Are you a visionary leader with a passion for operational excellence in healthcare? Join us as the Director of Operations, Clinical Care (DOCC) and become an integral part of our journey towards redefining healthcare delivery. Sonoran University is a dynamic hub of innovation, education, and community impact. As a premier non-profit health sciences university, we are dedicated to training the next generation of naturopathic physicians, nutritionists, and mental health professionals while making a tangible difference in the lives of our patients and our community.
In addition to offering the highest quality education to the next generation of health professionals, Sonoran University sees over 10,000 patient visits annually at our two clinics on our Tempe campus – the Sonoran University Medical Center and the Neil Riordan Center for Regenerative Medicine. Complementing both the academic and clinical offerings, Sonoran University also boasts a natural pharmacy (Medicinary), on-site laboratory, IV suite, and is home to the Ric Scalzo Institute for Botanical Research. Sonoran University furthers its mission via the Sage Foundation, which funds the operations of several off-site community clinics that provide healthcare to the uninsured and underserved in the Phoenix metropolitan area. As a seasoned operations leader, you will drive transformative changes in our clinics, ensuring seamless operations, unparalleled patient experiences, and sustainable growth.
Summary:
Reporting to the Vice President for Academic Affairs, the Director of Operations, Clinical Care (DOCC) must be a proven successful clinic operations leader, a highly organized information analyst, advocate, and team leader. This valuable team member is responsible for implementation and management of the Medical Center, Medical Center Laboratory, IV Suite, and Neil Riordan Center business operating procedures and regulations, ensuring evidence-based best practices are established and followed, assuring full compliance of all regulations regarding patient, employee, and student safety, engaging marketing efforts to increase patient volume and enhance brand positioning, and assuring established financial KPIs are achieved. Alongside the Chief Medical Officer and the Associate Dean for Naturopathic Clinical Education, the DOCC will engage in continuous improvement efforts and establishing and supporting programs that drive community access to Sonoran’s healthcare services. Reporting to the DOCC is the Sr. Practice Manager and her staff of Patient Service Representatives, Medical Assistants, and Lab Technicians.
This position requires 100% onsite attendance.
The Director of Operations, Clinical Care will:
Spearhead strategic initiatives to optimize clinic operations driving revenue growth, cost containment and expense reduction, and enhanced patient access.
Champion a culture of excellence and continuous improvement as a member of the Clinic Leadership Team, elevating clinical care, clinical education, and outcomes focused research.
Implement innovative business practices across the Medical Center, Laboratory, IV Suite, Neil Riordan Center, and community clinics setting the gold standard for evidence-based outpatient clinical care.
Forge meaningful community partnerships and referral networks; Support marketing campaigns to expand our reach, attract new patients, and reinforce Sonoran University's brand position of healthcare excellence.
Build consumer confidence by ensuring transparent and consistent pricing, consistent quality of care, efficient and effective clinic operations, respectful humanistic service, the highest degree of professionalism, ease of patient scheduling and financial counseling, cleanliness, and work with the CMO and academic deans to ensure student and clinician competence.
Monitor key financial performance indicators with a keen eye for opportunity, devising and executing plans to drive efficiency and profitability.
Ensure compliance with accreditation and regulatory standards (e.g., DHS, DEA, HIPAA, OSHA) and perform all necessary reviews, audits, education, and training affecting clinical operations/patient services.
Cultivate a diverse and empowered workforce, providing mentorship, training, and growth opportunities for our dedicated team members.
Coordinate with the Chief Financial Officer, insurance providers, and legal counsel regarding contractual negotiating efforts with health plan payors, managed care entities, third party administrators, and direct contracting opportunities.
Establish and maintain appropriate staffing and budget to support operations, practitioners, clinical faculty, and student clinical education training schedules. The successful candidate will have:
-Bachelor’s degree from an accredited college or university in Healthcare Administration, Accounting with a healthcare emphasis, Nursing Management, or related healthcare/business discipline. Master’s in Healthcare Administration, Business Administration, or related field preferred.
-A minimum of 5 years of progressive leadership in healthcare operations, preferably in a multi-specialty group practice or medical center setting.
-A track record of success in driving business development initiatives, process improvement strategies, and patient retention programs.
-Strong analytical skills and proficiency in healthcare management software (EHR systems) and data analysis tools.
-Excellent interpersonal skills with a desire to build collaborative relationships across departments and within the community.
Working Environment
Activities are generally performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing, and pulling of up to 25 pounds. Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions.
Workplace Values
At Sonoran University, we support work-life balance as evidenced by our emphasis on wellness initiatives. Additionally, our Vacation and Sick time off policies are highly competitive in the Higher Ed community.
Background/Screening
All candidates offered a position at Sonoran University undergo a background and drug screen prior to hire. All employees must show documentation of required vaccinations including MMR, TB, Hepatitis B, as per Sonoran University and Medical Center policies, prior to the first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
Sonoran University is an Equal Opportunity Employer committed to a diverse and inclusive workforce! We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
Sonoran University is a Smoke-Free campus.
Apr 18, 2024
Full time
Are you a visionary leader with a passion for operational excellence in healthcare? Join us as the Director of Operations, Clinical Care (DOCC) and become an integral part of our journey towards redefining healthcare delivery. Sonoran University is a dynamic hub of innovation, education, and community impact. As a premier non-profit health sciences university, we are dedicated to training the next generation of naturopathic physicians, nutritionists, and mental health professionals while making a tangible difference in the lives of our patients and our community.
In addition to offering the highest quality education to the next generation of health professionals, Sonoran University sees over 10,000 patient visits annually at our two clinics on our Tempe campus – the Sonoran University Medical Center and the Neil Riordan Center for Regenerative Medicine. Complementing both the academic and clinical offerings, Sonoran University also boasts a natural pharmacy (Medicinary), on-site laboratory, IV suite, and is home to the Ric Scalzo Institute for Botanical Research. Sonoran University furthers its mission via the Sage Foundation, which funds the operations of several off-site community clinics that provide healthcare to the uninsured and underserved in the Phoenix metropolitan area. As a seasoned operations leader, you will drive transformative changes in our clinics, ensuring seamless operations, unparalleled patient experiences, and sustainable growth.
