LVN Case Manager

POSITION SUMMARY:

Under the direction of the Nursing Director, provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness.  The LVN Case Manager will coordinate with all parties involved in the care of the patient to provide effective and culturally competent care and treatment for people living with HIV and other chronic diseases. The LVN Case Manager will target people who are receiving or will receive HIV/PrEP injectables; track all request for refills, prior authorizations, and patient assistance program. The LVN Case Manager in conjunction with the Lead Medication Enroller, and clinical RNs will work in a collaborative effort to ensure medications are tracked- including refills, patient appointments and labs fall within the targeted time frame. The LVN will provide nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Case Management:

• Perform patient care functions within the scope of competency as prescribed by health care provider(s) following established protocols, policies and procedures.

• Identifies patients that have missed appointments for their injectables to reengage them in treatment
• HIV/PrEP injectables:
  • Collaborate with Lead Medication Enroller and Clinical RNs
  • Track / log medication ordered, received by each assigned clinic
  • Input medication inventory into eCW upon delivery of medication
  • Maintain and audit medication inventory regularly
  • Track / log patient appointments kept and missed for injectable; reschedule as necessary- inform provider
  • Ensure appropriate labs have been ordered before/after injectable
  • Ensure orders for injections and follow up appointment instructions are placed for nurse visits
  • Ensure patient has appropriate appointment type scheduled within targeted time frame
  • Remind patient of lab order and injectable appointment
  • Assist with scheduling appointment as necessary

• Convey medication refill authorizations to pharmacies as directed by the health care providers following established protocols.
• Provide medical information and education to patients, following established protocols and guidelines.

• Provide and appropriately document health education to patients.
• Assist front office staff in making appropriate arrangements for patients who arrive late for appointments or for whom an appointment needs to be rescheduled, by reviewing the medical record and determining how soon and where the patient should be seen

Clinical as needed:

• Provide clinical support to medical providers before and after primary care visits so as to ensure the timely delivery of quality medical care.

• Refer individuals who test positive for an STD for immediate treatment.

• Treat patients diagnosed with sexually transmitted infections (STIs) in a timely manner as ordered by a provider and according to APLAHW clinical STI treatment guidelines.

OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.

REQUIREMENTS:

Training and Experience:

• High School diploma or GED equivalent.
• Current CA LVN license.
• Minimum of two years’ experience as licensed vocational nurse and/or 5+ years as a Medical Assistant in an Internal Medicine or Family Medicine practice a plus.
• Current certification as an HIV Counselor or receive certification within ninety days of employment.
• Experience working in a nonprofit environment a plus
• Skill and knowledge to maintain current LVN license/certificate.

Knowledge of:

• Knowledge and experience working with target populations, including individuals who use IV drugs and sexual minorities, including transgender persons, a plus.
• HIPAA certified and knowledge of informed consent.
• Knowledge of medical terminology.
• Knowledge of all safety requirements when handling bio-hazardous specimens or contaminated instruments.
• Knowledge of MSDS and emergency treatments.
• Knowledge of referral processing.

Ability to:

• Ability to use computerized patient care systems.
• Ability to perform accurate quality control and patient sample testing for waived tests.
• Work independently with minimal direction.
• Work effectively with diverse staff, volunteers and professionals.
• Be at ease and work with a diverse group (ethnic, class, gender, sexual orientation) of individuals who may hold a wide range of opinions regarding prevention needs.
• Engage in community/coalition building.
• Multitask.
• Meet multiple deadlines in a rapidly changing environment
• Maintain patient confidentiality.
• Ensure that HIV Counseling/Testing services have the following qualities: 1) nonjudgmental 2) are harm reduction focused 3) are sex positive 4) are LGBT positive.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.

SPECIAL REQUIREMENTS:

Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. Some weekend/evening work may be required.  Local travel (within LA County) may be required. COVID vaccination and booster required or medical/religious exemption.

Equal Opportunity Employer: minority/female/transgender/disability/veteran.    

Visit our website at www.aplahealth.org  to apply or click the link below: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=121099&clientkey=A5559163F67395E0A2585D2135F98806