Multnomah County Dept. of Community Justice
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$38.03 - $46.77 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
November 01, 2026
The Opportunity:
Do you want to help shape the next chapter for justice-involved youth and help them build a foundation for success?
Are you an experienced case manager working with youth and families?
Do you believe that all youth are capable of turning their lives around?
If you answered yes to these questions, this job may be for you!
The Department of Community Justice Juvenile Services Division (JSD) is seeking committed and compassionate Juvenile Court Counselors (JCCs) to join our team! This recruitment may be used to fill both bilingual English/Spanish language required and non-bilingual positions.
Juvenile Court Counselors (JCCs) serve as essential navigators for at-risk youth and their families within the court system, operating under the legal framework of ORS 419A.012. JCCs perform comprehensive and complex case management, evaluation, and supervision for at-risk youth and their families, ensuring community safety, accountability, and skill development.
Central to their work is the Juvenile Services Division’s evidence-based case management model, which emphasizes an integrative and holistic approach. JCCs do not simply monitor behavior; they actively foster long-term change by tailoring strategies to a youth’s specific strengths, cultural background, and environmental needs. By building strong relationships with community partners and engaging families to provide proactive support, JCCs aim to balance accountability with the skill development necessary for a youth's successful transition out of the justice system.
The duties include but are not limited to:
Assist youth and families through the pre- and post-adjudication process in the court system using best practices of intake, investigation and supervision.
Provide probation supervision for low, medium, and high-risk youth, utilizing evidence-based strategies tailored to each youth’s issues, strengths, needs, culture, and environmental influences.
Be responsible for youth on diversion and probation, ensuring strict compliance with a Judge’s court order.
Monitor multiple dockets, conduct thorough evaluations and make critical recommendations regarding a youth’s placement during the court process.
Assess and make recommendations to the court to address the youth's and family's needs, including for youth found within the jurisdiction or in violation of release or probation conditions.
Provide evaluation, investigation, counseling, case planning, social services, and adjudication for juveniles and their families.
Effective records management and documentation of all contacts with youth.
Actively engage the family to provide proactive support and guidance during and after the termination of probation services.
Utilize the Juvenile Services Division’s prescribed, evidence-based, integrative supervision and case management model.
Maintain frequent direct contact through office, home, and community visits or other youth community events to implement specialized programs and foster long-term behavioral change.
Transport youth when needed between detention locations, court or placements.
Build and maintain effective working relationships with community partners, including local law enforcement, to ensure a holistic approach to meeting the needs of juveniles and their families.
The Department of Community Justice is looking for experienced case managers who can demonstrate proficiency in the following areas:
Knowledge of the juvenile justice system and court process.
Knowledge of the symptoms of physical and mental disorders, substance abuse and adjustment problems of juvenile offenders.
Knowledge of the theories, methods and techniques of social casework, counseling, motivational and strength-based interviewing, child psychology and adolescent development.
Knowledge and experience working with youth and families from culturally diverse communities.
Appreciation and understanding of family dynamics, gender issues, cultural diversity, gender non-conforming persons and individual differences.
Familiarity with community resources available to support youth and their families.
Exceptional collaboration, communication and interpersonal skills and an ability to build relationships with diverse clients and communities and interdisciplinary teams, including legal, law enforcement, and therapeutic partners.
Highly self-reliant, extremely organized, skilled in time management, good at coordinating, prioritizing and distributing information.
Ability to prepare well written reports to the Court.
Extreme flexibility in terms of both work style and hours, and comfortable delivering services in client homes.
Bilingual Spanish/English language proficiency (speak/read/write) for bilingual Spanish language required positions.
Skilled in the areas of Multnomah County Core Competencies
ABOUT THE JUVENILE SERVICES DIVISION:
The Juvenile Services Division (JSD) ensures that the juvenile system will protect the public, provide fair and equitable accountability and deliver cost-effective, evidence-based services to system-involved youth and their families. JSD provides a continuum of juvenile services ranging from informal diversion, pre-adjudication support, formal probation, shelter care, electronic monitoring, mental health assessments and care coordination, outpatient and detention.
The Juvenile Services Division provides community supervision and diversion services for high-risk youth, and operates the Donald E. Long Juvenile Detention Facility. The Division is committed to reducing ethnic and racial disparities in juvenile justice, both increasing resources for at-risk youth and ceasing disparities in their treatment.
