AIDS Foundation of Chicago

As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Youth Program Manager will coordinate the Flexible Housing Pool for homeless youth, ages 18-24 who are frequent users of health services, homeless shelters and legal/justice systems. This position will serve as the Center’s liaison to sub-contracted youth partner agencies providing permanent supportive housing and intensive case management. This position will offer direction to intensive case managers and supervisors about the implementation of the project’s policies and procedures and will have shared responsibility for the overall quality of services provided. The position also will be responsible for monitoring the housing stability, income maintenance, and health outcomes of program participants. CHH is a supporting organization of the AIDS Foundation Chicago. The salary range for this role is $50,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Management & Operations Collaborate and coordinate with other FHP Managers to ensure a smooth transition from outreach to housing placements for youths enrolled into the program Assign newly enrolled youths to subcontracted partner agency case managers Convene and facilitate bi-monthly Systems Integration Team (SIT) meetings where subcontracted partner case management agencies, Hospital Partners, and other integral agencies/organizations will communicate and work collaboratively in meeting tenants’ goals and desired housing and health outcomes Review and make decisions on tenant move requests Monitor partner agencies’ Client Assistance Funds utilization Serve as primary point of contact to project partners to support tenant needs and troubleshoot challenges Support the partner agencies to ensure youth participants are matched to appropriate housing and service options Upon hire, onboard new partner agency staff regarding program overview and operations, and the Case Worthy client-level database Ensure partner agency staff are trained on and deliver services from the program philosophies of Housing First, Harm Reduction; Client-Centered, and Trauma Informed Care Coordinate and collaborate with the city of Chicago’s Service Coordination and Navigation (SCaN) violence prevention program to ensure coordinated services for FHP youths Based on emerging tenant needs, research, identify, and introduce appropriate resources on behalf of and for the partner agencies case managers Coordinate the integration of the Individualize Placement & Support (IPS) employment program, and other workforce development programs, into the FHP by facilitating referrals and monitoring program outcomes. Implement and Oversee Program Enhancements Stay abreast of best practices and trends from Chicago’s youth homelessness & housing system Lead the implementation of the Youth Learning Collaborative (YLC) recommendations with support from the FHP Senior Youth Program Manager and FHP Director Lead and/or coordinate recruitment, involvement, and development of FHP youths in the FHP Lived Experience Advisory Committee and/or agency Youth Action Boards Develop partnerships and connections with community organizations to expand services for FHP youth, including but not limited to employment programming, behavioral health supports, legal services, parenting resources, childcare resources, etc. Identify and implement appropriate assessment tools and programming for FHP youth heads-of-households with minor children Support partner agencies to connect to affordable housing and alternative subsidy resources to assist youths with “moving on” or “graduate” from the program Identify training needs for partner agencies related to youth-specific needs and develop an annual training plan Onboard new partner agencies during the expansion of the youth program Quality Assurance and Reporting Ensure youth cohort outcomes (housing stability; increase income; improve health outcomes) are met Provide guidance and direction to partner agency case managers and supervisors about the implementation of the Flexible Housing Pool policies and procedures; promote cohesion of services across the program and ensure compliance with program policies, procedures and requirements; including data entry standards Collect, review and correct data to ensure accuracy for reports delivered to public and private funders Support Senior Program Manager with collecting data needed for disbursement reports Ensure timely data entry in the Homeless Management Information System (HMIS) Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies Conduct annual site visits with FHP youth partner agencies Prepare for and participate in site visits from the city of Chicago’s Department of Family & Support Services Support Senior Program Manager in communication with hospital and Managed Care Organization care coordinators about project progress and participant outcomes Other Attend required conference/s, trainings (i.e., HMIS, system wide trainings, etc) and webinars Attend and participate in regularly scheduled agency meetings (i.e. All Staff, Housing Department, FHP Team; Program Oversight, etc.) Participate in monthly Partner Agency Supervisor Oversight meetings Participate in applicable system-level external committees, as necessary. Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned SUPERVISORY RESPONSIBILITIES None EXPERIENCE AND EDUCATION Minimum Qualifications Bachelor’s Degree in Social Services or related field of study and 2 years’ experience   or   5 years’ experience in Housing, Homelessness, Youth/Young Adult programming and/or Healthcare; or lived experience of homelessness. OR Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, Youth/Young Adult programming, and/or Healthcare; or lived experience of homelessness. Preferred Qualifications Master’s Degree in Social Services, Public Health, Psychology or related field 3 or more years’ experience in Housing, Homelessness, and/or Healthcare with a focus on Youth/Young Adults 3-5 Years’ Supervisory experience and/or Program Management experience 2-4 years experience/involvement with community partnerships Demonstrated proficiency in data collection & monitoring Lived experience of homelessness Bi-lingual KNOWLEDGE, SKILLS, AND ABILITIES Basic knowledge of youth homelessness and supportive housing practices Exceptional organizational and time management skills Strong attention to detail Ability to build and maintain community relationships Good written and verbal communication skills; Meeting facilitation skills Solid conflict resolution skills REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone. Occasional travel within the city of Chicago and Cook County suburbs.

As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Housing Specialist will coordinate pre-tenancy support for participants of the program. The Housing Specialist will coordinate with Outreach and Cook County Hospital and Health System (CCHHS) staff to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of the AIDS Foundation of Chicago. The salary range for this role is $40,000 to $45,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Project Coordination • Conduct screening and assessment of housing preferences/barriers related to successful tenancy • Work closely with outreach worker to ensure continuity of services with participant • Assist with rent subsidy application/certification and housing application processes • Partner with CCHHS’ client outreach and engagement program team when a client’s’ primary service provider is within the CCHHS network • Request reasonable accommodations related to participant’s disability • Assist with housing search, including reviews of housing resources (e.g. newspapers, housing search databases) • Accompany individuals to visit potential housing options and make choices among options • Assist the individual in scheduling activities such as the moving company, turning on utility services, change of address, and purchasing furniture/furnishings and household supplies • Work with landlord and/or property management to execute lease • Sublease to tenants facing barriers to traditional leasing arrangements • Collaborate with research and evaluation partners or sub-contractors on matters relating to the project • Create and maintain detailed project documentation and data collection plans and reports • Improve processes to ensure efficient communication and information exchange between team members and external partners Quality Assurance and Data Entry • Enter all intake data for new clients in client data tracking systems (i.e., Client Track, HMIS) • Monitor data for quality control, correct missing or incorrect data on quarterly (i.e., IDHS, HMIS) and yearly reports (i.e., APR HUD) Meetings & Training Facilitation • Attend required conference & trainings (i.e., HMIS, CRS, IDHS, HUD or any system wide trainings) and webinars • Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting, Client Track Work Group, Grants Prep meeting, Interdepartmental Training Workgroup) • Prepare, coordinate, and facilitate program meetings (i.e., System Integration Team (SIT)) and other related partner agency meetings with partner agency staff • Participate in applicable system-level external committees Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations • Protect organization's value and manage risk by keeping information confidential • Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications • Bachelor's degree and 2 or more years of Human Services experience OR 5 or more years Human Services experience • PLUS Valid driver's license and acceptable vehicle insurance • PLUS Reliable vehicle transportation Preferred Qualifications • Bachelor’s degree in Psychology, Social Work, Counseling or related field • 1 or more years of Case Management experience • 1 or more of years Homeless Services experience • 1 or more years of HIV-specific service experience KNOWLEDGE, SKILLS, AND ABILITIES • The ability to maintain accurate work records and access these records as necessary • The ability and willingness to learn, understand and communicate the Agency’s policies and procedures • Basic knowledge of HIV infection and related chronic diseases • The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive • The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications) • The ability and willingness to respect and value the differences and perceptions of different groups/individuals REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation.

