Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Shelver Clerk (Seasonal)
$14.78 / hour. Seasonal positions available up to 30 hours per week, June - August.
Williamsburg Regional Library, a nationally recognized, star-rated library, is looking for a public-service focused individual to join our shelver team for the summer. WRL contributes to a strong, informed, and resilient community by providing access to resources, programs, and public spaces. WRL delivers outstanding and equitable library services to all members of a diverse region. Shelver Clerks perform responsible work processing incoming library materials on an automated system, keeping library shelves in order and handling simple administrative support duties.
WRL offers a collaborative, collegial, and flexible work environment with an emphasis on always adapting to meet the changing needs of our users. WRL is committed to equal opportunity in its employment practices. WRL values diversity and invites applications from all candidates, including those who identify with underrepresented groups. Responsibilities:
Checks in library materials on automated system; changes the status of items on computer as needed.
Checks and empties all book and audiovisual drops; clears tables and shelving carts of library materials.
Sorts and shelves library materials; shelf reads to maintain shelf order; adjusts collection as needed to relieve overcrowding.
Assists in the opening and closing of the library and maintaining neatness of public areas of library.
Assists with implementing new procedures; assists supervisor with training of new Shelver Clerks.
Performs general administrative support duties such as making copies of handouts and other materials as needed.
May participate in library-wide committees or initiatives, or attend staff development programs, workshops or conferences.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in a library; customer service experience preferred.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to compare names and numbers quickly, resulting in a working knowledge of the Dewey Decimal System; learn and work with the integrated library system; understand and quickly, accurately and independently carry out oral and written instructions; work under minimal supervision; work well with staff members and maintain good work habits in an open space; follow through on numerous details and work well under pressure.
Click here for full job description. Accepting application until 11:59PM EST on 05/03/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Apr 27, 2024
Seasonal
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Shelver Clerk (Seasonal)
$14.78 / hour. Seasonal positions available up to 30 hours per week, June - August.
Williamsburg Regional Library, a nationally recognized, star-rated library, is looking for a public-service focused individual to join our shelver team for the summer. WRL contributes to a strong, informed, and resilient community by providing access to resources, programs, and public spaces. WRL delivers outstanding and equitable library services to all members of a diverse region. Shelver Clerks perform responsible work processing incoming library materials on an automated system, keeping library shelves in order and handling simple administrative support duties.
WRL offers a collaborative, collegial, and flexible work environment with an emphasis on always adapting to meet the changing needs of our users. WRL is committed to equal opportunity in its employment practices. WRL values diversity and invites applications from all candidates, including those who identify with underrepresented groups. Responsibilities:
Checks in library materials on automated system; changes the status of items on computer as needed.
Checks and empties all book and audiovisual drops; clears tables and shelving carts of library materials.
Sorts and shelves library materials; shelf reads to maintain shelf order; adjusts collection as needed to relieve overcrowding.
Assists in the opening and closing of the library and maintaining neatness of public areas of library.
Assists with implementing new procedures; assists supervisor with training of new Shelver Clerks.
Performs general administrative support duties such as making copies of handouts and other materials as needed.
May participate in library-wide committees or initiatives, or attend staff development programs, workshops or conferences.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in a library; customer service experience preferred.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to compare names and numbers quickly, resulting in a working knowledge of the Dewey Decimal System; learn and work with the integrated library system; understand and quickly, accurately and independently carry out oral and written instructions; work under minimal supervision; work well with staff members and maintain good work habits in an open space; follow through on numerous details and work well under pressure.
Click here for full job description. Accepting application until 11:59PM EST on 05/03/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Section Chief (Inspections)
$64,283 - $100,916 / year DOQ + Full-Time County Benefits .
James City County’s Building Safety and Permits Division seeks an individual to perform advanced work supervising staff to ensure compliance of residential, commercial, industrial, and institutional structures with the Virginia Uniform Statewide Building Code and appropriate County ordinances. Responsibilities:
Responsible for the effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing and assigning work and related activities.
Manages the inspection process to ensure even distribution of work and schedules and deadlines are met; assigns field inspections and investigations; issues written determinations of compliance when required; handles unsafe structure complaints.
Manages plan review process; reviews plans of residential, commercial, industrial and institutional structures with lead inspectors to ensure familiarity with proper inspection methods and procedures; works in partnership with contractors, builders, citizens, and other County departments and outside agencies.
Assists director with interpretations of policies, codes, and regulations; assists staff in the proper use of the governing code and administrative office procedures; keeps staff informed of code changes; participates in the review of new and revised codes.
Supports the director in the administration of the division; collaborates with staff to ensure that functions of the division are completed; may manage the division in the director’s absence.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in engineering, architecture, or related field; licensed by the Commonwealth of Virginia as a registered architect or professional engineer preferred; and, some experience in plan review or inspection, interpreting and applying the codes, related laws and ordinances and progressively responsible supervision.
Must possess or be able to obtain the following certifications from the Commonwealth of Virginia within 18 months of hire date:
Building Plans Examiner
Residential Plans Examiner
Residential Energy Plans Examiner
Must possess or be able to obtain a Certified Building Official certification from the Commonwealth of Virginia within 36 months of hire date.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Advanced knowledge in building code enforcement and administration; considerable knowledge of the means and methods of construction; knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to understand and correctly interpret and apply codes, related laws, and ordinances; read and understand construction documents; use automated data systems; develop and implement office policies and procedures; maintain effective working relationships with contractors, building owners, and the public; enforce codes with firmness, tact, and impartiality; recognize deficiencies and non-compliance in design and work.
Click here for full job description. Accepting applications until 04/30/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Apr 27, 2024
Full time
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Section Chief (Inspections)
$64,283 - $100,916 / year DOQ + Full-Time County Benefits .
James City County’s Building Safety and Permits Division seeks an individual to perform advanced work supervising staff to ensure compliance of residential, commercial, industrial, and institutional structures with the Virginia Uniform Statewide Building Code and appropriate County ordinances. Responsibilities:
Responsible for the effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing and assigning work and related activities.
Manages the inspection process to ensure even distribution of work and schedules and deadlines are met; assigns field inspections and investigations; issues written determinations of compliance when required; handles unsafe structure complaints.
Manages plan review process; reviews plans of residential, commercial, industrial and institutional structures with lead inspectors to ensure familiarity with proper inspection methods and procedures; works in partnership with contractors, builders, citizens, and other County departments and outside agencies.
Assists director with interpretations of policies, codes, and regulations; assists staff in the proper use of the governing code and administrative office procedures; keeps staff informed of code changes; participates in the review of new and revised codes.
Supports the director in the administration of the division; collaborates with staff to ensure that functions of the division are completed; may manage the division in the director’s absence.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in engineering, architecture, or related field; licensed by the Commonwealth of Virginia as a registered architect or professional engineer preferred; and, some experience in plan review or inspection, interpreting and applying the codes, related laws and ordinances and progressively responsible supervision.
Must possess or be able to obtain the following certifications from the Commonwealth of Virginia within 18 months of hire date:
Building Plans Examiner
Residential Plans Examiner
Residential Energy Plans Examiner
Must possess or be able to obtain a Certified Building Official certification from the Commonwealth of Virginia within 36 months of hire date.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Advanced knowledge in building code enforcement and administration; considerable knowledge of the means and methods of construction; knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to understand and correctly interpret and apply codes, related laws, and ordinances; read and understand construction documents; use automated data systems; develop and implement office policies and procedures; maintain effective working relationships with contractors, building owners, and the public; enforce codes with firmness, tact, and impartiality; recognize deficiencies and non-compliance in design and work.
