a strong, informed, and resilient community by providing access to resources, programs, and public spaces. WRL delivers outstanding and equitable library services to all members of a diverse region. Shelver Clerks perform responsible work processing incoming library materials on an automated system, keeping library shelves in order and handling simple administrative support duties.
WRL offers a collaborative, collegial, and flexible work environment with an emphasis on always adapting to meet the changing needs of our users. WRL is committed to equal opportunity in its employment practices. WRL values diversity and invites applications from all candidates, including those who identify with underrepresented groups. Responsibilities:
Checks in library materials on automated system; changes the status of items on computer as needed.
Checks and empties all book and audiovisual drops; clears tables and shelving carts of library materials.
Sorts and shelves library materials; shelf reads to maintain shelf order; adjusts collection as needed to relieve overcrowding.
Assists in the opening and closing of the library and maintaining neatness of public areas of library.
Assists with implementing new procedures; assists supervisor with training of new Shelver Clerks.
Performs general administrative support duties such as making copies of handouts and other materials as needed.
May participate in library-wide committees or initiatives, or attend staff development programs, workshops or conferences.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in a library; customer service experience preferred.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to compare names and numbers quickly, resulting in a working knowledge of the Dewey Decimal System; learn and work with the integrated library system; understand and quickly, accurately and independently carry out oral and written instructions; work under minimal supervision; work well with staff members and maintain good work habits in an open space; follow through on numerous details and work well under pressure.
Click here for full job description. Accepting application until 11:59PM EST on 05/03/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Apr 27, 2024
Seasonal
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Shelver Clerk (Seasonal)
$14.78 / hour. Seasonal positions available up to 30 hours per week, June - August.
Williamsburg Regional Library, a nationally recognized, star-rated library, is looking for a public-service focused individual to join our shelver team for the summer. WRL contributes to a strong, informed, and resilient community by providing access to resources, programs, and public spaces. WRL delivers outstanding and equitable library services to all members of a diverse region. Shelver Clerks perform responsible work processing incoming library materials on an automated system, keeping library shelves in order and handling simple administrative support duties.
WRL offers a collaborative, collegial, and flexible work environment with an emphasis on always adapting to meet the changing needs of our users. WRL is committed to equal opportunity in its employment practices. WRL values diversity and invites applications from all candidates, including those who identify with underrepresented groups. Responsibilities:
Checks in library materials on automated system; changes the status of items on computer as needed.
Checks and empties all book and audiovisual drops; clears tables and shelving carts of library materials.
Sorts and shelves library materials; shelf reads to maintain shelf order; adjusts collection as needed to relieve overcrowding.
Assists in the opening and closing of the library and maintaining neatness of public areas of library.
Assists with implementing new procedures; assists supervisor with training of new Shelver Clerks.
Performs general administrative support duties such as making copies of handouts and other materials as needed.
May participate in library-wide committees or initiatives, or attend staff development programs, workshops or conferences.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in a library; customer service experience preferred.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to compare names and numbers quickly, resulting in a working knowledge of the Dewey Decimal System; learn and work with the integrated library system; understand and quickly, accurately and independently carry out oral and written instructions; work under minimal supervision; work well with staff members and maintain good work habits in an open space; follow through on numerous details and work well under pressure.
Click here for full job description. Accepting application until 11:59PM EST on 05/03/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
IsI is looking for a skilled Security Control Software Support Specialist to join our team. In this role, you will be responsible for providing technical assistance, troubleshooting software issues, and ensuring smooth operations for our clients. If you have a passion for problem-solving and excellent communication skills, we’d love to hear from you!
Duties/Responsibilities:
Maintain regular dialogue with clients in order to report improvement tickets to enhance current processes as well as future program development.
Collaborate with developers to track issue status.
Facilitate client onboarding, including web demonstrations, training, and data migrations.
Serve as the primary contact for software configuration setup.
Distribute user access while maintaining security by assigning appropriate roles.
Aid in the process of client departures ensuring timely closures, data transfers and client satisfaction.
Train both staff and clients on newly released features and best practices.
Build custom reports and ensure data integrity.
Identify areas for process enhancement and report improvement tickets in Jira.
Collaborate with the Security Control Working Group to enhance current processes.
Troubleshoot Tier 1 and Tier 2 software issues promptly.
Determine priority levels for Tier 3 support requests.
Configure server settings across various environments.
Stress test software on multiple environments and servers to validate workflows.
Update HTML for notification templates within the Sec-Con software.
Assist in creating user guides and contribute to the Knowledge Center.
Participate in miscellaneous projects related to data integrity.
Qualifications:
US Citizenship Required
Experience with Microsoft 365 Applications
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
What we offer:
The salary range for this role is $50,000-$55,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
Apr 11, 2024
Full time
IsI is looking for a skilled Security Control Software Support Specialist to join our team. In this role, you will be responsible for providing technical assistance, troubleshooting software issues, and ensuring smooth operations for our clients. If you have a passion for problem-solving and excellent communication skills, we’d love to hear from you!
Duties/Responsibilities:
Maintain regular dialogue with clients in order to report improvement tickets to enhance current processes as well as future program development.
Collaborate with developers to track issue status.
Facilitate client onboarding, including web demonstrations, training, and data migrations.
Serve as the primary contact for software configuration setup.
Distribute user access while maintaining security by assigning appropriate roles.
Aid in the process of client departures ensuring timely closures, data transfers and client satisfaction.
Train both staff and clients on newly released features and best practices.
Build custom reports and ensure data integrity.
Identify areas for process enhancement and report improvement tickets in Jira.
Collaborate with the Security Control Working Group to enhance current processes.
Troubleshoot Tier 1 and Tier 2 software issues promptly.
Determine priority levels for Tier 3 support requests.
Configure server settings across various environments.
Stress test software on multiple environments and servers to validate workflows.
Update HTML for notification templates within the Sec-Con software.
Assist in creating user guides and contribute to the Knowledge Center.
Participate in miscellaneous projects related to data integrity.
Qualifications:
US Citizenship Required
Experience with Microsoft 365 Applications
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
What we offer:
The salary range for this role is $50,000-$55,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Apr 02, 2024
Full time
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
The Prince George's County Memorial Library System (PGCMLS) seeks a creative Media Production Specialist who brings not only technical expertise, but also a willingness to push the boundaries of what content is expected from a public library - providing eye-catching, thought-provoking, and memorable stories and imagery through photos, video, and sound. You will have the opportunity to work with staff throughout all departments of the Library, with executives and with partner organizations. Job Summary: The Media Production Specialist serves as a subject matter expert on all aspects of media production, and is responsible for video production, live sound engineering, photography, audio/video post production under the direction of the Communications Manager. Production duties include social media content creation, documentary photography, oral history and podcast recording and editing, and contributing to major library creative team campaigns and initiatives. You will also contribute to reporting on PGCMLS Communications Department activities for internal and external audiences. Qualifications: Bachelor’s degree in marketing, public relations, journalism, film, sound design/engineering, photography, or a related field required. Three or more years of experience media production (photo/video/sound) for an institution or business. Ability to use professional mirrorless hybrid camera systems, cinema grade video cameras, live streaming devices, and external video recorders with high quality output. High-level user with production software and apps such as Adobe Creative Cloud (Premiere Pro, Lightroom, Photoshop, After Effects, etc.), Canva, OBS, DAWs, and software plug-ins. Ability to provide documentary photo and video support for library events, meetings, and programs that may require extensive setups and multiple hours of standing and movement around PGCMLS and partner venues. Ability to adapt to and learn new video and photo tech, including multiple photo and video camera systems, software applications, PA systems, field recording equipment, and livestream broadcast switchers.
The full job posting can be found on www.pgcmls.info.
Apr 02, 2024
Full time
The Prince George's County Memorial Library System (PGCMLS) seeks a creative Media Production Specialist who brings not only technical expertise, but also a willingness to push the boundaries of what content is expected from a public library - providing eye-catching, thought-provoking, and memorable stories and imagery through photos, video, and sound. You will have the opportunity to work with staff throughout all departments of the Library, with executives and with partner organizations. Job Summary: The Media Production Specialist serves as a subject matter expert on all aspects of media production, and is responsible for video production, live sound engineering, photography, audio/video post production under the direction of the Communications Manager. Production duties include social media content creation, documentary photography, oral history and podcast recording and editing, and contributing to major library creative team campaigns and initiatives. You will also contribute to reporting on PGCMLS Communications Department activities for internal and external audiences. Qualifications: Bachelor’s degree in marketing, public relations, journalism, film, sound design/engineering, photography, or a related field required. Three or more years of experience media production (photo/video/sound) for an institution or business. Ability to use professional mirrorless hybrid camera systems, cinema grade video cameras, live streaming devices, and external video recorders with high quality output. High-level user with production software and apps such as Adobe Creative Cloud (Premiere Pro, Lightroom, Photoshop, After Effects, etc.), Canva, OBS, DAWs, and software plug-ins. Ability to provide documentary photo and video support for library events, meetings, and programs that may require extensive setups and multiple hours of standing and movement around PGCMLS and partner venues. Ability to adapt to and learn new video and photo tech, including multiple photo and video camera systems, software applications, PA systems, field recording equipment, and livestream broadcast switchers.
The full job posting can be found on www.pgcmls.info.
The Prince George's County Memorial Library System (PGCMLS) seeks a creative Marketing Specialist who finds inventive and engaging methods of conveying an institution's vision, values, and messaging. You appreciate the richly diverse perspectives of a metropolitan library community and take an inclusive and open-minded approach to interacting with them. When presented with a challenge, you analyze the situation, identify key goals and roadblocks, and strategize a path to success. You are a self-motivated project lead that provides support, direction, and creates synergies within your work teams and groups. You have a passion and broad skill set for creating high quality visual and written marketing tools. Job Summary: The Marketing Specialist supports and promotes a strong positive public image for the Library through marketing and social media campaigns. Increases awareness, understanding and engagement with library services and resources. Analyzes and communicates market data. Evaluates effectiveness of marketing efforts. Represents the library in the community. Qualifications: Bachelor’s degree in communications, marketing, or a related field required. Master’s degree or commensurate experience in a related field preferred. Three or more years of experience coordinating marketing for an institution or business. Graphic design skills preferred. Current knowledge of marketing, content development, and community relations practices required. Excellent communication and customer service skills required, responsive and personable. High-level user with Google Suite, Microsoft Office, email marketing platforms, social media, and Adobe Creative Suite. Copy editing skills in multiple editorial styles, including AP style.
The full job posting can be found on www.pgcmls.info.
