Our first spatial platform, GeoMx DSP, was launched in 2019, enabling highly multiplexed spatial profiling of RNA and protein targets in various sample types, including challenging Formalin-Fixed, Paraffin-Embedded (FFPE) tissue. The unique combination of high-plex and high-throughput spatial profiling allows researchers to rapidly and quantitatively assess the biological implications of heterogeneity within tissues and has resulted in over 60 peer-reviewed publications to date.
Continued investment in innovation has produced a robust product pipeline including the Spatial Molecular Imager that will provide highly sensitive, sub-cellular imaging of hundreds to thousands of RNAs or proteins directly from single cells within morphologically intact tissue samples. This new platform complements the high-plex, high throughput GeoMx DSP and together, these platforms will span the continuum of spatial biology applications and will serve the needs of both discovery and translational researchers
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Service Agreement Manager manages contract acquisition and fulfillment between NanoString and its customers post sales. Coordinates contract negotiation, approval, termination in accordance with company policies, regulatory requirements, and customer specifications. Manages changes for contracts and coordinates all interested parties. This candidate should possess strong organizational skills as well as the ability to operate independently and with minimal supervision. In support of the NanoString objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize our commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win.
Job Responsibilities:
Sell contracts via email and telephone by quotation to customers both proactively (i.e., cold calling) and by customer or sales representative requests or leads
Achieve quotas for sales capture rates and revenue
Provide contract renewal information to existing customers. Foster and maintain customer relationships to facilitate growth with channel partners
Create new opportunities and follow up on open opportunities, both internally and externally. Close the sale by collection of a purchase order
Manage service agreements in Salesforce (SFDC); ensure that all information is entered correctly and accurately in a timely manner. Ensure that all billing and invoices are correct
Uphold accurate service agreement pricing to ensure that service contracts are profitable to NanoString
Generate monthly and quarterly revenue reports showing contract sales activity to trend sales and observe increase or decrease in total number of instrument installs under service contract
Work with Regional Field Service Managers and Sales managers to determine service strategies and service eligibility for specific customers and execute those strategies
Work with field service engineers and field sales by means of lead management in the sale of contracts; create quotations and close sales leads turned in by the field representatives. Track the leads submitted and provide correct incentive payouts
Provide renewal, or new service contract information to both internal and external customers to ensure that NanoString customers are informed of the most current contract terms and pricing
Create “marketing strategies” for the sale and generation of new contracts in the instrument installation base to generate additional contract revenue
Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested
Exercises judgment with defined procedures and practices to determine appropriate action. Has thorough knowledge of company products/services
Job Requirements:
Associates Degree
3+ Years’ experience selling service agreements in a related field
Proficient with Microsoft Office programs (Emphasis on Excel and PowerPoint) as well as CRM and ERP; SFDC experience a plus
Excellent verbal and written communication skills
Strong skill and ability to manage customer expectations while providing outstanding customer service
Working knowledge of general field service activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant information effectively in oral and written format, working in a timely manner to meet defined deadlines/quotas
While this is an office-based role, a willingness and availability to incur overnight travel which is expected to average less than 10% per month; mainly to NanoString Headquarters and meetings
Preferred Qualifications:
B.S. degree with 3+ years of service agreement sales experience
Experience building out a service agreement sales team/process
Experience working in an FDA regulated or QSR certified organization
Job may be done remotely but preference will be given to candidates in the greater Seattle area and/or those who are capable of working, in a hybrid fashion, from one of NanoString’s headquarter offices
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Jun 08, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Service Agreement Manager manages contract acquisition and fulfillment between NanoString and its customers post sales. Coordinates contract negotiation, approval, termination in accordance with company policies, regulatory requirements, and customer specifications. Manages changes for contracts and coordinates all interested parties. This candidate should possess strong organizational skills as well as the ability to operate independently and with minimal supervision. In support of the NanoString objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize our commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win.
Job Responsibilities:
Sell contracts via email and telephone by quotation to customers both proactively (i.e., cold calling) and by customer or sales representative requests or leads
Achieve quotas for sales capture rates and revenue
Provide contract renewal information to existing customers. Foster and maintain customer relationships to facilitate growth with channel partners
Create new opportunities and follow up on open opportunities, both internally and externally. Close the sale by collection of a purchase order
Manage service agreements in Salesforce (SFDC); ensure that all information is entered correctly and accurately in a timely manner. Ensure that all billing and invoices are correct
Uphold accurate service agreement pricing to ensure that service contracts are profitable to NanoString
Generate monthly and quarterly revenue reports showing contract sales activity to trend sales and observe increase or decrease in total number of instrument installs under service contract
Work with Regional Field Service Managers and Sales managers to determine service strategies and service eligibility for specific customers and execute those strategies
Work with field service engineers and field sales by means of lead management in the sale of contracts; create quotations and close sales leads turned in by the field representatives. Track the leads submitted and provide correct incentive payouts
Provide renewal, or new service contract information to both internal and external customers to ensure that NanoString customers are informed of the most current contract terms and pricing
Create “marketing strategies” for the sale and generation of new contracts in the instrument installation base to generate additional contract revenue
Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested
Exercises judgment with defined procedures and practices to determine appropriate action. Has thorough knowledge of company products/services
Job Requirements:
Associates Degree
3+ Years’ experience selling service agreements in a related field
Proficient with Microsoft Office programs (Emphasis on Excel and PowerPoint) as well as CRM and ERP; SFDC experience a plus
Excellent verbal and written communication skills
Strong skill and ability to manage customer expectations while providing outstanding customer service
Working knowledge of general field service activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant information effectively in oral and written format, working in a timely manner to meet defined deadlines/quotas
While this is an office-based role, a willingness and availability to incur overnight travel which is expected to average less than 10% per month; mainly to NanoString Headquarters and meetings
Preferred Qualifications:
B.S. degree with 3+ years of service agreement sales experience
Experience building out a service agreement sales team/process
Experience working in an FDA regulated or QSR certified organization
Job may be done remotely but preference will be given to candidates in the greater Seattle area and/or those who are capable of working, in a hybrid fashion, from one of NanoString’s headquarter offices
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
NanoString Technologies is seeking an energetic and highly motivated Buyer/Planner to join our Supply chain team. This person will play a critical role in managing a high volume of requisitions for materials and services on a daily basis, plus supporting the Supply Chain operations in production planning, strategic sourcing, and supplier relationship management. The person in this position will handle details of a confidential and critical nature, and must function efficiently and effectively in a fast-paced professional environment. They will have a proven ability to independently prioritize and manage multiple tasks and projects with competing priorities and deadlines, and prioritize and manage communications from both internal and external sources. The ideal candidate will be dynamic, articulate, high-energy, organized, and able to support cross-functional coordination in a fast paced environment.
Essential Functions:
Procure materials, supplies, capital equipment and services for all functional areas
Receive requisitions and check each item for quantity, specifications, and delivery requirements
Develop and investigate supply sources. May issue request for quotations, proposals, or bids for those items not covered by any existing purchasing arrangement.
Work under general supervision with latitude for independent judgement
May consult with senior peers on certain projects
Continually work to drive down procurement costs and increase margins
Maintain a strong relationship with suppliers
Run MRP at reasonable intervals and place appropriate PO's
Create and supply purchasing forecasts to vendors as required
Support and maintain internal forecasts for consumables and off the shelf product
Requirements:
Bachelor's degree preferred, preferably in supply chain or business management
At least three years of related experience in a dynamic high tech environment
Strong communication, negotiation, and organizational skills
High degree of detail orientation
Ability to work independently with little oversight
Preferred Qualifications:
Working experience in the biotech/life science industry is preferred
Familiarity with an ERP system, preferably Microsoft Navision
Experience in ISO, GMP or FDA regulated environments preferred
Other:
See benefits at NanoString
NanoString is an equal opportunity employer that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
NanoString participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Jun 08, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
NanoString Technologies is seeking an energetic and highly motivated Buyer/Planner to join our Supply chain team. This person will play a critical role in managing a high volume of requisitions for materials and services on a daily basis, plus supporting the Supply Chain operations in production planning, strategic sourcing, and supplier relationship management. The person in this position will handle details of a confidential and critical nature, and must function efficiently and effectively in a fast-paced professional environment. They will have a proven ability to independently prioritize and manage multiple tasks and projects with competing priorities and deadlines, and prioritize and manage communications from both internal and external sources. The ideal candidate will be dynamic, articulate, high-energy, organized, and able to support cross-functional coordination in a fast paced environment.
Essential Functions:
Procure materials, supplies, capital equipment and services for all functional areas
Receive requisitions and check each item for quantity, specifications, and delivery requirements
Develop and investigate supply sources. May issue request for quotations, proposals, or bids for those items not covered by any existing purchasing arrangement.
Work under general supervision with latitude for independent judgement
May consult with senior peers on certain projects
Continually work to drive down procurement costs and increase margins
Maintain a strong relationship with suppliers
Run MRP at reasonable intervals and place appropriate PO's
Create and supply purchasing forecasts to vendors as required
Support and maintain internal forecasts for consumables and off the shelf product
Requirements:
Bachelor's degree preferred, preferably in supply chain or business management
At least three years of related experience in a dynamic high tech environment
Strong communication, negotiation, and organizational skills
High degree of detail orientation
Ability to work independently with little oversight
Preferred Qualifications:
Working experience in the biotech/life science industry is preferred
Familiarity with an ERP system, preferably Microsoft Navision
Experience in ISO, GMP or FDA regulated environments preferred
Other:
See benefits at NanoString
NanoString is an equal opportunity employer that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
NanoString participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Mechanical/Sustaining Engineer II works closely with R&D, Instrument Service, and Field Applications Specialists to identify and quickly resolve any issues with the design or functionality of the NanoString product lines. This individual is part of the driving force to quickly and effectively perform root cause analysis, and to identify and carry out the necessary engineering fix for the issues. Key to the role is the timely and appropriate response to urgent matters, the ability to apply sound judgment to problem resolution, management of the engineering change pipeline, and the escalation of issues to the management level and others in the organization when appropriate.