Click here for full job description. Accepting applications until 04/30/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Custodial Services Supervisor
$39,968 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work overseeing, directing, and supervising employees responsible for performing custodial and manual work in the care and cleaning of County facilities; and performing custodial and manual work as necessary.
Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing and assigning work, and related activities; maintains leave records and time sheets; inspects completed work for conformance to established standards.
Assists the Security and Custodial Superintendent with overseeing and scheduling employees responsible for performing custodial and manual work in support of functions at Legacy Hall; is the liaison between General Services and the Legacy Hall Coordinator/Parks and Recreation; represents the Security and Custodial Superintendent on various occasions, acts in the absence of the Security and Custodial Superintendent.
Assists in the administration of the pest control and custodial contract requirements; coordinates work within various County buildings in conjunction with Building Coordinators.
Inputs daily work orders with supply costs and employee time; monitors and orders supplies for all County facilities and schedules deliveries based on inventory reorder points.
Assists with routine cleaning tasks such as dusting or polishing chairs, desks, tables, shelves, and other furniture; washes windows, woodwork, and walls; gathers and disposes of trash; assists with setup and tear down for functions and events.
Cleans restrooms; operates carpet shampooers and high-powered buffers on floors; vacuums, sweeps, dust mops, strips and waxes floors.
Performs preventive maintenance on all cleaning equipment; manages the preventative maintenance contract; develops budget for equipment needs.
This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; considerable custodial experience; supervisory experience preferred.
Must possess, or obtain within 30 days of hire, a valid Virginia driver’s license and acceptable driving record based on James City County criteria.
Knowledge of cleaning methods, materials, and equipment to include the operation of heavy commercial cleaning equipment such as high- powered buffers and vacuums; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; appraising principles, methods, practices and techniques; leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff.
Skill in developing and maintaining cooperative and professional relationships with employees and the public; effectively responding to routine inquiries and disputes; planning and organizing daily work routine; establishing priorities for the completion of work to meet strict deadlines.
Ability to use equipment and cleaning materials efficiently and economically; establish and implement effective administrative programs and procedures; plan and organize daily work routine; establish priorities for the completion of work in accordance with sound time management methodology; use logic and reasoning to understand, analyze and evaluate situations and exercise good judgment to make appropriate decisions; listen and understand directions, information and ideas presented verbally or in writing; handle a variety of customer service issues with tact and diplomacy and in a confidential manner.
Click here for full job description. Accepting applications until the position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Apr 27, 2024
Full time
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Custodial Services Supervisor
$39,968 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work overseeing, directing, and supervising employees responsible for performing custodial and manual work in the care and cleaning of County facilities; and performing custodial and manual work as necessary.
Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing and assigning work, and related activities; maintains leave records and time sheets; inspects completed work for conformance to established standards.
Assists the Security and Custodial Superintendent with overseeing and scheduling employees responsible for performing custodial and manual work in support of functions at Legacy Hall; is the liaison between General Services and the Legacy Hall Coordinator/Parks and Recreation; represents the Security and Custodial Superintendent on various occasions, acts in the absence of the Security and Custodial Superintendent.
Assists in the administration of the pest control and custodial contract requirements; coordinates work within various County buildings in conjunction with Building Coordinators.
Inputs daily work orders with supply costs and employee time; monitors and orders supplies for all County facilities and schedules deliveries based on inventory reorder points.
Assists with routine cleaning tasks such as dusting or polishing chairs, desks, tables, shelves, and other furniture; washes windows, woodwork, and walls; gathers and disposes of trash; assists with setup and tear down for functions and events.
Cleans restrooms; operates carpet shampooers and high-powered buffers on floors; vacuums, sweeps, dust mops, strips and waxes floors.
Performs preventive maintenance on all cleaning equipment; manages the preventative maintenance contract; develops budget for equipment needs.
This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; considerable custodial experience; supervisory experience preferred.
Must possess, or obtain within 30 days of hire, a valid Virginia driver’s license and acceptable driving record based on James City County criteria.
Knowledge of cleaning methods, materials, and equipment to include the operation of heavy commercial cleaning equipment such as high- powered buffers and vacuums; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; appraising principles, methods, practices and techniques; leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff.
Skill in developing and maintaining cooperative and professional relationships with employees and the public; effectively responding to routine inquiries and disputes; planning and organizing daily work routine; establishing priorities for the completion of work to meet strict deadlines.
Ability to use equipment and cleaning materials efficiently and economically; establish and implement effective administrative programs and procedures; plan and organize daily work routine; establish priorities for the completion of work in accordance with sound time management methodology; use logic and reasoning to understand, analyze and evaluate situations and exercise good judgment to make appropriate decisions; listen and understand directions, information and ideas presented verbally or in writing; handle a variety of customer service issues with tact and diplomacy and in a confidential manner.
Click here for full job description. Accepting applications until the position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating to the onboarding and retention of volunteers and girl members. Responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The Volunteer Support Specialist develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls. Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or very close proximity to) Metro Denver, Colorado, USA.
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Support service units and troops in participation in product programs in coordination with the Product Program team.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must be able to pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in volunteer or account management preferred.
Experience in membership development, recruitment and/or retention
Experienced in data management using sales/customer management software (Salesforce) preferred
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays a range of $20.67-$21.39 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://girlscoutsco.workbrightats.com/jobs/1097354-286147.html
Apr 26, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating to the onboarding and retention of volunteers and girl members. Responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The Volunteer Support Specialist develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls. Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or very close proximity to) Metro Denver, Colorado, USA.
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Support service units and troops in participation in product programs in coordination with the Product Program team.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must be able to pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in volunteer or account management preferred.
Experience in membership development, recruitment and/or retention
Experienced in data management using sales/customer management software (Salesforce) preferred
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays a range of $20.67-$21.39 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://girlscoutsco.workbrightats.com/jobs/1097354-286147.html
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area**
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS:
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $20.67 - $21.39 per hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Apr 25, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area**
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS:
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $20.67 - $21.39 per hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Girl Scouts of Colorado
Steamboat Springs, CO, USA
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Apr 25, 2024
Part time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
The College of Charleston
Charleston, South Carolina
Access & Instruction Specialist
Posting Details
POSTING INFORMATION
Internal Title
Access & Instruction Specialist
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
5
Department
Library
Job Purpose
The Access & Instruction Specialist is a permanent, full time staff member of the Access & Instruction Team at the College of Charleston Libraries who works primarily at the Access & Instruction Desk in Addlestone Library. Directly supporting Pillar 1 in the College’s Strategic Plan, this position impacts our students’ College experience and success by providing academic support and creating a welcoming and inclusive environment where all students feel they belong. Under the direct supervision of the Circulation and Shelving Manager and the direction of the Access Services Coordinator, the Access & Instruction Specialist provides excellent point-of-need access and instruction services (in-person and virtually) to all patrons; works with members of the Access and Instruction Unit to promote the College Libraries’ spaces, resources, and services across multiple channels and platforms to increase student engagement and success; assists with supervising and training student employees; and ensures library systems and facilities are operating as expected.
Minimum Requirements
High School diploma and 2 years of library/information services experience or a bachelor’s degree and 1 year of customer service experience. Ability to bend, stoop, and lift material up to 30 pounds. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Working evenings and Sundays is required.
Required Knowledge, Skills and Abilities
Excellent customer service skills. Technologically proficient with Windows and iOS software operations, scanning technology, and Microsoft Office programs. Fluency in content creation and content management; confident in navigating social media platforms; creative, detail-oriented, and resourceful. Ability to teach others basic research and technology skills. Ability to prioritize job duties and multitask. Must be flexible, adaptable, and demonstrate enthusiasm for changes in technologies and services. Must demonstrate accuracy and attention to detail, have excellent oral and written communication skills, and the ability to work and troubleshoot issues independently as they arise. Must be able to lead projects involving clearly defined, time-sensitive outcomes.
