Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 3:00pm- 7:00pm, Fri. 1:30pm -5:30pm, Sat 8:00am -12:00pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 3:00pm- 7:00pm, Fri. 1:30pm -5:30pm, Sat 8:00am -12:00pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 9:30am- 7:00pm, Fri 8am -5:30pm, Sat 8am -12pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 9:30am- 7:00pm, Fri 8am -5:30pm, Sat 8am -12pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: As a QC Lab Technologist, you will perform basic through advanced manufacturing, processing, and test procedures on blood products, and will interpret test results before releasing blood to area hospitals. You will manufacture and prepare pathogen-reduced platelet products for hospital patient use, in a highly regulated environment. Successful QC Lab Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: Perform moderate to high complexity laboratory testing procedures and interpret various testing procedures on donor specimens, and blood products; Identify and quarantine products/samples that don’t meet quality requirements. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Meet the quality and quantity production and testing goals established by the department, and appropriately manage any exceptions. Prioritize workload to meet production and customer requirements. Perform quality control on products, reagents, equipment, and various test kits; maintain accurate electronic and physical inventory locations for products/samples. Participate in troubleshooting and problem-solving activities with cross-functional teams. The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list. Standard Schedule: Second shift 14:30-23:00. Saturday, Sunday, Monday, Tuesday, and Thursday. With days subject to change based on workload. Pay Information: $24 an hour plus shift differential. WHAT YOU NEED TO SUCCEED: Associate degree in science, or Bachelor’s degree in an applied science Minimum 4 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience. Must meet state and CLIA requirements where applicable. Ability to use a wide variety of lab or medical equipment, personal computer and applicable software for sustained periods. Ability to work with a team. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: MLT (ASCP) or MT(ASCP) certification is a plus No additional experience is required for MLT or MT degreed staff. Physical Requirements: Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: As a QC Lab Technologist, you will perform basic through advanced manufacturing, processing, and test procedures on blood products, and will interpret test results before releasing blood to area hospitals. You will manufacture and prepare pathogen-reduced platelet products for hospital patient use, in a highly regulated environment. Successful QC Lab Technologists will have a strong attention to detail, a customer-service focus and the ability to treat both internal and external customers with compassion at all times. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: Perform moderate to high complexity laboratory testing procedures and interpret various testing procedures on donor specimens, and blood products; Identify and quarantine products/samples that don’t meet quality requirements. Meet the quality and quantity production and testing goals established by the department. Ensure products are suitable for release for distribution. Meet the quality and quantity production and testing goals established by the department, and appropriately manage any exceptions. Prioritize workload to meet production and customer requirements. Perform quality control on products, reagents, equipment, and various test kits; maintain accurate electronic and physical inventory locations for products/samples. Participate in troubleshooting and problem-solving activities with cross-functional teams. The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list. Standard Schedule: Second shift 14:30-23:00. Saturday, Sunday, Monday, Tuesday, and Thursday. With days subject to change based on workload. Pay Information: $24 an hour plus shift differential. WHAT YOU NEED TO SUCCEED: Associate degree in science, or Bachelor’s degree in an applied science Minimum 4 years of related experience in a regulatory, laboratory, or manufacturing environment or equivalent combination of education and related experience. Must meet state and CLIA requirements where applicable. Ability to use a wide variety of lab or medical equipment, personal computer and applicable software for sustained periods. Ability to work with a team. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: MLT (ASCP) or MT(ASCP) certification is a plus No additional experience is required for MLT or MT degreed staff. Physical Requirements: Requires standing, stretching, stooping and bending for extended time periods. Lift, pull, push and move objects of up to 50 pounds. May work in walk-in refrigerator/freezers for periods of time. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 4% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Healthy Schools Campaign (HSC), is a national nonprofit organization based in Chicago that works to make schools healthier places for all children. HSC advocates for policies and practices that support health and learning, including nutritious school food, physical activity, comprehensive health services, green schoolyards and clean air at school. HSC focuses on issues affecting students of color and those from under-invested communities, and strives to make equity part of the public dialogue about education and health.
HSC works with parents, teachers and principals in Chicago Public Schools, and uses the lessons learned to advocate for key policy and practice changes. HSC also empowers school stakeholders to be agents of change in their schools and districts, and builds the capacity of school leaders to better support student health. This work takes place at the intersection of health, education, equity and sustainability.
HSC’s policy work focuses on integrating health and equity into education policy and practice and leveraging cross-sector partnerships to support student health and school wellness. A core focus of HSC’s national policy work is supporting states and school districts in expanding Medicaid-funded school health services. HSC’s policy work also includes efforts to expand access to healthy school food and promote healthy and sustainable school campuses. HSC has a $2.2 million budget and a staff of 16.
Position Description
HSC is seeking a part-time bookkeeper to help further its mission of making schools healthier places for all children. The bookkeeper will provide accounting functions including but not limited to processing payroll bi-weekly, financial record keeping, and transactions including A/P, A/R, monthly billing, and general ledger. This is a part-time permanent position with the option to work remotely, although a strong preference will be given to candidates in Chicago. The bookkeeper will report to the Director of Accounting and Administration.
