Clark County IT is looking for a diligent, innovative, analytical and experienced Desktop Administrator designated for the Public Works department in a project role who views success as the ability to serve others. This hire provides the highest quality service to our employees and the community. We want team members to learn, grow and build a future with us.
A versatile individual who is interested in helping support County operations, based on industry best practices. All of us in IT understand that our job may require us to be available to provide the high level of customer service our customers expect. However, at Clark County we provide this support while maintaining a healthy work/life balance. We'll support your growth and reward your commitment with training in the latest tools, extraordinary benefits and opportunities for professional advancement.
The Desktop Administration Public Works Project role will provide sophisticated technical support for our Public Works customers throughout the County. That includes installing, diagnosing, repairing, maintaining, and upgrading all associated equipment. The person will also trouble shoot problem areas (in person, remote connections or by phone) in a timely accurate fashion and provide end-user assistance where required. Supporting mid-level functions for the Help Desk team and other areas within the Client Services team. Focused in both Tier 1 and Tier 2 level activities.
The IT Guild values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. The IT department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds.
This position is represented by the IT Guild.
This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Education and Experience:
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
This position will be responsible for the following areas:
In addition to technical qualifications the incumbent should also have a thorough understanding of how products and services interface and integrate with networks, computer peripherals, end-user computing devices, and user applications. Additionally, they must conduct work requiring significant independent judgment and devise innovative approaches to unique problems. Develop conclusions and make recommendations on a wide variety of complex issues. Decisions are generally only reviewed for consistency with policy, precedent and overall effectiveness. Serve as a resource to other professional employees.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
IT Guild.303
$6,475.00 - $9,065.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
With its great natural beauty, Clark County, Washington, always has attracted people and businesses. We welcome those who visit and settle here, providing fresh perspectives, growing diversity and vibrant energy.
Our forward-looking community is framed by the scenic Cascade Range to the east and the majestic Columbia River to the south and west. The area is a picturesque place to work, play, and live.
Named for Captain William Clark of Lewis and Clark Expedition fame, our county is one of the fastest growing regions in Washington state and the Portland, Oregon, metropolitan area. Today, more than 467,000 people call Clark County home.
Clark County government works to enhance the quality of life for all of our diverse community by providing services with integrity, openness and accountability. We are one of the county's largest employers, providing a wide range of rewarding careers for about 1,570 people.