The City of Naperville, Illinois is a dynamic community of 150,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Job Description
The City of Naperville seeks a Full-Time Customer Service Assistant to join its multi-tasking customer service team. The Customer Service Assistant provides a high level of internal and external customer service to residents, businesses, visitors, vendors, and department personnel over the phone, by email and via other electronic platforms. Occasionally, service is provided in person by answering inquiries and resolving customer concerns related to fees for new or existing services with the City. Responsibilities may also include entering service requests, submitting JULIE tickets, and calling staff to respond to critical issues after business hours.
This Full-Time position is 40 hours per week; schedule to be determined through shift bid process based on seniority. The Call Center is operational 24 hours per day, 7 days per week. This is a shift position, which includes working nights, weekends, and holidays.
The anticipated hiring rate for this position is $25.6818 per hour. The Pay Grade for this position is N215. For additional information, click here. (Download PDF reader)
Duties
Receives and processes a high volume of telephone calls, electronic communications, and postal mail from external customers, obtaining necessary information from other departments as needed.
Serves as the initial contact for all division functions – Identifies customers’ needs, clarifies information, researches every issue, and provides solutions in a timely manner.
Follows call center “scripts” if available, and provides relevant information while adhering to ordinances, procedures, policies, and practices.
Accurately enters utility and miscellaneous billing information directly into City system by initiating, transferring, adjusting, and/or terminating services for customers.
Records and collects related fees for new or existing services, including utility disconnections.
Maintains a record of all conversations in a comprehensible way by noting customer accounts.
Provides general support to other division personnel in daily work as needed.
Assists with the implementation of integrated work processes, while promoting a teamwork objective in the department.
Meets personal and team qualitative and quantitative metrics
Performs all other duties as assigned.
Qualifications
Required:
High school diploma or equivalent.
One to three years of experience in a related field.
Previous experience in receiving and processing a high volume of customer service calls.
Preferred:
Fluency in a language other than English
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Sep 24, 2025
Full time
Job Description
The City of Naperville seeks a Full-Time Customer Service Assistant to join its multi-tasking customer service team. The Customer Service Assistant provides a high level of internal and external customer service to residents, businesses, visitors, vendors, and department personnel over the phone, by email and via other electronic platforms. Occasionally, service is provided in person by answering inquiries and resolving customer concerns related to fees for new or existing services with the City. Responsibilities may also include entering service requests, submitting JULIE tickets, and calling staff to respond to critical issues after business hours.
This Full-Time position is 40 hours per week; schedule to be determined through shift bid process based on seniority. The Call Center is operational 24 hours per day, 7 days per week. This is a shift position, which includes working nights, weekends, and holidays.
The anticipated hiring rate for this position is $25.6818 per hour. The Pay Grade for this position is N215. For additional information, click here. (Download PDF reader)
Duties
Receives and processes a high volume of telephone calls, electronic communications, and postal mail from external customers, obtaining necessary information from other departments as needed.
Serves as the initial contact for all division functions – Identifies customers’ needs, clarifies information, researches every issue, and provides solutions in a timely manner.
Follows call center “scripts” if available, and provides relevant information while adhering to ordinances, procedures, policies, and practices.
Accurately enters utility and miscellaneous billing information directly into City system by initiating, transferring, adjusting, and/or terminating services for customers.
Records and collects related fees for new or existing services, including utility disconnections.
Maintains a record of all conversations in a comprehensible way by noting customer accounts.
Provides general support to other division personnel in daily work as needed.
Assists with the implementation of integrated work processes, while promoting a teamwork objective in the department.
Meets personal and team qualitative and quantitative metrics
Performs all other duties as assigned.
Qualifications
Required:
High school diploma or equivalent.
One to three years of experience in a related field.
Previous experience in receiving and processing a high volume of customer service calls.
Preferred:
Fluency in a language other than English
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Job Description
The City of Naperville’s Department of Public Works is looking for Full-Time Temporary help to provide support to city staff in performing semi-skilled, manual labor. Most of the work is performed outdoors. DATES: Starting October 2025 – lasting up to 6 months HOURS: 40 HOURS/WEEK Monday – Friday, some weekends 6:30 AM – 3:00 PM, some overtime
Duties
Perform basic equipment operator tasks such as driving city vehicles, chipping brush, raking, quick response team functions, mailbox damage, sod restoration, light trimming, cleaning out storm inlets and other miscellaneous duties. Temporary workers should expect to be working outside most of the day in all kinds of weather.