Additional Comments Regarding Position
Knowledge of current library systems, computer databases, basic library research methods, and information resource management preferred. Experience with and proficient use of access services components of integrated library system(s) and SpringShare LibApps Platform (or similar library services platform) preferred. Proficiency and experience with using Canva software to create promotional materials preferred. Familiarity with WordPress or other blogging platforms preferred. Typical work week during regular semesters is Sunday – Thursday, 12pm – 8pm. This shift serves as a backup for the Sunday-Thursday, 4pm – Midnight shift. Hours and location are subject to change and may be revised as needed, especially during summers, holidays, and days when classes are not in session.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu . Please provide three samples of promotional material by attaching examples through the “Other Documents” section on your application.
Salary
*$38,362- $44,977
Posting Date
04/22/2024
Closing Date
05/13/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024063
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15360
Job Duties
Job Duties
Activity
Provides excellent access services and point of need research assistance and instruction for students, in person and virtually at the Access & Instruction Desk. Supports librarians in preparing instruction. Demonstrates high proficiency in utilizing the College’s Shared Library Services Platform ( SLSP ) and provides training to other staff and student employees. Works and troubleshoots issues independently. Assists with supervising student employees and access services duties as needed. Participates in library activities such as New Student Orientation and Weeks of Welcome events.
Essential or Marginal
Essential
Percent of Time
60
Activity
Consults with members of the Access and Instruction unit to produce cohesive promotional and informational materials for College Libraries using media and design tools, such as Canva, while adhering to best practices for applicable content creation. Systematically posts marketing and promotional content to social media, library website, and other platforms. Designs and creates tangible promotional and informational material and monitors performance of these efforts.
Essential or Marginal
Essential
Percent of Time
30
Activity
Supports Circulation and Shelving Manager with collection, analysis, and reporting of data related to access & instruction services. Assists with interpreting, revising, communicating, and implementing access services policies & procedures. Investigates, develops, and assists with implementation of new student services and programs to improve the use of and access to library collections (print, electronic, digital, AV, etc.). When necessary, performs opening and/or closing procedures for the library. Works with Public Safety staff to secure the facility. Advises library administration regarding building issues. Ensures the safety and welfare of its patrons.
Essential or Marginal
Essential
Percent of Time
10
Apr 22, 2024
Full time
Access & Instruction Specialist
Posting Details
POSTING INFORMATION
Internal Title
Access & Instruction Specialist
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
5
Department
Library
Job Purpose
The Access & Instruction Specialist is a permanent, full time staff member of the Access & Instruction Team at the College of Charleston Libraries who works primarily at the Access & Instruction Desk in Addlestone Library. Directly supporting Pillar 1 in the College’s Strategic Plan, this position impacts our students’ College experience and success by providing academic support and creating a welcoming and inclusive environment where all students feel they belong. Under the direct supervision of the Circulation and Shelving Manager and the direction of the Access Services Coordinator, the Access & Instruction Specialist provides excellent point-of-need access and instruction services (in-person and virtually) to all patrons; works with members of the Access and Instruction Unit to promote the College Libraries’ spaces, resources, and services across multiple channels and platforms to increase student engagement and success; assists with supervising and training student employees; and ensures library systems and facilities are operating as expected.
Minimum Requirements
High School diploma and 2 years of library/information services experience or a bachelor’s degree and 1 year of customer service experience. Ability to bend, stoop, and lift material up to 30 pounds. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Working evenings and Sundays is required.
Required Knowledge, Skills and Abilities
Excellent customer service skills. Technologically proficient with Windows and iOS software operations, scanning technology, and Microsoft Office programs. Fluency in content creation and content management; confident in navigating social media platforms; creative, detail-oriented, and resourceful. Ability to teach others basic research and technology skills. Ability to prioritize job duties and multitask. Must be flexible, adaptable, and demonstrate enthusiasm for changes in technologies and services. Must demonstrate accuracy and attention to detail, have excellent oral and written communication skills, and the ability to work and troubleshoot issues independently as they arise. Must be able to lead projects involving clearly defined, time-sensitive outcomes.
Additional Comments Regarding Position
Knowledge of current library systems, computer databases, basic library research methods, and information resource management preferred. Experience with and proficient use of access services components of integrated library system(s) and SpringShare LibApps Platform (or similar library services platform) preferred. Proficiency and experience with using Canva software to create promotional materials preferred. Familiarity with WordPress or other blogging platforms preferred. Typical work week during regular semesters is Sunday – Thursday, 12pm – 8pm. This shift serves as a backup for the Sunday-Thursday, 4pm – Midnight shift. Hours and location are subject to change and may be revised as needed, especially during summers, holidays, and days when classes are not in session.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu . Please provide three samples of promotional material by attaching examples through the “Other Documents” section on your application.
Salary
*$38,362- $44,977
Posting Date
04/22/2024
Closing Date
05/13/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024063
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15360
Job Duties
Job Duties
Activity
Provides excellent access services and point of need research assistance and instruction for students, in person and virtually at the Access & Instruction Desk. Supports librarians in preparing instruction. Demonstrates high proficiency in utilizing the College’s Shared Library Services Platform ( SLSP ) and provides training to other staff and student employees. Works and troubleshoots issues independently. Assists with supervising student employees and access services duties as needed. Participates in library activities such as New Student Orientation and Weeks of Welcome events.
Essential or Marginal
Essential
Percent of Time
60
Activity
Consults with members of the Access and Instruction unit to produce cohesive promotional and informational materials for College Libraries using media and design tools, such as Canva, while adhering to best practices for applicable content creation. Systematically posts marketing and promotional content to social media, library website, and other platforms. Designs and creates tangible promotional and informational material and monitors performance of these efforts.
Essential or Marginal
Essential
Percent of Time
30
Activity
Supports Circulation and Shelving Manager with collection, analysis, and reporting of data related to access & instruction services. Assists with interpreting, revising, communicating, and implementing access services policies & procedures. Investigates, develops, and assists with implementation of new student services and programs to improve the use of and access to library collections (print, electronic, digital, AV, etc.). When necessary, performs opening and/or closing procedures for the library. Works with Public Safety staff to secure the facility. Advises library administration regarding building issues. Ensures the safety and welfare of its patrons.
Essential or Marginal
Essential
Percent of Time
10
Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing and providing planning, data, and system tools that facilitate collaboration and decision-making? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
This position is on the Intensive Services Unit, a specialized team within the Behavioral Health Division. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to:
people who have entered the behavioral health system through Oregon’s courts and other justice involved populations.
people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries.
In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.
The primary purpose of this position is to provide administrative, planning, and program support to the Intensive Services Unit, in service to transformative and community-led initiatives involving forensic behavioral health, including four primary areas: Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board (GEI/PSRB).
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits package.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience or education equivalent to three years technical-level experience evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.
Example:A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.
Desired Attributes
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities.
Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, peer delivered services, and advocacy groups.
Knowledge and understanding of the cross section between mental health, substance use disorder, community criminal legal system and systemic racism.
Ability to explain and offer expert level technical assistance on rules, policy, and procedures.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet.
Experience developing and providing planning tools, documents, data, and meeting coordination to facilitate collaboration and decision-making.