Do you embrace and support all paths to recovery from abstinence to safer using? The Substance Use Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction. The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education. The Substance Use Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Substance Use Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Substance Use Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death. This position requires access to a vehicle and insurance. This position requires field work 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. This position is eligible for a sign-on bonus of $2,000. Successfully hired candidates are given half of the bonus at the start of work, and the other half after the successful completion of the probationary period (90 days). Sign-on bonuses are considered taxable income. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips Support and advocate for clients to self-determine appropriate treatment options Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy Coordinate other related initiatives that support the CHH collaborative and the project Complete funder mandated reports as necessary; document daily activities as related to the project Attend regular trainings on harm reduction and related policy and advocacy issues Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion Other Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience PLUS Valid driver's license and acceptable vehicle insurance PLUS Reliable vehicle transportation Preferred Qualifications Bachelor’s degree 2 or more years substance use/harm reduction case management and/or counseling experience LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential KNOWLEDGE, SKILLS, AND ABILITIES The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates). Basic knowledge or willingness to learn of HIV infection and related chronic diseases The ability to provide client support through home visits across the Chicagoland area The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications) The ability to provide efficient, quality service to both internal and external customers The ability and willingness to respect and value the differences and perceptions of different groups/individuals REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.

The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services. The salary range for this role is $40,000 to $45,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Clinical Services • Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing • Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services • Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments • Screen and assess behavioral health, housing and income needs of program participants • Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility • Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI) • Advocate on Behalf of clients for fair treatment in housing and healthcare • Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services • Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services • Attend appointments with clients to ensure engagement in care and/or services • Provide crisis intervention services to clients as needed • Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services • Provide services to clients using Motivational Interviewing and trauma-informed approaches • Conduct and document intakes, assessments, discharges, and referrals • Schedule all client visits and make reminder calls • Provide assistance with transportation for clients in order to attend appointments • Organize electronic and hard copy calendar Program Support • Implement Road to Health and Housing (R2H) program procedures and clinical forms • Document assessment information and clinical encounters as required in client files • Input information in management information systems and on paper charts • Ensure quality of program files • Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations • Protect organization’s value and manage risk by keeping information confidential Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others • Complete yearly trainings around best practices for other homeless service providers in Chicago • Protect organization's value and manage risk by keeping information confidential • Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None. ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications • Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum PLUS Valid driver's license and acceptable vehicle insurance PLUS Reliable vehicle transportation • PLUS Able to work effectively in the field on a daily basis Preferred Qualifications • Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum • LSW/LPC, LCPC/LCSW or equivalent license preferred KNOWLEDGE, SKILLS, AND ABILITIES • High attention to detail and ability to maintain confidentiality • Maintain accurate work records and access these records as necessary • Experience working with diverse groups and communities • Ability to assess client needs to address barriers and ensure care is continuous and comprehensive • Understanding, preventing, and relieving psychologically-based distress or dysfunction • Ability to conduct client visits at their homes, across the Chicagoland area • Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications) • Basic knowledge of HIV infection and related chronic diseases PHYSICAL DEMANDS & WORK ENVIRONMENT • Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone • Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle • For a portion of the work, the physical demands are representative of those found in a general office environment • Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.

The Director, Behavioral Health Programs is responsible for leading the behavioral health components of the Housing Team’s programs. The Director is responsible for implementation of Medicaid billable services at AFC and CHH and will expand the behavioral health services across both agencies. The Director will provide expertise and training on behavioral health topics and programs as they relate to the housing team’s projects. The Director will oversee the SAMHSA Road to Health and Housing (R2H), Connection to Harm Reduction (C2HR), in-home Behavioral Health, a research project implementing behavioral health screening across the Ryan White case management system and ensure all project outcomes are achieved. The Director will represent AFC and the Center for Housing and Health as a liaison to stakeholders in the behavioral health care sector. The salary range for this role is $71,000 to $84,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Behavioral Health and Clinical Leadership • Provide clinical behavioral health-related expertise for the ongoing coordination of systems-level initiatives • Serve as a subject matter expert and share expertise on mental health and substance use Contribute to designing partnership models and inform grant proposals and other funding opportunities • Provide education and support to housing partners to assist their clients in engaging in appropriate behavioral health care services and engage partners at agency-wide meetings • Provide ongoing clinical support to Housing programs • Lead AFC Housing team Strategic Plan goals around behavioral health integration and participant behavioral health outcomes • Assess the integrated in-home behavioral health services for the housing department and expand the capacity of those services Program Direction and Management • Implement Medicaid billing for all relevant behavioral health services • Manage relationships and Medicaid contract with Managed Care Organizations • Collaborate with Director of Data Services and Sr. Manager of Quality Management and Compliance to improve case management systems and data systems (i.e., CaseWorthy) to capture behavioral health data in order to submit accurate bills • Oversee AFC Housing’s in-home behavioral health programming and provide clinical supervision to project staff • Direct SAMHSAs Road to Health and Housing (R2H) Program to ensure scopes and outcomes are achieved and project budget is appropriately expended • Direct SUPRs Connection to Harm Reduction (C2HR) Program to ensure scopes and outcomes are achieved and the project budget is appropriately expended • Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff; create scheduling and job assignments; manage performance and, complete and communicate performance evaluations; and recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures • Provide professional development opportunities and guidance to assigned staff • Serve as project lead for the ORCHID Research Study; develop and conduct training; write and disseminate best practices locally, statewide, and nationally • Work with external health and behavioral health care delivery systems to develop partnerships that meet health and behavioral health care needs of program participants Meetings • Participate in applicable partner meetings and AFC housing team meetings • Represent CHH and AFC by leading or participating in committees such as the Medicaid Advisory Committee (MAC) Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others • Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations • Protect the organization's value and manage risk by keeping information confidential • Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES Program Managers (2) EXPERIENCE AND EDUCATION Minimum Qualifications • Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) or equivalent license. • Master’s degree in Human Services field • 5 or more years’ experience in healthcare and/or homelessness sectors • 3 or more years of supervisory experience • Established networks and contacts in the field Preferred Qualifications • Certified Alcohol and Drug Counselor (CADC) license • 7 or more years’ experience in healthcare and/or homelessness sectors • 5 or more years of supervisory experience KNOWLEDGE, SKILLS, AND ABILITIES • People Leadership • Coaching and Developing Staff • Budgeting • Exceptional time management skills • Strong attention to detail • Harm Reduction • Motivational Interviewing • Trauma Informed Care • Mental illness treatment • substance use treatment • Crisis de-escalation and conflict resolution • Medicaid billing REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS • LCSW or LCPC or equivalent WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.