Qualifications
Required : • Able to be active through an 8-hour day. • Able to work in an outdoor environment. • Must have a valid Illinois driver’s license with a clear driving record. • Successfully complete a pre-employment physical/drug screening and criminal background check. • Punctuality and consistent attendance
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E. CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066
Sep 24, 2025
Seasonal
Job Description
The City of Naperville’s Department of Public Works is looking for Full-Time Temporary help to provide support to city staff in performing semi-skilled, manual labor. Most of the work is performed outdoors. DATES: Starting October 2025 – lasting up to 6 months HOURS: 40 HOURS/WEEK Monday – Friday, some weekends 6:30 AM – 3:00 PM, some overtime
Duties
Perform basic equipment operator tasks such as driving city vehicles, chipping brush, raking, quick response team functions, mailbox damage, sod restoration, light trimming, cleaning out storm inlets and other miscellaneous duties. Temporary workers should expect to be working outside most of the day in all kinds of weather.
Qualifications
Required : • Able to be active through an 8-hour day. • Able to work in an outdoor environment. • Must have a valid Illinois driver’s license with a clear driving record. • Successfully complete a pre-employment physical/drug screening and criminal background check. • Punctuality and consistent attendance
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E. CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066
Job Description
The Naperville Board of Fire and Police Commission is accepting applications for the position of Police Officer. Applications are available here . Please note that there is no application fee.
Please direct ALL QUESTIONS regarding the application, required documents or testing before the application date to (800) 343-HIRE (4473) or https://iosolutions.com/
Additional information is located on the City’s Career Page .
This position is represented by FOP Lodge 42. Wage rates and other benefits are subject to the language in the Collective Bargaining Agreement (Download PDF reader) .
Duties
The Naperville Police Department employs a staff of almost 300 employees whose mission is to provide extraordinary service to the community while protecting life and property. Our officers are educated, well-trained professionals dedicated to working in partnership with our citizens to provide a safe place to live, work and conduct business. The Naperville Police Department is an internationally-accredited law enforcement agency. Recognizing the diverse needs of the community, the department provides and encourages a policy of professional and individual excellence, which is enhanced by continuing education and training.
Qualifications
Citizenship : Must be a citizen of the United Sates.
Age : Must be at least twenty years of age and under thirty-five, unless otherwise exempt by statute. Must be 21 years of age by the time of academy graduation.
Education : Must be a high school graduate AND must have completed at least 60 hours of college credit at an accredited college or university at the time of appointment.
POWER Card : Must provide a valid POWER Test card dated within the last six months
Character : Must possess good moral character suitable to the role of a law enforcement officer. Must pass a thorough character and background investigation, which shall include a polygraph test.
Other : Must pass a medical examination and psychological assessment. Must meet the vision requirement of uncorrected 20/100 correctable to 20/20 and not be color blind.
Must meet all requirements of the Board of Fire and Police Commissioners Rules, City of Naperville Municipal Code, and laws of the State of Illinois.
REQUIRED DOCUMENTATION – These documents will be required upon the start of the screening/background process:
Copy of birth certificate/valid U.S. passport
Copy of high school diploma
Official college transcripts
Copy of driver’s license, front and back
Copy of POWER Test Card issued within the last six month
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a dynamic & collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
ACCESS AND COMPLETE YOUR APPLICATION AT: https://iosolutions.com
THE CITY OF NAPERVILLE IS AN E. O. E. Click here (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Sep 16, 2025
Full time
Job Description
The Naperville Board of Fire and Police Commission is accepting applications for the position of Police Officer. Applications are available here . Please note that there is no application fee.
Please direct ALL QUESTIONS regarding the application, required documents or testing before the application date to (800) 343-HIRE (4473) or https://iosolutions.com/
Additional information is located on the City’s Career Page .
This position is represented by FOP Lodge 42. Wage rates and other benefits are subject to the language in the Collective Bargaining Agreement (Download PDF reader) .