Demonstrates skills in the following areas:
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Data Synthesis, Analysis and Reporting
Issue Identification and Resolution
Project Planning and Prioritization
Project Coordination and Monitoring
Team Collaboration & Group Facilitation
Expert level Technical Assistance
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-154847
Deadline: 4/29/24
Apr 19, 2024
Full time
Do you have experience supporting the implementation of policies, projects and programs at the community, state, or national level? Do you enjoy developing and providing planning, data, and system tools that facilitate collaboration and decision-making? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
This position is on the Intensive Services Unit, a specialized team within the Behavioral Health Division. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to:
people who have entered the behavioral health system through Oregon’s courts and other justice involved populations.
people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries.
In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.
The primary purpose of this position is to provide administrative, planning, and program support to the Intensive Services Unit, in service to transformative and community-led initiatives involving forensic behavioral health, including four primary areas: Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board (GEI/PSRB).
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits package.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience or education equivalent to three years technical-level experience evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.
Example:A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for evaluating program operations or administrative systems, planning improvements and implementing changes in policy, procedures or rules.
Desired Attributes
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities.
Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, peer delivered services, and advocacy groups.
Knowledge and understanding of the cross section between mental health, substance use disorder, community criminal legal system and systemic racism.
Ability to explain and offer expert level technical assistance on rules, policy, and procedures.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams, SharePoint and Smartsheet.
Experience developing and providing planning tools, documents, data, and meeting coordination to facilitate collaboration and decision-making.
Demonstrates skills in the following areas:
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Data Synthesis, Analysis and Reporting
Issue Identification and Resolution
Project Planning and Prioritization
Project Coordination and Monitoring
Team Collaboration & Group Facilitation
Expert level Technical Assistance
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-154847
Deadline: 4/29/24
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Position Summary
The Latinx Engagement Specialist is responsible for the recruitment and retention of Latina girl members and Latinx adult volunteers. They will build and maintain community partnerships to increase Girl Scout presence in identified Latinx communities. They will recruit and support volunteers to ensure the delivery of the Girl Scout Leadership Experience is prevalent in all activities in assigned jurisdiction within the council. They will assist with the creation and implementation of Latinx marketing efforts. They will work closely with recruitment, troop support and the program department to provide high-quality customer service and opportunities for the troops they engage with.
Key Responsibilities
Promote Girl Scouting in the Latinx communities to enhance the understanding and appreciation of the Girl Scout Leadership Experience.
Increase the visibility of Girl Scout opportunities/programs for girls using traditional and non-traditional methods.
Assist in the development of Hispanic community assessment and cultivation strategies to bring the national leadership experience to life via local Latinx resources and customization.
Build a bilingual volunteer support network to help mentor new troop leaders and program volunteers in assigned areas to meet goals and ensure that the Girl Scout Leadership Experience is being implemented in all troops within assigned territory.
Act as staff liaison to Multi-Cultural Advisory Committee and the Global Action Task Force, recommending and promoting connections to participate in both committees.
Manage Latinx Engagement webpage for the council, including review and update as needed.
Assist with translation services (i.e. in-person, email, print, etc.).
Meet the established Latinx council initiative goals to include adult and girl recruitment and retention.
Work alongside full program team to ensure that needs are being met for Latinx troops and families across all pillars.
Collaborate with fund development with the writing of grants to support Hispanic initiatives and manage grants awarded.
Act as main council contact for all Latinx focused troops in assigned territory and provide support to troop leaders and other local volunteers.
Work in partnership with key volunteers and staff to assist in the implementation of Latinx marketing plans for volunteer recruitment and girl recruitment.
Perform responsibilities in conjunction with volunteers; provide volunteer supervision, training, guidance, and coaching to support other adult volunteers (such as troop leaders and/or program volunteers) to ensure a high-quality Girl Scout Leadership Experience.
Provide efficient responsive and high-quality customer service to girls, parents, and volunteers.
Ensure that diversity and pluralism are embraced and incorporated into the work of the council.
Work closely with the Girl Empowerment Program on programs and projects.
Other duties as assigned.
Essential Requirements
Education
Bachelor's degree with concentration in related field preferred or equivalent experience.
Minimum of three (3) years customer service and/or volunteer experience.
Excellent bilingual (English and Spanish) communication skills both written and verbal.
Position Qualifications
This position requires registration as a member of Girl Scouts of the U.S.A.
Demonstrated skill in Microsoft Office Suite and ability to learn additional computer programs.
Demonstrated skills in conflict resolution, problem solving, innovation and creative thinking.
Ability to recruit, select, train, motivate, coach, and provide leadership to adult volunteers.
Ability to develop relationships with staff, volunteers, and community organizations.
Ability to organize and analyze complex and detailed statistical information.
Ability to effectively collaborate with other departments to meet mutual goals.
Ability to work effectively with persons of every age, sex, racial ethnic, religious, income and geographic group, educational level, and personality type.
Willingness to work a flexible schedule that includes evening and weekend hours.
Apr 12, 2024
Full time
Position Summary
The Latinx Engagement Specialist is responsible for the recruitment and retention of Latina girl members and Latinx adult volunteers. They will build and maintain community partnerships to increase Girl Scout presence in identified Latinx communities. They will recruit and support volunteers to ensure the delivery of the Girl Scout Leadership Experience is prevalent in all activities in assigned jurisdiction within the council. They will assist with the creation and implementation of Latinx marketing efforts. They will work closely with recruitment, troop support and the program department to provide high-quality customer service and opportunities for the troops they engage with.
Key Responsibilities
Promote Girl Scouting in the Latinx communities to enhance the understanding and appreciation of the Girl Scout Leadership Experience.
Increase the visibility of Girl Scout opportunities/programs for girls using traditional and non-traditional methods.
Assist in the development of Hispanic community assessment and cultivation strategies to bring the national leadership experience to life via local Latinx resources and customization.
Build a bilingual volunteer support network to help mentor new troop leaders and program volunteers in assigned areas to meet goals and ensure that the Girl Scout Leadership Experience is being implemented in all troops within assigned territory.
Act as staff liaison to Multi-Cultural Advisory Committee and the Global Action Task Force, recommending and promoting connections to participate in both committees.
Manage Latinx Engagement webpage for the council, including review and update as needed.
Assist with translation services (i.e. in-person, email, print, etc.).
Meet the established Latinx council initiative goals to include adult and girl recruitment and retention.
Work alongside full program team to ensure that needs are being met for Latinx troops and families across all pillars.
Collaborate with fund development with the writing of grants to support Hispanic initiatives and manage grants awarded.
Act as main council contact for all Latinx focused troops in assigned territory and provide support to troop leaders and other local volunteers.
Work in partnership with key volunteers and staff to assist in the implementation of Latinx marketing plans for volunteer recruitment and girl recruitment.
Perform responsibilities in conjunction with volunteers; provide volunteer supervision, training, guidance, and coaching to support other adult volunteers (such as troop leaders and/or program volunteers) to ensure a high-quality Girl Scout Leadership Experience.
Provide efficient responsive and high-quality customer service to girls, parents, and volunteers.
Ensure that diversity and pluralism are embraced and incorporated into the work of the council.
Work closely with the Girl Empowerment Program on programs and projects.
Other duties as assigned.
Essential Requirements
Education
Bachelor's degree with concentration in related field preferred or equivalent experience.
Minimum of three (3) years customer service and/or volunteer experience.
Excellent bilingual (English and Spanish) communication skills both written and verbal.
Position Qualifications
This position requires registration as a member of Girl Scouts of the U.S.A.
Demonstrated skill in Microsoft Office Suite and ability to learn additional computer programs.
Demonstrated skills in conflict resolution, problem solving, innovation and creative thinking.
Ability to recruit, select, train, motivate, coach, and provide leadership to adult volunteers.