Come Find Your Why? (video)
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday. TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Bachelor’s degree with major coursework in child psychology, social work, counseling, criminal justice or related field or equivalent years of related experience; AND
Two (2) years of professional counseling and/or case management experience working with clients in a social service or rehabilitative setting which includes one (1) year of working with high risk and/or high need youth, clients and families; AND
Valid driver’s license in good standing; AND
Proficient in Bilingual Spanish/English language (for Bilingual Spanish/English language requirement positions only. Final candidate must successfully pass the proficiency assessment through our language testing vendor.); AND
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
More than two (2) years of professional counseling and/or case management experience working with clients in social service or rehabilitative setting and includes one (1) year of working with justice involved and/or complex trauma youth, clients and families;
Knowledge of the Juvenile Justice System
Experience with Juvenile Justice Information System (JJIS)
Experience using evidence based practices such as Motivational Interviewing (MI), and Effective Practices In Community Supervision (EPICS) or related techniques
Experience writing reports to convey information clearly, accurately and efficiently
Ability to analyze information and provide appropriate recommendation
Training and experience working with youth and families from culturally diverse communities
Understand the stages of change ( Prochaska and DiClemente) or related models
Experience practicing trauma informed care and approach
Strong organizational and time management skills
Experience setting SMART goals or using related method
Proficiency in using case management software, Microsoft Office Suite, Google Suite or other standard office software and equipment
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the required materials below in your application submission:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are interested in applying for this position and describe how you meet the minimum qualifications and any preferred qualifications of the position. In your description, please include your case management experience in a juvenile justice, social services or rehabilitative setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Written exercise, reviewed and scored by a panel
An evaluation of application materials or oral examination to identify the most qualified candidates
Consideration of top candidates/Interviews
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Language proficiency assessment (for Bilingual Spanish/English language required positions only)
Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
ADDITIONAL INFORMATION
Type of Position: This hourly position may be eligible for overtime.
Type: Represented by AFSME Local 88
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex, 1401 NE 68th Ave., Portland OR 97213
Telework: This position is NOT eligible for hybrid or routine on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. This position is considered Ad-hoc. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision)
Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
Generous paid leave (vacation, holidays, sick, parental, military, etc...)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Free annual Trimet bus pass
Alternative wellness resources
Public Service Loan Forgiveness (PSLF)
The eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions.
In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$38.03 - $46.77 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
November 01, 2026
The Opportunity:
Do you want to help shape the next chapter for justice-involved youth and help them build a foundation for success?
Are you an experienced case manager working with youth and families?
Do you believe that all youth are capable of turning their lives around?
If you answered yes to these questions, this job may be for you!
The Department of Community Justice Juvenile Services Division (JSD) is seeking committed and compassionate Juvenile Court Counselors (JCCs) to join our team! This recruitment may be used to fill both bilingual English/Spanish language required and non-bilingual positions.
Juvenile Court Counselors (JCCs) serve as essential navigators for at-risk youth and their families within the court system, operating under the legal framework of ORS 419A.012. JCCs perform comprehensive and complex case management, evaluation, and supervision for at-risk youth and their families, ensuring community safety, accountability, and skill development.
Central to their work is the Juvenile Services Division’s evidence-based case management model, which emphasizes an integrative and holistic approach. JCCs do not simply monitor behavior; they actively foster long-term change by tailoring strategies to a youth’s specific strengths, cultural background, and environmental needs. By building strong relationships with community partners and engaging families to provide proactive support, JCCs aim to balance accountability with the skill development necessary for a youth's successful transition out of the justice system.
The duties include but are not limited to:
Assist youth and families through the pre- and post-adjudication process in the court system using best practices of intake, investigation and supervision.
Provide probation supervision for low, medium, and high-risk youth, utilizing evidence-based strategies tailored to each youth’s issues, strengths, needs, culture, and environmental influences.
Be responsible for youth on diversion and probation, ensuring strict compliance with a Judge’s court order.
Monitor multiple dockets, conduct thorough evaluations and make critical recommendations regarding a youth’s placement during the court process.
Assess and make recommendations to the court to address the youth's and family's needs, including for youth found within the jurisdiction or in violation of release or probation conditions.
Provide evaluation, investigation, counseling, case planning, social services, and adjudication for juveniles and their families.
Effective records management and documentation of all contacts with youth.
Actively engage the family to provide proactive support and guidance during and after the termination of probation services.
Utilize the Juvenile Services Division’s prescribed, evidence-based, integrative supervision and case management model.
Maintain frequent direct contact through office, home, and community visits or other youth community events to implement specialized programs and foster long-term behavioral change.
Transport youth when needed between detention locations, court or placements.
Build and maintain effective working relationships with community partners, including local law enforcement, to ensure a holistic approach to meeting the needs of juveniles and their families.