Essential Responsibilities:
• Own the creation and execution of all engineering change orders (ECOs), including any and all supporting documentation, 3D CAD, and engineering drawings to support any changes to product. • Responsible for ensuring execution of corrective actions, ongoing quality improvements, and change control activities • Drive CAPAs, NCRs, deviations, and other quality events relating to ECO activity in collaboration with the Quality team • Support external contract manufacturers/suppliers product end of life (EOL) cycles as well as coordination of repair and refurbishment activities • Participate in the optimization of product sourcing options, component and build costs, and manufacturing strategies • Lead efforts to address and resolve sustaining engineering issues with internal and external customers • Participate in evaluating new suppliers and contract manufacturers. Lead strategies for continuous cost and quality improvement programs • Proactively support Operations in company growth and improvement efforts. Lead and implement first article inspections and quality tests
Requirements :
B.S and or M.S. in Electrical Engineering or Mechanical Engineering.
2-4 years of experience working for a fast-paced manufacturing environment, ideally in the medical device industry with a strong understanding of FDA regulations and experience working under FDA guidelines.
Proven track record of working with SolidWorks CAD software and Enterprise Product Data Management (EPDM) systems.
Experience working within an enterprise document control system.
Knowledge of microfluidic systems and micro-fabrication techniques.
Experience with statistical analysis of complex data sets and design of experiments (DOE).
Familiarity with these engineering principles:
Injection molding
Sheet metal
Casting
Machined
Purchased fluidics components
Purchased optical components
Motion control
Optical (excitation and fluorescence)
Knowledge of quality control principles, business processes, management systems and common software applications.
Analytical and creative problem-solving skills.
Excellent communication skills, ability to clarify issues and reach consensus with an audience.
Ability to listen and understand customers’ and others’ issues and concerns, both technical and operational.
Ability to set goals for the team and achieve scheduled deadlines.
Ability to work independently and collaboratively.
Ability to work in an entrepreneurial environment with limited resources; ability to multi-task and take a creative approach to problem-solving.
Experience working within an ISO 9001 or ISO 13485 quality system.
Proficient in the use of MS Office.
Demonstrated problem-solving skills in a complex environment and in complex situations.
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Jun 02, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Mechanical/Sustaining Engineer II works closely with R&D, Instrument Service, and Field Applications Specialists to identify and quickly resolve any issues with the design or functionality of the NanoString product lines. This individual is part of the driving force to quickly and effectively perform root cause analysis, and to identify and carry out the necessary engineering fix for the issues. Key to the role is the timely and appropriate response to urgent matters, the ability to apply sound judgment to problem resolution, management of the engineering change pipeline, and the escalation of issues to the management level and others in the organization when appropriate.
Essential Responsibilities:
• Own the creation and execution of all engineering change orders (ECOs), including any and all supporting documentation, 3D CAD, and engineering drawings to support any changes to product. • Responsible for ensuring execution of corrective actions, ongoing quality improvements, and change control activities • Drive CAPAs, NCRs, deviations, and other quality events relating to ECO activity in collaboration with the Quality team • Support external contract manufacturers/suppliers product end of life (EOL) cycles as well as coordination of repair and refurbishment activities • Participate in the optimization of product sourcing options, component and build costs, and manufacturing strategies • Lead efforts to address and resolve sustaining engineering issues with internal and external customers • Participate in evaluating new suppliers and contract manufacturers. Lead strategies for continuous cost and quality improvement programs • Proactively support Operations in company growth and improvement efforts. Lead and implement first article inspections and quality tests
Requirements :
B.S and or M.S. in Electrical Engineering or Mechanical Engineering.
2-4 years of experience working for a fast-paced manufacturing environment, ideally in the medical device industry with a strong understanding of FDA regulations and experience working under FDA guidelines.
Proven track record of working with SolidWorks CAD software and Enterprise Product Data Management (EPDM) systems.
Experience working within an enterprise document control system.
Knowledge of microfluidic systems and micro-fabrication techniques.
Experience with statistical analysis of complex data sets and design of experiments (DOE).
Familiarity with these engineering principles:
Injection molding
Sheet metal
Casting
Machined
Purchased fluidics components
Purchased optical components
Motion control
Optical (excitation and fluorescence)
Knowledge of quality control principles, business processes, management systems and common software applications.
Analytical and creative problem-solving skills.
Excellent communication skills, ability to clarify issues and reach consensus with an audience.
Ability to listen and understand customers’ and others’ issues and concerns, both technical and operational.
Ability to set goals for the team and achieve scheduled deadlines.
Ability to work independently and collaboratively.
Ability to work in an entrepreneurial environment with limited resources; ability to multi-task and take a creative approach to problem-solving.
Experience working within an ISO 9001 or ISO 13485 quality system.
Proficient in the use of MS Office.
Demonstrated problem-solving skills in a complex environment and in complex situations.
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Sustaining Engineer works closely with a cross functional team in improving the NanoString instrument and consumable products. The Sustaining Engineer is responsible for addressing product hardware issues by carrying out engineering and process changes as well as supporting other engineers in research and manufacturing. Key to the role will be a self-motivated and hands-on approach to collaboration, the timely and appropriate response to urgent matters, and the ability to apply sound judgment to problem resolution. The engineer is a product owner managing critical issues, identifying options, making proposals and gathering cross-company approvals and executing the changes to the operations pipeline.
Essential Functions:
Design critical components and subsystems to improve product performance and reliability
Assess the risk of engineering changes and mitigate risks through design
Create and perform verification activities including testing and analysis
Create engineering change orders (ECOs), including supporting documentation, CAD, and engineering drawings
Support and execute process improvements, lean activities, and team initiatives.
Manage CAPAs, NCRs, deviations, and other quality events relating to ECO activity in collaboration with the Quality team
Support external suppliers’ product end of life (EOL) cycles, redesigns, and other life cycle management activities
Participate in the optimization of product sourcing options, component and build costs, and manufacturing strategies
Lead efforts to address and resolve sustaining engineering issues with internal and external customers, including root cause analysis
Participate in evaluating new suppliers and contract manufacturers. Lead strategies for continuous cost and quality improvement programs
Proactively support company growth and improvement efforts. Lead and implement first article inspections and quality tests.
Requirements:
B.S and/or M.S. in Electrical Engineering, Mechanical Engineering, or related field
7+ years of experience working in product development, sustaining, or manufacturing engineering, preferably in the medical device industry
Specialized and expert skills working with SolidWorks CAD software and Product Data Management (PDM) systems or equivalent
Command and fluency in GD&T and tolerance analysis
Experience working within an enterprise document control system and administration
Experience with statistical analysis of complex data sets and design of experiments (DOE)
A practical aptitude for hands-on work with a variety of the following systems: electromechanical, optics, fluidics
Knowledge of fabrication techniques including plastics molding and microfluidics
Knowledge of quality control principles, business processes, management systems and common software applications
Experience and understanding of Supply Chain and Quality processes
Excellent communication skills, ability to clarify issues and reach consensus with an audience
Ability to listen and understand customers’ and others’ issues and concerns, both technical and operational
Ability to set goals for the team and achieve scheduled deadlines
Ability to work independently and collaboratively
Demonstrated analytical and creative problem solving skills in a complex environment
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Jun 02, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Sustaining Engineer works closely with a cross functional team in improving the NanoString instrument and consumable products. The Sustaining Engineer is responsible for addressing product hardware issues by carrying out engineering and process changes as well as supporting other engineers in research and manufacturing. Key to the role will be a self-motivated and hands-on approach to collaboration, the timely and appropriate response to urgent matters, and the ability to apply sound judgment to problem resolution. The engineer is a product owner managing critical issues, identifying options, making proposals and gathering cross-company approvals and executing the changes to the operations pipeline.
Essential Functions:
Design critical components and subsystems to improve product performance and reliability
Assess the risk of engineering changes and mitigate risks through design
Create and perform verification activities including testing and analysis
Create engineering change orders (ECOs), including supporting documentation, CAD, and engineering drawings
Support and execute process improvements, lean activities, and team initiatives.
Manage CAPAs, NCRs, deviations, and other quality events relating to ECO activity in collaboration with the Quality team
Support external suppliers’ product end of life (EOL) cycles, redesigns, and other life cycle management activities
Participate in the optimization of product sourcing options, component and build costs, and manufacturing strategies
Lead efforts to address and resolve sustaining engineering issues with internal and external customers, including root cause analysis
Participate in evaluating new suppliers and contract manufacturers. Lead strategies for continuous cost and quality improvement programs
Proactively support company growth and improvement efforts. Lead and implement first article inspections and quality tests.
Requirements:
B.S and/or M.S. in Electrical Engineering, Mechanical Engineering, or related field
7+ years of experience working in product development, sustaining, or manufacturing engineering, preferably in the medical device industry
Specialized and expert skills working with SolidWorks CAD software and Product Data Management (PDM) systems or equivalent
Command and fluency in GD&T and tolerance analysis
Experience working within an enterprise document control system and administration
Experience with statistical analysis of complex data sets and design of experiments (DOE)
A practical aptitude for hands-on work with a variety of the following systems: electromechanical, optics, fluidics
Knowledge of fabrication techniques including plastics molding and microfluidics
Knowledge of quality control principles, business processes, management systems and common software applications
Experience and understanding of Supply Chain and Quality processes
Excellent communication skills, ability to clarify issues and reach consensus with an audience
Ability to listen and understand customers’ and others’ issues and concerns, both technical and operational
Ability to set goals for the team and achieve scheduled deadlines
Ability to work independently and collaboratively
Demonstrated analytical and creative problem solving skills in a complex environment
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Commercial Operations Analyst will report to the Director of Commercial Operations & Enablement and deliver data driven insights to the Commercial Organization. This person has a passion for developing dashboards, reports, and processes that enable Sales, Marketing, and Service efficiency. This person will collaborate closely with IT, Finance, and Business users. This person must be able to work independently and collaboratively, with a natural curiosity and a healthy skepticism, while maintaining an open mind to drive a deeper understanding of our business.
Responsibilities
Implement reporting solutions using PowerBi and Salesforce to provide visibility to Sales, Marketing, and CX end users and leaders.
Analyze and interpret data to proactively surface key insights to drive business decisions at all levels of leadership in the commercial organization.
Develop Ad Hoc reports as needed while constantly striving to develop scalable and replicable reporting solutions.
Develop source system data hygiene practices, auditing, de-duplication, data migrations, and overall database hygiene
Track and analyze key metrics of the organization including pipeline growth, forecasting, win/loss rates, quota attainment, lead conversion, and site activation.
Partner with the commercial team to ensure timely updates of key data points and activities.
Propose system and process improvements based on data driven insights.