Ability to develop relationships with staff, volunteers, and community organizations.
Ability to organize and analyze complex and detailed statistical information.
Ability to effectively collaborate with other departments to meet mutual goals.
Ability to work effectively with persons of every age, sex, racial ethnic, religious, income and geographic group, educational level, and personality type.
Willingness to work a flexible schedule that includes evening and weekend hours.
Position: Social Media Coordinator
Reports To: Director of Marketing and PR
Position Summary:
The Social Media Coordinator assists in the execution of the Aquarium’s social media marketing and communication efforts. The successful candidate will work closely with the Marketing team to develop and implement strategies and social media content to increase brand awareness, engage our audience, and drive traffic to the Aquarium website. This is an excellent opportunity for an entry-level candidate to kick-start their career in social media marketing and contribute to sharing the Aquarium’s mission of inspiring people to explore, discover, and learn about earth’s diverse ecosystems.
Qualifications:
Bachelor’s degree in marketing, communications, or a related field.
Basic familiarity with social media platforms and content creation
Strong written verbal communication skills with keen eye for detail
Familiarity with social media management tools such as Hootsuite or Sprout Social a plus
Proficiency in graphic design and video editing software is desirable but not required
Ability to work effectively both independently and as part of a team in a fast-paced environment
Eagerness to learn and grown in the field of social media marketing
Certificates, Licenses, Registrations:
Bachelor’s degree in marketing, communications, or a related field.
Critical Skills/Competencies:
Positive attitude, detail, and customer-oriented with good multitasking and organizational ability.
Ability to think both creatively and strategically.
Creative thinker with the ability to generate engaging content ideas
Responds well under pressure.
Essential Duties and Responsibilities:
Supports Marketing and PR Specialist in planning, strategizing, and implementing social media campaigns
Create and curate engaging content for various social media platforms including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.
Monitor and respond to comments, messages, and mentions across all social media channels in a timely manner.
Collaborate with the marketing team to brainstorm new ideas and strategies to improve our social media presence.
Track and analyze social media metrics and KPIs to evaluate the effectiveness of campaigns and make data-driven recommendations for optimization.
Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies to keep our content fresh and engaging.
Support in creating and maintaining a social media content calendar to ensure consistent posting and messaging.
Assist in the coordination of influencer partnerships and outreach efforts.
Help manage social media advertising campaigns and budgets under the guidance of senior team members.
Perform other duties as assigned to support the overall marketing objectives of the company.
Physical Demands of the Job:
This opportunity requires long periods of standing, crouching, kneeling, lifting, and walking
Must be able to lift 50 lbs.
Exposure to weather conditions and the noise level is usually moderate
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
Apr 11, 2024
Full time
Position: Social Media Coordinator
Reports To: Director of Marketing and PR
Position Summary:
The Social Media Coordinator assists in the execution of the Aquarium’s social media marketing and communication efforts. The successful candidate will work closely with the Marketing team to develop and implement strategies and social media content to increase brand awareness, engage our audience, and drive traffic to the Aquarium website. This is an excellent opportunity for an entry-level candidate to kick-start their career in social media marketing and contribute to sharing the Aquarium’s mission of inspiring people to explore, discover, and learn about earth’s diverse ecosystems.
Qualifications:
Bachelor’s degree in marketing, communications, or a related field.
Basic familiarity with social media platforms and content creation
Strong written verbal communication skills with keen eye for detail
Familiarity with social media management tools such as Hootsuite or Sprout Social a plus
Proficiency in graphic design and video editing software is desirable but not required
Ability to work effectively both independently and as part of a team in a fast-paced environment
Eagerness to learn and grown in the field of social media marketing
Certificates, Licenses, Registrations:
Bachelor’s degree in marketing, communications, or a related field.
Critical Skills/Competencies:
Positive attitude, detail, and customer-oriented with good multitasking and organizational ability.
Ability to think both creatively and strategically.
Creative thinker with the ability to generate engaging content ideas
Responds well under pressure.
Essential Duties and Responsibilities:
Supports Marketing and PR Specialist in planning, strategizing, and implementing social media campaigns
Create and curate engaging content for various social media platforms including but not limited to Facebook, Instagram, Twitter, LinkedIn, and TikTok.
Monitor and respond to comments, messages, and mentions across all social media channels in a timely manner.
Collaborate with the marketing team to brainstorm new ideas and strategies to improve our social media presence.
Track and analyze social media metrics and KPIs to evaluate the effectiveness of campaigns and make data-driven recommendations for optimization.
Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies to keep our content fresh and engaging.
Support in creating and maintaining a social media content calendar to ensure consistent posting and messaging.
Assist in the coordination of influencer partnerships and outreach efforts.
Help manage social media advertising campaigns and budgets under the guidance of senior team members.
Perform other duties as assigned to support the overall marketing objectives of the company.
Physical Demands of the Job:
This opportunity requires long periods of standing, crouching, kneeling, lifting, and walking
Must be able to lift 50 lbs.
Exposure to weather conditions and the noise level is usually moderate
While this job description attempts to describe the essential functions of the position, it does not prescribe or restrict the tasks that may be assigned. It does not restrict management’s right to assign or reassign duties or responsibilities to this job at any time. The overall work environment while performing this job includes exposure to weather conditions and the noise level is usually moderate. The employee is expected to adhere to all policies and to act as a role model in the adherence to the policies.
The Living Planet Aquarium is proud to be an equal opportunity employer committed to creating an inclusive environment for all. We do not discriminate on the basis of age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, or military status. The Living Planet Aquarium is committed to ensuring individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process. Should you require accommodations, please contact accommodation@livingplanetaquarium.org .
IsI is looking for a skilled Security Control Software Support Specialist to join our team. In this role, you will be responsible for providing technical assistance, troubleshooting software issues, and ensuring smooth operations for our clients. If you have a passion for problem-solving and excellent communication skills, we’d love to hear from you!
Duties/Responsibilities:
Maintain regular dialogue with clients in order to report improvement tickets to enhance current processes as well as future program development.
Collaborate with developers to track issue status.
Facilitate client onboarding, including web demonstrations, training, and data migrations.
Serve as the primary contact for software configuration setup.
Distribute user access while maintaining security by assigning appropriate roles.
Aid in the process of client departures ensuring timely closures, data transfers and client satisfaction.
Train both staff and clients on newly released features and best practices.
Build custom reports and ensure data integrity.
Identify areas for process enhancement and report improvement tickets in Jira.
Collaborate with the Security Control Working Group to enhance current processes.
Troubleshoot Tier 1 and Tier 2 software issues promptly.
Determine priority levels for Tier 3 support requests.
Configure server settings across various environments.
Stress test software on multiple environments and servers to validate workflows.
Update HTML for notification templates within the Sec-Con software.
Assist in creating user guides and contribute to the Knowledge Center.
Participate in miscellaneous projects related to data integrity.
Qualifications:
US Citizenship Required
Experience with Microsoft 365 Applications
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
What we offer:
The salary range for this role is $50,000-$55,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
Apr 11, 2024
Full time
IsI is looking for a skilled Security Control Software Support Specialist to join our team. In this role, you will be responsible for providing technical assistance, troubleshooting software issues, and ensuring smooth operations for our clients. If you have a passion for problem-solving and excellent communication skills, we’d love to hear from you!
Duties/Responsibilities:
Maintain regular dialogue with clients in order to report improvement tickets to enhance current processes as well as future program development.
Collaborate with developers to track issue status.
Facilitate client onboarding, including web demonstrations, training, and data migrations.
Serve as the primary contact for software configuration setup.
Distribute user access while maintaining security by assigning appropriate roles.