Duties
The Naperville Police Department employs a staff of almost 300 employees whose mission is to provide extraordinary service to the community while protecting life and property. Our officers are educated, well-trained professionals dedicated to working in partnership with our citizens to provide a safe place to live, work and conduct business. The Naperville Police Department is an internationally-accredited law enforcement agency. Recognizing the diverse needs of the community, the department provides and encourages a policy of professional and individual excellence, which is enhanced by continuing education and training.
Qualifications
Citizenship : Must be a citizen of the United Sates.
Age : Must be at least twenty years of age and under thirty-five, unless otherwise exempt by statute. Must be 21 years of age by the time of academy graduation.
Education : Must be a high school graduate AND must have completed at least 60 hours of college credit at an accredited college or university at the time of appointment.
POWER Card : Must provide a valid POWER Test card dated within the last six months
Character : Must possess good moral character suitable to the role of a law enforcement officer. Must pass a thorough character and background investigation, which shall include a polygraph test.
Other : Must pass a medical examination and psychological assessment. Must meet the vision requirement of uncorrected 20/100 correctable to 20/20 and not be color blind.
Must meet all requirements of the Board of Fire and Police Commissioners Rules, City of Naperville Municipal Code, and laws of the State of Illinois.
REQUIRED DOCUMENTATION – These documents will be required upon the start of the screening/background process:
Copy of birth certificate/valid U.S. passport
Copy of high school diploma
Official college transcripts
Copy of driver’s license, front and back
Copy of POWER Test Card issued within the last six month
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a dynamic & collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
ACCESS AND COMPLETE YOUR APPLICATION AT: https://iosolutions.com
THE CITY OF NAPERVILLE IS AN E. O. E. Click here (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Job Description
The Procurement Services Division of the City of Naperville Finance Department is seeking a full-time Procurement Officer to consult with client departments to identify best methodologies to achieve strategic goals and add value through the sourcing and procurement of goods and services. The Procurement Officer reviews, develops and consults with departments on technical specifications of products and services desired, performing specialized work such as locating sources of supply, interviewing prospective suppliers or bidders and negotiating contracts and other agreements.
The anticipated hiring range for this position is $67,291.36 to $80,749.64 commensurate with credentials and experience. The Pay Grade for this position is E230 . For more information click here. (Download PDF reader)
Duties
Needs assessment and statistical analysis of market conditions to define requirements and determine contractual procedures which follow the City’s purchasing procedures and meets legal requirements for both formal and informal purchases.
Develop and prepare formal solicitation packages including review of technical specifications, conducting research and recommending changes as needed.
Conduct follow-up with vendors before and after contract award.
Evaluate options and recommend awards of contracts to direct supervisor.
Represent Procurement Services Team at various organizational and public meetings.
Train departments in procurement policies and procedures as well as computer software functions relating to the procurement /inventory and procurement procedures.
Qualifications
Required:
Bachelor’s degree in Business, Finance, Accounting, or related field
Minimum of two years of procurement experience
Equivalent combinations of education and experience may be substituted
Valid State of Illinois Driver’s License
Preferred:
Certified Public Procurement Officer (CPPO) or Certified Public Procurement Buyer (CPPB)
Public procurement knowledge and experience
Preferred candidates will possess organization, communication and presentation skills. They will also be self-directed, process driven and have the ability to multitask and prioritize. The ability to work well within a team is required.
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Sep 16, 2025
Full time
Job Description
The Procurement Services Division of the City of Naperville Finance Department is seeking a full-time Procurement Officer to consult with client departments to identify best methodologies to achieve strategic goals and add value through the sourcing and procurement of goods and services. The Procurement Officer reviews, develops and consults with departments on technical specifications of products and services desired, performing specialized work such as locating sources of supply, interviewing prospective suppliers or bidders and negotiating contracts and other agreements.
The anticipated hiring range for this position is $67,291.36 to $80,749.64 commensurate with credentials and experience. The Pay Grade for this position is E230 . For more information click here. (Download PDF reader)
Duties
Needs assessment and statistical analysis of market conditions to define requirements and determine contractual procedures which follow the City’s purchasing procedures and meets legal requirements for both formal and informal purchases.
Develop and prepare formal solicitation packages including review of technical specifications, conducting research and recommending changes as needed.
Conduct follow-up with vendors before and after contract award.
Evaluate options and recommend awards of contracts to direct supervisor.
Represent Procurement Services Team at various organizational and public meetings.