Build and maintain key documentation regarding policies, commercial processes, and requirements
Qualifications
3+ years of experience in Sales, Marketing, Finance or Commercial Support.
2+ years of experience developing dashboards and reporting packages using business intelligence applications such as PowerBi or Tableau.
Experience with a CRM application. Salesforce experience preferred
Able to prioritize and balance workload while driving key business objectives with requirements across multiple departments
Technically savvy, with the ability to learn new systems and dive into problems without a solution readily visible
Expert in MS Excel, Vlookups/Pivot Tables/Complex Formulas
Experience working with data models, developing dimensions and measures
May 26, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Commercial Operations Analyst will report to the Director of Commercial Operations & Enablement and deliver data driven insights to the Commercial Organization. This person has a passion for developing dashboards, reports, and processes that enable Sales, Marketing, and Service efficiency. This person will collaborate closely with IT, Finance, and Business users. This person must be able to work independently and collaboratively, with a natural curiosity and a healthy skepticism, while maintaining an open mind to drive a deeper understanding of our business.
Responsibilities
Implement reporting solutions using PowerBi and Salesforce to provide visibility to Sales, Marketing, and CX end users and leaders.
Analyze and interpret data to proactively surface key insights to drive business decisions at all levels of leadership in the commercial organization.
Develop Ad Hoc reports as needed while constantly striving to develop scalable and replicable reporting solutions.
Develop source system data hygiene practices, auditing, de-duplication, data migrations, and overall database hygiene
Track and analyze key metrics of the organization including pipeline growth, forecasting, win/loss rates, quota attainment, lead conversion, and site activation.
Partner with the commercial team to ensure timely updates of key data points and activities.
Propose system and process improvements based on data driven insights.
Build and maintain key documentation regarding policies, commercial processes, and requirements
Qualifications
3+ years of experience in Sales, Marketing, Finance or Commercial Support.
2+ years of experience developing dashboards and reporting packages using business intelligence applications such as PowerBi or Tableau.
Experience with a CRM application. Salesforce experience preferred
Able to prioritize and balance workload while driving key business objectives with requirements across multiple departments
Technically savvy, with the ability to learn new systems and dive into problems without a solution readily visible
Expert in MS Excel, Vlookups/Pivot Tables/Complex Formulas
Experience working with data models, developing dimensions and measures
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
As the center of the NanoString Commercial Operating System territory. Clear strategic intentions convey the local team’s purpose making it clear how everyone can contribute and make their mark to meet and exceed quota. The Regional Account Manager is responsible for identifying and establishing, a successful Regional Account Manager will provide strategic direction and tactical focus within the assigned relationships with new and established customer accounts for the sale of capital equipment and consumable utilization of existing instrument placements. The RAM will work closely with the Life Sciences commercial teams including Field Application Scientists, Consumable Sales Representatives, Regional Marketing and Technical Sales Specialists to ensure successful partnering to achieve territory revenue goals.
Requirements: MS or BS in Molecular Biology, Biochemistry or related field. A strong understanding and familiarity with gene expression technologies including qPCR, microarray analysis and Next Generation Sequencing. A minimum of 5 or more years of field experience with a proven track record of success. An ability to travel 25-50% of the time (territory dependent). Ability to create and deliver highly effective presentations. Highly self-motivated with a desire to participate in the growth and success of the commercial team. Effective organizational and administration skills including CRM and process documentation experience with a focus on accuracy and efficiency. Exceptional communication skills, both verbal and written. Excellent time management and project management skills. Ability to effectively participate in cross functional teams to launch new products or investigate customer issues
Essential Responsibilities:
Establish relationships with new accounts and secure sales with new customers that achieve assigned sales quotas including monthly and quarterly linearity targets.
Drive the entire capital equipment sales cycle from initial customer engagement to closed sales including pilot projects.
Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking and partnering with FAS and CSR.
Create a funnel of current and future opportunities in territory to increase consumable utilization of each installed platform
Qualify prospects against company criteria for ideal customers and sales stage gating.
Consult with prospect about business challenges and requirements, as well as the range of options and value proposition of each.
Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
Identify and present to key decision makers including senior executives and managers.
Work with technical support and marketing product specialists where required to address customer requirements.
Develop and maintain territory plans with the TSS, FAS and CSR, which outline how sales targets will be met on an ongoing basis.
Develop and maintain key account plans that identify opportunities for company to deliver value, strategic motivators, main stakeholders, buying processes and forecasted sales.
Highly effective CRM management including detailed notes on prospect and customer interactions and funnel management to enable forecasts on best case and most likely sales revenue for current and next quarter.
Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers (ie. cell sorting and quality antibodies).
Partner with Marketing to plan and execute lead generation campaigns.
Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.
Identify sales support requirements and work with marketing to develop improved sales tools.
Be a positive representative of the company and its brand in the marketplace.
Conduct all sales activities with the highest degree of professionalism and integrity.
Preferred Qualifications:
Laboratory experience preferred
candidate to be located in the Minneapolis - Saint Paul area or St. Louis, MO area
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com
#LI-MS1
IND123
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
May 23, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
As the center of the NanoString Commercial Operating System territory. Clear strategic intentions convey the local team’s purpose making it clear how everyone can contribute and make their mark to meet and exceed quota. The Regional Account Manager is responsible for identifying and establishing, a successful Regional Account Manager will provide strategic direction and tactical focus within the assigned relationships with new and established customer accounts for the sale of capital equipment and consumable utilization of existing instrument placements. The RAM will work closely with the Life Sciences commercial teams including Field Application Scientists, Consumable Sales Representatives, Regional Marketing and Technical Sales Specialists to ensure successful partnering to achieve territory revenue goals.
Requirements: MS or BS in Molecular Biology, Biochemistry or related field. A strong understanding and familiarity with gene expression technologies including qPCR, microarray analysis and Next Generation Sequencing. A minimum of 5 or more years of field experience with a proven track record of success. An ability to travel 25-50% of the time (territory dependent). Ability to create and deliver highly effective presentations. Highly self-motivated with a desire to participate in the growth and success of the commercial team. Effective organizational and administration skills including CRM and process documentation experience with a focus on accuracy and efficiency. Exceptional communication skills, both verbal and written. Excellent time management and project management skills. Ability to effectively participate in cross functional teams to launch new products or investigate customer issues
Essential Responsibilities:
Establish relationships with new accounts and secure sales with new customers that achieve assigned sales quotas including monthly and quarterly linearity targets.
Drive the entire capital equipment sales cycle from initial customer engagement to closed sales including pilot projects.
Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking and partnering with FAS and CSR.
Create a funnel of current and future opportunities in territory to increase consumable utilization of each installed platform
Qualify prospects against company criteria for ideal customers and sales stage gating.
Consult with prospect about business challenges and requirements, as well as the range of options and value proposition of each.
Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
Identify and present to key decision makers including senior executives and managers.
Work with technical support and marketing product specialists where required to address customer requirements.
Develop and maintain territory plans with the TSS, FAS and CSR, which outline how sales targets will be met on an ongoing basis.
Develop and maintain key account plans that identify opportunities for company to deliver value, strategic motivators, main stakeholders, buying processes and forecasted sales.
Highly effective CRM management including detailed notes on prospect and customer interactions and funnel management to enable forecasts on best case and most likely sales revenue for current and next quarter.
Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers (ie. cell sorting and quality antibodies).
Partner with Marketing to plan and execute lead generation campaigns.
Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.
Identify sales support requirements and work with marketing to develop improved sales tools.
Be a positive representative of the company and its brand in the marketplace.
Conduct all sales activities with the highest degree of professionalism and integrity.
Preferred Qualifications:
Laboratory experience preferred
candidate to be located in the Minneapolis - Saint Paul area or St. Louis, MO area
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com
#LI-MS1
IND123
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies (NASDAQ: NSTG) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery. Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers. Join our team!
Job Summary:
The Instrumentation/Calibration Technician II is responsible for the maintenance, testing, troubleshooting, calibration, and repair of a variety of circuits, components, analytical equipment, and instrumentation for research and development and manufacturing laboratory equipment. This individual also maintains the environmental monitoring system and temperature mapping of all laboratory cold storage units.
Essential Functions:
Co-administer the Vaisala viewLinc monitoring, alarming, and reporting system
Secondary trainer of new Instrumentation/Calibration Technicians in the general use, function, calibration and preventive maintenance of designated equipment and instrumentation
Primary liaison for response and scheduling of unscheduled service events
Maintain certification status of all temperature storage devices
Assist with the organization and maintenance of laboratory equipment and the associated documentation
Troubleshoot, maintain, and service a variety of laboratory equipment, including routine calibration and preventive maintenance services
Coordinate outsourced services with qualified and approved vendors
Serve as Subject Matter Expert (SME) for electronic asset management system
Initiate and review change requests, collaborations, corrective actions/preventive actions (CAPAs), non-conformance material report (NCMRs), etc. within electronic quality management system (EQMS)
Requirements:
Successful proficiency and competency of all essential functions of Instrumentation/Calibration Technician II
Applied sciences, engineering, instrumentation or industrial automation degree and commensurate experience is required
Computer Maintenance Management System (CMMS) (Blue Mountain Regulatory Asset Management or similar)
Building Monitoring System (BMS) (Vaisala viewLinc or similar)
Basic understanding of small equipment components and functionality
Basic computer skills (Excel, Word) and good communication skills
Ability to work both as a part of a team and independently
Must be willing and able to work on call as essential staff on nights/weekends/holidays
Ability to lift a minimum of 50 pounds
Valid Washington driver’s license
Preferred Qualifications:
Prior calibration, maintenance, service, and troubleshooting experience in a laboratory environment with laboratory equipment and instrumentation
Regulation environment experience (ISO 13485)
Experience in a manufacturing environment utilizing Good Manufacturing Practices (GMP)
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
May 13, 2022
Full time
Who We Are:
NanoString Technologies (NASDAQ: NSTG) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery. Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers. Join our team!
Job Summary:
The Instrumentation/Calibration Technician II is responsible for the maintenance, testing, troubleshooting, calibration, and repair of a variety of circuits, components, analytical equipment, and instrumentation for research and development and manufacturing laboratory equipment. This individual also maintains the environmental monitoring system and temperature mapping of all laboratory cold storage units.