Aid in the process of client departures ensuring timely closures, data transfers and client satisfaction.
Train both staff and clients on newly released features and best practices.
Build custom reports and ensure data integrity.
Identify areas for process enhancement and report improvement tickets in Jira.
Collaborate with the Security Control Working Group to enhance current processes.
Troubleshoot Tier 1 and Tier 2 software issues promptly.
Determine priority levels for Tier 3 support requests.
Configure server settings across various environments.
Stress test software on multiple environments and servers to validate workflows.
Update HTML for notification templates within the Sec-Con software.
Assist in creating user guides and contribute to the Knowledge Center.
Participate in miscellaneous projects related to data integrity.
Qualifications:
US Citizenship Required
Experience with Microsoft 365 Applications
Exhibit professionalism in the workplace
Excellent customer relationship skills
Excellent organizational skills, and attention to detail
Excellent oral and written communication skills
Ability to work independently and as part of a team
Excellent critical thinking skills, logical problem-solving ability, and a willingness to learn
Exhibit attention to detail and ability to work effectively in situations involving uncertainty or lack of information
Experience working in a high-paced environment
Experience prioritizing tasks with minimal guidance to meet/exceed deadlines
A willingness to think outside of the box to provide innovative solutions for clients
Experience solving challenging technical business problems
What we offer:
The salary range for this role is $50,000-$55,000
Opportunity for Hybrid work
A competitive salary and benefits package
A casual, friendly, and relaxed work environment
Professional growth encouragement and support
Industrial Security Integrators, LLC (“IsI”) is an equal opportunity employer committed to affirmative action and diversity in the workplace. It is the policy of IsI to provide Equal Employment Opportunities (EEO) to Employees and Applicants, without regard to race, color, religion, sex, age, marital status, citizenship status, national origin, sexual orientation, gender identity, veteran status or disability or any other factor protected by law and to provide advancement opportunities for minorities, women, disabled individuals, and veterans. IsI is stronger and more effective when our workforce includes highly qualified individuals with diverse backgrounds, cultures, and traditions.
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Eastern Florida State College is currently seeking applications for two (2) part-time positions of Call Center Specialist on the Cocoa Campus in Cocoa, Florida.
To professionally communicate on the phone, live chat, and e-mail to a diverse population of college customers. To provide customer service to all persons who contact the college via the Call Center and responsible for the implementation of special projects in support of college enrollment and retention activities.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Two years of experience working in a customer service position.
Ability to use a PC, software programs and office machines. Computer proficiency with an understanding of Microsoft Office.
Understanding of automated computer and telephone system application.
Proficient knowledge of grammar, word usage, and basic reading comprehension.
Strong customer service skills. Courteous and excellent telephone skills. Ability to handle difficult people.
Excellent verbal communication skills. Proactive listening skills. Possess solid problem-solving techniques.
Spanish-speaking (Preferred).
Aptitude for understanding the College’s policies, procedures, programs, services, activities, customer needs, and general knowledge of EFSC.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
These positions will require successful fingerprinting and the candidates chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical and environmental qualifications:
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to access, input, and retrieve information and/or data from a computer.
Ability to work flexible schedule.
Works inside in an office environment.
The hourly rate is $12.00 . These positions have been approved for up to 28 hours per week. These positions are eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from April 9, 2024 through April 23, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Apr 09, 2024
Part time
Eastern Florida State College is currently seeking applications for two (2) part-time positions of Call Center Specialist on the Cocoa Campus in Cocoa, Florida.
To professionally communicate on the phone, live chat, and e-mail to a diverse population of college customers. To provide customer service to all persons who contact the college via the Call Center and responsible for the implementation of special projects in support of college enrollment and retention activities.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Two years of experience working in a customer service position.
Ability to use a PC, software programs and office machines. Computer proficiency with an understanding of Microsoft Office.
Understanding of automated computer and telephone system application.
Proficient knowledge of grammar, word usage, and basic reading comprehension.
Strong customer service skills. Courteous and excellent telephone skills. Ability to handle difficult people.
Excellent verbal communication skills. Proactive listening skills. Possess solid problem-solving techniques.
Spanish-speaking (Preferred).
Aptitude for understanding the College’s policies, procedures, programs, services, activities, customer needs, and general knowledge of EFSC.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
These positions will require successful fingerprinting and the candidates chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical and environmental qualifications:
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to access, input, and retrieve information and/or data from a computer.
Ability to work flexible schedule.
Works inside in an office environment.
The hourly rate is $12.00 . These positions have been approved for up to 28 hours per week. These positions are eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from April 9, 2024 through April 23, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Financial Aid Specialist I on the Cocoa Campus in Cocoa, Florida.
The Financial Aid Specialist works in a campus office to provide guidance and information about financial aid to current and prospective students and parents at Eastern Florida State College. The Specialist answers inquiries in person, via inbound and outbound phone calls, and via email. The Financial Aid Specialist quickly and accurately scans, tracks, and organizes incoming application documents. The Specialist periodically conducts outreach including financial aid workshops and recruitment events.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Excellent customer service skills and professional demeanor.
Ability to work in a diverse community and meet the needs of diverse student populations.
Ability to maintain confidentiality.
Strong written and verbal communication skills.
Must be comfortable speaking in front of groups of people.
Ability to learn, understand, and explain complex financial aid regulations and policies.
Ability to process incoming documents accurately, quickly and with attention to detail.
Proficiency with Microsoft Word, Excel and Outlook.
Prior financial aid and/or Banner experience preferred.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.
This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Must be able to talk, listen and speak clearly on a telephone.
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to occasionally lift, push, pull and/or move up to 25 pounds.
Occasional travel to other campuses or outreach venues is required.
Ability to work evening and weekend hours as needed.
The annual salary is $30,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from April 3, 2024 through April 15, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Apr 03, 2024
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Financial Aid Specialist I on the Cocoa Campus in Cocoa, Florida.
The Financial Aid Specialist works in a campus office to provide guidance and information about financial aid to current and prospective students and parents at Eastern Florida State College. The Specialist answers inquiries in person, via inbound and outbound phone calls, and via email. The Financial Aid Specialist quickly and accurately scans, tracks, and organizes incoming application documents. The Specialist periodically conducts outreach including financial aid workshops and recruitment events.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Excellent customer service skills and professional demeanor.
Ability to work in a diverse community and meet the needs of diverse student populations.
Ability to maintain confidentiality.
Strong written and verbal communication skills.
Must be comfortable speaking in front of groups of people.
Ability to learn, understand, and explain complex financial aid regulations and policies.
Ability to process incoming documents accurately, quickly and with attention to detail.
Proficiency with Microsoft Word, Excel and Outlook.
Prior financial aid and/or Banner experience preferred.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.
This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Must be able to talk, listen and speak clearly on a telephone.
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to occasionally lift, push, pull and/or move up to 25 pounds.
Occasional travel to other campuses or outreach venues is required.
Ability to work evening and weekend hours as needed.