The Accounting Manager will be responsible for monthly journal entries and payroll, managing CHH Accounts Payable processing, and assisting Director of Accounting in month-end & year-end fiscal closing. The salary range for this role is $61,000 to $72,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Reviews all CHH staff expense reimbursement requests and codes expenses Reviews CHH non-subcontractor invoice allocations and reviews coding of invoices Oversee/review rental payment distribution Collaborate and manage relationship with Housing to ensure proper distribution and allocation of rents (1000-1500 rental checks) Update cost allocation tables in CHH accounting database Manage Agency credit cards (6 credit cards) Oversee the weekly rental assistance check runs to support changes to existing leases and onboarding of new supportive housing clients Oversee the monthly recurring rental assistance check runs Participate in monthly reconciliation meetings to review operations and develop/implement strategies to address challenges Support the integration of the rental payment process in the CaseWorthy database system Prepare monthly journal entries for payroll, fringe, and other allocated shared costs Prepare miscellaneous cash receipts for deposit, and track and reconcile public grants receivables and payments Track and reconcile petty cash and cash advances on a monthly basis Update CHH public grants receivable, payable Generate and distribute CHH Form 1099’s on an annual basis Prepare monthly bank reconciliation Prepare monthly financial statements Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff Create scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures Assist with agency-wide activities as needed, including Annual Meeting, AIDS Run & Walk, World of Chocolate, and other events Assist with other CHH departments with activities as directed Perform other duties as required SUPERVISORY RESPONSIBILITIES Accounting Associate Accounts Payable Associate Accounting Specialist EXPERIENCE AND EDUCATION Minimum Qualifications Bachelor’s degree in Accounting, Business, or related field 3 years’ experience with Financial Edge and Excel 2 years’ supervisory experience Preferred Qualifications Experience in the non-profit sector KNOWLEDGE, SKILLS, AND ABILITIES The ability to hold self and others accountable for rules and responsibilities The ability to understand key pieces of information, separating relevant from irrelevant information The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates) The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications) to input, access, modify, or output information or to execute programs or analysis The ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations The ability to work productively and effectively when faced with stressful work situations and time constraints The ability to manage time so that the priority of activities determines the timing and amount of attention received REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.

AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence. Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders. The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice. We strongly encourage people with personal experience with HIV, people of color, and queer, trans, and gender non-conforming folks to apply for this position. The salary range for this role is $45,000 to $55,000 annually. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Community Engagement Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations. Community Education Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned Project Management Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence. With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives Other Assist department leadership on other project-related matters Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned. EXPERIENCE AND EDUCATION Minimum Qualifications Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care OR 5 years of applicable work experience with community engagement, education, and mobilization in HIV health care Willingness and ability to travel throughout Chicago and Illinois Preferred Qualifications Event planning, volunteer coordination and program management experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required. Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners. Exceptional verbal and written communication and active listening skills. Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines. Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals. Demonstrated fluency in word processing, spreadsheets, and database entry required. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver’s License, and the physical ability to operate a car. WORK ENVIRONMENT AND PHYSICAL DEMANDS Ability to travel statewide and locally up to 50% of the year. The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.

As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Housing (Landlord) Engagement Specialist will work closely with the Landlord Engagement Team to secure housing units in varying Chicago neighborhoods. With training and support, the Housing (Landlord) Engagement Specialist will be responsible for developing and maintaining relationships with property owners. The Housing (Landlord) Engagement Specialist will develop expertise in housing inspections and assure that all units identified for the program meet the highest quality standards. The Housing (Landlord) Engagement Specialist will also coordinate with the Housing Specialist Team to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of AIDS Foundation Chicago. The salary range for this role is $40,000 to $45,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Increase and Maintain a Robust Housing Portfolio • Research and identify a broad range of safe and affordable rental housing throughout the city of Chicago and/or Cook County suburbs for young individuals (18 – 24 years old) and families experiencing homelessness • Outreach to and engage landlords/property managers to secure safe, affordable rental units that meet the needs and preferences of program participants • With support from the Landlord Engagement Manager, conduct unit inspections that follow housing quality standards • With guidance from the Landlord Engagement Manager, facilitate leasing agreements, including master leases • Work collaboratively with landlords/property managers to monitor unit remediation and repair activities prior to move-in. Intervene with landlords on significant repair or safety issues after tenant move-in • Support coordination and monitoring of program participant move-in to temporary (“bridge”) housing Program Support • Respond in a timely manner to inquiries from landlords, partner agency staff, and CHH staff • Support the Landlord Engagement Manager to promote the program at community engagement events, and landlord appreciation events • Be available on a rotating basis for the 24/7 landlord crisis line to address landlord issues Quality Assurance • Complete master lease agreements and related documents correctly for approval by the Landlord Engagement Manager • Enter and track assigned housing inventory data in the landlord portfolio database • Update missing or incorrect inventory data on a monthly basis • Track monthly and quarterly progress towards annual goals Meetings and Trainings • Participate in annual internal trainings regarding fair housing laws and tenant-landlord rental ordinances • Participate in agency, department, and team meetings • Participate in applicable system-wide (external) committees and workgroups, as assigned Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others • Update job knowledge by participating in educational opportunities, trainings; conferences, and/or professional membership organizations • Protect organization’s values and manage risk by keeping information confidential • Perform other duties as assigned SUPERVISORY RESPONSIBILITIES None. EXPERIENCE AND EDUCATION Minimum Qualifications • Bachelor’s Degree in social service or related field, Business Administration, Communications or 1 or more years of Housing/Homelessness or Business/Real Estate experience OR • 1 or more years of Housing/Homelessness or Business/Real Estate experience • Valid driver’s license and acceptable vehicle insurance • Reliable vehicle transportation Preferred Qualifications • 3 or more years in Housing/Homelessness or a related field • 2 or more years of Real Estate experience • Bi-lingual, Spanish-speaking KNOWLEDGE, SKILLS, AND ABILITIES • Exceptional time management skills • Strong ability to multi-task in a fast-paced environment • Strong attention to detail • Strong communication skills to work with and address different constituencies (staff, landlords, program participants) • Knowledge and understanding of applicable housing/rental laws, with training and guidance • Openness to learning about a variety of Chicago neighborhoods/wards and suburban Cook County suburbs • Basic knowledge of Outlook applications REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. WORK ENVIRONMENT AND PHYSICAL DEMANDS The position requires being out in the community approximately 60% of the time, along with operating a car and traveling throughout the city of Chicago. Task may include walk, climb stairs, and navigating seasonal elements. The position includes approximately 40% of the time being in a work environment representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.

Do you embrace and support all paths to recovery from abstinence to safer using? The Substance Use Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction. The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education. The Substance Use Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Substance Use Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Substance Use Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death. This position requires access to a vehicle and insurance. This position requires field work 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. This position is eligible for a sign-on bonus of $2,000. Successfully hired candidates are given half of the bonus at the start of work, and the other half after the successful completion of the probationary period (90 days). Sign-on bonuses are considered taxable income. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips Support and advocate for clients to self-determine appropriate treatment options Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy Coordinate other related initiatives that support the CHH collaborative and the project Complete funder mandated reports as necessary; document daily activities as related to the project Attend regular trainings on harm reduction and related policy and advocacy issues Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion Other Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience PLUS Valid driver's license and acceptable vehicle insurance PLUS Reliable vehicle transportation Preferred Qualifications Bachelor’s degree 2 or more years substance use/harm reduction case management and/or counseling experience LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential KNOWLEDGE, SKILLS, AND ABILITIES The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates). Basic knowledge or willingness to learn of HIV infection and related chronic diseases The ability to provide client support through home visits across the Chicagoland area The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications) The ability to provide efficient, quality service to both internal and external customers The ability and willingness to respect and value the differences and perceptions of different groups/individuals REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.