Apr 02, 2024
Full time
The Prince George's County Memorial Library System (PGCMLS) seeks a creative Marketing Specialist who finds inventive and engaging methods of conveying an institution's vision, values, and messaging. You appreciate the richly diverse perspectives of a metropolitan library community and take an inclusive and open-minded approach to interacting with them. When presented with a challenge, you analyze the situation, identify key goals and roadblocks, and strategize a path to success. You are a self-motivated project lead that provides support, direction, and creates synergies within your work teams and groups. You have a passion and broad skill set for creating high quality visual and written marketing tools. Job Summary: The Marketing Specialist supports and promotes a strong positive public image for the Library through marketing and social media campaigns. Increases awareness, understanding and engagement with library services and resources. Analyzes and communicates market data. Evaluates effectiveness of marketing efforts. Represents the library in the community. Qualifications: Bachelor’s degree in communications, marketing, or a related field required. Master’s degree or commensurate experience in a related field preferred. Three or more years of experience coordinating marketing for an institution or business. Graphic design skills preferred. Current knowledge of marketing, content development, and community relations practices required. Excellent communication and customer service skills required, responsive and personable. High-level user with Google Suite, Microsoft Office, email marketing platforms, social media, and Adobe Creative Suite. Copy editing skills in multiple editorial styles, including AP style.
The full job posting can be found on www.pgcmls.info.
Job Summary
The Department Information Systems Coordinator (DISC) provides technical assistance and support to the Sheriff’s Office, Jail Services, and other local law enforcement agencies in planning, developing, and operating a regional law enforcement information network. This position will work directly within Clark County Information Technology (IT) and collaborate with Clark County Sheriff’s Office (CCSO) management, with key responsibilities of overseeing database and application technologies used in reporting; optimizing systems for information analysis; and coordinating related enforcement activities among multiple agencies. These responsibilities necessitate both a thorough understanding of the department processes and workflow, and comprehensive knowledge of the capabilities of the available computer software and programs as well as various niche technology products specific to law enforcement. Duties typically include, but are not limited to: Assist in the installation, administration, and support of various CCSO, Jail Services, and vendor-based hardware and software systems/applications. • Participate in evaluating, recommending, and selecting application and/or hardware products needed to support the Sheriff’s Office or partner agencies. • Assist users on day-to-day computer related issues such as setting changes, printer issues, burn CDs/DVDs, file recovery, and general application use. • Provide initial or secondary troubleshooting on system/server failure and coordinate with County IT to determine the appropriate fixes. Assists in break fix where applicable or in County IT absence. • Assist in the development, maintenance, and troubleshooting of data transfer process between CCSO systems, County IT, and vendors. • Assist in the design and development of department level relational database (e.g. SQL database) and database objects to support in-house developed applications. (I.E. – Win-Pak) • Assist in coordinating database support functions for law enforcement systems including security administration, performance tuning, and data moves. • Perform system administration for reporting systems (e.g. SQL Reporting Service) including security administration, setup, bug fixes, and deployment. • Convert and migrate data from existing systems to new systems and provide on-going system maintenance for client. • Develop ad-hoc query, data extraction, and other reports to meet the department and external agencies objectives. (I.E. – SSRS reports) • Analyze data and create reports (I.E. – SSRS or other required formats for presentations) as needed for customers. • Monitor and track inventory of law enforcement hardware and software including laptops, projectors, etc. • Assist in the development of short-term and long-term strategic planning for the law enforcement IS support unit. • Research, suggest, design, validate, and deploy new law enforcement and mobile related technology. (I.E. – Apple iOS phones and iPads, Android phones, body cameras) • Assist in Bodycam support related to hardware and supporting applications. • Utilize MobileIron MDM solution to support the management of Apple iOS and Android phones. • Assist outside agencies on items and issues related to law enforcement records management systems. Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds are highly encouraged. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Education equivalent to an associate degree in computer science or closely related field (directly related work experience may substitute for the degree requirement) plus three to five years of responsible experience in supporting computer technology users and systems is required. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
The ideal candidate will have the following strengths and abilities:
Strong oral/written communication, and interpersonal/teamwork skills
Knowledge of the functions and/or processes in the field of criminal justice and/or law enforcement is highly desirable
Possession of or ability to obtain a valid driver’s license
Ability to lift to 30 lb. of computer accessories and/or supplies
Knowledge of: current and developing computer-based technologies and trends; Microsoft O365, Microsoft .NET Framework, including VB.Net and ASP.Net; Microsoft SQL Server (2000/2005/2008/2012/2016/2019), SQL Server Reporting Services (SSRS), T-SQL, and ODBC, OLEDB, ADO.Net; desktop and web based scripting and development; security; principles and practices of local area network management; basic ability to troubleshoot technical hardware, personal computers, and mobile computer platforms; scheduled tasks, services and SQL Agent; XML and XSLT; data transfer utilities and principles of ETL; work flow processes and goals within the Sheriff’s Office and Jail Services department.
Ability to: analyze problems, identify their basic elements, and provide logical solutions; evaluate user requirements and ways to meet requirements through effective applications relevant to information analysis and mapping; prepare supporting documentation of various applications & systems; work effectively and collaboratively with multiple agency personnel at all levels; work independently with minimal guidance; maintain proficiency in rapidly evolving technological environment and stay abreast of new trends and innovations in the field of management information systems, particularly as related to law enforcement; communicate clearly and concisely in both oral and written form; read, interpret and apply complex technical publications; establish and maintain effective working relationships with those contacted in the course of work; train and assist others in using simple and complex computer applications; prepare clear and concise reports; manipulate computer components and operate a keyboard; visually operate programs and systems.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
Examples of Duties
Duties may include but are not limited to the following:
Facilitates the department’s production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.
Maximizes the department’s use of software through designing spreadsheet and word processing macros; developing databases; downloading data and modifying software programs for specific department needs.
Work within the Department of Information Technology to seek solutions to problems, plan technology installations, and ensure compliance with County-wide standards.
Formats and creates reports using standard applications.
Maintains inventory of software and hardware throughout the department.
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; trouble shoots hardware problems.
Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.
Formulate the Department’s web page content; interact with other web designers within the County; regularly meet with information Specialists throughout the County to share ideas, solutions and maintain up to date knowledge.
Assist staff with basic PC software problems; at the higher level, develop and deliver training to staff on the use of technology and department specific programs.
Performs other duties as assigned.
Salary Grade
Sheriff Support.11
Salary Range
$35.29 - $47.64- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 27, 2024
Full time
Job Summary
The Department Information Systems Coordinator (DISC) provides technical assistance and support to the Sheriff’s Office, Jail Services, and other local law enforcement agencies in planning, developing, and operating a regional law enforcement information network. This position will work directly within Clark County Information Technology (IT) and collaborate with Clark County Sheriff’s Office (CCSO) management, with key responsibilities of overseeing database and application technologies used in reporting; optimizing systems for information analysis; and coordinating related enforcement activities among multiple agencies. These responsibilities necessitate both a thorough understanding of the department processes and workflow, and comprehensive knowledge of the capabilities of the available computer software and programs as well as various niche technology products specific to law enforcement. Duties typically include, but are not limited to: Assist in the installation, administration, and support of various CCSO, Jail Services, and vendor-based hardware and software systems/applications. • Participate in evaluating, recommending, and selecting application and/or hardware products needed to support the Sheriff’s Office or partner agencies. • Assist users on day-to-day computer related issues such as setting changes, printer issues, burn CDs/DVDs, file recovery, and general application use. • Provide initial or secondary troubleshooting on system/server failure and coordinate with County IT to determine the appropriate fixes. Assists in break fix where applicable or in County IT absence. • Assist in the development, maintenance, and troubleshooting of data transfer process between CCSO systems, County IT, and vendors. • Assist in the design and development of department level relational database (e.g. SQL database) and database objects to support in-house developed applications. (I.E. – Win-Pak) • Assist in coordinating database support functions for law enforcement systems including security administration, performance tuning, and data moves. • Perform system administration for reporting systems (e.g. SQL Reporting Service) including security administration, setup, bug fixes, and deployment. • Convert and migrate data from existing systems to new systems and provide on-going system maintenance for client. • Develop ad-hoc query, data extraction, and other reports to meet the department and external agencies objectives. (I.E. – SSRS reports) • Analyze data and create reports (I.E. – SSRS or other required formats for presentations) as needed for customers. • Monitor and track inventory of law enforcement hardware and software including laptops, projectors, etc. • Assist in the development of short-term and long-term strategic planning for the law enforcement IS support unit. • Research, suggest, design, validate, and deploy new law enforcement and mobile related technology. (I.E. – Apple iOS phones and iPads, Android phones, body cameras) • Assist in Bodycam support related to hardware and supporting applications. • Utilize MobileIron MDM solution to support the management of Apple iOS and Android phones. • Assist outside agencies on items and issues related to law enforcement records management systems. Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds are highly encouraged. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Education equivalent to an associate degree in computer science or closely related field (directly related work experience may substitute for the degree requirement) plus three to five years of responsible experience in supporting computer technology users and systems is required. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
The ideal candidate will have the following strengths and abilities:
Strong oral/written communication, and interpersonal/teamwork skills
Knowledge of the functions and/or processes in the field of criminal justice and/or law enforcement is highly desirable
Possession of or ability to obtain a valid driver’s license
Ability to lift to 30 lb. of computer accessories and/or supplies
Knowledge of: current and developing computer-based technologies and trends; Microsoft O365, Microsoft .NET Framework, including VB.Net and ASP.Net; Microsoft SQL Server (2000/2005/2008/2012/2016/2019), SQL Server Reporting Services (SSRS), T-SQL, and ODBC, OLEDB, ADO.Net; desktop and web based scripting and development; security; principles and practices of local area network management; basic ability to troubleshoot technical hardware, personal computers, and mobile computer platforms; scheduled tasks, services and SQL Agent; XML and XSLT; data transfer utilities and principles of ETL; work flow processes and goals within the Sheriff’s Office and Jail Services department.
Ability to: analyze problems, identify their basic elements, and provide logical solutions; evaluate user requirements and ways to meet requirements through effective applications relevant to information analysis and mapping; prepare supporting documentation of various applications & systems; work effectively and collaboratively with multiple agency personnel at all levels; work independently with minimal guidance; maintain proficiency in rapidly evolving technological environment and stay abreast of new trends and innovations in the field of management information systems, particularly as related to law enforcement; communicate clearly and concisely in both oral and written form; read, interpret and apply complex technical publications; establish and maintain effective working relationships with those contacted in the course of work; train and assist others in using simple and complex computer applications; prepare clear and concise reports; manipulate computer components and operate a keyboard; visually operate programs and systems.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
Examples of Duties
Duties may include but are not limited to the following:
Facilitates the department’s production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.
Maximizes the department’s use of software through designing spreadsheet and word processing macros; developing databases; downloading data and modifying software programs for specific department needs.
Work within the Department of Information Technology to seek solutions to problems, plan technology installations, and ensure compliance with County-wide standards.
Formats and creates reports using standard applications.
Maintains inventory of software and hardware throughout the department.
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; trouble shoots hardware problems.
Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.
Formulate the Department’s web page content; interact with other web designers within the County; regularly meet with information Specialists throughout the County to share ideas, solutions and maintain up to date knowledge.
