Audio Visual Lead

Title: Audio Visual Lead

Position Type: Professional Tech Full time

College: Front Range Community College

Division: Operations

Department: FRCC Information Technology Services

Campus: Westminster Campus

Location: Westminster

Salary Range: $59,436 - $62,408 annually

Who We Are:

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

Job Summary:

As the Audio Visual Lead, you will lead the design, installation, repair, and maintenance of audio visual equipment for the college; identify repair and replacement needs; provide information/training on the proper use of equipment. Work with core members of the college to identify and procure audio visual solutions for huddle spaces, classrooms, conference and event spaces.

This position is based out of the Westminster Campus and requires a strong on-campus presence. The position will need to travel to all three FRCC campuses. Daily schedule will vary based on operational needs and event support requirements, including some evenings.

Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

Duties & Responsibilities:

Technical Daily Operations

• Design, install, maintain and support a wide range of audio visual (A/V) systems and technologies to support and enhance campus environment, ensuring reliability, and continuous improvement.
• Diagnose and repair complex A/V system issues, identify root causes and complete appropriate repair or replacement solutions.
• Program and configure A/V equipment to align with design specifications and support the instructional, operational and event needs
• Provide guidance, training and support to faculty, staff, and other users on audiovisual systems, ensuring effective, and confident operation of equipment.
• Stay current with A/V industry trends, emerging technologies, and best practices, applying insights to support design, strategies, and continuous improvement.
• Respond to service requests and inquiries through multiple communication channels, in accordance with established service level agreements (SLAs), while modeling excellent customer service.
• Provide A/V support for college events, meetings, and activities by coordinating equipment setup, troubleshooting technical issues, and ensuring positive experiences for presenters and attendees.
• Support event success through proactive planning, on-site technical assistance, and collaboration with campus stakeholders.
• Provide basic information technology (IT) support during events, including connectivity, device, and conferencing assistance, to support success.

Equipment Management and Coordination

• Repair and maintain a variety of A/V systems, equipment, and components to ensure safe, reliable and fully functional operation.
• Manage A/V equipment and supply inventory across all three campuses, maintaining appropriate stock levels and ensuring availability to support installations, repairs, maintenance, and daily operations.
• Monitor A/V equipment, performing routine checks and preventive maintenance to ensure continuous operation, optimal performance, and functionality.
• Maintain accurate inventory, assets, and equipment records, ensuring proper tracking, accountability, compliance, and readiness of resources.
• Develop and maintain an equipment lifecycle roadmap.

Space Design and Enhancement

• Collaborate with faculty, staff, and stakeholders to identify opportunities for improving A/V systems and user experience.
• Translate college needs and room requirements into scalable system designs.
• Estimate materials and equipment needed for audiovisual projects and execute tasks ensuring efficient planning, timely and successful project completion.
• Design, install, and troubleshoot complete A/V systems across the college, from classrooms to conference rooms and community spaces.
• Establish and adhere to equipment standards.
• Communicate project updates, procedures, technical information, and work status to faculty, staff, leadership, and team members to support informed decision-making, operational continuity, and compliance with safety standards.
• Participate in and facilitate meetings as needed to exchange information, align priorities, and coordinate work activities across teams and departments.
• Partner with key stakeholders and team members to configure, test and validate audiovisual systems, ensuring reliable functionality and consistent performance across all campuses.
• Maintain and update space design drawings and schematics to accurately reflect audiovisual system layouts, equipment placement, and room configurations.
• Ensure documentation remains current and accessible to support A/V planning, installation, troubleshooting, and future upgrades across campus spaces.

Mentor and Train Employees

• Provide training, mentorship, and guidance to IT employees, including student technicians, establishing learning objectives, monitoring progress, and evaluating competency development.
• Develop, maintain, and update a training document library, including technical procedures, step-by-step guides, and tutorials for both technical staff and end users.
• Ensure consistency in training programs, processes, and technical standards across campuses and functional areas.
• Assess IT staff for technical proficiency, identifying opportunities for additional training, cross-functional learning, or professional development.
• Design and deliver training programs related to A/V systems, IT tools, customer support practices, and departmental procedures to promote operational consistency and technical competence.

Other duties as assigned.