As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Housing Specialist will coordinate pre-tenancy support for participants of the program. The Housing Specialist will coordinate with Outreach and Cook County Hospital and Health System (CCHHS) staff to ensure program participants experience a seamless transition to housing. CHH is a supporting organization of the AIDS Foundation of Chicago. The salary range for this role is $40,000 to $45,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Project Coordination • Conduct screening and assessment of housing preferences/barriers related to successful tenancy • Work closely with outreach worker to ensure continuity of services with participant • Assist with rent subsidy application/certification and housing application processes • Partner with CCHHS’ client outreach and engagement program team when a client’s’ primary service provider is within the CCHHS network • Request reasonable accommodations related to participant’s disability • Assist with housing search, including reviews of housing resources (e.g. newspapers, housing search databases) • Accompany individuals to visit potential housing options and make choices among options • Assist the individual in scheduling activities such as the moving company, turning on utility services, change of address, and purchasing furniture/furnishings and household supplies • Work with landlord and/or property management to execute lease • Sublease to tenants facing barriers to traditional leasing arrangements • Collaborate with research and evaluation partners or sub-contractors on matters relating to the project • Create and maintain detailed project documentation and data collection plans and reports • Improve processes to ensure efficient communication and information exchange between team members and external partners Quality Assurance and Data Entry • Enter all intake data for new clients in client data tracking systems (i.e., Client Track, HMIS) • Monitor data for quality control, correct missing or incorrect data on quarterly (i.e., IDHS, HMIS) and yearly reports (i.e., APR HUD) Meetings & Training Facilitation • Attend required conference & trainings (i.e., HMIS, CRS, IDHS, HUD or any system wide trainings) and webinars • Attend and participate in monthly Agency meetings (i.e., Standard Operating Procedures Meeting, Client Track Work Group, Grants Prep meeting, Interdepartmental Training Workgroup) • Prepare, coordinate, and facilitate program meetings (i.e., System Integration Team (SIT)) and other related partner agency meetings with partner agency staff • Participate in applicable system-level external committees Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations • Protect organization's value and manage risk by keeping information confidential • Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications • Bachelor's degree and 2 or more years of Human Services experience OR 5 or more years Human Services experience • PLUS Valid driver's license and acceptable vehicle insurance • PLUS Reliable vehicle transportation Preferred Qualifications • Bachelor’s degree in Psychology, Social Work, Counseling or related field • 1 or more years of Case Management experience • 1 or more of years Homeless Services experience • 1 or more years of HIV-specific service experience KNOWLEDGE, SKILLS, AND ABILITIES • The ability to maintain accurate work records and access these records as necessary • The ability and willingness to learn, understand and communicate the Agency’s policies and procedures • Basic knowledge of HIV infection and related chronic diseases • The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive • The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications) • The ability and willingness to respect and value the differences and perceptions of different groups/individuals REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands are representative of those found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation.

As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Youth Program Manager will coordinate the Flexible Housing Pool for homeless youth, ages 18-24 who are frequent users of health services, homeless shelters and legal/justice systems. This position will serve as the Center’s liaison to sub-contracted youth partner agencies providing permanent supportive housing and intensive case management. This position will offer direction to intensive case managers and supervisors about the implementation of the project’s policies and procedures and will have shared responsibility for the overall quality of services provided. The position also will be responsible for monitoring the housing stability, income maintenance, and health outcomes of program participants. CHH is a supporting organization of the AIDS Foundation Chicago. The salary range for this role is $50,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Program Management & Operations Collaborate and coordinate with other FHP Managers to ensure a smooth transition from outreach to housing placements for youths enrolled into the program Assign newly enrolled youths to subcontracted partner agency case managers Convene and facilitate bi-monthly Systems Integration Team (SIT) meetings where subcontracted partner case management agencies, Hospital Partners, and other integral agencies/organizations will communicate and work collaboratively in meeting tenants’ goals and desired housing and health outcomes Review and make decisions on tenant move requests Monitor partner agencies’ Client Assistance Funds utilization Serve as primary point of contact to project partners to support tenant needs and troubleshoot challenges Support the partner agencies to ensure youth participants are matched to appropriate housing and service options Upon hire, onboard new partner agency staff regarding program overview and operations, and the Case Worthy client-level database Ensure partner agency staff are trained on and deliver services from the program philosophies of Housing First, Harm Reduction; Client-Centered, and Trauma Informed Care Coordinate and collaborate with the city of Chicago’s Service Coordination and Navigation (SCaN) violence prevention program to ensure coordinated services for FHP youths Based on emerging tenant needs, research, identify, and introduce appropriate resources on behalf of and for the partner agencies case managers Coordinate the integration of the Individualize Placement & Support (IPS) employment program, and other workforce development programs, into the FHP by facilitating referrals and monitoring program outcomes. Implement and Oversee Program Enhancements Stay abreast of best practices and trends from Chicago’s youth homelessness & housing system Lead the implementation of the Youth Learning Collaborative (YLC) recommendations with support from the FHP Senior Youth Program Manager and FHP Director Lead and/or coordinate recruitment, involvement, and development of FHP youths in the FHP Lived Experience Advisory Committee and/or agency Youth Action Boards Develop partnerships and connections with community organizations to expand services for FHP youth, including but not limited to employment programming, behavioral health supports, legal services, parenting resources, childcare resources, etc. Identify and implement appropriate assessment tools and programming for FHP youth heads-of-households with minor children Support partner agencies to connect to affordable housing and alternative subsidy resources to assist youths with “moving on” or “graduate” from the program Identify training needs for partner agencies related to youth-specific needs and develop an annual training plan Onboard new partner agencies during the expansion of the youth program Quality Assurance and Reporting Ensure youth cohort outcomes (housing stability; increase income; improve health outcomes) are met Provide guidance and direction to partner agency case managers and supervisors about the implementation of the Flexible Housing Pool policies and procedures; promote cohesion of services across the program and ensure compliance with program policies, procedures and requirements; including data entry standards Collect, review and correct data to ensure accuracy for reports delivered to public and private funders Support Senior Program Manager with collecting data needed for disbursement reports Ensure timely data entry in the Homeless Management Information System (HMIS) Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies Conduct annual site visits with FHP youth partner agencies Prepare for and participate in site visits from the city of Chicago’s Department of Family & Support Services Support Senior Program Manager in communication with hospital and Managed Care Organization care coordinators about project progress and participant outcomes Other Attend required conference/s, trainings (i.e., HMIS, system wide trainings, etc) and webinars Attend and participate in regularly scheduled agency meetings (i.e. All Staff, Housing Department, FHP Team; Program Oversight, etc.) Participate in monthly Partner Agency Supervisor Oversight meetings Participate in applicable system-level external committees, as necessary. Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned SUPERVISORY RESPONSIBILITIES None EXPERIENCE AND EDUCATION Minimum Qualifications Bachelor’s Degree in Social Services or related field of study and 2 years’ experience   or   5 years’ experience in Housing, Homelessness, Youth/Young Adult programming and/or Healthcare; or lived experience of homelessness. OR Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, Youth/Young Adult programming, and/or Healthcare; or lived experience of homelessness. Preferred Qualifications Master’s Degree in Social Services, Public Health, Psychology or related field 3 or more years’ experience in Housing, Homelessness, and/or Healthcare with a focus on Youth/Young Adults 3-5 Years’ Supervisory experience and/or Program Management experience 2-4 years experience/involvement with community partnerships Demonstrated proficiency in data collection & monitoring Lived experience of homelessness Bi-lingual KNOWLEDGE, SKILLS, AND ABILITIES Basic knowledge of youth homelessness and supportive housing practices Exceptional organizational and time management skills Strong attention to detail Ability to build and maintain community relationships Good written and verbal communication skills; Meeting facilitation skills Solid conflict resolution skills REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone. Occasional travel within the city of Chicago and Cook County suburbs.