Essential Functions:
Co-administer the Vaisala viewLinc monitoring, alarming, and reporting system
Secondary trainer of new Instrumentation/Calibration Technicians in the general use, function, calibration and preventive maintenance of designated equipment and instrumentation
Primary liaison for response and scheduling of unscheduled service events
Maintain certification status of all temperature storage devices
Assist with the organization and maintenance of laboratory equipment and the associated documentation
Troubleshoot, maintain, and service a variety of laboratory equipment, including routine calibration and preventive maintenance services
Coordinate outsourced services with qualified and approved vendors
Serve as Subject Matter Expert (SME) for electronic asset management system
Initiate and review change requests, collaborations, corrective actions/preventive actions (CAPAs), non-conformance material report (NCMRs), etc. within electronic quality management system (EQMS)
Requirements:
Successful proficiency and competency of all essential functions of Instrumentation/Calibration Technician II
Applied sciences, engineering, instrumentation or industrial automation degree and commensurate experience is required
Computer Maintenance Management System (CMMS) (Blue Mountain Regulatory Asset Management or similar)
Building Monitoring System (BMS) (Vaisala viewLinc or similar)
Basic understanding of small equipment components and functionality
Basic computer skills (Excel, Word) and good communication skills
Ability to work both as a part of a team and independently
Must be willing and able to work on call as essential staff on nights/weekends/holidays
Ability to lift a minimum of 50 pounds
Valid Washington driver’s license
Preferred Qualifications:
Prior calibration, maintenance, service, and troubleshooting experience in a laboratory environment with laboratory equipment and instrumentation
Regulation environment experience (ISO 13485)
Experience in a manufacturing environment utilizing Good Manufacturing Practices (GMP)
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Product Manager is responsible for driving product development/enhancement programs, developing marketing strategies, promotional programs, and related activities to ensure that new and existing products meet organizational goals and expectations. This individual identifies unmet customer needs and market trends that will assist in the development of new product concepts and configurations, then works with product development teams to create great new products or enhancements. The individual stays informed of competitor products and maintains competitive comparisons and evaluations. Additional responsibilities include developing sales collateral and sales tools, including product profiles, brochures, specifications sheets, competitive analysis and white papers.
Essential Functions:
Define go-to-market strategy, develop product positioning and recommend pricing strategies to ensure the best possible performance versus business goals
Successfully collaborate across functional partners including R&D, manufacturing, and sales, in order to achieve business objectives
Identify partnering opportunities for complimentary third-party products which broaden or enhance the company's life science portfolio
Work with marketing communications professionals to develop programs and collateral materials for products on the market
Strategically evaluate new product and application opportunities and identify synergies with other products in the portfolio
Develop product launch strategies and implement launch plans
Identify partnering opportunities for complimentary third-party products to broaden company's portfolio
Manage financials for products, including sales revenue, cost, profit, marketing expense, and other product related expenses
Qualifications and Requirements (Education, Experience, Specific Skills):
Technical degree in molecular biology, biochemistry or related Life Science field
MBA preferred
2-4 years of experience in marketing and/or product management in the Life Sciences field
Skilled at developing and maintaining highly effective cross functional relationships across the organization – with R&D, Product Development, Marketing and Project Management teams
Excellent written and verbal communication skills
Strong work ethic – driven to produce great work products pride in professionalism and work quality
The ability to work independently and assist less experienced peers when necessary
Ability to travel up to 30% of time
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com
#LI-MS1
IND123
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Apr 25, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Product Manager is responsible for driving product development/enhancement programs, developing marketing strategies, promotional programs, and related activities to ensure that new and existing products meet organizational goals and expectations. This individual identifies unmet customer needs and market trends that will assist in the development of new product concepts and configurations, then works with product development teams to create great new products or enhancements. The individual stays informed of competitor products and maintains competitive comparisons and evaluations. Additional responsibilities include developing sales collateral and sales tools, including product profiles, brochures, specifications sheets, competitive analysis and white papers.
Essential Functions:
Define go-to-market strategy, develop product positioning and recommend pricing strategies to ensure the best possible performance versus business goals
Successfully collaborate across functional partners including R&D, manufacturing, and sales, in order to achieve business objectives
Identify partnering opportunities for complimentary third-party products which broaden or enhance the company's life science portfolio
Work with marketing communications professionals to develop programs and collateral materials for products on the market
Strategically evaluate new product and application opportunities and identify synergies with other products in the portfolio
Develop product launch strategies and implement launch plans
Identify partnering opportunities for complimentary third-party products to broaden company's portfolio
Manage financials for products, including sales revenue, cost, profit, marketing expense, and other product related expenses
Qualifications and Requirements (Education, Experience, Specific Skills):
Technical degree in molecular biology, biochemistry or related Life Science field
MBA preferred
2-4 years of experience in marketing and/or product management in the Life Sciences field
Skilled at developing and maintaining highly effective cross functional relationships across the organization – with R&D, Product Development, Marketing and Project Management teams
Excellent written and verbal communication skills
Strong work ethic – driven to produce great work products pride in professionalism and work quality
The ability to work independently and assist less experienced peers when necessary
Ability to travel up to 30% of time
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com
#LI-MS1
IND123
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
NanoString’s Accounting Department is looking for an experienced manager to lead our team. The role is responsible for the supervision of the general ledger staff including the training, assigning, and directing the workflow of the staff. This newly created role can effect change by redesigning the processes and controls around all general ledger functions for better efficiency while adherence to SOX requirements. This position requires regular communication to internal and external customers, proposals to management for process improvement solutions, and ad-hoc report development for special projects. Requirements: BA/BS and/or Master’s in accounting with an active CPA license. 6 years of general ledger experience in at least $100 million in revenue per year in a multi-entity environment with demonstrated growing responsibilities. 2-4 years of managerial experience, supervising teams in a SOX environment.
Essential Functions:
Endlessly curious team player who has a track record of tackling challenges to find new ways to drive to a better result.
Proven team-building skills and the ability to work effectively across departments.
Ability to collaborate with cross-functional teams throughout the organization.
Ability to establish and document best practices and train accordingly.
Ability to multi-task in a fast-paced environment.
Moderate to advanced Excel skills.
Requirements:
BA/BS and/or Master’s in accounting with an active CPA license.
6 years of general ledger experience in at least $100 million in revenue per year in a multi-entity environment with demonstrated growing responsibilities.
2-4 years of managerial experience, supervising teams in a SOX environment.
Preferred Qualifications:
Endlessly curious team player who has a track record of tackling challenges to find new ways to drive to a better result.
Proven team-building skills and the ability to work effectively across departments.
Ability to collaborate with cross-functional teams throughout the organization.
Ability to establish and document best practices and train accordingly.
Ability to multi-task in a fast-paced environment.
Moderate to advanced Excel skills.
Microsoft Dynamics NAV software experience and exposure to Concur or other expense management tools preferred.
Apr 20, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
NanoString’s Accounting Department is looking for an experienced manager to lead our team. The role is responsible for the supervision of the general ledger staff including the training, assigning, and directing the workflow of the staff. This newly created role can effect change by redesigning the processes and controls around all general ledger functions for better efficiency while adherence to SOX requirements. This position requires regular communication to internal and external customers, proposals to management for process improvement solutions, and ad-hoc report development for special projects. Requirements: BA/BS and/or Master’s in accounting with an active CPA license. 6 years of general ledger experience in at least $100 million in revenue per year in a multi-entity environment with demonstrated growing responsibilities. 2-4 years of managerial experience, supervising teams in a SOX environment.
Essential Functions:
Endlessly curious team player who has a track record of tackling challenges to find new ways to drive to a better result.
Proven team-building skills and the ability to work effectively across departments.
Ability to collaborate with cross-functional teams throughout the organization.
Ability to establish and document best practices and train accordingly.
Ability to multi-task in a fast-paced environment.
Moderate to advanced Excel skills.
Requirements:
BA/BS and/or Master’s in accounting with an active CPA license.
6 years of general ledger experience in at least $100 million in revenue per year in a multi-entity environment with demonstrated growing responsibilities.
2-4 years of managerial experience, supervising teams in a SOX environment.
Preferred Qualifications:
Endlessly curious team player who has a track record of tackling challenges to find new ways to drive to a better result.
Proven team-building skills and the ability to work effectively across departments.
Ability to collaborate with cross-functional teams throughout the organization.
Ability to establish and document best practices and train accordingly.
Ability to multi-task in a fast-paced environment.
Moderate to advanced Excel skills.
Microsoft Dynamics NAV software experience and exposure to Concur or other expense management tools preferred.
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
NanoString is looking for an experienced Manager, Accounts Payable to lead our team. The role is responsible for the supervision of the Accounts Payable staff including the training, assigning, and directing the work flow of the staff. This role has the opportunity effect change by redesigning the processes and controls around all payment processes for better efficiency while adherence to SOX requirements. The role is also responsible for planning, organizing, and control of process flow and payment of obligations and adherence to corporate and SOX policies and procedures. This position requires regular communication to internal and external customers, proposals to management for process improvement solutions, and ad-hoc report development for special projects.
Essential Functions:
Provide supervision, training, direction, and back-up to accounts payable staff.
Train, grow, and measure individual and Team performance. Manage talent and expectations.
Establish key metrics for measurement of daily invoice processing.
Design, standardize, and document AP workflow process and procedures.
Prepare, verify, and audit check runs and EFT payments for amounts and G/L coding.
Support online banking related to wire processing (templates and payments), including optimization of ACH payments, where possible.
Ensure that critical vendor statements are reconciled on a timely basis and exceptions are resolved.
Work with the purchasing team and business owners to resolve pending matters associated with received and un-invoiced POs, invoiced and un-received POs, mismatched PO receipts and quantities and unit cost variances.
Oversee the production of periodic vendor information on payments such as 1099 reports.
Work with Supply Chain to ensure that vendor files are complete, accurate and up to date
Conduct annual performance reviews for direct reports.
Reconcile month-end A/P aging.
Support financial statement, and other external audit processes
Requirements:
5+ years of Accounts Payable experience, processing at least $100 million per year in a multi-entity environment with demonstrated growing responsibilities.
3+ years of managerial experience, supervising teams, preferably in a SOX environment
BA/BS in Accounting or equivalent work experience.
Proven team building skills and the ability to work effectively across departments
Ability to collaborate with cross-functional teams throughout organization
Ability to establish and document best practices and train accordingly
Moderate Excel skills
Preferred Qualifications:
Microsoft Dynamics NAV software experience and exposure to Concur or other expense management tools preferred.