Assist staff with basic PC software problems; at the higher level, develop and deliver training to staff on the use of technology and department specific programs.
Performs other duties as assigned.
Salary Grade
Sheriff Support.11
Salary Range
$35.29 - $47.64- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
The Oregon Health Authority (OHA) has a fantastic opportunity for two (2) experienced Senior Application Developer/Analysts to join an excellent team and work to advance their IT operations.
These are full-time limited duration opportunities.
Limited duration positions are benefits eligible. The duration of this assignment is anticipated to last through 6/30/2025 but could end early or be extended based on funding and business needs.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
What you will do!
As a Senior Application Developer, you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, installation, and construction of information systems. You will serve as a specialist dealing essentially with software. The majority of your job duties will involve planning, business analysis, research, problem solving and application development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will part of a team that supports mostly Public Health applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in .NET Development
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
four (4) years of information systems experience in .NET Development
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field AND two (2) years of information systems experience in .NET Development
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS and Power BI.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, T-SQL and SSIS.
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Location: Portland/Salem, Oregon (Remote)
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
Salary Range: $6,268 - $9,472 / monthly
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-150317
Close Date: 3/20/2024
Mar 08, 2024
Full time
The Oregon Health Authority (OHA) has a fantastic opportunity for two (2) experienced Senior Application Developer/Analysts to join an excellent team and work to advance their IT operations.
These are full-time limited duration opportunities.
Limited duration positions are benefits eligible. The duration of this assignment is anticipated to last through 6/30/2025 but could end early or be extended based on funding and business needs.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs,
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Click here to learn more about OHA’s mission, vision, and core values.
What you will do!
As a Senior Application Developer, you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, installation, and construction of information systems. You will serve as a specialist dealing essentially with software. The majority of your job duties will involve planning, business analysis, research, problem solving and application development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will part of a team that supports mostly Public Health applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in .NET Development
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
four (4) years of information systems experience in .NET Development
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field AND two (2) years of information systems experience in .NET Development
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS and Power BI.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, T-SQL and SSIS.
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Location: Portland/Salem, Oregon (Remote)
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
Salary Range: $6,268 - $9,472 / monthly
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-150317
Close Date: 3/20/2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Specialist supervises the daily operation of support services and business office operations for regional administrative functions. This includes supervision of volunteers who will handle daily transactional responsibilities. Oversees budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Is the lead system trainer for software business applications. Provides COO/CAO operations management for the Region in the absence of the COO/CAO. This position is in office Monday - Friday 8am - 4:30 pm Positions will be assigned to 2221 Chestnut Street, Philadelphia, PA; however, in July 2024 it will be assigned to 700 Spring Garden, Philadelphia, PA. Position will support multiple locations throughout the region with occasional local travel required. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Provide administrative budget support such as: expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders. May coordinate and train volunteers to assist with less complex daily transactional work. Lead system user/training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests. Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status. Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates/repairs. Maintain insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol to support meeting planning. Provide guidance and data for grant reports and respond to internal/external requests for information and/or documentation. Develop, maintain, and distribute a regional Standard Operating Procedures Manual to ensure consistent processes/procedures related to operations functions throughout the Region. Provide support to volunteers working in Business Operations. Provide support and management of facility related common spaces such as huddle rooms, focus rooms and conference rooms. Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): High School or equivalent required. Associate’s degree in Accounting, Business or Public Administration preferred. Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required. Management Experience: NA Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Travel is required throughout the Region with some travel outside of Region. A current, valid driver's license with good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Computer Proficient in Microsoft Office Suite . SharePoint and advance Microsoft packages. Administrative Assistance Experience. Volunteer interaction experience helpful. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Specialist supervises the daily operation of support services and business office operations for regional administrative functions. This includes supervision of volunteers who will handle daily transactional responsibilities. Oversees budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Is the lead system trainer for software business applications. Provides COO/CAO operations management for the Region in the absence of the COO/CAO. This position is in office Monday - Friday 8am - 4:30 pm Positions will be assigned to 2221 Chestnut Street, Philadelphia, PA; however, in July 2024 it will be assigned to 700 Spring Garden, Philadelphia, PA. Position will support multiple locations throughout the region with occasional local travel required. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Provide administrative budget support such as: expense coding, financial report dissemination, analyzing monthly forecasting of expenses, initiation, monitoring, and approval of regional procurement transactions, establishing location processes for cash and card transactions, and ensuring that programs are executed within budget in collaboration with department leaders. May coordinate and train volunteers to assist with less complex daily transactional work. Lead system user/training for Business Applications and IT Services using the appropriate system to troubleshoot phone and computer issues for Region and assist with tech services requests. Support facilities/asset management by ensuring repairs are completed within budget and managing vendor-related activities such as ensuring the appropriate system is used to pay vendors, maintaining relationships with vendors at each physical location, obtaining proposals for new vendors, providing business plan information for real estate transactions, and updating risk management system with current values/status. Maintain fleet inventory records, file, and maintain insurance claims and follow up with estimates/repairs. Maintain insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol to support meeting planning. Provide guidance and data for grant reports and respond to internal/external requests for information and/or documentation. Develop, maintain, and distribute a regional Standard Operating Procedures Manual to ensure consistent processes/procedures related to operations functions throughout the Region. Provide support to volunteers working in Business Operations. Provide support and management of facility related common spaces such as huddle rooms, focus rooms and conference rooms. Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): High School or equivalent required. Associate’s degree in Accounting, Business or Public Administration preferred. Minimum 3 years of financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations, business or equivalent combination of education and related experience required. Management Experience: NA Ability to work on a team. Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Travel is required throughout the Region with some travel outside of Region. A current, valid driver's license with good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Computer Proficient in Microsoft Office Suite . SharePoint and advance Microsoft packages. Administrative Assistance Experience. Volunteer interaction experience helpful. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW ABOUT THE JOB: We are seeking a dynamic highly skilled and experienced Payment Gateway Integration Specialist to join our Payment gateway support technical integration team. This role is crucial for ensuring seamless integration between payment gateway platforms (PayPal/Braintree, Stripe) and our various internal departments & lines of service, vendors, and applications. If you are skilled in payment gateway technology integration, can drive seamless integrations, provide guidance to stakeholders, contribute to the growth and success of our organization, and meet the qualifications below, we encourage you to apply. Join us in our mission to make a difference in the world. The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States working East Coast hours. (Core work hours are 8:30am – 5:30pm EST.) WHERE YOUR CAREER IS A FORCE FOR GOOD: The Payment Gateway Integration Specialist will serve as the e-commerce Subject Matter Expert (SME) for both business and technical gateway integrations across The American Red Cross, including Red Cross Online (redcross.org), Fundraising, Training Services and any current and future applications utilizing Braintree. This position will also liaise with Braintree for technical issues, monitor trends, and provide technical support to vendors integrating with gateway providers. Key Responsibilities: • Technical Liaison: Act as the primary point of contact for technical inquiries and issues with payment gateways specifically Braintree and Stripe, working closely with their support team to coordinate vendor resources and vendor staff from Braintree. Continuously monitor and track technical issues related to Braintree/Stripe and escalate them as necessary to ensure prompt resolution. • Gateway Integrations: Work closely with internal departments and all current and future Red Cross vendors integrating with Braintree, such as Salesforce, Adobe, donor processing systems, and other systems to ensure successful integrations with Braintree. This includes establishing and maintaining integration standards, issuance and maintenance of API keys, monitoring data flows, facilitating Braintree-related projects and Braintree release management. Understand the impact of system changes across the platform, streamline QA, and establish accountability. Drive initiative delivery from inception to launch with the internal and third-party development teams • New Relic Monitoring and Reporting: Enhance and expand the use of New Relic for monitoring Braintree integrations and generating meaningful reports to optimize performance. This includes active live monitoring; implementing critical alerts; and completing daily, weekly, and long-term trend analysis; etc • Product Roadmap: Collaborate with Braintree and stakeholders to develop and maintain a product roadmap, ensuring alignment with our organization's long-term goals. • Governance Process: Establish and lead a governance process for Braintree changes and upgrades, ensuring that changes are implemented smoothly and do not disrupt operations. • Reporting: Provide comprehensive reports and analytics related to Braintree integration performance, identifying gaps and areas for improvement. • Systems Test Reviews: Review system test plans of Braintree integrations and systems testing to ensure that they are comprehensive and cover all major components to enhance overall performance. • Data Mining: Leverage data analysis skills to understand data and identify opportunities for marketing cross-channel buyers and donors, contributing to our long-term strategic goals. • Access Management and Security: Implement safeguards aligned with permission management and oversee policies for secure access to Braintree. • Convening Stakeholders: Ensure a deep understanding of the impacts of changes across the organization, the flow of data in and out of Braintree, and end-to-end solutions for donor/customer experiences. • Training and Ongoing Communication: Develop a user-wide communication system for improvements and changes, define training requirements for new users, and facilitate onboarding training for new employees. • New Partner (Vendor) Onboarding/MAID Process: Create a checklist of requirements, steps, and processes for onboarding new partners/vendors and ensure compliance with guidelines. Oversee the onboarding of new payment partners through the due diligence process, technical integration, certification, and end-to-end testing Scope: people manager that interprets and administers policies, process, and procedures that may affect sections and subordinate units. Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas. WHAT YOU NEED TO SUCCEED (required/minimum qualifications): • Bachelor's degree in a related field or equivalent work experience. • Minimum 7 years working in technology • 3+ years working extensively with Braintree/PayPal products, Payments (Credit Card, Banking, Online, Offline) and payment gateways and payment processors (Braintree preferred). • Understanding of Payments Processing Industry • ACH/EFT (Electronic Funds Transfer) and Credit Card Payment Processing/Digital Wallets • PCI DSS (Payment Card Industry Data Security Standards) Requirements and Certification process • Coordinating with development teams and development lifecycles • Working cross functionally to develop technology platform strategy. • Working under tight deadlines and with urgency • Strong technical and analytical skills. • Excellent communication and collaboration abilities. • Project management experience is a plus. • Data analysis and reporting proficiency. • Prior experience working in a non-profit organization is advantageous. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). +++++++++++++++++++++++++++++ PAY INFORMATION: The starting annual salary range for this position is $115K - $135K. We do not offer an annual bonus for this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.** BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with up to 5% Match • Paid Family Leave • Employee Assistance Programs • Disability and Insurance: Short + Long Term • Service Awards and Recognition *LI-EH1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
PGCMLS is currently seeking an experienced and highly motivated IT Specialist in Largo, MD. In this role, you will provide a wide range of IT support to library staff and customers that includes managing mobile devices, VOIP & call center phones, user login and email accounts, network permission and rights, and IT systems and equipment access. You will ensure IT systems and software function properly, configure and optimize computers, network servers, and online library systems.
This position is 100% onsite, Mon- Fri, 8:30-5pm, and covers the on-call schedule once a month.
Essential Functions:
Provide technical IT support to library staff and external clients.