As the third-party administrator of the Flexible Housing Pool, the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. The Landlord Engagement Manager will work closely with the Senior Program Manager to secure housing units across Cook County, with a focus on the City of Chicago. The manager will be responsible for securing units in varying neighborhoods with a special focus on landlords willing to work with people with justice histories and who have ADA-accessible units. The Landlord Engagement Manager will be responsible for developing and maintaining relationships with the largest property owners in the portfolio. The Manager will lead a team of staff who will help develop and maintain the portfolio. This position will primarily support FHP’s adult cohort (24+) but will work collaboratively with other FHP internal teams to meet program goals. The Landlord Engagement Manager will also coordinate with other client-facing FHP staff to ensure program participants experience a seamless and rapid transition to their permanent homes. CHH is a supporting organization of the AIDS Foundation Chicago. The salary range for this role is $50,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Project Management: Build landlord portfolio to meet and exceed the needs of the FHP’s annual housing goals throughout Cook County Identify and secure a broad range of proper, safe, and affordable housing throughout the city of Chicago Ensure unit portfolio aligns with racial equity values of CHH and FHP, in particular by having unit options in mobility areas, ADA-accessible units, and units for people with justice backgrounds Establish new relationships with landlords and property owners Assist in the development, and ongoing monitoring of customer relationship management database for unit portfolio Provide subject-matter guidance and mentorship to other department professionals Provide direct support to the Senior Program Manager with the planning and implementation of program-related projects Support in ensuring adult cohort outcomes are met Serve as the primary point of contact to project partners for landlord support, as well as to landlords themselves Collect, review and correct data to ensure accuracy for reports delivered to public and private funders Collaborate with FHP Managers, Youth Cohort, to standardize policies and procedures across both cohorts, as appropriate Work in collaboration with the Reentry Manager to units are identified for individuals with unique justice backgrounds PROJECT COORDINATION Secure leases and unit agreements Outreach to and engage landlords to identify housing units Develop and implement housing inspection process, including housing quality standards Monitor unit remediation and repair activities prior to move-in Address any ongoing tenant/client, property, and community issues that arise during the course of FHP operations On behalf of CHH, enter into a range of leasing agreements (e.g., master leasing, scattered site leasing, subleasing management) Manage after-hours emergency line for Landlord issues Intervene with landlords on serious repair or safety issues after tenant move-in Plan and facilitate landlord engagement and appreciation events Collaborate with additional Landlord Engagement Team to ensure consistency across processes and messaging and to provide a platform for resource sharing Support the Program by identifying alternative affordable housing options for tenants QUALITY ASSURANCE AND DATA MANAGEMENT Ensure program policies and procedures are implemented and followed by partnering agency staff involved in the program Support Senior Program Manager with collecting data needed for disbursement and other program reports Ensure timely data entry in CHH database CaseWorthy personally and within the adult cohort Landlord Engagement team Create and disseminate weekly, monthly, quarterly, and/or ad hoc reports to the FHP Senior Manager, FHP Director, funders, and partner agencies Identify training needs for partner providers related to adult-specific needs and implement applicable trainings Collaborate with the data services, quality management and housing stabilization team to optimize FHP cohesiveness across departments Support FHP leadership in identifying programmatic areas for growth supported by data; request/promote changes as needed MEETING AND TRAINING FACILITATION Attend required conference/s, trainings, and webinars Actively pursue professional development opportunities Attend and participate in monthly Agency meetings (i.e., All Staff Meeting, Housing Department Meeting) Participate in monthly supervisor Oversight meetings, lead portions of the agenda when applicable Participate in applicable system-level external committees Attend and participate in Program and Agency meetings (i.e., weekly FHP Team Meetings, Housing Department Meetings, Housing Specialist/Landlord Engagement Specialist weekly meetings, LES Team Meetings, LES Open Office Hours, All Staff Meetings) OTHER Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned SUPERVISORY RESPONSIBILITIES Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff Manage scheduling and job assignments; manage performance and, complete and communicate performance evaluations; recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures EXPERIENCE AND EDUCATION Minimum Qualifications Bachelor's degree in Business Administration, Communications, Social Services or related field and 1 or more years of Housing or Business/Real Estate experience OR 3 or more years of Housing or Business/Real Estate experience 1 or more years of supervisory experience PLUS Valid driver's license and acceptable vehicle insurance PLUS Reliable vehicle transportation OR Master’s Degree Social Services, Healthcare, Public Health, Management and 2 years’ experience in Housing, Homelessness, and/or Healthcare. Or lived experience of homelessness. Preferred Qualifications 2 or more years of Real Estate experience 1 or more years in Social Services, specifically in Housing and Homelessness KNOWLEDGE, SKILLS, AND ABILITIES The ability to hold self and others accountable for rules and responsibilities Knowledge of the different Chicago neighborhoods and how to navigate the varying environments The ability to engage landlords to identify housing units across the Chicagoland area The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications) The ability to provide efficient, quality service to both internal and external customers The ability and willingness to respect and value the differences and perceptions of different groups/individuals The ability to work productively and effectively when faced with stressful work situations and time constraints The ability and willingness to lead tasks and people effectively The ability to define, diagnose, and resolve problems Knowledge of supervisory methods and practices, and the ability to provide supervision to others REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.

The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services. The salary range for this role is $40,000 to $45,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Clinical Services • Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing • Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services • Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments • Screen and assess behavioral health, housing and income needs of program participants • Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility • Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI) • Advocate on Behalf of clients for fair treatment in housing and healthcare • Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services • Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services • Attend appointments with clients to ensure engagement in care and/or services • Provide crisis intervention services to clients as needed • Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services • Provide services to clients using Motivational Interviewing and trauma-informed approaches • Conduct and document intakes, assessments, discharges, and referrals • Schedule all client visits and make reminder calls • Provide assistance with transportation for clients in order to attend appointments • Organize electronic and hard copy calendar Program Support • Implement Road to Health and Housing (R2H) program procedures and clinical forms • Document assessment information and clinical encounters as required in client files • Input information in management information systems and on paper charts • Ensure quality of program files • Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations • Protect organization’s value and manage risk by keeping information confidential Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others • Complete yearly trainings around best practices for other homeless service providers in Chicago • Protect organization's value and manage risk by keeping information confidential • Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None. ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications • Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum PLUS Valid driver's license and acceptable vehicle insurance PLUS Reliable vehicle transportation • PLUS Able to work effectively in the field on a daily basis Preferred Qualifications • Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum • LSW/LPC, LCPC/LCSW or equivalent license preferred KNOWLEDGE, SKILLS, AND ABILITIES • High attention to detail and ability to maintain confidentiality • Maintain accurate work records and access these records as necessary • Experience working with diverse groups and communities • Ability to assess client needs to address barriers and ensure care is continuous and comprehensive • Understanding, preventing, and relieving psychologically-based distress or dysfunction • Ability to conduct client visits at their homes, across the Chicagoland area • Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications) • Basic knowledge of HIV infection and related chronic diseases PHYSICAL DEMANDS & WORK ENVIRONMENT • Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone • Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle • For a portion of the work, the physical demands are representative of those found in a general office environment • Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.

Do you embrace and support all paths to recovery from abstinence to safer using? The Harm Reduction Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction. The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education. The Harm Reduction Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Harm Reduction Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Harm Reduction Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death. This position requires access to a vehicle and insurance. This position requires fieldwork 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips Support and advocate for clients to self-determine appropriate treatment options Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy Coordinate other related initiatives that support the CHH collaborative and the project Complete funder mandated reports as necessary; document daily activities as related to the project Attend regular trainings on harm reduction and related policy and advocacy issues Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion Other Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience PLUS Valid driver's license and acceptable vehicle insurance PLUS Reliable vehicle transportation Preferred Qualifications Bachelor’s degree 2 or more years substance use/harm reduction case management and/or counseling experience LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential KNOWLEDGE, SKILLS, AND ABILITIES The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates). Basic knowledge or willingness to learn of HIV infection and related chronic diseases The ability to provide client support through home visits across the Chicagoland area The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications) The ability to provide efficient, quality service to both internal and external customers The ability and willingness to respect and value the differences and perceptions of different groups/individuals REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.

