Purchasing Support Coordinator-Pro Audio

Don’t skip a beat, apply to Exertis | JAM!

Job Title: Purchasing Support Coordinator-Pro Audio

Pay Range: $19.25-$22.60 per hour.

Division:  The Music People

Location: Berlin, CT

Schedule: Monday to Friday 9:00AM-5:30PM

Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

What you will do:

Join us as a Pro Audio Purchasing Support Specialist! Your role involves handling the high volume of Pro Direct Ship orders that we process daily. You will manage and flag emails for a high-volume outlook folder, process and send direct ship orders to our vendor partners, facilitate any required changes to these orders, and assist in projects aimed at improving efficiency and speed in all aspects of the Pro Audio Purchasing department. Utilize tools like outlook, SharePoint, Excel, E1 and Power BI to process orders and review data. Strong organizational and communication skills, along with the ability to work independently and collaboratively, are essential. If you're detail-oriented, possess excellent problem-solving skills, and thrive in a dynamic team environment, apply now to contribute to our success on the PRO AVL team.

Responsibilities:

• Flag and manage emails sent to a high-volume outlook mailbox.
• Process a high number of direct ship orders daily to be sent to our vendor partners.
• Collaborate with cross-functional teams, including sales and purchasing, to identify any issues as they may arise, and work to resolve where able.
• Facilitate any changes needed to Direct Ship orders, ensuring the process flows smoothly.
• Act as a coordinator between sales, our logistics team, and vendors to ensure timely processing of orders and minimal interruptions to the business.
• Utilize Outlook, E1 software, Excel, Power BI, and SharePoint to track data points as key indicators of efficiency, and to highlight any problem areas.
• Assist the PRO AVL Merchandising Manager in assigned projects related to Direct Ship orders and general inventory upkeep.

What we are looking for:

• Proficient in Microsoft Outlook
• Strong data entry skills, with a keen eye for detail
• Excellent problem-solving abilities, demonstrated through successful resolution of complex issues.
• Effective prioritization and time management skills, capable of managing multiple tasks efficiently.
• Strong verbal and written communication skills, facilitating clear and concise communication with team members and external partners.
• Ability to work both independently and collaboratively within a team environment.
• Demonstrated ability to make timely and comprehensive decisions, exhibiting sound judgment.
• Organized and thorough approach to work, ensuring tasks are completed accurately and on time.

Daily Conduct:

• Consistently deliver quality work within established deadlines.
• Maintain professional interactions with colleagues and suppliers.
• Actively contribute as a team member on all assignments, fostering a collaborative work environment.
• Demonstrate the ability to work independently while effectively communicating and coordinating efforts with others.
• Approach tasks with a supportive attitude, strong work ethic, and personable demeanor. 

Ready to join our team? Here is why we are one big, happy JAMily…

• Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
• Wellness Incentive Program, and an Employee Assistance Program.
• 401K matching program.
• Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
• We value work life balance and offer a causal and fun environment.
• Lively social calendar… there’s always something for everyone!
• Generous employee discount on all our cool gear.
• On-going learning opportunities.
• Not to mention the opportunity to work in a highly talented, winning team!

Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here. 

#JAMFAM

While we appreciate your interest, please note that only qualified candidates will be contacted.

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