Train departments in procurement policies and procedures as well as computer software functions relating to the procurement /inventory and procurement procedures.
Qualifications
Required:
Bachelor’s degree in Business, Finance, Accounting, or related field
Minimum of two years of procurement experience
Equivalent combinations of education and experience may be substituted
Valid State of Illinois Driver’s License
Preferred:
Certified Public Procurement Officer (CPPO) or Certified Public Procurement Buyer (CPPB)
Public procurement knowledge and experience
Preferred candidates will possess organization, communication and presentation skills. They will also be self-directed, process driven and have the ability to multitask and prioritize. The ability to work well within a team is required.
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Job Description
The City of Naperville seeks a motivated and degreed individual to serve as Assistant Planner for the Transportation, Engineering and Development Business Group (TED). As a key member of the Planning team, this position provides technical support to planning and zoning boards and commissions, reviews and expedites applications for variances, conducts plan and permit reviews of modest to moderate scope & complexity, and responds to inquiries related to zoning and planning matters.
The anticipated hiring range for this position is $67,291.36 - $80,749.64 per year, commensurate with credentials and experience. The Pay Grade for this position is E230. For additional information, click here (Download PDF reader) .
Duties
Receiving development applications (and supporting documents) that are submitted by developers, then reviewing the documentation for conformance to City zoning and development codes, regulations & ordinances. Requesting revisions as necessary.
Reviewing development applications and supporting documents to ensure timely completion and communication to applicants.
Preparing variance applications for review by the Planning and Zoning Commission and the City Council, including scheduling public hearings, preparing staff reports & ordinances, and presenting to the Planning and Zoning Commission.
Reviewing permit applications for conformance to City codes and regulations.
Representing TED at meetings with developers and other City department representatives to contribute technical planning and zoning expertise regarding development proposals.
Responding to inquiries from developers, realtors, organizations, City departments, and the public regarding planning & zoning matters and activities.
Assisting other City staff with zoning/code compliance inspection activities.
Preparing correspondence, reports & spreadsheets related to zoning and planning activities.
Contributing to the development and improvement of development and plan review processes.
Performing research as necessary.
Qualifications
Required
Bachelor’s degree in Planning, Public Administration or a related field.
Meaningful internship experience or related municipal work experience.
Valid State of Illinois Drivers’ License.
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Sep 12, 2025
Full time
Job Description
The City of Naperville seeks a motivated and degreed individual to serve as Assistant Planner for the Transportation, Engineering and Development Business Group (TED). As a key member of the Planning team, this position provides technical support to planning and zoning boards and commissions, reviews and expedites applications for variances, conducts plan and permit reviews of modest to moderate scope & complexity, and responds to inquiries related to zoning and planning matters.
The anticipated hiring range for this position is $67,291.36 - $80,749.64 per year, commensurate with credentials and experience. The Pay Grade for this position is E230. For additional information, click here (Download PDF reader) .
Duties
Receiving development applications (and supporting documents) that are submitted by developers, then reviewing the documentation for conformance to City zoning and development codes, regulations & ordinances. Requesting revisions as necessary.
Reviewing development applications and supporting documents to ensure timely completion and communication to applicants.
Preparing variance applications for review by the Planning and Zoning Commission and the City Council, including scheduling public hearings, preparing staff reports & ordinances, and presenting to the Planning and Zoning Commission.
Reviewing permit applications for conformance to City codes and regulations.
Representing TED at meetings with developers and other City department representatives to contribute technical planning and zoning expertise regarding development proposals.
Responding to inquiries from developers, realtors, organizations, City departments, and the public regarding planning & zoning matters and activities.
Assisting other City staff with zoning/code compliance inspection activities.
Preparing correspondence, reports & spreadsheets related to zoning and planning activities.
Contributing to the development and improvement of development and plan review processes.
Performing research as necessary.
Qualifications
Required
Bachelor’s degree in Planning, Public Administration or a related field.
Meaningful internship experience or related municipal work experience.
Valid State of Illinois Drivers’ License.
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Job Description
The City of Naperville seeks a Permit Manager in the Transportation, Engineering and Development (TED) Department. The Permit Manager leads, trains, oversees and guides the work of the Permitting Team in the TED Business Group, which is responsible for processing the City’s commercial and residential building permits from start to finish. The role provides leadership and supervision to the Permit Specialists and Permit Assistants with the assistance of the Lead Permit Technician.