Provide first-level IT infrastructure support for Windows and HyperV servers, workstations, printers, switches and network equipment.
Accurately and efficiently monitors network capacity and performance; promptly diagnoses and resolves network problems.
Support and manage VOIP hardware and software.
Support and manage mobile devices, iPads, Androids, and Chromebook devices using mobile device management tools.
Troubleshoot and resolve technical problems with applications and services promptly.
Resolve hardware/software interface and interoperability problems in a timely manner.
Install, configure, and troubleshoot network and computer hardware in a timely manner.
Accurately and efficiently install, test, and upgrade network operating system software.
Ensure system availability, functionality, integrity, and efficiency.
Diagnose system-related incidents and take corrective action for immediate resolution; escalates to IT for second-level resolution.
Integrate and support server hardware, software, and other enterprise server applications.
Deploy new computer equipment and software.
Dispatch to all library locations within Prince George’s County to handle technical issues as needed.
Cover the on-call rotation once a month.
Perform other duties as assigned.
Qualifications:
Bachelor’s degree in information technology, computer science, or a related field.
Five years of related IT experience; experience working in a library setting preferred.
Thorough knowledge of IT practices and procedures required.
Windows Server and VPN experience required.
Chromebook, Android, iPad, and mobile device management experience required.
VOIP and VOIP call center management experience required.
Active directory and email user account management experience required.
Network and network troubleshooting experience required.
Wireless network experience required.
A+ or Network+ certification preferred.
Valid driver’s license with acceptable driving record.
Feb 01, 2024
Full time
PGCMLS is currently seeking an experienced and highly motivated IT Specialist in Largo, MD. In this role, you will provide a wide range of IT support to library staff and customers that includes managing mobile devices, VOIP & call center phones, user login and email accounts, network permission and rights, and IT systems and equipment access. You will ensure IT systems and software function properly, configure and optimize computers, network servers, and online library systems.
This position is 100% onsite, Mon- Fri, 8:30-5pm, and covers the on-call schedule once a month.
Essential Functions:
Provide technical IT support to library staff and external clients.
Provide first-level IT infrastructure support for Windows and HyperV servers, workstations, printers, switches and network equipment.
Accurately and efficiently monitors network capacity and performance; promptly diagnoses and resolves network problems.
Support and manage VOIP hardware and software.
Support and manage mobile devices, iPads, Androids, and Chromebook devices using mobile device management tools.
Troubleshoot and resolve technical problems with applications and services promptly.
Resolve hardware/software interface and interoperability problems in a timely manner.
Install, configure, and troubleshoot network and computer hardware in a timely manner.
Accurately and efficiently install, test, and upgrade network operating system software.
Ensure system availability, functionality, integrity, and efficiency.
Diagnose system-related incidents and take corrective action for immediate resolution; escalates to IT for second-level resolution.
Integrate and support server hardware, software, and other enterprise server applications.
Deploy new computer equipment and software.
Dispatch to all library locations within Prince George’s County to handle technical issues as needed.
Cover the on-call rotation once a month.
Perform other duties as assigned.
Qualifications:
Bachelor’s degree in information technology, computer science, or a related field.
Five years of related IT experience; experience working in a library setting preferred.
Thorough knowledge of IT practices and procedures required.
Windows Server and VPN experience required.
Chromebook, Android, iPad, and mobile device management experience required.
VOIP and VOIP call center management experience required.
Active directory and email user account management experience required.
Network and network troubleshooting experience required.
Wireless network experience required.
A+ or Network+ certification preferred.
Valid driver’s license with acceptable driving record.
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Sr. Developer/Application Architect to join an excellent team and work to advance their IT operations. This is a full-time opportunity.
Location: Salem, OR
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work remote (hybrid preferred).
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
The Sr. Developer/Application Architect is responsible for the overall engineering and development of information systems, and coordinates all levels of the system design, work process, user interface design, and application infrastructure design.
The Sr. Developer/Application Architect defines and implements software develop processes and standards. In this position you will be an expert in .NET Core, Angular, IIS, Microsoft Power Apps, Azure, Azure DevOps, and Microsoft Dynamics. This position mentors and supports the application development staff in their various roles and responsibilities. This position will evaluate applications for technology upgrades and develop strategies for technology integration.
The Senior Cloud Developer will support and develop processes and tools related to software engineering such as testing, continuous integration, configuration management, and software builds.
This position will evaluate applications for technology upgrades and develop strategies for technology integration. The Sr. Developer/Systems Architect will support and develop processes and tools related to software engineering such as testing, continuous integration, configuration management, and software builds.
This position requires excellent communications skills, including good listening skills; effective communications to senior or executive management levels in specific customer and public situations; facilitation skills for customer groups at the middle to senior management level. This position must be able to build relationships and facilitate effective discussions with employees at all levels of the organization.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Seven (7) years of information systems experience in supporting application development and production for software applications
OR
(b) An Associate's degree or higher in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
5 years of information systems experience in supporting application development and production for software applications.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
three (3) years of information systems experience in supporting application development and production for software applications.
OR
(d) Master's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in supporting application development and production for software applications.
Desired Attributes
Ability to work with little guidance when performing architectural technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication and presentation skills.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Regularly shares knowledge content within Stack Overflow.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between projects.
Interpret and design database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, database design and modeling theory and the T-SQL query language and SSIS.
Help identify, address and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation.
Strong working knowledge of modern relational database design, modeling, manipulation and ETL.
Experience and ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Salary Range: $6,830 - $10,336 (monthly)
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Senior-Developer-Application-Architect--Information-Systems-Specialist-8--Remote-options--Hybrid-preferred-_REQ-146631
Application Deadline: 02/14/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Jan 31, 2024
Full time
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced Sr. Developer/Application Architect to join an excellent team and work to advance their IT operations. This is a full-time opportunity.
Location: Salem, OR
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work remote (hybrid preferred).
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
The Sr. Developer/Application Architect is responsible for the overall engineering and development of information systems, and coordinates all levels of the system design, work process, user interface design, and application infrastructure design.
The Sr. Developer/Application Architect defines and implements software develop processes and standards. In this position you will be an expert in .NET Core, Angular, IIS, Microsoft Power Apps, Azure, Azure DevOps, and Microsoft Dynamics. This position mentors and supports the application development staff in their various roles and responsibilities. This position will evaluate applications for technology upgrades and develop strategies for technology integration.
The Senior Cloud Developer will support and develop processes and tools related to software engineering such as testing, continuous integration, configuration management, and software builds.
This position will evaluate applications for technology upgrades and develop strategies for technology integration. The Sr. Developer/Systems Architect will support and develop processes and tools related to software engineering such as testing, continuous integration, configuration management, and software builds.
This position requires excellent communications skills, including good listening skills; effective communications to senior or executive management levels in specific customer and public situations; facilitation skills for customer groups at the middle to senior management level. This position must be able to build relationships and facilitate effective discussions with employees at all levels of the organization.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Seven (7) years of information systems experience in supporting application development and production for software applications
OR
(b) An Associate's degree or higher in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
5 years of information systems experience in supporting application development and production for software applications.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
three (3) years of information systems experience in supporting application development and production for software applications.
OR
(d) Master's degree in Information Technology, Computer Science, or related field
AND
one (1) year of information systems experience in supporting application development and production for software applications.
Desired Attributes
Ability to work with little guidance when performing architectural technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication and presentation skills.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Regularly shares knowledge content within Stack Overflow.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between projects.
Interpret and design database models (Common Data Service, SQL Server, XML etc.).
Working knowledge of Microsoft SQL, database design and modeling theory and the T-SQL query language and SSIS.
Help identify, address and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation.
Strong working knowledge of modern relational database design, modeling, manipulation and ETL.
Experience and ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Salary Range: $6,830 - $10,336 (monthly)
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Senior-Developer-Application-Architect--Information-Systems-Specialist-8--Remote-options--Hybrid-preferred-_REQ-146631
Application Deadline: 02/14/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced .NET Sr. Application Analyst / Developer to join an excellent team and work to advance their IT operations. This is a full-time permanent opportunity for anyone to apply.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
As a Senior Systems Analyst , you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, of information systems. You will serve as a specialist dealing essentially with software development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will part of a team that supports mostly Health Systems Division applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in Microsoft Full-Stack Development
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field
AND
four (4) years of information systems experience in Microsoft Full-Stack Development
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience in Microsoft Full-Stack Development
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes:
Knowledge and Experience with Software Development technology stacks: .NET, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Working knowledge of Microsoft SQL, T-SQL and SSIS development.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Knowledge and willingness to learn Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Participate in cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in Azure DevOps Server (ADOS) for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.)
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Salary Range: $6,268 - $9,472 (monthly)
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/XMLNAME-NET-Sr-Application-Analyst---Developer--Information-Systems-Specialist-7--100---Remote-Work_REQ-146640
Close Date: 02/07/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Jan 29, 2024
Full time
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced .NET Sr. Application Analyst / Developer to join an excellent team and work to advance their IT operations. This is a full-time permanent opportunity for anyone to apply.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
As a Senior Systems Analyst , you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, of information systems. You will serve as a specialist dealing essentially with software development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will part of a team that supports mostly Health Systems Division applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in Microsoft Full-Stack Development
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field
AND
four (4) years of information systems experience in Microsoft Full-Stack Development
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience in Microsoft Full-Stack Development
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes:
Knowledge and Experience with Software Development technology stacks: .NET, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Working knowledge of Microsoft SQL, T-SQL and SSIS development.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Knowledge and willingness to learn Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Participate in cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in Azure DevOps Server (ADOS) for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.)
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
Eleven (11) paid holidays.
Eight (8) hours of vacation per month, eligible to be used after 6 months of service.
Eight (8) hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
Salary Range: $6,268 - $9,472 (monthly)
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/XMLNAME-NET-Sr-Application-Analyst---Developer--Information-Systems-Specialist-7--100---Remote-Work_REQ-146640
Close Date: 02/07/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
The Oregon Health Authority has a fantastic opportunity for an Enterprise Architect to join an excellent team and work to advance their IT career. This is a full-time permanent opportunity.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
Work collaboratively with senior enterprise architects and leaders across our business landscape to develop, grow and support; key partnerships, enterprise architecture standards, IT and data standards and the development of current and future state models to ensure alignment to IT strategies and short- and long-term business outcomes.
This position provides expert guidance on architectural approaches to the application of technology and data solutions in support of mission critical and important business capabilities and processes.
The Enterprise Architect works with leaders and subject matter experts across ODHS programs and OHA divisions, to build holistic models of the organizations’ outcomes, strategy, investment opportunities (current and future), processes, information, and technology assets. The Enterprise Architect uses this knowledge to inform current and future state architectures and inform business and IT investments.
The Enterprise Architect manages the list of IT Application Standards and supports the IT Software Exceptions process through frequent reviews of software exception requests and recommendations to the standards and exceptions bodies.