The Department of Community Justice is looking for experienced case managers who can demonstrate proficiency in the following areas:
Knowledge of the juvenile justice system and court process.
Knowledge of the symptoms of physical and mental disorders, substance abuse and adjustment problems of juvenile offenders.
Knowledge of the theories, methods and techniques of social casework, counseling, motivational and strength-based interviewing, child psychology and adolescent development.
Knowledge and experience working with youth and families from culturally diverse communities.
Appreciation and understanding of family dynamics, gender issues, cultural diversity, gender non-conforming persons and individual differences.
Familiarity with community resources available to support youth and their families.
Exceptional collaboration, communication and interpersonal skills and an ability to build relationships with diverse clients and communities and interdisciplinary teams, including legal, law enforcement, and therapeutic partners.
Highly self-reliant, extremely organized, skilled in time management, good at coordinating, prioritizing and distributing information.
Ability to prepare well written reports to the Court.
Extreme flexibility in terms of both work style and hours, and comfortable delivering services in client homes.
Bilingual Spanish/English language proficiency (speak/read/write) for bilingual Spanish language required positions.
Skilled in the areas of Multnomah County Core Competencies
ABOUT THE JUVENILE SERVICES DIVISION:
The Juvenile Services Division (JSD) ensures that the juvenile system will protect the public, provide fair and equitable accountability and deliver cost-effective, evidence-based services to system-involved youth and their families. JSD provides a continuum of juvenile services ranging from informal diversion, pre-adjudication support, formal probation, shelter care, electronic monitoring, mental health assessments and care coordination, outpatient and detention.
The Juvenile Services Division provides community supervision and diversion services for high-risk youth, and operates the Donald E. Long Juvenile Detention Facility. The Division is committed to reducing ethnic and racial disparities in juvenile justice, both increasing resources for at-risk youth and ceasing disparities in their treatment.
Come Find Your Why? (video)
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday. TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Bachelor’s degree with major coursework in child psychology, social work, counseling, criminal justice or related field or equivalent years of related experience; AND
Two (2) years of professional counseling and/or case management experience working with clients in a social service or rehabilitative setting which includes one (1) year of working with high risk and/or high need youth, clients and families; AND
Valid driver’s license in good standing; AND
Proficient in Bilingual Spanish/English language (for Bilingual Spanish/English language requirement positions only. Final candidate must successfully pass the proficiency assessment through our language testing vendor.); AND
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
More than two (2) years of professional counseling and/or case management experience working with clients in social service or rehabilitative setting and includes one (1) year of working with justice involved and/or complex trauma youth, clients and families;
Knowledge of the Juvenile Justice System
Experience with Juvenile Justice Information System (JJIS)
Experience using evidence based practices such as Motivational Interviewing (MI), and Effective Practices In Community Supervision (EPICS) or related techniques
Experience writing reports to convey information clearly, accurately and efficiently
Ability to analyze information and provide appropriate recommendation
Training and experience working with youth and families from culturally diverse communities
Understand the stages of change ( Prochaska and DiClemente) or related models
Experience practicing trauma informed care and approach
Strong organizational and time management skills
Experience setting SMART goals or using related method
Proficiency in using case management software, Microsoft Office Suite, Google Suite or other standard office software and equipment
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the required materials below in your application submission:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are interested in applying for this position and describe how you meet the minimum qualifications and any preferred qualifications of the position. In your description, please include your case management experience in a juvenile justice, social services or rehabilitative setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Written exercise, reviewed and scored by a panel
An evaluation of application materials or oral examination to identify the most qualified candidates
Consideration of top candidates/Interviews
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Language proficiency assessment (for Bilingual Spanish/English language required positions only)
Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
ADDITIONAL INFORMATION
Type of Position: This hourly position may be eligible for overtime.
Type: Represented by AFSME Local 88
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex, 1401 NE 68th Ave., Portland OR 97213
Telework: This position is NOT eligible for hybrid or routine on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. This position is considered Ad-hoc. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision)
Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
Generous paid leave (vacation, holidays, sick, parental, military, etc...)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Free annual Trimet bus pass
Alternative wellness resources
Public Service Loan Forgiveness (PSLF)
The eligible list established from this recruitment may be used to fill current and future full-time, part-time, regular, temporary, limited duration, and on-call positions.
In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Multnomah County Dept. of Community Justice
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$48.04 - $59.07 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
September 29, 2026
The Opportunity:
THIS WORK MATTERS!
Are you looking to join a team of professionals working as the primary liaisons between IT, government agencies, vendors and the Department of Community Justice (DCJ)? The Business Applications and Technology (BAT) team in DCJ may be just what you are looking for.