The annual salary is $30,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from April 3, 2024 through April 15, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Apr 02, 2024
Full time
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
The Prince George's County Memorial Library System (PGCMLS) seeks a creative Marketing Specialist who finds inventive and engaging methods of conveying an institution's vision, values, and messaging. You appreciate the richly diverse perspectives of a metropolitan library community and take an inclusive and open-minded approach to interacting with them. When presented with a challenge, you analyze the situation, identify key goals and roadblocks, and strategize a path to success. You are a self-motivated project lead that provides support, direction, and creates synergies within your work teams and groups. You have a passion and broad skill set for creating high quality visual and written marketing tools. Job Summary: The Marketing Specialist supports and promotes a strong positive public image for the Library through marketing and social media campaigns. Increases awareness, understanding and engagement with library services and resources. Analyzes and communicates market data. Evaluates effectiveness of marketing efforts. Represents the library in the community. Qualifications: Bachelor’s degree in communications, marketing, or a related field required. Master’s degree or commensurate experience in a related field preferred. Three or more years of experience coordinating marketing for an institution or business. Graphic design skills preferred. Current knowledge of marketing, content development, and community relations practices required. Excellent communication and customer service skills required, responsive and personable. High-level user with Google Suite, Microsoft Office, email marketing platforms, social media, and Adobe Creative Suite. Copy editing skills in multiple editorial styles, including AP style.
The full job posting can be found on www.pgcmls.info.
Apr 02, 2024
Full time
The Prince George's County Memorial Library System (PGCMLS) seeks a creative Marketing Specialist who finds inventive and engaging methods of conveying an institution's vision, values, and messaging. You appreciate the richly diverse perspectives of a metropolitan library community and take an inclusive and open-minded approach to interacting with them. When presented with a challenge, you analyze the situation, identify key goals and roadblocks, and strategize a path to success. You are a self-motivated project lead that provides support, direction, and creates synergies within your work teams and groups. You have a passion and broad skill set for creating high quality visual and written marketing tools. Job Summary: The Marketing Specialist supports and promotes a strong positive public image for the Library through marketing and social media campaigns. Increases awareness, understanding and engagement with library services and resources. Analyzes and communicates market data. Evaluates effectiveness of marketing efforts. Represents the library in the community. Qualifications: Bachelor’s degree in communications, marketing, or a related field required. Master’s degree or commensurate experience in a related field preferred. Three or more years of experience coordinating marketing for an institution or business. Graphic design skills preferred. Current knowledge of marketing, content development, and community relations practices required. Excellent communication and customer service skills required, responsive and personable. High-level user with Google Suite, Microsoft Office, email marketing platforms, social media, and Adobe Creative Suite. Copy editing skills in multiple editorial styles, including AP style.
The full job posting can be found on www.pgcmls.info.
Victim Advocate
$45,704 / year or higher DOQ + Full-Time County Benefits .
James City County’s Commonwealth’s Attorney’s Office seeks an individual to perform reliable work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and witnesses of crime, as well as assisting citizens involved in the criminal justice system with services available at the local, state, and national level.
Responsibilities:
Provides crisis intervention services, specialized counseling or referral to such services; keeps victims updated on investigation and case progression in the legal system; information on obtaining program services; information and guidance on compensation available to victims and victim impact statements.
Prepares victims and witnesses for participation in trial proceedings through counseling, courtroom tours, accompaniment to court, and explanation of judicial proceedings; arranges and/or provides escort or other transportation services related to the investigation or adjudication of the case.
Facilitates payment by the Virginia Supreme Court of all reasonable costs associated with forensic medical examination of crime victims.
Coordinates and implements direct services to crime victims such as disseminating victim assistance materials, recommending written interagency service agreements, maintaining a directory of social services and community resources available to crime victims; attends relevant meetings as a program representative.
Establishes and supports coordinated efforts with law enforcement, social services, and other appropriate community organizations, to maximize community awareness, safety, protection and response to crime.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in criminal justice, social services, or related field required; some experience in direct delivery of human services, with prior experience in providing services to victims of domestic violence preferred.
Must possess reliable transportation to work site(s).
Knowledge of state and local criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Victim Advocate
$45,704 / year or higher DOQ + Full-Time County Benefits .
James City County’s Commonwealth’s Attorney’s Office seeks an individual to perform reliable work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and witnesses of crime, as well as assisting citizens involved in the criminal justice system with services available at the local, state, and national level.
Responsibilities:
Provides crisis intervention services, specialized counseling or referral to such services; keeps victims updated on investigation and case progression in the legal system; information on obtaining program services; information and guidance on compensation available to victims and victim impact statements.
Prepares victims and witnesses for participation in trial proceedings through counseling, courtroom tours, accompaniment to court, and explanation of judicial proceedings; arranges and/or provides escort or other transportation services related to the investigation or adjudication of the case.
Facilitates payment by the Virginia Supreme Court of all reasonable costs associated with forensic medical examination of crime victims.
Coordinates and implements direct services to crime victims such as disseminating victim assistance materials, recommending written interagency service agreements, maintaining a directory of social services and community resources available to crime victims; attends relevant meetings as a program representative.
Establishes and supports coordinated efforts with law enforcement, social services, and other appropriate community organizations, to maximize community awareness, safety, protection and response to crime.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in criminal justice, social services, or related field required; some experience in direct delivery of human services, with prior experience in providing services to victims of domestic violence preferred.
Must possess reliable transportation to work site(s).
Knowledge of state and local criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
The Department Information Systems Coordinator (DISC) provides technical assistance and support to the Sheriff’s Office, Jail Services, and other local law enforcement agencies in planning, developing, and operating a regional law enforcement information network. This position will work directly within Clark County Information Technology (IT) and collaborate with Clark County Sheriff’s Office (CCSO) management, with key responsibilities of overseeing database and application technologies used in reporting; optimizing systems for information analysis; and coordinating related enforcement activities among multiple agencies. These responsibilities necessitate both a thorough understanding of the department processes and workflow, and comprehensive knowledge of the capabilities of the available computer software and programs as well as various niche technology products specific to law enforcement. Duties typically include, but are not limited to: Assist in the installation, administration, and support of various CCSO, Jail Services, and vendor-based hardware and software systems/applications. • Participate in evaluating, recommending, and selecting application and/or hardware products needed to support the Sheriff’s Office or partner agencies. • Assist users on day-to-day computer related issues such as setting changes, printer issues, burn CDs/DVDs, file recovery, and general application use. • Provide initial or secondary troubleshooting on system/server failure and coordinate with County IT to determine the appropriate fixes. Assists in break fix where applicable or in County IT absence. • Assist in the development, maintenance, and troubleshooting of data transfer process between CCSO systems, County IT, and vendors. • Assist in the design and development of department level relational database (e.g. SQL database) and database objects to support in-house developed applications. (I.E. – Win-Pak) • Assist in coordinating database support functions for law enforcement systems including security administration, performance tuning, and data moves. • Perform system administration for reporting systems (e.g. SQL Reporting Service) including security administration, setup, bug fixes, and deployment. • Convert and migrate data from existing systems to new systems and provide on-going system maintenance for client. • Develop ad-hoc query, data extraction, and other reports to meet the department and external agencies objectives. (I.E. – SSRS reports) • Analyze data and create reports (I.E. – SSRS or other required formats for presentations) as needed for customers. • Monitor and track inventory of law enforcement hardware and software including laptops, projectors, etc. • Assist in the development of short-term and long-term strategic planning for the law enforcement IS support unit. • Research, suggest, design, validate, and deploy new law enforcement and mobile related technology. (I.E. – Apple iOS phones and iPads, Android phones, body cameras) • Assist in Bodycam support related to hardware and supporting applications. • Utilize MobileIron MDM solution to support the management of Apple iOS and Android phones. • Assist outside agencies on items and issues related to law enforcement records management systems. Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds are highly encouraged. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Education equivalent to an associate degree in computer science or closely related field (directly related work experience may substitute for the degree requirement) plus three to five years of responsible experience in supporting computer technology users and systems is required. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
The ideal candidate will have the following strengths and abilities:
Strong oral/written communication, and interpersonal/teamwork skills
Knowledge of the functions and/or processes in the field of criminal justice and/or law enforcement is highly desirable
Possession of or ability to obtain a valid driver’s license
Ability to lift to 30 lb. of computer accessories and/or supplies
Knowledge of: current and developing computer-based technologies and trends; Microsoft O365, Microsoft .NET Framework, including VB.Net and ASP.Net; Microsoft SQL Server (2000/2005/2008/2012/2016/2019), SQL Server Reporting Services (SSRS), T-SQL, and ODBC, OLEDB, ADO.Net; desktop and web based scripting and development; security; principles and practices of local area network management; basic ability to troubleshoot technical hardware, personal computers, and mobile computer platforms; scheduled tasks, services and SQL Agent; XML and XSLT; data transfer utilities and principles of ETL; work flow processes and goals within the Sheriff’s Office and Jail Services department.
