Coordinator, People & Operations

The Coordinator, People & Operations will provide general support to the People & Operations team, including, but not limited to, office management, supporting core administrative functions, assisting with recruitment, hiring, onboarding, and new employee orientation processes, and employee engagement. This role will play a crucial role in fostering a positive and productive work environment within the DC Office and supporting Civic Nation’s overall culture and success.

The successful candidate must be based in the Washington, DC area and able to work in our DC office two days per week.

ABOUT THE PEOPLE & OPERATIONS TEAM

The People & Operations team is the core of Civic Nation, driving a thriving, inclusive, and high-performing workplace. The People & Operations team combines strategic human resources leadership and operational excellence to create an environment where staff are valued, supported, and empowered to grow. From cultivating a culture of well-being and belonging to ensuring systems run seamlessly behind the scenes, our team’s purpose is to support every staff member in doing their best work and bringing our collective vision and mission to life.

ABOUT CIVIC NATION

Civic Nation is an impact hub for the ideas, leaders, and initiatives that strengthen civic culture, civic power, and civic participation. We shift culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders, and influencers to tackle our nation’s most pressing social challenges. Five initiatives are a part of the Civic Nation family: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, We The Action, and When We All Vote.

YOUR IMPACT 

• Coordinate the day-to-day operations and maintenance of the DC office, including but not limited to: supply and food & beverage ordering, general office upkeep, and maintaining office technology such as printers and conference systems. 
• Serve as a local resource for general administrative and operational needs, both internally and with building management. 
• Check, receive, sort, and deliver/scan mail, and assist staff with shipping and receiving requests. 
• Monitor all inboxes for the department and respond to or forward inquiries. 
• Fulfill supply and equipment requests, such as shipping computers and other equipment to staff.
• Support and manage the ordering processes for staff life moments and general operational needs (bereavement flowers, office supplies, swag, etc.). 
• Coordinate, manage, and distribute the org-wide staff newsletter
• Maintain a working knowledge of org-wide systems in order to assist with deployment, management, and tracking. 
• Assist with the planning and coordination of the annual staff retreat and other org-wide events as needed. 
• Support  the Associate Director with managing the employee life-cycle from recruitment (e.g., posting jobs, administrative support, etc.) to offboarding 
• Conduct employment verifications with external agencies.
• Draft and distribute communications celebrating staff milestones such as staff anniversaries, birthdays, life moments, etc. 
• Assist the Associate Director with maintaining accurate and compliant employee records.
• Provide general administrative support to the People & Operations team.
• Willingness, ability, and comfort to travel up to 15% of the time for special meetings and events.
• Other reasonable duties as assigned.

YOUR EXPERIENCE

• 1+ years of professional experience and/or internships working in operations, human resources, or related fields.
• Experience and comfort working in or managing an in-person office environment is strongly preferred. 

YOUR COMPETENCIES  

• Ability to exercise a high degree of professionalism, diplomacy, sensitivity, and discretion with sensitive information and key high-ranking officials and external stakeholders.
• A self-starter with a positive and solutions-oriented attitude.
• Outstanding organizational and time management skills, with an eye for detail and an ability to manage concurrent projects at once.
• Ability to set priorities and multitask with strong critical thinking and problem-solving skills.
• Demonstrated competency in working with systems such as or similar to Google Workspace, Okta, Slack, Zoom, and DocuSign.
• Comfortable working independently and with fluctuations in workload.
• Commitment to creating an inclusive and welcoming environment for all staff.

SALARY & BENEFITS

The Washington, DC-based salary for this position is $61,000 annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more. 

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):  

• February 17-20: First-Round Interviews: Introductory Call 
• February 23-27: Second-Round Virtual Interviews
• March 2-6: Final Interviews (in-person)
• Week of March 9: Hiring Decision announced 

This role has a preferred start date of March 30: All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, please submit your resume and answer the three application questions below. Applications will be accepted until February 13. 

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Driven by our values, Civic Nation aims to recruit candidates representative of the communities and populations we serve. Towards that goal, we know that a diverse workforce allows us to see issues facing our democracy in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.

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