The Business Analyst Senior acts as a liaison and system administrator between IT, clients, vendors, the state and DCJ. They coordinate the training, implementation, use, and modification of department-specific and state information systems. They analyze business processes to ensure the information system supports data collection, tracking, reporting, and compliance. They partner with department and state leaders to integrate information systems to improve safety, accountability, service, and quality.
The BAT team coordinates the major information systems within DCJ, including:
Development
Installation
Implementation Use
Training
Modification
Integration
As a Business Analyst Senior you will strategically partner with DCJ leaders in the role of business process owner, working with customers to integrate information systems as a tool in driving and sustaining safety, financial accountability, service quality and quality improvement in DCJ.
Come Find Your Why? (video)
The Department of Community Justice is looking for Business Analysts who can demonstrate expertise in the following areas:
Analysis and Evaluation:
Conduct extensive internal and industry/market assessments to identify opportunities to re-purpose, build, or buy technology solutions. Recommend solutions to leadership and stakeholders that consistently include clear articulation of the business value to the department, County, and external partners as well as a keen assessment of the solution compatibility with department and County high-level technical road map and priorities.
Ability to understand a variety of computer information technologies, automated tools, and technology solutions, tools and processes, including data collection, entry and reporting. Provide consultation and analysis of data from multiple sources utilizing approved IT/state system tools.
Development and Support:
Prototype digital products and features, including new builds and vendor integrations. Design and implement new features and design of DCJ website and DCJ Commons. Explore technical feasibility of new solutions with the development team. Collaborate across department, county teams, and agencies to prioritize features for minimum viable products, manage technology/product pilots, including project schedule, phases and milestones.
Lead cross-functional teams to define, design, build, test and release new software applications, digital products, and website tools. Ensure successful launch of pilot product delivered within expected budget and timeline. Routinely conducts end user testing and training and ensures to gather qualitative and quantitative measurements to guide ongoing product improvement and development priorities.
Represent DCJ’s vision and priorities to IT/Vendors/State systems as product owner to enhance non- enterprise systems used by department staff.
Provides and removes DCJ staff access to mission critical apps, to ensure ongoing operations and in compliance with security policies.
Advanced configuration, administration, and template development for in-house apps.
Documentation:
Performs requirements analysis and designs the business logic and presentation components of software development. Documents and maintains all requirements and workflow for business processes within DCJ. Provide robust documentation to support on-going product maintenance and expansion of new solutions. Generate routine reports and data requests and other communications to staff, leadership, and external partners to maintain awareness of and engagement in new technical solutions.
Testing and Training:
Craft test scripts to ensure comprehensive QA of new solutions before product launch. Coordinate QA testing of new application and/or feature enhancements with vendors, other IT staff and business analysts and end users.
The ability to utilize IT systems to view, update and add user stories. Troubleshoot problems and provide technical assistance and training to users. Create and maintain testing documentation utilizing IT systems to view, update and add user stories that are in an Agile format.
Data Integrity:
Develop Quality Assurance processes, queries, and reports to monitor consistency in application utilization; and review reports to identify data problems for correction.
Identify Active Directory groups to manage security access to applications.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Three (3) years professional level evaluative, analytical, and/or planning experience in enterprise software.
Bachelor's degree or equivalent practical experience.
Required Knowledge, Skills, and Abilities (KSA) - Working knowledge of criminal justice profession, included but not limited to: Knowledge of adult &/or juvenile criminal justice system requirements, current issues and business practices and processes (for example: LEDS, CJIS, SWIS, DOC, JJIS, or like systems)
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Familiarity with data modeling and/or database design
Familiarity with the interface between public safety workflow and information technology.
High level of Familiarity with Google Workspace and Microsoft Office.
Familiarity with professional applications of Artificial Intelligence.
Ability to facilitate group sessions and trainings.
Valid driver's license.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the required materials below in your application submission:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
An evaluation of application materials to identify the most qualified candidates
KSA evaluation/assessment
Consideration of top candidates/Interviews
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment
Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Represented
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Mead Building @ 421 SW 5th Ave., Portland OR 97204
Telework: Telework is subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision)
Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
Generous paid leave (vacation, holidays, sick, parental, military, etc...)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Free annual Trimet bus pass
Alternative wellness resources
Public Service Loan Forgiveness (PSLF)
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$48.04 - $59.07 Hourly
Department:
Department of Community Justice (DCJ)
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
September 29, 2026
The Opportunity:
THIS WORK MATTERS!
Are you looking to join a team of professionals working as the primary liaisons between IT, government agencies, vendors and the Department of Community Justice (DCJ)? The Business Applications and Technology (BAT) team in DCJ may be just what you are looking for.