Apr 19, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
NanoString is looking for an experienced Manager, Accounts Payable to lead our team. The role is responsible for the supervision of the Accounts Payable staff including the training, assigning, and directing the work flow of the staff. This role has the opportunity effect change by redesigning the processes and controls around all payment processes for better efficiency while adherence to SOX requirements. The role is also responsible for planning, organizing, and control of process flow and payment of obligations and adherence to corporate and SOX policies and procedures. This position requires regular communication to internal and external customers, proposals to management for process improvement solutions, and ad-hoc report development for special projects.
Essential Functions:
Provide supervision, training, direction, and back-up to accounts payable staff.
Train, grow, and measure individual and Team performance. Manage talent and expectations.
Establish key metrics for measurement of daily invoice processing.
Design, standardize, and document AP workflow process and procedures.
Prepare, verify, and audit check runs and EFT payments for amounts and G/L coding.
Support online banking related to wire processing (templates and payments), including optimization of ACH payments, where possible.
Ensure that critical vendor statements are reconciled on a timely basis and exceptions are resolved.
Work with the purchasing team and business owners to resolve pending matters associated with received and un-invoiced POs, invoiced and un-received POs, mismatched PO receipts and quantities and unit cost variances.
Oversee the production of periodic vendor information on payments such as 1099 reports.
Work with Supply Chain to ensure that vendor files are complete, accurate and up to date
Conduct annual performance reviews for direct reports.
Reconcile month-end A/P aging.
Support financial statement, and other external audit processes
Requirements:
5+ years of Accounts Payable experience, processing at least $100 million per year in a multi-entity environment with demonstrated growing responsibilities.
3+ years of managerial experience, supervising teams, preferably in a SOX environment
BA/BS in Accounting or equivalent work experience.
Proven team building skills and the ability to work effectively across departments
Ability to collaborate with cross-functional teams throughout organization
Ability to establish and document best practices and train accordingly
Moderate Excel skills
Preferred Qualifications:
Microsoft Dynamics NAV software experience and exposure to Concur or other expense management tools preferred.
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Sales Development Representative (SDR) is responsible for directly driving new business opportunities within target academic and pharma/biotech research labs. Working closely with field Sales team members, s/he actively engages in prospecting for new contacts, product presentations, lead qualification, and CRM documentation for follow up by local accounts managers. This is an office-based role requiring minimal travel (~5%) and is an excellent entry level position for life science graduates desiring a career on the commercial side of biology.
Essential Functions:
Interact with Account Managers in the field, Regional Marketing, other departmental managers in the development and implementation of account and product/application specific prospecting activities.
Conduct database searches, profile prospective customers, and develop prospecting strategy and tactics within assigned accounts.
Directly contact prospective customers by phone and targeted email to generate awareness, qualify customer application fit and interest, and gain commitment to meet with local account managers.
Qualify interest, document activities and interactions, and schedule future follow up within CRM.
Share best practices and support training of new team members
Meet or exceed key performance indicators that monitor call activity, lead volumes and quality, and revenue outcomes.
Demonstrate excellence and exemplify NanoString Corporate Values
Requirements:
Bachelor's degree in life sciences, molecular biology focus or familiarity with common methods and applications related to genomics and molecular biology preferred
Curious, active learner who takes initiative and focused on professional success
Excellent written & verbal, and phone communication skills
Ability to work in a fast-paced environment, manager multiple priorities, and learn quickly
Proficient computer skills in Microsoft Office Suite, Outlook, internet search engines
Flexible, team oriented, motivated, and interested in a company with huge growth opportunity
Preferred Qualifications:
Selling or customer facing experience preferred
Hands-on lab experience using qPCR and/or sequencing
Salesforce experience desirable
Apr 12, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Sales Development Representative (SDR) is responsible for directly driving new business opportunities within target academic and pharma/biotech research labs. Working closely with field Sales team members, s/he actively engages in prospecting for new contacts, product presentations, lead qualification, and CRM documentation for follow up by local accounts managers. This is an office-based role requiring minimal travel (~5%) and is an excellent entry level position for life science graduates desiring a career on the commercial side of biology.
Essential Functions:
Interact with Account Managers in the field, Regional Marketing, other departmental managers in the development and implementation of account and product/application specific prospecting activities.
Conduct database searches, profile prospective customers, and develop prospecting strategy and tactics within assigned accounts.
Directly contact prospective customers by phone and targeted email to generate awareness, qualify customer application fit and interest, and gain commitment to meet with local account managers.
Qualify interest, document activities and interactions, and schedule future follow up within CRM.
Share best practices and support training of new team members
Meet or exceed key performance indicators that monitor call activity, lead volumes and quality, and revenue outcomes.
Demonstrate excellence and exemplify NanoString Corporate Values
Requirements:
Bachelor's degree in life sciences, molecular biology focus or familiarity with common methods and applications related to genomics and molecular biology preferred
Curious, active learner who takes initiative and focused on professional success
Excellent written & verbal, and phone communication skills
Ability to work in a fast-paced environment, manager multiple priorities, and learn quickly
Proficient computer skills in Microsoft Office Suite, Outlook, internet search engines
Flexible, team oriented, motivated, and interested in a company with huge growth opportunity
Preferred Qualifications:
Selling or customer facing experience preferred
Hands-on lab experience using qPCR and/or sequencing
Salesforce experience desirable
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
Reporting to the Senior Manager of Software Test Engineering, the Senior Software Test Engineer, Test Lead will work on web and on-instrument software for the nCounter genomic platform, NanoString’s flagship platform enabling researchers to accelerate advancements in translational science, as well as providing FDA cleared diagnostic tests. The Test Lead is responsible for working with the software test team to ensure overall quality of software. This will include writing test plans, writing and reviewing test cases, as well as reporting on the results of testing. The test lead will plan and coordinate the work of the test team, as well as patriciate in the testing. Promoting and participating in the development of automated tests will be a crucial contribution. The test lead will also maintain, and update software requirements as needed, per input from Marketing, Manufacturing, and Customer Service.
Essential Functions:
Plan and coordinate testing activities among team members
Develop and execute written tests.
Review tests and testing results of the other testers.
Create automated tests for existing written tests.
Review and update software requirements
Write test reports
Represent Software Test in cross-functional discussions
Requirements:
Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent experience
10+ years of experience in a software test role which includes testing software on Microsoft Windows platforms.
Experience leading a test team
Demonstrated ability to plan, design, and execute software tests
Very good verbal and written communication skills
Experience developing test automation
Proven ability to independently prioritize and manage multiple tasks with competing priorities and deadlines
Working knowledge of FDA QSR Design Control and/or IEC 62304.
Experience with embedded software a plus.
Mar 22, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
Reporting to the Senior Manager of Software Test Engineering, the Senior Software Test Engineer, Test Lead will work on web and on-instrument software for the nCounter genomic platform, NanoString’s flagship platform enabling researchers to accelerate advancements in translational science, as well as providing FDA cleared diagnostic tests. The Test Lead is responsible for working with the software test team to ensure overall quality of software. This will include writing test plans, writing and reviewing test cases, as well as reporting on the results of testing. The test lead will plan and coordinate the work of the test team, as well as patriciate in the testing. Promoting and participating in the development of automated tests will be a crucial contribution. The test lead will also maintain, and update software requirements as needed, per input from Marketing, Manufacturing, and Customer Service.
Essential Functions:
Plan and coordinate testing activities among team members
Develop and execute written tests.
Review tests and testing results of the other testers.
Create automated tests for existing written tests.
Review and update software requirements
Write test reports
Represent Software Test in cross-functional discussions
Requirements:
Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent experience
10+ years of experience in a software test role which includes testing software on Microsoft Windows platforms.
Experience leading a test team
Demonstrated ability to plan, design, and execute software tests
Very good verbal and written communication skills
Experience developing test automation
Proven ability to independently prioritize and manage multiple tasks with competing priorities and deadlines
Working knowledge of FDA QSR Design Control and/or IEC 62304.
Experience with embedded software a plus.
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Senior Software Engineer will primarily work on NanoString’s instrument software, creating and enhancing our web-based instrument control software in a full-stack capacity.
Essential Functions:
Design, develop, and test full-stack software solutions using .NET Core, C#, Docker, PostGres, Polymer, and Angular 7+
Create meaningful automated unit and integration tests using Moq and XUnit
Participate in code and design reviews with other members of the software team
Collaborate with biologists, hardware engineers and other stakeholders
Work effectively within a cross-functional Agile Team to ensure high-quality, robust software
Write clear, complete software design documents
Use Microsoft Azure DevOps to manage work items, builds, and source code
Requirements:
BS in computer science, electrical engineering or closely related field or equivalent experience
7+ years’ experience developing web software in .NET using C# and C++
Knowledge of software design and development in a Windows environment
Experience with component-based software application development and configuration management according to software quality procedures
Strong written communication skills and proven ability to thoroughly document requirements, architecture, and design of software systems
Ability to work closely with QA and software test engineers to ensure the quality and robustness of all customer-facing and internal software
Preferred Qualifications:
Experience with MS Entity Framework in conjunction with Relational Databases such as MS SQL or PostGres
Experience building and running Docker containers
Amazon AWS and/or Microsoft Azure
Mar 22, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Senior Software Engineer will primarily work on NanoString’s instrument software, creating and enhancing our web-based instrument control software in a full-stack capacity.
Essential Functions:
Design, develop, and test full-stack software solutions using .NET Core, C#, Docker, PostGres, Polymer, and Angular 7+
Create meaningful automated unit and integration tests using Moq and XUnit
Participate in code and design reviews with other members of the software team
Collaborate with biologists, hardware engineers and other stakeholders
Work effectively within a cross-functional Agile Team to ensure high-quality, robust software
Write clear, complete software design documents
Use Microsoft Azure DevOps to manage work items, builds, and source code
Requirements:
BS in computer science, electrical engineering or closely related field or equivalent experience
7+ years’ experience developing web software in .NET using C# and C++
Knowledge of software design and development in a Windows environment
Experience with component-based software application development and configuration management according to software quality procedures
Strong written communication skills and proven ability to thoroughly document requirements, architecture, and design of software systems
Ability to work closely with QA and software test engineers to ensure the quality and robustness of all customer-facing and internal software
Preferred Qualifications:
Experience with MS Entity Framework in conjunction with Relational Databases such as MS SQL or PostGres
Experience building and running Docker containers
Amazon AWS and/or Microsoft Azure
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
Working within a cross-project team to support software for all NanoString products, the SW Product Owner supports the DevOps team as a lean-Agile Product Owner with responsibility for creating and maintaining software requirements, specifications, related risk management activities, documentation, and future requirement planning. This role will advocate for the user, considering usability, cybersecurity, and supportability as well as the specific user facing requirements for the product. This role leads and contributes as an Agile team member to coordinate software teamwork with cross-functional project teams, external development partners, business stakeholders, and customers. The product owner must need little guidance to produce on-time and on-budget innovative and intuitive software.