The Clinical Engagement Specialist is responsible for providing location and outreach, assessment, engagement and wraparound services for the Road to Health and Housing (R2H) program participants. Utilizing harm reduction, motivational interviewing and trauma informed service delivery approaches, the Clinical Engagement Specialist will provide housing navigation, case management and clinical services and work with Permanent Supportive Housing providers, Heartland Alliance Health and Legal Council for Health Justice to ensure that program participants living with serious mental illness and/or co-occurring disorders are successfully housed, linked and engaged with needed primary care, behavioral health and disability advocacy services. The salary range for this role is $40,000 to $45,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Clinical Services • Collaborate with outreach teams, housing providers and skilled assessors to effectively provide outreach to and locate clients who have been matched to permanent supportive housing • Interview and evaluate the behavioral health needs, including mental health and substance use, of homeless individuals to establish program eligibility and desire to engage in services • Conduct bio-psycho-social assessments using a variety of assessment techniques and instruments • Screen and assess behavioral health, housing and income needs of program participants • Provide housing navigation services including gathering documentation of homeless status and disability paperwork relevant to housing program eligibility • Assist clients with public benefits applications and maintenance of benefits including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security income (SSI)/Social Security Disability Income (SSDI) • Advocate on Behalf of clients for fair treatment in housing and healthcare • Coordinate referrals and act as a liaison to Heartland Alliance Health (HAH) primary and behavioral health care including substance use treatment services • Coordinate referrals and act as a liaison to Legal Council for Health Justice (LCHJ) disability advocacy services • Attend appointments with clients to ensure engagement in care and/or services • Provide crisis intervention services to clients as needed • Coordinate with housing providers, HAH and LCHJ to provide location and outreach services to re-engage clients disconnected from care and/or services • Provide services to clients using Motivational Interviewing and trauma-informed approaches • Conduct and document intakes, assessments, discharges, and referrals • Schedule all client visits and make reminder calls • Provide assistance with transportation for clients in order to attend appointments • Organize electronic and hard copy calendar Program Support • Implement Road to Health and Housing (R2H) program procedures and clinical forms • Document assessment information and clinical encounters as required in client files • Input information in management information systems and on paper charts • Ensure quality of program files • Maintain credentials and develop job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations • Protect organization’s value and manage risk by keeping information confidential Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others • Complete yearly trainings around best practices for other homeless service providers in Chicago • Protect organization's value and manage risk by keeping information confidential • Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None. ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications • Bachelor’s Degree in Social Work, Counseling, Psychology, Sociology or related field AND 2 or more years of Human Service experience at minimum PLUS Valid driver's license and acceptable vehicle insurance PLUS Reliable vehicle transportation • PLUS Able to work effectively in the field on a daily basis Preferred Qualifications • Master’s degree in Psychology, Social Work, Counseling or related field AND 2 or more years of Human Service experience at minimum • LSW/LPC, LCPC/LCSW or equivalent license preferred KNOWLEDGE, SKILLS, AND ABILITIES • High attention to detail and ability to maintain confidentiality • Maintain accurate work records and access these records as necessary • Experience working with diverse groups and communities • Ability to assess client needs to address barriers and ensure care is continuous and comprehensive • Understanding, preventing, and relieving psychologically-based distress or dysfunction • Ability to conduct client visits at their homes, across the Chicagoland area • Web-based systems knowledge (e.g., PC-based tools, Microsoft applications, Web-based applications) • Basic knowledge of HIV infection and related chronic diseases PHYSICAL DEMANDS & WORK ENVIRONMENT • Tasks involve the ability to climb, balance, stoop, kneel, crouch, reach, stand, walk and grasp. Tasks also involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (20-25 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone • Tasks require visual ability to read and complete written and typed correspondence and to operate/drive a motor vehicle • For a portion of the work, the physical demands are representative of those found in a general office environment • Work environment is occasionally unpredictable (i.e., hostile and/or clients and individuals under the influence of substances). Frequent travel is required throughout the Chicago metro area. May be subject to inclement weather when traveling.  

The Director, Behavioral Health Programs is responsible for leading the behavioral health components of the Housing Team’s programs. The Director is responsible for implementation of Medicaid billable services at AFC and CHH and will expand the behavioral health services across both agencies. The Director will provide expertise and training on behavioral health topics and programs as they relate to the housing team’s projects. The Director will oversee the SAMHSA Road to Health and Housing (R2H), Connection to Harm Reduction (C2HR), in-home Behavioral Health, a research project implementing behavioral health screening across the Ryan White case management system and ensure all project outcomes are achieved. The Director will represent AFC and the Center for Housing and Health as a liaison to stakeholders in the behavioral health care sector. The salary range for this role is $71,000 to $84,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Behavioral Health and Clinical Leadership • Provide clinical behavioral health-related expertise for the ongoing coordination of systems-level initiatives • Serve as a subject matter expert and share expertise on mental health and substance use Contribute to designing partnership models and inform grant proposals and other funding opportunities • Provide education and support to housing partners to assist their clients in engaging in appropriate behavioral health care services and engage partners at agency-wide meetings • Provide ongoing clinical support to Housing programs • Lead AFC Housing team Strategic Plan goals around behavioral health integration and participant behavioral health outcomes • Assess the integrated in-home behavioral health services for the housing department and expand the capacity of those services Program Direction and Management • Implement Medicaid billing for all relevant behavioral health services • Manage relationships and Medicaid contract with Managed Care Organizations • Collaborate with Director of Data Services and Sr. Manager of Quality Management and Compliance to improve case management systems and data systems (i.e., CaseWorthy) to capture behavioral health data in order to submit accurate bills • Oversee AFC Housing’s in-home behavioral health programming and provide clinical supervision to project staff • Direct SAMHSAs Road to Health and Housing (R2H) Program to ensure scopes and outcomes are achieved and project budget is appropriately expended • Direct SUPRs Connection to Harm Reduction (C2HR) Program to ensure scopes and outcomes are achieved and the project budget is appropriately expended • Hire, train, mentor, and supervise assigned staff; assist in the recruitment and selection of team staff; create scheduling and job assignments; manage performance and, complete and communicate performance evaluations; and recommend salary, disciplinary, and other personnel actions in accordance with personnel policies and procedures • Provide professional development opportunities and guidance to assigned staff • Serve as project lead for the ORCHID Research Study; develop and conduct training; write and disseminate best practices locally, statewide, and nationally • Work with external health and behavioral health care delivery systems to develop partnerships that meet health and behavioral health care needs of program participants Meetings • Participate in applicable partner meetings and AFC housing team meetings • Represent CHH and AFC by leading or participating in committees such as the Medicaid Advisory Committee (MAC) Other • Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others • Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations • Protect the organization's value and manage risk by keeping information confidential • Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES Program Managers (2) EXPERIENCE AND EDUCATION Minimum Qualifications • Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) or equivalent license. • Master’s degree in Human Services field • 5 or more years’ experience in healthcare and/or homelessness sectors • 3 or more years of supervisory experience • Established networks and contacts in the field Preferred Qualifications • Certified Alcohol and Drug Counselor (CADC) license • 7 or more years’ experience in healthcare and/or homelessness sectors • 5 or more years of supervisory experience KNOWLEDGE, SKILLS, AND ABILITIES • People Leadership • Coaching and Developing Staff • Budgeting • Exceptional time management skills • Strong attention to detail • Harm Reduction • Motivational Interviewing • Trauma Informed Care • Mental illness treatment • substance use treatment • Crisis de-escalation and conflict resolution • Medicaid billing REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS • LCSW or LCPC or equivalent WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.