What's in it for you?
Medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month, eligible to be used after 6 months of service
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work
A healthy work/life balance, including fulltime remote options as well
Salary Range: $6,268 - $9,472 (monthly)
What we are looking for:
MINIMUM QUALIFICATIONS:
(a) Six (6) years of information systems experience in:
Federal Enterprise Architecture Framework (FEAF) or TOGAF
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field;
AND
four (4) years of information systems experience in:
Federal Enterprise Architecture Framework (FEAF) or TOGAF
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience in:
Federal Enterprise Architecture Framework (FEAF) or TOGAF
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes:
Strong interpersonal, leadership, and communication skills.
Proven ability to work with business users.
Effective conceptualization, pattern recognition and teaming skills.
Effective presentation and facilitation skills.
Business, domain data, content, and process understanding.
Working knowledge of agency programs and the services they provide.
Current knowledge of industry best practices and trends in the fields of enterprise architecture and information technology.
Enterprise-level system, service, process, and data modeling expertise.
Understanding of industry-standard architecture frameworks and models.
Understanding of metamodels, taxonomies, and ontologies, as well as the challenges of applying structured modeling techniques to less-structured sources. Knowledge of problem analysis, structured analysis and design.
Ability to assess rapidly changing technologies and apply them to business needs.
Ability to analyze project, program and portfolio needs, as well as to determine the resources needed to achieve objectives and overcome cross-functional barriers.
Familiar with enterprise architecture frameworks and related architectural concepts, such as The Open Group Architecture Framework, (TOGAF), Federal Enterprise Architecture (FEA), Department of Defense Architecture Framework, (DoDAF), Service-Oriented Architecture (SOA), service integration platforms.
For more information and to apply, please visit:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Enterprise-Architect--Information-Systems-Specialist-7-_REQ-142253-1
Application Deadline: 02/16/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Jan 17, 2024
Full time
The Oregon Health Authority has a fantastic opportunity for an Enterprise Architect to join an excellent team and work to advance their IT career. This is a full-time permanent opportunity.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence.
What you will do!
Work collaboratively with senior enterprise architects and leaders across our business landscape to develop, grow and support; key partnerships, enterprise architecture standards, IT and data standards and the development of current and future state models to ensure alignment to IT strategies and short- and long-term business outcomes.
This position provides expert guidance on architectural approaches to the application of technology and data solutions in support of mission critical and important business capabilities and processes.
The Enterprise Architect works with leaders and subject matter experts across ODHS programs and OHA divisions, to build holistic models of the organizations’ outcomes, strategy, investment opportunities (current and future), processes, information, and technology assets. The Enterprise Architect uses this knowledge to inform current and future state architectures and inform business and IT investments.
The Enterprise Architect manages the list of IT Application Standards and supports the IT Software Exceptions process through frequent reviews of software exception requests and recommendations to the standards and exceptions bodies.
What's in it for you?
Medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month, eligible to be used after 6 months of service
8 hours of sick leave per month, eligible to be used as accrued
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work
A healthy work/life balance, including fulltime remote options as well
Salary Range: $6,268 - $9,472 (monthly)
What we are looking for:
MINIMUM QUALIFICATIONS:
(a) Six (6) years of information systems experience in:
Federal Enterprise Architecture Framework (FEAF) or TOGAF
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field;
AND
four (4) years of information systems experience in:
Federal Enterprise Architecture Framework (FEAF) or TOGAF
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience in:
Federal Enterprise Architecture Framework (FEAF) or TOGAF
OR
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes:
Strong interpersonal, leadership, and communication skills.
Proven ability to work with business users.
Effective conceptualization, pattern recognition and teaming skills.
Effective presentation and facilitation skills.
Business, domain data, content, and process understanding.
Working knowledge of agency programs and the services they provide.
Current knowledge of industry best practices and trends in the fields of enterprise architecture and information technology.
Enterprise-level system, service, process, and data modeling expertise.
Understanding of industry-standard architecture frameworks and models.
Understanding of metamodels, taxonomies, and ontologies, as well as the challenges of applying structured modeling techniques to less-structured sources. Knowledge of problem analysis, structured analysis and design.
Ability to assess rapidly changing technologies and apply them to business needs.
Ability to analyze project, program and portfolio needs, as well as to determine the resources needed to achieve objectives and overcome cross-functional barriers.
Familiar with enterprise architecture frameworks and related architectural concepts, such as The Open Group Architecture Framework, (TOGAF), Federal Enterprise Architecture (FEA), Department of Defense Architecture Framework, (DoDAF), Service-Oriented Architecture (SOA), service integration platforms.
For more information and to apply, please visit:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/Enterprise-Architect--Information-Systems-Specialist-7-_REQ-142253-1
Application Deadline: 02/16/2024
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
Job Title: Director of Communications
Salary Range: $110,000 - $140,000
Reports to: Vice President of Advancement
Status : Full Time (40 hours/week)
Starting: February 2024
Deadline to Apply: January 19, 2024
Location: Washington DC Area
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have
provided over $1 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org .
By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
Generation Hope is seeking a Director of Communications to develop and lead our overarching communications strategy to enhance Generation Hope’s visibility nationally, regionally, and locally by effectively conveying our mission, programs, and impact to various stakeholders, including student parents, donors, partner organizations, policymakers, and the broader field of higher education. The Director will also drive efforts to enhance Generation Hope’s thought leadership profile through traditional earned media efforts and content development via our own channels. Working closely with the Communications Manager, Digital Marketing Specialist, Communications Coordinator, and our public relations firm, the Director will broaden awareness of Generation Hope’s impact, expertise, and family-centered approach; elevate the voice of Generation Hope and its senior leaders as subject matter experts; and ensure the voices of families are uplifted, honored, and heard. The ideal candidate is an exceptional communicator with a proven track record in large scale, national scope, mission-driven, and social impact environments. This role requires a strategic thinker, an excellent communicator, and a team player who can collaborate across departments to achieve organizational goals.
RESPONSIBILITIES
Strategy & Evaluation
Develop and implement an annual, multi-faceted communications strategy that builds and maintains a positive organizational brand and supports Generation Hope’s strategic goals and priorities
Ensure consistent and compelling branding across all communication materials, including websites, video, organic and paid social media, print materials, collateral, slide decks, and press releases. Protect and enhance the organization's reputation through effective brand management.
Create and deploy a guide for the organization that details consistent language and terms and work with the Race Equity Working Group to ensure that our language is inclusive and reflects our race equity commitment
Monitor and analyze audience engagement both digitally and through conversion rates, using data to make informed decisions and to strengthen, improve, and evaluate communications strategies
Lead the assessment of current internal and external communications and media practices, systems, and processes and the design and execution of new practices, systems, and processes. Develop and track communications performance metrics on a quarterly basis.
Develop and manage an organizational crisis communications plan to ensure best practices in brand protection and management.
Create and manage systems for ensuring consistent and on-brand communications across all direct-service sites
Evaluate the organization’s current website assets and needs and lead a website redevelopment project to guide the organization’s future online presence
Storytelling
Ensure the Communications team is creating engaging and impactful content for various platforms and collaborate with other departments to gather content and success stories
Work with PR firm to deploy consistent, timely, and strategic press and media relations efforts that are aligned with the annual communications plan and build long-term relationships with key press (emphasizing economic mobility, higher ed, family, student parents, early childhood, race equity, advocacy)
In partnership with our public relations firm, develop press kits, timelines, and fact sheets for internal and external stakeholders
Ensure the organization's website is up to date with fresh content, reflecting the latest initiatives and developments. Optimize website content for search engine visibility and user experience.
Collaborate with the Development team to create compelling campaigns and donor communication materials, including the annual report, to convey the impact of donations and appreciate supporters
Partner with the Programming team to amplify student parent voices and share strengths-based stories about their persistence and success through digital and print media and support recruitment efforts
Support the Learning & Innovation team by developing and refining technical assistance and FamilyU materials for marketing and programmatic use
Work with the Policy & Research team to respond quickly to legislative shifts that could impact student parents and families by assisting with drafting official statements, talking points, briefs, op-eds, etc., and by pursuing relevant media opportunities
Collaborate with the Operations team to position Generation Hope as a nationally-celebrated workplace
Play a key role in rolling out Generation Hope research and reports and lead efforts to disseminate findings, including through website downloads
With the Communications Manager and Communications Coordinator, review talking points, remarks, presentations, and other supporting material for Generation Hope CEO and staff, as needed
Oversee processes to effectively capture programming and impact by engaging photographers, videographers, and other vendors, as necessary
Provide hands-on crisis communications support and counsel across Generation Hope, as needed
Management
Oversee the Communications team, directly supervising the Communications Manager and supporting their supervision of the Digital Marketing Specialist, the Communications Coordinator, and other team members as we continue to grow the team. Provide ongoing coaching and development and promote a culture of high performance, accountability, continuous improvement, and collaboration.
Oversee the creation of timelines for all communications projects and establish accountability systems for the completion of major tasks
Work closely with our Development team to ensure strong partnership with funders and supporters. Act as an effective steward of program-restricted resources by managing and monitoring the Communications budget.
Serve as a member of Generation Hope’s Leadership Team.
Other duties as assigned
REQUIRED SKILLS AND KNOWLEDGE:
Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission
Bachelor’s degree required, preferably in the field of communications, public relations, marketing, or other related areas; Master’s Degree preferred.
Minimum 5 years relevant work experience in a mission-driven, social impact, non-profit, philanthropy, and/or communications field
At least 2 years of management experience required
Proven experience with communications planning and execution on a local, regional, and national scale including messaging strategy; public affairs/public relations; brand consistency and development; reputation stewardship; content development; writing and editing; project management; presentation development; thought leadership; and budget management
A proficient understanding of the new and evolving media landscape
Effective and adept at translating messages for different key audiences including media, local city government leaders, policymakers, and other thought leaders
History of supporting and informing the design and development of content, executive and high-level communications, events, and convenings
Experience with digital advertising and paid social media strategy is preferred
Strong interpersonal skills to work collaboratively within Generation Hope as well as with external stakeholders
Excellent written and verbal communication skills, ability to create high-quality deliverables for wide-scale use with accuracy, and comfort engaging large and small audiences both in-person and virtually
Ability to think creatively, initiate and manage projects, and follow through on plans
Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment
Exceptionally detail-oriented, organized, and deadline-driven
Creative and collaborative problem-solver; comfortable working through ambiguity to define priorities
Proficiency in MS Office Suite and Google Suite Workspace required
Proficiency in design software (Canva, InDesign, etc.) is preferred
Proficiency with digital communications tools and web design systems (Squarespace, MailChimp, etc.) is preferred
Personal and professional commitment to understanding and dismantling systemic and institutional racism
TRAVEL
This position requires travel, approximately 20% of the time, in and out of the DC Metro area. Must be able to travel via plane, train, or car.