The Permit Manager works closely with the Deputy Director of the Building and Code Enforcement Division as well as the Code Enforcement Supervisor, the Chief Building Official and other City departments involved in the permit review process.
The anticipated hiring range for this position is $110,774.48 to $132,929.37 commensurate with credentials and experience. The Pay Grade for this position is E260. For more information click here. (Download PDF reader)
Duties
Leads, directs, and evaluates employee performance and resolves personnel matters for the Permitting Team. Ensures employees are properly trained and all required certificates have been obtained. Conducts reviews, approves time-off requests, and reassigns work duties to balance workloads.
Maintains a complete understanding of the permit process and the roles of the Permitting Team and permit reviewers.
Oversees the timely review and issuance of all building permits, ensuring the timely intake, confirmation of complete submittals, internal routing, and efficient processing of all building permits including the issuance of temporary occupancy permits, as needed, and the timely completion of final occupancy permits.
Works closely with the Deputy Director of the Building and Code Enforcement Division, Chief Building Official and Code Enforcement Supervisor to ensure a seamless overall building permit, inspection, and enforcement operation.
Documents and regularly reviews and improves team processes.
Updates building permit applications, forms, and codes, as necessary, to reflect current requirements.
Provides excellent customer-focused, results-oriented services. Responds to concerns from residents, business owners, and property owners and inquiries related to building permits.
Engages property owners, developers, design professionals and contractors to ensure complete and accurate permit submittals.
Maintains an in-depth knowledge of the functionality of the software platforms used for permit management, assists in upgrades and helps maintain information on the City website.
Creates, maintains, and generates records and reports (such as monthly building and inspection reports).
Prepares an annual work plan for the team and tracks progress on completing work plan items.
Works collaboratively with other TED teams to achieve common goals.
Prepares, administers, and monitors applicable portions of the department’s operating, capital and special funds budgets.
Manages own projects as well as oversees projects for the assigned team.
Ensures safety rules and regulations are enforced.
Performs all other duties as assigned.
Qualifications
Required Credentials and Experience
Bachelor’s degree in Architecture, Planning, Engineering, Construction Management, Public Administration or a related field.
Minimum of 5 years of experience in related building construction and/or technical fields.
Minimum of 2 years of supervisory experience.
Equivalent combinations of education and experience may be substituted.
Valid State of Illinois Driver’s License.
Preferred Credentials and Experience
Knowledge of building permit processes and/or building construction
ICC Permit Technician Certification
ICC Permit Specialist Certification
Other ICC Certifications
Experience working in BlueBeam or similar plan review software
Experience working in Tyler ERP (EnerGov) or similar plan review software
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Sep 08, 2025
Full time
Job Description
The City of Naperville seeks a Permit Manager in the Transportation, Engineering and Development (TED) Department. The Permit Manager leads, trains, oversees and guides the work of the Permitting Team in the TED Business Group, which is responsible for processing the City’s commercial and residential building permits from start to finish. The role provides leadership and supervision to the Permit Specialists and Permit Assistants with the assistance of the Lead Permit Technician.
The Permit Manager works closely with the Deputy Director of the Building and Code Enforcement Division as well as the Code Enforcement Supervisor, the Chief Building Official and other City departments involved in the permit review process.
The anticipated hiring range for this position is $110,774.48 to $132,929.37 commensurate with credentials and experience. The Pay Grade for this position is E260. For more information click here. (Download PDF reader)
Duties
Leads, directs, and evaluates employee performance and resolves personnel matters for the Permitting Team. Ensures employees are properly trained and all required certificates have been obtained. Conducts reviews, approves time-off requests, and reassigns work duties to balance workloads.
Maintains a complete understanding of the permit process and the roles of the Permitting Team and permit reviewers.
Oversees the timely review and issuance of all building permits, ensuring the timely intake, confirmation of complete submittals, internal routing, and efficient processing of all building permits including the issuance of temporary occupancy permits, as needed, and the timely completion of final occupancy permits.
Works closely with the Deputy Director of the Building and Code Enforcement Division, Chief Building Official and Code Enforcement Supervisor to ensure a seamless overall building permit, inspection, and enforcement operation.