Responsibilities
Assist the Director of Accounting and Administration with the day to day, monthly, and year-end operations of the accounting department
Perform the processing and recording of accounts payable transactions through third-party online platform and ensure that all invoices and staff reimbursements are paid accurately and in accordance with the policies and procedures of the accounting department
Process payroll through third-party online platform, prepare journal entries and related activity including but not limited to calculating and setting up retirement fund obligation in A/P, track and reconcile vacation and sick leave for employees, performing semi-annual verification of certain employee benefits, and administering our transit benefit program
Perform the processing of expense allocations, monthly accruals, amortization of prepaid expenses, fixed assets depreciation and recording of adjusting and reclassification journal entries, if necessary
Perform general account review and analysis on a monthly basis.
Generate financial reports such as monthly financial statements, budget variance reports per program and department and other requested reports for the President and CEO, Director of Accounting and Administration, and/or staff
Perform bank reconciliations
Perform annual 1099 reporting process for vendors
Assist with yearly accounting activities such as the annual audit process with external auditors, the organization’s federal (Form 990 and schedules) and state tax returns, annual budgeting process, and other functions as deemed necessary
Maintain accounting procedures and policies and systems of internal controls to ensure the integrity of all financial systems
Qualifications
Minimum of an Associate’s degree in accounting or business administration, or equivalent business experience, as well as knowledge of bookkeeping and generally accepted accounting principles
2-3 years of full charge bookkeeping experience
Good organizational skills, strong attention to detail and accuracy
Clear communication skills and ability to take direction
Ability to maintain confidentiality
Strong technology skills and experience using Google products, Quickbooks Online, and Microsoft Suite in a collaborative work setting.
Personal qualities of integrity and credibility, and a commitment to and passion for HSC’s mission.
Additional Requirements
HSC is currently a fully remote workplace, and this position is eligible to be part-time remote work. Applicants must have a functioning home office space for virtual work. HSC offices are located in Chicago, being based in or near Chicago is preferred but not required; living in the U.S. is required.
This position is half time (20 hours per week) and requires a consistent weekly schedule, including availability to process the bi-weekly payroll on Mondays and Tuesdays.
Compensation
The compensation range for this position is $24 to $27 per hour based on experience. Generous benefit package includes employer-paid medical, dental and disability insurance, 6% employer matching contribution to a retirement plan after one year of employment, and paid vacation and sick leave.
To Apply
HSC is committed to equal opportunity and nondiscrimination and does not discriminate on the basis of race, ethnicity, color, national origin, religion, sex, sexual orientation, gender identity, marital status, disability or veteran status. HSC strongly encourages Black, Indigenous, and People of Color (BIPOC), women, LGBTQIA+ people and members of other marginalized communities to apply.
Send resume and cover letter to bookkeeper@healthyschoolscampaign.org. Please put your full name in the subject line.
No phone calls please. Position will be held open until filled.
Nov 03, 2022
Part time
Healthy Schools Campaign (HSC), is a national nonprofit organization based in Chicago that works to make schools healthier places for all children. HSC advocates for policies and practices that support health and learning, including nutritious school food, physical activity, comprehensive health services, green schoolyards and clean air at school. HSC focuses on issues affecting students of color and those from under-invested communities, and strives to make equity part of the public dialogue about education and health.
HSC works with parents, teachers and principals in Chicago Public Schools, and uses the lessons learned to advocate for key policy and practice changes. HSC also empowers school stakeholders to be agents of change in their schools and districts, and builds the capacity of school leaders to better support student health. This work takes place at the intersection of health, education, equity and sustainability.
HSC’s policy work focuses on integrating health and equity into education policy and practice and leveraging cross-sector partnerships to support student health and school wellness. A core focus of HSC’s national policy work is supporting states and school districts in expanding Medicaid-funded school health services. HSC’s policy work also includes efforts to expand access to healthy school food and promote healthy and sustainable school campuses. HSC has a $2.2 million budget and a staff of 16.
Position Description
HSC is seeking a part-time bookkeeper to help further its mission of making schools healthier places for all children. The bookkeeper will provide accounting functions including but not limited to processing payroll bi-weekly, financial record keeping, and transactions including A/P, A/R, monthly billing, and general ledger. This is a part-time permanent position with the option to work remotely, although a strong preference will be given to candidates in Chicago. The bookkeeper will report to the Director of Accounting and Administration.
Responsibilities
Assist the Director of Accounting and Administration with the day to day, monthly, and year-end operations of the accounting department
Perform the processing and recording of accounts payable transactions through third-party online platform and ensure that all invoices and staff reimbursements are paid accurately and in accordance with the policies and procedures of the accounting department
Process payroll through third-party online platform, prepare journal entries and related activity including but not limited to calculating and setting up retirement fund obligation in A/P, track and reconcile vacation and sick leave for employees, performing semi-annual verification of certain employee benefits, and administering our transit benefit program
Perform the processing of expense allocations, monthly accruals, amortization of prepaid expenses, fixed assets depreciation and recording of adjusting and reclassification journal entries, if necessary
Perform general account review and analysis on a monthly basis.
Generate financial reports such as monthly financial statements, budget variance reports per program and department and other requested reports for the President and CEO, Director of Accounting and Administration, and/or staff
Perform bank reconciliations
Perform annual 1099 reporting process for vendors
Assist with yearly accounting activities such as the annual audit process with external auditors, the organization’s federal (Form 990 and schedules) and state tax returns, annual budgeting process, and other functions as deemed necessary
Maintain accounting procedures and policies and systems of internal controls to ensure the integrity of all financial systems
Qualifications
Minimum of an Associate’s degree in accounting or business administration, or equivalent business experience, as well as knowledge of bookkeeping and generally accepted accounting principles
2-3 years of full charge bookkeeping experience
Good organizational skills, strong attention to detail and accuracy
Clear communication skills and ability to take direction
Ability to maintain confidentiality
Strong technology skills and experience using Google products, Quickbooks Online, and Microsoft Suite in a collaborative work setting.
Personal qualities of integrity and credibility, and a commitment to and passion for HSC’s mission.
Additional Requirements
HSC is currently a fully remote workplace, and this position is eligible to be part-time remote work. Applicants must have a functioning home office space for virtual work. HSC offices are located in Chicago, being based in or near Chicago is preferred but not required; living in the U.S. is required.
This position is half time (20 hours per week) and requires a consistent weekly schedule, including availability to process the bi-weekly payroll on Mondays and Tuesdays.
Compensation
The compensation range for this position is $24 to $27 per hour based on experience. Generous benefit package includes employer-paid medical, dental and disability insurance, 6% employer matching contribution to a retirement plan after one year of employment, and paid vacation and sick leave.
To Apply
HSC is committed to equal opportunity and nondiscrimination and does not discriminate on the basis of race, ethnicity, color, national origin, religion, sex, sexual orientation, gender identity, marital status, disability or veteran status. HSC strongly encourages Black, Indigenous, and People of Color (BIPOC), women, LGBTQIA+ people and members of other marginalized communities to apply.
Send resume and cover letter to bookkeeper@healthyschoolscampaign.org. Please put your full name in the subject line.
No phone calls please. Position will be held open until filled.
TTEC Daytona Beach Virtual Job Fair
Tuesday, November 10th, 11 AM and 2 PM
Please plan to attend one (1) session only.
ZOOM Link: http://bit.ly/daytonavjf
RSVP here: http://bit.ly/daytonarsvp
Hiring:
Customer Service Representatives
Sales Representatives
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Licensed Healthcare Insurance Agent – Spanish with TTEC in Daytona, FL.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 (Standard Msg & data rates may apply)
to connect with us. Upon getting hired as a Bilingual Licensed Healthcare Insurance Agent – Spanish, we will ask you to pick up your equipment from our Daytona, FL office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #TTECTOP
: US-FL-Daytona
: _Customer Care Representative
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PUP&lang=en&src=JB-27120
Jul 23, 2020
Full time
TTEC Daytona Beach Virtual Job Fair
Tuesday, November 10th, 11 AM and 2 PM
Please plan to attend one (1) session only.
ZOOM Link: http://bit.ly/daytonavjf
RSVP here: http://bit.ly/daytonarsvp
Hiring:
Customer Service Representatives
Sales Representatives
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Licensed Healthcare Insurance Agent – Spanish with TTEC in Daytona, FL.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 (Standard Msg & data rates may apply)
to connect with us. Upon getting hired as a Bilingual Licensed Healthcare Insurance Agent – Spanish, we will ask you to pick up your equipment from our Daytona, FL office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #TTECTOP
: US-FL-Daytona
: _Customer Care Representative
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PUP&lang=en&src=JB-27120
TTEC Daytona Virtual Career Fair
Tuesday, July 21, 2020, 11 AM to 3 PM
Presentation starts hourly: 11 AM, 12 NOON, 1 PM and 2 PM
To join, simply click on this link:
https://ttec.zoom.us/j/97215392290?pwd=cDhzUFRLRkppUjIwbzhyaXgzV0ViZz09
Or manually key in Meeting ID: 97215392290
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Daytona, Florida.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish , we will ask you to pick up your equipment from our Daytona, FL office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OT3&lang=en
Jun 01, 2020
Full time
TTEC Daytona Virtual Career Fair
Tuesday, July 21, 2020, 11 AM to 3 PM
Presentation starts hourly: 11 AM, 12 NOON, 1 PM and 2 PM
To join, simply click on this link:
https://ttec.zoom.us/j/97215392290?pwd=cDhzUFRLRkppUjIwbzhyaXgzV0ViZz09
Or manually key in Meeting ID: 97215392290
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Daytona, Florida.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish , we will ask you to pick up your equipment from our Daytona, FL office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OT3&lang=en