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Dec 22, 2023
Full time
Job Title: Director of Communications
Salary Range: $110,000 - $140,000
Reports to: Vice President of Advancement
Status : Full Time (40 hours/week)
Starting: February 2024
Deadline to Apply: January 19, 2024
Location: Washington DC Area
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have
provided over $1 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org .
By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
Generation Hope is seeking a Director of Communications to develop and lead our overarching communications strategy to enhance Generation Hope’s visibility nationally, regionally, and locally by effectively conveying our mission, programs, and impact to various stakeholders, including student parents, donors, partner organizations, policymakers, and the broader field of higher education. The Director will also drive efforts to enhance Generation Hope’s thought leadership profile through traditional earned media efforts and content development via our own channels. Working closely with the Communications Manager, Digital Marketing Specialist, Communications Coordinator, and our public relations firm, the Director will broaden awareness of Generation Hope’s impact, expertise, and family-centered approach; elevate the voice of Generation Hope and its senior leaders as subject matter experts; and ensure the voices of families are uplifted, honored, and heard. The ideal candidate is an exceptional communicator with a proven track record in large scale, national scope, mission-driven, and social impact environments. This role requires a strategic thinker, an excellent communicator, and a team player who can collaborate across departments to achieve organizational goals.
RESPONSIBILITIES
Strategy & Evaluation
Develop and implement an annual, multi-faceted communications strategy that builds and maintains a positive organizational brand and supports Generation Hope’s strategic goals and priorities
Ensure consistent and compelling branding across all communication materials, including websites, video, organic and paid social media, print materials, collateral, slide decks, and press releases. Protect and enhance the organization's reputation through effective brand management.
Create and deploy a guide for the organization that details consistent language and terms and work with the Race Equity Working Group to ensure that our language is inclusive and reflects our race equity commitment
Monitor and analyze audience engagement both digitally and through conversion rates, using data to make informed decisions and to strengthen, improve, and evaluate communications strategies
Lead the assessment of current internal and external communications and media practices, systems, and processes and the design and execution of new practices, systems, and processes. Develop and track communications performance metrics on a quarterly basis.
Develop and manage an organizational crisis communications plan to ensure best practices in brand protection and management.
Create and manage systems for ensuring consistent and on-brand communications across all direct-service sites
Evaluate the organization’s current website assets and needs and lead a website redevelopment project to guide the organization’s future online presence
Storytelling
Ensure the Communications team is creating engaging and impactful content for various platforms and collaborate with other departments to gather content and success stories
Work with PR firm to deploy consistent, timely, and strategic press and media relations efforts that are aligned with the annual communications plan and build long-term relationships with key press (emphasizing economic mobility, higher ed, family, student parents, early childhood, race equity, advocacy)
In partnership with our public relations firm, develop press kits, timelines, and fact sheets for internal and external stakeholders
Ensure the organization's website is up to date with fresh content, reflecting the latest initiatives and developments. Optimize website content for search engine visibility and user experience.
Collaborate with the Development team to create compelling campaigns and donor communication materials, including the annual report, to convey the impact of donations and appreciate supporters
Partner with the Programming team to amplify student parent voices and share strengths-based stories about their persistence and success through digital and print media and support recruitment efforts
Support the Learning & Innovation team by developing and refining technical assistance and FamilyU materials for marketing and programmatic use
Work with the Policy & Research team to respond quickly to legislative shifts that could impact student parents and families by assisting with drafting official statements, talking points, briefs, op-eds, etc., and by pursuing relevant media opportunities
Collaborate with the Operations team to position Generation Hope as a nationally-celebrated workplace
Play a key role in rolling out Generation Hope research and reports and lead efforts to disseminate findings, including through website downloads
With the Communications Manager and Communications Coordinator, review talking points, remarks, presentations, and other supporting material for Generation Hope CEO and staff, as needed
Oversee processes to effectively capture programming and impact by engaging photographers, videographers, and other vendors, as necessary
Provide hands-on crisis communications support and counsel across Generation Hope, as needed
Management
Oversee the Communications team, directly supervising the Communications Manager and supporting their supervision of the Digital Marketing Specialist, the Communications Coordinator, and other team members as we continue to grow the team. Provide ongoing coaching and development and promote a culture of high performance, accountability, continuous improvement, and collaboration.
Oversee the creation of timelines for all communications projects and establish accountability systems for the completion of major tasks
Work closely with our Development team to ensure strong partnership with funders and supporters. Act as an effective steward of program-restricted resources by managing and monitoring the Communications budget.
Serve as a member of Generation Hope’s Leadership Team.
Other duties as assigned
REQUIRED SKILLS AND KNOWLEDGE:
Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission
Bachelor’s degree required, preferably in the field of communications, public relations, marketing, or other related areas; Master’s Degree preferred.
Minimum 5 years relevant work experience in a mission-driven, social impact, non-profit, philanthropy, and/or communications field
At least 2 years of management experience required
Proven experience with communications planning and execution on a local, regional, and national scale including messaging strategy; public affairs/public relations; brand consistency and development; reputation stewardship; content development; writing and editing; project management; presentation development; thought leadership; and budget management
A proficient understanding of the new and evolving media landscape
Effective and adept at translating messages for different key audiences including media, local city government leaders, policymakers, and other thought leaders
History of supporting and informing the design and development of content, executive and high-level communications, events, and convenings
Experience with digital advertising and paid social media strategy is preferred
Strong interpersonal skills to work collaboratively within Generation Hope as well as with external stakeholders
Excellent written and verbal communication skills, ability to create high-quality deliverables for wide-scale use with accuracy, and comfort engaging large and small audiences both in-person and virtually
Ability to think creatively, initiate and manage projects, and follow through on plans
Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment
Exceptionally detail-oriented, organized, and deadline-driven
Creative and collaborative problem-solver; comfortable working through ambiguity to define priorities
Proficiency in MS Office Suite and Google Suite Workspace required
Proficiency in design software (Canva, InDesign, etc.) is preferred
Proficiency with digital communications tools and web design systems (Squarespace, MailChimp, etc.) is preferred
Personal and professional commitment to understanding and dismantling systemic and institutional racism
TRAVEL
This position requires travel, approximately 20% of the time, in and out of the DC Metro area. Must be able to travel via plane, train, or car.
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
The Operations Support Coordinator plays a critical role in helping the Division transition to the Future of Work and strengthen its overall operations by assisting with high-priority technology and operational knowledge management projects. The position will encourage correct and widespread usage of DER’s knowledge base and digital solutions. Projects may include but are not limited to the maintenance, enhancement, and user support of digital tools (i.e. databases for tracking ecological restoration project data; tools that integrate budgeting and internal controls; and software for indexing workflows and policies); building internal knowledge library; and documenting standard operating procedures. The position requires strong communication, organization, and collaboration skills. The position reports to the Operational Specialist, Management Analyst III and has no direct reports.
DUTIES & RESPONSIBILITIES
Support the development and enhancement of operational infrastructure needed to expand the Division’s impact on ecological restoration (30%).
Work collaboratively across programs and teams to assist in the capture and documentation of business needs and support development of process and IT based solutions to achieve operational, programmatic and divisional goals.
Map current and future workflows using solutions such as Lucid Chart.
Collaborate with DER’s Operations Team to support and enhance data management strategies for ecological restoration project data, restoration metrics, fiscal and budget data, and other critical information.
Support the development and maintenance of a division-wide standard operating procedures, including the documentation of best practices, external and internal processes, internal controls, and learning materials for new staff.
Maintain upkeep of department and agency-level policies and protocols to centralize division-wide access to knowledge content.
Lead coordination of IT software procurements to support division-wide business needs.
Serve in a technology coordination role to provide resolution, guidance, and ongoing maintenance of digital tools as well as problem-resolution and end user support (60%).
Lead the project coordination of digital solutions needed to support the growth of the division. Examples of responsibilities include:
Serve in a project coordinator role to support rollout of digital solutions as needed and defined by Operations Specialist
Coordinate use case testing scenarios to assist in risk identification and mitigation.
Conducting end user trainings and hosting office hours
Conducting coaching sessions and creating job aids to expand knowledge resources and platform adoption of all end users.
Maintaining and managing digital filing system architecture.
Assist in building and maintaining the division’s restoration project tracking database in Monday.com. Examples of responsibilities include:
Troubleshooting data storage issues and deploying resolutions
Developing additional datasets such as dashboards, tables, and reports
Creating end user support guides
Support the development, implementation and maintenance of a knowledge management system, process, and technical solution, including need and risk assessment, development and compilation of content, facilitation with stakeholders, and coordination with software solution developers.
Respond to general IT issues reported by DER staff and coordinate resolution.
Support deployment of IT system enhancements and improvements associated with Future of Work, including Modern Workplace, SharePoint, Microsoft Teams, and work management systems such as Monday.com and Lucid Chart.
Stay informed and knowledgeable about data standards and make recommendations for enhancements or changes in digital solutions to capture best practices, meet division needs, and increase end user adoption.
Administer general office support and coordination (10%).
Coordinate common business processes such as onboarding and off-boarding of staff and maintaining trackable inventory of all IT asset bundles, products, equipment and licenses deployed to staff.
Manage DER’s internal meeting and conference needs including audio/visual support, space reservations, and disseminating meeting minutes.
Oversee intake and logging of Public Records Requests; assign response delegations as appropriate.
Be the primary liaison to answer DER’s main phoneline, oversee sending and receiving mail, and manage in-office badge access for staff.
Coordinate with Departmental and Facility staff on issues, logistical tasks, changes or challenges changes Division’s shared workspace.
As needed, open Facility tickets and work with related staff to resolve the issue.
This is a hybrid position based out of our Boston office. First consideration will be given to those that apply by 12/18/2023.
Dec 06, 2023
Full time
The Operations Support Coordinator plays a critical role in helping the Division transition to the Future of Work and strengthen its overall operations by assisting with high-priority technology and operational knowledge management projects. The position will encourage correct and widespread usage of DER’s knowledge base and digital solutions. Projects may include but are not limited to the maintenance, enhancement, and user support of digital tools (i.e. databases for tracking ecological restoration project data; tools that integrate budgeting and internal controls; and software for indexing workflows and policies); building internal knowledge library; and documenting standard operating procedures. The position requires strong communication, organization, and collaboration skills. The position reports to the Operational Specialist, Management Analyst III and has no direct reports.
DUTIES & RESPONSIBILITIES
Support the development and enhancement of operational infrastructure needed to expand the Division’s impact on ecological restoration (30%).
Work collaboratively across programs and teams to assist in the capture and documentation of business needs and support development of process and IT based solutions to achieve operational, programmatic and divisional goals.
Map current and future workflows using solutions such as Lucid Chart.
Collaborate with DER’s Operations Team to support and enhance data management strategies for ecological restoration project data, restoration metrics, fiscal and budget data, and other critical information.
Support the development and maintenance of a division-wide standard operating procedures, including the documentation of best practices, external and internal processes, internal controls, and learning materials for new staff.