Documents and regularly reviews and improves team processes.
Updates building permit applications, forms, and codes, as necessary, to reflect current requirements.
Provides excellent customer-focused, results-oriented services. Responds to concerns from residents, business owners, and property owners and inquiries related to building permits.
Engages property owners, developers, design professionals and contractors to ensure complete and accurate permit submittals.
Maintains an in-depth knowledge of the functionality of the software platforms used for permit management, assists in upgrades and helps maintain information on the City website.
Creates, maintains, and generates records and reports (such as monthly building and inspection reports).
Prepares an annual work plan for the team and tracks progress on completing work plan items.
Works collaboratively with other TED teams to achieve common goals.
Prepares, administers, and monitors applicable portions of the department’s operating, capital and special funds budgets.
Manages own projects as well as oversees projects for the assigned team.
Ensures safety rules and regulations are enforced.
Performs all other duties as assigned.
Qualifications
Required Credentials and Experience
Bachelor’s degree in Architecture, Planning, Engineering, Construction Management, Public Administration or a related field.
Minimum of 5 years of experience in related building construction and/or technical fields.
Minimum of 2 years of supervisory experience.
Equivalent combinations of education and experience may be substituted.
Valid State of Illinois Driver’s License.
Preferred Credentials and Experience
Knowledge of building permit processes and/or building construction
ICC Permit Technician Certification
ICC Permit Specialist Certification
Other ICC Certifications
Experience working in BlueBeam or similar plan review software
Experience working in Tyler ERP (EnerGov) or similar plan review software
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Job Description
The City of Naperville’s HR department is looking for a highly organized individual with administrative experience to join its Recruitment Team as a Recruitment Assistant. This position will perform a variety of administrative, technical, and clerical duties related to recruiting and onboarding.
The anticipated hiring range for this position is $ 23.7794 - $28.5353 per hour, commensurate with credentials and experience. The Pay Grade for this position is N210 . For more information click here. (Download PDF reader)
Duties
Creates and/or edits position postings and job advertisements. Places postings and advertisements with various sources.
Responsible for creating and maintaining postings in the Applicant Tracking System (ATS).
Attends job fairs and visits college campuses and trade schools as appropriate.
Schedules interviews, compiles packets for interview panel members and for interviewees, coordinates and conducts reference checks, proctor selection testing, coordinates travel for out of state applicants, coordinates background checks, post-offer physicals and drug screens and compilation of offer packets. Ensures that new hire paperwork is compliant with federal regulations.
Initiates onboarding documents and process.
Assists applicants with inquiries and concerns in a courteous and timely manner.
Coordinates and maintains archiving of recruitment documents and files in accordance with state and federal regulations.
Safeguards confidential information as specified in the Illinois Municipal Code.
Provides backup coverage for new employee orientation presentations
Provides backup coverage to HR reception in HR Administrative Assistant’s absence.
Qualifications
Required Credentials and Experience:
Three years of administrative experience in recruitment, or related field.
Associate’s degree in business, Human Resources or a related field
Equivalent combinations of education and experience may be substituted
A valid State of Illinois Driver’s License
Preferred Credentials and Experience:
Experience using an Applicant Tracking Systems (ATS), such as NeoGov.
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
Sep 08, 2025
Full time
Job Description
The City of Naperville’s HR department is looking for a highly organized individual with administrative experience to join its Recruitment Team as a Recruitment Assistant. This position will perform a variety of administrative, technical, and clerical duties related to recruiting and onboarding.
The anticipated hiring range for this position is $ 23.7794 - $28.5353 per hour, commensurate with credentials and experience. The Pay Grade for this position is N210 . For more information click here. (Download PDF reader)
Duties
Creates and/or edits position postings and job advertisements. Places postings and advertisements with various sources.
Responsible for creating and maintaining postings in the Applicant Tracking System (ATS).
Attends job fairs and visits college campuses and trade schools as appropriate.
Schedules interviews, compiles packets for interview panel members and for interviewees, coordinates and conducts reference checks, proctor selection testing, coordinates travel for out of state applicants, coordinates background checks, post-offer physicals and drug screens and compilation of offer packets. Ensures that new hire paperwork is compliant with federal regulations.
Initiates onboarding documents and process.
Assists applicants with inquiries and concerns in a courteous and timely manner.