The Business Analyst Senior acts as a liaison and system administrator between IT, clients, vendors, the state and DCJ. They coordinate the training, implementation, use, and modification of department-specific and state information systems. They analyze business processes to ensure the information system supports data collection, tracking, reporting, and compliance. They partner with department and state leaders to integrate information systems to improve safety, accountability, service, and quality.
The BAT team coordinates the major information systems within DCJ, including:
Development
Installation
Implementation Use
Training
Modification
Integration
As a Business Analyst Senior you will strategically partner with DCJ leaders in the role of business process owner, working with customers to integrate information systems as a tool in driving and sustaining safety, financial accountability, service quality and quality improvement in DCJ.
Come Find Your Why? (video)
The Department of Community Justice is looking for Business Analysts who can demonstrate expertise in the following areas:
Analysis and Evaluation:
Conduct extensive internal and industry/market assessments to identify opportunities to re-purpose, build, or buy technology solutions. Recommend solutions to leadership and stakeholders that consistently include clear articulation of the business value to the department, County, and external partners as well as a keen assessment of the solution compatibility with department and County high-level technical road map and priorities.
Ability to understand a variety of computer information technologies, automated tools, and technology solutions, tools and processes, including data collection, entry and reporting. Provide consultation and analysis of data from multiple sources utilizing approved IT/state system tools.
Development and Support:
Prototype digital products and features, including new builds and vendor integrations. Design and implement new features and design of DCJ website and DCJ Commons. Explore technical feasibility of new solutions with the development team. Collaborate across department, county teams, and agencies to prioritize features for minimum viable products, manage technology/product pilots, including project schedule, phases and milestones.
Lead cross-functional teams to define, design, build, test and release new software applications, digital products, and website tools. Ensure successful launch of pilot product delivered within expected budget and timeline. Routinely conducts end user testing and training and ensures to gather qualitative and quantitative measurements to guide ongoing product improvement and development priorities.
Represent DCJ’s vision and priorities to IT/Vendors/State systems as product owner to enhance non- enterprise systems used by department staff.
Provides and removes DCJ staff access to mission critical apps, to ensure ongoing operations and in compliance with security policies.
Advanced configuration, administration, and template development for in-house apps.
Documentation:
Performs requirements analysis and designs the business logic and presentation components of software development. Documents and maintains all requirements and workflow for business processes within DCJ. Provide robust documentation to support on-going product maintenance and expansion of new solutions. Generate routine reports and data requests and other communications to staff, leadership, and external partners to maintain awareness of and engagement in new technical solutions.
Testing and Training:
Craft test scripts to ensure comprehensive QA of new solutions before product launch. Coordinate QA testing of new application and/or feature enhancements with vendors, other IT staff and business analysts and end users.
The ability to utilize IT systems to view, update and add user stories. Troubleshoot problems and provide technical assistance and training to users. Create and maintain testing documentation utilizing IT systems to view, update and add user stories that are in an Agile format.
Data Integrity:
Develop Quality Assurance processes, queries, and reports to monitor consistency in application utilization; and review reports to identify data problems for correction.
Identify Active Directory groups to manage security access to applications.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Three (3) years professional level evaluative, analytical, and/or planning experience in enterprise software.
Bachelor's degree or equivalent practical experience.
Required Knowledge, Skills, and Abilities (KSA) - Working knowledge of criminal justice profession, included but not limited to: Knowledge of adult &/or juvenile criminal justice system requirements, current issues and business practices and processes (for example: LEDS, CJIS, SWIS, DOC, JJIS, or like systems)
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Familiarity with data modeling and/or database design
Familiarity with the interface between public safety workflow and information technology.
High level of Familiarity with Google Workspace and Microsoft Office.
Familiarity with professional applications of Artificial Intelligence.
Ability to facilitate group sessions and trainings.
Valid driver's license.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet: Please be sure to provide all the required materials below in your application submission:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
An evaluation of application materials to identify the most qualified candidates
KSA evaluation/assessment
Consideration of top candidates/Interviews
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment
Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Represented
FLSA: Non-Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Mead Building @ 421 SW 5th Ave., Portland OR 97204
Telework: Telework is subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision)
Defined benefit retirement plan (pension); Multnomah County pays for the employee's share of the state retirement contribution (6% of wages)
Generous paid leave (vacation, holidays, sick, parental, military, etc...)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Free annual Trimet bus pass
Alternative wellness resources
Public Service Loan Forgiveness (PSLF)
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
In accordance with Oregon Law , Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