Summary:
Reporting to the Vice President for Academic Affairs, the Director of Operations, Clinical Care (DOCC) must be a proven successful clinic operations leader, a highly organized information analyst, advocate, and team leader. This valuable team member is responsible for implementation and management of the Medical Center, Medical Center Laboratory, IV Suite, and Neil Riordan Center business operating procedures and regulations, ensuring evidence-based best practices are established and followed, assuring full compliance of all regulations regarding patient, employee, and student safety, engaging marketing efforts to increase patient volume and enhance brand positioning, and assuring established financial KPIs are achieved. Alongside the Chief Medical Officer and the Associate Dean for Naturopathic Clinical Education, the DOCC will engage in continuous improvement efforts and establishing and supporting programs that drive community access to Sonoran’s healthcare services. Reporting to the DOCC is the Sr. Practice Manager and her staff of Patient Service Representatives, Medical Assistants, and Lab Technicians.
This position requires 100% onsite attendance.
The Director of Operations, Clinical Care will:
Spearhead strategic initiatives to optimize clinic operations driving revenue growth, cost containment and expense reduction, and enhanced patient access.
Champion a culture of excellence and continuous improvement as a member of the Clinic Leadership Team, elevating clinical care, clinical education, and outcomes focused research.
Implement innovative business practices across the Medical Center, Laboratory, IV Suite, Neil Riordan Center, and community clinics setting the gold standard for evidence-based outpatient clinical care.
Forge meaningful community partnerships and referral networks; Support marketing campaigns to expand our reach, attract new patients, and reinforce Sonoran University's brand position of healthcare excellence.
Build consumer confidence by ensuring transparent and consistent pricing, consistent quality of care, efficient and effective clinic operations, respectful humanistic service, the highest degree of professionalism, ease of patient scheduling and financial counseling, cleanliness, and work with the CMO and academic deans to ensure student and clinician competence.
Monitor key financial performance indicators with a keen eye for opportunity, devising and executing plans to drive efficiency and profitability.
Ensure compliance with accreditation and regulatory standards (e.g., DHS, DEA, HIPAA, OSHA) and perform all necessary reviews, audits, education, and training affecting clinical operations/patient services.
Cultivate a diverse and empowered workforce, providing mentorship, training, and growth opportunities for our dedicated team members.
Coordinate with the Chief Financial Officer, insurance providers, and legal counsel regarding contractual negotiating efforts with health plan payors, managed care entities, third party administrators, and direct contracting opportunities.
Establish and maintain appropriate staffing and budget to support operations, practitioners, clinical faculty, and student clinical education training schedules. The successful candidate will have:
-Bachelor’s degree from an accredited college or university in Healthcare Administration, Accounting with a healthcare emphasis, Nursing Management, or related healthcare/business discipline. Master’s in Healthcare Administration, Business Administration, or related field preferred.
-A minimum of 5 years of progressive leadership in healthcare operations, preferably in a multi-specialty group practice or medical center setting.
-A track record of success in driving business development initiatives, process improvement strategies, and patient retention programs.
-Strong analytical skills and proficiency in healthcare management software (EHR systems) and data analysis tools.
-Excellent interpersonal skills with a desire to build collaborative relationships across departments and within the community.
Working Environment
Activities are generally performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing, and pulling of up to 25 pounds. Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions.
Workplace Values
At Sonoran University, we support work-life balance as evidenced by our emphasis on wellness initiatives. Additionally, our Vacation and Sick time off policies are highly competitive in the Higher Ed community.
Background/Screening
All candidates offered a position at Sonoran University undergo a background and drug screen prior to hire. All employees must show documentation of required vaccinations including MMR, TB, Hepatitis B, as per Sonoran University and Medical Center policies, prior to the first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
Sonoran University is an Equal Opportunity Employer committed to a diverse and inclusive workforce! We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
Sonoran University is a Smoke-Free campus.
Cummins Behavioral Health Systems, Inc
Avon, IN, USA 46123
Cummins Behavioral Health Systems, Inc. is seeking a full-time Medical Assistant Team Lead to serve families at our outpatient clinic in Avon, Indiana .
Job Summary:
Under the supervision of the Medical Services Practice Manager and the Medical Director, the Medical Assistant Team Lead is responsible for aiding Medical Assistants to manage day-to-day clinical operations in an efficient and effective manner.
Essential Functions – Medical Assistant Level I and II
Obtain and document in the electronic health record an individual's medical histories, laboratory and test results, vital signs, side effects, clinical assessments, and other concerns or questions regarding their psychiatric treatment.
Prepare and assist individuals with the completion of pre-appointment assessments.
Reconcile medication lists and pharmacies used by a given individual.
Assist individuals in obtaining financial assistance to obtain medication or meet copays by applying for and obtaining medications from pharmaceutical patient assistance programs, by obtaining printed and electronic vouchers/coupons, or by other cash supports.
Obtain prior authorizations for medications from pharmacy benefit programs associated with various third-party insurance payers.
Provide medication education to individuals about the prescribed medications, such as but not limited to drug classification, indications, and common side effects based on pre-written approved guidelines or as instructed by the medical provider.
Perform phlebotomy to collect blood specimens or collect other laboratory specimens, log the collection of these specimens, and render them for testing.
Update individuals of laboratory and test results, medication authorization status, or other information deemed necessary for clinical care as directed by the medical providers, practice manager, or nurses.
Collaborate with the Medical Services Manager and medical providers to address any individual's' concerns.
Complete billing for services provided as appropriate.
Essential Medical Assistant Team Lead Responsibilities:
Essential to being a member of Cummins Leadership Team, involves incorporating the following essential leadership responsibilities in all actions:
Mission-driven Decision-making : Uphold and steward Cummins' Mission, Vision, and Values in all actions, decisions, and interactions with others.
Shared Leadership: Collaborate with other members of Cummins' leadership team and departments to achieve goals as a collective team.
Organizational Culture : Build and sustain an or organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion.
Feedback-Informed : Maintain communication networks with community stakeholders, and internal employees. Consider feedback to drive enhanced performance.
Essential Functions of Medical Assistant II.
Utilizes data in decision making.
Incorporates best practices for clinical and administrative programming and processes.
Serves as a replacement (fill-in) when an assigned medical assistant is unavailable or absent.
Manages schedules of medical assistants and communicates medical staff deployment throughout the organization to all Cummins staff.
Provides ongoing training and technical assistance to promote team-based quality improvement activities in the day-to-day operations of medical services.
Education and/or Experience :
Medical Assistant who has graduated from and can provide a copy of the certification/diploma from a two-year clinical program is required.