Maintain upkeep of department and agency-level policies and protocols to centralize division-wide access to knowledge content.
Lead coordination of IT software procurements to support division-wide business needs.
Serve in a technology coordination role to provide resolution, guidance, and ongoing maintenance of digital tools as well as problem-resolution and end user support (60%).
Lead the project coordination of digital solutions needed to support the growth of the division. Examples of responsibilities include:
Serve in a project coordinator role to support rollout of digital solutions as needed and defined by Operations Specialist
Coordinate use case testing scenarios to assist in risk identification and mitigation.
Conducting end user trainings and hosting office hours
Conducting coaching sessions and creating job aids to expand knowledge resources and platform adoption of all end users.
Maintaining and managing digital filing system architecture.
Assist in building and maintaining the division’s restoration project tracking database in Monday.com. Examples of responsibilities include:
Troubleshooting data storage issues and deploying resolutions
Developing additional datasets such as dashboards, tables, and reports
Creating end user support guides
Support the development, implementation and maintenance of a knowledge management system, process, and technical solution, including need and risk assessment, development and compilation of content, facilitation with stakeholders, and coordination with software solution developers.
Respond to general IT issues reported by DER staff and coordinate resolution.
Support deployment of IT system enhancements and improvements associated with Future of Work, including Modern Workplace, SharePoint, Microsoft Teams, and work management systems such as Monday.com and Lucid Chart.
Stay informed and knowledgeable about data standards and make recommendations for enhancements or changes in digital solutions to capture best practices, meet division needs, and increase end user adoption.
Administer general office support and coordination (10%).
Coordinate common business processes such as onboarding and off-boarding of staff and maintaining trackable inventory of all IT asset bundles, products, equipment and licenses deployed to staff.
Manage DER’s internal meeting and conference needs including audio/visual support, space reservations, and disseminating meeting minutes.
Oversee intake and logging of Public Records Requests; assign response delegations as appropriate.
Be the primary liaison to answer DER’s main phoneline, oversee sending and receiving mail, and manage in-office badge access for staff.
Coordinate with Departmental and Facility staff on issues, logistical tasks, changes or challenges changes Division’s shared workspace.
As needed, open Facility tickets and work with related staff to resolve the issue.
This is a hybrid position based out of our Boston office. First consideration will be given to those that apply by 12/18/2023.
This position is remote eligible within the US and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
The Data Lab is WRI’s core data innovation and delivery unit. We are a team of over 35 engineers, product managers, and data scientists with deep experience setting data strategy, doing quantitative research, and building data tools and products. We work across WRI’s programs, centers and international offices to use advances in data and technology to help our community improve lives, protect nature, and ensure just transitions. Data of all kinds sits at the heart of how WRI achieves impact in the world, and our world-class research is used by governments, policymakers, NGOs and local communities around the world to improve lives, protect nature, and ensure just transitions. Job Highlight:
Reporting to Senior Product Manager In this role, you will support product operations as well as the design and development of new features, collecting input from stakeholders and users to guide our product development team. You will be supported by a team of Product Specialists, Senior Product Manager, Engineering Lead, engineers, subject matter experts, and other programmatic staff. What will you do:
Product Operations Coordination (35% of time required):
· Manage new account onboarding and develop ways to improve user onboarding experience using your knowledge of best practices
· Lead the prioritization, response, diagnosis, and remedy of platform technical support issues, logging and ensuring issues are not repeated
· Ensure seamless communication of technical support issues and ongoing platform updates to key stakeholders and users, to maintain and grow user satisfaction
· Support Product Manager in the development of key product-related metrics
Product Management and Communications (55% of time required):
· Create product tutorial and helper content, maintain platform translations
· Coordinate with stakeholders, users, and product management team to understand user needs, collect feedback and translate into improved interface design, business and technical requirements, and test scripts
· Lead user acceptance testing Serve as product feature lead for identified development priorities
· Maintain product backlog, ensuring it is up to date with changing requirements and reflects prioritized order for development
· Quantify user behavior and platform performance through automated tools (i.e. Google Analytics), monitor trends over time, and propose and implement additional methods for usage tracking
· Find trends to support in product development decision-making processes
· Serve as internal go-to person for product development latest updates and demonstrations
· Learn about vendor management and relationship-building for high quality product delivery
Administrative (10% of time required):
· Respond to incoming inquiries and questions
What will you need:
· Education: Bachelor’s degree in environmental science, geography, computer science or other related field; coursework involving environmental research and computer science required
· Experience: Minimum 3+ years of experience required
· Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
· High degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
· High degree of comfort with working with data, both tabular and geospatial
· A self-motivated learner with a willingness and ability to take on new challenges as required interest in working for a mission-driven environmental organization
· An eye for detail and commitment to producing polished, fine-tuned final products
· Organized and able to independently keep track of and make progress on multiple projects at a time
· Independent self-starter who recognizes what needs to be done and initiates work, seeking guidance as needed
· Understanding of the product development life cycle and Agile methodology
· Experience with user research and user-centered design
· Interest in working for a mission-driven environmental organization Passion for data and technology
· Desire to work primarily eastern standard time zone hours
· Experience with product/project management tools (JIRA/Confluence, Asana, Github, Google Suite, Microsoft Office, Salesforce)
· Experience working with the private sector
· Strong interest in data analysis and management, as well as information technology use in addressing environmental issues
· Fluency in Spanish, Portuguese or Bahasa (is a plus)
Potential Salary: Salary range is between 83,000 USD to 87,000 USD. Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume and cover letter by November 24, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
· A competitive salary
· Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
· The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
· A workplace that strives to put diversity and inclusion at the heart of our work.
· The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
· Commitment to hybrid working model with flexible working hours.
· Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
Nov 22, 2023
Full time
This position is remote eligible within the US and only for consideration within the United States where WRI is state registered. Existing work authorization is required at the time of application submission. WRI is unable to sponsor any visa work sponsorship for this position.
About the Program:
The Data Lab is WRI’s core data innovation and delivery unit. We are a team of over 35 engineers, product managers, and data scientists with deep experience setting data strategy, doing quantitative research, and building data tools and products. We work across WRI’s programs, centers and international offices to use advances in data and technology to help our community improve lives, protect nature, and ensure just transitions. Data of all kinds sits at the heart of how WRI achieves impact in the world, and our world-class research is used by governments, policymakers, NGOs and local communities around the world to improve lives, protect nature, and ensure just transitions. Job Highlight:
Reporting to Senior Product Manager In this role, you will support product operations as well as the design and development of new features, collecting input from stakeholders and users to guide our product development team. You will be supported by a team of Product Specialists, Senior Product Manager, Engineering Lead, engineers, subject matter experts, and other programmatic staff. What will you do:
Product Operations Coordination (35% of time required):
· Manage new account onboarding and develop ways to improve user onboarding experience using your knowledge of best practices
· Lead the prioritization, response, diagnosis, and remedy of platform technical support issues, logging and ensuring issues are not repeated
· Ensure seamless communication of technical support issues and ongoing platform updates to key stakeholders and users, to maintain and grow user satisfaction
· Support Product Manager in the development of key product-related metrics
Product Management and Communications (55% of time required):
· Create product tutorial and helper content, maintain platform translations
· Coordinate with stakeholders, users, and product management team to understand user needs, collect feedback and translate into improved interface design, business and technical requirements, and test scripts
· Lead user acceptance testing Serve as product feature lead for identified development priorities
· Maintain product backlog, ensuring it is up to date with changing requirements and reflects prioritized order for development
· Quantify user behavior and platform performance through automated tools (i.e. Google Analytics), monitor trends over time, and propose and implement additional methods for usage tracking
· Find trends to support in product development decision-making processes
· Serve as internal go-to person for product development latest updates and demonstrations
· Learn about vendor management and relationship-building for high quality product delivery
Administrative (10% of time required):
· Respond to incoming inquiries and questions
What will you need:
· Education: Bachelor’s degree in environmental science, geography, computer science or other related field; coursework involving environmental research and computer science required
· Experience: Minimum 3+ years of experience required
· Excellent communication and interpersonal skills, with the ability to understand issues from different perspectives, and the confidence to take principled positions or seek help when needed
· High degree of comfort with web technologies, with the ability to work with both technical and non-technical colleagues and partners
· High degree of comfort with working with data, both tabular and geospatial
· A self-motivated learner with a willingness and ability to take on new challenges as required interest in working for a mission-driven environmental organization
· An eye for detail and commitment to producing polished, fine-tuned final products
· Organized and able to independently keep track of and make progress on multiple projects at a time
· Independent self-starter who recognizes what needs to be done and initiates work, seeking guidance as needed
· Understanding of the product development life cycle and Agile methodology
· Experience with user research and user-centered design
· Interest in working for a mission-driven environmental organization Passion for data and technology
· Desire to work primarily eastern standard time zone hours
· Experience with product/project management tools (JIRA/Confluence, Asana, Github, Google Suite, Microsoft Office, Salesforce)
· Experience working with the private sector
· Strong interest in data analysis and management, as well as information technology use in addressing environmental issues
· Fluency in Spanish, Portuguese or Bahasa (is a plus)
Potential Salary: Salary range is between 83,000 USD to 87,000 USD. Salary is commensurate with experience and other compensable factors.
How to Apply: Please submit a resume and cover letter by November 24, 2023. Applicants must apply through the WRI Careers portal to be considered.
What we offer:
· A competitive salary
· Access to the WRI global network with the opportunity to exchange with and learn from passionate colleagues working at the cutting edge of their fields across Asia, Africa, Europe, Latin America and the US.
· The chance to have an impact and to develop your career within a mission driven organization with access to varied learning and training opportunities.
· A workplace that strives to put diversity and inclusion at the heart of our work.
· The opportunity to join and get involved in different working groups and affinity groups to shape the future of WRI.
· Commitment to hybrid working model with flexible working hours.
· Generous leave days that increase with tenure.
About Us:
Founded in 1982, World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean. WRI has a global staff of over 1,800 people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, Colombia and the United States, as well as a growing presence in other countries and regions.
The foundation of our work is delivering high-quality research, data, maps, and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.
Our mission and values:
WRI’s mission is to move human society to live in ways that protect Earth’s environment and its capacity to provide for the needs and aspirations of current and future generations.
Our values are shared ideals that bind us together: Integrity, Innovation, Urgency, Independence, Respect.
Our culture:
WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices. We are committed to providing equal opportunities in employment, we embrace all diversity and encourage women, the LGBTQ+ community, persons with disabilities, Afro-descendants, and Indigenous people to apply. Recognizing our strong commitment to gender equality, WRI has also been awarded EDGE certification.
Our team in Human Resources carefully reviews all applications.
LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).
Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our product takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston.
LinkSquares is looking for a Customer Integrations Specialis t to join our Operations team and help support customers who utilize our Integrations Marketplace.