Essential Functions:
Participate in daily Agile standups, end of sprint retrospectives, and planning ceremonies. Assist in unblocking team members as issues are identified.
Collaborate with biologists, data scientists, and marketing product managers to identify, write, and manage user-focused software requirements
Coordinate and ensure cross-compatibility of requirements and implementation across multiple vendors and internal teams
Assist in unblocking both internal and vendor/partner team members as issues are identified.
Work collaboratively with software leads and other product owners to ensure platforms work smoothly together
Work within an Agile environment to own user stories and features, including creation, review, and approval.
Select features for customer input, gather customer input, and adjust software requirements based on that feedback
Work with the Agile team to refine features for future iterations and software releases
Work with the Agile leaders, Product Management, and other stakeholders to continuously ensure the highest value is delivered from the team
Help triage and track new issues identified by internal teams as well as by customers
Identify usability risks and hazards in user interface workflows
In conjunction with quality engineering, incorporate usability hazards and risk control measures into overall risk management process (uFMEA)
Conduct and participate in acceptance testing
Requirements:
Bachelor’s degree in molecular biology, software engineering, computer science, or related field
2+ years of experience in requirements creation and management
3+ years experience working on web-based, enterprise-scale, multi-user applications
1+ years experience in an Agile delivery environment, preferably in a Product Owner role
Experience working across multiple teams, both local and remote
Skilled at documenting design goals and requirements
Excellent verbal, written, and face to face client interaction skills
Ability to work independently and as part of cross-functional teams
Preferred Qualifications:
Ideally 3+ years experience as an SDE or SDET
Ideally 1+ years experience delivering cloud and software as a service (SaaS) products
Ideally has experience working in biotech, life sciences, or medical device products
Feb 22, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
Working within a cross-project team to support software for all NanoString products, the SW Product Owner supports the DevOps team as a lean-Agile Product Owner with responsibility for creating and maintaining software requirements, specifications, related risk management activities, documentation, and future requirement planning. This role will advocate for the user, considering usability, cybersecurity, and supportability as well as the specific user facing requirements for the product. This role leads and contributes as an Agile team member to coordinate software teamwork with cross-functional project teams, external development partners, business stakeholders, and customers. The product owner must need little guidance to produce on-time and on-budget innovative and intuitive software.
Essential Functions:
Participate in daily Agile standups, end of sprint retrospectives, and planning ceremonies. Assist in unblocking team members as issues are identified.
Collaborate with biologists, data scientists, and marketing product managers to identify, write, and manage user-focused software requirements
Coordinate and ensure cross-compatibility of requirements and implementation across multiple vendors and internal teams
Assist in unblocking both internal and vendor/partner team members as issues are identified.
Work collaboratively with software leads and other product owners to ensure platforms work smoothly together
Work within an Agile environment to own user stories and features, including creation, review, and approval.
Select features for customer input, gather customer input, and adjust software requirements based on that feedback
Work with the Agile team to refine features for future iterations and software releases
Work with the Agile leaders, Product Management, and other stakeholders to continuously ensure the highest value is delivered from the team
Help triage and track new issues identified by internal teams as well as by customers
Identify usability risks and hazards in user interface workflows
In conjunction with quality engineering, incorporate usability hazards and risk control measures into overall risk management process (uFMEA)
Conduct and participate in acceptance testing
Requirements:
Bachelor’s degree in molecular biology, software engineering, computer science, or related field
2+ years of experience in requirements creation and management
3+ years experience working on web-based, enterprise-scale, multi-user applications
1+ years experience in an Agile delivery environment, preferably in a Product Owner role
Experience working across multiple teams, both local and remote
Skilled at documenting design goals and requirements
Excellent verbal, written, and face to face client interaction skills
Ability to work independently and as part of cross-functional teams
Preferred Qualifications:
Ideally 3+ years experience as an SDE or SDET
Ideally 1+ years experience delivering cloud and software as a service (SaaS) products
Ideally has experience working in biotech, life sciences, or medical device products
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Field Service Engineer (FSE) provides technical service and support on equipment within the company, ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for NanoString. This candidate should possess strong technical skill as well as the ability to operate independently and with minimal supervision. In support of the NanoString objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize our commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win.
Essential Functions:
Complete new equipment installations, preventative maintenance activities, and emergency repairs with proper supporting documentation in compliance with Quality Assurance procedures
Communicate with customers, both in person and via electronic means, in a way that instills confidence in both his/her ability and the capabilities of all NanoString teams
Provide feedback to internal teams to address failure points and make system reliability improvements
Support the Field Applications team as needed to maximize equipment uptime and create a great customer experience
Assist with the NanoString Quality process improvement initiatives
Required Qualifications:
Hands-on field service experience preferably in the biotech / life science / robotics field(s). This includes working on systems in customer laboratories and observing proper biohazard safety precautions
Strong troubleshooting skills. Specifically, in the areas of: General electronics, electromechanical systems, robotics, liquid handlers, computers, and associated networking components
Excellent communication skills and ability to manage customer expectations while providing outstanding customer service
Working knowledge of all technical support activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines, and representing NanoString effectively in the field
General understanding of IT and basic networking setup
Willingness and Availability to travel 75%; overnight travel less than 25% per month
Ability to lift, carry, push, pull or otherwise move approximately 60-80 lbs. on an infrequent basis
Preferred Qualifications:
B.S. degree with 3-5 years of relevant field service experience
Familiarity with fluorescence microscopy and robotic systems
General knowledge of genetic analysis techniques (DNA microarrays, gene expression analysis, NGS/WGS, and quantitative PCR)
Experience working in a QSR certified organization
Feb 22, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Field Service Engineer (FSE) provides technical service and support on equipment within the company, ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for NanoString. This candidate should possess strong technical skill as well as the ability to operate independently and with minimal supervision. In support of the NanoString objectives, this role must exhibit drive, passion, and a competitive spirit to help maximize our commercial success. They must be a team player with customer relationship building skills, who is hard working, smart, and loves to win.
Essential Functions:
Complete new equipment installations, preventative maintenance activities, and emergency repairs with proper supporting documentation in compliance with Quality Assurance procedures
Communicate with customers, both in person and via electronic means, in a way that instills confidence in both his/her ability and the capabilities of all NanoString teams
Provide feedback to internal teams to address failure points and make system reliability improvements
Support the Field Applications team as needed to maximize equipment uptime and create a great customer experience
Assist with the NanoString Quality process improvement initiatives
Required Qualifications:
Hands-on field service experience preferably in the biotech / life science / robotics field(s). This includes working on systems in customer laboratories and observing proper biohazard safety precautions
Strong troubleshooting skills. Specifically, in the areas of: General electronics, electromechanical systems, robotics, liquid handlers, computers, and associated networking components
Excellent communication skills and ability to manage customer expectations while providing outstanding customer service
Working knowledge of all technical support activities designed to achieve a world class customer experience
Capable of working independently and in a team environment, communicating relevant scientific data effectively in oral and written format, working in a timely manner to meet defined deadlines, and representing NanoString effectively in the field
General understanding of IT and basic networking setup
Willingness and Availability to travel 75%; overnight travel less than 25% per month
Ability to lift, carry, push, pull or otherwise move approximately 60-80 lbs. on an infrequent basis
Preferred Qualifications:
B.S. degree with 3-5 years of relevant field service experience
Familiarity with fluorescence microscopy and robotic systems
General knowledge of genetic analysis techniques (DNA microarrays, gene expression analysis, NGS/WGS, and quantitative PCR)
Experience working in a QSR certified organization
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Senior Manager - Global Field Service is responsible for the daily management of global field service activities through a team of regional field service managers and Field Service Engineers (FSE’s). Currently EMEA, APAC, NA West, and NA East. The Senior Manager – Global Field Service will work within the Customer Experience team to ensure nanoString customers receive world class service and support. They will provide leadership, adapt to changing industry standards, and nurture the team to support anticipated growth and new product launches. The position will be hybrid office based in Seattle with up to 25% travel.
Essential Functions:
Develop, track, and manage all KPI’s such as: Uptime, Service Response Time, MTBF and MTTR for all Instrument products.
Create and manage workload/manpower planning process to adapt to an expanding installation base and field service team.
Manage field service expenses, spare parts inventory, and tool investments to achieve annual team budget.
Develop appropriate service offerings and pricing in conjunction with Sales and Marketing to maximize number of customers on service plans.
Coordinate resources to ensure timely completion of instrument installation, repair, upgrades, and preventive maintenance activities.
Lead by example to develop a continuous improvement culture. Develop and drive accountability around daily management and monthly KPI's. Must be able to quickly identify systemic business issues and leverage team expertise to invent and implement permanent solutions.
Develop, review, and implement departmental and administrative procedures.
Assist Logistics/Supply Chain with developing spare parts inventory strategy and calibrated processes in partnership with the Lab Services team.
Requirements:
B.S. degree with 8+ years of relevant Field Service management experience or a combination of education and directly related experience.
A minimum of 5+ years hands on experience as a Field Service Engineer in the Life Science tools industry, Medical Device industry, or a related field.
Thorough understanding of state-of-the art hardware and software service methodologies for instruments used in both research and diagnostic applications. Familiarity with fluorescence microscopy, robotic systems, and genetic analysis techniques a plus.
Experience in hiring, motivating, developing, and retaining a diverse, world class field service team.
Adept at communicating complex technical issues to a globally culturally diverse team including Executive Management, Sales, Manufacturing, Supply Chain, R&D, Finance, Third Party OEM, and Customer Service personnel.
Excellent computer and data analysis skills utilizing various software programs such as Excel, Power BI, SFDC, etc.
Preferred Qualifications:
Experience creating and managing field service procedures within an ISO-13485 certified Quality System.
Experience with budgeting and workload analysis methodologies.
Experience and understanding of Domestic and International labor laws and shipping/logistics.