Competencies/KSAs:

• Customer Service: Addresses customer concerns in a professional courteous and timely manner. Provides escalation support for major incidents
• Communication: Communicates effectively with individuals from diverse backgrounds and chooses words carefully in communication. Presents oneself clearly and articulately when speaking to ensure that others fully comprehend the intended message.
• Attention to Detail: Thorough in accomplishing a task. Plans and organizes time and resources efficiently. Mindful without being paralyzed by analysis.
• Continuous Learning: Demonstrates eagerness for continuous improvement around technical knowledge and skills. Stays informed on emerging A/V trends with the desire and drive upskill as necessary.
• Technical Skills: Maintains a working knowledge of installation, configuration, testing, modification, maintenance, troubleshooting, repair, monitoring and support of A/V systems.
• Flexibility: Multitasks with the ability to change direction quickly when needed. Thinks iteratively with a continual improvement mindset.
• Professionalism: Maintains confidentiality and discretion, works independently with minimal direction.
• Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals.
• Relationship Building: Maintains and fosters relationships of the department and takes opportunities to listen for improvement to improve services.
• Equity Mindedness: Works with employees and students while incorporating equity, diversity, and inclusive excellence which will support the goals of FRCC and help them feel they belong. Learns to view department operations through an equity lens. Calls attention to processes that lead to inequity in serving students. Understands the College's equity goals and how your role supports FRCC's ability to achieve those goals.
• Collaboration: Works with colleagues across departments to find innovative solutions.
• Data Usage: Reviews data within the department, paying attention to what it shows about our performance and its impact on productivity. Works with their supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides.
• Cultural Self-Awareness: Examines their own beliefs and acknowledge their own biases and how they have impacted or may impact the ability to serve students, staff and other stakeholders.
• Cultural Competence: Recognizes the need to become knowledgeable about the ways to communicate and supports those we serve from other backgrounds.
• Operational Planning: Maintains an understanding and knowledge of the college's strategic plan and how your work supports each of them. Understands the department's expectations to find proactive ways to support the goals of the department.
• Leading from the Middle: Lead from where you are by closely examining your responsibilities for the department and bringing new ideas to your supervisor.
• Team Building: Participate in team-building exercises and strive to build positive and collaborative relationships with colleagues cross-functionally.

Minimum Qualifications:

• Bachelor’s degree in sound engineering, audio/visual arts technology, or related field and demonstrated experience in planning, configuring, and managing audio visual systems or related work.

OR

• Associate’s degree in sound engineering, audio/visual arts technology, or related field and two years of demonstrated experience in planning, configuring, and managing audio/visual systems or related work.

OR

• Four years of demonstrated experience in planning, configuring, and managing audio/visual systems or related work.

AND

• Proven ability to design, install, and troubleshoot complete AV systems across a range of environments, from single-room setups to large-scale, multi-space deployments.
• Capable of translating college needs and room requirements into scalable system designs, including equipment selection, signal flow architecture, infrastructure planning, and integration of audio, video, control, and networking components.
• Highly skilled in troubleshooting and diagnostics, with the ability to quickly isolate and resolve issues across systems.
• Demonstrated experience with professional A/V control systems, such as Crestron.

Selection Process:

The selection process for this position will be conducted through a competitive, merit-based evaluation of all qualified applicants. Preliminary screening will be based on the completed application package submitted by the candidate.

Position will remain open until filled with a priority deadline of July 30, 2026.

This posting may be used to fill multiple or similar positions.

Application Instructions:

In your application, please include a resume and cover letter that specifically address how your background and experience align with the requirements, qualifications, and responsibilities of the position.

The application will ask for you to provide three references. We ask that they are all professional references and at least one is a current/recent supervisor.

Additional Information/Benefits:

Salary Information: The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the requirements of the position, as well as the position’s scope and complexity, internal pay equity and external market value.

Benefits Information: For information about benefits for Administrative, Professional and Technical Employees and Faculty, please see the Front Range Community College Benefits page.

Welcoming. Respectful. Inclusive. Together, we are FRCC.

In order to be considered for this position, you must submit a complete application on the Front Range Community College careers page. The application for this position can be found at the following webpage: Audio Visual Lead