In this highly-visible role, you will be at the center of driving value and providing product feedback directly to Product Managers. This role reports to the Manager of Integrations and works closely with LinkSquares Customers, Product team, and Customer Success teams to fulfill user needs and drive business value. An ideal candidate has proven experience working with customers inside a B2B software business, with a focus on user experience and team.
Responsibilities:
Lead Integration projects, provide technical support and guidance on best practices
Act as a proactive and organized project manager, guiding new clients through the integration process and shortening time-to-value
Collaborate across LinkSquares internal teams to strategize on designing and executing upon integrations milestones
Support and troubleshoot functional issues in relation to LinkSquares Integrations.
Facilitate touchpoints and status meetings with customers in a timely and professional manner.
Participate in knowledge transfer sessions, product training, and other strategic initiatives as needed with other teams
Identify and contribute to voice-of-the-customer based on the day-to-day life of our users and expertise in users’ software ecosystem.
Contribute to the development of best practices, project standards, and methodologies to improve the overall efficiency and effectiveness of all integrations and team processes, policies, & procedures.
Identify opportunities for knowledge management, documentation, and service automation, and participate in creating those tools.
Identify opportunities to document best practices and use cases for integrations and participate in sharing that knowledge via documentation and/or training.
Additional Qualifications:
A positive attitude and a drive to take initiative
2+ years of integrations experience
Strong familiarity with CRM (SFDC or HubSpot) and APIs
A passion for process improvement
Experience working with internal stakeholders for supporting
Strong verbal and written communication skills
Strong understanding of web technologies
Able to stay organized and focused
High attention to detail and strong listening skills
The ability to prioritize quickly in a fast-paced environment
Ambition to learn and grow
Familiarity with JavaScript, Ruby, Python, and Java is a plus
About LinkSquares
Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/
For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ .
LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
Nov 21, 2023
Full time
LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2023” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).
Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our product takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 300 + person company headquartered in downtown Boston.
LinkSquares is looking for a Customer Integrations Specialis t to join our Operations team and help support customers who utilize our Integrations Marketplace.
In this highly-visible role, you will be at the center of driving value and providing product feedback directly to Product Managers. This role reports to the Manager of Integrations and works closely with LinkSquares Customers, Product team, and Customer Success teams to fulfill user needs and drive business value. An ideal candidate has proven experience working with customers inside a B2B software business, with a focus on user experience and team.
Responsibilities:
Lead Integration projects, provide technical support and guidance on best practices
Act as a proactive and organized project manager, guiding new clients through the integration process and shortening time-to-value
Collaborate across LinkSquares internal teams to strategize on designing and executing upon integrations milestones
Support and troubleshoot functional issues in relation to LinkSquares Integrations.
Facilitate touchpoints and status meetings with customers in a timely and professional manner.
Participate in knowledge transfer sessions, product training, and other strategic initiatives as needed with other teams
Identify and contribute to voice-of-the-customer based on the day-to-day life of our users and expertise in users’ software ecosystem.
Contribute to the development of best practices, project standards, and methodologies to improve the overall efficiency and effectiveness of all integrations and team processes, policies, & procedures.
Identify opportunities for knowledge management, documentation, and service automation, and participate in creating those tools.
Identify opportunities to document best practices and use cases for integrations and participate in sharing that knowledge via documentation and/or training.
Additional Qualifications:
A positive attitude and a drive to take initiative
2+ years of integrations experience
Strong familiarity with CRM (SFDC or HubSpot) and APIs
A passion for process improvement
Experience working with internal stakeholders for supporting
Strong verbal and written communication skills
Strong understanding of web technologies
Able to stay organized and focused
High attention to detail and strong listening skills
The ability to prioritize quickly in a fast-paced environment
Ambition to learn and grow
Familiarity with JavaScript, Ruby, Python, and Java is a plus
About LinkSquares
Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/
For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/ .
LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Specialist I on the Melbourne Campus in Melbourne, Florida.
Installs, modifies and makes minor repairs to computer hardware and software systems as well as provides technical assistance to users. This position will work closely with all IT staff.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School diploma or GED.
One year’s experience in similar technical support position preferred.
Industry certifications preferred.
Required knowledge of the capabilities of computer hardware, software, and operating systems.
Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and drug screening. The candidate chosen will be required to pay the associated fees (currently $37.25/$59.20). The fingerprinting and drug screening fees ($37.25/$59.20) are non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate both orally and in writing.
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to access input and retrieve information and/or data from a computer.
Works inside in an office environment. Works outside in various weather conditions.
Works in or with moving vehicles and/or equipment. Works in noisy conditions.
The annual salary is $30,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from November 15, 2023 through November 26, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans’ and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Nov 15, 2023
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Technical Support Specialist I on the Melbourne Campus in Melbourne, Florida.
Installs, modifies and makes minor repairs to computer hardware and software systems as well as provides technical assistance to users. This position will work closely with all IT staff.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School diploma or GED.
One year’s experience in similar technical support position preferred.
Industry certifications preferred.
Required knowledge of the capabilities of computer hardware, software, and operating systems.
Required knowledge of hardware, software, and peripheral equipment troubleshooting techniques.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and drug screening. The candidate chosen will be required to pay the associated fees (currently $37.25/$59.20). The fingerprinting and drug screening fees ($37.25/$59.20) are non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate both orally and in writing.
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to access input and retrieve information and/or data from a computer.
Works inside in an office environment. Works outside in various weather conditions.
Works in or with moving vehicles and/or equipment. Works in noisy conditions.
The annual salary is $30,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from November 15, 2023 through November 26, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans Preference in employment for eligible veterans’ and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Salary Range: $5,885 - $8,894 Monthly
Close Date: 11/9/2023
Location: Portland, OR / Remote
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced .NET Application Developer/Analyst to join an excellent team and work to advance their IT operations. This is a full-time permanent opportunity for anyone to apply.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence. More information about the Office of Information Services and current job opportunities can be found here
What you will do!
As a Senior Application Developer, you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, of information systems. You will serve as a specialist dealing essentially with software development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will be part of a team that supports mostly Public Health applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in:
developing production applications with .NET Core and Angular U/I.
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
four (4) years of information systems experience in:
developing production applications with .NET Core and Angular U/I.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience in:
developing production applications with .NET Core and Angular U/I.
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.)
Working knowledge of Microsoft SQL, T-SQL and SSIS.
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month, eligible to be used after 6 months of service.
8 hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/Sr-NET-Application-Developer-Analyst--Information-Systems-Specialist-7--100---Remote-work_REQ-140969
Oct 27, 2023
Full time
Salary Range: $5,885 - $8,894 Monthly
Close Date: 11/9/2023
Location: Portland, OR / Remote
The Oregon Health Authority (OHA) has a fantastic opportunity for an experienced .NET Application Developer/Analyst to join an excellent team and work to advance their IT operations. This is a full-time permanent opportunity for anyone to apply.
The work of this role may be conducted remotely with full access to the needed operating systems and technology. Candidates must reside in the United States to work 100 % remote.
The Office of Information Service’s mission is to deliver technology solutions and services that support Oregon Health Authority and Oregon Department of Health Services in helping Oregonians achieve health, well-being, and independence. More information about the Office of Information Services and current job opportunities can be found here
What you will do!
As a Senior Application Developer, you will provide expertise and leadership to analyze, plan, develop, integrate, implement, and coordinate the operations, maintenance, of information systems. You will serve as a specialist dealing essentially with software development.
In this role, you will provide technical expertise for staff on new system development, system modifications and system updates. You will make technical recommendations to assist management in establishing standards, recommending changes in business processes for effective utilization of the system resources and reviewing new construction for conformance to overall system standards and business objectives.
Additionally, you will be assigned work in terms of program and project objectives, priorities, and timelines. You will work with substantial latitude for un-reviewed action and decisions and inform supervisors on progress, potentially controversial issues, or implications. Your work will be reviewed upon completion for compatibility and effectiveness in meeting the expected results. You will be part of a team that supports mostly Public Health applications.
What we are looking for!
MINIMUM REQUIREMENTS: (Please clearly outline how you meet the minimum requirements and special qualifications in your application/resume/cover letter. Failure to do so might disqualify you from consideration)
(a) Six (6) years of information systems experience in:
developing production applications with .NET Core and Angular U/I.
OR
(b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field.
AND
four (4) years of information systems experience in:
developing production applications with .NET Core and Angular U/I.
OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field
AND
two (2) years of information systems experience in:
developing production applications with .NET Core and Angular U/I.
(d) Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Desired Attributes
Ability to work with little guidance when performing development technology functions, establishing personal work priorities, resolving issues in alignment with business priorities, technical standards, organization practices, enterprise frameworks and paradigms.
Support cross-functional project teams consisting of Application Development, IT operations, and Business staff.
Willingness to assist with the development of business use cases, user stories or other agile software development requirements gathering and documentation methodologies which are recorded and tracked in ADOS DevOps Server for work completion, tracking and reporting.
Knowledge and willingness to learn current Information Technology frameworks such as ITIL, PMBOK, Agile, DevOps etc.
Ability to develop new application from beginning to end as well as maintaining existing applications in more than one modern programming language.
Ability to take high level, customer driven ideas and turn them into actionable work objectives.
Excellent written and verbal communication.
Ability and desire to work in a team environment in alignment with OIS practices.
Knowledge and understanding of Business Intelligence and reporting tools such as SSRS, Power BI and Tableau.
Solid understanding and willingness to learn and use the OIS Software Development Lifecycle (SDLC).
Knowledge of Software Development technology stacks, such as: .NET, Angular, IIS, Azure DevOps, Microsoft OS and SQL Server, etc.
Experience using modern source control systems, testing practices, code and design review tools and processes such as ADOS, Git, SonarQube and Burp.
Good problem-solving skills and experience.
Satisfy requirements, meet agreed completion dates, and perform unit & integration testing.
Multi-task effectively between a few projects.
Interpret database models (Common Data Service, SQL Server, XML etc.)
Working knowledge of Microsoft SQL, T-SQL and SSIS.
Help identify, address, and remediate security vulnerability findings.
Provide proposed enhancements, bug fixes and system changes that address business system change requests.
Develop and maintain solution documentation and share knowledge in agency Stack Overflow system.
Working knowledge of modern relational database design, modeling, manipulation and ETL.
Ability to support, monitor and maintain Custom and COTS based systems in production use by business partners.
Experience in advancing health equity, addressing systemic health disparities, and collaborating with diverse, vulnerable, and underrepresented populations.
What's in it for you?
Medical, vision, and dental benefits
11 paid holidays
8 hours of vacation per month, eligible to be used after 6 months of service.
8 hours of sick leave per month, eligible to be used as accrued.
24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
Pension and retirement programs
Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Continuous growth and development opportunities
Opportunities to serve your community and make an impact through meaningful work.
A healthy work/life balance, including fulltime remote options as well.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity.
How to Apply
Please apply via Workday at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/Sr-NET-Application-Developer-Analyst--Information-Systems-Specialist-7--100---Remote-work_REQ-140969