The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV and related chronic diseases. We envision a world in which people living with HIV and related chronic diseases will thrive, and new HIV infections will be rare. Our work focuses on improving health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, and being a bold voice for change. We are seeking for an individual to serve as our Quality Assurance and Improvement Specialist. The Quality Assurance and Improvement Specialist will be responsible for developing, implementing, coordinating, and facilitating the quality assurance, management and improvement of case management programs. The Quality Assurance and Improvement Specialist will assist Housing Program Managers or Directors in managing and monitoring client level data in the database to ensure that eligible clients are retained in care and to ensure ongoing effectiveness of quality services and documentation. The Quality Assurance and Improvement Specialist will also be responsible for participating in the AFC Quality Improvement Team, have oversight for the overall quality and quantity of housing-related services provided, and implement quality assurance measures as related to all housing-related services. The salary range for this role is $45,000 to $50,000. Principal functions and responsibilities of this position include the following: ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Data Monitoring, Reporting, and Quality Assurance Develop and implement Quality Assurance system for services provided by AFC programs. Assist program managers in site visit performance reviews Identify subcontractors’ organizational difficulties preventing the accomplishment of service objectives and proper documentation Assist subcontractors in creating action plans to address identified barriers and/or issues Collaborate with subcontractors to develop Continuous Quality Improvement plans including methodology, philosophy, timeframe, specific indicators; and with referenced policies and procedures; assist in developing methods for maintaining subcontractors' accountability to quality improvement plans Assist with updating Quality Improvement policies and procedures for subcontractors to adhere to funder guideline. Assist with the development of data quality tools to support AFC staff and partner agency users of AFC database Conduct regular chart reviews in AFC’s client level database to ensure case manager data entry compliance Travel to all funded agencies with programs staff to conduct annual site visits and to provide intensive technical assistance as needed Provide quality assurance-related support to program leads as needed Systems Quality Improvement Use data on measurable outcomes and service quality indicators to develop quality improvement goals and determine progress Collaborate with Programs leadership to identify and prioritize client outcomes measures and interventions; monitor agency dashboards Assist in the development and implementation of improvement plans Monitor trends in service provision and costs for all service categories Data Governance and Client Services Monitor support requests, determine request prioritization, initiate first response, and assign tickets in accordance to service protocols Provide formal and informal trainings and technical assistance for staff and partner agency users of AFC databases Set up and manage staff and partner agency’s access and utilization to AFC databases Assist in supporting governance processes to ensure consistency across all information platforms used by AFC programs Client-Centered Quality Improvement and Community Accountability Collaborate with program team members and partner agencies to support the development of strategic, operational, and technological solutions for improving the quality of services delivered Assist in the development and execution of innovative procedures for fostering meaningful engagement with clients Assist in identifying and establishing new channels for ongoing, direct communication between AFC and clients Assist in designing and establishing feedback loop processes for using input from clients to make programmatic changes Integrate input from clients, partners, and AFC program staff to identify systems-level changes needed to impact client engagement to care, and to improve client health and quality of life outcomes Assist in the preparation and dissemination of reports on client feedback across AFC programs to program managers, directors and senior leadership Assist in the development, implementation, and evaluation of new ways to foster a culture of accountability among program staff and partners to clients and communities impacted by AFC’s work Team Support Participate in working groups and committees Support the development and achievement of team goals and related strategic plan items Provide subject-matter guidance to other department professionals Other Assist the Data Services team on other Data Services matters as needed Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None EXPERIENCE AND EDUCATION Minimum Qualifications Bachelor’s degree in Social Services or related field and 2 or more years of Quality Management experience PLUS 1 or more years’ experience using a client-level database (for example, Provide) PLUS experience using intermediate Microsoft Office functionality (for example, Excel, Word, Outlook, PowerPoint) Preferred Qualifications Master’s degree in Social Services or related field and 2 or more years of Quality Management experience Experience using Microsoft SQL, Tableau or other data visualization software KNOWLEDGE, SKILLS, AND ABILITIES The ability to maintain accurate work records and access these records as necessary The ability to notice inconsistencies/faults in organizational processes to ensure the quality of services provided by the organization and to prevent further inefficiencies Basic knowledge of HIV infection and related chronic diseases. This includes an understanding of the most-impacted populations The ability to provide excellent service to internal clients and external stakeholders (e.g., vendors) The ability and willingness to uphold ethical standards and comply with all relevant laws and company policies and procedures REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.

AIDS Foundation Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence. Working under the supervision of the Director of Government Relations, and in collaboration with policy and advocacy staff, the Manager of Community Engagement & Education is directly responsible for building new and strengthening existing relationships with AFC’s key constituencies across Illinois, including people living with and vulnerable to HIV, health and social service providers, and community leaders. The Manager of Community Engagement & Education will develop and implement plans to educate and build advocacy capacity among AFC’s constituents and stakeholders on HIV-related public policy and legislative issues, lead mobilization efforts to influence public policy, expand AFC’s network of grassroots advocates, and provide other supportive functions as needed. The Manager of Community Engagement & Education is responsible for supporting the advancement of sound HIV public policy and must demonstrate a commitment to social justice. The salary range for this role is $45,000 to $55,000 annually. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Community Engagement Develop and implement community engagement plans and strategies to ensure involvement of people living with and most impacted by HIV in all aspects of AFC’s advocacy and policy work, including but not limited to development of campaigns and community engagement tactics that advance AFC’s policy and legislative objectives Identify, mobilize, and build relationships with key AFC constituencies across Illinois with special attention and sensitivity to highly vulnerable, stigmatized, and marginalized populations including (and not limited to) people living with HIV and communities of color In collaboration with AFC policy and advocacy staff, identify, cultivate relationships with and mobilize civic leaders and organizations in key areas of the state through coordinated legislative and educational campaigns Work in partnership with Program Development to identify and apply for funds to support community engagement and advocacy related projects Collaborate with Policy Communications Specialist to develop and implement a plan to grow AFC’s online advocacy network members and their responsiveness to action requests Deepen relationships with IL-ASAP (Illinois Alliance for Sound AIDS Policy) members and grow membership in Chicago and across the state, prioritizing outreach and engagement of community members from AFC’s Priority Populations. Community Education Under the direction of the Director of Government Relations, develop, implement, and monitor state-based mobilization and education campaigns on AFC’s legislative and policy goals Increase capacity of agencies and individuals to understand relevant policy issues and effectively communicate about such issues to decision-makers through developing, organizing, and facilitating advocacy trainings, workshops, and technical assistance Liaison as a representative of AFC to community leaders and organizations to educate them on important policy issues and help maintain AFC’s ongoing coalition and campaign work Create and conduct educational presentations for our communities on a variety of topics including relevant and current HIV public policy issues, and other topics as assigned Project Management Manage, train, and closely work with IL-ASAP members to build their leadership and skills in communications, advocacy, legislative outreach, and knowledge on important HIV related policy issues. Manage the onboarding process of new members, with emphasis on recruitment outside of Cook County Organize several large and small annual policy/advocacy community events, including but not limited to Advocacy Days and AIDS Run & Walk Chicago policy presence. With guidance from AFC policy and advocacy staff, develop, set, and achieve annual Advocacy Day goals and objectives Other Assist department leadership on other project-related matters Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk Chicago, and others Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned. EXPERIENCE AND EDUCATION Minimum Qualifications Bachelor’s degree in policy-related field and minimum two (2) or more years’ experience with community engagement, education, and mobilization in HIV health care OR 5 years of applicable work experience with community engagement, education, and mobilization in HIV health care Willingness and ability to travel throughout Chicago and Illinois Preferred Qualifications Event planning, volunteer coordination and program management experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES Experience working with diverse populations, especially communities of color and the LGBTQ+ community, and sensitivity to issues concerning HIV/AIDS and all disabilities required. Strong attention to detail, excellent organizational skills, and the ability to provide efficient, quality service to both internal and external partners. Exceptional verbal and written communication and active listening skills. Strong time management skills along with problem solving skills and ability to manage multiple projects concurrently, establish workload priorities, and meet deadlines. Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals. Demonstrated fluency in word processing, spreadsheets, and database entry required. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver’s License, and the physical ability to operate a car. WORK ENVIRONMENT AND PHYSICAL DEMANDS Ability to travel statewide and locally up to 50% of the year. The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone.

