Development Operations Coordinator

  • American Red Cross
  • Medford, Massachusetts
  • Feb 14, 2024
Business Development

Job Description

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Why Choose Us? 
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
 

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The American Red Cross is currently seeking a Development Operations Coordinator to support the Massachusetts Region. You will work one day a week in our Medford, MA office and other days remotely.

WHAT YOU NEED TO KNOW:

We are looking for a Development Operations Coordinator who will lead efforts to support funding growth development through fundraising volunteer management and training, event support and overall administrative support for the Development team.

The pay rate for this position is $24.88/hr. It is a full time position and eligible for benefits.

WHERE YOUR CAREER IS A FORCE GOOD:

  • Lead and train volunteers who perform data entry and data-related projects for development team.
  • Support the development team in event planning.
  • Assist with onboarding of new fundraisers, serve as the primary systems trainer for new hires and volunteers. Provide ongoing user training on new functionality and/or changes in the system.
  • Reports/Data Information: Support internal staff on powerpoint presentations, word, excel documents. Responds to internal/external requests for information and/or documentation.
  • Analyze and provide data and reports to assist in operational reviews, monitoring activity initiatives.  
  • Provide back up support for gift processing to include cross-functional collaboration to ensure accurate execution of check processing/bundling procedures are followed and understood.

WHAT YOU NEED TO SUCCEED:

  • Associate degree or equivalent required
  • Minimum 7 years of related experience or equivalent combination of education and related experience required.
  • Good interpersonal, verbal, and written communication skills.  
  • Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com).  
  • Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.
  • A current, valid driver's license with good driving record is required. 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Regularly required to sit; use hands to handle or feel and talk or hear.
  • Frequently required to reach with hands and arms.
  • Required to stand; walk and stoop, kneel, crouch, or crawl.
  • Frequently lift and/or move 15 to 30 pounds.
  • May require ordinary ambulatory skills sufficient to visit other locations.  
  • The work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic).
  • Ability to work in a small cubicle and the ability to sit at a computer terminal for an extended period of time.  
  • Overall mobility is essential.  
  • It may also include driving a vehicle and working under challenging conditions.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

Excellent networking, communication and people skills. Prior experience planning large scale events and fundraisers. Experience working with diverse and cross-functional teams to promote a positive brand image.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with 5% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition

*LI-POST

IND123

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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