Jan 25, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Senior Manager - Global Field Service is responsible for the daily management of global field service activities through a team of regional field service managers and Field Service Engineers (FSE’s). Currently EMEA, APAC, NA West, and NA East. The Senior Manager – Global Field Service will work within the Customer Experience team to ensure nanoString customers receive world class service and support. They will provide leadership, adapt to changing industry standards, and nurture the team to support anticipated growth and new product launches. The position will be hybrid office based in Seattle with up to 25% travel.
Essential Functions:
Develop, track, and manage all KPI’s such as: Uptime, Service Response Time, MTBF and MTTR for all Instrument products.
Create and manage workload/manpower planning process to adapt to an expanding installation base and field service team.
Manage field service expenses, spare parts inventory, and tool investments to achieve annual team budget.
Develop appropriate service offerings and pricing in conjunction with Sales and Marketing to maximize number of customers on service plans.
Coordinate resources to ensure timely completion of instrument installation, repair, upgrades, and preventive maintenance activities.
Lead by example to develop a continuous improvement culture. Develop and drive accountability around daily management and monthly KPI's. Must be able to quickly identify systemic business issues and leverage team expertise to invent and implement permanent solutions.
Develop, review, and implement departmental and administrative procedures.
Assist Logistics/Supply Chain with developing spare parts inventory strategy and calibrated processes in partnership with the Lab Services team.
Requirements:
B.S. degree with 8+ years of relevant Field Service management experience or a combination of education and directly related experience.
A minimum of 5+ years hands on experience as a Field Service Engineer in the Life Science tools industry, Medical Device industry, or a related field.
Thorough understanding of state-of-the art hardware and software service methodologies for instruments used in both research and diagnostic applications. Familiarity with fluorescence microscopy, robotic systems, and genetic analysis techniques a plus.
Experience in hiring, motivating, developing, and retaining a diverse, world class field service team.
Adept at communicating complex technical issues to a globally culturally diverse team including Executive Management, Sales, Manufacturing, Supply Chain, R&D, Finance, Third Party OEM, and Customer Service personnel.
Excellent computer and data analysis skills utilizing various software programs such as Excel, Power BI, SFDC, etc.
Preferred Qualifications:
Experience creating and managing field service procedures within an ISO-13485 certified Quality System.
Experience with budgeting and workload analysis methodologies.
Experience and understanding of Domestic and International labor laws and shipping/logistics.
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Director of Logistics plays a critical role in leading, managing and developing a high-performance team responsible for receiving, inventory management, final product kitting, and global order fulfillment & distribution of finished goods for Nanostring commercial and service products across multiple sites. The incumbent will need to be able to embrace change management, plan for success while being persistent at mitigating failure, make decisions and drive, create an environment to make responsibility and accountability a way of life at all levels, and be a great partner with all stakeholders to support the business. The incumbent works closely with all corporate functions, as well as members of the executive team.
Essential Functions:
Responsible for leading and managing all of the following functions: Kitting, Shipping and Receiving
Develop and implement processes and procedures to ensure flawless control of Logistics. Specifically, operate effectively in our ERP system to manage good receipts, production orders, sales orders, cycle counts, inventory accuracy and inventory transactions
Help prepare and review as needed, plans for NPI and commercial launch considering the commercial demand, QA, production, packaging and labeling requirements
Develop, visualize and act on Key Performance Indicators and metrics relative to the department
Recruit, retain, and develop a first-class team responsible for providing best in class Order Fulfillment, global distribution and logistics services to Nanostring operations worldwide. Build and continually advance employee engagement by creating a culture of operational excellence that includes continuous improvement, efficient execution and an environment in which individuals and teams can excel
Manage third party distribution performances including contract and communication
Build strong collaborations and partnerships with all the various stakeholder leaders including Sales, Marketing, Finance, Manufacturing, Quality and R&D
Managing up to 15+ people on team
Other duties as assigned
Requirements:
7+ years of experience in management and performance of Logistics operations in a high-tech and fast-paced environment
Global operations expertise, experience with launching productions globally and an understanding of the Logistics regulatory requirements
Demonstrated experience of managing teams spread across diverse geographic locations and different production workflows, in an ISO-13485, ROU and FDA GMP environment
Bachelor’s degree in scientific or business-related major is required
Strong interpersonal and negotiation skills to be able to engage confidently with key stakeholders at all levels of the organization
Be customer focused with high integrity and transparency
Demonstrated experience in sophisticated statistical modeling to improve productivity
Demonstrated excellence at both strategy and execution
Understanding and competence with ERP systems, including awareness of Microsoft Navision
Ability to travel to Bothell and other locations as needed
Ability to lift 50 lbs
Preferred:
APICS CPIM, CSCP, CLTD is preferred
MBA preferred or equivalent combination of education and experience
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Jan 14, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Director of Logistics plays a critical role in leading, managing and developing a high-performance team responsible for receiving, inventory management, final product kitting, and global order fulfillment & distribution of finished goods for Nanostring commercial and service products across multiple sites. The incumbent will need to be able to embrace change management, plan for success while being persistent at mitigating failure, make decisions and drive, create an environment to make responsibility and accountability a way of life at all levels, and be a great partner with all stakeholders to support the business. The incumbent works closely with all corporate functions, as well as members of the executive team.
Essential Functions:
Responsible for leading and managing all of the following functions: Kitting, Shipping and Receiving
Develop and implement processes and procedures to ensure flawless control of Logistics. Specifically, operate effectively in our ERP system to manage good receipts, production orders, sales orders, cycle counts, inventory accuracy and inventory transactions
Help prepare and review as needed, plans for NPI and commercial launch considering the commercial demand, QA, production, packaging and labeling requirements
Develop, visualize and act on Key Performance Indicators and metrics relative to the department
Recruit, retain, and develop a first-class team responsible for providing best in class Order Fulfillment, global distribution and logistics services to Nanostring operations worldwide. Build and continually advance employee engagement by creating a culture of operational excellence that includes continuous improvement, efficient execution and an environment in which individuals and teams can excel
Manage third party distribution performances including contract and communication
Build strong collaborations and partnerships with all the various stakeholder leaders including Sales, Marketing, Finance, Manufacturing, Quality and R&D
Managing up to 15+ people on team
Other duties as assigned
Requirements:
7+ years of experience in management and performance of Logistics operations in a high-tech and fast-paced environment
Global operations expertise, experience with launching productions globally and an understanding of the Logistics regulatory requirements
Demonstrated experience of managing teams spread across diverse geographic locations and different production workflows, in an ISO-13485, ROU and FDA GMP environment
Bachelor’s degree in scientific or business-related major is required
Strong interpersonal and negotiation skills to be able to engage confidently with key stakeholders at all levels of the organization
Be customer focused with high integrity and transparency
Demonstrated experience in sophisticated statistical modeling to improve productivity
Demonstrated excellence at both strategy and execution
Understanding and competence with ERP systems, including awareness of Microsoft Navision
Ability to travel to Bothell and other locations as needed
Ability to lift 50 lbs
Preferred:
APICS CPIM, CSCP, CLTD is preferred
MBA preferred or equivalent combination of education and experience
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
Reporting to the Director of Logistics, the Warehouse and Logistics Manager is a key member of the Supply Chain team. The incumbent is responsible for the timely, accurate and safe movement of material into, within, and out of NanoString’s South Lake Union facility, through direct management of teams spanning receiving/warehouse, kitting and shipping. Working with line management, the Warehouse and Logistics Manager is also responsible for anticipating, justifying and implementing staffing, process/procedural, equipment and facilities needs to fulfil the tactical and strategic warehousing and logistics needs of the business. The Warehouse and Logistics Manager also closely partners with several functions, key amongst are Sales Order Administration, Purchasing, Shipping/Receiving, R&D, third party warehousing and Manufacturing.
Essential Functions:
Process:
Develop and use KPI’s to track performance, analyze data to assess performance trends and implement required improvements
Effective materials management using NanoString’s ERP system (currently Microsoft Dynamics NAV)
Responsible for periodic reporting business metrics, targets and new improvement opportunities;
Interacts with the site leadership team on a regular basis and takes actions to assist the overall site meet and exceed all company goals and objectives
Develop and manages standard operating procedures to support the goals and objectives of the function and the customer
Conducts accurate physical inventory counts at a periodicity and depth that:
Assists Purchasing in maintaining inventory levels at agreed financial and unit targets
Satisfies Finance and Independent Auditor needs for control of inventory (re: SOX)
People:
Leads by example NanoString’s five core values: Grit, Authenticity, Ambition, Ingenuity, and Customers .
Competency to perform and manage kitting, packaging, shipping documentation, receiving and put-away, internal orders, on-hand inventory, production orders and other functions according to business priorities;
Leads, develops and motivates a team of colleagues to achieve performance excellence;
Actively seeks development opportunities for team and self
Promotes a transparent and open work environment through strong listening and communication skills
Reinforces customer centricity with all employees
Requirements:
Bachelor’s Degree in business-related major or similar
At least 5 years of experience in best-in-class materials management with a supply chain operations in a high-tech environment
At least 5 years of direct people management
Results driven, problem-solver, collaborative, and team oriented
Demonstrated ability to lead and develop staff in a rapidly growing organization
Excellent computer/software skills. (Outlook, Excel, Word, PowerPoint)
Must possess organizational skills to meet deadlines and assist staff in multi-tasking
Must be able to lift heavy objects (occasionally between 60-75 lbs.) with or without reasonable accommodation
Ability to work a flexible work schedule
Preferred Qualifications:
Experience in a manufacturing setting and ISO 13485 environment
APICS CPIM, CSCP or CLTD
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Jan 14, 2022
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
Reporting to the Director of Logistics, the Warehouse and Logistics Manager is a key member of the Supply Chain team. The incumbent is responsible for the timely, accurate and safe movement of material into, within, and out of NanoString’s South Lake Union facility, through direct management of teams spanning receiving/warehouse, kitting and shipping. Working with line management, the Warehouse and Logistics Manager is also responsible for anticipating, justifying and implementing staffing, process/procedural, equipment and facilities needs to fulfil the tactical and strategic warehousing and logistics needs of the business. The Warehouse and Logistics Manager also closely partners with several functions, key amongst are Sales Order Administration, Purchasing, Shipping/Receiving, R&D, third party warehousing and Manufacturing.