Do you embrace and support all paths to recovery from abstinence to safer using? The Harm Reduction Counselor works directly with program participants to support all paths to recovery through a lens of person-centered and strengths-based modalities rooted in the principles and practices of harm reduction. The Connection to Harm Reduction (C2HR) program serves formerly homeless individuals living in permanent supportive housing. Participants seek support to enter treatment, engage with in-home mental health counseling or access safer using supplies and overdose prevention education. The Harm Reduction Counselor understands the harms that have been done through the criminalization of drugs and drug users. The Harm Reduction Counselor builds relationships and trust while demonstrating dignity and respect to the communities and folks that are supported within the C2HR program. The Harm Reduction Counselor understands that drug use is a public health issue and that the stigmatization and criminalization of people who use drugs is causing harm and death. This position requires access to a vehicle and insurance. This position requires fieldwork 4 days per week with one day per week of administrative or office-based work. The salary range for this role is $45,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Develop and maintain knowledge of the substance use provider network in Illinois, including Medication Assisted Treatment (MAT), detox services, inpatient services, outpatient services, peer support, mental health care, and/or coordination with primary care when appropriate Develop and maintain relationships with substance use treatment providers to understand treatment criteria and availability of services Work with Housing Providers to assess and refer clients in Permanent Supportive Housing (PSH) and Transitional Housing programs in need of substance use treatment services to substance use treatment providers Provide harm reduction education to clients including training and distribution of Naloxone and fentanyl test strips Support and advocate for clients to self-determine appropriate treatment options Work with Housing Providers to provide outreach services to those clients who need to be re-engaged in services Utilize internal and external database systems, including CaseWorthy, to track project data and client engagement Assist to convene meetings and provide trainings to intensive case managers and supervisors on harm reduction, drug policy and other topics relevant to support drug user health and autonomy Coordinate other related initiatives that support the CHH collaborative and the project Complete funder mandated reports as necessary; document daily activities as related to the project Attend regular trainings on harm reduction and related policy and advocacy issues Engage in regular educational opportunities to increase knowledge about drugs, drug user health, the War on Drugs, harm reduction techniques and any other related topics to increase competency and compassion Other Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others Protect organization's value and manage risk by keeping information confidential Perform other duties as assigned The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in this class. The omission of an essential function does not preclude management from assignment of duties not listed herein if such functions are a logical assignment to the position. SUPERVISORY RESPONSIBILITIES None ENTRY REQUIREMENTS (EXPERIENCE AND EDUCATION) Minimum Qualifications High School Diploma and 2 or more years in substance use or harm reduction advocacy/counseling or equivalent lived experience PLUS Valid driver's license and acceptable vehicle insurance PLUS Reliable vehicle transportation Preferred Qualifications Bachelor’s degree 2 or more years substance use/harm reduction case management and/or counseling experience LSW, LPC, Certified Recovery Support Specialist (CRSS) and, or Certified Alcohol and Drug Counselor (CADC) credential KNOWLEDGE, SKILLS, AND ABILITIES The ability to attend to and verify the accuracy and completeness of detailed information in paper documents or electronically (i.e., charges, data, due dates). Basic knowledge or willingness to learn of HIV infection and related chronic diseases The ability to provide client support through home visits across the Chicagoland area The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications) The ability to provide efficient, quality service to both internal and external customers The ability and willingness to respect and value the differences and perceptions of different groups/individuals REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None WORK ENVIRONMENT + PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve minimal physical activity requiring some walking, standing, or bending. Tasks may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 10 pounds.) Tasks may also involve extended periods of time at a keyboard or workstation and on the telephone.

As the third-party administrator of the Flexible Housing Pool (FHP), the Center for Housing and Health (CHH) is charged with maintaining a portfolio of quality, readily accessible housing for program participants. The Flexible Housing Pool is a multisector investment in housing that aims to expand the number of units available to people in Chicago and Cook County experiencing homelessness. CHH is a supporting organization of AIDS Foundation Chicago. The Reentry Housing Program pilot builds off the success of the Flexible Housing Pool’s core model to support program participants’ long-term housing stability; increasing income; and improving access to healthcare through community partnerships. The Reentry Program Manager will coordinate the FHP Reentry Housing Program pilot for individuals and families at-risk for homelessness and involved with the Illinois Department of Corrections (IDOC). This position will serve as CHH’s liaison to IDOC; This position will offer direction to partner organization intensive case managers and supervisors regarding the implementation of the project’s policies and procedures and will have shared responsibility for the overall quality of services provided. The Manager will provide oversight of the development, implementation, and monitoring of the program pilot’s goals and objectives, including reduction of recidivism for participants involved. The pilot phase will be at least twelve months with the intention to build a sustainable model. The salary range for this role is $49,000 to $53,000. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Project Coordination Receive and pre-screen referral information from IDOC Coordinate with the Manager of Outreach & Housing Placement to ensure referrals are assigned to outreach teams Assign located and eligible participants to subcontracted partner housing case managers Convene and facilitate weekly Systems Integration Team (SIT) meetings between IDOC, outreach workers, and housing case managers Communicate participant housing needs to the FHP Landlord Engagement Manager to identify apartments and secure master leased units as needed Collaborate with FHP Housing Specialists, as well as Manager of Outreach & Housing Placement, to ensure quick and timely housing placements Research and collect community resources to support partner organizations’ service delivery Program Management Serve as primary point of contact to project partners Provide FHP Reentry Program onboarding for new partner organization staff Develop and implement an ongoing training series for partner agency staff Support partner agency staff with troubleshooting client and/or landlord issues, as needed Conduct partner site visits to ensure program compliance Attend internal and external meetings relevant to the program and reentry community collaborations Model and integrate good stewardship of program funding into program implementation Implement program innovations, as identified Quality Assurance and Data Collection Ensure program policies and procedures are implemented and followed both by in-house FHP staff and partnering agency staff involved in the program Ensure housing case managers are completing intake assessments, documenting services, recording Client Assistance Fund usage, and completing exit assessments through data entry in Case Worthy Ensure clients are enrolled in the Homeless Management Information System (HMIS) Provide weekly and monthly reports to FHP leadership, partner agencies and funders Develop and implement quality assurance and improvement practices Other: Stay abreast of the latest research and best practices in supportive housing and reentry Attend and actively participate in agency, department and team meetings Support other FHP Team members when needed, i.e. during staff transitions, staff PTO, etc. Support agency-wide efforts, as needed, i.e. AIDS Run/Walk, Annual Meeting, World of Chocolate, etc. Perform other related duties as assigned SUPERVISORY RESPONSIBILITIES None. EXPERIENCE AND EDUCATION Minimum Qualifications Five years providing services and/or program administration serving returning citizens Preferred Qualifications Degree in social work or related human services field At least two years of program management experience Knowledge and/or practice with returning citizen communities Lived experience with the justice system and/or homelessness Bilingual in Spanish KNOWLEDGE, SKILLS, AND ABILITIES Exceptional time management skills Strong attention to detail Meeting facilitation Partnership management/community organizing Familiarity with Microsoft Suite (Outlook, Word, Excel, etc.) Ability to present to large groups, and a comfort level with presentations generally REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment is representative of that found in a general office environment. Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 10 pounds.) Tasks may involve extended periods of time at a keyboard or workstation and on the telephone. Currently, CHH operates a hybrid model (at least two office/community days per week). There may be travel required for community partnership meetings, approximately 2-4 per month.