A certification in phlebotomy is required.
Experience in providing medication injections and completing vitals without the use of an electronic device.
Experience in a temporary leadership role or a position that includes supervisory responsibilities is required.
Knowledge, Skills, and Abilities:
Knowledge of pharmacology.
Professional appearance that may include the use of appropriate medical attire, such as scrubs, and demeanor.
Must possess good computer typing skills, basic technical skills, and a working knowledge of Microsoft Windows Environment, such as but not limited to Microsoft 360, TEAMS, etc., and Ring Central, Adobe Acrobat, etc.
Benefits Include:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional advancement
Diverse career tracts
Comprehensive insurance package
Clinical support from leaders in field
Matching contributions to your 401K program
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Learn about the exciting careers with Cummins. Apply today!
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226270-47726.html
Jun 19, 2023
Full time
Cummins Behavioral Health Systems, Inc. is seeking a full-time Medical Assistant Team Lead to serve families at our outpatient clinic in Avon, Indiana .
Job Summary:
Under the supervision of the Medical Services Practice Manager and the Medical Director, the Medical Assistant Team Lead is responsible for aiding Medical Assistants to manage day-to-day clinical operations in an efficient and effective manner.
Essential Functions – Medical Assistant Level I and II
Obtain and document in the electronic health record an individual's medical histories, laboratory and test results, vital signs, side effects, clinical assessments, and other concerns or questions regarding their psychiatric treatment.
Prepare and assist individuals with the completion of pre-appointment assessments.
Reconcile medication lists and pharmacies used by a given individual.
Assist individuals in obtaining financial assistance to obtain medication or meet copays by applying for and obtaining medications from pharmaceutical patient assistance programs, by obtaining printed and electronic vouchers/coupons, or by other cash supports.
Obtain prior authorizations for medications from pharmacy benefit programs associated with various third-party insurance payers.
Provide medication education to individuals about the prescribed medications, such as but not limited to drug classification, indications, and common side effects based on pre-written approved guidelines or as instructed by the medical provider.
Perform phlebotomy to collect blood specimens or collect other laboratory specimens, log the collection of these specimens, and render them for testing.
Update individuals of laboratory and test results, medication authorization status, or other information deemed necessary for clinical care as directed by the medical providers, practice manager, or nurses.
Collaborate with the Medical Services Manager and medical providers to address any individual's' concerns.
Complete billing for services provided as appropriate.
Essential Medical Assistant Team Lead Responsibilities:
Essential to being a member of Cummins Leadership Team, involves incorporating the following essential leadership responsibilities in all actions:
Mission-driven Decision-making : Uphold and steward Cummins' Mission, Vision, and Values in all actions, decisions, and interactions with others.
Shared Leadership: Collaborate with other members of Cummins' leadership team and departments to achieve goals as a collective team.
Organizational Culture : Build and sustain an or organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion.
Feedback-Informed : Maintain communication networks with community stakeholders, and internal employees. Consider feedback to drive enhanced performance.
Essential Functions of Medical Assistant II.
Utilizes data in decision making.
Incorporates best practices for clinical and administrative programming and processes.
Serves as a replacement (fill-in) when an assigned medical assistant is unavailable or absent.
Manages schedules of medical assistants and communicates medical staff deployment throughout the organization to all Cummins staff.
Provides ongoing training and technical assistance to promote team-based quality improvement activities in the day-to-day operations of medical services.
Education and/or Experience :
Medical Assistant who has graduated from and can provide a copy of the certification/diploma from a two-year clinical program is required.
A certification in phlebotomy is required.
Experience in providing medication injections and completing vitals without the use of an electronic device.
Experience in a temporary leadership role or a position that includes supervisory responsibilities is required.
Knowledge, Skills, and Abilities:
Knowledge of pharmacology.
Professional appearance that may include the use of appropriate medical attire, such as scrubs, and demeanor.
Must possess good computer typing skills, basic technical skills, and a working knowledge of Microsoft Windows Environment, such as but not limited to Microsoft 360, TEAMS, etc., and Ring Central, Adobe Acrobat, etc.
Benefits Include:
Competitive salaries
Excellent work life balance (paid time off and holidays)
Professional advancement
Diverse career tracts
Comprehensive insurance package
Clinical support from leaders in field
Matching contributions to your 401K program
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Learn about the exciting careers with Cummins. Apply today!
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/226270-47726.html
Pharmacy Manager 1
Salary Range: $10,023 - $14,776 monthly
Oregon State Hospital’s Pharmacy is seeking a Registered Pharmacist to serve as manager to a great team! The state of Oregon offers amazing benefits and advancement opportunities. We want you to apply today!
What you will do!
You will prioritize, supervise, and support the daily work of a clinical pharmacy team!
You will provide clinical oversight and consultation!
You will coordinate orientation, training, and competency verification for all staff supervised!
You will perform medication utilization evaluations!
And so much more!
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . We also offer other benefits such as Employee Assistance Plan and Flexible Spending accounts.
WHAT WE ARE LOOKING FOR:
MINIMUM QUALIFICATIONS
A current Pharmacist's license issued by the Oregon State Board of Pharmacy and one year of experience providing pharmaceutical services.
SPECIAL QUALIFICATIONS
A PharmD degree from an accredited School of Pharmacy and registration as a Pharmacist by the Oregon State Board of Pharmacy.
REQUESTED ATTRIBUTES
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Must have a valid Oregon driver's license or the ability to provide alternate means of transportation for the purposes of travel between Salem and Junction City campuses.
Must be able to flex hours or work additional shifts when necessary to complete time sensitive projects or ensure the safe and efficient operation of the facility.
PGY1 pharmacy residency with psycho-pharmacotherapy experience, or PGY2 psychiatric residency.
Experience with coordinating day-to-day clinical functions of a pharmacy.
Experience supervising pharmacy residents, pharmacy technicians, and clinical pharmacists.
Experience working with interdisciplinary treatment teams and providing pharmacotherapy consultation.
Jan 20, 2023
Full time
Pharmacy Manager 1
Salary Range: $10,023 - $14,776 monthly
Oregon State Hospital’s Pharmacy is seeking a Registered Pharmacist to serve as manager to a great team! The state of Oregon offers amazing benefits and advancement opportunities. We want you to apply today!
What you will do!
You will prioritize, supervise, and support the daily work of a clinical pharmacy team!
You will provide clinical oversight and consultation!
You will coordinate orientation, training, and competency verification for all staff supervised!
You will perform medication utilization evaluations!
And so much more!
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . We also offer other benefits such as Employee Assistance Plan and Flexible Spending accounts.
WHAT WE ARE LOOKING FOR:
MINIMUM QUALIFICATIONS
A current Pharmacist's license issued by the Oregon State Board of Pharmacy and one year of experience providing pharmaceutical services.
SPECIAL QUALIFICATIONS
A PharmD degree from an accredited School of Pharmacy and registration as a Pharmacist by the Oregon State Board of Pharmacy.
REQUESTED ATTRIBUTES
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Must have a valid Oregon driver's license or the ability to provide alternate means of transportation for the purposes of travel between Salem and Junction City campuses.
Must be able to flex hours or work additional shifts when necessary to complete time sensitive projects or ensure the safe and efficient operation of the facility.
PGY1 pharmacy residency with psycho-pharmacotherapy experience, or PGY2 psychiatric residency.
Experience with coordinating day-to-day clinical functions of a pharmacy.
Experience supervising pharmacy residents, pharmacy technicians, and clinical pharmacists.
Experience working with interdisciplinary treatment teams and providing pharmacotherapy consultation.
Pharmacy Manager 1
Salary Range: $10,023 - $14,776
Oregon State Hospital’s Pharmacy is seeking a Registered Pharmacist to serve as manager to a great team! The state of Oregon offers amazing benefits and advancement opportunities. We want you to apply today!
What you will do!
You will prioritize, supervise, and support the daily work of a clinical pharmacy team!
You will provide clinical oversight and consultation!
You will coordinate orientation, training, and competency verification for all staff supervised!
You will perform medication utilization evaluations!
And so much more!
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . We also offer other benefits such as Employee Assistance Plan and Flexible Spending accounts.
WHAT WE ARE LOOKING FOR:
MINIMUM QUALIFICATIONS
A current Pharmacist's license issued by the Oregon State Board of Pharmacy and one year of experience providing pharmaceutical services.
SPECIAL QUALIFICATIONS
A PharmD degree from an accredited School of Pharmacy and registration as a Pharmacist by the Oregon State Board of Pharmacy.
REQUESTED ATTRIBUTES
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Must have a valid Oregon driver's license or the ability to provide alternate means of transportation for the purposes of travel between Salem and Junction City campuses.
Must be able to flex hours or work additional shifts when necessary to complete time sensitive projects or ensure the safe and efficient operation of the facility.
PGY1 pharmacy residency with psycho-pharmacotherapy experience, or PGY2 psychiatric residency.
Experience with coordinating day-to-day clinical functions of a pharmacy.
Experience supervising pharmacy residents, pharmacy technicians, and clinical pharmacists.
Experience working with interdisciplinary treatment teams and providing pharmacotherapy consultation.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-111669
Application Deadline: 11/17/2022
Oct 28, 2022
Full time
Pharmacy Manager 1
Salary Range: $10,023 - $14,776
Oregon State Hospital’s Pharmacy is seeking a Registered Pharmacist to serve as manager to a great team! The state of Oregon offers amazing benefits and advancement opportunities. We want you to apply today!
What you will do!
You will prioritize, supervise, and support the daily work of a clinical pharmacy team!
You will provide clinical oversight and consultation!
You will coordinate orientation, training, and competency verification for all staff supervised!
You will perform medication utilization evaluations!
And so much more!
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . We also offer other benefits such as Employee Assistance Plan and Flexible Spending accounts.
WHAT WE ARE LOOKING FOR:
MINIMUM QUALIFICATIONS
A current Pharmacist's license issued by the Oregon State Board of Pharmacy and one year of experience providing pharmaceutical services.
SPECIAL QUALIFICATIONS
A PharmD degree from an accredited School of Pharmacy and registration as a Pharmacist by the Oregon State Board of Pharmacy.
REQUESTED ATTRIBUTES
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Must have a valid Oregon driver's license or the ability to provide alternate means of transportation for the purposes of travel between Salem and Junction City campuses.
Must be able to flex hours or work additional shifts when necessary to complete time sensitive projects or ensure the safe and efficient operation of the facility.
PGY1 pharmacy residency with psycho-pharmacotherapy experience, or PGY2 psychiatric residency.
Experience with coordinating day-to-day clinical functions of a pharmacy.
Experience supervising pharmacy residents, pharmacy technicians, and clinical pharmacists.
Experience working with interdisciplinary treatment teams and providing pharmacotherapy consultation.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-111669
Application Deadline: 11/17/2022
This role is responsible for the coordination of assigned community and hospital resource navigation activities within the scope of the Food Pharmacy 2.0 (FP) and Medical Financial Partnership (MFP) programs. The Food Pharmacy and Medical Financial Partnership are programs under the Healthier Together program, an initiative to improve the health of children in West and Southwest Philadelphia by addressing housing, trauma, hunger, and poverty.
The role functions collaboratively with social workers, community health workers, case managers, health care providers and community partners in clinical and community settings. This individual will be a crucial part of a team dedicated to addressing the impacts of poverty and hunger on the health of children, their families, and their community. The role is an engaging and dynamic face of these initiatives in interactions with patients, families, community partners, and other stakeholders. They will actively advance the accomplishment of the respective FP and MFP missions through patient and partner engagement.
This role will be based out of two of CHOP’s West Philadelphia primary care offices, in a hybrid in-person and virtual capacity. They will be primarily responsible for completing duties relevant to each organization on assigned days but have flexibility to reallocate time depending on client volumes, scheduling, and other needs. Synergistic offering of services is encouraged.
This role will report to the Manager of the Food Pharmacy and Director of the Medical Financial Partnership. The role will have a dotted line relationship to the Office of Community Relations and the Department of Social Work.
Job Responsibilities
Patient Engagement
Engage in standardized outreach to patient families to make them aware of services and enroll interested families into FP/MFP programming
Follow up in a timely manner with MFP and FP clients to administer a food and financial insecurity-focused needs assessment and provide resources to address identified barriers.
Escalate concerns that emerge during client interactions to extended team members (e.g., community health workers, social workers, intimate partner violence counselors) as indicated
Work with families to develop a mutually agreed upon action plan to follow through on referrals and recommendations.