Essential Functions:
Process:
Develop and use KPI’s to track performance, analyze data to assess performance trends and implement required improvements
Effective materials management using NanoString’s ERP system (currently Microsoft Dynamics NAV)
Responsible for periodic reporting business metrics, targets and new improvement opportunities;
Interacts with the site leadership team on a regular basis and takes actions to assist the overall site meet and exceed all company goals and objectives
Develop and manages standard operating procedures to support the goals and objectives of the function and the customer
Conducts accurate physical inventory counts at a periodicity and depth that:
Assists Purchasing in maintaining inventory levels at agreed financial and unit targets
Satisfies Finance and Independent Auditor needs for control of inventory (re: SOX)
People:
Leads by example NanoString’s five core values: Grit, Authenticity, Ambition, Ingenuity, and Customers .
Competency to perform and manage kitting, packaging, shipping documentation, receiving and put-away, internal orders, on-hand inventory, production orders and other functions according to business priorities;
Leads, develops and motivates a team of colleagues to achieve performance excellence;
Actively seeks development opportunities for team and self
Promotes a transparent and open work environment through strong listening and communication skills
Reinforces customer centricity with all employees
Requirements:
Bachelor’s Degree in business-related major or similar
At least 5 years of experience in best-in-class materials management with a supply chain operations in a high-tech environment
At least 5 years of direct people management
Results driven, problem-solver, collaborative, and team oriented
Demonstrated ability to lead and develop staff in a rapidly growing organization
Excellent computer/software skills. (Outlook, Excel, Word, PowerPoint)
Must possess organizational skills to meet deadlines and assist staff in multi-tasking
Must be able to lift heavy objects (occasionally between 60-75 lbs.) with or without reasonable accommodation
Ability to work a flexible work schedule
Preferred Qualifications:
Experience in a manufacturing setting and ISO 13485 environment
APICS CPIM, CSCP or CLTD
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Service Support Engineer is responsible for: initial inspection and qualifications for NanoString Instruments, Service procedure creation and support, and repair and refurbishment of Instruments and Parts used in the instruments. This position will be expected to perform instrument Quality Control, Installations, Preventative Maintenance, Operational Qualifications, Performance Qualifications, troubleshooting, and repairing complex mechanical, optical, and fluidic instrumentation for multiple instruments. This position reports to the Service Support Engineering department which reports up to Technical Services & Support / Customer Experience / Commercial Organization
Essential Responsibilities:
Perform Incoming Inspection and Qualification testing on NanoString Instruments following revision controlled Standard Operating Procedures
Record non-conformances and perform investigation into failures
Troubleshoot, Repair, and requalify instruments in accordance to training and service manuals
Supporting Verification and Validation of changes of procedures and forms including IQC, Installation, Preventative Maintenance, Service Bulletins, and Service Manuals
Perform incoming inspection of returned parts and instruments
Perform decontamination, evaluation, troubleshooting, repair, and qualifications of parts and instruments
Perform high value refurbishment and qualifications of high value sub assemblies working with supply chain and vendors
Perform Service Support tool assembly and qualification
Requirements:
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Bioengineering
5 years of experience in design or development for Life Science or medical device industry or 5 year of practical experience as Field Service Engineer or Product Support Engineer for Life Science or medical device industry
Analytical and creative problem solving skills
Excellent written and oral communication skills
Excellent presentation skills
Ability to work independently and collaboratively in cross-functional teams
Ability to multi-task and take a creative approach to problem solving
Demonstrated problem solving skills in a complex fast paced environment and in complex situations
Proficient in the use of MS Office
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Oct 28, 2021
Full time
Who We Are:
NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company’s nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company’s GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.
Our purpose is to Map the Universe of Biology. We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition. In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers . Join our team!
Job Summary:
The Service Support Engineer is responsible for: initial inspection and qualifications for NanoString Instruments, Service procedure creation and support, and repair and refurbishment of Instruments and Parts used in the instruments. This position will be expected to perform instrument Quality Control, Installations, Preventative Maintenance, Operational Qualifications, Performance Qualifications, troubleshooting, and repairing complex mechanical, optical, and fluidic instrumentation for multiple instruments. This position reports to the Service Support Engineering department which reports up to Technical Services & Support / Customer Experience / Commercial Organization
Essential Responsibilities:
Perform Incoming Inspection and Qualification testing on NanoString Instruments following revision controlled Standard Operating Procedures
Record non-conformances and perform investigation into failures
Troubleshoot, Repair, and requalify instruments in accordance to training and service manuals
Supporting Verification and Validation of changes of procedures and forms including IQC, Installation, Preventative Maintenance, Service Bulletins, and Service Manuals
Perform incoming inspection of returned parts and instruments
Perform decontamination, evaluation, troubleshooting, repair, and qualifications of parts and instruments
Perform high value refurbishment and qualifications of high value sub assemblies working with supply chain and vendors
Perform Service Support tool assembly and qualification
Requirements:
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Bioengineering
5 years of experience in design or development for Life Science or medical device industry or 5 year of practical experience as Field Service Engineer or Product Support Engineer for Life Science or medical device industry
Analytical and creative problem solving skills
Excellent written and oral communication skills
Excellent presentation skills
Ability to work independently and collaboratively in cross-functional teams
Ability to multi-task and take a creative approach to problem solving
Demonstrated problem solving skills in a complex fast paced environment and in complex situations
Proficient in the use of MS Office
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Nanostring
Remote - Massachusetts, NJ, NY, PA, MD, VA, VT, RI, NH, ME
The Product Application Scientist (PAS) is at the forefront of introducing the suite of emerging technologies and applications to global customers through the introduction, positioning, training, and supporting of customers adopting the technologies. Additionally, this person is critical in ensuring the customer experience is communicated back into the R&D, product management and global service and support organizations. T PASn will be responsible for providing various types of support to customers, which can include pre-sales discussions and both field and internally-based support. At this moment, main focus will be on the nanoString’s GeoMx Digital Spatial Profiler platform and its applications. Feature responsibilities will expand to newly developed platforms and applications.
Essential Functions:
Provide training and experimental consultation to customers who adopt new NanoString technologies and applications in the initial stages of release.
Provide post-training support on the instrument, applications, and data analysis – field-based or internally-based.
Partner with the Technical Services team in advising and building the post-training support requirements, processes, and strategies.
Partner closely with the Technical Sales Specialist (TSS) in positioning the new platforms and applications.
Develop and manage partnerships that may contribute to early access programs for these new platforms and applications.
Partner with and provide input to the Software Development team in the development and continual evolution and improvement of the platform software.
Conduct seminars and technical presentations – either in the field or remotely and engage in customer meetings as strategically required.
Provide thorough training to other members of the internal and field-based support teams.
Spearhead and drive initiatives that enhance the customer experience.
Partner with R&D in the development and testing of new applications and protocols.
Provide information and intelligence into the Service, Engineering, and Product Management teams as it relates to future enhancements to the technology.
Assist or lead the development of technical information including white papers, technical notes, and application notes.
As needed, support NanoString's nCounter platforms in relation to GeoMx system operation.
Document all customer interactions into the CRM system.
Preferred Location: (MA, NY, NJ, PA, MD, VA, NE, RI, NH, VT, ME)
Requirements:
Ph.D. in a biomedical science (or related field) preferred and/or Master's degree; commensurate experience considered. Open to recent graduates.
Minimum of 4 years as a research scientist in a biomedical research related field.
Demonstrated expertise in areas including biological imaging and/or immunochemistry, gene expression, multiplex assays, protein biochemistry, Flow Cytometry, Next Generation Sequencing.
Demonstrated experience in supporting the adoption of innovative new technologies with early adopters.
Requires excellent organization and communication skills, verbal and written.
Experience and ability to present scientific presentations to a diverse audience.
Ability to work in a fast paced environment and can deal with ambiguity.
Ability to travel - domestic and international; up to 50-75%.
Preferred Qualifications:
Experience with biostatistics and computational data analysis is strongly preferred.
Commercial and/or customer support experience desirable.
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
Oct 26, 2021
Full time
The Product Application Scientist (PAS) is at the forefront of introducing the suite of emerging technologies and applications to global customers through the introduction, positioning, training, and supporting of customers adopting the technologies. Additionally, this person is critical in ensuring the customer experience is communicated back into the R&D, product management and global service and support organizations. T PASn will be responsible for providing various types of support to customers, which can include pre-sales discussions and both field and internally-based support. At this moment, main focus will be on the nanoString’s GeoMx Digital Spatial Profiler platform and its applications. Feature responsibilities will expand to newly developed platforms and applications.
Essential Functions:
Provide training and experimental consultation to customers who adopt new NanoString technologies and applications in the initial stages of release.
Provide post-training support on the instrument, applications, and data analysis – field-based or internally-based.
Partner with the Technical Services team in advising and building the post-training support requirements, processes, and strategies.
Partner closely with the Technical Sales Specialist (TSS) in positioning the new platforms and applications.
Develop and manage partnerships that may contribute to early access programs for these new platforms and applications.
Partner with and provide input to the Software Development team in the development and continual evolution and improvement of the platform software.
Conduct seminars and technical presentations – either in the field or remotely and engage in customer meetings as strategically required.
Provide thorough training to other members of the internal and field-based support teams.
Spearhead and drive initiatives that enhance the customer experience.
Partner with R&D in the development and testing of new applications and protocols.
Provide information and intelligence into the Service, Engineering, and Product Management teams as it relates to future enhancements to the technology.
Assist or lead the development of technical information including white papers, technical notes, and application notes.
As needed, support NanoString's nCounter platforms in relation to GeoMx system operation.
Document all customer interactions into the CRM system.
Preferred Location: (MA, NY, NJ, PA, MD, VA, NE, RI, NH, VT, ME)
Requirements:
Ph.D. in a biomedical science (or related field) preferred and/or Master's degree; commensurate experience considered. Open to recent graduates.
Minimum of 4 years as a research scientist in a biomedical research related field.
Demonstrated expertise in areas including biological imaging and/or immunochemistry, gene expression, multiplex assays, protein biochemistry, Flow Cytometry, Next Generation Sequencing.
Demonstrated experience in supporting the adoption of innovative new technologies with early adopters.
Requires excellent organization and communication skills, verbal and written.
Experience and ability to present scientific presentations to a diverse audience.
Ability to work in a fast paced environment and can deal with ambiguity.
Ability to travel - domestic and international; up to 50-75%.
Preferred Qualifications:
Experience with biostatistics and computational data analysis is strongly preferred.
Commercial and/or customer support experience desirable.
NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.
COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString’s facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.
Accommodations
If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .