Bilingual Spanish CAREAssist Case Worker

Salary Range: $3,885 - $5,936

The Oregon Health Authority (OHA), Public Health Division (PHD), HIV, STD, TB (HST) section in Portland, Oregon is recruiting for a CAREAssist Case Worker to provide technical assistance to individuals and /or health professionals that enable persons living with HIV access to medical care and treatment resources.  This position provides individualized client level care coordination services and other assistance to maintain access to medical care and HIV treatment through the AIDS Drug Assistance Program.

This position is a full-time, permanent, classified position which is represented by a union.

What will you do?
As a bilingual (SPANISH) CAREAssist Case Worker, you will perform the following duties:

• Advocate for program clients with other health related benefit programs for which they are eligible.
• Interpret program policy and procedures and apply them to clients’ circumstances. Maintain knowledge of all program activities, policies, procedures and educational materials to provide comprehensive client services.
• Make determination of eligibility for ADAP services by evaluating documentation provided by the client.
• Provide clear and concise descriptions to client and/or health care team members on the different program options available based on an assessment of the individuals health care access needs and eligibility for programs. Provide written and verbal communications to clients and their support networks to give information on both standard and complex care options.
• Meet with clients as necessary to discuss options for RX, medical and supportive services in the program office to provide care coordination services.
• Assist clients by making referrals to other health related programs for which the client is eligible. On occasion assist in scheduling appointments for the client; and participate in case conferences with other members of the client’s care team, insurance provider and pharmacies as necessary.  Follow-up on client referrals as needed.
• Work closely with members of the client’s health care team and client designated personal support team members to offer assistance and information related to healthcare and RX resources.
• Document all interactions and activities related to client.
• Maintain up to date understanding of the key health care systems and insurance such as Medicaid, Medicare, ACA, COBRA and off-exchange and other health and medication related benefits.
• Perform activities to effectively coordinate multiple health benefit programs to avoid disruption in medical and pharmacy services.
• Maintain knowledge of drug manufacturer’s pharmaceutical assistance programs (PAPs) so as to assist persons who may not be eligible for specific benefits from CAREAssist, as necessary to facilitate access to HIV medications and treatment.
• Maintain knowledge of resources such as SNAP, SSDI, dental programs, vision programs, food pantries, housing etc. and assist clients in completing documents needed to access these services.
• Use state and federal data management system to verify eligibility and enrollment in other state programs such as DHR/Mainframe, MMIS and ONE.
• Process payments for insurance provided through the program and route bills for third party administration.

What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans.

What are we looking for?

Special Requirements

Must be able to speak, read, and write Spanish and English.

Minimum Requirements

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills

OR
Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Requested Skills

• Experience interpreting program policy and procedures and apply them to clients’ circumstances to determine program eligibility.
• Experience doing casework and evaluating documentation provided by clients.
• Experience providing clear and concise descriptions to client and/or health care team members on the different options available based on an assessment of the individual’s health care access needs and eligibility for associated programs.
• Experience meeting with clients as necessary to discuss options for medication, medical and health related supportive services.
• Experience assisting clients by making referrals to other programs for which the client may be eligible for.
• Experience maintaining up to date understanding of the key health care systems such as Medicaid, Medicare, ACA, COBRA, off-exchange and other major benefits.
• Experience performing activities to effectively coordinate multiple health benefit programs to avoid disruption in medical and pharmacy services.
• Experience maintaining knowledge of drug manufacturer’s pharmaceutical assistance programs.
• Experience accessing state systems to determine program eligibility.

How to Apply

Please apply via Workday at the following link:

https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/Bilingual-Spanish-CAREAssist-Case-Worker--Program-Analyst-1-_REQ-126569

Application Deadline: 05/22/2023

NOTE: This work is conducted onsite at the Portland State Office Building that is located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.

https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/Bilingual-Spanish-CAREAssist-Case-Worker--Program-Analyst-1-_REQ-126569