Follow up with families at determined intervals to provide continued support and resources throughout program enrollment.
Empower clients and facilitate transition from programming at determined intervals and after accomplishment of client goals, per program metrics
Assist in message creation and development, including website content, fact sheets, correspondences, emails, lecture, social media posts and other formats.
Evaluate, develop, market, and implement initiatives to promote programming.
Job Responsibilities (Continued)
Partner Engagement
Liaise with internal and external partners to identify appropriate programs for client referrals.
Develop and maintain internal and external partnerships appropriate for client referrals.
Attend key internal and external meetings and events. Some travel may be required.
Documentation
Maintain organized, accurate, and timely documentation of client encounters in the Epic electronic health record, REDCap, and other tracking systems.
Utilize tracking systems to ensure client outreach efforts are consistent with program guidelines.
Work with data analyst to generate summaries of client engagement activities
Job Responsibilities (Continued)
Work with patients in the clinical and community setting.
Establish contact to increase awareness, information resources, support programs and services, and other related needs
Attends key internal and external meetings and events. Some travel may be required.
Collaborates and responsible for maintaining an ongoing relationship between internal & external stakeholders
Evaluates, develops, markets and implements collaborative initiatives for patient population to promote supportive care programming
Oct 05, 2021
Full time
This role is responsible for the coordination of assigned community and hospital resource navigation activities within the scope of the Food Pharmacy 2.0 (FP) and Medical Financial Partnership (MFP) programs. The Food Pharmacy and Medical Financial Partnership are programs under the Healthier Together program, an initiative to improve the health of children in West and Southwest Philadelphia by addressing housing, trauma, hunger, and poverty.
The role functions collaboratively with social workers, community health workers, case managers, health care providers and community partners in clinical and community settings. This individual will be a crucial part of a team dedicated to addressing the impacts of poverty and hunger on the health of children, their families, and their community. The role is an engaging and dynamic face of these initiatives in interactions with patients, families, community partners, and other stakeholders. They will actively advance the accomplishment of the respective FP and MFP missions through patient and partner engagement.
This role will be based out of two of CHOP’s West Philadelphia primary care offices, in a hybrid in-person and virtual capacity. They will be primarily responsible for completing duties relevant to each organization on assigned days but have flexibility to reallocate time depending on client volumes, scheduling, and other needs. Synergistic offering of services is encouraged.
This role will report to the Manager of the Food Pharmacy and Director of the Medical Financial Partnership. The role will have a dotted line relationship to the Office of Community Relations and the Department of Social Work.
Job Responsibilities
Patient Engagement
Engage in standardized outreach to patient families to make them aware of services and enroll interested families into FP/MFP programming
Follow up in a timely manner with MFP and FP clients to administer a food and financial insecurity-focused needs assessment and provide resources to address identified barriers.
Escalate concerns that emerge during client interactions to extended team members (e.g., community health workers, social workers, intimate partner violence counselors) as indicated
Work with families to develop a mutually agreed upon action plan to follow through on referrals and recommendations.
Follow up with families at determined intervals to provide continued support and resources throughout program enrollment.
Empower clients and facilitate transition from programming at determined intervals and after accomplishment of client goals, per program metrics
Assist in message creation and development, including website content, fact sheets, correspondences, emails, lecture, social media posts and other formats.
Evaluate, develop, market, and implement initiatives to promote programming.
Job Responsibilities (Continued)
Partner Engagement
Liaise with internal and external partners to identify appropriate programs for client referrals.
Develop and maintain internal and external partnerships appropriate for client referrals.
Attend key internal and external meetings and events. Some travel may be required.
Documentation
Maintain organized, accurate, and timely documentation of client encounters in the Epic electronic health record, REDCap, and other tracking systems.
Utilize tracking systems to ensure client outreach efforts are consistent with program guidelines.
Work with data analyst to generate summaries of client engagement activities
Job Responsibilities (Continued)
Work with patients in the clinical and community setting.
Establish contact to increase awareness, information resources, support programs and services, and other related needs
Attends key internal and external meetings and events. Some travel may be required.
Collaborates and responsible for maintaining an ongoing relationship between internal & external stakeholders
Evaluates, develops, markets and implements collaborative initiatives for patient population to promote supportive care programming
Job Title: Program Manager, Condition Management - Mount Sinai Health Partners
Summary
Mount Sinai is one of the largest non-profit health systems in the U.S. with a strong reputation for quality of care (18th ranked academic medical center) and research/education (22nd ranked medical school). Our health system has ~40,000 employees working together to provide billions of dollars in high-quality care for millions of patients each year.
We are accelerating a transition to a business model focused on population health management – our goal is to keep entire communities healthy and out of the hospital. Mount Sinai Health Partners (MSHP) is the team driving this transformation within Mount Sinai. The team includes 400+ employees with clinical, contracting, finance, IT, analytics, operations, and product development expertise.
MSHP is a fast growing business unit within Mount Sinai and is looking for team members who:
Are comfortable “playing up” and “playing down” as needed to accomplish business objectives
Thrive in fast-paced work environments
Seek to improve the status quo
Within MSHP, the Pharmacy Team drives the implementation and ongoing improvement of initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, more joyful care team environment, and improved financial performance. The Pharmacy Team works directly with the Clinical Operations Leadership Team, Population Health and Chief Medical Officer, Population Health.
Role Summary
MSHP seeks a Program Manager for Condition Management.
The Program Manager reports to the Director of Condition Management to provide operational leadership for the program. The program provides remote monitoring device connectivity for patients and related condition management for high risk patient populations across MSHS. Working with MSHP leadership, the Manager will support all activities related to the program’s daily operations, operational and clinical metrics, supporting implementation and expansion. The manager is responsible for maintaining the clinical operations, workflows, informatics tools, training and managing efficiencies of staff, analytics and program dashboards. The manager will serve as a point of contact for MSHS IT, Digital Health, Consumer Digital and other partnering stakeholders. The manager will serve as the primary point of contact for key cross-functions for the condition management and effectively communicate the goals, vision, and methods for achieving desired outcomes. The manager will develop content for education and initiatives and support issue identification, resolution.