Coordinates and maintains archiving of recruitment documents and files in accordance with state and federal regulations.
Safeguards confidential information as specified in the Illinois Municipal Code.
Provides backup coverage for new employee orientation presentations
Provides backup coverage to HR reception in HR Administrative Assistant’s absence.
Qualifications
Required Credentials and Experience:
Three years of administrative experience in recruitment, or related field.
Associate’s degree in business, Human Resources or a related field
Equivalent combinations of education and experience may be substituted
A valid State of Illinois Driver’s License
Preferred Credentials and Experience:
Experience using an Applicant Tracking Systems (ATS), such as NeoGov.
Additional Information
The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
Click here (Download PDF reader) to learn more about the benefits offered by the City of Naperville.
Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached to the application. Include all requested education, experience, attachments, and other information when applying. Incomplete applications are subject to rejection. Notifications to applicants will be sent electronically to the email address provided in the application.
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
The Naperville Board of Fire and Police Commission is accepting applications for the position of Firefighter/Paramedic. Applications are available at https://iosolutions.com/product/naperville-il-firefighter-paramedic-job-application-4/
Please note there is no application fee.
Please direct ALL QUESTIONS regarding the application, required documents or testing before the application date to (800) 343-HIRE (4473) or https://iosolutions.com
Additional information is located on the City’s Careers Page .
Duties
The Naperville Fire Department is responsible for protecting approximately 153,000 residents living in a 50 square mile area. A nationally accredited agency, the Naperville Fire Department’s mission is to safeguard the lives and property of the citizens of Naperville. This is accomplished by providing professional, quality fire prevention and public education programs as well as effective and efficient fire suppression, emergency medical, rescue and other emergency services.
Over the past two decades, the Naperville Fire Department has experienced rapid growth. The fire department has ten fire stations strategically placed throughout the city. This past year the Naperville Fire Department has updated and renovated its headquarters station, providing individual bunkrooms for members. The department is scheduled to update two more stations next year and continue to renovate our existing stations to better provide for our line personnel. Currently, the department employs more than 200 sworn personnel manning six engines, two heavy duty rescue squads, eight paramedic ambulances, two front line ladder trucks, and two Battalion Commander vehicles 24 hours a day.
In 2025, the Naperville Professional Firefighters and the City of Naperville agreed on a new collective bargaining agreement. Naperville Firefighter/Paramedic starting compensation will be $85,257.71 as of January 2026. Additional benefits for firefighters include an immediate increase to step 5 ($106,841.67) for any firefighter/paramedic who has five years or more of experience, their Advanced Technician Firefighter Certification through the Illinois Office of the State Fire Marshal and has successfully completed their twelve-month probation with the Naperville Fire Department. For any RN’s, the starting rate will be $82,896 and will move up to $85,257.71 once they have gone through the Paramedic Bridge Program through Edward Hospital and successfully passed the National Certified Paramedic Exam.
Qualifications
Citizenship : Must be a citizen of the United Sates.
Age : Must be at least nineteen (19) years of age and under thirty-five (35) by the date of testing, unless otherwise exempt by statute. Minimum age for appointment to the position of Firefighter/Paramedic is twenty-one (21).
Education : Must be a high school graduate or equivalent (GED) at time of application.
Licensure : Must be licensed as an Illinois EMT/Paramedic OR have passed the National Certified Paramedic Exam at the time of the background screen; OR be a current licensed RN able to go through the Paramedic Bridge Program through Edward Hospital.
Candidate Physical Ability Test (CPAT) and Ladder Climb Certification : Must have successfully completed the CPAT and Ladder Climb Exercise.
Character : Must possess good moral character suitable to the role of a Firefighter/Paramedic. Must pass a thorough character and background investigation, which shall include a polygraph test.
Other : Must pass a medical examination and psychological assessment.
Must meet all requirements of the Board of Fire and Police Commissioners Rules, City of Naperville Municipal Code, and laws of the State of Illinois.