Ability to: analyze problems, identify their basic elements, and provide logical solutions; evaluate user requirements and ways to meet requirements through effective applications relevant to information analysis and mapping; prepare supporting documentation of various applications & systems; work effectively and collaboratively with multiple agency personnel at all levels; work independently with minimal guidance; maintain proficiency in rapidly evolving technological environment and stay abreast of new trends and innovations in the field of management information systems, particularly as related to law enforcement; communicate clearly and concisely in both oral and written form; read, interpret and apply complex technical publications; establish and maintain effective working relationships with those contacted in the course of work; train and assist others in using simple and complex computer applications; prepare clear and concise reports; manipulate computer components and operate a keyboard; visually operate programs and systems.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
Examples of Duties
Duties may include but are not limited to the following:
Facilitates the department’s production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.
Maximizes the department’s use of software through designing spreadsheet and word processing macros; developing databases; downloading data and modifying software programs for specific department needs.
Work within the Department of Information Technology to seek solutions to problems, plan technology installations, and ensure compliance with County-wide standards.
Formats and creates reports using standard applications.
Maintains inventory of software and hardware throughout the department.
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; trouble shoots hardware problems.
Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.
Formulate the Department’s web page content; interact with other web designers within the County; regularly meet with information Specialists throughout the County to share ideas, solutions and maintain up to date knowledge.
Assist staff with basic PC software problems; at the higher level, develop and deliver training to staff on the use of technology and department specific programs.
Performs other duties as assigned.
Salary Grade
Sheriff Support.11
Salary Range
$35.29 - $47.64- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 27, 2024
Full time
Job Summary
The Department Information Systems Coordinator (DISC) provides technical assistance and support to the Sheriff’s Office, Jail Services, and other local law enforcement agencies in planning, developing, and operating a regional law enforcement information network. This position will work directly within Clark County Information Technology (IT) and collaborate with Clark County Sheriff’s Office (CCSO) management, with key responsibilities of overseeing database and application technologies used in reporting; optimizing systems for information analysis; and coordinating related enforcement activities among multiple agencies. These responsibilities necessitate both a thorough understanding of the department processes and workflow, and comprehensive knowledge of the capabilities of the available computer software and programs as well as various niche technology products specific to law enforcement. Duties typically include, but are not limited to: Assist in the installation, administration, and support of various CCSO, Jail Services, and vendor-based hardware and software systems/applications. • Participate in evaluating, recommending, and selecting application and/or hardware products needed to support the Sheriff’s Office or partner agencies. • Assist users on day-to-day computer related issues such as setting changes, printer issues, burn CDs/DVDs, file recovery, and general application use. • Provide initial or secondary troubleshooting on system/server failure and coordinate with County IT to determine the appropriate fixes. Assists in break fix where applicable or in County IT absence. • Assist in the development, maintenance, and troubleshooting of data transfer process between CCSO systems, County IT, and vendors. • Assist in the design and development of department level relational database (e.g. SQL database) and database objects to support in-house developed applications. (I.E. – Win-Pak) • Assist in coordinating database support functions for law enforcement systems including security administration, performance tuning, and data moves. • Perform system administration for reporting systems (e.g. SQL Reporting Service) including security administration, setup, bug fixes, and deployment. • Convert and migrate data from existing systems to new systems and provide on-going system maintenance for client. • Develop ad-hoc query, data extraction, and other reports to meet the department and external agencies objectives. (I.E. – SSRS reports) • Analyze data and create reports (I.E. – SSRS or other required formats for presentations) as needed for customers. • Monitor and track inventory of law enforcement hardware and software including laptops, projectors, etc. • Assist in the development of short-term and long-term strategic planning for the law enforcement IS support unit. • Research, suggest, design, validate, and deploy new law enforcement and mobile related technology. (I.E. – Apple iOS phones and iPads, Android phones, body cameras) • Assist in Bodycam support related to hardware and supporting applications. • Utilize MobileIron MDM solution to support the management of Apple iOS and Android phones. • Assist outside agencies on items and issues related to law enforcement records management systems. Clark County Washington is a growing and diverse community. The Sheriff's Office values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds are highly encouraged. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Education equivalent to an associate degree in computer science or closely related field (directly related work experience may substitute for the degree requirement) plus three to five years of responsible experience in supporting computer technology users and systems is required. The degree must have been conferred by an institution of higher education and have National Recognition of Accrediting Agencies by the U.S. Secretary of Education, and official transcripts will be required at the time of hire.
The ideal candidate will have the following strengths and abilities:
Strong oral/written communication, and interpersonal/teamwork skills
Knowledge of the functions and/or processes in the field of criminal justice and/or law enforcement is highly desirable
Possession of or ability to obtain a valid driver’s license
Ability to lift to 30 lb. of computer accessories and/or supplies
Knowledge of: current and developing computer-based technologies and trends; Microsoft O365, Microsoft .NET Framework, including VB.Net and ASP.Net; Microsoft SQL Server (2000/2005/2008/2012/2016/2019), SQL Server Reporting Services (SSRS), T-SQL, and ODBC, OLEDB, ADO.Net; desktop and web based scripting and development; security; principles and practices of local area network management; basic ability to troubleshoot technical hardware, personal computers, and mobile computer platforms; scheduled tasks, services and SQL Agent; XML and XSLT; data transfer utilities and principles of ETL; work flow processes and goals within the Sheriff’s Office and Jail Services department.
Ability to: analyze problems, identify their basic elements, and provide logical solutions; evaluate user requirements and ways to meet requirements through effective applications relevant to information analysis and mapping; prepare supporting documentation of various applications & systems; work effectively and collaboratively with multiple agency personnel at all levels; work independently with minimal guidance; maintain proficiency in rapidly evolving technological environment and stay abreast of new trends and innovations in the field of management information systems, particularly as related to law enforcement; communicate clearly and concisely in both oral and written form; read, interpret and apply complex technical publications; establish and maintain effective working relationships with those contacted in the course of work; train and assist others in using simple and complex computer applications; prepare clear and concise reports; manipulate computer components and operate a keyboard; visually operate programs and systems.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
Examples of Duties
Duties may include but are not limited to the following:
Facilitates the department’s production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.
Maximizes the department’s use of software through designing spreadsheet and word processing macros; developing databases; downloading data and modifying software programs for specific department needs.
Work within the Department of Information Technology to seek solutions to problems, plan technology installations, and ensure compliance with County-wide standards.
Formats and creates reports using standard applications.
Maintains inventory of software and hardware throughout the department.
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; trouble shoots hardware problems.
Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.
Formulate the Department’s web page content; interact with other web designers within the County; regularly meet with information Specialists throughout the County to share ideas, solutions and maintain up to date knowledge.
Assist staff with basic PC software problems; at the higher level, develop and deliver training to staff on the use of technology and department specific programs.
Performs other duties as assigned.
Salary Grade
Sheriff Support.11
Salary Range
$35.29 - $47.64- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county