Responsibilities
Responsibility #1 Clinical Operations
Serves as an operations owner for condition management and contributes to all aspects, including process implementation, and ongoing evaluation and improvement
Develop relationships with strategic vendors to execute complex workflow operations involving multiple team members
Supports with training for all new condition management programs and initiatives
Lead related clinical informatics design and workflows in collaboration with IT
Manage billing, IT, analytics tools to maintain efficient operations
Maintain relationships with leaders across the system to advance condition management programs and obtain inputs for clinical workflows
Implement methods to hotspot populations who would benefit from condition management as related to MSHP VBC goals and outreach workflows
Interface with teams from across the health system (including clinical, IT, legal, operations, compliance, and connected devices) to advance condition management program
Develops and reviews staff, patient and provider satisfaction feedback to inform program improvement and provide stakeholder updates
Responsibility #2 Personnel Management
Exhibits strong interpersonal skills to influence and indirectly manage team members to maintain smooth operations.
Is an empathetic listener, proactive problem solver and brings a positive team-building approach to management
Exercises management skills such as coaching, effective and clear communicator, effective planner, good listener
Supports weekly staff huddles to listen for barriers
Supports the development of staff career goals
Supports in performance review feedback for the director on an ongoing basis
Responsibility #3 Project Management
Manages weekly, monthly and quarterly meetings to run smooth operations for the clinical department
Develops effective project work plans, providing updates efficiently across multiple stakeholders
Facilitates meetings, ensuring initiatives are accomplished effectively and on time
Serve as operational support for quality initiatives, contributing to strategy, process design, implementation, and ongoing evaluation and improvement
Develop communications and marketing materials for the program
Develops operational, financial and clinical program dashboards with analytics and monitors related performance on an ongoing basis
Manages EHR optimization, billing workflows and data capture to improve operations
Implements methodology to assess long-term impact to populations served
Supports with other areas as directed
Qualifications
Education and Experience
Bachelors' degree with at least 4 years of experience at a management consulting firm, in healthcare management, or in a similar environment with demonstrated excellence in managing high-stakes, complex initiatives and in client and executive-facing roles
Advanced analytical capabilities required; experience with healthcare claims analysis and clinical quality measures highly preferred
Experience mentoring and developing junior employees
Demonstrated passion for improving healthcare is a requirement; experience with population health, healthcare delivery systems, payers, and startups is a plus
Additional Skills and Qualities
Analytic skillset – ability to build models and perform data analysis across finance and strategic business needs (e.g., market sizing), and healthcare topics with guidance from Condition Management Director
Effective communicator – excellent written and verbal communication; able to summarize analyses in a way that simplifies complex ideas and synthesizes research into actionable insights
Organized – meticulous and detail-oriented; consistently meets timelines and objectives
Reliable – delivers high-quality work and accurate analyses; raises questions or concerns in a timely manner
Mature professional – seen as a senior team member, interacts with internal and external stakeholders independently and in a poised and professional manner
Ethical leader – models behavior rooted in respect for patients
Strategic thinker – adept at understanding how individual project activities fit within and contribute to overall initiatives
Problem solver – proactively responds to problems with suggested solutions; sound judgment and decision-making abilities; takes initiative
Flexible team player – able to collaborate well with diverse set of team members, comfortable working in a startup environment (which requires all team members to have the willingness to get things done)
Passionate innovator – desire to join a fast-paced, growth-oriented environment with a passion for delivering superior health value and improving health care in the US
About the Mount Sinai Health System
The Mount Sinai Health System is New York City's largest integrated delivery system, encompassing eight hospitals, a leading medical school, and a vast network of ambulatory practices throughout the greater New York region. Mount Sinai's vision is to produce the safest care, the highest quality, the highest satisfaction, the best access and the best value of any health system in the nation.
The Health System includes approximately 7,480 primary and specialty care physicians; 11 joint-venture ambulatory surgery centers; more than 410 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and 31 affiliated community health centers. The Icahn School of Medicine is one of three medical schools that have earned distinction by multiple indicators: ranked in the top 20 by U.S. News & World Report's "Best Medical Schools", aligned with a U.S. News & World Report's "Honor Roll" Hospital, No. 12 in the nation for National Institutes of Health funding, and among the top 10 most innovative research institutions as ranked by the journal Nature in its Nature Innovation Index. This reflects a special level of excellence in education, clinical practice, and research. The Mount Sinai Hospital is ranked No. 18 on U.S. News & World Report's "Honor Roll" of top U.S. hospitals; it is one of the nation's top 20 hospitals in Cardiology/Heart Surgery, Gastroenterology/GI Surgery, Geriatrics, Nephrology, and Neurology/Neurosurgery, and in the top 50 in six other specialties in the 2018-2019 "Best Hospitals" issue. Mount Sinai's Kravis Children's Hospital also is ranked nationally in five out of ten pediatric specialties by U.S. News & World Report. The New York Eye and Ear Infirmary of Mount Sinai is ranked 11th nationally for Ophthalmology and 44th for Ear, Nose, and Throat. Mount Sinai Beth Israel, Mount Sinai St. Luke's, Mount Sinai West, and Mount Sinai South Nassau are ranked regionally.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by:
Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners.
Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned.
Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive.
Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors.
Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.
EOE Minorities/Women/Disabled/Veterans
Sep 16, 2021
Full time
Job Title: Program Manager, Condition Management - Mount Sinai Health Partners
Summary
Mount Sinai is one of the largest non-profit health systems in the U.S. with a strong reputation for quality of care (18th ranked academic medical center) and research/education (22nd ranked medical school). Our health system has ~40,000 employees working together to provide billions of dollars in high-quality care for millions of patients each year.
We are accelerating a transition to a business model focused on population health management – our goal is to keep entire communities healthy and out of the hospital. Mount Sinai Health Partners (MSHP) is the team driving this transformation within Mount Sinai. The team includes 400+ employees with clinical, contracting, finance, IT, analytics, operations, and product development expertise.
MSHP is a fast growing business unit within Mount Sinai and is looking for team members who:
Are comfortable “playing up” and “playing down” as needed to accomplish business objectives
Thrive in fast-paced work environments
Seek to improve the status quo
Within MSHP, the Pharmacy Team drives the implementation and ongoing improvement of initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, more joyful care team environment, and improved financial performance. The Pharmacy Team works directly with the Clinical Operations Leadership Team, Population Health and Chief Medical Officer, Population Health.
Role Summary
MSHP seeks a Program Manager for Condition Management.
The Program Manager reports to the Director of Condition Management to provide operational leadership for the program. The program provides remote monitoring device connectivity for patients and related condition management for high risk patient populations across MSHS. Working with MSHP leadership, the Manager will support all activities related to the program’s daily operations, operational and clinical metrics, supporting implementation and expansion. The manager is responsible for maintaining the clinical operations, workflows, informatics tools, training and managing efficiencies of staff, analytics and program dashboards. The manager will serve as a point of contact for MSHS IT, Digital Health, Consumer Digital and other partnering stakeholders. The manager will serve as the primary point of contact for key cross-functions for the condition management and effectively communicate the goals, vision, and methods for achieving desired outcomes. The manager will develop content for education and initiatives and support issue identification, resolution.
Responsibilities
Responsibility #1 Clinical Operations
Serves as an operations owner for condition management and contributes to all aspects, including process implementation, and ongoing evaluation and improvement
Develop relationships with strategic vendors to execute complex workflow operations involving multiple team members
Supports with training for all new condition management programs and initiatives
Lead related clinical informatics design and workflows in collaboration with IT
Manage billing, IT, analytics tools to maintain efficient operations
Maintain relationships with leaders across the system to advance condition management programs and obtain inputs for clinical workflows
Implement methods to hotspot populations who would benefit from condition management as related to MSHP VBC goals and outreach workflows
Interface with teams from across the health system (including clinical, IT, legal, operations, compliance, and connected devices) to advance condition management program
Develops and reviews staff, patient and provider satisfaction feedback to inform program improvement and provide stakeholder updates
Responsibility #2 Personnel Management
Exhibits strong interpersonal skills to influence and indirectly manage team members to maintain smooth operations.
Is an empathetic listener, proactive problem solver and brings a positive team-building approach to management
Exercises management skills such as coaching, effective and clear communicator, effective planner, good listener
Supports weekly staff huddles to listen for barriers
Supports the development of staff career goals
Supports in performance review feedback for the director on an ongoing basis
Responsibility #3 Project Management
Manages weekly, monthly and quarterly meetings to run smooth operations for the clinical department
Develops effective project work plans, providing updates efficiently across multiple stakeholders
Facilitates meetings, ensuring initiatives are accomplished effectively and on time
Serve as operational support for quality initiatives, contributing to strategy, process design, implementation, and ongoing evaluation and improvement
Develop communications and marketing materials for the program
Develops operational, financial and clinical program dashboards with analytics and monitors related performance on an ongoing basis
Manages EHR optimization, billing workflows and data capture to improve operations
Implements methodology to assess long-term impact to populations served
Supports with other areas as directed
Qualifications
Education and Experience
Bachelors' degree with at least 4 years of experience at a management consulting firm, in healthcare management, or in a similar environment with demonstrated excellence in managing high-stakes, complex initiatives and in client and executive-facing roles
Advanced analytical capabilities required; experience with healthcare claims analysis and clinical quality measures highly preferred
Experience mentoring and developing junior employees
Demonstrated passion for improving healthcare is a requirement; experience with population health, healthcare delivery systems, payers, and startups is a plus
Additional Skills and Qualities
Analytic skillset – ability to build models and perform data analysis across finance and strategic business needs (e.g., market sizing), and healthcare topics with guidance from Condition Management Director
Effective communicator – excellent written and verbal communication; able to summarize analyses in a way that simplifies complex ideas and synthesizes research into actionable insights
Organized – meticulous and detail-oriented; consistently meets timelines and objectives
Reliable – delivers high-quality work and accurate analyses; raises questions or concerns in a timely manner
Mature professional – seen as a senior team member, interacts with internal and external stakeholders independently and in a poised and professional manner
Ethical leader – models behavior rooted in respect for patients
Strategic thinker – adept at understanding how individual project activities fit within and contribute to overall initiatives
Problem solver – proactively responds to problems with suggested solutions; sound judgment and decision-making abilities; takes initiative
Flexible team player – able to collaborate well with diverse set of team members, comfortable working in a startup environment (which requires all team members to have the willingness to get things done)
Passionate innovator – desire to join a fast-paced, growth-oriented environment with a passion for delivering superior health value and improving health care in the US
About the Mount Sinai Health System
The Mount Sinai Health System is New York City's largest integrated delivery system, encompassing eight hospitals, a leading medical school, and a vast network of ambulatory practices throughout the greater New York region. Mount Sinai's vision is to produce the safest care, the highest quality, the highest satisfaction, the best access and the best value of any health system in the nation.
The Health System includes approximately 7,480 primary and specialty care physicians; 11 joint-venture ambulatory surgery centers; more than 410 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and 31 affiliated community health centers. The Icahn School of Medicine is one of three medical schools that have earned distinction by multiple indicators: ranked in the top 20 by U.S. News & World Report's "Best Medical Schools", aligned with a U.S. News & World Report's "Honor Roll" Hospital, No. 12 in the nation for National Institutes of Health funding, and among the top 10 most innovative research institutions as ranked by the journal Nature in its Nature Innovation Index. This reflects a special level of excellence in education, clinical practice, and research. The Mount Sinai Hospital is ranked No. 18 on U.S. News & World Report's "Honor Roll" of top U.S. hospitals; it is one of the nation's top 20 hospitals in Cardiology/Heart Surgery, Gastroenterology/GI Surgery, Geriatrics, Nephrology, and Neurology/Neurosurgery, and in the top 50 in six other specialties in the 2018-2019 "Best Hospitals" issue. Mount Sinai's Kravis Children's Hospital also is ranked nationally in five out of ten pediatric specialties by U.S. News & World Report. The New York Eye and Ear Infirmary of Mount Sinai is ranked 11th nationally for Ophthalmology and 44th for Ear, Nose, and Throat. Mount Sinai Beth Israel, Mount Sinai St. Luke's, Mount Sinai West, and Mount Sinai South Nassau are ranked regionally.
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by:
Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners.
Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned.
Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive.
Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors.
Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.
Explore more about this opportunity and how you can help us write a new chapter in our story!
Who We Are
Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.
Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.
EOE Minorities/Women/Disabled/Veterans
GENERAL DESCRIPTION
Creates a motivating environment and promotes staff loyalty to FHCB and its mission
Exhibits and promotes a standard of excellence in the performance of all duties and interactions with patients, co-workers, and outside contacts.
The Medical Assistant assists the physicians and nurses in the assessment and treatment of patients ages infant through the frail elderly during the office health center visit. The Medical Assistant supports the Patient Service Representative (PSR) as appropriate. This position also reports to the assigned Practice Manager for compliance, administrative and operational duties.