REQUIRED DOCUMENTATION – These documents will be required upon the start of the screening/background process:
Copy of birth record
Copy of high school diploma or GED
Copy of valid driver’s license, front and back
Copy of valid CPAT and Ladder Climb Certification
Three (3) reference letters
Copy of IDPH Paramedic License (EMT-P) or proof of passing the National Certified Paramedic Exam, OR current RN License
Please direct ALL QUESTIONS regarding the application, required documents or testing before the application date to (800) 343-HIRE (4473) or https://iosolutions.com/
Additional Information
The City of Naperville, Illinois is a dynamic community of approximately 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
ACCESS AND COMPLETE YOUR APPLICATION AT:
https://iosolutions.com
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066
Aug 18, 2025
Full time
The Naperville Board of Fire and Police Commission is accepting applications for the position of Firefighter/Paramedic. Applications are available at https://iosolutions.com/product/naperville-il-firefighter-paramedic-job-application-4/
Please note there is no application fee.
Please direct ALL QUESTIONS regarding the application, required documents or testing before the application date to (800) 343-HIRE (4473) or https://iosolutions.com
Additional information is located on the City’s Careers Page .
Duties
The Naperville Fire Department is responsible for protecting approximately 153,000 residents living in a 50 square mile area. A nationally accredited agency, the Naperville Fire Department’s mission is to safeguard the lives and property of the citizens of Naperville. This is accomplished by providing professional, quality fire prevention and public education programs as well as effective and efficient fire suppression, emergency medical, rescue and other emergency services.
Over the past two decades, the Naperville Fire Department has experienced rapid growth. The fire department has ten fire stations strategically placed throughout the city. This past year the Naperville Fire Department has updated and renovated its headquarters station, providing individual bunkrooms for members. The department is scheduled to update two more stations next year and continue to renovate our existing stations to better provide for our line personnel. Currently, the department employs more than 200 sworn personnel manning six engines, two heavy duty rescue squads, eight paramedic ambulances, two front line ladder trucks, and two Battalion Commander vehicles 24 hours a day.
In 2025, the Naperville Professional Firefighters and the City of Naperville agreed on a new collective bargaining agreement. Naperville Firefighter/Paramedic starting compensation will be $85,257.71 as of January 2026. Additional benefits for firefighters include an immediate increase to step 5 ($106,841.67) for any firefighter/paramedic who has five years or more of experience, their Advanced Technician Firefighter Certification through the Illinois Office of the State Fire Marshal and has successfully completed their twelve-month probation with the Naperville Fire Department. For any RN’s, the starting rate will be $82,896 and will move up to $85,257.71 once they have gone through the Paramedic Bridge Program through Edward Hospital and successfully passed the National Certified Paramedic Exam.
Qualifications
Citizenship : Must be a citizen of the United Sates.
Age : Must be at least nineteen (19) years of age and under thirty-five (35) by the date of testing, unless otherwise exempt by statute. Minimum age for appointment to the position of Firefighter/Paramedic is twenty-one (21).
Education : Must be a high school graduate or equivalent (GED) at time of application.
Licensure : Must be licensed as an Illinois EMT/Paramedic OR have passed the National Certified Paramedic Exam at the time of the background screen; OR be a current licensed RN able to go through the Paramedic Bridge Program through Edward Hospital.
Candidate Physical Ability Test (CPAT) and Ladder Climb Certification : Must have successfully completed the CPAT and Ladder Climb Exercise.
Character : Must possess good moral character suitable to the role of a Firefighter/Paramedic. Must pass a thorough character and background investigation, which shall include a polygraph test.
Other : Must pass a medical examination and psychological assessment.
Must meet all requirements of the Board of Fire and Police Commissioners Rules, City of Naperville Municipal Code, and laws of the State of Illinois.
REQUIRED DOCUMENTATION – These documents will be required upon the start of the screening/background process:
Copy of birth record
Copy of high school diploma or GED
Copy of valid driver’s license, front and back
Copy of valid CPAT and Ladder Climb Certification
Three (3) reference letters
Copy of IDPH Paramedic License (EMT-P) or proof of passing the National Certified Paramedic Exam, OR current RN License
Please direct ALL QUESTIONS regarding the application, required documents or testing before the application date to (800) 343-HIRE (4473) or https://iosolutions.com/
Additional Information
The City of Naperville, Illinois is a dynamic community of approximately 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
ACCESS AND COMPLETE YOUR APPLICATION AT:
https://iosolutions.com
THE CITY OF NAPERVILLE IS AN E. O. E.
CLICK HERE (Download PDF reader) for the City of Naperville’s EEOP Utilization Report
The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066