Retail Associate

General Summary:

LA Cannabis Co is seeking a friendly, attentive and knowledgeable Budtender, who can provide timely service and create an exceptional guest-experience for all of our clients.  Budtenders are the responsible for most of a client’s experience, from educating consumers on individual products to aligning the correct product with the client’s needs and expectations.  Our clientele is incredibly diverse, and ranges from patients to recreational participants.  Still, every client is to receive a top-tier experience when patronizing our stores.  Thus, it is necessary for our Budtenders to be just as flexible, able to pivot and tailor customer-service strategies to each, individual client.

Essential Functions:

• Provide top-tier customer service to clients, functioning as the “face” of the company; warmly greeting customers and maintaining a pleasant, helpful and professional demeanor throughout the facilitation of the sale process
• Educating clients on the “menu” of various cannabis products, as the in-person subject-matter expert; staying abreast of recent product-offerings and industry trends to continue providing the highest level of customer service
• Advise clients on proper safety measures – when consuming and storing cannabis items - and appropriate uses & applications of each product; provide recommendations, based on the client’s needs & specifications, and care-tips for the preservation of products purchased
• Adhere to internal policies, protocols and processes, as they reflect legal guidelines, within which the company must conduct business, and help to ensure the best environment for the clients
• Responsible for operating and managing cash register, ensuring accuracy is maintained between sales and remaining monies within the register; Count, check and authenticate all cash transactions
• Other related duties, as assigned

Knowledge, Skills and Abilities:

·         Able to work collaboratively and independently

·         Able to engage clients as a self-motivated, compassionate and understanding representative of LA Cannabis Co

·         Salesmanship – able to drive sales towards the store’s targeted sales-goals, while matching clients to the best-suited products

·         Ability to stand (up to 5 hours), walk, lift, reach, and kneel

·         Attention to detail and adept at “quick math,” to accurately and responsibly manage purchases and transactions

·         Possess a positive and amenable attitude, as well as strong communication skills – follow directions & guidance from managers, ask clarifying questions to ensure complete understanding, etc.

·         Able to function and thrive within a fast-paced, high-performance, retail work-environment

Education & Experience:

·         21+ years of age

·         Highschool Diploma or Associates Degree preferred

·         Working knowledge and/or proficiency about cannabis and cannabis products

·         1+ years of sales, retail, customer-service or related experience

Unit Breakdown:

·         1 Gram [1.0-1.1]

·         5 Gram [5.0-5.1]

·         ½ oz. [14.0-14.2]

·         1 oz. [28.5]

Location:

·         Inglewood, CA (1 location)

·         South Los Angeles, CA (2 locations)

*LA Cannabis Co is committed to celebrating diversity & creating an inclusive work-environment for all candidates & employees.  We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type, with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law*