Exhibits and promotes a standard of excellence in the performance of all duties and interactions with patients, co-workers, and outside contacts.
ESSENTIAL JOB DUTIES
Manages patient flow and performs associated technical skills including taking vital signs, performing EKGs, and administering treatments such as injections and nebulizer therapy, and assisting provides with exams and procedures throughout the day.
Performs phlebotomy skills frequently throughout the day. Documents procedures performed and maintain appropriate logs.
Performs telephone duties throughout the day such as prescription call-ins, retrieving messages from the voice mail, and providing patients with education as directed by provider per office standards.
Completes Level I referrals for patients, or entire referral process where appropriate.
Monitors supply stocks, maintains exam room equipment and lab equipment. Stocks daily and orders from designated supplier weekly.
Works with your assigned physician to track lab processes, process incoming results and sorts through incoming correspondence and screens labs for abnormalities.
Works closely with the RN, LPN, Doctors and PSR to coordinate telephone messages, faxes and letters as necessary to facilitate patient care. Examples include calling for prior authorization for medications, verify medications as needed with the pharmacy, calling in prescriptions to the pharmacy for physicians when asked to.
Facilitate communication with other physicians’ offices as needed to coordinate patient care.
Assists with medical records as needed to include pulling and filing of charts and loose notes.
PERFORMANCE STANDARDS
Knowledge of the principles of growth and development appropriate to the ages of patients served by their department.
Demonstrates competency in applying these principles when providing individualized care to specific patients.
Knowledge in the use of computers.
Must have excellent telephone demeanor.
Must be able to work independently.
Must be able to read, write and speak the English language.
Possess the ability to make independent decisions when circumstances warrant such action.
Possess the ability to communicate and deal tactfully with personnel, visitors, customers, patients and the general public.
Must be able to work accurately with alphabetic files.
Must be able to demonstrate appropriate universal precautions.
Must be able to follow written and oral instructions.
Ability to handle multiple tasks and works with a culturally diverse population.
Maintain a professional demeanor appropriate to a clinical setting, this includes among other things addressing physicians including residents as “Doctor”, avoiding or minimizing of personal call during clinic hours.
EDUCATION AND WORK EXPERIENCE
High school diploma or GED equivalent. (Required)
Minimum one-year experience in medical office setting.
Completion of Medical Assistant course through an accredited institution. (Required)
Valid CPR certification. Certification must be maintained in a current status during FHCB tenure.
Medical Assistant Certification must be obtained within 90 days of employment (Required)
ENVIRONMENT/WORKING CONDTIONS
Work is performed in a medical center environment. Involves frequent contact with other staff and the public. Work may be stressful at times. Contact may involve dealing with angry and/or upset people.
PHYSICAL\MENTAL DEMANDS
Varied activities including standing, walking, reaching, bending, lifting. Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Requires corrected vision and hearing to normal range. Requires working under stressful conditions or working irregular hours.
Aug 10, 2020
Full time
GENERAL DESCRIPTION
Creates a motivating environment and promotes staff loyalty to FHCB and its mission
Exhibits and promotes a standard of excellence in the performance of all duties and interactions with patients, co-workers, and outside contacts.
The Medical Assistant assists the physicians and nurses in the assessment and treatment of patients ages infant through the frail elderly during the office health center visit. The Medical Assistant supports the Patient Service Representative (PSR) as appropriate. This position also reports to the assigned Practice Manager for compliance, administrative and operational duties.
Exhibits and promotes a standard of excellence in the performance of all duties and interactions with patients, co-workers, and outside contacts.
ESSENTIAL JOB DUTIES
Manages patient flow and performs associated technical skills including taking vital signs, performing EKGs, and administering treatments such as injections and nebulizer therapy, and assisting provides with exams and procedures throughout the day.
Performs phlebotomy skills frequently throughout the day. Documents procedures performed and maintain appropriate logs.
Performs telephone duties throughout the day such as prescription call-ins, retrieving messages from the voice mail, and providing patients with education as directed by provider per office standards.
Completes Level I referrals for patients, or entire referral process where appropriate.
Monitors supply stocks, maintains exam room equipment and lab equipment. Stocks daily and orders from designated supplier weekly.
Works with your assigned physician to track lab processes, process incoming results and sorts through incoming correspondence and screens labs for abnormalities.
Works closely with the RN, LPN, Doctors and PSR to coordinate telephone messages, faxes and letters as necessary to facilitate patient care. Examples include calling for prior authorization for medications, verify medications as needed with the pharmacy, calling in prescriptions to the pharmacy for physicians when asked to.
Facilitate communication with other physicians’ offices as needed to coordinate patient care.
Assists with medical records as needed to include pulling and filing of charts and loose notes.
PERFORMANCE STANDARDS
Knowledge of the principles of growth and development appropriate to the ages of patients served by their department.
Demonstrates competency in applying these principles when providing individualized care to specific patients.
Knowledge in the use of computers.
Must have excellent telephone demeanor.
Must be able to work independently.
Must be able to read, write and speak the English language.
Possess the ability to make independent decisions when circumstances warrant such action.
Possess the ability to communicate and deal tactfully with personnel, visitors, customers, patients and the general public.
Must be able to work accurately with alphabetic files.
Must be able to demonstrate appropriate universal precautions.
Must be able to follow written and oral instructions.
Ability to handle multiple tasks and works with a culturally diverse population.
Maintain a professional demeanor appropriate to a clinical setting, this includes among other things addressing physicians including residents as “Doctor”, avoiding or minimizing of personal call during clinic hours.
EDUCATION AND WORK EXPERIENCE
High school diploma or GED equivalent. (Required)
Minimum one-year experience in medical office setting.
Completion of Medical Assistant course through an accredited institution. (Required)
Valid CPR certification. Certification must be maintained in a current status during FHCB tenure.
Medical Assistant Certification must be obtained within 90 days of employment (Required)
ENVIRONMENT/WORKING CONDTIONS
Work is performed in a medical center environment. Involves frequent contact with other staff and the public. Work may be stressful at times. Contact may involve dealing with angry and/or upset people.
PHYSICAL\MENTAL DEMANDS
Varied activities including standing, walking, reaching, bending, lifting. Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Requires standing and walking for extensive periods of time. Requires corrected vision and hearing to normal range. Requires working under stressful conditions or working irregular hours.